Viavi OneExpert ONX CATV 620 Quick Start Manual

Extended Quick Start Guide v7

August 2017

OneExpert

ONX CATV 620

2

Table of Contents – OneExpert CATV

ONX CATV - Interfaces and Controls

ONX CATV - SW Upgrade and Data Synchronization

ONX CATV – Engineering Mode

ONX CATV - Ethernet Testing

ONX CATV – CATV Testing ONX CATV - StrataSync

ONX CATV - Overview

4

ONX Controls keys

Network Indicator LEDs

High Sensitivity Touch Screen

Shortcut Buttons

Short Cut Hard keys – Functions keys

Navigation Directional Buttons

Back, Home Screen, and Utility Buttons

Power On/Off Button

5

ONX Interfaces

Port 2 – RF Ingress Port

Connect to upstream from house for Ingress Scan

Port 1 – RF US/DS Analysis

DOCSIS, QAM

D-Ring

Dual 10/100/1000 RJ45 Ports

Dual USB 2.0 Ports

Battery Charger Port (under flap)

6

Power LED - Systems Keys

The DC Power Input, located on the bottom of the instrument, is used to connect the AC adapter. The Charge LED located next to the power input indicates that the adapter is connected.

✓ Solid green indicates that charging is

complete.

✓ Slow flashing red indicates that the battery

charge is critically low, and less than 10%.

✓ Fast flashing red indicates that the charging

was suspended due to a fault and user intervention is necessary (for example, an incorrect charger is attached).

✓ Solid red indicates that the charging was

suspended due to overheating. The unit can continue to run, and no user intervention necessary.

✓ Solid amber indicates that the battery is

charging.

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LED’s

Sync – Reports the status of modem synchronization.

✓ Blinking green indicates that the modem is ranging. ✓ Solid green indicates that the modem has

successfully ranged.

Network – Indicates the status of network

connectivity.

✓ Blinking green indicates that the unit is acquiring

an IP address.

✓ Solid green indicates that an IP address has been

acquired.

✓ Blinking amber indicates a timeout – the unit was

unable to acquire an IP address.

✓ If the LED is not illuminated, the network is not

active – either the unit is not connected or it is logged off.

Batt – A multi-color LED that indicates the battery

status.

✓ Solid green indicates that either the battery charge

is higher than 30%, or that an external source is powering the unit.

✓ Solid red indicates that the battery charge is

critically low, and less than 10%.

✓ Solid amber indicates that the battery is getting

low, and the charge is between 10% and 30%.

Error – Solid red indicates error and

alarm conditions. The type of error varies and depends on the application.

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Tray Menu

SAVE TO JOB – Saves the results to job ticket. SAVE TO REPORT – Saves the results to a

report. Formats available: XML, PDF, or HTML.

VIEW REPORT – Views a saved report. Select

View Report and

then select the saved report to view. If there are

no saved reports, the text will be grayed out.

SCREENSHOT – Takes a screen capture of the

current menu (the screen you were viewing when you launched the tray menu).

NETWORK – Enables or disables the

home/Ethernet network.

BLUETOOTH – Enables or disables Bluetooth. VOLUME – Control the device volume. HELP – Provides TAC phone numbers.

USING THE TRAY MENU

The tray menu allows access to commonly used functions. It can

be accessed either by pressing the

Tray system key or by swiping downward from the top of the LCD.

Hint: A long push on TRAY key will

automatically start a screen capture. It is

useful when a short Tray key push

doesn’t open the Tray menu (when for

example a function key menu is open)

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User interface

SELECTING A MENU

To select a menu, either touch the item or use the arrow navigation keys to highlight the desired menu item and

then press the OK key.

SHORTCUTS

✓ If you have a test or function that you use frequently

you can make it a shortcut.

✓ Touch and hold the icon for the function and then

drag it to the bottom of the screen to create a shortcut.

✓ You can create up to four shortcuts. ✓ To remove the shortcut, drag it off the shortcut bar.

REARRANGING ICONS

✓ You can rearrange icons within a menu for tests

or functions you use frequently.

✓ To rearrange icons inside a menu, touch and

hold the icon and then drag it to the new location.

COLLAPSIBLE MENUS

Each main item is a collapsible menu. Touch the triangle on the right (the triangle rotates from pointing left to pointing down) or use the arrow keys to highlight the menu item and then press

the OK key.

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Home Screen

Home Screen is default when ONX is turned on

✓ It can be reached by selecting the Home Screen

button above the On/Off Button

✓ Back Button also returns the user to the Home

Screen

Each Menu option is labeled and can be opened or collapsed by the triangle buttons to the right

Shortcuts are located across the bottom and can be

customized by selecting an icon and dragging it to the shortcut bar

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System Settings

System Settings menu offers the ability to

✓turn on Remote Operation (via VNC Viewer), ✓change power and screen settings, ✓view Hardware and Software versions, ✓view Options purchased with ONX 620 meter and

✓ complete USB Software updates

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System Settings − Remote Operation of ONX

✓The ONX CATV support interoperability Via IP

connection such as Tight VNC or VNC Viewer

✓Under Systems Settings is Remote Operation

allowing IP connection and control and also remote file browsing over HTTP

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• Remote Operations

• All under one screen

• Troubleshoot faster & more efficiently

• Fault & test point often at different

locations

• Integrate with StrataSync

• Technician Aids On App

• Tutorials, videos, manuals

• Accessory guide

OneExpert CATV – Mobile App

ONX-620

14

If the applicable setting is enabled, Quick Check CW channels are added to the channel plan build process. This should assist with discovery of any CW channels that are being missed or misidentified.

CATV Settings

15

✓ CATV Settings now

provides the option for

default work order ID to be

the last selected work order

instead of “Work Order” with

date/time stamp.

CATV Settings

OneCheck

✓ Measure BER 1.0e-9 setting can now

be locked.

✓ BER dwell multiplier configuration has

been added to make BER dwell time 1 10 times as long as normal.

ChannelCheck

✓ Measure BER 1.0e-9 setting has been

added to ChannelCheck.

✓ StrataSync Workflow - Auto-purge functionality is now supported

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ONX Calibration Certificate (StrataSync)

ONX CATV - SW Upgrade and Data Synchronization

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ONX Software / Firmware Upgrades

• Software (SW) and Firmware (FW) releases are the best way to ensure your VIAVI

OneExpert ONX is functioning at its best.

• VIAVI delivers SW and FW easily via StrataSync and USB Stick

• All ONX units should be upgraded to the latest production software release – available

through StrataSync (or your Viavi representative)

• New SW Version offer substantial operational improvements and enhancements over earlier

software releases including the version that shipped with the units initially.

• The software will be deployed to the units by the StrataSync Administrator, but each unit

needs to be configured to connect with StrataSync.

• Follow these steps to ensure your meter is configured correctly and you can connect to

StrataSync to receive the latest updates.

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USB Upgrade Process

1) Click here to download the

newest firmware

2) Copy the downloaded file ONXCBL.xxx.xxx.xxx.oxu to the root directory of a USB thumb drive.

3) Press Cancel once the download has completed and you have placed the file on the USB thumb drive.

Note: Firmware must be downloaded from StrataSync first

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USB Upgrade Process

1) Insert the thumb drive into either USB port on the side of the ONX. Then start System Settings

2) Select USB Software

Update

3) At the popup, select the firmware image you wish to select for upgrade.

4) Press Update to start the upgrade

5) Press Update to confirm and start the upgrade. The meter will power off when the update is complete.

Note: Make sure you do not have an Ethernet cable plugged in when upgrading by USB

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StrataSync Synchronization

Note - You can synchronize to StrataSync via RF or WiFi, but this is ONLY for sending test files, receiving

configuration information like limit plans, etc. - not for SW/FW upgrades

1) Connect an Ethernet cable from an active internet connection (Cable Modem or router/gateway) to Port 1 on the ONX

2) From the ONX home screen navigate to System Menu and select Network - Verify the ONX has a valid IP address*

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StrataSync Synchronization

▪ Note - Sync via WiFi is now supported. Use Network Settings app to configure and join a WiFi network prior to performing

sync.You can synchronize to StrataSync via WiFi, but this is ONLY for sending test files, receiving configuration information like limit plans, etc.

1) Connect with WiFi from an active internet connection (Cable Modem or router/gateway)

2) From the ONX home screen navigate to

System Network / WiFi- Verify the ONX has a

valid IP address

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StrataSync Synchronization

3) Back to the ONX Home Screen – navigate to the System Menu and select StrataSync

4) StrataSync Account ID = xxxxxxxxx Interface* = Ethernet Server Address = stratasync.jdsu.com

(stratasync.viavisolutions.com also works) Server Port = 443

*If the “Interface” is set to DOCSIS

the firmware update will be skipped with no other warning.

Also this “Interface” selection does

not determine if the StrataSync communication is performed over the Ethernet or RF/DOCSIS. To Sync via RF Port 1 please use the

“Connection” app in the CATV

section at the top of the Home

screen to establish a live

connection with the CMTS prior to syncing to StataSync.

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5) Select Start

6) ONX will connect to StrataSync and

determine there is a “Software Update

Available” - Select OK.

NOTE: SW update will proceed. The unit will Power off completely after completion. Update process will take

10-15 minutes based on the size of the update file and

connection speed

The ONX will require that it is plugged into AC power or above 50% battery life prior to updating

Firmware Update Via StrataSync

7) Software packages will be confirmed – Select Update

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Troubleshooting the ONX FW/SW Upgrade Process

- No IP address

1) Confirm the Ethernet port is turned on by selecting the Ethernet

option at the bottom

2) If the IPv4 State = “In

Use By Application” –

From the Home Screen

and navigate to the

Ethernet menu – Select Ethernet

3) Select the Network Stop button at the bottom – This dis associates the

Ethernet port with the

Ethernet testing function

4) Press the Back button and Power Cycle the Meter

*When the meter returns to the Home screen start from Step 1 at the beginning of this

document

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System Settings − Remote Operation of ONX

ONX CATV - Engineering Mode

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ONX Demo mode (Simulator Settings)

Enable Demo mode:

1. The unit is switch off

2. Press and hold the Tray key

3. Press shortly the Power on key

4. Hold the Tray key until the for top led are orange (takes about 3sec)

5. Release the Tray key

6. Go in CATV setting and select Engineering Utilities

7. Select “Use Simulator”

8. Reboot the unit

Disable Demo mode:

1. The unit is switch off

2. Press and hold the Tray key

3. Press shortly the Power on key

4. Hold the Tray key until the for top

led are orange (takes about 3sec)

5. Release the Tray key

6. Go in CATV setting and select Engineering Utilities

7. Unselect “Use Simulator”

8. Reboot the unit

IMPORT: NEVER UPGRADE A ONX CATV in Demo Mode !

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ONX Engineering Mode and Build-in Self Test (BIST)

Enable Engineering mode and run a BIST:

1. The unit is switch off

2. Press and hold the Tray key

3. Press shortly the Power on key

4. Hold the Tray key until the for top led are orange (takes about 3sec)

5. Release the Tray key

6. Go in CATV setting and select Engineering Utilities

7. Select “Built-in Self Test” and Start BIST :

8. Go to File Browser and copy the custBist*.zip file to a plugged USB memory stick :

ONX CATV - Ethernet Testing

Viavi OneExpert ONX CATV 620 Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual