Viewsonic VE710S-B2 Service Bulletin 009

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers Issue Date: February 11, 2005

Model # : VE710b-2, VE710s-2

(VS10047)

Subject/Symptom: Service notification for (1) addition of insert sheet in QSG for proper handling and cleaning of LCD

screen, (2) countermeasure to resolve LCD panel/bezel gap, (3) countermeasure to resolve power
circuit failure to power on under certain conditions, and (4) firmware update for reliable auto adjust
function when signal is full red, green and blue.

Prepared By :

Tommy Jue

Purpose:

Service notification for (1) addition of insert sheet in QSG for proper handling and cleaning of LCD screen, (2)
countermeasure to resolve LCD panel/bezel gap, (3) countermeasure to resolve power circuit failure to power on
under certain conditions, and (4) firmware update for reliable auto adjust function when signal is full red, green and
blue.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

6P06 Insert sheet for QSG DC-00001586

R826 Resistor, Chip 100Ω 1206 E-00001010

I104

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

PVC sheet 28*10*3mm

(black)

MTV312M64-AJ PLCC44

Myson VP07

Service Bulletin

SB # VE710-2_Series_SB_009

Cut-in S/N:
S/N Range:
Target Date: See comment section.

Approved By :

M-00001587

E-IC-0450-0041

Eileen Nguyen

See photo for
installation location.

Replace original 5.6kΩ
resistor with this new
part value.

ECO # :

5090-4, 5092-2, 5093-2,
5094-4

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Added part, cut-in

January 17, 2005

Added part, cut-in

January 20, 2005

G0A D5

Updated part, cut-in

January 20, 2005

Repair

Code

G0A D5

G0A D5

G0A D5

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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