IMPORTANT: Please read this User Guide to obtain important
information on installing and using your product in a safe
manner, as well as registering your product for future service.
Warranty information contained in this User Guide will describe
your limited coverage from ViewSonic Corporation, which is
also found on our web site at http://www.viewsonic.com in
English, or in specic languages using the Regional selection
box in the upper right corner of our website.
“Antes de operar su equipo lea cuidadosamente las
instrucciones en este manual”
- Guide de l’utilisateur
- Bedienungsanleitung
- Guía del usuario
- Guida dell’utente
- Guia do usuário
- Användarhandbok
- Käyttöopas
- Руководство пользователя
- 使用手冊 (繁體)
- 使用手册 (简体)
- 사용자 안내서
- คู่มือการใช้งาน
- Podręcznik użytkownika
- Kullanιcι kιlavuzu
Model No. : VS13646
Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning:
party responsible for compliance could void your authority to operate the equipment.
For Canada
• This Class B digital apparatus complies with Canadian ICES-003.
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
You are cautioned that changes or modications not expressly approved by the
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark is in compliance with the Waste Electrical and Electronic Equipment Directive
2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment including any spent or
discarded batteries or accumulators as unsorted municipal waste, but use the return and
collection systems available.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of
more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
iViewSonic Pro8450w
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean with a soft, dry cloth.
Do not block any ventilation openings. Install the unit in accordance with the
7.
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade and the third prong are provided
for your safety. If the provided plug does not t into your outlet, consult an electrician
for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs.
Convenience receptacles and the point where they exit from the unit. Be sure that the
power outlet is located near the unit so that it is easily accessible.
11. Only use attachments/accessories specied by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specied by the
manufacturer, or sold with the unit. When a cart is used, use caution when
moving the cart/unit combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the unit
has been damaged in any way, such as: if the power-supply cord or plug is damaged,
if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or
moisture, or if the unit does not operate normally or has been dropped.
iiViewSonic Pro8450w
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb)0.1%< 0.1%
Mercury (Hg)0.1%< 0.1%
Cadmium (Cd)0.01%< 0.01%
Hexavalent Chromium (Cr6+)0.1%< 0.1%
Polybrominated biphenyls (PBB)0.1%< 0.1%
Polybrominated diphenyl ethers (PBDE)0.1%< 0.1%
Certain components of products as stated above are exempted under the Annex of the RoHS Directives
as noted below:
Examples of exempted components are:
1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not
specically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic ceramic
parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up
to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
To meet your future needs, and to receive any additional product information as it becomes available, please
register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard CD-ROM also
provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
The lamp in this product contains mercury which can be dangerous to you and the environment. Please use
care and dispose of in accordance with local, state or federal laws.
ViewSonic respects the environment and is committed to working and living green. Thank you for being
part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
The projector integrates high-performance optical engine projection and a user - friendly
design to deliver high reliability and ease of use.
The projector offers the following features:
Single chip 0.65" Texas Instruments DLP® technology
WXGA (1280 x 800 pixels)
Auto image re-sizing (Auto-Sync.) to 1280 x 800 full screen with scaling
compression compatibility for VGA, SVGA, XGA, SXGA and WXGA.
Compatibility with Macintosh® computers
Compatibility with NTSC, PAL, SECAM and HDTV
D-Sub 15-pin terminal for analog video connectivity
User-friendly, multi-language on-screen display
Advanced electronic keystone correction
RS-232 connector for serial control
HDMI compatibility
PJLink
LAN display for network control and web server
LAN display 4-1 (maximum 4PC/ NB display to 1 projector)
Remote desktop feature for LAN and USB display 1-M (maximum 1PC/ NB can
USB display supports computer connection via USB mini-B type to A type cable
USB Reader supports USB flash drive via USB A type connector
Less than 1 W power consumption in standby mode
TM
compatible
display to 8 projectors at the same time)
The information in this manual is subject to change without notices.
The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
ViewSonic Pro8450w5
Package Contents
When you unpack the projector, make sure you have all these components:
Projector with Lens CapAC Power CordRemote Control (IR) & batteries
VGA Cable (D-SUB to D-
SUB)
ViewSonic CD WizardQuick Start Guide
Optional accessories
Filter cover
P/N: P4R34-4600-00
RS232 cable
P/N: J2552-0208-00
RGB to component adapter
P/N: J2552-0212-00
ViewSonic Pro8450w6
Projector Carrying Case
Contact you dealer immediately if any items are missing, appear damaged, or if
the unit does not work
Save the original shipping carton and Packing material; they will come-in
handy if you ever to ship your unit. for maximum protection, repack your unit as
it was originally packed at the factory.
.
ViewSonic Pro8450w7
Projector Overview
Front View
13
1211109
21
3
Lens capFilter cover
1
Elevator buttonSpeaker
29
Elevator footFocus ring
3
Lens cap strapZoom ring
4
Projection lensControl panel
5
Front IR remote control sensorLamp cover
6
Ventilation holes (intake)
7
6
8
10
11
12
13
5
4
7
8
ViewSonic Pro8450w8
Rear View
Connection ports
1
AC power socket
2
Kensington lock
23
Rear IR remote control sensor
4
Speake r
5
Ventilation holes (exhaust)
56
Bottom View
1
3246
5
1
Ceiling mount holes (M4*8)
1
Tilt-adjustment feet
22
Security bar
3
This projector can be used with a ceiling mount for support. The ceiling mount is
not included in the package.
Contact your dealer for information to mount the projector on a ceiling.
2
3
ViewSonic Pro8450w9
Using the Product
Control Panel
9
1 3
2
4
6
10
Power (Power LED indicator)
1
8
11
6
7 5 4
Refer to “LED Indicator Messages”.
TEMP (Temperature LED indicator)
2
Refer to “LED Indicator Messages”.
LAMP (Lamp LED indicator)
3
Refer to “LED Indicator Messages”.
Keystone/Arrow keys ( /Up, /Down)
4
Manually correct distorted images resulting from an angled projection.
Four directional buttons
5
Use four directional buttons to select items or make adjustments to your selection.
ENTER
6
Enter to sub-menu and confirm the menu selection.
SOURCE
7
Display the source selection bar.
MENU/EXIT
8
Display or exit the on-screen display menus.
Power
9
Turn the projector on or off.
Right/Panel key
10
Activate panel key lock.
Left/Blank
11
Hide the screen picture.
ViewSonic Pro8450w10
Connection Ports
2
3
57
1
18
RS-232
1
When operating the projector via a computer, connect this to the controlling
computer's RS-232C port.
Monitor Out
2
Connect to a computer display, etc.
Component (Y Cb/Pb Cr/Pr)
3
Connect Y Cb/Pb Cr/Pr output from video equipment to this jack.
S-Video
4
Connect S-Video output from video equipment to this jack.
Service
5
This connector is for firmware update and mouse function support.
USB B
6
USB display supports computer connection via USB mini-B type to A type cable.
USB A
7
This connector supports USB flash drive display and wireless dongle for USB
display.
LAN
8
For LAN display/network control and web server.
HDMI
9
Connect HDMI output from video equipment to this jack.
DC 12V Out
10
12V DC out
MIC in
11
Microphone input jack.
17
16
6
4
14
15
9
8
1213
10
11
ViewSonic Pro8450w11
Audio Out
12
Connect to a speaker or other audio input equipment.
Audio 2
13
Connect an audio output from video equipment or computer to this jack.
Audio 1
14
Connect an audio output from video equipment or computer to this jack.
Audio 3 (L/R)
15
Connect an audio output from video equipment to this jack.
Video
16
Connect composite video output from video equipment to this jack.
Computer in 2
17
Connect image input signal (analog RGB or component) to this jack.
Computer in 1
18
Connect image input signal (analog RGB or component) to this jack.
ViewSonic Pro8450w12
Remote Control
Power
1
Turn the projector on or off.
VGA
2
Switch input source to Computer
in 1 (analog RGB or component)/
Computer in 2 (analog RGB or
component) by sequence.
Source/Page up
3
Display the source selection bar.
Perform page up function when
mouse mode is activated.
Up/+, Down/-
4
When Magnify or Volume button is
activated, use them to adjust the
values.
Left/Mute
5
When the On-Screen Display
(OSD) menu is not activated, this
button is used as mute function.
Menu
6
Display on-screen display menus.
Magnify
7
Zoom in and out the images.
Function
8
User definable key for customized
function.
Slide show
9
Activate the slide show function
when the input source is USB
reader.
Color Mode
10
Change the color setting by
sequence.
Mouse
11
Switch between the normal and
mouse modes.
Blank
12
Cut off the screen temporarily.
Press again to cancel the Blank
Screen function.
3
4
5
4
6
7
8
9
10
11
12
Laser
13
Aim the remote at the viewing screen,
press and hold this button to activate
the laser pointer.
Video
14
Switch input source to Composite/SVideo/component by sequence.
HDMI
15
Display HDMI signal.
Auto/Page down
16
Resynchronize the projector to the input
signal from a computer. This function is
available for computer mode only.
Perform page down function when
mouse mode is activated.
13
14
15
16
17
18
19
20
21
22
23
24
25
ViewSonic Pro8450w13
Enter/Left mouse
17
Confirmed selections.
Perform the left button of the
mouse when mouse mode is
activated.
Right/Lock
18
When the On-Screen Display
(OSD) menu is activated, the #4,
#5, and #18 keys are used as
directional arrows to select the
desired menu items and to make
adjustments.
Activate panel key lock.
ESC/Right mouse
19
Leave current page or items or to
close OSD.
Perform the right button of the
mouse when mouse mode is
activated.
Vol ume
20
Adjust the volume level.
Lamp Off/On
21
Turn off or on the lamp power.
P-Timer
22
Activate P-Timer OSD menu.
Aspect
23
Select the display aspect ratio.
Freeze
24
Press “Freeze” to pause the
screen image. Press again to
cancel the freeze function.
Light
25
Enable backlight functions of the
remote control’s buttons.
Using the remote mouse control
The capability of operating your computer
with the remote control gives you more
flexibility when delivering presentations.
1.Connect the projector to your PC or
notebook with a USB cable prior to
using the remote control in place of
your computer’s mouse. See
“Connecting a computer” on page 18
for details.
2.Set the input signal to
or
Computer in 2
3.Press
Mouse
switch from the normal mode to the
mouse mode. An icon appears on the
screen to indicate the activation of the
mouse mode.
4.Perform the desired mouse controls on
your remote control.
To move the cursor on the screen,
press / / / .
To left-click, press .
To right-click, press .
To drag-and-drop, press and hold
Enter, press / / / to
drag. When it is where you want it,
press Enter again.
To operate your display software
program (on a connected PC)
which responds to page up/down
commands (like Microsoft
PowerPoint), press Page Up/Page Down.
To return to the normal mode,
press Mouse again or other keys
except for the mouse related multifunction keys.
Computer in 1
.
on the remote control to
ViewSonic Pro8450w14
Installing the Batteries
5.Open the battery cover in the
direction shown.
6.Install batteries as indicated by the
diagram inside the compartment.
7.Close the battery cover into
position.
Caution
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Make sure the plus and minus terminals are correctly aligned when loading a battery.
Keep the batteries out of the reach of children. There is a danger of death by
accidentally swallowing the batteries.
Remove batteries from remote control when not using for extended periods.
Do not dispose of the used batteries along with household waste. Dispose of used
batteries according to local regulations.
Danger of explosion may happen if batteries are incorrectly replaced. Replce all
the batteries with new ones.
Batteries should not be in or near to fire or water, keep batteries in a dark, cool
and dry place.
If suspect battery leakage, wipe out the leakage and then replace new batteries.
If the leakage adheres to your body or clothes, rinse well with water immediately.
ViewSonic Pro8450w15
Remote Control Operation
Point the remote control at the infrared remote sensor and press a button.
Operating the projector from
the front
30
15
6m
5m
8m
6m
7m
Operating the projector from
the rear
30
15
6m
8m
6m
Do not point the laser directly to the people's eyes (especially small children).
There is a danger of injury to the eyes.
The remote control may not operate when there is sunlight or other strong
light such as a fluorescent lamp shining on the remote sensor.
Operate the remote control from a position where the remote sensor is visible.
Do not drop the remote control or jolt it.
Keep the remote control out of locations with excessively high temperature or
humidity.
Do not get water on the remote control or place wet objects on it.
Do not disassemble the remote control.
ViewSonic Pro8450w16
Connection
When connecting a signal source to the projector, be sure to:
1.Turn all equipment off before making any connections.
2.Use the correct signal cables for each source.
3.Ensure the cables are firmly inserted.
or
1
2
VGA cable (D-Sub to D-Sub)S-Video cable
17
VGA to DVI-A cableComposite Video cable
2
USB cable (mini-B type to A type)Audio cable
39
VGA (D-Sub) to HDTV (RCA) cableHDMI cable
4
Component Video cableMicrophone 3.5 mini jack cable
5
Audio L/R cableUSB flash drive
6
1
3
9
5
4
9
778
610
12
8
10
11
12
9
Important
In the connections shown above, some cables may not be included with the
projector (see “Package Contents” on page 6). They are commercially
available from electronics stores.
The connection illustrations above are for reference only. The rear
connecting jacks available on the projector vary with each projector model.
For detailed connection methods, see pages 18-21.
11
ViewSonic Pro8450w17
Connecting a computer or monitor
Connecting a computer
The projector provides two VGA input sockets that allow you to connect them to both
IBM® compatibles and Macintosh® computers. A Mac adapter is needed if you are
connecting legacy version Macintosh computers.
To connect the projector to a notebook or desktop computer:
1.Take the supplied VGA cable and connect one end to the D-Sub output socket of
the computer.
2.Connect the other end of the VGA cable to the
signal input socket on the projector.
3.If you wish to use the remote paging function, take a USB cable and connect the A
type end to the USB port of the computer, and the other end to the
on the projector. See “Using the remote mouse control” on page 14 for details.
Important
Many notebooks do not turn on their external video ports when connected to
a projector. Usually a key combo like FN + F3 or CRT/LCD key turns the
external display on/off. Locate a function key labeled CRT/LCD or a function
key with a monitor symbol on the notebook. Press FN and the labeled
function key simultaneously. Refer to your notebook's documentation to find
your notebook's key combination.
Connecting a monitor
If you want to view your presentation close-up on a monitor as well as on the screen,
you can connect the Monitor Out signal output socket on the projector to an external
monitor with a VGA cable following the instructions below:
To connect the projector to a monitor:
1.Connect the projector to a computer as described in “Connecting a computer” on
page 18.
2.Take a suitable VGA cable (only one supplied) and connect one end of the cable
to the D-Sub input socket of the video monitor.
Or if your monitor is equipped with a DVI input socket, take a VGA to DVI-A cable
and connect the DVI end of the cable to the DVI input socket of the video monitor.
3.Connect the other end of the cable to the
Important
The Monitor Out output only works when Computer in 1 or Computer in 2
is made to the projector.
Computer in 1
Monitor Out
or
Computer in 2
Service
socket
socket on the projector.
ViewSonic Pro8450w18
Connecting Video source devices
You can connect your projector to various Video source devices that provide any one
of the following output sockets:
Component Video
S-Video
Video (composite)
You need only connect the projector to a Video source device using just one of the
above connecting methods, however each provides a different level of video quality.
The method you choose will most likely depend upon the availability of matching
terminals on both the projector and the Video source device as described below:
Best video quality
The best available video connection method is Component Video (not to be confused
with composite Video). Digital TV tuner and DVD players output Component Video
natively, so if available on your devices, this should be your connection method of
choice in preference to (composite) Video.
See “Connecting a Component Video source device” on page 20 for how to connect
the projector to a component video device.
Better video quality
The S-Video method provides a better quality analog video than standard composite
Video. If you have both composite Video and S-Video output terminals on your Video
source device, you should elect to use the S-Video option.
See “Connecting an S-Video source device” on page 20 for how to connect the
projector to an S-Video device.
Least video quality
Composite Video is an analog video and will result in a perfectly acceptable, but less
than optimal result from your projector, being the least video quality of the available
methods described here.
See “Connecting a composite Video source device” on page 21 for how to connect the
projector to a composite Video device.
ViewSonic Pro8450w19
Connecting a Component Video source device
Examine your Video source device to determine if it has a set of unused Component
Video output sockets available:
If so, you can continue with this procedure.
If not, you will need to reassess which method you can use to connect to the
device.
To connect the projector to a Component Video source device:
1.Take a VGA (D-Sub) to HDTV (RCA) cable, Component Video cable or a
Component Video to VGA (D-Sub) adaptor and connect the end with 3 RCA type
connectors to the Component Video output sockets of the Video source device.
Match the color of the plugs to the color of the sockets; green to green, blue to
blue, and red to red.
2.If you are using the VGA (D-Sub) to HDTV (RCA) cable and the Component Video
to VGA (D-Sub) adaptor, connect the other end of the cable (with a D-Sub type
connector) to the
are using the Component Video Cable, connect the other end of 3RCA type
connectors to the
Important
Computer in 1
Y Cb/Pb Cr/Pr
or
Computer in 2
sockets on the projector.
socket on the projector. If you
If the selected video image is not displayed after the projector is turned on
and the correct video source has been selected, check that the Video source
device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
RGB to component adapter (ViewSonic P/N: J2552-0212-00)
Connecting an S-Video source device
Examine your Video source device to determine if it has an unused S-Video output
socket available:
If so, you can continue with this procedure.
If not, you will need to reassess which method you can use to connect to the
device.
To connect the projector to an S-Video source device:
1.Take an S-Video cable and connect one end to the S-Video output socket of the
Video source device.
2.Connect the other end of the S-Video cable to the
projector.
S-Video
socket on the
ViewSonic Pro8450w20
Important
If the selected video image is not displayed after the projector is turned on
and the correct video source has been selected, check that the Video source
device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
If you have already made a Component Video connection between the
projector and this S-Video source device using Component Video
connections, you need not connect to this device using an S-Video
connection as this makes an unnecessary second connection of poorer
picture quality. See “Connecting Video source devices” on page 19 for
details.
Connecting a composite Video source device
Examine your Video source device to determine if it has a set of unused composite
Video output sockets available:
If so, you can continue with this procedure.
If not, you will need to reassess which method you can use to connect to the
device.
To connect the projector to a composite Video source device:
1.Take a Video cable and connect one end to the composite Video output socket of
the Video source device.
2.Connect the other end of the Video cable to the
Important
If the selected video image is not displayed after the projector is turned on
and the correct video source has been selected, check that the Video source
device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
You need only connect to this device using a composite Video connection if
Component Video and S-Video inputs are unavailable for use. See
“Connecting Video source devices” on page 19 for details.
Video
socket on the projector.
ViewSonic Pro8450w21
Operation
Powering On/Off the Projector
Powering On the Projector:
1.Remove the projector lens cap.
2.Complete the AC power cord and peripheral signal cable(s) connections.
3.Press to turn on the projector.
The projector takes a minute or so to warm up.
4.Turn on your source (computer, notebook, DVD, etc.). The projector automatically
detects your source.
If you are connecting multiple sources to the projector simultaneously, press
SOURCE on the projector to select your desired signal or press your desired
signal key on the remote control.
Warn ing
Remove the lens cap first before powering on.
Never look into the lens when the lamp is on. This can damage your eyes.
This focal point concentrates high temperature. Do not place any object near
it to avoid possible fire hazard.
Powering Off the Projector:
1.Press to turn off the projector lamp. You will see a message
Press Power again"
2.Press again to confirm.
appear on the screen.
The cooling fans continue to operate for cooling cycle.
When the Power LED begins flashing, the projector has entered stand-by
mode.
If you want to turn the projector back on, you must wait until the projector has
completed the cooling cycle and has entered stand-by mode. Once in stand-
by mode, simply press to restart the projector.
3.Disconnect the AC power cord from the electrical outlet and the projector.
4.Do not turn on the projector right after power off.
"Power off?
ViewSonic Pro8450w22
Adjusting the Projector Height
Tilt-adjustment feet
Elevator foot
Elevator button
The projector is equipped with an elevator foot to adjust the image height.
To raise or lower the image:
1.To raise or lower the image, press the elevator button and raise or lower the front
of the projector. Release the button to lock the adjustment.
2.To level the image on the screen, turn the tilt-adjustment feet to fine-tune the
height.
To avoid damaging the projector, make sure that the elevator foot and tiltadjustment feet are fully retracted before placing the projector in its carrying
case.
Adjusting the Projector Zoom and Focus
Zoom ring
Focus ring
1.Focus the image by rotating the focus ring. A still image is recommended for focusing.
2.Adjust the image size by sliding the zoom ring.
ViewSonic Pro8450w23
Adjusting Projection Image Size
Refer to the graphic and table below to determine the screen size and projection distance.
Position the projector in a horizontal position; other positions can cause heat
build-up and damage to the projector.
Keep a space of 30 cm or more between the sides of the projector.
Do not use the projector in a smoky environment. Smoke residue may buildup on critical parts and damage the projector or its performance
Consult with your dealer for special installation such as suspending from a
ceiling.
Projection distance
16 : 10 Screen
height [inch
(cm)]
Vertical
offset
[inch (cm)]
.
ViewSonic Pro8450w24
Locking control keys
With the control keys on the projector locked, you can prevent your projector settings
from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on the projector will operate except Power.
1.Press on the projector or remote control.
2.A confirmation message is displayed. Select
Yes
To release panel key lock, press and hold for
3 seconds on the projector.
to confirm.
Important
Keys on the remote control are still functional when panel key lock is
enabled.
If you press
lock, the projector will still be in locked status the next time it is turned on.
Power to turn off the projector without disabling panel key
Creating your own startup screen
In addition to selecting the projector preset startup screen from ViewSonic logo or User
screen, you can make your own startup screen that is an image projected from your
computer or video source.
1.Press
2.Press to highlight
3.A confirmation message is displayed. Press
4.The message
5.If the action is successful, you see the message
6.To view the captured picture displayed as the startup screen, set
In the unlikely event that the capturing action fails, change your target picture.
MENU/EXIT
/ until the
or
Enter
on the remote control.
Enter
on the remote control again.
the picture. Please wait.
screen. The captured picture is saved as
Option
>
on the projector or
Option
menu is highlighted.
Start up Screen
'Screen Capturing...'
Start up Screen
Menu
and press
is displayed while the projector is processing
>
User
menu and restart the projector.
on the remote control and then press
MODE/ENTER
MODE/ENTER
'Capture Succeeded'
User
.
on the projector
on the projector or
on the
User
in the
ViewSonic Pro8450w25
Setting the presentation timer
The presentation timer can indicate the presentation time on the screen to help you
achieve better time management when giving presentations. Follow these steps to
utilize this function:
1.Go to the
display the
2.Highlight
length of time can be set from 1 to 5 minutes in 1-minute increments and 5 to 240
minutes in 5-minute increments.
3.Press to highlight
on the screen by pressing / .
SelectionDescription
Always
1 Min/2 Min/3 Min Displays the timer on screen in the last 1/2/3 minute(s).
NeverHides the timer throughout the presentation time.
Setting
>
Timer Period
Important
Presentation Timer
Presentation Timer
and decide the timer period by pressing /. The
page.
menu and press
MODE/ENTER
to
If the timer is already on, the timer will restart whenever the Timer Period is
reset.
Timer Display
and choose if you want the timer to show up
Displays the timer on screen throughout the presentation
time.
4. Press to highlight
Timer Position
and set the timer position by pressing /
.
Top-Left → Bottom-Left → Top-Right → Bottom-Right
5.
Press to highlight
desired counting direction by pressing /
Timer Counting Direction
.
and select your
SelectionDescription
Count UpIncreases from 0 to the preset time.
Count DownDecrease from the preset time to 0.
6.To activate the presentation timer, press and press / to select On and
press
7.A confirmation message displays. Highlight
MODE/ENTER
confirm. You will see the message “
timer starts counting at the time when the timer is on.
.
Yes
Timer is On
and press
” displaying on the screen. The
MODE/ENTER
to
ViewSonic Pro8450w26
To cancel the timer, perform the following steps:
1.Go to the
2.Press
3.Highlight
“Timer is Off!”
Setting
MODE/ENTER
>
Yes
and press
displaying on the screen.
Presentation Timer
. A confirmation message displays.
MODE/ENTER
menu and highlight
to confirm. You will see the message
Off
.
ViewSonic Pro8450w27
Menu Operation
The projector has multilingual on-screen display menus that allow you to make image
adjustments and change a variety of settings.
Video/Audio
Auto Keystone
Overscan
Noise Reduction
Video Setting
Audio Setting
Microphone Volume
Speaker Volume
Mute
Color Temp.
Red Gain
Green Gain
Blue Gain
Color
Hue
Saturation
Gain
Auto, 4:3, 16:9, 16:10
1 - 10
-5 - +5
-10 - +10
-10 - +10
0% - 10%
Off, LOW, MID, HIGH
Saturation
Sharpness
Tint
Computer 1
Computer 2
Video Source
HDMI
0 - 10
0 - 20
User, LOW, MID, HIGH
0 - 100
0 - 100
0 - 100
-100 - +100
-100 - +100
-100 - +100
Audio in 1, Audio in 2, Audio in 3
Audio in 1, Audio in 2, Audio in 3
Audio in 1, Audio in 2, Audio in 3
Audio in 1, Audio in 2, Audio in 3, HDMI
ViewSonic Pro8450w28
Setting
Filter Mode*2
High Altitude
Top-Left, Top-Right, Center,
Bottom-Left, Bottom-Right
Black, Red, Green, Blue,
Cyan, Yellow, Magenta, White
Input Password
Password Delete
ViewSonic, User
Screen Capture
Screen Capture Delete
Off, CC1, CC2, CC3, CC4, T1, T2
On, Off
On, Off
Message
On, Off
On, Off
0 - 240 Min
Always, 1 Min, 2 Min,
3 Min, Never
Top-Left, Bottom-Left,
Top-Right, Bottom-Right
Count Down, Count Up
-5 - +5
On, Off
On, Off
ViewSonic Pro8450w29
NetWork
Wired LAN
Wireless LAN
Status
Default Gateway
DNS
Apply
Status
SSID
SSID Display
Connection Mode
Disconnect, Connect
On, Off
Disconnect, Connect
On, Off
AP, Infrastructure
On, Off
Apply
Yes, No
Computer 1, Computer 2,
Component, Composite,
S-Video, HDMI, USB 1, USB 2
Information
Network Restart
Input Source
MAC Address
Filter Hours*2
Filter Hours Reset*2
Lamp Hours
Lamp Hours Reset
Factory Default
*1 Adjustable range and default setting vary depending on signal type.
*2 This function is only available when the projector is installed an optional filter cover.
*3 The selectable Function list includes Brightness, Contrast, Saturation, Color Setting >
Color Temperature, Gamma, Overscan, Noise Reduction, Audio Setting, Microphone
Volume, Speaker Volume, Mute, Keystone, Aspect Ratio, Projection, Power Saving,
ECO Mode, Filter Mode, OSD Position, OSD Transparency, Closed Caption,
Message, Zoom, DCR and Test Pattern.
ViewSonic Pro8450w30
How to operate
1.Press
2.When OSD is displayed, use
3.After selecting the desired main menu item, press X to enter sub-menu for feature
4.Use
5.Press
6.To exit OSD,
Picture
Image
There are many factory presets optimized for various types of images.
Brightness
Brighten or darken the image.
Contrast
Set the difference between light and dark areas.
Color Setting
Adjust the color temperature. At higher temperature the screen looks colder; at lower
temperature, the screen looks warmer. If you select “User”, then you can change the
intensity of each of 3 color (Red, Green, Blue) to customize user color temperature.
User Color
User Color provides six sets (RGBCMY) of colors to be adjusted. When you select each
color, you can independently adjust its range and saturation according to your preference.
Auto Keystone
Automatically correct distorted images resulting from an angled projection.
Keystone
Manually correct distorted images resulting from an angled projection.
When adjusting the Keystone, Auto Keystone will be set at "Off" automatically.
MENU
on the projector or
setting.
/
to select the desired item and adjust the settings with
MENU
the main menu.
OSD menu will close and the projector will automatically save the new settings.
Brightest: For the brightest environment.
PC: For computer or notebook.
Movie: For home theater.
ViewMatch : For accuracy color performance.
User 1: Memorize user 1 defined settings.
User 2: Memorize user 2 defined settings.
White Board : For white projection screen type.
Black Board : For black projection screen type.
Green Board : For green projection screen type.
on the projector or
Press
MENU
Menu
on the remote control to open the OSD menu.
/
to select any feature in the main menu.
Menu
on the remote control, the screen will return to
on the projector or
/
Menu
on the remote control again. The
.
ViewSonic Pro8450w31
Aspect Ratio
Select how the picture fits on the screen:
Auto : Scales an image proportionally to fit the projector's native resolution in its
White Intensity
Increase the brightness of white areas.
Gamma
Effect the represent of dark scenery. With greater gamma value, dark scenery will look
brighter.
3D Sync
3D Sync Invert
horizontal or vertical width.
4:3 : Scales an image so that it is displayed in the center of the screen with a 4:3
aspect ratio.
16:9 : Scales an image so that it is displayed in the center of the screen with a 16:9
aspect ratio.
16:10: Scale an image so that it is displayed in the center of the screen with a 16:10
aspect ratio.
On: Enable 3D function.
Off: Disable 3D function
(for TI 3D DLP-LINK only)
On: Invert left and right frame contents.
Off: Default frame contents.
Video/Audio
Frequency
Adjust the timing of the projector relative to the computer.
Tracking
Adjust the phase of the projector relative to the computer.
H Position (Horizontal Position)
Adjust the image left or right within the projection area.
V Position (Vertical Position)
Adjust the image up or down within the projection area.
Overscan
Remove noise around the image.
Noise Reduction
Reduce temporal and/or spatial noise in the image.
Video Setting
Allow you to enter the Video Setting menu.
Saturation: Adjust a video image from black and white to fully saturated color.
ViewSonic Pro8450w32
Sharpness: Sharpen or soften the image.
Tint: Shift colors toward red or green.
Audio Setting
Allow you to enter the Audio Setting menu.
Computer 1: Select the audio input for Computer in 1 signal.
When Audio in 1 is turned on, Audio in 2 and Audio in 3 will turn off
automatically.
Computer 2: Select the audio input for Computer in 2 signal.
When Audio in 2 is turned on, Audio in 1 and Audio in 3 will turn off
automatically.
Video Source: Select the audio input for video source.
When Audio in 3 is turned on, Audio in 1 and Audio in 2 will turn off
automatically.
HDMI: Select the audio input for HDMI signal.
When HDMI is turned on, Audio in 1, Audio in 2 and Audio in 3 will turn off
automatically.
Microphone Volume
Adjust the microphone’s volume level.
Speaker Volume
Adjust the projector’s volume level.
Mute
Cut off the sound temporarily.
Setting
Menu Position
Choose the menu location on the display screen.
Projection
Adjust the picture to match the orientation of the projector: upright or upside-down, in front of
or behind the screen. Invert or reverse the image accordingly.
Signal Type
Specify the source to the Computer in 1/Computer in 2 terminal that you wish to project.
Auto: Automatically detect the input signal type from Computer in 1 and Computer
in 2 terminals.
RGB: For VGA signal
YCbCr/YPbPr:For component signal
Power Saving
If the input source is not detected and no operation is performed for a specific period of time,
projector will automatically turn off.
ViewSonic Pro8450w33
Auto Source
Automatically scan through all the input sources.
ECO Mode
Use this function to dim the projector lamp light output which will lower power consumption
and increase lamp life.
This function will be unavailable when the DCR function is on.
Filter Mode
Use this function to activate filter mode after the projector is installed an optional filter cover.
High Altitude
Use this function to allow the fans operates at full speed continuously to achieve proper high
altitude cooling of the projector.
OSD Timeout
Duration of OSD menu display countly starts (at idle state by second).
OSD Transparency
Select to change the transparency level of the OSD background.
Presentation Timer
Remind the presenter to finish the presentation within a certain time frame.
Timer Period: Set a preferred length of time for presentation.
Timer Display: Set whether to display the timer on screen.
Timer Position: Set the position where the timer displays on screen.
Timer Counting Direction: Set the timer counting direction.
Option
Blank Screen
Blank the screen temporarily, and select the screen color when this function is active.
Password
Set or delete the password. When the password function is added, image projection will
require to input the preset password when turning on the projector.
Start up Screen
Allow you to enter the Start up Screen menu.
Start up Screen: Select start up screen when the projector is powered on or
when no signal is input. "User" is the screen that you captured.
Screen Capture: Capture the current projection screen as a startup screen.
Screen Capture Delete: Delete the captured projection screen.
Closed Caption
Enable or disable closed captions by selecting CC1 (closed caption1, the most common
channel), CC2, CC3, CC4, T1, T2 or OFF.
Green Mode
ViewSonic Pro8450w34
Enable this function when power consumption is under 1W.
DC 12V
Enable or disable to trigger external devices such as anelectric screen.
Others
Allow you to enter the Others menu.
Zoom: Zoom in and out the images.
DCR (Dynamic Contrast Ratio): Enable DCR will further enhance contrast ratio
by darkening the black scenes. Disable DCR will resume to normal contrast
performance. DCR will impact lamp life and system noise performance.
Message: Enable or disable the message box at the right bottom of the screen.
Function
Allow user to define a short cut key on the remote control, and the function item is selected
in OSD menu.
Test Pattern
Display embedded test pattern.
Quick Power On
The projector will turn on automatically after the power cord has been connected and
power has been applied.
Quick Cooling
Enable to cool the lamp quickly when the projector is shutting down.
Network
Wired LAN
Allow you to configure the wired LAN settings.
Status: Display the projector ’s status.
DHCP: Abbreviation for Dynamic Host Configuration Protocol. This protocol
automatically assigns IP Address to networked devices.
When the “DHCP” sets to “Yes”, it takes some time to obtain IP address from
DHCP server.
When the "DHCP" sets to "No", that means user will set IP address by
manually.
IP Address: Numerical address to identify networked computers. This function
can only be used when DHCP is set to No.
The IP Address is the number that identifies this projector on the network.
You cannot have two devices with the same IP Address on the same
network.
The IP Address “0.0.0.0” is prohibited.
Subnet Mask: A numeric value to define the number of bits used for a network
address of a divided network (or subnet) in an IP Address. This function can only
ViewSonic Pro8450w35
be used when DHCP is set to No.
The Subnet Mask “0.0.0.0” is prohibited.
Default Gateway: A server (or router) to communicate across networks (subnets)
that are divided by Subnet Mask. This function can only be used when DHCP is
set to No.
DNS: Setup DNS server address when DHCP is disable.
Apply: Save and execute the wired LAN settings.
Wirless LAN
Allow you to configure the wireless LAN settings.
Status: Display the projector ’s status.
SSID: Display the projector’s SSID information.
SSID Display: Select if you want to display the projector’s SSID.
Connection Mode: Methods for connecting to wireless networks with Wi-Fi
enabled devices.
AP: The projector is cabled to the wired network to allow other wireless
clients access to. The projector also supports a network control or web
server.
Infrastructure: A wireless networking bridges (joins) a wireless network to a
wired Ethernet network.
DHCP: Abbreviation for Dynamic Host Configuration Protocol. This protocol
automatically assigns IP Address to networked devices.
When the “DHCP” sets to “Yes”, it takes some time to obtain IP address from
DHCP server.
When the "DHCP" sets to "No", that means user will set IP address by
manually.
IP Address: Numerical address to identify networked computers. This function
can only be used when DHCP is set to No.
The IP Address is the number that identifies this projector on the network.
You cannot have two devices with the same IP Address on the same
network.
The IP Address “0.0.0.0” is prohibited.
Subnet Mask: A numeric value to define the number of bits used for a network
address of a divided network (or subnet) in an IP Address. This function can only
be used when DHCP is set to No.
The Subnet Mask “0.0.0.0” is prohibited.
Apply: Save and execute the wireless LAN settings.
Information
Input Source
Display the current input source.
ViewSonic Pro8450w36
Resolution
Display current input source resolution.
H. Frequency
Display current image horizontal frequency.
V. Frequency
Display current image vertical frequency.
MAC Address
Abbreviation for Media Access Control Address. MAC Address is a unique ID number
assigned to each network adapter.
Filter Hours
Display the filter’s elapsed operating time (in hours).
When Filter Mode is turned on, the Filter Hours also turns on automatically.
Filter Hours Reset
Reset the filter Hour to 0 hours.
Lamp Hours
Display the lamp’s elapsed operating time (in hours).
Lamp Hours Reset
Reset the lamp Hour to 0 hours.
Factory Default
Restore settings to factory default.
Language
Select the language used by the on-screen menu.
ViewSonic Pro8450w37
Controlling the projector through a LAN environment
You can manage and control the projector from one or more remote computers when
they are properly connected to the same local area network.
Wired connection
Internet
IP Router
If you are in a DHCP environment:
1.Take a RJ45 cable and connect one end to the RJ45 LAN input jack of the
projector and the other end to the RJ45 port on your Ethernet or router.
2.Press
3.Highlight
4.Make sure the
5.Press to highlight
6.Press to highlight
7.Please wait for around 15 - 20 seconds, and then re-enter the Wired LAN page.
If you are in a non-DHCP environment:
1.Repeat steps 1-4 above.
2.Press to highlight
3.Contact your ITS administrator for information on the IP Address, Subnet Mask,
MENU/EXIT
/ until the
control.
remote control.
The
IP Address, Subnet Mask, Default Gateway
displayed. Note down the IP address displayed in the
Important
on the projector or
NetWork
Wired LAN
Status
menu is highlighted.
and press
is
Connect
DHCP
and press / to select On.
Apply
and press
Menu
ENTER
on the projector or
.
ENTER
on the remote control and then press
Enter
on the remote
on the projector or
, and
DNS
IP Address
Enter
on the
settings will be
row.
If the Projector IP Address still does not appear, contact your network
administrator.
If the RJ45 cables are not properly connected, the IP Address, Subnet Mask,
Default Gateway, and DNS settings will display 0.0.0.0. Make sure the
cables are properly connected and perform the procedures above again.
If you wish to connect to the projector in its standby mode, be sure you have
selected RJ45 and obtained the IP Address, Subnet Mask, Default Gateway,
and DNS information when the projector is on.
DHCP
and press / to select
Default Gateway, and DNS settings.
Off
.
ViewSonic Pro8450w38
4.Press to select the item you want to modify and press
or
Enter
5.Press / to move the cursor and the enter the value.
6.To save the settings, press
7.or
8.Press to highlight
on the remote control.
ENTER
control. If you do not want to save the settings, press
Menu
on the remote control.
remote control.
Important
Apply
on the projector or
and press
ENTER
on the projector or
ENTER
Enter
on the remote
MENU/EXIT
If the RJ45 cables are not properly connected, the IP Address, Subnet Mask,
Default Gateway, and DNS settings will display 0.0.0.0. Make sure the
cables are properly connected and perform the procedures above again.
If you wish to connect to the projector in its standby mode, be sure you have
selected RJ45 and obtained the IP Address, Subnet Mask, Default Gateway,
and DNS information when the projector is on.
on the projector
on the projector
Enter
on the
ViewSonic Pro8450w39
Wireless connection
ViewSonic
wireless dongle
To connect to the projector wirelessly, you have to plug a ViewSonic wireless dongle
(optional) to the USB Type A connector on the projector, and then only a few OSD
configuration steps are required.
1.Make sure the projector is turned on.
2.Press
3.Highlight
4.Make sure the
5.Make sure the
6. Press to highlight
MENU/EXIT
/ until the
remote control.
Infrastructure
connection utility to search the projector’s SSID and connect to it. Then you can
search the projector with pwPresenter. To use
connect both your computer and projector to the same AP router and make
connections with the IP address.
Important
on the projector or
NetWork
Wireless LAN
Status
SSID
. In AP mode, you need to use your computer’s wireless
menu is highlighted.
and press
is
Connect
information is displayed.
Connection Mode
Menu
on the remote control and then press
ENTER
on the projector or
.
and press / to select AP or
Infrastructure
Enter
on the
mode, you should
If you need more information about AP and Infrastructure modes, please
refer to user documentations for Wireless Routers which are usually
available on 3C stores.
ViewSonic Pro8450w40
Controlling the projector through a web browser
Once you have the correct IP address for the projector and the projector is on or in
standby mode, you can use any computer that is on the same local area network to
control the projector.
Important
If you are using Microsoft Internet Explorer, make sure it is version 7.0 or
higher.
The screenshots in this manual are for reference only, and may differ from
the actual design.
1.Enter the address of the projector in the address bar of your browser and press
Enter.
2.The main page of the ViewSonic webpage control system appears.
7
8
3.To change the language for the web pages, click the down arrow to reveal a drop
down list and select a desired language.
4.To download pwPresenter, click Download. See “Displaying images through
pwPresenter” on page 47 for details.
5.To achieve best performance, download the install mirror display driver.
6.To download USB LAN driver, click Download.
4
5
6
3
ViewSonic Pro8450w41
7.To have access to the Admin page, you need to enter a password. The default
password is “0000”.
System Status: Displays the system information.
General Setup: Allows you to change the password for the Admin page.
Picture Setup/Image Setup: Provides some OSD menu items for adjusting
the projected pictures.
Alert Setup/SMTP Mail Setup: Allows you to setup the mail server and send
system error messages to your ITS administrator.
Network Setup: Provides wired and wireless network settings.
Presenter Setup: Allows you to change Admin and User passwords for web
control.
Reset to Default: Allows you to restore the device to the factory default
settings.
Reboot System: Allows you to reboot the device immediately.
ViewSonic Pro8450w42
8.The Crestron (eControl) page displays the Crestron eControl user interface. The
eControl page provides a variety of virtual keys to control the projector or adjust
the projected pictures.
i
ii
You can press
W/X to reveal
more buttons.
iii
i.These buttons function the same as the ones on the OSD menus or remote
control.
ii.To switch between input signals, click on your desired signal.
iii.To change the language for the Crestron page, click the down arrow to
reveal a drop down list and select a desired language.
Important
The Menu button can also be used to go back to previous OSD menus, exit
and save menu settings.
The source list varies according to the connectors available on the projector.
When you use the projector control panel or remote control to change the
OSD menu settings, it may take a while for the web browser to synchronize
these changes with the projector.
i
i
ViewSonic Pro8450w43
The tools page allows you to manage the projector, configure the LAN control settings
and secure access of remote network operation on this projector.
ivvi
v
vii
x
viii
ix
iv.This section is only used with the Crestron Control System. Please contact
Creston or refer to its user manual for setup information.
v.Click the down arrow to reveal a drop down list and select a default
language.
vi.You can name the projector, keep track of its location and the person in
charge of it.
vii. You can adjust the LAN Control Settings.
viii. Once set, access to the remote network operation on this projector has
been password-protected.
ix.Once set, access to the tools page has been password-protected.
Important
To prevent errors, only input the English alphabet and digits on the tools
page.
After making the adjustments, press the Send button and the data will be
saved for the projector.
x.Press Exit to go back to the remote network operation page.
ViewSonic Pro8450w44
Please pay attention to the limitation of input length (including space and other
punctuation keys) in the list blow:
Category Item
Crestron ControlIP Address15
ProjectorProjector Name10
Network ConfigurationDHCP (Enabled)(N/A)
User PasswordEnabled(N/A)
Admin PasswordEnabled(N/A)
Input Length
IP ID2
Port5
Location9
Assigned To9
IP Address15
Subnet Mask15
Default Gateway15
DNS Server15
New Password20
Confirm2
New Password20
Confirm20
Maximum Number of
Characters
ViewSonic Pro8450w45
The info page displays the information and status of this projector.
Press Exit to go
back to the
remote network
operation page.
After pressing the button “Contact IT Help”, the HELP DESK window will appear in the
upper right corner of the screen. You will be able to deliver messages to RoomView
software administrators/users who connect to the same local area network.
For more information, visit http://www.crestron.com & www.crestron.com/getroomview.
ViewSonic Pro8450w46
Displaying images through pwPresenter
Downloading and installing pwPresenter
The pwPresenter is an application running on the host PC. It helps connect your
computer to an available network projector and transfer the desktop content to the
network projector via local network connection.
1.Enter the main page of Network Control. See steps 1-2 on page 41 for details.
2.Download pwPresenter.
3.When the download is complete, install the software to your computer by clicking
the exe file. Follow the on-screen instructions to complete the installation.
4.Launch pwPresenter.
Using pwPresenter
1
2
3
1.The Search page allows you to search and connect to a projector.
i.To connect to a projector, select Directly then type the projector IP address
and click Connect.
ii.To search for projectors, simply click Search to list all the projectors on the
same local area network. Click the desired projectors in the Search result
list, and click Connect directly. You can also type a desired projector name
and click Search.
iii.You can link to the ViewSonic webpage control system on page 41.
7
6
&
5
4
i
iii
ii
ViewSonic Pro8450w47
2.The Capture screen allows you to start or pause capture screen.
3.You can choose a capture mode from here.
i
ii
iii
i.To display a full screen, click FullScreen.
ii.To display a partial screen, click FixedSize. A square appears on your
screen. You can place it where you want to project.
iii.If you wish to change the square, click Alterable.
ViewSonic Pro8450w48
4.The Basic Setting page allows you to configure pwPresenter.
i
ii
iii
iv
v
i.To change the pwPresenter interface language, click the down arrow to
reveal a drop-down list and select a desired language. Click Apply.
ii.Users can change the size parameters of the frame in FixedSize capture
mode by modifying width and height on this page and click Apply to make
changes take effect.
iii.User can use the mirror driver for presenter capture image, if the system
has installed the mirror driver.
iv.To allow notification messages to appear, click Yes. Click Apply.
v.The Software Information is available on this page.
ViewSonic Pro8450w49
5.The Advanced Setting page allows you to configure pwPresenter.
i
ii
iii
i.To adjust the image quality, click the down arrow to reveal a drop-down list
and select a desired quality level. Click Apply.
ii.To adjust the capture rate, move the slide bar. The network bandwidth may
also affect the performance.
iii.Network port setting for fixed or manual type.
ViewSonic Pro8450w50
6.Network Display Management displays the Device Management and pwPresenter
Management information.
Device Management allows you to change device settings
i
iii
ii
iv
.
v
i.Click to change display port allows you to select display location of screen.
ii.Change password allows you to change password for the user type.
iii.Disconnect allows you to disconnect the projector from network.
iv.Access device via webpage allows you to access ViewSonic webpage con-
trol system.
v.View device status displays device setting information and allows you to
enter conference control mode.
ViewSonic Pro8450w51
pwPresenter Management allows you to select which computer to be connected
and transfer the desktop content to the network projector.
7.Disconnect allows you to disconnect from the projector(s) by clicking the
Disconnect icon.
Important
Be sure to turn off other virtual network control programs before using
pwPresenter.
ViewSonic Pro8450w52
Displaying pictures with a USB storage device
The built-in the ImageViewer application can display packaged images on a USB
storage device (e.g. USB flash drive, and USB disk), a digital camera, or other device.
You can connect a USB storage device to your projector.
1.Take a USB cable and connect the larger end to the
projector, and smaller end to the USB port of the device. If you are using a USB
flash drive, connect it directly to the
2.The projector automatically display the thumbnails. Or your can manually select
USB Reader from the source selection bar.
3.The ImageView main screen is displayed and ready to use. The main screen is
displayed in Thumbnail Display Mode which shows the following four parts:
USB A
socket.
USB A
socket on the
i
ii
iii
iv
i.Current path, USB storage device name and page number
ii.File and folder name display (i18N, multi-language)
iii.Thumbnail images (120 x 120 pixels images)
iv. Operation User Interface
4.Use the four directional buttons or page up/down button to move between pages/
folders. To Press and hold
user interface. Use / to select the desired item and adjust the settings with
/
. To confirm the selection press
in the user interface.
Menu
and then press
Enter
to display the operation
Enter
. The following buttons are supported
Next: Display next page.
Previous: Display previous page.
ViewSonic Pro8450w53
Thumbnail/Slide show/Display: Display thumbnails, start the slide show or
display the selected image.
Name Order/Extend Order/Size Order/Time Order: Select the order setting
by file/folder name, extended file name, image size or time.
EXIF ON/EXIF OFF: Display the Exif information of the image or not.
File Name On/File Name Off: Display the file name or not.
The projector supports the following image formats:
The projector needs proper maintenance. You should keep the lens clean as dust, dirt
or spots will project on the screen and diminish image quality. If any other parts need
replacing, contact your dealer or qualified service personnel. When cleaning any part
of the projector, always switch off and unplug the projector first.
Warn ing
Never open any of the covers on the projector. Dangerous electrical voltages
inside the projector can cause severe injury. Do not attempt to service this
product yourself. Refer all servicing to qualified service personnel.
Cleaning the Lens
Gently wipe the lens with lens cleaning paper. Do not touch the lens with your hands.
Cleaning the Projector Housing
Gently wipe with a soft cloth. If dirt and stains are not easily removed, use a soft cloth
damped with water, or water and neutral detergent, and wipe dry with a soft, dry cloth.
Cleaning the Filter Cover
The filter cover, which is located at the side of the projector, should be cleaned after
every 100 hours of use. If it is not cleaned periodically, it can become clogged with
dust and prevent the projector from being ventilated properly. This can cause over
heating and damage the projector.
To clean the filter cover:
1.Switch the projector off and unplug the AC
power cord from the wall socket.
2.Remove the filter cover as the illustration
shown.
3.Clean the filter cover.
To clean the filter cover, you are
advised to use a small vacuum
cleaner designed for computers and
other office equipment.
If the filter cover is torn, replace it.
4.Replace the filter cover.
5.Attach the filter cover.
6.Plug the power back into the projector.
Turn off the projector and remove the AC power cord from the power outlet
before beginning maintenance work.
Make sure the lens is cool before cleaning.
Do not use detergents or chemicals other than those noted above. Do not use
benzene or thinners.
Do not use chemical sprays.
Use a soft cloth or lens paper only.
ViewSonic Pro8450w55
Replacing the Lamp
As the projector operates over time, the brightness of the projector lamp gradually
decreases and the lamp becomes more susceptible to breakage. We recommend
replacing the lamp if a warning message is displayed. Do not attempt to replace the
lamp yourself. Contact the qualified service personnel for replacement.
The lamp is extremely hot right after turning off the projector. If you touch the
lamp, you may scald your finger. When you replace the lamp, wait for at least
45 minutes for the lamp to cool down.
Do not touch the lamp glass at any time. The lamp may explode due to
improper handling, including the touching of the lamp glass.
Lamp lifetime may differ from lamp to lamp and according to the environment
of use. There is no guarantee of the same lifetime for each lamp. Some lamps
may fail or terminate their lifetime in a shorter period of time than other similar
lamps.
A lamp may explode as a result of vibration, shock or degradation as a result of
hours of use as its lifetime draws to an end. Risk of explosion may differ
according to the environment or conditions in which the projector and lamp are
being used.
Wear protective gloves and eyeglasses when fixing or detaching the lamp.
Faster on-off-cycles will damage the lamp and reduce lamp life. Wait at least
for 5 minutes to turn off the projector after powering on.
Do not operate the lamp in proximity to paper, cloth, or other combustible
material nor cover it with such materials.
Do not operate the lamp in an atmosphere containing an inflammable
substance, such as thinner.
Thoroughly ventilate the area or the room when operating the lamp in an
oxygen atmosphere (in the air). If ozone is inhaled, it could cause headaches,
nausea, dizziness, and other symptoms.
The inorganic mercury is involved in the lamp. If the lamp bursts, the mercury
inside the lamp will be exposed. Leave the area immediately if the lamp
shatters while being operated and ventilate the area for at least 30 minutes in
order to avoid the inhalation of mercury fumes. Otherwise it could be harmful to
user’s health.
ViewSonic Pro8450w56
1.Turn off the projector.
2.If the projector is installed in a ceiling mount, remove it
3.Unplug the power cord.
4.Loosen the screw in the side of the lamp cover and remove the cover.
5.Remove the screws from the lamp module, raise the handle, and lift out the
module.
6.Insert the new lamp module into the projector and tighten the screws.
7.Replace the lamp cover and tighten the screw.
8.Turn on the projector. If the lamp does not turn on after the warm-up period, try
reinstalling the lamp.
9.Reset the lamp hour. Refer to the “Information” menu.
Dispose the used lamp according to local regulations.
Ensure that screws are tightened properly. Screws not tightened fully may
result in injury or accidents.
Since the lamp is made of glass, do not drop the unit and do not scratch the
glass.
Do not reuse the old lamp. This could cause the lamp to explode.
Be sure to turn off the projector and unplug the AC power cord before
replacing the lamp.
Do not use the projector with the lamp cover removed.
ViewSonic Pro8450w57
Specifications
Display systemSingle 0.65" DLP panel
ResolutionWXGA (1280 × 800 pixels)
Zoom1.5X
F/No.2.41 - 2.97
Focal length20.72 - 31mm
Screen size30" - 300"
Lamp280W
Input terminalD-Sub 15-pin x 2, S-Video x 1, Video x 1, Audio signal input (3.5
Output terminalD-Sub 15 pin x 1, Audio signal output (3.5 mm stereo mini jack) x
Control terminalRS-232 x 1, USB B type x 1 (supports firmware upgrade and
Speaker10 watt x 2
Video compatibilityNTSC, NTSC 4.43
Scanning frequency
Horizontal frequency
Vertical frequency
EnvironmentOperating:
Power requirementAC 100-240 V, 50 - 60 Hz, 3.8A
Power consumption380 W
Dimension (W x D x H)334.6 x 264.5 x 109.5 mm
Weight
Note: Design and Specifications are subject to change without prior notice.
mm stereo mini jack) x 2, HDMI x 1, Component RCA jack x 1,
RCA audio jack (L/R) x 1, 3.5 mm Mic input x1, USB A type x1
(supports USB flash drive display and wireless dongle for USB
display), USB mini-B type x1 (supports USB display)
1
remote mouse control), RJ45 x 1, 12-Vdc trigger output x 1
PAL , PA L- N, PAL M
SECAM, HDTV (480i/p, 576p, 720p, 1080i/p), Composite video
31 - 100 KHz
50 - 120 Hz
Temperature: 0°C to 40°C
Humidity: 10%-80%
Storage:
Temperature: -20°C to 60°C
Humidity: 30%-85%
3.63 kg (8 lb)
ViewSonic Pro8450w58
Dimensions
334.6 mm (W) x 264.5 mm (D) x 109.5 mm (H)
264.5
334.6
64.5
Ceiling mount installation
227
174
109.5
Ceiling mount screws:
M4 x 8 (Max. L = 8 mm)
103
84.9
Unit: mm
ViewSonic Pro8450w59
Appendix
LED Indicator Messages
LED TypeColorStatusMeaning
Power LEDBlueSolidStandby mode when green mode is turned on.
Lamp LEDRedOff
Temp LEDRedOff
Power LEDBlueFlashStandby mode when green mode is turned off.
Lamp LEDRedOff
Temp LEDRedOff
Power LEDBlueSolidPowering up
Lamp LEDRedOff
Temp LEDRedOff
Power LEDBlueSolidNormal operation
Lamp LEDRedOff
Temp LEDRedOff
Power LEDBlueFlashPowering down
Lamp LEDRedOff
Temp LEDRedOff
Power LEDBlueSolidThe projector system has some problems with its
Lamp LEDRedSolid
Temp LEDRedFlash
Power LEDBlueSolidThe lamp has reached its end of life and must be
Lamp LEDRedSolid
Temp LEDRedOff
Power LEDBlueSolidTemperature is too high. The lamp will turn off. The
Lamp LEDRedFlash
Temp LEDRedOff
Power LEDBlueOffThe lamp ignition failed. If temperature is too high,
Lamp LEDRedSolid
Temp LEDRedSolid
Power LEDBlueFlashThe cooling process is not complete after the
Lamp LEDRedSolid
Temp LEDRedOff
(The projector needs to cool for 35 seconds after
the projector is turned off.)
fans, so the projector cannot start up.
changed soon. The lamp will continue to operate
until it fails. Change the lamp. If the lamp is off,
then the ballast will become malfunction.
fan motor is cooling the lamp.
the fans will cool the lamp.
peojector is shut down and re-started right away.
ViewSonic Pro8450w60
Compatibility Modes
Computer:
CompatibilityResolutionH-Sync [KHz]V-Sync [Hz]
VGA640 x 48024.650.0
640 x 480 @ 120Hz61.9119.5
720 x 40031.570.0
SVGA800 x 60031.050.0
XGA1024 x 76848.460.0
SXGA1280 x 102464.060.0
WXGA VESA
60Hz
800 x 600 @ 120Hz76.3120.0
1024 x 768 @ 120Hz 97.6120.0
1152 x 86467.575.0
1280 x 96060.060.0
1280 x 96064.760.0
1280 x 102464.060.0
440 x 1050
1
1600 x 120075.060.0
1280 x 80049.759.8
31.559.9
37.972.8
37.575.0
43.385.0
37.985.0
35.256.0
37.960.3
48.172.0
46.975.0
53.785.1
76.3120.0
56.570.1
60.075.0
68.785.0
97.6120.0
85.985.0
80.075.0
75.075.0
80.075.0
64.760.0
ViewSonic Pro8450w61
Video:
CompatibilityResolutionH-Sync [KHz]V-Sync [Hz]
1080p1920 x 108067.560
1080p1920 x 108056.350
1080i1920 x 108033.860
1080i1920 x 108028.150
720p1280 x 7204560
720p1280 x 72037.550
576p720 x 57631.350
576i720 x 57615.650
480p720 x 48031.560
480i720 x 48015.860
ViewSonic Pro8450w62
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for
repairs. If the problem persists, contact your local reseller or service center. Please
refer to "LED Indicator Messages" as well.
Start-up problems
If no lights turn on:
Be sure that the power cord is securely connected to the projector and the other end
is plugged into an outlet with power.
Press the power button again.
Unplug the power cord and wait for a short while, then plug it in and press the power
button again.
Image problems
If the searching source is displayed:
Press SOURCE on the projector or Source on the remote control to select an
active input source.
Be sure the external source is turned on and connected.
For a computer connection, ensure your notebook computer’s external video port is
turned on. Refer to the computer manual.
If the image is out of focus:
Be sure the lens cover is removed.
While displaying the on-screen menu, adjust the focus ring. (The image size should
not change; if it does, you are adjusting the zoom, not the focus.)
Check the projection lens to see if it needs cleaning.
If the image is flickering or unstable for a computer connection:
Press
Auto on the remote control.
Press
MENU
Setting and adjust Frequency or Tracking.
on the projector or
Menu
on the remote control
, go to Video/Audio
Remote control problems
If the remote control does not operate:
Be sure nothing is blocking the remote control receiver on the front of the
projector. Use the remote control within the effective range.
Aim the remote control at the screen or at the front or back of the projector.
Move the remote control so it is more directly in front of or behind the projector and
not as far to the side.
ViewSonic Pro8450w63
RS-232 Command and Configuration
POWER ON / POWER OFF
POWER ONBE,EF,10,05,00,C6,FF,11,11,01,00,01,00
POWER OFFBE,EF,03,06,00,DC,DB,69,00,00,00,00,00
SOURCE SELECT
Computer 1BE,EF,03,19,00,19,29,01,47,02,CC,CC,00
Computer 2BE,EF,03,19,1E,90,72,01,47,02,CC,CC,00
COMPONENTBE,EF,03,19,00,89,E8,01,47,02,CC,CC,00
COMPOSITEBE,EF,03,19,00,78,A8,01,47,02,CC,CC,00
S-VIDEOBE,EF,03,19,00,E8,69,01,47,02,CC,CC,00
HDMIBE,EF,03,19,00,DA,2B,01,47,02,CC,CC,00
USB ReaderBE,EF,02,06,00,D2,A1,38,00,00,00,00,00
USB Display LinkBE,EF,02,06,00,D3,70,39,00,00,00,00,00
Latin America (Chile)www.viewsonic.com/la/T= 1230-020-7975soporte@viewsonic.com
Latin America
(Columbia)
Latin America (Mexico)www.viewsonic.com/la/T= 001-8882328722soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)www.viewsonic.com/la/T= 0800-54565soporte@viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
Email
service@au.viewsonic.com
service.ca@viewsonic.com
service_ie@viewsoniceurope.com
service.us@viewsonic.com
soporte@viewsonic.com
service_gb@viewsoniceurope.com
service.us@viewsonic.com
67ViewSonic Pro8450w
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
Limited Three (3) year General Warranty
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp
from the date of the rst consumer purchase; Europe except Poland: Three (3) years warranty for all parts
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of
the rst consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years
for labor, and ninety (90) days for the original lamp from the date of the rst consumer purchase.
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for
labor, and ninety (90) days for the original lamp from the date of the rst consumer purchase; Europe:
One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for
the original lamp from the date of the rst consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic ofce for the
warranty information.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s
installed lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration, failure, or malfunction resulting from:
a. Accident, abuse, misuse, neglect, re, water, lightning, or other acts of nature, improper
b. Operation outside of product specications.
c. Operation of the product for other than the normal intended use or not under normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power uctuations or failure.
maintenance, unauthorized product modication, or failure to follow instructions supplied
with the product.
68ViewSonic Pro8450w
h. Use of supplies or parts not meeting ViewSonic’s specications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
2.
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not
be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility
of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
com under Support/Warranty Information.
4.3: Projector Warranty PRJ_LW01 Rev. 1h 06-25-07
69ViewSonic Pro8450w
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the rst consumer purchase.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product modication,
unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: ________________________ Model Number: __________________________
Document Number: ____________________ Serial Number: ___________________________
Purchase Date: ________________________ Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of
the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
70ViewSonic Pro8450w
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com