ViewSonic IFP8650 User Guide

IFP5550/IFP6550
IFP7550/IFP8650
Commercial Touch Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”

Model No. VS17121/VS16954/VS16876/VS16874

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic, we believe that our products have the
potential to make a positive impact in the world, and we are confident that
the ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding

regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)
Contains FCC ID: 2AFG6-RK3399

IC ID: 22166-RK3399

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.

i

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India) This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP ) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III
of the RoHS2 Directives as noted below:

6+

) 0.1% < 0.1%

Proposed Maximum
Concentration

Actual
Concentration

Examples of exempted components are:

1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

ii

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.

Cautions and Warnings

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Always handle the LCD display with care when moving it.

5. Never remove the rear cover. This LCD display contains high-voltage parts.

You may be seriously injured if you touch them.

6. Do not use this equipment near water. Warning: To reduce the risk of fire or
electric shock, do not expose this apparatus to rain or moisture.

7. Avoid exposing the LCD display to direct sunlight or another heat source. Orient
the LCD display away from direct sunlight to reduce glare.

8. Clean with a soft, dry cloth. If further cleaning is required, see the “Care and
Maintenance” section in this guide for further instructions.

9. Do not block any ventilation openings. Install the equipment in accordance with
the manufacturer’s instructions.

10. Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that produce heat.

11. Place the LCD display in a well ventilated area. Do not place anything on the
LCD display that prevents heat dissipation.

12. Do not place heavy objects on the LCD display, video cable, or power cord.

13. If smoke, an abnormal noise, or a strange odor is present, immediately switch

the LCD display off and call your dealer or ViewSonic. It is dangerous to continue
using the LCD display.

14. Do not attempt to circumvent the safety provisions of the polarized or grounding­type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade
and the third prong are provided for your safety. If the plug does not fit into your
outlet, consult an electrician for replacement of the outlet.

15. Protect the power cord from being tread upon or pinched, particularly at the plug,
and the point where if emerges from the equipment. Be sure that the power outlet
is located near the equipment so that it is easily accessible.

(Continued on next page)

iii

16. Only use attachments/accessories specified by the manufacturer.

17. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the equipment. When a cart is used,
use caution when moving the cart/equipment combination to avoid
injury from tipping over.

18. Unplug this equipment when it will be unused for long periods of time.

19. Refer all servicing to qualified service personnel. Service is required when the

unit has been damaged in any way, such as: if the power-supply cord or plug is
damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed
to rain or moisture, or if the unit does not operate normally or has been dropped.

20. The Unit is a Monitor with LED backlight intended for general office used.

iv

Contents

Compliance Information

FCC Compliance Statement ................................................................ i

Industry Canada Statement ................................................................. i

CE Conformity for European Countries ............................................... i

Indian Restriction of Hazardous Substances ......................................ii

Declaration of RoHS2 Compliance ......................................................ii

Cautions and Warnings ......................................................................iii

Copyright Information

For Your Records ............................................................................... 1

1. Getting Started

1.1 Package Contents ........................................................................ 2

1.2 Wall Mount Kit Specifications (VESA) .......................................... 3

2. Smart Whiteboard/LCD Display

Features

2.1 Control Panel Overview ................................................................ 4

2.2 Terminal Interface Overview ........................................................ 5

2.3 Remote Control Overview ............................................................ 6

2.4 Inserting Remote Control Batteries .............................................. 7

2.5 Remote Control Receiver Range ................................................. 8

3. Setting Up Your Display

3.1 Connecting an External Device .................................................... 9

3.2 RS232 Connections ................................................................... 10

3.3 Connecting USB Peripherals ...................................................... 11

3.4 AV IN Connections ..................................................................... 12

3.5 Connecting to a media player ..................................................... 13

3.6 Coaxial Connections .................................................................. 13

3.7 Video Output Connection ........................................................... 14

v

4. ViewBoard Basic Operation

4.1 vLauncher for customized welcome screen .............................. 16

4.2 Tool Bar

4.3 ViewBoard OSD (on screen display) Menu ................................ 24

5. ViewBoard Embedded Application and Setting

5.1 Embedded Digital Whiteboard App ............................................ 49

5.2 ViewBoard Cast .......................................................................... 55

5.3 Air Class ..................................................................................... 59

5.4 Other default apps ...................................................................... 63

6. Trouble Shooting

7. Care and Maintenance

8. Display Modes

8.1 VGA Mode .................................................................................. 75

8.2 HDMI Mode ................................................................................ 76

8.3 DP Mode .................................................................................... 77

9. Specifications

10. RS-232 Protocol

10.1 Introduction ............................................................................... 79

10.2 Description ............................................................................... 79

10.3 Protocol .................................................................................... 81

Warranty Statement

Limited Warranty .............................................................................. 97

Mexico Limited Warranty .................................................................. 99

vi

Copyright Information

Copyright © ViewSonic Corporation, 2018. All rights reserved.
Macbook, Macbook Pro, Mac OS, iOS are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft

Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered

trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.

DPMS, DisplayPort, and DDC are trademarks of VESA.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors

or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.

For Your Records

Product Name:

Model Number:
Document Number:

Serial Number:
Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan: http://recycle.epa.gov.tw/

IFP5550/IFP6550/IFP7550/IFP8650

ViewSonic Commercial Touch Display

VS17121/VS16954/VS16876/VS16874
IFP5550/IFP6550/IFP7550/IFP8650_UG_ENG
Rev. 1E 11-05-18
_______________________________________
_______________________________________

1

1. Getting Started

IFP50 series

Commercial Touch Display

Quick Start Guide

Package Contents

2

inch VESA Spec. (A x B) Standard Screw (C x D) Quantity
IFP6550 - 65” 600 x 400 mm M8 x 25 mm 4
IFP7550 - 75” 800 x 400 mm M8 x 25 mm 4
IFP8650 - 86" 800 x 600 mm M8 x 25 mm 4

● VGA cable

● Power cable x 4

● Remote control

● AAA battery x 2

● USB cable

● Audio cable

● AV cable

● Stylus pen x 3

● User manual CD wizard

● Quick start guide

● RS232 adapter

● Clamp x 5

● Plate

● Screw x 3

PN-WMK-047

3

Control Panel Overview

Wall Mount Kit Specifications (VESA)

Congratulations on your purchase of a ViewBoard

Important! Save the original box and all packing material for future shipping needs.

Note: The word “Windows” in this user guide refers to Microsoft Windows operating

system.

1.1 Package Contents

• VGA cable

• Power cable x 4

• Remote control

• AAA battery x 2

• USB cable

• Audio cable

• AV cable

• Stylus pen x 3

• User manual CD wizard

• Quick start guide

• RS232 adapter

• Clamp x 5

• Plate

• Screw x 3

User Guide and
Installation Software

CDE5561T/CDE6561T/CDE7061T/IFP7561T/
CDE8452T/SWB5561B/SWB6561B/
SWB7061B/SWB8452B

Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for incidental or consequential damages resulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this CD-ROM may
change without notice, No part of this CD-ROM may be copied, reproduced, or
transmitted by any means, for any purpose without prior written permission of
ViewSonic Corporation.

07/13/16 • CDE61T_UG • Made in China

PC System Requirements

Intel® Pentium® processor or
greater running on
Windows® Platform,
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.

Mac® System Requirements

Mac OS version 10.x;
4x CD-ROM drive; 64MB or
more of available RAM;
800x600 color display.

2

1.2 Wall Mount Kit Specications (VESA)

Please follow the instructions in the wall mount installation guide to install your
wall mount or mobile mount bracket. If attaching to other building materials, please
contact your nearest dealer.

A

B

inch VESA Spec. (A x B) Standard Screw (C x D) Quantity
IFP5550 - 55” 400 x 400mm M8 x 25 mm 4
IFP6550 - 65” 600 x 400 mm M8 x 25 mm 4
IFP7550 - 75” 800 x 400 mm M8 x 25 mm 4
IFP8650 - 86” 800 x 400 mm M8 x 25 mm 4

• ViewSonic provides the standard dimensions for wall mount kits as shown in the
table above.

• To find the perfect mount, please browse www.viewsonic.com or call our service
team.

• When purchasing our wall mount kit, a detailed install manual and all parts
necessary for assembly are provided.

• Do not use the screws that longer than the standard dimension, as they may
cause damage to the inside of the LCD display set.

3

2. Smart Whiteboard/LCD Display
Features

This section introduces you to the features of ViewBoard hardware platform.

Note: The features or applications described in this User’s manual may vary
depending on the device model purchased.

2.1 Control Panel Overview

Item Description

Press the key to turn on the device
Press the key to turn on/off the screen
Press and hold the key to turn off the device

Back to Embedded Player main interface
Return to Embedded Player previous level
Call up function menu
Decrease volume
Increase volume
USB port for Embedded Player and internal PC
Receives signals from the remote control

4

2.2 Terminal Interface Overview

Item Description

Extend content out to another display devices
USB port for Embedded Player
High-definition multimedia interface signal input, connect to PC with HDMI

output, set-top box, or other video device
HDMI 1 supports up to 3840x2160@60Hz
HDMI 2 and 3 support up to 3840x2160@30Hz

Touch signal output to the external PC
Touch 1 for HDMI IN 1 and 2
Touch 2 for HDMI IN 3, DP IN and VGA IN

Connected to devices with DisplayPort output function
DP supports up to 3840x2160@30Hz

14

External computer audio input
External computer image input
Composite video and audio input
Coaxial output
Serial interface, used for mutual transfer of data between devices
Audio output to the external speaker
Standard RJ45 (10/100MHz) Internet connection interface(This network

port is used for Embedded Player and Slot in PC)
Power On / Off switch
AC power input

5

2.3 Remote Control Overview

Press to turn the display
ON/OFF

Mute / Unmute

Display information of the
current input source

Blank screen

Freeze screen

Numeric input button

Press to switch between
PC applications

Numeric input button

Close current PC window

Source selection button

Press to display Menu

Screen capture

PC ‘Tab’ button

Switch to slot in PC desktop

PC ‘Backspace’ button

START

PC ‘Windows’ button

PC ‘Menu’ button

Press to scroll up

Press to scroll left

Press to scroll right

Press to scroll down

Enter button. Press it to
select options.

Writing software startup

Shortcut button to exit
dialog boxes

Back

PC ‘Space’ button

CH+ : PC previous page
CH- : PC next page

Increase / Decrease volume

F1:

Windows F1 Function

F2:

Windows F2 Function

F3:

Windows F3 Function

F4:

Windows F4 Function

F5:

Windows F5 Function

F6:

Windows F6 Function

F7:

Windows F7 Function

F8:

Windows F8 Function

F9:

Windows F9 Function

F10:

Windows F10 Function

F11:

Windows F11 Function

F12:

Windows F12 Function

ASPECT:

Back to Embedded Player main interface

6

2.4 Inserting Remote Control Batteries

To insert the provided batteries into the remote control follow these instructions. We
recommend that you don’t mix battery types.

1. Remove the cover on the rear of the remote control.

2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the

“+” on the battery post.

3. Replace the cover by aligning it with the slot on the remote control and snapping

the latch shut.

Warning: There is a risk of explosion if batteries are replaced with the incorrect type.

Note: Always dispose of old batteries in an environmentally friendly way. Contact

your local government for more information on how to dispose batteries safely.

7

2.5 Remote Control Receiver Range

The working range of the remote control receiver is shown here. It has an effective
range of 8 meters. Make sure there is nothing obstructing the remote control’s signal
to the receiver.

8

3. Setting Up Your Display

Warning: For the safety of you and your unit, please do not connect to a power

supply before the external device is prepared.

3.1 Connecting an External Device

1. To display video via VGA cable.

• Connect a VGA cable (15-pin) from your external device to the VGA IN port
on the display.

• Connect an audio cable from the AUDIO OUT port on your external device to
the AUDIO IN port on the display.

• Connect a USB cable to the external device from the TOUCH OUT port of the
display.

HDMI cable

Chromebox

2. To display video via HDMI cable.

• Connect a HDMI cable from your external device to the HDMI IN port on the
display.

• Connect a USB cable to the external device from the TOUCH OUT port of the
display.

USB cable

9

3.2 RS232 Connections

RS232

Serial Port Cable

Computer

When you use a RS232 serial port cable to connect your display to an external
computer, certain functions can be controlled remotely by the PC, including power
on/off, volume adjustment and more.
ViewSonic offer a complimentary software, vConroller, that integrated the common
control comments that user could perform from remote PC to control the ViewSonic
commercial displays. Please find more introduction about control commends via
series port in Chapter 10.

10

3.3 Connecting USB Peripherals

8

Connecting USB Peripherals

More OSD settings

11

1. USB Peripherals: Plug the USB device cable into the USB IN port.

2. Networking and modem cables: Plug the router cable into the LAN IN port.

3. Microphone: Plug the microphone cable into the MIC port.

Audio Setting Screen Setting Display Setting

Just like a regular PC, it is easy to connect various USB devices and other
peripherals with your smart whiteboard.

1. USB Peripherals: Plug the USB device cable into the USB IN port.

2. Networking and modem cables: Plug the router cable into the LAN IN port.

3. Microphone: Plug the microphone cable into the MIC port.

Router and other
network signal
output

USB cable

Audio cable

Network cable

USB equipment

Network cable

Internet

11

3.4 AV IN Connections

DVD

Set-top

Satellite TV receiver

Video

Video

Camera

Video recorder

Video game

1. Connect a 3-color AV cable from the AV IN ports on your display to the AV OUT
ports of a peripheral device (AV cable: Yellow is Video, Red is Audio-R, White is
Audio-L).

2. Plug in the power cord, and turn on the rear-panel power supply switch.

3. Press the button on the right-hand side of the display to turn the screen on.

4. Press the INPUT button to switch to the “AV” source.

12

3.5 Connecting to a media player

Connecting USB Peripherals

HDMI Connections

More OSD settings

11

12

vPen

1. USB Peripherals: Plug the USB device cable into the USB IN port.

2. Networking and modem cables: Plug the router cable into the LAN IN port.

3. Microphone: Plug the microphone cable into the MIC port.

1. In any input source, you can call up the annotation menu by placing two fingers

on the screen (about 20-50mm spacing) and holding there for two seconds.

Audio Setting Screen Setting Display Setting

HDMI cable

1. Connect the HDMI cable to the HDMI ports on your display and peripheral
device.

2. Plug in the power cord, and turn on the rear-panel power supply switch.

3. Press the button on the right-hand side of the display to turn the screen on.

4. Press the INPUT button to switch to the HDMI source.

Note: HDMI 1 supports up to 3840x2160@60Hz

HDMI 2/3 supports up to 3840x2160@30Hz

3.6 Coaxial Connections

Coaxial cable

DVD player

Power amplier/stereo equipment

1. Connect a coaxial cable from DIGITAL OUT to your sound system’s coaxial
connector.

2. Plug in the power cord, and turn on the rear-panel power supply switch.

3. Press the button on the right-hand side of the display to turn the screen on.

13

3.7 Video Output Connection

Projector

Audio cable

HDMI cable

1. Use HDMI cable to connect display devices with HDMI in, and use audio cable to

connect sound input.

2. Plug in the power cord, and turn on the rear-panel power supply switch.

3. Press the POEWR button on the right-hand side of the display to turn the screen

on.

Note: The HDMI OUT can output any source signal, and the maximal resolution is
1080P@60Hz.

14

4. ViewBoard Basic Operation

Power on ViewBoard

The AC Power input and switch button located on the
botoom of the unit.

Press

to turn on ViewBoard

15

4.1 vLauncher for customized welcome screen

Customizable - choose your “top4“ default app

Editable - change your default message

Switchchable - change your launcher theme
image

Item Description

vBoard

ViewBoard
Cast

Chromium

APPs Click to enter Embedded Player application management page

Network Click to enter Ethernet settings

Click to vBoard software
The icon can be replaced or removed

Click to ViewBoard Cast software
The icon can be replaced or removed

Click to enter internet page
The icon can be replaced or removed

Viewboard will offer two background images design: One with corporate oriented
theme and the other with education oriented theme for user to choose from.

Initial setting for Education mode or Corporate mode

ViewBoard will run setup wizard when user first time to power on it.

Step 1: Select your language.

16

Step 2: To verify LAN connected.

Step 3: Select the appropriate time zone to set the date and time.

Step 4: Select the preferred vBoard or vLauncher mode.

17

How to customize the default app:

Step 1:
click the “app“ icon to go to the
app listing page

Step 2:
long press the preferred app icon
e.g. WPS and drag to launcher
page

4.2 Tool Bar

Step 3:
the chosen app e.g. WPS will be
appeared in the launcher as the
short-cut to launch the program

Tool bar trigger icons are in the edge of the ViewBoard
laucher

Click the tool bar icons to pop up the full tools that could facilitate the
interactive usage of ViewBoard. Users could shift the tool bar icon

to the higher or lower position based on di󰀨erent usage scenarios.

Default setiings of the tool bar will be available in all input channel
sources; user could go to advanced setting page to change to tool bar
options for below options: (1) available in all channel, (2) available in
all channel but Pc, (3) disable tool bar

Return icon

Home menu

Display all apps in use

Digital whiteboard

Overlay digital pens

Frozen screen

More tools

Item Description

Return

Home Click to return to home interface of Embedded Player.

Display all

vBoard Click to enter vBoard software

Click to return to previous operation interface. (Only for Embedded
Player source)

Click the “display all” icon to display all the embedded app that being
used on this Viewboard

18

Pen

Click the pen tool icon and pop up the “Pen, Clear, and Save option”
tool bar

1

Digital pen

With four colors options in red, black, blue, and green (rotate in
sequence), that can annotate overlay any input source.
Note: default setting of digital pen supports up to 10-point writing

2

Digital highlighter pen

With the transparency setting and four color options of yellow,
orange, blue, and green (rotate in sequence). Default setting is
10-point marking

3

Brush

Click the “brush icon” to clean all the digital inking on the screen

4

Save as

Click to save the on-screen image into internal storage

5

Cloud drive

Click to save the image into cloud drive. The initial cloud drive
setting is required.

6

Writing mode

Transparent mode: Screen won’t be froze, the screen resolution
won’t be reduce to 1080P.
Opaque mode: Screen will be froze, the screen resolution will be
reduce to 1080P.

7

Picture save

Speed priority: Save the on-screen image to 1920x1080, the save
speed is fast.
Quality priority: Save the on-screen image to 3840x2160, it will
spend around 10 seconds for saving.
Note: In opaque(non-transparent) mode, user can’t select picture
save setting.

8

Close

Click to close the digital pen icon

19

Frozen screen

Click the “Frozen screen” icon to convert the current display content
into a stilled image and then able to zoom in or zoom out for different
discuss usage
Note: IFP will spend 6 seconds to reduce the screen resolution to
1080P.

1

Zoom in

Click to enlarge the “frozen” screen capture image
Note: the screen resolution will be reduced after zoom-in effect

2

Zoom out

Click to shrink the “frozen” screen capture image

3

Back to full screen

Click to reset the room in/ room out effects to the original full
screen

4

Close

Click to close the digital pen icon

20

More Tools

Click the “More tools” icon to pop up the more apps within ViewBoard
tool bar. There are 5 tools; touch swipe to show 2nd page of the tool
options.

1

Spotlight

Click to spotlight to highlight the focus content zone. Click the
setting icon to adjust the spotlight size and alpha blending effect.

2

Count down

Click to open the count-down timer, with optional alarm setting.
Touch swipe to adjust the value then click the start icon

User can pause, resume and reset the count-down timer.

Count-down timer will reduce size then move to lower center side

automatically when user touch other area. User just need to click
Count-down timer again, it will return to normal size and original
location.

21

More Tools

3

Stop Watch

Click to open “stop watch” function then click the start icon.

User can pause, continue, reset stop watch and note the figure.

Stop Watch will reduce size then move to lower center side

automatically when user touch other area. User just need to click
Stop Watch again, it will return to normal size and original location.

4

Air Class

Interactive teaching tool for classroom usage. See more
introduction in the chapter 5.3

5

Folder

A short cut to access the folder function and retrieve document.
See more introduction in the chapter 5.4

22

4.2.1 vPen

Besides tool bar as the short cut to access for the embedded app; ViewBoard also
have another annotation tool – vPen.

In any input source, to place two fingers on the screen (about 20~50mm spacing)
and stay more than two seconds to call up annotation menu. In this mode, user can
only use touch pen to operate.

Annotation Menu Floating Pen Menu Short cut Menu

Item Description

Annotation menu Pop up sub-menu.

Return Click to return to previous operation interface.

Main Click to return to main interface of Embd Player.

Pen

Screen
capture

Save as

Eraser

Short cut

vBoard

ViewBoard
Cast

Pop up Pen menu.
Click to make annotation in the picture, click again to change color.

Click and drag a rectangle on screen. It can arbitrarily adjust position
and shape of the rectangular.
Storage location: /Storage/vBoard

Click to save the current image to internal storage, Google Drive or
OneDrive.
Internal storage location: /Storage/vBoard

Click to erase handwriting as required.

Pop up short cut menu.

Click to enter vBoard software.

Click to enter ViewBoard Cast software.

App

Close

Click to App interface of Embedded Player.

Click to close annotation menu.

23

4.3 ViewBoard OSD (on screen display) Menu

ViewBoard has two options to open up the OSD menu setting:

Option 1: gesture from edge of bottom screen Option 2: click the setting button on the function

keypad

4.3.1 Basic setting

To select an input source:

1. Press INPUT button on remote control to display the general setting menu, then

press DOWN to enter the input source menu..

2. Press DOWN / UP / LEFT/ RIGHT to select the input source you want.

3. Press Enter button on remote control or click with touch pen to select the input

source.

24

4. Press BACK key on remote control or click blank area outside menu with touch

pen to quit the on-screen menu.

To adjust the backlight and enable/disable Flicker Free:

1. Press INPUT button on remote control to display the general setting menu.

2. Drag icon directly with touch pen to adjust the backlight value.

3. Click Flicker Free icon to enable/disable the function.

4. Press EXIT key on remote control or click blank area outside menu with touch

pen to quit the on-screen menu.

To adjust the volume:

1. Press INPUT button on remote control to display the general setting menu.

2. Drag icon directly with touch pen to adjust the value.

3. Press < Mute > button on remote control to enable or disable mute function.

4. Press EXIT key on remote control or click blank area outside menu with touch

pen to quit the on-screen menu.

25

4.3.2 More OSD settings

Press MENU button (in any source but not Embedded Player source) on remote
control to display general settings menu.

Audio Setting

1. Turn the volume, bass, treble and balance icons directly with touch pen to adjust

value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press VOL+/VOL­to adjust value.

2. Click the Standard, Standard, Meeting, Class, Custom icons directly to change

the audio efficacy.

3. Click the Mute icon directly to enable/disable mute function.

26

Screen Setting

1. Image Sticking Protection

To reduce the possibility of screen burn, this unit is equipped with image sticking

protection technology.
If the screen displays a still image for a certain period of time you define, the
product activates the screen saver to prevent the formation of burnt in ghost im­ages on the screen.
Image sticking protection moves the picture slightly on the screen.
The image sticking protection Time setting allows you to programmer the time
between movements of the picture in minutes.
Minimize image retention by finely moving pixels horizontally and vertically.

2. Click the 4:3 and 16:9 icons directly to change the ratio.

27

Display Setting

1. Turn the Brightness, Contrast, Hue and Sharpness icons directly with touch pen

to adjust value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press
VOL+/VOL- to adjust value.

2. Click the Standard, Bright, Soft and Customer icons to change the display

efficacy.

3. Click the Standard, Cold and Warm icons to change the color temperature.

4. Drag icon directly with touch pen to adjust the blue light value.

Adjust Setting

1. Drag icon directly with touch pen to adjust the value.

2. Click the Auto icon directly to do the auto adjustment.

28

4.3.3 Advanced setting

When Viboard in Embd Player source, click advanced setting button in the OSD menu
to enter the advanced setting toward the ViewBoard embedded player.

• Wireless & network: Check the current network connection status and the network

parameters of the device.

Note: WiFi, WiFi hot spot and BT settings will appear when LB-WIFI-001(optional)

has installed.
Ethernet will disable automatically when WiFi is enable.
WiFi will disable automatically when Ethernet is enable.
WiFi will disable when Wireless hotspot is enable.
The device cannot connect to Internet when it connects to Wireless hotspot.

Wi-fi

Click On/Off icon to on/off WiFi function.

29

Click more settings to add network, save networks, refresh or entry advanced
setting.

Select a SSID then click connect, user can key in password if needed.

In advanced options, user can set proxy and IP settings.

Ethernet

Click On/Off icon to on/off Ethernet function.

30

Click more settings to entry advanced setting.

Click static IP setting to set related settings if needed.

Click Proxy setting to change related settings if needed.

31

Wireless hotspot

Click Portable Wi-Fi hotspot icon to on/off Wi-Fi hotspot function.

Click Set up Wi-Fi hotspot to set network name and security then click save.

BT

Click On/Off icon to on/off BT function.

Click more settings to refresh, rename this device and show received files.

32

Click a device to pair and connect.

More

Click VPN icon and more icon to always on VPN if needed.

Click + to edit VPN profile.

Click to key in name.

33

Click to select type.

Click to enable/disable PPP encryption.

Click to show advanced options.

• Share: SAMBA provides file sharing services in a LAN. When enable the

SAMBA service, user can explore the IFP file system with a PC or mobile
equipment.

34

Click to enable SAMBA service then set password if needed.

Connect the IFP and client equipment to the same network. Make sure they are
reachable with each other.

Login the IFP with the client equipment, Windows PC for example. Input the IFP IP
address.

Key in the user name and password then click OK.

35

After login success, IFP files will be shown.

• Device: Adjust default home page, wallpaper, HDMI out encryption, Burn-in

Protection Interval.

Home

User can set to different home app.

Note: vBoard and vLauncher can’t be removed.

Display

User can set wallpaper, HDMI out encryption and burn-in protection interval.

36

Wallpaper: User can click default image to change the wallpaper directly.

User also can click my photo icon to select the file that user wanted.

37

HDMI Out Encryption setting: User can set ON for HDMI signal out or set OFF for
DVI signal out.

Burn-in Protection Interval: The Burn-in Protection Interval setting allows you to
programme the time between movements of the picture in minutes.
Note: The burn-in protection function that in OSD screen setting must enable first.

Storage: Click to check the storage status.

38

Click right upper icon to open USB computer connection settings.
Media device (MTP): Let user transfers media files on Windows, or using player file

transfer on Mac.
Camera (PTP): Let user transfers photos using camera software, and transfer any

files on computers that don’t support MTP

Apps
User can see the apps information and to force stop, uninstall, move to USB storage,

clear data, clear cache and clear defaults.
Note: Build in apps can’t be uninstalled.

Not all apps support move to USB storage feature.
Not all apps support clear defaults.

Click right upper icon to sort apps by size, by name and reset app preferences.

39

• Personal: The group include security, language & input, startup and shutdown,

password, input setting and other settings.

Security
Trusted credentials: Click to show all CA credentials that IFP has install.

Install from storage: Click to install needed credentials from internal storage or

USB drive.

40

Clear credentials: Click to clear installed credentials.
Note: The preloaded credentials can’t be clear.

Unknown sources: Click to enable unknown source function.
Note: User needs to enable unknown source function before install apps.

No guarantee all APK compatible.

Language & inputs: Adjust language and input method of Embedded Player.
Language: Click to select language.

41

Current Keyboard: Click to enable/disable visual keyboard or change default input
method.

Existing keyboard: Click to entry advanced settings.

• Startup and shutdown: Set the Startup channel, Standby Mode, Black screen

after startup and On/Off timer.

42

Startup channel: Click to change startup channel method.

Built-in PC startup option: Click to change built-in PC startup method.

Standby mode: Click to change standby mode.

Hibernate: To press power button or set power off to turn off IFP, IFP will turn off

all systems.
Sleep: To press power button or set power off to turn off IFP, IFP will turn off

backlight and system still running. If user wants to use LAN RS232 and HDMI
CEC function, the mode can support power on function.

How to enable sleep mode:

1. User needs to provide IFP S/N to ViewSonic. The S/N label is located near
I/O side.

2. ViewSonic will provide the KEY (FakePowerOff) file to user.

3. After getting the KEY file, copy the file to USB drive root.

4. Insert the USB drive to the USB port of IFP. (The KEY file MUST match
the IFP S/N).

5. Select Sleep.

Note: User does not need to restart the system.

If user sets the Standby Mode to Hibernate then set to Sleep again, user
needs to do step 3 to 5 again.
The KEY file must be paired with the specific S/N which is provided by
user as request.

Reminder: When Sleep mode is enabled, the system is still running on standby.

For energy-saving and product reliability assurance, please only
enable Sleep mode when it is necessary to do so.

43

Black screen after startup: When the function is enable, IFP will turn off backlight
automatically after boot time schedule.

Close power off reminder: When the function is enable, IFP will turn off directory
without any reminder after off time schedule.

Touch swipe to adjust the value and select day then click

On/off timer:
Click + to add a schedule.

to save.

Touch swipe to adjust the value and select day then click ✓ to save.

• Password: Click to set the screen lock password then click OK to save.

44

• Input setting: To enable/disable and edit input alias. To enable/disable Wake

On Active Source, Channel auto switch, Auto search and set No signal power off
timer.

Input alias switch: Click to enable then user can edit input alias.

Wake on active source: When the function enable, IFP will detect HDMI and

VGA signal in standby mode. If HDMI or VGA has signal output, IFP will power
on automatically.

Note: Only HDMI and VGA ports support the function.
Auto search: When the function enable and existing source has no signal, IFP

will search input source automatically one time.
Channel auto switch: When the function enable and IFP detect new signal

input, IFP will switch input source automatically.
No signal power off: Click to adjust no signal power off timer.

45

• Other settings: To set vPen, Side Tool Bar channel setting, and vBoard Lite

writing setting.

vPen channel setting: Click to set vPen available channel.
Side toolbar channel setting: Click to set side toolbar available channel.
vBoard Lite writing: Click to change the vBoard Lite touch function for single or

multi finger.

• Date & time: Set the system time and format.
Automatic date & time: When the function enable, IFP will synchronize date

and time with Internet.

Note: The Ethernet or WiFi connection needed.

Set date: Touch swipe to adjust the value then click OK to save.

46

Set time: Touch swipe to adjust the value then click OK to save.

Select time zone: Click to select different time zone.

Select time format: Click to select different time format.

Choose date format: Click to choose different date format.

47

• Device information: Display Embedded Player information, system updates and

display ID setting.

System update: Click to upgrade firmware via OTA.

Legal information: Click to check the open source licenses

Display ID: Click to change display ID then click OK to save.
Note: The display ID is for RS232 uses.

The display ID range is 01~98.

48

5. ViewBoard Embedded Application
and Setting

5.1 Embedded Digital Whiteboard App

Within ViewBoard, Viewsonic offers two version of the embedded digital whiteboard
app for users to choose and annotate.

5.1.1 vBoard

vBoard user interface:

• Click to open up the setting window.

(1) Brightness adjustment

(2) Background color adjustment

49

(3) Volume adjustment

(4) More setting option: Quick link to the embedded player setting, vBoard
supports 10-point writing by default user could go the setting mode and switch
back to single point writing.

(5) Information “about” this vBoard.

• Pen: click

Select pen thickness and type

Change pen color

to open more pen option.

Tool to draw line and different shapes

50

• Open Document: click

Click to view document directory

Select document in vBoard format

to open document and content files

Import video into vBoard

Import audio into vBoard

Import image file into vBoard

51

• Page: click

Click to add one more page

Click to delete one page

to conduct page management

Click the page to move to

5.1.2 vBoard Lite

vBoard Lite user interface:

Menu function setting

52

New Click to create new file

Open Click to open *.enb format file

Import Click to import *.jpg format file

Save

Export Click to export c urrent content

Cloudy
Storage

Back­ground

Auto
bright­ness

Click to save current content to *.enb
format

Click to upload the current image to cloud
storage.

Click to change background

Click to enable/disable auto brightness

Watercolor – another annotation tool option within vBoard lite

53

Watercolor

Item Description

Pen

Thickness Click to change thickness

Palette

Dipper Click dipper to dip up color for pen

Color disc Click to change pen color

Click to select different type
Note: In pen mode, it supports up to 10 points for writing

Select color then press and rotate the circle on palette to ad­just color

54

5.2 ViewBoard Cast

ViewBoard Cast is the built-in wireless screen sharing receiver app within ViewBoard
that allow users to cast in their presentation content, including mirroring screen con­tent, images, videos, and audios. Before use ViewBoard Cast function, please be
noted that proper network infrastructure setting is required.

ViewBoard Cast is the wireless peer to peer data communication so that a proper
ports setting is required.

Ports:

- TCP: 56789, 25123, 8121, and 8000 ports

- UDP: 48689, 25123

Port for activation:

- Port: 8001

[Remark] please be noted that screen sharing or video casting in/out is highly
defendant on the each school’s or corporate’s IT network configuration and WiFi
network bandwidth. The variation might be cause from internal network speed,
routing, WiFi configuration, and QoS setting. Please consult your IT for related
details.

55

5.2.1 Cast sender from Windows-based devices, Macbook, and Chrome

devices

Mac, Windows and Chrome devices

1. Make sure your device is connected to the same network with IFP.

2. Visit the address that shown on IFP to download application.

3. Launch ViewBoard Cast and click the icon number that shown on IFP.

56

5.2.2 Viewboard Cast sender from mobile devices: iOS-based (iPhone, iPad)

and Android OS based phone/tablet

iOS

Step 1: Make sure your device is connected to the same network with IFP.
Step 2: Enter password that shown on IFP.
Step 3: Slide up at the bottom enter the quick set Open AirPlay.
Step 4: Select the device, then the iOS operate interface will appear.

Android

Step 1: Make sure your device is connected to the same network with IFP.
Step 2: Enter password that shown on IFP.
Step 3: Scan the QR code that shown on IFP to download the client.
Step 4: Open the ViewBoard Cast client.

57

5.2.3 ViewBoard Cast out from mobile device will support annotation function

Item Description

Toggle Click to hide or display tool bar

Home Click to return to home interface

Return Click to return to previous operation interface

Folder Click to view or open mobile device internal file

Screen
sharing

Touch Click to change to touch mode

Pen

Clear Click to clean all the elements

Click to share screen
(Android 5.0 above supported)

Click to make annotation in the picture
Click to change color or thickness

Camera Click to use camera then send the image to IFP50

58

5.3 Air Class

Display quiz questions on ViewBoard® and allow up to 30 mobile users to submit an­swers remotely. Whether deploying single or multiple choice questions, ViewBoard®
will record statistic result for each device being used.

Network information

PC (Window/ Mac/ Chromebook) and tablet/ mobile (iOS/Android) devices, as well
as ViewBoard® need to link to the same LAN network subnet.

Ports : TCP 8080

Click “Enter Air Class” on ViewBoard and select one interactive function to open up
Air Class interface

59

Voter

Click
to define answer type.

Click BEGIN icon let participant starts answer.

After participant presses OK icon to done the answer, the IFP will show the
participant‘s name on screen.

icon to enter Voter interface. Click “Single choice” or “Multiple choice” icon

Click Finish icon to done the vote, then Answer statistics will be displayed.

Choose the right answer to show the correct rate.

60

Click icon to analyze.

61

Responder

Click

Message

Click

Message operation

to enter Responder. Participant needs click OK icon to answer.

to enable/disable message function.

1. Click Message icon to enable the function.

2. Participant clicks Message icon the change to Message interface.

3. Participant key in message then click Send icon.

4. The message will appear on IFP50 upper side.

Manager

Click

Exit

Click

to appear QR code to let more participants join the class.

to exit class interface.

62

5.4 Other default apps

Zoom

Click

to run Zoom application.

1. Click Sign In. Enter your email and password or sign in with your Google,

Facebook or SSO account.

2. If you do not have a Zoom account, you should select Sign Up.

63

Join a Meeting

1. Select Join a Meeting.

2. Enter the Meeting ID of the meeting you want to join.

3. Click Join Meeting.

64

Start an Instant Meeting

1. Select Schedule or Host a Meeting.

2. Choose the meeting options:

• Choose to have Video On or off.

• Choose to Use Personal Meeting ID or a unique meeting ID.

3. Click Start a Meeting.

4. Invite meeting participants by clicking the Participants icon at the bottom of the

screen.

5. Click Invite at the bottom of the Participants screen.

6. Select the participants using the contact method you want to use for inviting

participants.

65

Visualizer

Click

to run Visualizer application.

Item Description

Exit Click to exit

Resolution
setting

Pen Click to make annotation in the picture

Screen shot Click to screen shot

Adjustable
mode

Full screen Click to show as full screen

Click to change camera resolution

In this mode, user can use two fingers to zoon in/out and rotate the im­age

66

Keeper

Click

to run Keeper application.

Item Description

One Key
Optimize

memory
clean

Garbage
clean

Information Click to check the system information

Exit Click to exit

Click to optimize the system, memory clean and garbage
clean

Click to memory clean

Click to garbage clean

67

Screen Lock

Click
Note: If user forgets the password, to press remote control INPUT 0214 fast to
restore the password to default.

Set password

Screen lock enabled

to set screen lock password or enable screen lock.

68

Browser

Enter web browser to surfing the internet.

Folders

1. Storage device display: Click with touching pen to enter corresponding storage

devices area.

2. Icons:

Item Description

Exit

Sort

Thumbnail

List

Click to exit.

Click to sort file.

Click to display file by thumbnail mode.

Click to display file by list mode.

69

Select

Click to select file.

Add folder

Copy

Paste

Cut

Delete

Rename

More

Click to add folder.

Click to copy file.

Click to paste file.

Click to cut file.

Click to delete file.

Click to rename file.

Click to show more functions.

3. File type menu:

All: All types
Doc: OFFICE type files
Note: Image stored by vBoard Lite, Side Tool Bar and remote control Screen

capture button.

Picture: Image type files
Media: Audio and video type files

4. File information: To preview the image, show the image’s name, size, resolution

and created date.

5. Main display area: Display files of corresponding type.

70

Cloud Drive

Item Description

Add Account Add user account.

Use the default account

Use the default file name
when save

You will be logged out
after n minutes

The current image will be uploaded to cloud storage without
confirm account again after press upload icon.

The current image will be uploaded to cloud storage without editing
file name after press upload icon.

System will log out cloud drive automatically.

71

6. Trouble Shooting

Remote control is out of
order

The unit turns of unexpect­edly

PC mode

No PC signal 1. Check the display settings.

Background streaking 1. Choose auto adjust.

1. Check whether something is obstructing the
display’s remote control receiver.

2. Check whether the batteries in the remote control
are installed correctly.

3. Check whether the batteries need to be replaced.

1. Check whether Sleep mode is enabled.

2. Check if there is a power outage in your area.

3. Turn on the display and see if the problem is with

the signal and control system.

2. Check the display resolution.

3. Adjust the Hs & Vs (synchronization) settings using

the OSD menu.

2. Adjust clock and phase.

False color 1. Check the VGA connection.

2. Adjust chroma, brightness and contrast settings.

Unsupported format 1. Choose auto adjust.

2. Adjust clock and phase settings.

Touch Function

Touch function does not
work

1. Check that drivers are installed correctly.

2. Reinstall driver.

3. Check setup and align it.

4. Check whether the touch pen is working properly.

72

Video not working properly

No picture / No sound 1. Check POWER status.

2. Check the signal cable.

3. Check that the internal PC is installed correctly.

Picture trembling 1. Check the signal cable.

2. Check if other electronics are interrupting the

signal.

Poor picture 1. Adjust chroma, brightness and contrast settings in

the menu.

2. Check the signal cable.

Audio not working properly

No sound 1. Press the Mute/ Unmute button.

2. Adjust the volume.

3. Check the audio cable.

One speaker only 1. Adjust the sound balance in the menu.

2. Check the sound control panel settings of the

computer.

3. Check the audio cable.

73

7. Care and Maintenance

Please follow these cleaning guidelines to make sure your smart whiteboard display
looks like new for years to come:

• Don't clean the machine if it has been turned on for a long period of time.

• Unplug the unit from the wall outlet before cleaning or polishing it.

• Don’t use liquid cleaners or aerosol cleaners on the screen.

• Only use a slightly dampened cloth when cleaning the exterior of the unit.

• Don't use system continuously for long periods of time.

• Remember to unplug the display when it is not in use.

• Use a power surge protector to prevent system failures and power supply surges.

• Make sure the display remains dry at all times. Be careful when handling liquids

near or on the unit.

Note: If condensation appears between the glass and the panel, keep the display
turned on until the moisture disappears.

74

8. Display Modes

8.1 VGA Mode

640x480 @60Hz/72Hz/75Hz
720x400 @70Hz
800x600 @56Hz/60Hz/72Hz/75Hz
832x624 @75Hz
1024x768 @60Hz/70Hz/75Hz
1152x864 @60Hz/75Hz
1152x870 @75Hz
1280x768 @60Hz/75Hz
1280x960 @60Hz
1280x1024 @60Hz/75Hz
1360x768 @60Hz
1366x768 @60Hz
1440x900 @60Hz/75Hz
1400x1050 @60Hz/75Hz
1600x1200 @60Hz
1680x1050 @60Hz
1920x1080 @60Hz
1920x1200 @60Hz

75

8.2 HDMI Mode

640x480 @60Hz/72Hz
720x400 @70Hz
800x600 @60Hz/72Hz
1024x768 @60Hz/70Hz/75Hz
1280x800 @60Hz
1280x1024 @60Hz
1360x768 @60Hz
1440x900 @60Hz
1680x1050 @60Hz
1920x1080 @60Hz

3840x2160

480i @60Hz
480p @59Hz/60Hz
576i @50Hz
720p @50Hz/60Hz
576p @50Hz
1080i @50Hz/60Hz
1080p @50Hz/60Hz

@30Hz (HDMI 2/3)
@60Hz (HDMI 1)

76

8.3 DP Mode

640x480 @60Hz/72Hz
720x400 @70Hz
800x600 @60Hz/72Hz
1024x768 @60Hz/70Hz/75Hz
1280x800 @60Hz
1280x1024 @60Hz
1360x768 @60Hz
1440x900 @60Hz
1680x1050 @60Hz
1920x1080 @60Hz
3840x2160 @30Hz
480i @60Hz
480p @59Hz/60Hz
576i @50Hz
720p @50Hz/60Hz
576p @50Hz
1080i @50Hz/60Hz
1080p @50Hz/60Hz

77

9. Specications

Model

Screen Size

Input Signal

Output Signal

Speaker Output

RS232

Power Voltage

Operation
Conditions

Temperature
Humidity
Altitude

Storage
Conditions

Temperature
Humidity
Altitude

IFP5550 IFP6550 IFP7550 IFP8650

54.6” 64.5” 74.5” 85.6”

3 x HDMI

1 x DP

1 x VGA

1 x PC audio

1 x CVBS

1 x HDMI

1 x Earphone

1 x SPDIF(coaxial)

16W x 2

RS232 communication

100V-240V AC 50/60HZ

32°F to 104°F (0°C to 40°C)
20% ~ 80% non-condensing

≦2000M

-4°F to 140°F (-20°C to 60°C)
10% ~ 90% non-condensing

≦2000M

Dimensions Physical (mm)

Weight Physical (kg)

Power
Consumption

On
Off

1302 x 799 x 98 1521 x 922 x 99 1763 x 1042

x 99

34 47 58.5 78

129W

<0.5W

350W

<0.5W

430W

<0.5W

Note: Product Specifications are subject to change without notice.

1988 x 100 x

1186

500W

<0.5W

78

10. RS-232 Protocol

10.1 Introduction

This document describes the hardware interface spec and software protocols of
RS232 interface communication between ViewSonic LFD and PC or other control
unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode

※ In the document below, “PC” represents all the control units that can sent or
receive the RS232 protocol command.

10.2 Description

10.2.1 Hardware Specication

ViewSonic LFD communication port on the rear side
(1) Connector type: DSUB 9-Pin Male (or 3.5mm barrel connector)
(2) Pin Assignment
(3) Use of crossover (null modem) cable for connection

Male DSUB 9-Pin

3.5mm barrel connector
(alternative for limited
space)

Pin # Signal Remark

1 NC
2 RXD Input to Display
3 TXD Output from Display
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC
frame GND

Pin # Signal Remark

Tip TXD Output from Display
Ring RXD Input to Display
Sleeve GND

79

10.2.2 LAN Hardware Specication

ViewSonic LFD communication port on the rear side
(1) Connector type: 8P8C RJ45
(2) Pin Assignment

Pin # Signal Remark

1 TX+ Output from Display
2 TX- Output from Display
3 RX+ Input to Display
4 BI_D3+ For 1G case
5 BI_D3- For 1G case
6 RX- Input to Display
7 BI_D4+ For 1G case
8 BI_D4- For 1G case
frame GND

10.2.3 RS232 Communication Setting

- Baud Rate Select: 9600bps (fixed)

- Data bits: 8 bits (fixed)

- Parity: None (fixed)

- Stop Bits: 1(fixed)

10.2.4 LAN Communication Setting

- Type: Ethernet

- Protocol: TCP/IP

- Port: 5000 (fixed)

- Cross subnet: No

- Logon Credentials: No

10.2.5 Command Message Reference

PC sends to LFD command packet followed by “CR”. Every time PC sends control
command to Display, the Display shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR”
(00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR”
(00Dh)

80

10.3 Protocol

10.3.1 Set-Function Listing

The PC can control the Display for specific actions. The Set-Function command
allows you to control the Display behavior in a remote site through the RS232 port.
The Set-Function packet format consists of 9 bytes.

Set-Function description:

Length: Total Byte of Message excluding “CR”

LFD ID Identification for each of Display (01~98; default is 01)

ID “99” means to apply the set command for all connected
displays. Under such circumstances, only ID#1 display has to
reply.
The LFD ID can be set via the OSD menu for each Display.

Command Type Identify command type,

“s” (0x73h): Set Command
“+” (0x2Bh): Valid command Reply
“-“ (0x2Dh): Invalid command Reply

Command: Function command code: One byte ASCII code.

Value[1~3]: Three bytes ASCII that defines the value.

CR 0x0D

81

Set-Function format

Send: (Command Type=”s”)

Name Length ID Command

Type

Byte

Count

Bytes

order

Reply: (Command Type=”+” or “-”)

Name Length ID Command

Byte

Count

Bytes
order

NOTE:

1. When PC applies command to all displays (ID=99), only the #1 set needs to reply

by the name of ID=1.

1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

1 2~3 4 5 6 7 8 9

1 Byte 2 Byte 1 Byte 1 Byte

1 2~3 4 5

Command Value1 Value2 Value3 CR

CR

Type

Example1: Set Brightness as 76 for Display (#02) and this command is valid
Send (Hex Format)

Name Length ID Command

Type

Hex

Reply (Hex Format)

Name Length ID Command

Hex

Example2: Set Brightness as 75 for Display (#02) and this command is NOT

valid

Name Length ID Command

Hex

0x38 0x30

0x32

0x34 0x30

0x38 0x30

0x32

0x73 0x24 0x30 0x37 0x36 0x0D

0x32

Type

0x73 0x24 0x30 0x37 0x35 0x0D

Command Value1 Value2 Value3 CR

CR

Type

0x2B 0x0D

Command Value1 Value2 Value3 CR

82

Reply (Hex Format)

Name Length ID Command

CR

Type

Hex

0x34 0x30

0x2D 0x0D

0x32

Set-function table
A. Basic function

Set
Function

Power on/ off
(standby)

Input Select 8 s “ 22 000: TV

Length ID Command Command Value Range Comments

Type

(ASCII)

8 s ! 21 000: STBY

Code (ASCII) Code (Hex) (Three ASCII bytes)

001: ON

001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4

The Power-on via LAN
control may works only
under specific mode.
To see display UG for
details. *3.1.1

1. No need for USB

2. For the case of two
more same sources, the
2nd digital is used to
indicate the extension.

3. The HEX of 00A is 30
30 41.

005: DVI
006: VGA1
016: VGA2
026: VGA3

007: Slot-in PC
(OPS/SDM)/HDBT

008: Internal
memory
009: DP

00A: Embedded/
Main (Android)

Brightness 8 s $ 24 000 ~ 100

900: Bright down
(-1)
901: Bright up (+1)

*3.1.1

Power lock 8 s 4 34 000: Unlock

001: Lock

Volume 8 s 5 35 000 ~ 100

900: Volume
down(-1)
901:Volume up(+1)

Mute 8 s 6 36 000: OFF

001: ON (mute)

Button lock 8 s 8 38 000: Unlock

001: Lock

Menu lock 8 s > 000: Unlock

001: Lock

*See note in details

*See note in details

*See note in details

83

Number *3.1.1 8 s @ 40 000~009

Key Pad

Remote
Control

Restore
default

*3.1.1 8 s A 41 000: UP

8 s B 42 000: Disable

8 s ~ 7E 000 Recover to factory set-

NOTE:

1. Behavior at lock modes

Lock Mode Behavior

001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/(EXIT)
007: EXIT

001: Enable
002: Pass through

Disable: RCU will be no
function
Enabled: RCU controls
normally
Pass through: Display
will bypass the RC code
to connected device via
the RS232 port, but not
react itself.

ting

Button Lock 1. Lock all buttons on the front panel and RCU, except for

“Power”

2. All the SET functions should be workable via RS32, even the
ones with according hot key in RCU like Mute,…etc.

MENU Lock 1. Lock “MENU’ key of front panel and RCU

2. The Factory and Hospitality modes should not be blocked
for the model using MENU-combined key to enter these two
modes. Alternative approach will be indicated separately if
any limitation by model.

POWER Lock 1. Lock “POWER” key on the front and RCU.

2. The SET_POWER on/off should be workable via RS232, but
does not mean the POWER lock will be released under this
case.

3. Can not be unlocked by reset in OSD setting

4. Will auto AC power-on in power-lock

5. Under power-lock, the set will not enter power saving when
no PC signal and neither not turn off when no other video
signals after 15min.

Remote control

Lock the RCU keys, but keep the front panel buttons workable.

disable

84

B. Optional function

Set
Function

Contrast 8 s # 23 000 ~ 100

Sharpness 8 s % 25 000 ~ 100

Color 8 s & 26 000 ~ 100

Tint 8 s ‘ 27 000 ~ 100

Color mode 8 s ) 29 000: Normal

Surround
sound

Bass 8 s . 2E 000 ~ 100

Treble

Balance 8 s 0 30 000 ~ 100 050 is central
Picture Size 8 s 1 31 000: FULL (16:9)

OSD lan­guage

PIP-Mode 8 s 9 39 000: OFF

PIP-Sound
select

PIP-Position 8 s ; 3B 000: Up

PIP-Input 8 s 7 37

Length ID Command Command Value Range Comments

Type

(ASCII)

8 s - 2D 000: OFF

8 s

8 s 2 32 000: English

8 s : 3A 000: Main

Code (ASCII) Code (Hex) (Three ASCII bytes)

001: Warm
002: Cold
003: Personal

001: ON

/ 2F 000 ~ 100

001: NORMAL (4:3)
002: REAL (1:1)

*3.1.0

001: French
002: Spanish

001: PIP(POP)
002: PBP

001: Sub

001: Down
002: Left
003: Right

*2.9 000: TV

001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4

Could be extended for
more supported lan­guages by model

Value range is same as
SET-Input select

85

005: DVI
006: VGA1
016: VGA2
026: VGA3

007: Slot-in PC
(OPS/SDM)/HDBT
008: Internal
memory
009: DP

00A: Embedded/
Main (Android)

Tiling-Mode 8 s P 50 000: OFF

001: ON

(for video wall)

Tiling-Com­pensation

Tiling-H by V
Monitors

Tiling-Posi­tion

Date: Year 8 s V 56 Y17~Y99 Last 2 digits

Date: Month 8 s V 56 M01~M12 2 digits

Date: Day 8 s V 56 D01~D31 2 digits

Time: Hour 8 s W 57 H00~H23 24-hr format. 2 digits.

Time: Min 8 s W 57 M00~M59 2 digits

Time: Sec 8 s W 57 S00~S59 2 digits

8 s Q 51 000: OFF

001: ON

8 s R 52 01x~09x: H

0x1~0x9: V

8 s S 53 001~025 (for Video wall)

(for video wall)
Bezel width compensa­tion

(for video wall)

1. 2nd digital for H
monitors

2. 3rd digital for V moni­tors

Copy the screen of
Position# to identified
display

(20)17~(20)99

Note:

1. Tiling definition of H Monitors/ V Monitors/ and Position

2. Set Date example

Date: 2017-3/15

Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)

86

3. Set Time example

Time: 16:27:59
Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)
Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)

10.3.2 Get-Function Listing

The PC can interrogate the LFD for specific information. The Get-Function packet
format consists of 9 bytes which is similar to the Set-Function packet structure. Note
that the “Value” byte is always = 000

Get-Function description:

Length: Total Byte of Message excluding “CR”.

TV/DS ID Identification for each of TV/DS (01~98; default is 01).

Command Type Identify command type,

“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code.

Value[1~3]: Three bytes ASCII that defines the value.

CR 0x0D

Get-Function format

Send: (Command Type=”g”)

Name Length ID Command

Type

Byte

Count

Bytes

order

Reply: (Command Type=”r” or “-”)

If the Command is valid, Command Type =”r”

Name Length ID Command

1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

1 2~3 4 5 6 7 8 9

Type

Command Value1 Value2 Value3 CR

Command Value1 Value2 Value3 CR

Byte

Count

1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

87

Bytes

order

If the Command is Not valid, Command Type=”-“

1 2~3 4 5 6 7 8 9

Name Length ID Command

Type

Byte

Count

Bytes

order

Example1: Get Brightness from TV-05 and this command is valid.
The Brightness value is 67.

Send (Hex Format)

Name Length ID Command

Hex

Reply (Hex Format)

Name Length ID Command

Hex

1 Byte 2 Byte 1 Byte 1 Byte

1 2~3 4 5

Type

0x38 0x30

0x35

0x38 0x30

0x35

0x67 0x62 0x30 0x30 0x30 0x0D

Type

0x72 0x62 0x30 0x36 0x37 0x0D

CR

Command Value1 Value2 Value3 CR

Command Value1 Value2 Value3 CR

Example2: Get Color from Display (#05) , but the Color command is not

supported by this model.

Send (Hex Format)

Name Length ID Command

Type

Hex

Reply (Hex Format)

Name Length ID Command

Hex

0x38 0x30

0x35

0x34 0x30

0x35

0x67 0X26 0x30 0x30 0x30 0x0D

Type

0x2D 0x0D

Command Value1 Value2 Value3 CR

CR

88

Get-Function table
A. Basic function

Get Function Length ID Command

Type

(ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes)

Command Response Range Comments

Get-Bright­ness

Get-Volume 8 g f 66 000 ~ 100
Get-Mute 8 g g 67 000: Off

Get-Input
select

Get-Power
status: ON/
STBY

Get-Remote
control

Get-Power
lock

Get-Button
lock

Get-Menu
lock

Get-ACK 8 g z 7A 000 This command is

Get-Thermal 8 g 0 30 000~100:

Get-Opera­tion time

Get-Device
name

Get-MAC ad­dress

*3.1.0

8 g b 62 000 ~ 100

001: On (muted)

8 g j 6A 000~

100~

8 g l 6C 001: ON

000: STBY

S g n 6E 000: Disable

001: Enable
002: Pass through

8 g o 6F 000: Unlock

001: Lock

8 g p 70 000: Unlock

001: Lock

8 g l 6C 000: Unlock

001: Lock

0~+100 deg C

-01~-99:

-1~-99 deg C

8 g 1 31 000 1. Accumulated

8 g 4 34 000 Reply in 6 strings

8 g 5 35 000 (for the model with

1. 1st digit for signal
detection: 0
means “no signal”;
1 means “signal
detected”

2. 2nd &3rd digit:
See Set-function
table

Get RCU mode
status

used to test the com­munication link

hours in 8-digit in­teger (00,000,001~
99,999,999)

2. Could be reset
when FW update
and Factory initia­tion

3. Reply in 4 strings

(max. 12 characters)

*3.1.0

LAN)
Reply in 6
strings.*3.1.0

89

NOTE:

1. Get Operation time example

Assumed the accumulated operation time is 00,123,456 hrs
Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation time)
Reply:
#1 0x 38 30 31 72 31 31 30 30 0D (“00”)
#2 0x 38 30 31 72 31 32 31 32 0D (“12”)
#3 0x 38 30 31 72 31 33 33 34 0D (“34”)
#4 0x 38 30 31 72 31 34 35 36 0D (“56”)

2. Get Device Name example

Assumed the device name is CDE-5500

Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply:
#1 0x 38 30 31 72 34 31 43 44 0D (“C” “D”)
#2 0x 38 30 31 72 34 32 45 2D 0D (“E” “-”)
#3 0x 38 30 31 72 34 33 35 35 0D (“5” “5”)
#4 0x 38 30 31 72 34 34 30 30 0D (“0” “0”)
#5 0x 38 30 31 72 34 35 00 00 0D (“(NULL)” “(NULL)”)
#6 0x 38 30 31 72 34 36 00 00 0D (“(NULL)” “(NULL)”)

Assumed the device name is “NMP-302#1”
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply:
#1 0x 38 30 31 72 34 31 4E 4D 0D (“N” “M”)
#2 0x 38 30 31 72 34 32 50 2D 0D (“P” “-”)
#3 0x 38 30 31 72 34 33 33 30 0D (“3” “0”)
#4 0x 38 30 31 72 34 34 32 23 0D (“2” “#”)
#5 0x 38 30 31 72 34 35 31 00 0D (“1” “(NULL)”)
#6 0x 38 30 31 72 34 36 00 00 0D (“(NULL)” “(NULL)”)

3. Get MAC address example

Assumed the MAC address is 00:11:22:aa:bb:cc

Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)
Reply:
#1 0x 38 30 31 72 35 31 30 30 0D (“00”)
#2 0x 38 30 31 72 35 32 31 31 0D (“11”)
#3 0x 38 30 31 72 35 33 32 32 0D (“22”)
#4 0x 38 30 31 72 35 34 61 61 0D (“aa”)

90

#5 0x 38 30 31 72 35 35 62 62 0D (“bb”)
#6 0x 38 30 31 72 35 36 63 63 0D (“cc”)

91

B. Optional function

Get Function Length ID Command

Type

(ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes)

Get-Contrast 8 g a 61 000 ~ 100
Get-Sharp-

ness
Get-Color 8 g d 64 000 ~ 100

Get-Tint 8 g e 65 000 ~ 100

8 g c 63 000 ~ 100

Command Response Range Comments

Get-PIP
mode

Get-PIP input 8 g u 75 000 ~ See Set-input select

Get-Tiling
Mode

Get-Tiling
Compensa­tion

Get-Tiling H
by V monitors

Get-Tiling
position

Get-Date:
Year

Get-Date:
Month

Get-Date:
Day

Get-Time:
Hour

Get-Time:
Min

Get-Time:
Sec

Get-RS232
version

8 g t 74 000: OFF

001: PIP (POP)
002: PBP

8 g v 76 000: OFF

001: ON

8 g w 77 000: OFF

001: ON

8 g x 78 01x~09x: H moni-

tors
0x1~0x9: V moni­tors

8 g y 79 000: OFF

001~025

8 g 2 32 Y00~Y00 Last 2 digits

8 g 2 32 M00~M00 2 digits

8 g 2 32 D00~M00 2 digits

8 g 3 33 H00~H00 24-hr format. 2 digits

8 g 3 33 M00~M00 2 digits

8 g 3 33 S00~S00 2 digits

8 g 6 36 001~ Version 0.0.1~9.9.9

(for Video wall)

(for Video wall)
Bezel width compen­sation

(for Video wall)

1. 2nd digital for H
monitors

2. 3rd digital for V
monitors

(for Video wall)
Copy the screen of
Position# to identified
display

(20)17~(20)99

NOTE:

1. Get Date example

Assumed the current date of display#01 as below
Date: 2017-3/15

Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)

92