ViewSonic IFP7500, IFP7500-CN User Manual
IFP7500/IFP7500-CN
Commercial Touch Display
User Guide
Model No. VS16865
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
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box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic, we believe that our products have the
potential to make a positive impact in the world, and we are confident that
the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !
i
Compliance Information
NOTE: This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.
ii
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India) This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr
6+
) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers
(PBDE)
0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex III
of the RoHS2 Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.
iii
Cautions and Warnings
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings and follow all instructions.
4. Always handle the Display with care when moving it.
5. Never remove the rear cover. This Display contains high-voltage parts.
You may be seriously injured if you touch them.
6. Do not use this equipment near water. Warning: To reduce the risk of fire or
electric shock, do not expose this apparatus to rain or moisture.
7. Avoid exposing the Display to direct sunlight or another heat source. Orient the
Display away from direct sunlight to reduce glare.
8. Clean with a soft, dry cloth. If further cleaning is required, see the “Care and
Maintenance” section in this guide for further instructions.
9. Avoid touching the screen. Skin oils are difficult to remove.
10. Do not rub or apply pressure to the LCD panel, as it may permanently damage
the screen.
11. Do not block any ventilation openings. Install the equipment in accordance with
the manufacturer’s instructions.
12. Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that produce heat.
13. Place the Display in a well ventilated area. Do not place anything on the Display
that prevents heat dissipation.
14. Do not place heavy objects on the Display, video cable, or power cord.
15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the
Display off and call your dealer or ViewSonic. It is dangerous to continue using
the Display.
16. Do not attempt to circumvent the safety provisions of the polarized or grounding-
type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade
and the third prong are provided for your safety. If the plug does not fit into your
outlet, consult an electrician for replacement of the outlet.
17. Protect the power cord from being tread upon or pinched, particularly at the plug,
and the point where if emerges from the equipment. Be sure that the power outlet
is located near the equipment so that it is easily accessible.
18. Only use attachments/accessories specified by the manufacturer.
(Continued on next page)
iv
19. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the equipment. When a cart is used,
use caution when moving the cart/equipment combination to avoid
injury from tipping over.
20. Unplug this equipment when it will be unused for long periods of time.
21. Refer all servicing to qualified service personnel. Service is required when the
unit has been damaged in any way, such as: if the power-supply cord or plug is
damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed
to rain or moisture, or if the unit does not operate normally or has been dropped.
22. The Unit is a Monitor with LED backlight intended for general office used.
v
Contents
Compliance Information
FCC Compliance Statement ................................................................ i
Industry Canada Statement ................................................................. i
CE Conformity for European Countries ............................................... i
Indian Restriction of Hazardous Substances ......................................ii
Declaration of RoHS2 Compliance ......................................................ii
Cautions and Warnings ......................................................................iii
Copyright Information
Product Registration ........................................................................... 2
For Your Records ...............................................................................2
1. Getting Started
1.1 Package Contents ........................................................................3
1.2 Wall Mount Kit Specifications (VESA) .......................................... 4
2. Display Features
2.1 Control Panel Overview ................................................................ 5
2.2 Terminal Interface Overview ........................................................ 6
2.3 Camera Plate Installation ............................................................. 7
2.4 Remote Control Overvie
w ............................................................ 8
2.5 Inserting Remote Control Batteries .............................................. 9
2.6 Remote Control Receiver Range ................................................. 9
3. Setting Up Your Display
3.1 Connecting an External PC ........................................................10
3.2 RS232 Connections ...................................................................11
3.3 Connecting USB Peripherals ...................................................... 12
3.4 AV IN Connections .....................................................................13
3.5 HDMI Connections ..................................................................... 13
3.6 Power On/Standby ..................................................................... 14
vi
4. OSD Menu Operation
4.1 General Setting ..........................................................................15
4.2 More OSD settings .....................................................................17
4.3 Launcher ....................................................................................20
4.4 vPen ........................................................................................... 21
4.5 vBoard ........................................................................................22
4.6 vCast .......................................................................................... 24
4.7 Zoom .......................................................................................... 26
5. Trouble Shooting
6. Care and Maintenance
7. Display Modes
7.1 Overall Specification ................................................................... 30
7.2 VGA Display Mode .....................................................................30
7.3 HDMI Mode ................................................................................ 31
8. RS-232 Protocol
8.1 Introduction ................................................................................. 32
8.2 Description .................................................................................32
8.2.1 Hardware specification ............................................................32
8.2.2 Communication Setting ........................................................... 33
8.2.3 Command Message Reference ............................................... 33
8.3 Protocol ...................................................................................... 33
8.3.1 Set-Function Listing ................................................................. 33
8.3.2 Get-Function Listing ................................................................ 38
9. LAN Control
Other Information
Customer Support ............................................................................ 45
Limited Warranty .............................................................................. 46
Mexico Limited Warranty .................................................................. 48
1
Copyright Information
Copyright © ViewSonic Corporation, 2017. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association.
DPMS, DisplayPort, and DDC are trademarks of VESA.
is a trademark of SRS Labs, Inc.
Premium Sound technology is incorporated under license from SRS Labs, Inc.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection
Agency (EPA).
As an E
NERGY STAR
®
partner, ViewSonic Corporation has determined that this
product meets the E
NERGY STAR
®
guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.
2
Product Registration
To fulfill possible future product needs, and to receive additional product information
as it becomes available, please visit your region section on ViewSonic’s website to
register your product online.
The ViewSonic CD also provides an opportunity for you to print the product
registration form. Upon completion, please mail or fax to a respective ViewSonic
office. To find your registration form, use the directory “:\CD\Registration”.
Registering your product will best prepare you for future customer service needs.
Please print this user guide and fill the information in the “For Your Records” section.
Your Displays serial number is located on the rear side of the display.
For additional information, please see the “Customer Support” section in this guide.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
IFP7500/IFP7500-CN
ViewSonic Commercial Touch Display
VS16865
IFP7500/IFP7500-CN_UG_ENG Rev. 1A 03-16-17
_______________________________________
_______________________________________
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
3
1. Getting Started
Congratulations on your purchase of a ViewSonic® Display.
Important! Save the original box and all packing material for future shipping needs.
Note: The word “Windows” in this user guide refers to Microsoft Windows operating
system.
1.1 Package Contents
• Power cable by country
• Remote control
• AAA battery x 2
• Stylus pen x 2
• Camera plate
• User manual CD wizard
• Quick Start Guide
PC System Requirements
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User Guide and
Installation Software
4
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Please follow the instructions in the wall mount installation guide to install your
wall mount or mobile mount bracket. If attaching to other building materials, please
contact your nearest dealer.
A
B
Model VESA Spec. (A x B) Standard Screw (C x D) Quantity
IFP7500/
IFP7500-CN
600 x 400 mm M8 x 20 mm
4
• ViewSonic provides the standard dimensions for wall mount kits as shown in the
table above.
• To find the perfect mount, please browse www.viewsonic.com or call our service
team.
• When purchasing our wall mount kit, a detailed install manual and all parts
necessary for assembly are provided.
• Do not use screws that are longer than the standard dimension, as they may
cause damage to the inside of the Display set.
5
2. Display Features
This section introduces you to the features of your Display.
Note: The features or applications described in this User’s manual may vary
depending on the device model purchased.
2.1 Control Panel Overview
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ི
ཱི
ུ
ཱུ
Item Description
Power On/Standby button
Press to show the OSD (On Screen Display) menu
VOL + / VOL - button; select or adjust menu options
BRI+ / BRI- button; select or adjust menu options
Press to show Input Source menu
Indicator and remote receiver
AC Power On/Off switch
6
2.2 Terminal Interface Overview
ཽཾ
Optional Slot in PC
Optional Slot in PC
ཱི ཱཱིུ
ཱུྲྀཷ ླྀ ཹ ཻེ ོ
Item Description Item Description
Power port USB ports
HDMI ports Headset port
LAN port SPDIF port
VGA port TOUCH-USB port
VGA-AUDIO PC-USB port
AV-OUT RS232 IN/OUT port
YPbPr/YCbCr IN ports Front panel audio port
AV-IN port Front panel MIC port
AUDIO IN port
Front panel PC-USB port
Front panel USB port
7
2.3 Camera Plate Installation
1. Install camera plate with screws on the top frame of the display
2. Install camera on the camera plate with screw
3. Plug camera USB cable in top USB port of the display
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ི
8
2.4 Remote Control Overview
Switch between normal operation and
standby
SNAP
Take screenshot
Enable or disable sound
NUMERIC KEYS Input any number
FREEZE
Enable or disable freeze function in the
system
HOME
Display the main launcher
MENU Display the on screen menu
CURSOR KEYS
Select or adjust menu options
VOL +/- Adjust volume
Return to the previous setting interface
INPUT
Display the input source selection
menu
BRI +/- Adjust brightness
S.MODE Select the sound mode
SLEEP
Set the sleep time and auto standby
when the specified time is reached
ASPECT Switch the aspect ratio on the screen
P.MODE Select the picture mode
OK Confirm the operation
For operation of multimedia functions
in the intelligent platform
INFO
Display the content information of the
input source
9
2.5 Inserting Remote Control Batteries
To insert the provided batteries into the remote control follow these instructions. We
recommend that you don’t mix battery types.
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the
“+” on the battery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
Warning: There is a risk of explosion if batteries are replaced with the incorrect type.
Note: Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries safely.
2.6 Remote Control Receiver Range
The working range of the remote control receiver is shown here. It has an effective
range of 8 meters. Make sure there is nothing obstructing the remote control’s signal
to the receiver.
10
3. Setting Up Your Display
Warning: For the safety of you and your unit, please do not connect to a power
supply before the external device is prepared.
3.1 Connecting an External PC
Audio Cable
VGA Cable
Computer
USB Cable
1. To display video and sound from an external PC follow the instructions below.
Note: External PCs can also be connected to the display via HDMI cable.
• Connect a VGA cable (15-pin) from your external PC to the VGA IN port on
the display.
• Connect an audio cable from the AUDIO OUT port on your external PC to the
AUDIO IN port on the display.
2. Connect a USB cable to the external PC from the TOUCH OUT port of the
display.
Note: For optimal results, select 1920x1080p as the external computer's input
resolution.
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