Viewsonic VE710B-1, VE710S-1 Service Bulletin 008

ViewSonic® Corporation

381 Brea Canyon Road • Walnut, CA 91789 • Tel: [phone] • Fax: [phone]

To : Authorized Service Providers Issue Date: March 31, 2005
Model # : VE710b-1, VE710s-1

(VLCDS27998-2W,

VLCDS27998-1W)

Subject/Symptom: Service notification to update firmware to resolve OSD serial number display error for users of

product in Chinese or Japanese environment.

Prepared By :

Tommy Jue

Purpose:

Service notification to update firmware to resolve OSD serial number display error for users of product in Chinese

or Japanese environment.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

IC (44pin) MTV312MV64AJ

U5

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

(12MHz PLCC) Firmware

version 1.50, Checksum

7CBB

Service Bulletin

SB # VE710-1_Series_SB_008

ECO # :

Cut-in S/N :
S/N Range:
Target Date: March 17, 2005

Approved By :

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

E-00002348 Updated part G0A D5

5271-1

Code

Repair

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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