Viewsonic VE710B-1 Service Bulletin 002

ViewSonic® Corporation

381 Brea Canyon Road • Walnut, CA 91789 • Tel: [phone] • Fax: [phone]

To : Authorized Service Providers Issue Date: March 3, 2004 ECO # : 4039-2
Model # : VE710b-1

(VLCDS27998-2W)

Subject/Symptom: No video issue when changing timing modes.
Prepared By :

Tommy Jue

Purpose: No video issue when changing timing modes.
Background: Some units may have a problem whereby the video blanks out while changing timing modes and

the LED flickers.

Countermeasure: R88 on main board changed from 100Ω to 10kΩ; L35 changed from 100Ω to 0Ω. This will

change the V

from 3.06V to 3.13 V for more stable operation.

CPU

Recommendation: Change the main board when this condition is encountered.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Main Board version

CD3C

B-MB-0201-2726

Service Bulletin

SB # VE710b-1_SB_002

Cut-in S/N :
S/N Range : A34034800279, A34034900298 and later
Target Date :

Approved By :

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Replace the main board

with this updated board

when this condition is

encountered by the

customer.

G0A D5

Code

Repair

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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