Page 1
ViewSonic
®
- User Guide
- Guide de l’utilisateur
- Guida dell’utente
- Guia do usuário
- Panduan Pengguna
ViewSonic
®
Q71
CRT Monitor
Page 2
Compliance Information
For U.S.A.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Warning
To assure continued FCC compliance, the user must use grounded power supply cord
and the cables which are included with the equipment or specified. Also, any unauthorized
changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this device.
For Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numeique de la Classe B repecte toutes les exigences du Reglement sur le
materiel brouilleur du Canada.
CE Conformity for European Countries
CE Conformity
The device complies with the requirements of the EEC directive 89/336/EEC as
amended by 92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic
compatibility,” and 73/23/EEC as amended by 93/68/EEC Art.13 with regard to
“Safety.”
User Information for all Countries
Notice: Use the cables which are included with the unit or specified.
Page 3
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs.
Convenience receptacles and the point where they exit from the unit. Be sure that the
power outlet is located near the unit so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the unit. When a cart is used, use caution when moving the cart/unit
combination to avoid injury from tip-over
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the unit has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the unit, the unit has been exposed to rain or
moisture, does not operate normally, or has been dropped.
Page 4
Contents
Product Registration..............................................................2
Getting Started
Package Contents ................................................................. 3
Precautions ...........................................................................3
Quick Installation ...................................................................4
Using the Monitor
Setting the Timing Mode .......................................................5
OSD Lock Settings ................................................................7
Main Menu Controls ..............................................................8
Other Information
Specifications ...................................................................... 10
Troubleshooting................................................................... 11
Customer Support ............................................................... 12
Cleaning the Monitor ...........................................................13
Limited Warranty .................................................................14
Adjusting the Screen Image ..................................................6
ViewSonic Q71 1
Page 5
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
Q71
ViewSonic 17” CRT Monitor
VCDTS22355-1
Q71-9_UG_ENG Rev. 1C 12-20-04
_____________________________________
_____________________________________
Product disposal at end of product life
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. For TCO’03 recycling information, please refer to
our website:
1. USA: www.viewsonic.com/pdf/recyclePlus.pdf
2. Europe: www.viewsoniceurope.com
3. Taiwan: recycle.epa.gov.tw
ViewSonic Q71 2
Copyright © ViewSonic Corporation, 2004. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and
DDC are trademarks of VESA.
ENERGY STAR ® is a registered trademark of the U.S. Environmental Protection Agency
(EPA).
As an ENERGY STAR ® partner, ViewSonic Corporation has determined that this product
meets the ENERGY STAR ® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right
to change product specifications without notice. Information in this document may change
without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The
ViewSonic ® Wizard CD-ROM also provides an opportunity for you to print the registration
form, which you may mail or fax to ViewSonic.
Page 6
Getting Started
®
Save the original box and all packing material for future shipping needs.
NOTE: The word “Windows” in this user guide refers to the following Microsoft
operating systems: Windows 95, Windows NT, Windows 98, Windows 2000,
Windows Me (Millennium), and Windows XP.
Package Contents
Your package includes:
• Color monitor
• DB-15 video cable
• Power cord
• Wizard CD-ROM
NOTE:
The CD includes the User Guide PDF files and INF/ICM display
optimization files. The INF file ensures compatibility with Windows operating
systems, and the ICM file (Image Color Matching) ensures accurate on-screen
Precautions
• For best viewing conditions sit at least
16” from the monitor.
• AVOID TOUCHING THE SCREEN
WITH YOUR FINGERS. Oils from the
skin are difficult to remove.
• NEVER REMOVE THE REAR
COVER. The monitor contains high
voltage parts. You may suffer serious
injury if you touch these parts.
• Avoid exposing the monitor to direct
sunlight or another heat source,
including an open flame. The monitor
should be facing away from direct
sunlight to reduce glare.
• Always handle your monitor with care
when moving it.
• Place your monitor in a well ventilated
area. Do not place anything on the
monitor that prevents adequate
dissipation of heat.
• Ensure the area around the monitor is
clean and free of moisture.
• Keep the monitor away from magnets,
motors, transformers, speakers, and
televisions.
• Do not place heavy objects on the
monitor, video cable, or power cord.
• If smoke, abnormal noise, or strange
odor is present, immediately switch the
monitor off and call your dealer or
ViewSonic. It is dangerous to continue
using the monitor.
Congratulations on your purchase of a ViewSonic color monitor. Important!
colors. ViewSonic recommends that you install both files.
ViewSonic Q71 3
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Quick Installation
1 Connect power cord
Connect the power cord to a properly
grounded AC outlet.
2 Connect video cable
Make sure both the monitor and computer
are turned OFF.
• Connect the video cable to the computer.
Macintosh
®
users: Models older than G3
require a Macintosh adapter. Attach the
adapter to the computer and plug the video
cable into the adapter.
To order an
adapter, contact ViewSonic.
See “Customer Support” on page 12.
3 Turn ON monitor and computer
Turn ON the monitor, then turn ON the
computer. This sequence (monitor before
computer) is very important.
NOTE: At this point Windows users may
receive a message asking them to install the
INF file.
4 Install Display Optimization files
(INF and ICM files)
(1) Insert the Wizard CD-ROM into your
computer’s CD-ROM drive.
NOTE: If your computer does not have a
CD-ROM drive, see “Customer Support” on
page 12.
(Continued)
(2) Wait for the CD-ROM to auto-start.
NOTE: If the CD-ROM does not auto-start:
double-click on the CD-ROM icon in
Windows Explorer, then double-click on
viewsonic.exe.
(3) Follow the on-screen instructions.
5 Windows users: Set the Timing
Mode (resolution and refresh rate) Example:
1024 X 768 @ 75Hz.
For instructions on changing the resolution
and refresh rate, see the graphic card’s user
guide.
Installation is complete. Enjoy your new
To be best prepared for any future customer
service needs: print this user guide and write
the serial number in "For Your Records" on
page 2. (See back of monitor.)
To register your product go online to
www.viewsonic.com.
The Wizard CD-ROM also provides an
opportunity for you to print the registration
form which you may mail or fax to ViewSonic.
Video cable
Power cord
AC wall
outlet
ViewSonic color monitor.
ViewSonic Q71 4
Page 8
Using the Monitor
Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the
screen image and minimizing eye strain. The timing mode consists of the
resolution (example 1024 x 768) and refresh rate (or vertical frequency;
example 85 Hz). After setting the timing mode, use the OnView
®
controls
to adjust the screen image.
For the best picture quality set your monitor timing mode to:
VESA 1024 x 768 @ 85 Hz.
To set the Resolution:
1
Right-click on the Windows desktop.
2
Click Properties on the drop-down menu.
3
Click the Settings tab.
4
Move the slider pointer which displays in the Desktop area or Screen area in
the window.
NOTE: The refresh rate should already be set if you have done the CD
installation (or refer to your graphics card documentation).
ViewSonic Q71 5
Page 9
Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OnView
®
controls which display on the screen. The OnView controls are explained at the
top of the next page and are defined in “Main Menu Controls” on page 8.
Main Menu
With OnView controls
Front Control Panel
Displays Main Menu; also saves
changes/exits Main Menu
Power Light
Power On/Off
Scroll through menu
Displays control screen for
highlighted control (or pair
of controls). Also, toggles
between pairs of controls on
some control screens
options and adjust the
displayed control
ViewSonic Q71 6
Page 10
Do the following to adjust the screen image:
1
To display the Main Menu, press button [1].
2
To select a control you want to adjust, press the arrow buttons on the front
control panel of your monitor and scroll through the choices. When the
control you want is highlighted, press button [2].
NOTE: Some controls on the Main Menu are listed in pairs, such as
Contrast/Brightness. Display control screen (sample shown in step 3 below).
Press button [2] to toggle to the next control in the pair.
3
To adjust the selected control, such as
CONTRAST
in the sample below,
press the arrow buttons.
4
To save the control setting and Exit the menu press button [1] twice.
BRIGHTNESS
OSD Lock Settings
You have the option of using the On Screen Display (OSD) locking feature,
OSD LOCK, to prevent unwanted changes to the current image settings.
• OSD Lock: Press and hold the [1] and [
▼]
buttons on the face of the monitor
for 10 seconds. The message "OSD LOCK" will then display briefly,
indicating that the OSD image settings are now locked.
• OSD Unlock: Press and hold the [1] and [
▼]
buttons again for 10 seconds. The
message "OSD UNLOCK" will then display briefly, indicating that the OSD
image settings are now unlocked.
ViewSonic Q71 7
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Main Menu Controls
Adjust the menu items shown below by using the up and down buttons.
Control Explanation
Contrast
adjusts the difference between the image
background (black level) and the foreground (white level).
Brightness
adjusts the background black level of the screen
image.
Zoom
expands and contracts the entire screen image.
Horizontal Position
moves the screen image left or right.
Horizontal Size
adjusts width of the screen image.
Vertical Position
moves the screen image up or down.
Vertical Size
adjusts the height of the screen image.
Pincushion
curves the vertical sides of the screen image.
Pin Balance
curves the vertical edges of the screen image to
the left or right.
Trapezoid
adjusts the top and bottom of the screen image
until they have equal length.
Parallel
slants the vertical edges of the screen image until
they are parallel.
Tilt
rotates the entire screen image.
ViewSonic Q71 8
OSD Position
allows you to move the on-screen display
menus and control screens.
OSD
OSD
Page 12
Degauss
removes the build-up of magnetic fields that can
cause irregular colors to appear around the edges of screen
images. There are two ways to degauss the display:
automatically by turning the monitor on, or manually by
selecting the Degauss control from the menu.
With Degauss selected from the menu, press button [2] to
degauss the monitor manually.
Important: Do not degauss repeatedly. Doing so can be
harmful to the display. Wait at least 20 minutes (before
selecting this control again.
ViewMatch® Color provides several color options: several
preset color temperatures and User Color which allows you
to adjust red (R), green (G), and blue (B). The factory
setting for this product is 9300K (9300°Kelvin).
9300K
— Adds blue to the screen image for cooler white
(used in most office settings with fluorescent lighting).
6500K
— Adds red to the screen image for warmer white
and richer red.
5000K
— Adds blue and green to the screen image for a
darker color.
User Color
— Individual adjustments for red, green, and
blue.
Moire reduces interference patterns that appear as ripples,
waves, or unwanted background color textures. Interference
patterns of this type are most noticeable when viewing
images having closely spaced lines or finely detailed
patterns.
Language allows you to choose from among several
languages for the menus and control screens: English,
French, German, Italian, and Spanish.
Memory Recall returns adjustments to the original factory
settings if the display is operating in a factory preset timing
mode listed in this user guide.
Exception: This control does not affect changes made with
the User Color control.
ViewMeter displays the frequencies (horizontal and
vertical) coming from the graphics card of the computer.
Control Explanation
ViewSonic Q71 9
Page 13
Other Information
1
Macintosh models prior to G3 require a Macintosh adapter. To order an Macintosh adapter,
contact Customer Support. You will need to provide the product serial number.
NOTE: This product was designed for operation in the magnetic fields of the hemisphere where it was
purchased.
Specifications
CRT
Type
Dot Pitch
Phosphor
Glass surface
17” (16.0” viewable diagonal area), 90
o
deflection, 29.1
mm Neck
0.23 mm horizontal, 0.13 mm vertical, and 0.27 mm
diagonal dot pitch
RGB medium short persistence
Input Signal
Video
Sync
RGB Analog (0.7/1.0Vp-p, 75 Ohms)
f
H
: 30-70 kHz, fv: 50-160 Hz
H / V Separate (TTL), Composite
Compatibility
PC
Macintosh
1
VGA up to 1280 x 1024
Power Macintosh (may require Macintosh cable
adapter)
Resolution
Recommended and
supported
1280 x 1024 @ 60 Hz
1024 x 768 @75, 85 Hz
800 x 600 @ 75, 85 Hz
640 x 480 @ 60, 75, 85 Hz
640 x 400 @ 70 Hz
MAC 640 x 480 @ 67 Hz
MAC 800 x 600 @ 75 Hz
MAC 1024 x 768 @ 75 Hz
Power
Voltage
50/60 (+/- 3)Hz
Display Area
Default
Full scan
310 mm (H) x 230 mm (V) (typical)
325 mm (H) x 243 mm (V) (depends on signal timing)
Operating
Conditions
Temperature
Humidity
Altitude
32° F to 104° F (0° C to +40° C)
5% to 95% (no condensation)
To 10,000 feet
Storage
Conditions
Temperature
Humidity
Altitude
-40° F to +140° F (-40° C to +60° C)
5% to 95% (no condensation)
To 40,000 feet
Dimensions
Physical
(monitor)
Weight
Net15.0 kg / 33.1 lb (monitor only)
Regulations
UL/cUL,FCC-B,DHHS, ICES-B, MPR II, NOM, TUV-S
Energy Star
GS, CE, Ergo
®
Power Saving
Modes
On
Off
< 75 W TYPICAL (Green LED)
<4 W (Orange LED)
100-240 VAC
410 mm (W) x 402 mm (H) x 425 mm (D)
16.1” (W) x 15.8” (H) x 16.7” (D)
TM~50%, anti-glare, anti-reflection
ViewSonic Q71 10
Page 14
Troubleshooting
No power
• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the back of the monitor
and to a power outlet.
• Plug another electrical device (like a radio) into the power outlet to verify that
the outlet is supplying proper voltage.
Power is ON but no screen image
• Make sure the video cable supplied with the monitor is tightly secured to the
video output port on the back of the computer. If the other end of the video cable
is not attached permanently to the monitor, tightly secure it to the monitor.
• Adjust brightness and contrast.
• Verify whether an adapter is required for proper signal continuity between
graphics card and monitor.
Flickering
• Not enough power supplied. Connect the monitor to a different outlet. If
using a surge protector, reduce the number of devices plugged in.
• Check the ViewMeter from the main menu to verify the refresh rate (vertical
frequency) is 75 Hz or higher. See “Specifications” on page 10.
• Remove any devices from the area around the monitor that emit magnetic
fields such as radios, surge protectors, unshielded speakers, fluorescent
lights, AC power converters, desk fans, etc.
• Make sure the graphics card in your computer can use non-interlaced mode at
the desired frequencies. To enable your graphics card to support higher
refresh rates, try selecting fewer colors or running lower resolutions.
Wrong or abnormal colors
• If any colors (red, green, or blue) are missing, check the video cable to make
sure it is securely connected. Loose or broken pins in the cable connector
could cause an improper connection.
• Connect the monitor to another computer.
• Select Degauss from the Main Menu. Do this only once.
• If you have an older graphics card, contact ViewSonic
®
Customer Support.
Entire screen image rolls vertically
• Make sure video input signals are within the monitor's specified frequency range.
• Try the monitor with another power source, graphics card, or computer system.
• Connect the video cable securely.
Control buttons do not work
• Press only one button at a time.
ViewSonic Q71 11
Page 15
Customer Support
For technical support or product service, see the table below or contact your
reseller.
NOTE: You will need the product serial number.
ViewSonic Q71 12
Country/
Region
Web site T = Telephone
F = FAX
Email
United States
Canada
support
support
T: (800) 688-6688
F: (909) 468-1202
T: (800) 688-6688
F: (909) 468-1202
service.us@
viewsonic.com
service.ca@
viewsonic.com
United Kingdom
T:
0800 833 648
F: (01293) 643910
service.eu@
viewsoniceurope.com
Europe, Middle
East, Baltic
countries, and
North Africa
Contact your
reseller
service.eu@
viewsoniceurope.com
Australia and New
Zealand
T: +61 2 9906 6277
F: +61 2 9906 6377
service@au.
viewsonic.com
Singapore/
Malaysia/Thailand
T: 65 273 4018
F: 65 273 1566
service@sg.
viewsonic.com
T: 886 2 2246 3456
F:
886 2 8242 3668
service@sd.
viewsonic.com
T: 886 2 2246 3456
F: 886 2 8242 3668 viewsonic.com
www.viewsonic.com/
www.viewsonic.com/
www.viewsoniceurope.com
www.viewsoniceurope.com
www.viewsonic.com.au
www.viewsonic.com.sg
www.viewsonic.com
Hong Kong
www.hk.viewsonic.com
service@hk.
South Africa/
Other countries
Page 16
Cleaning the Monitor
• MAKE SURE THE MONITOR IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE
SCREEN OR CASE.
To clean the screen:
1
Wipe the screen with a clean, soft, lint-free cloth. This removes dust and
other particles.
2
If still not clean, apply a small amount of non-ammonia, non-alcohol based
glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.
To clean the case:
1
Use a soft, dry cloth.
2
If still not clean, apply a small amount of a non-ammonia, non-alcohol
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then
wipe the surface.
DISCLAIMER
cleaners on the monitor screen or case. Some chemical cleaners have been
liable for damage resulting from use of any ammonia or alcohol-based cleaners.
ViewSonic does not recommend the use of any ammonia or alcohol-based
reported to damage the screen and/or case of the monitor. ViewSonic will not be
ViewSonic Q71 13
Page 17
Limited Warranty
What the warranty covers:
®
warranty period. If a product proves to be defective in material or workmanship during the warranty
period, will, at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
®
color CRT monitors, including the display tubes, are warranted for three (3) years for all
parts and three (3) years for all labor from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electrical power fluctuations or failure.
f. Use of supplies or parts not meeting ’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1.
For information about receiving service under warranty, contact ViewSonic Customer
Support.
You will need to provide your product's serial number.
2. To obtain service under warranty, you will be required to provide (a) the original dated sales slip, (b)
your name, (c) your address, (d) a description of the problem, and (e) the serial number of the
product.
3. Take or ship the product freight prepaid in the original container to an authorized
ViewSonic
service center or
ViewSonic.
4. For additional information or the name of the nearest
ViewSonic
service center, contact
ViewSonic
.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE
PRODUCT. VIEWSONIC SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES
BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF
PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH
BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on
ViewSonic
products sold outside of the U.S.A. and Canada,
contact
ViewSonic
or your local
ViewSonic
dealer.
ViewSonic CRT Monitor Warranty (V3.0)
VIEWSONIC CRT MONITORS
ViewSonic
warrants its products to be free from defects in material and workmanship during the
ViewSonic
ViewSonic
ViewSonic.
ViewSonic
ViewSonic Q71 14
Page 18
ViewSonic
®
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