This chapter provide brief descriptions of selected Call Routing menu options. A pointer to documents that
contain a more detailed description for each of these Call Routing menu options is provided.
Intercom Partition Setup , page 1
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Intercom Calling Search Space Setup , page 2
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Intercom Directory Number Setup , page 2
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Intercom Translation Pattern Setup , page 2
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Access List Setup , page 2
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Client Matter Code Setup , page 3
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Forced Authorization Code Setup , page 3
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Call Park Setup , page 4
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Directed Call Park Setup , page 4
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Call Pickup Group Setup , page 4
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Transformation Profile Setup, page 5
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Mobility Setup , page 5
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Logical Partitioning Policy Setup , page 5
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Call Control Discovery Setup , page 6
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External Call Control Profile Setup , page 6
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Video QoS Reservation Setup, page 6
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Intercom Partition Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Intercom > Intercom
Route Partition menu path to configure intercom partitions.
An intercom partition contains a list of route patterns [directory number (DN) and route patterns]. Partitions
facilitate call routing by dividing the route plan into logical subsets that are based on organization, location,
and call type. For more information about partitions, see the Cisco Unified Communications Manager System
Guide.
For more information about intercom partitions, see the Cisco Unified Communications Manager System
Guide.
Intercom Calling Search Space Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Intercom > Intercom
Calling Search Space menu path to configure intercom calling search spaces.
An intercom calling search space comprises an ordered list of intercom calling search spaces that are typically
assigned to devices. Intercom calling search spaces determine the partitions that calling devices search when
they are attempting to complete a call.
For more detailed information on calling search spaces and partitions, see the Cisco Unified Communications
Manager System Guide. For more information about intercom and intercom calling search spaces, see the
Cisco Unified Communications Manager System Guide.
Other Call Routing Menu Options
Intercom Directory Number Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Intercom > Intercom
Directory Number menu path to configure intercom directory numbers.
Using Cisco Unified Communications Manager Administration, configure and modify intercom directory
numbers (DNs) that are assigned to specific phones.
For more information on how to configure intercom directory numbers, see the Cisco Unified CommunicationsManager System Guide.
Intercom Translation Pattern Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Intercom > Intercom
Translation Pattern menu path to configure intercom translation patterns.
Cisco Unified Communications Manager uses translation patterns to manipulate dialed digits before it routes
a call. In some cases, the system does not use the dialed number. In other cases, the public switched telephone
network (PSTN) does not recognize the dialed number.
For more information on how to configure intercom translation patterns, see the Cisco Unified CommunicationsManager System Guide.
Access List Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Class of Control >
Access List menu path to configure access lists.
Cisco Unified Mobility allows users to manage business calls using a single phone number and pick up
in-progress calls on the desktop phone and cellular phone. Access lists determine the phone numbers that are
explicitly allowed or blocked for in-progress call transfers.
For more information about Cisco Unified Mobility and how to configure access lists, see the Cisco Unified
Communications Manager System Guide.
Client Matter Code Setup
In Cisco Unified Communications Manager Administration, use the Call Routing > Client Matter Codes
menu path to configure client matter codes.
Client Matter Codes (CMC) assist with call accounting and billing for billable clients. CMC force the user to
enter a code to specify that the call relates to a specific client matter. You can assign client matter codes to
customers, students, or other populations for call accounting and billing purposes.
The CMC feature requires that you make changes to route patterns and update your dial plan documents to
reflect that you enabled or disabled CMC for each route pattern. You can access the Client Matter Codes
search and configuration windows from Call Routing > Client Matter Codes in Cisco Unified
Communications Manager Administration.
For detailed information about client matter codes, see the Cisco Unified Communications Manager SystemGuide.
In Cisco Unified Communications Manager Administration, use the Call Routing > Forced Authorization
Codes menu path to configure forced authorization codes.
Forced Authorization Codes (FAC) allow you to manage call access and accounting. This feature regulates
the types of calls that certain users can place by forcing the user to enter a valid authorization code before the
call completes.
The FAC feature requires that you make changes to route patterns and update your dial plan documents to
reflect that you enabled or disabled FAC for each route pattern. You can access the Forced Authorization
Code search and configuration windows from Call Routing > Forced Authorization Codes in Cisco Unified
Communications Manager Administration.
For detailed information about forced authorization codes, see the Cisco Unified Communications ManagerSystem Guide.