ViewSonic
®
IMPORTANT: Please read this User Guide to obtain important information on install-
ing and using your product in a safe manner, as well as registering your product for
future service. Warranty information contained in this User Guide will describe your
limited coverage from ViewSonic Corporation, which is also found on our web site
at http://www.viewsonic.com in English, or in specic languages using the Regional
selection box in the upper right corner of our website.
“Antes de operar su equipo lea cuidadosamente las instrucciones en este manual”
- User Guide
- Guide de l’utilisateur
- Bedienungsanleitung
- Guía del usuario
- Guida dell’utente
- Guia do usuário
- Användarhandbok
- Käyttöopas
- Руководство пользователя
- 使用手冊 (繁體)
- 使用手冊 (簡體)
- 사용자 안내서
- คู่มือการใช้งาน
- Podręcznik użytkownika
- Kullanιcι kιlavuzu
PJD5112
DLP Projector
Model No. : VS12618
Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.
For Canada
• This Class B digital apparatus complies with Canadian ICES-003.
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark is in compliance with the Waste Electrical and Electronic Equipment Directive
2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment including any spent or
discarded batteries or accumulators as unsorted municipal waste, but use the return and
collection systems available.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of
more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
EN-i
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this unit near water.
6. Clean with a soft, dry cloth.
7.
Do not block any ventilation openings. Install the unit in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade and the third prong are provided
for your safety. If the provided plug does not t into your outlet, consult an electrician
for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs.
Convenience receptacles and the point where they exit from the unit. Be sure that the
power outlet is located near the unit so that it is easily accessible.
11. Only use attachments/accessories specied by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specied by the
manufacturer, or sold with the unit. When a cart is used, use caution when
moving the cart/unit combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the unit
has been damaged in any way, such as: if the power-supply cord or plug is damaged,
if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or
moisture, or if the unit does not operate normally or has been dropped.
EN-ii
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex of the RoHS Directives
as noted below:
Examples of exempted components are:
1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not
specically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic ceramic
parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up
to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
EN-1
Copyright Information
Copyright© ViewSonic® Corporation, 2010. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of
ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and DDC are
trademarks of VESA.
PS/2, VGA and XGA are registered trademarks of International Business Machines Corporation.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this material, or
the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change
product specications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes available,
please register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard DVDROM also provides an opportunity for you to print the registration form, which you may mail or fax to
ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
PJD5112
ViewSonic DLP Projector
VS12618
PJD5112_UG_ENG Rev. 1C 04-19-10
_______________________________
_______________________________
The lamp in this product contains mercury.
Please dispose of in accordance with local, state or federal laws.
EN-2
EN-3
Notes on the AC Power Cord
AC Power Cord must meet the requirement of countries where you use this projector.
Please confirm your AC plug type with the graphics below and ensure that the proper
AC Power Cord is used. If the supplied AC Power Cord does not match your AC outlet,
please contact your sales dealer. This projector is equipped with a grounding type AC
line plug. Please ensure that your outlet fits the plug. Do not defeat the safety purpose
of this grounding type plug. We highly recommend using a video source device also
equipped with a grounding type AC line plug to prevent signal interference due to
voltage fluctuations.
Ground
CONTENTS
Introduction ........................................................................................................5
Projector Features .......................................................................................................5
Package Contents .......................................................................................................6
Projector Overview ......................................................................................................7
Using the Product ........................................................................................ 9
Control Panel ..............................................................................................................9
Connection Ports .......................................................................................................10
Remote Control .........................................................................................................11
Replacing the Battery ................................................................................................12
Remote Control Operation ........................................................................................13
Installation ........................................................................................................14
Connecting the Projector ...........................................................................................14
Powering On/Off the Projector ..................................................................................15
Adjusting the Projector ..............................................................................................16
Menu Operation ............................................................................................18
Maintenance ...................................................................................................24
Cleaning the Lens .....................................................................................................24
Cleaning the Projector Housing ................................................................................24
Replacing the Lamp ..................................................................................................25
Specifications ............................................................................................... 27
Appendix ............................................................................................................28
LED Indicator Messages ...........................................................................................28
Compatibility Modes ..................................................................................................29
Troubleshooting ........................................................................................................31
RS-232 Command and Configuration .......................................................................32
IR Control Code ........................................................................................................34
EN-4
EN-5
Introduction
Projector Features
The projector integrates high-performance optical engine projection and a user - friendly
design to deliver high reliability and ease of use.
The projector offers the following features:
Single chip 1.397cm / 0.55" Texas Instruments DLP
®
technology
SVGA (800 x 600 pixels)
Auto image re-sizing (Auto-Sync.) to 800 x 600 full screen with scaling
compression compatibility for VGA, SVGA, XGA and SXGA
Compatibility with Macintosh
®
computers
Compatibility with NTSC, PAL, SECAM and HDTV
D-Sub 15-pin terminal for analog video connectivity
User-friendly, multi-language on-screen display
Advanced electronic keystone correction
RS-232 connector for serial control
The information in this manual is subject to change without notices.
The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
EN-6
Package Contents
When you unpack the projector, make sure you have all these components:
Optional accessories
Projector with Lens Cap AC Power Cord Remote Control (IR)
ViewSonic CD Wizard Quick Start Guide VGA Cable (D-SUB to D-SUB)
RS232 cable
P/N: J2552-0208-00
RGB to component adapter
P/N: J2552-0212-00
Contact you dealer immediately if any items are missing, appear damaged, or if
the unit does not work
.
Save the original shipping carton and Packing material; they will come-in handy
if you ever to ship your unit. for maximum protection, repack your unit as it was
originally packed at the factory.
EN-7
Projector Overview
Front View
Lens cap
Elevator button
Speaker
Lens cap strap
Focus ring
Projection lens
Zoom ring
Front IR remote control sensor
Control panel
Ventilation holes (intake)
Lamp cover
11 10 9
1 3 54
7
62
8
1
7
2 8
3 9
4 10
5 11
6
EN-8
Rear View
Connection ports
AC power socket
Kensington lock
Rear IR remote control sensor
Ventilation holes (exhaust)
Security bar
Bottom View
Ceiling mount (M46)
Tilt-adjustment feet
1
324 5
6
1
2
23
4
5
6
1
22
This projector can be used with a ceiling mount for support. The ceiling mount is
not included in the package.
Contact your dealer for information to mount the projector on a ceiling.
2
1
70.0mm 90.0mm
143.0mm
EN-9
Using the Product
Control Panel
LED
Button Function
Power (Power LED indicator)
Refer to “LED Indicator Messages”.
TEMP (Temperature LED indicator)
Refer to “LED Indicator Messages”.
LAMP (Lamp LED indicator)
Refer to “LED Indicator Messages”.
/ Keystone
Manually correct distorted images resulting from an angled projection.
Four directional buttons
Use four directional buttons to select items or make adjustments to your selection.
ENTER
Enter to sub-menu and confirm the menu selection.
SOURCE
Manually select an input source.
MENU/EXIT
Display or exit the on-screen display menus.
Power
Turn the projector on or off.
1 3
4
6
754
2
8
9
1
2
3
4
5
6
7
8
9
EN-10
Connection Ports
USB
This connector is for firmware update and mouse function support.
VIDEO
Connect composite video output from video equipment to this jack.
S-VIDEO
Connect S-Video output from video equipment to this jack.
MONITOR OUT
Connect to a computer display, etc.
COMPUTER IN 1
Connect image input signal (analog RGB or component) to this jack.
RS-232
When operating the projector via a computer, connect this to the controlling computer's
RS-232C port.
COMPUTER IN 2
Connect image input signal (analog RGB or component) to this jack
12V OUT
12V DC out
AUDIO IN
Connect an audio output from video equipment to this jack.
AUDIO OUT
Connect to a speaker or other audio input equipment.
1 3 4 5 6 7 82 9 101
1
2
3
4
5
6
7
8
9
10
EN-11
Remote Control
POWER
Turn the projector on or off.
Four directional buttons
Use four directional buttons to
select items or make adjustments
to your selection.
MENU
Display or exit the on-screen display
menus.
Enter
Confirmed selections.
Exit
Exit OSD Menu.
Keystone+ / -
Adjust image distortion caused by
tilting the projector.
Magnify
Zoom in and out the images.
Freeze
Press “Freeze” to pause the screen image.
Press again to cancel the freeze function.
Source
Manually select an input source.
Mute
Cut off the sound temporarily. Press again
to cancel the Mute function.
Auto
Resynchronize the projector to the
input signal from a computer. This
function is available for
computer
mode only.
Blank
Cut off the screen temporarily. Press
again to cancel the Blank Screen
function.
Mouse
Switch between OSD control and
Mouse control (Apply to
Navigation buttons, Enter/Mouse
Left Click, and Exit/Mouse Right
Click buttons).
Volume + / -
Adjust the volume level.
ViewM
Switch in between high brightness
performance or Accuracy color
performance.
1
2
3
4
5
6
7
12
8
13
9
14
10 15
11
EN-12
Replacing the Battery
For the first time use:
Remove the transparent insulation tape by pulling
it before use.
For battery change:
1. Push the catch to the left and remove the battery
holder.
2. Remove the old Lithium coin cell and install new one
(CR2025). Ensure that the side with the mark “+” is up.
3. Push the battery holder back into the remote control
until you feel a click.
Caution
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Make sure the plus and minus terminals are correctly aligned when loading a battery.
Keep the battery out of the reach of children.
Do not recharge the battery or expose the battery to fire or water.
Do not dispose the used battery along with household waste. Dispose
u
batteries according to local regulations.
Danger of explosion may happen if batteries are incorrectly replaced.
Replace only with the same type recommended by the manufacturer.
Battery should not be in or near to fire or water, keep batteries in a dar
k
and dry place.
If suspect battery leakage, wipe out the leakage and then replace a new bat
the leakage adheres to your body or clothes, rinse well with water immedia
t
EN-13
Remote Control Operation
Point the remote control at the infrared remote sensor and press a button.
Operating the projector from
the front
Operating the projector from
the rear
10
15
7m
5m
5m
10
15
7m
5m
5m
The remote control may not operate when there is sunlight or other strong
light such as a fluorescent lamp shining on the remote sensor.
Operate the remote control from a position where the remote sensor is visible.
Do not drop the remote control or jolt it.
Keep the remote control out of locations with excessively high temperature or
humidity.
Do not get water on the remote control or place wet objects on it.
Do not disassemble the remote control.
EN-14
Installation
Connecting the Projector
USB Cable VGA (D-Sub) to HDTV (RCA) Cable
VGA Cable (D-Sub to D-Sub) Composite Video Cable
RS-232 Cable S-Video Cable
Audio Cable
1 5
2 6
3 7
4
2
2
1
4
Desktop type
Laptop type
2
3
5
5
67
4
WPG-350
4
When connecting cable, power cords of both projector and external equipment
should be disconnected from AC outlet.
The figure above is a sample connection. This does not mean that all of these
devices can or must be connected simultaneously.
The cables that come with the projector may differ from the above illustration.
The included cables are based on actual shipment delivery.
EN-15
Powering On/Off the Projector
Powering On the Projector:
1. Remove the projector lens cap.
2. Complete the AC power cord and peripheral signal cable(s) connections.
3. Press button to turn on the projector.
The projector takes a minute or so to warm up.
4. Turn on your source (computer, notebook, DVD, etc.). The projector automatically
detects your source.
If you are connecting multiple sources to the projector simultaneously, press
the SOURCE button on the control panel or the Source button on the remote
control.
Warning
Remove the lens cap first before powering on.
Never look into the lens when the lamp is on. This can damage your eyes.
This focal point concentrates high temperature. Do not place any object near
it to avoid possible fire hazard.
Powering Off the Projector:
1. Press button to turn off the projector lamp. You will see a message
"Power
off? Press Power again"
appear on the screen.
2. Press button again to confirm.
The cooling fans continue to operate for cooling cycle.
When the Lamp LED begins flashing, the projector has entered stand-by mode.
If you want to turn the projector back on, you must wait until the projector has
completed the cooling cycle and has entered stand-by mode. Once in stand-
by mode, simply press button to restart the projector.
3. Disconnect the AC power cord from the electrical outlet and the projector.
4. Do not turn on the projector right after power off.
EN-16
Adjusting the Projector
Adjusting the Projector Height
The projector is equipped with an elevator foot to adjust the image height.
To raise or lower the image:
1. To raise or lower the image, press the elevator button and raise or lower the front
of the projector. Release the button to lock the adjustment.
2. To level the image on the screen, turn the tilt-adjustment foot to fine-tune the
height.
Adjusting the Projector Zoom and Focus
1. Focus the image by rotating the focus ring. A still image is recommended for focusing.
2. Adjust the image by sliding the zoom ring.
Elevator button
Elevator foot
Tilt-adjustment foot
To avoid damaging the projector, make sure that the elevator foot and tiltadjustment foot are fully retracted before placing the projector in its carrying
case.
Focus ring
Zoom ring
EN-17
Adjusting Projection Image Size
Refer to the graphic and table below to determine the screen size and projection distance.
Position the projector in a horizontal position; other positions can cause heat
build-up and damage to the projector.
Keep a space of 30 cm or more between the sides of the projector.
Do not use the projector in a smoky environment. Smoke residue may buildup on critical parts and damage the projector or its performance
.
Consult with your dealer for special installation such as suspending from a
ceiling.
Screen size
Diagonal
4 : 3 Screen
eleTediW
Projection distance Projection distance
m inch m inch
62
79
94
110
125
141
157
189
236
394
- -
1.02m / 40"
1.52m / 60"
2.54m / 100"
3.05m / 120"
5.08m / 200"
Wide: 1.3m / 51.2” Tele: 1.6m / 63.0”
Wide: 2.0m / 78.7” Tele: 2.4m / 94.5”
Wide: 3.3m / 130.0” Tele: 4.0m / 157.4”
Wide: 3.9m / 153.5” Tele: 4.8m / 189.0
Wide: 6.6m / 259.8” Tele: 8.0m / 315.0”
1.02m / 40"
1.27m / 50"
1.52m / 60"
1.78m / 70"
2.03m / 80"
2.29m / 90"
2.54m / 100"
3.05m / 120"
3.81m / 150"
5.08m / 200"
6.35m / 250"
7.62m / 300"
1.30
1.60
1.96
2.29
2.62
3.00
3.28
3.91
4.95
6.60
8.28
9.93
1.57
2.00
2.39
2.79
3.18
3.58
3.99
4.80
5.99
8.00
10.01
51
63
77
90
103
118
129
154
195
260
326
391
315
EN-19
1 Adjustable range and default setting vary depending on signal type.
2 This function is only available when the projector is installed an optional filter cover.
EN-20
How to operate
1. Press
the MENU button
to open the OSD menu.
2. When OSD is displayed, use S / T to select any feature in the main menu.
3.
After selecting the desired main menu item, press X to enter sub-menu for
feature setting
.
4. Use S / T to select the desired item and adjust the settings with W / X.
5. Press
the
MENU
button, the screen will return to the main menu.
6. To exit OSD,
Press the
MENU
button again. The OSD menu will close and the
projector will automatically save the new settings.
Picture (Computer / Video Mode)
Brightness
Brighten or darken the image.
Contrast
Set the difference between light and dark areas.
Color Setting
Adjust the color temperature. At higher temperature the screen looks colder; at lower
temperature, the screen looks warmer. If you select “User”, then you can change the
intensity of each of 3 color (Red, Green, Blue) to customize user color temperature.
User Color
User Color provides six sets (RGBCMY) of colors to be adjusted. When you select
each color, you can independently adjust its range and saturation according to your
preference.
Keystone
Manually correct distorted images resulting from an angled projection.
Aspect Ratio
Select how the picture fits on the screen:
4:3 : The input source will be scaled to fit the projection screen.
16:9 : The input source will be scaled to fit the width of the screen.
Image
There are many factory presets optimized for various types of images.
PC : For computer or notebook.
Movie : For home theater.
sRGB : For PC standard color.
User : Memorize user’s settings.
White Board : For white projection screen type.
Black Board : For black projection screen type.
Green Board: For green projection screen type.
Daylight Mode: For a daylight environment.
White Intensity
Increase the brightness of white areas.
EN-21
Gamma
Effect the represent of dark scenery. With greater gamma value, dark scenery will look brighter.
3D Sync
Off: Disable 3D function
3D-Vision: For NVIDIA 3D Vision application
DLP-LINK: For TI 3D DLP-LINK application
3D Sync Invert
(for TI 3D DLP-LINK only)
On: Invert left and right frame contents.
Off: Default frame contents.
Computer Image (Computer Mode)
Frequency
Adjust the timing of the projector relative to the computer.
Tracking
Adjust the phase of the projector relative to the computer.
H Position (Horizontal Position)
Adjust the image left or right within the projection area.
V Position (Vertical Position)
Adjust the image up or down within the projection area.
Video Image (Video Mode)
Saturation
Adjust a video image from black and white to fully saturated color.
Sharpness
Sharpen or soften the image.
Tint
Shift colors toward red or green.
Sound (Computer / Video Mode)
Volume
Adjust the volume level.
Mute
Cut off the sound temporarily.
Setting (Computer / Video Mode)
Menu Position
Choose the menu location on the display screen.
Projection
Adjust the picture to match the orientation of the projector: upright or upside-down, in
front of or behind the screen. Invert or reverse the image accordingly.
EN-22
Signal Type
Specify the source to the COMPUTER IN 1/COMPUTER IN 2 terminal that you wish to
project.
Auto : Automatically detect the input signal type from COMPUTER IN 1 and
COMPUTER IN 2 terminals.
RGB : For VGA signal
YCbCr/YPbPr:For component signal
Lamp Hours
Display the lamp’s elapsed operating time (in hours).
Lamp Hours Reset
Reset the lamp Hour to 0 hours.
Filter Mode
Use this function to activate filter mode after the projector is installed an optional filter
cover.
Filter Hours
Display the filter’s elapsed operating time (in hours).
When Filter Mode is turned on, the Filter Hours also turns on automatically.
Filter Hours Reset
Reset the filter Hour to 0 hours.
Power Saving
If no operation is performed for a specific period of time, projector will automatically
turn off.
Auto Source
Automatically scan through all the input source.
ECO Mode
Use this function to dim the projector lamp light output which will lower power
consumption and increase lamp life.
This function will be unavailable when the DCR function is on.
High Altitude
Use this function to allow the fans operates at full speed continuously to achieve
proper high altitude cooling of the projector.
OSD Timeout
Duration of OSD menu display countly starts (at idle state by second).
Option (Computer / Video Mode)
Blank Screen
Blank the screen temporarily, and select the screen color when this function is active.
Password
EN-23
Set or change the password. When the password function is added, image projection
will require to input the preset password when turning on the projector.
Screen Capture
Capture the current projection screen as a start-up screen.
Start-up Screen
Select start-up screen when the projector is powered on or when no signal is input.
"User" is the screen that you captured.
Zoom
Zoom in and out the images.
DCR (Dynamic Contrast Ratio)
Enable DCR will further enhance contrast ratio by darkening the black scenes. Disable
DCR will resume to normal contrast performance. DCR will impact lamp life and
system noise performance.
Closed Caption
Enable or Disable closed captions by selecting CC1 (closed caption1, the most
common channel), CC2, CC3, CC4, T1, T2 or OFF.
Brilliant Color™
Produce an expanded on-screen color spectrum that delivers enhanced color
saturation for bright, true-to-life images. Suggesting to turn Off for most video sources
and On for most computer sources.
Green Mode
Enable this function when power consumption is under 1W.
Language (Computer / Video Mode)
Select the language used by the on-screen menu.
Factory Default (Computer / Video Mode)
Restore settings to factory default .
System Info (Computer / Video Mode)
Source
Display the current input source.
Resolution
Display current input source resolution.
H. Frequency
Display current image horizontal frequency.
V. Frequency
Display current image vertical frequency.
EN-24
Maintenance
The projector needs proper maintenance. You should keep the lens clean as dust, dirt
or spots will project on the screen and diminish image quality. If any other parts need
replacing, contact your dealer or qualified service personnel. When cleaning any part
of the projector, always switch off and unplug the projector first.
Warning
Never open any of the covers on the projector. Dangerous electrical voltages
inside the projector can cause severe injury. Do not attempt to service this
product yourself. Refer all servicing to qualified service personnel.
Cleaning the Lens
Gently wipe the lens with lens cleaning paper. Do not touch the lens with your hands.
Cleaning the Projector Housing
Gently wipe with a soft cloth. If dirt and stains are not easily removed, use a soft cloth
damped with water, or water and neutral detergent, and wipe dry with a soft, dry cloth.
Turn off the projector and remove the AC power cord from the power outlet
before beginning maintenance work.
Make sure the lens is cool before cleaning.
Do not use detergents or chemicals other than those noted above. Do not use
benzene or thinners.
Do not use chemical sprays.
Use a soft cloth or lens paper only.
EN-25
Replacing the Lamp
As the projector operates over time, the brightness of the projector lamp gradually
decreases and the lamp becomes more susceptible to breakage. We recommend
replacing the lamp if a warning message is displayed. Do not attempt to replace the
lamp yourself. Contact the qualified service personnel for replacement.
The lamp is extremely hot right after turning off the projector. If you touch the
lamp, you may scald your finger. When you replace the lamp, wait for at least
45 minutes for the lamp to cool down.
Do not touch the lamp glass at any time. The lamp may explode due to
improper handling, including the touching of the lamp glass.
Lamp lifetime may differ from lamp to lamp and according to the environment
of use. There is no guarantee of the same lifetime for each lamp. Some lamps
may fail or terminate their lifetime in a shorter period of time than other similar
lamps.
A lamp may explode as a result of vibration, shock or degradation as a result of
hours of use as its lifetime draws to an end. Risk of explosion may differ
according to the environment or conditions in which the projector and lamp are
being used.
Wear protective gloves and eyeglasses when fixing or detaching the lamp.
Faster on-off-cycles will damage the lamp and reduce lamp life. Wait at least
for 5 minutes to turn off the projector after powering on.
Do not operate the lamp in proximity to paper, cloth, or other combustible
material nor cover it with such materials.
Do not operate the lamp in an atmosphere containing an inflammable
substance, such as thinner.
Thoroughly ventilate the area or the room when operating the lamp in an
oxygen atmosphere (in the air). If ozone is inhaled, it could cause headaches,
nausea, dizziness, and other symptoms.
The inorganic mercury is involved in the lamp. If the lamp bursts, the mercury
inside the lamp will be exposed. Leave the area immediately if the lamp
shatters while being operated and ventilate the area for at least 30 minutes in
order to avoid the inhalation of mercury fumes. Otherwise it could be harmful to
user’s health.
EN-26
1. Turn off the projector.
2. If the projector is installed in a ceiling mount, remove it
3. Unplug the power cord.
4. Loosen the screw in the side of the lamp cover and remove the cover.
5. Remove the screws from the lamp module, raise the handle, and lift out the
module.
6. Insert the new lamp module into the projector and tighten the screws.
7. Replace the lamp cover and tighten the screw.
8. Turn on the projector. If the lamp does not turn on after the warm-up period, try
reinstalling the lamp.
9. Reset the lamp hour. Refer to the “Setting” menu.
Dispose the used lamp according to local regulations.
Ensure that screws are tightened properly. Screws not tightened fully may
result in injury or accidents.
Since the lamp is made of glass, do not drop the unit and do not scratch the
glass.
Do not reuse the old lamp. This could cause the lamp to explode.
Be sure to turn off the projector and unplug the AC power cord before
replacing the lamp.
Do not use the projector with the lamp cover removed.
EN-27
Specifications
Display system Single 1.397cm / 0.55" DLP panel
Resolution SVGA (800 × 600)
Zoom
1.2X
F/No. 2.54 - 2.78
Focal length 18.36 - 22.02mm
Screen size 101.6cm ~ 762cm / 40” – 300”
Lamp 180W
Input terminal D-Sub 15-pin x 2, S-VIDEO x 1, VIDEO x 1, Audio signal input
(3.5 mm stereo mini jack) x 1
Output terminal D-Sub 15 pin x 1, Audio signal output (3.5 mm stereo mini jack) x
1, 12-Vdc trigger output x 1
Control terminal RS-232 x 1, USB x 1
Speaker 2 watt x 1
Video compatibility NTSC, NTSC 4.43
PAL, PAL-N, PAL M
SECAM, HDTV (480p, 576p, 720p, 1080i/p), Composite video
Scanning frequency
Horizontal frequency
Vertical frequency
31 - 80 KHz
50 - 120 Hz
Environment Operating:
Temperature: 0°C to 40°C
Humidity: 30%-85%
Storage:
Temperature: -20°C to 60°C
Humidity: 30%-85%
Power requirement AC 100-240 V, 50 - 60 Hz, 2.5A
Power consumption 240 W
Dimension (W x D x H) 279.5mm x 218mm x 105mm / 11.0" x 8.6" x 4.1"
Weight 2.7 kg (6lb)
Note: Design and Specifications are subject to change without prior notice.
EN-28
Appendix
LED Indicator Messages
LED Type Color Status Meaning
Power LED Blue Solid
The projector is in standby
mode.
Lamp LED Off Off
Temp LED Off Off
Power LED Blue Solid
Powering upLamp LED Off Off
Temp LED Off Off
Power LED Blue Solid
Normal operationLamp LED Off Off
Temp LED Off Off
Power LED Blue Flash
Power-downLamp LED Off Off
Temp LED Off Off
Power LED Blue Solid (Full brightness)
The projector system has some
problems with its fans, so the
projector cannot start up.
Lamp LED Red Solid
Temp LED Red Flash
Power LED Blue Solid (Full brightness)
The lamp is in good condition
and is projecting at maximum
brightness.
Lamp LED Off Off
Temp LED Off Off
Power LED Blue Solid (Full brightness) The lamp has reached its end
of life and must be changed
soon. The lamp will continue to
operate until it fails . Change
the lamp. If the lamp is off, then
the ballast will become
malfunction.
Lamp LED Off Solid
Temp LED Off Solid
Power LED Blue Flash (Full
brightness)
The projector is shutting and
the fan motor is cooling the
lamp for shutdown. Do not
unplug the power cord or turn
the power off before the Lamp
LED changes to flashing. The
fan motor will turn off when the
lamp has cooled.
Lamp LED Red Solid
Temp LED Red Solid
Power LED Blue Solid (Full brightness) Temperature is too high. The
lamp will turn off. The fan motor
is cooling the lamp.
Lamp LED Red Flash
Temp LED Red Off
Power LED Off Off The lamp ignition failed. If
temperature is too high, the
fans will cool the lamp.
Lamp LED Red Solid
Temp LED Red Solid
EN-29
Compatibility Modes
Computer:
Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
VGA 640 x 480 24.6 50.0
31.5 59.9
37.9 72.8
37.5 75.0
43.3 85.0
640 x 480 @ 120Hz 61.9 119.5
720 x 400 31.5 70.0
37.9 85.0
SVGA 800 x 600 31.0 50.0
35.2 56.0
37.9 60.3
48.1 72.0
46.9 75.0
53.7 85.1
76.3 120.0
800 x 600 @ 120Hz 76.3 120.0
XGA 1024 x 768 48.4 60.0
56.5 70.1
60.0 75.0
68.7 85.0
97.6 120.0
1024 x 768 @ 120Hz 97.6 120.0
1152 x 864 67.5 75.0
1280 x 960 60.0 60.0
85.9 85.0
SXGA 1280 x 1024 64.0 60.0
80.0 75.0
1280 x 960 64.7 60.0
75.0 75.0
1280 x 1024 64.0 60.0
80.0 75.0
14460 x 1050 64.7 60.0
1600 x 1200 75.0 60.0
EN-30
Video:
Signal Horizontal Frequency (kHz) Vertical Frequency (Hz)
1080i 33.8 60.0
1080i 28.1 50.0
1080p 67.5 60.0
1080p 56.3 50.0
720p 45.0 60.0
720p 37.5 50.0
576p 31.3 50.0
576i 15.8 50.0
480p 31.5 60.0
480i 15.8 60.0
EN-31
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for
repairs. If the problem persists, contact your local reseller or service center. Please
refer to "LED Indicator Messages" as well.
Start-up problems
If no lights turn on:
Be sure that the power cord is securely connected to the projector and the other end
is plugged into an outlet with power.
Press the power button again.
Unplug the power cord and wait for a short while, then plug it in and press the power
button again.
Image problems
If the searching source is displayed:
Press the
SOURCE
button on the control panel or the
Source
button on the remote
control
one or more times to select another active input source.
Be sure the external source is turned on and connected.
For a computer connection, ensure your notebook computer’s external video port is
turned on. Refer to the computer manual.
If the image is out of focus:
Be sure the lens cover is removed.
While displaying the on-screen menu, adjust the focus ring. (The image size should
not change; if it does, you are adjusting the zoom, not the focus.)
Check the projection lens to see if it needs cleaning.
If the image is flickering or unstable for a computer connection:
Press
the Auto button on the remote control.
Press the MENU button, go to Computer Image and adjust Frequency or
Tracking.
Remote control problems
If the remote control does not operate:
Be sure nothing is blocking the remote control receiver on the front of the
projector. Use the remote control within the effective range.
Aim the remote control at the screen or at the front or back of the projector.
Move the remote control so it is more directly in front of or behind the projector and
not as far to the side.
EN-32
RS-232 Command and Configuration
Baud Rate:19200 Parity Bit:none
Data Bit:8 Stop Bit:1 Assign Port:COM1
Name
Operation
type
CRC
Header Command Response
Power
ON BE, EF, 10, 05, 00, C6, FF, 11, 11, 01, 00, 01, 00 06
OFF BE, EF, 03, 06, 00, DC, DB, 69, 00, 00, 00, 00, 00 06
Source
Computer
(Analog RGB) BE, EF, 03, 19, 00, 19, 29, 01, 47, 02, CC, CC, 00 06
YCbCr BE, EF, 03, 19, 00, 89, E8, 01, 47, 02, CC, CC, 00 06
S-Video BE, EF, 03, 19, 00, E8, 69, 01, 47, 02, CC, CC, 00 06
Composite
Video
BE, EF, 03, 19, 00, 78, A8, 01, 47, 02, CC, CC, 00 06
HDTV (Y-Pb-
Pr)
BE, EF, 03, 19, 00, DA, 2B, 01, 47, 02, CC, CC, 00 06
OSD
Menu BE, EF, 02, 06, 00, E9, D3, 30, 00, 00, 00, 00, 00 06
Up BE, EF, 02, 06, 00, 6D, D2, 34, 00, 00, 00, 00, 00 06
Down BE, EF, 02, 06, 00, 0B, D2, 32, 00, 00, 00, 00, 00 06
Left BE, EF, 02, 06, 00, DA, D3, 33, 00, 00, 00, 00, 00 06
Right BE, EF, 02, 06, 00, 38, D2, 31, 00, 00, 00, 00, 00 06
ECO On BE, EF, 03, 06, 00, EF, DB, 6A, 00, 00, 00, 00, 00 06
Off BE, EF, 03, 06, 00, 3E, DA, 6B, 00, 00, 00, 00, 00 06
Auto
Source
On BE, EF, 03, 06, 00, 89, DB, 6C, 00, 00, 00, 00, 00 06
Off BE, EF, 03, 06, 00, 58, DA, 6D, 00, 00, 00, 00, 00 06
Source BE, EF, 02, 06, 00, 57, D0, 2E, 00, 00, 00, 00, 00 06
Auto-Sync BE, EF, 02, 06, 00, 86, D1, 2F, 00, 00, 00, 00, 00 06
Blank Screen(Video) BE, EF, 02, 06, 00, DF, DF, 66, 00, 00, 00, 00, 00 06
Keystone
Keystone BE, EF, 02, 06, 00, 3D, DE, 64, 00, 00, 00, 00, 00 06
Up BE, EF, 03, 06, 00, 10, DB, 65, 00, 00, 00, 00, 00 06
Down BE, EF, 03, 06, 00, 23, DB, 66, 00, 00, 00, 00, 00 06
Image BE, EF, 03, 06, 00, F2, DA, 67, 00, 00, 00, 00, 00 06
Aspect Ratio BE, EF, 03, 06, 00, 0D, DA, 68, 00, 00, 00, 00, 00 06
Factory Reset BE, EF, 03, 06, 00, 6B, DA, 6E, 00, 00, 00, 00, 00 06
Lamp Hour BE, EF, 03, 06, 00, BA, DB, 6F, 00, 00, 00, 00, 00 Lamp Hour
Firmware Version BE, EF, 03, 06, 00, D5, D9, 70, 00, 00, 00, 00, 00 Version
System Status BE, EF, 03, 06, 00, 04, D8, 71, 00, 00, 00, 00, 00 03:Projector
ON
(Normal
Mode)
EN-33
D-Sub 9 pin
11 CD
2RXD
3TXD
4DTR
5GND
6DSR
7RTS
8CTS
9RI
Wire List
C1 COLOR C2
1Black 1
2Brown 2
3Red 3
4 Orange 4
5 Yellow 5
6Green 6
7Blue 7
8 Purple 8
9White 9
SHELL DW SHELL
EN-34
IR Control Code
Key Format Byte1 Byte2 Byte3 Byte4
Power NEC 83 F4 13 87
Source NEC 83 F4 13 02
Up NEC 83 F4 13 82
Down NEC 83 F4 13 85
Left NEC 83 F4 13 83
Right NEC 83 F4 13 81
MENU NEC 83 F4 13 84
Auto NEC 83 F4 13 64
Mouse NEC 83 F4 13 6B
ViewMatch NEC 83 F4 13 63
Freeze NEC 83 F4 13 80
Enter /
Mouse Left
NEC 83 F4 13 8c
Exit /
Mouse
Right
NEC 83 F4 13 8d
KeyS+ NEC 83 F4 13 86
KeyS- NEC 83 F4 13 8a
Digital
Zoom+
NEC 83 F4 13 68
Digital
Zoom-
NEC 83 F4 13 6a
Volume+ NEC 83 F4 13 88
Volume- NEC 83 F4 13 89
Mute NEC 83 F4 13 8b
Blank NEC 83 F4 13 8f
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region Web Site
T=Telephone
F=Fax
E-mail
Australia/New Zealand www.viewsonic.com.au
AUS=1800 880 818
NZ=0800 008 822
service@au.viewsonic.com
Canada www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
service.ca@viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 11 9999 service@in.viewsonic.com
Ireland (Eire) www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/support/call-desk/ service_ie@viewsoniceurope.com
Korea www.kr.viewsonic.com T= 080 333 2131 service@kr.viewsonic.com
Latin America (Argentina) www.viewsonic.com/la/ T= 0800-4441185 soporte@viewsonic.com
Latin America (Chile) www.viewsonic.com/la/ T=1230-020-7975 soporte@viewsonic.com
Latin America (Columbia) www.viewsonic.com/la/ T= 01800-9-157235 soporte@viewsonic.com
Latin America (Mexico) www.viewsonic.com/la/ T= 001-8882328722 soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= 0800-54565 soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico & Virgin Islands www.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/Malaysia/Thailand www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.com
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United Kingdom www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/support/call-desk/ service_gb@viewsoniceurope.com
United States www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
service.us@viewsonic.com
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
Limited Three (3) year General Warranty
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp
from the date of the rst consumer purchase; Europe except Poland: Three (3) years warranty for all parts
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of
the rst consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years
for labor, and ninety (90) days for the original lamp from the date of the rst consumer purchase.
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average
daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1)
year for labor, and ninety (90) days for the original lamp from the date of the rst consumer purchase;
Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90)
days for the original lamp from the date of the rst consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic ofce for the
warranty information.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s
installed lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration, failure, or malfunction resulting from:
a. Accident, abuse, misuse, neglect, re, water, lightning, or other acts of nature, improper
maintenance, unauthorized product modication, or failure to follow instructions supplied
with the product.
b. Operation outside of product specications.
c. Operation of the product for other than the normal intended use or not under normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power uctuations or failure.
h. Use of supplies or parts not meeting ViewSonic’s specications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not
be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility
of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
com under Support/Warranty Information.
4.3: Projector Warranty PRJ_LW01 Rev. 1h 06-25-07
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include
remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the rst consumer purchase.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product modication,
unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: ________________________ Model Number: __________________________
Document Number: ____________________ Serial Number: ___________________________
Purchase Date: ________________________ Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of
the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty PRJ_LW03 Rev. 1A 06-25-07
Loading...