Viewsonic VE710S-B2 Service Bulletin 007

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers Issue Date: January 18, 2005

Model # : VE710b-2, VE710s-2

(VS10047)

Subject/Symptom: Service notification for (1) Addition of Mercury warning label to carton box, (2) improvement

of stand stability, (3)Carton box update, and (4) addition of 2nd source LCD panel module,

Prepared By :

Tommy Jue

Purpose: Service notification for (1) Addition of Mercury warning label to carton box, (2) improvement of stand

stability, (3)Carton box update, and (4) addition of 2nd source LCD panel module,

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

6P04 Mercury warning sticker DC-00001007

5B03

5B06

Pad – foot pad (Rubber

O20*2T mm square grain)

Pad – foot pad (Rubber

O20*1.6T mm square grain)

Service Bulletin

SB # VE710-2_Series_SB_007

ECO # :

Cut-in S/N:
S/N Range:
Target Date: See comment section.

Approved By :

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

PL-PD-071440113 G0A D5

PL-00000325

4824-2, 4913-2, 4937-2,
4943-2

Goes on the carton

box. Cut-in

October 26, 2004

Cut-in November

11, 2004

Repair

Code

G0A D5

G0A D5

Code

6P01 Carton box (VE710b-2) P-BX-0601-0961 G0A D5

6P01 Carton box (VE710s-2) P-BX-0601-0962

V901

P980

I104 IC – MTV312M64-AJ P02 E-IC-0450-0041 G0A D5

BC31 Power supply board B-00000802

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Please contact the Quality Assurance Department at [phone] for further information.

LCD module V901 CMO

M17E65-L05

Flat cable- FFC

30p*1.0*L165mm

E-00000800 G0A D5

CB-00000801 G0A D5

Cut-in November

16, 2004

Cut-in November

25, 2004

G0A D5

4.19: Form, Service Bulletin 10/30/2002

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