Viewsonic VE710B-1 Service Bulletin 001

ViewSonic® Corporation

381 Brea Canyon Road • Walnut, CA 91789 • Tel: [phone] • Fax: [phone]

To : Authorized Service Providers Issue Date: December 15, 2003 ECO # : 3980-2
Model # : VE710b-1

(VLCDS27998-2W)

Subject/Symptom: Firmware update to (1) Eliminate "auto image" function in the DOS modes

640x350@70Hz, 640x400@70Hz, and 720x400@70Hz. (2) slow down the adjustment
speed for the sharpness function in the control menu.

Prepared By :

Tommy Jue

Purpose:

Firmware update to (1) Eliminate "auto image" function in the DOS modes 640x350@70Hz, 640x400@70Hz, and
720x400@70Hz. (2) slow down the adjustment speed for the sharpness function in the control menu.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

Chip with Firmware rev.

0V80

Service Bulletin

SB # VE710b-1_SB_001

Cut-in S/N :
S/N Range : A34034700901
Target Date :

Approved By :

E-IC-0450-0006

Eileen Nguyen

Replace original IC with

firmware rev. 0V70

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

Replace the
firmware for all
field returns with
firmware revision
0V70.

Repair

Code

G0A D5

Code

Please contact the Quality Assurance Department at [phone] for further informati on.

4.19: Form, Service Bulletin 10/30/2002

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