ViewSonic IFP6550 User Manual

IFP5550/IFP6550/IFP7550/IFP8650

Commercial Touch Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS17121/VS16954/VS16876/VS16874

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Contains FCC ID: 2AFG6-RK3399

IC ID: 22166-RK3399

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage

Directive 2014/35/EU.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and

Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive

2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2

Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance	Proposed Maximum	Actual
Substance	Concentration	Concentration
	Concentration	Concentration

Lead (Pb)	0.1%	< 0.1%

Mercury (Hg)	0.1%	< 0.1%

Cadmium (Cd)	0.01%	< 0.01%

Hexavalent Chromium (Cr6+)	0.1%	< 0.1%
Polybrominated biphenyls (PBB)	0.1%	< 0.1%

Polybrominated diphenyl ethers (PBDE)	0.1%	< 0.1%

Bis (2-ethylhexyl) phthalate (DEHP)	0.1%	< 0.1%

Butyl benzyl phthalate (BBP)	0.1%	< 0.1%

Dibutyl phthalate (DBP)	0.1%	< 0.1%

Diisobutyl phthalate (DIBP )	0.1%	< 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1.Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1)Short length ( 500 mm): maximum 3.5 mg per lamp.

(2)Medium length ( 500 mm and 1,500 mm): maximum 5 mg per lamp.

(3)Long length ( 1,500 mm): maximum 13 mg per lamp.

2.Lead in glass of cathode ray tubes.

3.Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4.Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5.Copper alloy containing up to 4% lead by weight.

6.Lead in high melting temperature type solders (i.e. lead-based alloys containing

85% by weight or more lead).

7.Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Cautions and Warnings

1.Read these instructions completely before using the equipment.

2.Keep these instructions in a safe place.

3.Heed all warnings and follow all instructions.

4.Always handle the LCD display with care when moving it.

5.Never remove the rear cover. This LCD display contains high-voltage parts.

You may be seriously injured if you touch them.

6.Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

7.Avoid exposing the LCD display to direct sunlight or another heat source. Orient the LCD display away from direct sunlight to reduce glare.

8.Clean with a soft, dry cloth. If further cleaning is required, see the “Care and Maintenance” section in this guide for further instructions.

9.Avoid touching the screen. Skin oils are difficult to remove.

10.Do not rub or apply pressure to the LCD panel, as it may permanently damage the screen.

11.Do not block any ventilation openings. Install the equipment in accordance with the manufacturer’s instructions.

12.Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.

13.Place the LCD display in a well ventilated area. Do not place anything on the

LCD display that prevents heat dissipation.

14.Do not place heavy objects on the LCD display, video cable, or power cord.

15.If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.

16.Do not attempt to circumvent the safety provisions of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.

(Continued on next page)

iii

17.Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.

18.Only use attachments/accessories specified by the manufacturer.

19.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used,

use caution when moving the cart/equipment combination to avoid injury from tipping over.

20.Unplug this equipment when it will be unused for long periods of time.

21.Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

22.The Unit is a Monitor with LED backlight intended for general office used.

Contents
Compliance Information
FCC Compliance Statement................................................................		i
Industry Canada Statement.................................................................		i
CE Conformity for European Countries...............................................		i
Indian Restriction of Hazardous Substances.......................................		ii
Declaration of RoHS2 Compliance......................................................		ii
Cautions and Warnings.......................................................................		iii
Copyright Information
Product Registration...........................................................................		2
For Your Records................................................................................		2
1. Getting Started
1.1	Package Contents.........................................................................	3
1.2	Wall Mount Kit Specifications (VESA)...........................................	4
2. Smart Whiteboard/LCD Display
Features
2.1	Control Panel Overview................................................................	5
2.2	Terminal Interface Overview.........................................................	6
2.3	Remote Control Overview.............................................................	7
2.4	Inserting Remote Control Batteries...............................................	8
2.5	Remote Control Receiver Range..................................................	9
3. Setting Up Your Display
3.1	Connecting an External PC.........................................................	10
3.2	RS232 Connections....................................................................	11
3.3	Connecting USB Peripherals......................................................	12
3.4	AV IN Connections......................................................................	13
3.5	HDMI Connections......................................................................	14
3.6	Coaxial Connections...................................................................	14
3.7	Video Output Connection............................................................	15

4. OSD Menu Operation
4.1	General Setting...........................................................................	16
4.2	More OSD settings......................................................................	18
4.3	Annotation Menu.........................................................................	21
4.4	Embedded Player Interface........................................................	27
4.5	Multimedia supported formats.....................................................	49

5.Trouble Shooting

6.Care and Maintenance

7.Display Modes

7.1 VGA Mode..................................................................................	53
7.2 HDMI Mode.................................................................................	54
7.3 DP Mode.....................................................................................	55

8.Specifications

9.RS-232 Protocol

9.1	Introduction.................................................................................	57
9.2	Description..................................................................................	57
9.2.1 Hardware specification.............................................................		57
9.2.2 Communication Setting............................................................		58
9.2.3 Command Message Reference...............................................		58
9.3	Protocol.......................................................................................	58
9.3.1 Set-Function Listing.................................................................		58
9.3.2 Get-Function Listing.................................................................		64
9.3.3 Remote Control Pass-through mode.......................................		71
Other Information
Customer Support.............................................................................		74
Limited Warranty...............................................................................		75
Mexico Limited Warranty..................................................................		77

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft

Corporation in the United States and other countries.

ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

is a trademark of SRS Labs, Inc.

Premium Sound technology is incorporated under license from SRS Labs, Inc.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection

Agency (EPA).

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online.

The ViewSonic CD also provides an opportunity for you to print the product registration form. Upon completion, please mail or fax to a respective ViewSonic office. To find your registration form, use the directory “:\CD\Registration”.

Registering your product will best prepare you for future customer service needs.

Please print this user guide and fill the information in the “For Your Records” section. Your LCD displays serial number is located on the rear side of the display.

For additional information, please see the “Customer Support” section in this guide.

For Your Records

Product Name: IFP5550/IFP6550/IFP7550/IFP8650

ViewSonic Commercial Touch Display

Model Number: VS17121/VS16954/VS16876/VS16874 Document Number: IFP5550/IFP6550/IFP7550/IFP8650_UG_ENG

Rev. 1B 03-14-17

Serial Number: _______________________________________

Purchase Date: _______________________________________

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more.

USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

1. Getting Started

Congratulations on your purchase of a ViewSonic® LCD display.

Important! Save the original box and all packing material for future shipping needs.

Note: The word “Windows” in this user guide refers to Microsoft Windows operating system.

1.1 Package Contents

•	VGA cable	• Stylus pen x 3
• Power cable x 4		• User manual CD wizard
•	Remote control	•	Quick start guide
• AAA battery x 2		•	RS232 adapter
•	USB cable	•	Clamp x 5
•	Audio cable	•	Plate
•	AV cable	•	Screw x 3

User Guide and

Installation Software

CDE5561T/CDE6561T/CDE7061T/IFP7561T/

CDE8452T/SWB5561B/SWB6561B/

SWB7061B/SWB8452B

PC System Requirements

Intel® Pentium® processor or greater running on Windows® Platform,

4x CD-ROM drive; 64MB or more of available RAM; 800x600 color display.

Mac® System Requirements

Mac OS version 10.x; 4x CD-ROM drive; 64MB or more of available RAM; 800x600 color display.

Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks, registered or otherwise, are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this meterial, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this CD-ROM may change without notice, No part of this CD-ROM may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission of ViewSonic Corporation.

07/13/16 • CDE61T_UG • Made in China

1.2 Wall Mount Kit Specifications (VESA)

Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.

inch	VESA Spec. (A x B)	Standard Screw (C x D)	Quantity
IFP6550 - 65”	600 x 400 mm	M8 x 25 mm	4
IFP7550 - 75”	800 x 400 mm	M8 x 25 mm	4
IFP8650 - 86”	800 x 400 mm	M8 x 25 mm	4
IFP5550 – 55”	400 x 400mm	M8 x 25mm	4

•ViewSonic provides the standard dimensions for wall mount kits as shown in the table above.

•To find the perfect mount, please browse www.viewsonic.com or call our service team.

•When purchasing our wall mount kit, a detailed install manual and all parts necessary for assembly are provided.

•Do not use the screws that longer than the standard dimension, as they may cause damage to the inside of the LCD display set.

2. Smart Whiteboard/LCD Display

Features

This section introduces you to the features of your LCD Display.

Note: The features or applications described in this User’s manual may vary depending on the device model purchased.

2.1 Control Panel Overview

Item Description

Press the key to turn on the device

Press the key to turn on/off the screen

Press and hold the key to turn off the device

Back to Embedded Player main interface

Return to Embedded Player previous level

Call up function menu

Decrease volume

Increase volume

USB port for Embedded Player and internal PC

Receives signals from the remote control

2.2 Terminal Interface Overview

1	2	3	3	4	3	5	6	7	4	2



																LAN

										2	8	9	10	11	12		13	14

Item	Description
	Connected to display devices with HDMI input function
	USB port for Embedded Player
	High-definition multimedia interface signal input, connect to PC with HDMI
	output, set-top box, or other video device
	HDMI 1 supports up to 3840x2160@60Hz
	HDMI 2 and 3 support up to 3840x2160@30Hz
	Touch signal output to the external PC
	Touch 1 for HDMI IN 1 and 2
	Touch 2 for HDMI IN 3, DP IN and VGA IN
	Connected to devices with DisplayPort output function
	DP supports up to 3840x2160@60Hz
	External computer audio input
	External computer image input
	Composite video and audio input
	Coaxial output
	Serial interface, used for mutual transfer of data between devices
	Audio output to the external speaker
	Standard RJ45 (10/100MHz) Internet connection interface(This network
	port is used for Embedded Player and Slot in PC)
	Power On / Off switch
14	AC power input

2.3 Remote Control Overview

Press to turn the display ON/OFF

Mute / Unmute

Display information of the current input source

Blank screen

Freeze screen

Numeric input button

Press to switch between PC applications

Numeric input button

Close current PC window

Source selection button

Press to display Menu

Screen capture

PC ‘Tab’ button

Switch to slot in PC desktop

PC ‘Backspace’ button

START

PC ‘Windows’ button

PC ‘Menu’ button

Press to scroll up

Press to scroll left

Press to scroll right

Press to scroll down

Enter button. Press it to select options.

Writing software startup

Shortcut button to exit dialog boxes

Back

PC ‘Space’ button

CH+ : PC previous page CH- : PC next page

Increase / Decrease volume

F1:

Windows F1 Function

F2:

Windows F2 Function

F3:

Windows F3 Function

F4:

Windows F4 Function

F5:

Windows F5 Function

F6:

Windows F6 Function

F7:

Windows F7 Function

F8:

Windows F8 Function

F9:

Windows F9 Function

F10:

Windows F10 Function

F11:

Windows F11 Function

F12:

Windows F12 Function

2.4 Inserting Remote Control Batteries

To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types.

1.Remove the cover on the rear of the remote control.

2.Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the

“+” on the battery post.

3.Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.

Warning: There is a risk of explosion if batteries are replaced with the incorrect type.

Note: Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.

2.5 Remote Control Receiver Range

The working range of the remote control receiver is shown here. It has an effective range of 8 meters. Make sure there is nothing obstructing the remote control’s signal to the receiver.

3. Setting Up Your Display

Warning: For the safety of you and your unit, please do not connect to a power supply before the external device is prepared.

3.1 Connecting an External PC

USB cable

Audio cable

VGA cable

Computer

1.To display video and sound from an external PC follow the instructions below.

Note: External PCs can also be connected to the display via HDMI cable.

•Connect a VGA cable (15-pin) from your external PC to the VGA IN port on the display.

•Connect an audio cable from the AUDIO OUT port on your external PC to the

AUDIO IN port on the display.

2.Connect a USB cable to the external PC from the TOUCH OUT port of the display.

Note: For optimal results, select 1920x1080p as the external computer's input resolution.

3.2 RS232 Connections

RS232

Serial Port Cable

Computer

When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more.

3.3 Connecting USB Peripherals

Just like a regular PC, it is easy to connect various USB devices and other peripherals with your smart whiteboard.

1.USB Peripherals: Plug the USB device cable into the USB IN port.

2.Networking and modem cables: Plug the router cable into the LAN IN port.

3.Microphone: Plug the microphone cable into the MIC port.

Router and other network signal output

USB cable

Audio cable

Network cable	USB equipment
	USB equipment
	Network cable

Internet

3.4 AV IN Connections

		DVD
Camera	Video game	Set-top
Camera	Video game
Video
Video recorder		Satellite TV receiver

Video

1.Connect a 3-color AV cable from the AV IN ports on your display to the AV OUT ports of a peripheral device (AV cable: Yellow is Video, Red is Audio-R, White is Audio-L).

2.Plug in the power cord, and turn on the rear-panel power supply switch.

3.Press the button on the right-hand side of the display to turn the screen on.

4.Press the INPUT button to switch to the “AV” source.

3.5 HDMI Connections

HDMI cable	DVD player

1.Connect the HDMI cable to the HDMI ports on your display and peripheral device.

2.Plug in the power cord, and turn on the rear-panel power supply switch.

3.Press the button on the right-hand side of the display to turn the screen on.

4.Press the INPUT button to switch to the HDMI source.

Note: HDMI 1 supports up to 3840x2160@60Hz

HDMI 2/3 supports up to 3840x2160@30Hz

3.6 Coaxial Connections

Coaxial cable

Power amplifier/stereo equipment

1.Connect a coaxial cable from DIGITAL OUT to your sound system’s coaxial connector.

2.Plug in the power cord, and turn on the rear-panel power supply switch.

3.Press the button on the right-hand side of the display to turn the screen on.

3.7 Video Output Connection

Projector

Audio cable	HDMI cable

1.Use HDMI cable to connect display devices with HDMI in, and use audio cable to connect sound input.

2.Plug in the power cord, and turn on the rear-panel power supply switch.

3.Press the POEWR button on the right-hand side of the display to turn the screen on.

Note: The HDMI OUT can output any source signal, and the maximal resolution is 1080P@60Hz.

4. OSD Menu Operation

4.1 General Setting

To select an input source:

1.Press INPUT button on remote control to display the general setting menu, then press DOWN to enter the input source menu..

2.Press DOWN / UP / LEFT/ RIGHT to select the input source you want.

3.Press Enter button on remote control or click with touch pen to select the input source.

4.Press BACK key on remote control or click blank area outside menu with touch pen to quit the on-screen menu.

To adjust the backlight and enable/disable Flicker Free:

1.Press INPUT button on remote control to display the general setting menu.

2.Drag icon directly with touch pen to adjust the backlight value.

3.Click Flicker Free icon to enable/disable the function.

4.Press EXIT key on remote control or click blank area outside menu with touch pen to quit the on-screen menu.

To adjust the volume:

1.Press INPUT button on remote control to display the general setting menu.

2.Drag icon directly with touch pen to adjust the value.

3.Press < Mute > button on remote control to enable or disable mute function.

4.Press EXIT key on remote control or click blank area outside menu with touch pen to quit the on-screen menu.

4.2 More OSD settings

Press MENU button (in any source but not Embedded Player source) on remote control to display general settings menu.

Audio Setting

1.Turn the volume, bass, treble and balance icons directly with touch pen to adjust value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press VOL+/VOLto adjust value.

2.Click the Standard, Standard, Meeting, Class, Custom icons directly to change the audio efficacy.

3.Click the Mute icon directly to enable/disable mute function.

Screen Setting

1.Click Image Sticking Protection to enable/disable the function.

2.Click the 4:3 and 16:9 icons directly to change the ratio.

Display Setting

1.Turn the Brightness, Contrast, Hue and Sharpness icons directly with touch pen to adjust value. Or press DOWN / UP / LEFT/ RIGHT to select icon then press

VOL+/VOLto adjust value.

2.Click the Standard, Bright, Soft and Customer icons to change the display efficacy.

3.Click the Standard, Cold and Warm icons to change the color temperature.

4.Drag icon directly with touch pen to adjust the blue light value.

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