Vestel VSP355G User Manual

USER MANUAL

VSP355g

Dear Customer,

You have purchased a quality VESTEL product by preferring our telephone device.
Your device will serve you for long years as long as you display the necessary care and

maintenance. The manual contains instructions and pictures for the telephone.
We hope you enjoy using your device.

Important Safety-Related Information,

Please read the instructions below carefully to know your device quickly and make use of
all the functions of your device.

CAUTION: Important instructions must be followed to prevent damage to data and
components or harming users. This user manual includes important information regarding
first use, safety, cleaning and maintenance of your device. Always keep this manual with
your device.

JJ Table of Contents

Safety Information ......................................................................... 3

Important Information Regarding User Manual ................................ 8

Issues to be Considered About Carrying and Transportation .......... 9

Liability Limitation ........................................................................... 9

General Duties of Buttons .............................................................. 10

General Appearance ...................................................................... 11

Telephone Use ............................................................................... 12

Cleaning and Maintenance ............................................................. 35

Troubleshooting ............................................................................ 36

Technical Specifications ............................................................... 42

JJ Safety Information

power cable while cleaning it.

• Do not use damaged power cables or

plugs.

• Do not touch the power cable or the

device with wet hands, this could cause
damages to you or your device.

• Do not recharge with any other device

not approved by battery manufacturer.

• Do not place any objects on your device

as its screen might get scratched.

• Do not use your device under rain.

• Do not use other styluses or variations

not approved by the manufacturer.

• Do not try to disassemble your telephone.

• Turn off the product and remove the

• Do not get your device near heaters and

high pressure containers.

• Do not scratch the paint, logo etc. found

on your device.

• Do not use your device if the screen

breaks or cracks.

• Be careful during plugging and unplugging

operations while using the device with
accessories.

• Use accessory cables like power cables,

earphones perpendicularly, without hori­zontal movement.

• Never use your device in the following

conditions:

-If the device body is damaged and

3

electrical parts are exposed,

cause damage to the device or injuries.

-If the device came into contact with water
or other liquids.

• If one of the situations mentioned is

observed, power off the device immediately
and contact authorized service.

• A damaged appliance or damaged parts

of the appliance can cause serious injuries
and fire.

• Device does not contain parts that the

user can interfere with.

• If any malfunction occurs, do not attempt

to repair your device by yourself otherwise,
the device will be out of warranty.

• Using accessories that are not

• If a problem occurs regarding product or

battery; the necessary repair and battery
change operation must only be performed
by the authorized service.

• Do not use the device in extremely cold

or hot, dusty, humid or dry environments.

• The radio frequency emitted by your

device can interfere with some sensory aid
devices.

• Please contact the company manu-

facturing the sensory aids before you
use your device and make sure the radio
frequencies emitted by your device do not
affect the sensory aid.

recommended by the manufacturer can

• Pacemaker manufacturers recommend

4

that at least 15cm distance is placed

• Your phone might get hot during normal

between a device and the pacemaker to
prevent a possible interference.

• Do not use your device near devices

or instruments like radio towers or sound
systems which emit radio frequencies.

• Do not unplug the charger by pulling on

the cable. Adhere the rules specified by
hospitals, health institutions, planes and

airports. Do not use your device if its use is

prohibited.

• Do not download software to your

phone from unknown websites. It might
be a malicious software and damage your
phone. Manufacturer is not responsible of

use and charging.

• Close the open applications if your phone

overheats.

• Do not expose your phone or accessories

to open flame or burning tobacco products.

• Unplug the charger from the power

socket and device when not in use.

• Use the AC power source defined in the
charger specifications. Using inappropr-

iate voltage may cause a fire or damage
the charger.

• Do not place your device in places

where the battery and charger can be
damaged due to impact. Otherwise it may

such damages.

cause battery leak, device malfunction,

5

overheating, fire or explosion.

the earphones and never text while driving.

• Do not place sharp objects like needles

next to the earplugs.

• Earplugs can attract these objects and

injure you while you use the device.

• Do not leave your phone’s accessories in

places that small children can reach; your
phone contains sharp edges that can cause
injuries and small parts that can detach and
cause choking hazard.

• Uses that will block the air flow of the

device or cause overheating should be
avoided.

• Do not use your phone outdoors in rainy

and stormy weather.

• Do not use the device in gas stations.

• Keep the device 15mm away from your

body or ear while making a call.

• Keep the device away from magnetic

fields.

• Do not use the device when its back cover

is not installed.

• Do not use the camera flash of the device

close to the eyes of humans or pets.

• Do not use the device for an operation

other than its intended use, otherwise the
device warranty will be void.

• Do not plug foreign objects to the inputs

and outputs of the device and the charger.

• Do not use the handset while driving. Use

• Otherwise it may cause explosion or fire.

6

• Before use, make sure you read and

WARNING: COMPLIES

understand the user manual.

• Connection may not be established in

any condition during an emergency call.
Only the device should not be relied on for
basic communication.

Environmental Conditions;

• The operating environment of the product
must be 0 - 40º C ambient temperature

and 20 80% relative humidity.
WARNING: To prevent possible hearing
damage, do not listen for long periods on
high volume settings.

WITH ETSI TS 123.038 V8.0.0
AND ETSI TS 123.040 V8.1.0
TECHNICAL SPECIFICATIONS
WHICH CONTAIN ALL
TURKISH CHARACTERS.

Adapter Information

Brand : Jiangsu Chenyang
Electron Co.,Ltd
Model : C-P08

Input : 100-240V 50/60 Hz 0.3A
Output : 5V 1500 mA

7

Instruction Symbol

• Copying or duplication by any means of

any text, figure etc. information contained

Wi-Fi (WLAN): This device can be

used in all European countries. 5150 - 5350

MHz band is limited for only indoor use

Important Information Regarding User
Manual

• Some words or phrases are highlighted

with special format in this manual.

• Important instructions must be followed to

prevent damage to data and components
or harming users.

• The information contained in this user

manual is protected by copyrights.

in the manual is forbidden without written
consent of the copyright holders.

• It is forbidden to apply reverse engineering

on or destroy the product supplied with the
manual.

• All visuals in the manual are for reference

only, they might not reflect the facts.

Issues to be Considered About Carrying
and Transportation

• Do not drop the device during transpor-

tation and protect it against impacts.

• The malfunctions and damages that occur

during transportation after the product is

8

delivered to the customer are not covered
under the warranty.

Liability Limitation

All the technical information, instructions
of use, the devices operation and main­tenance in this manual includes the latest
information regarding your product.
Manufacturing company does not assume
any responsibility for damages and injuries
that might be caused due to not observing
the instructions in this user manual, using
the device outside its intended use,
unauthorized repairs, unauthorized modifi­cations on the device and using spare parts
not approved by the manufacturer.

9

JJ General Duties of Buttons

Key Title One-Click Touch and Hold

Last Applications
Button

Home Screen
Button

Back Button Opens the screen you viewed previ-

Power Button Screen is turned off (darkened) or

Volume buttons Used to increase and

Camera Button Opens the camera and enables

Lists the last used applications.

Opens the the home screen. Google browser opens when home

ously. If the screen keyboard is open,
it closes the screen keyboard.

on with this operation. When ad-

justed from Settings>Accessibility

menu, the same function (turn off/
on function) can be used while ma­king a search.

decrease the volume.

shooting.

screen button is pressed and dragged.

Opens a menu where you can change the

phone profile (sound, silent, vibration),

you can turn off the phone, restart the
phone or activate the plane mode.

Sets the volume to the highest or lowest mode

fast. Also, it serves as zoom +/- in camera
application.

Used to enter camera application quickly.

10

JJ General Appearance

WARNING: The specifications in this

user manual and visuals and the content of
the box can vary depending on model.

1. Earphone Speaker

4. Light sensor

5. Proximity Sensor

6. Power Button

7. Headphones Jack

8. Touch screen

9. Loudspeaker

10. Micro-USB input

11. Microphone

12. Rear Camera

13. Flash

14. Increase/decrease volume

15. Camera Button

2. Notification Light

3. Front Camera

11

JJ Telephone Use

Opening the Back Cover of the Phone

pull the card downwards.

UIM/SIM Card Inserting and Removing

UIM/SIM Card must be inserted before

making a call. Please turn off your phone
and remove the battery before inserting

UIM/SIM card. Make sure that the metal

part of the chip on the card faces down as

you insert the UIM/SIM Card. To remove
the UIM/SIM card inserted in the phone,

Inserting and Removing SD Card

First, remove the back cover of the phone

to insert SD card. Slide the metal on the
SD card slot towards the camera. Lift the
free slot and insert the SD card into the slot
with the yellow pins facing down. Slide the

slot back in place and lock. Repeat the first

steps to remove the SD card.

12

WARNING: SD card inserted/removed

notification and recognition information
requires the smartphone to be turned off
and on.

Inserting and Removing the Battery

Recharging the Battery

It is advised to fully charge the battery
before first use of the phone.

13

WARNING: When plug-

Light Touch/Short Press/Click

ging the Micro-USB socket
into the phone, the USB

symbol must be up. Phone
will be damaged if it is in­serted upside down and
forced.

WARNING: It is risky to make a call when
the battery is being charged.

Using the Touchscreen

You can directly interfere the screen key­board, symbols and buttons displayed on
the screen by touching them with fingers.

Applications can generally be opened with
a light touch.

Touch and Hold

A symbol on the screen can be lightly pres­sed without sliding and its options can be
opened.

Dragging

Touch a symbol without lifting your finger
off it, and release when you arrive the
desired destination on the screen. Thus,
you will carry the application shortcut, file

etc.

14

Scrolling

and index finger) together, and zoom out

To easily test photographs, web pages and
similar applications, move your finger on
the screen surface without stopping in first

touch (and thus avoid dragging).

Fast Dragging

It resembles dragging but in addition, you
have to slide your finger back and forth

with swift movements.

Resizing & Zooming with Fingers

You can perform the zooming in function
by bringing two fingers (generally thumb

function by sliding your fingers
apart.

NOTE: Generally works in Maps, browsers
and pictures.

Screen Rotation

The function of screen rotating to match
the phone orientation when you turn
the device left or right. Please follow the

Settings> Screen> Auto-rotate screen to

activate screen rotation.

15

Proximity Sensor

Turning VSP355g On

Turns off and locks the screen during a call
for the screen not to be affected.

Turning VSP355g On and Off

Please make sure battery and UIM/
SIM card is inserted before you turn on
VSP355g. If you turn VSP355g on without
inserting UIM/SIM card, the “No Sim
Card - Just Emergency Calls” message is
displayed. But you can make emergency

calls and use some functions even if no

UIM/SIM card is inserted in your phone.

1. Keep the power button pressed until the

screen turns on.

2. If you appointed a pin number to your

UIM/SIM card, please enter this pin code.

Info : It might take some time of the phone
to turn on. Please wait.

Turning VSP355g off

1. Keep the power button pressed until the

phone menu is displayed.

2.To turn VSP355g off, select Turn Off and
touch ok.

16

Home Screen

Status Bar

From the status bar, you can obtain the
following information by looking at the

symbols which display your phone’s status;
Network signal strength, Battery status,
current time, USB connection status and

data service information.

Notification Indicator

To be able to turn notification indicator on,
pull the status bar down by lightly touching
it. Thus you can access notifications and
wireless network options. When touched

lightly, ‘Back Button’ closes the notification

indicator.

Application Symbols (Screen Shortcuts)

When the desired Symbol is touched, the

related application opens.

17

Application Menu

the Symbol to its new location/a new page

Please enter the main Menu list interface
to access the applications.

Arranging the Home Screen
Wallpaper (changing) Setting

At the Home Screen, keep your finger

pressed at a space where no application or
present or on the menu button and select
a wallpaper, for example you can select a
favourite picture as wallpaper.

Relocating

Touch the symbol you want to relocate and
keep it pressed, then drag it to the direction

and release.

Removing the Symbol

Touch the Symbol you want to remove and

keep it pressed, and drag it to the remove
icon that appears on the screen. Thus you
will remove the shortcut of the related
application.

Locking/Unlocking the Screen
Locking the Screen

In the factory settings as default, the screen
turns off and locks itself after a period of
non-use.

(right or left) you want to move it and carry

When the screen is on, it can be locked

18

with a single push of the power button.

Writing With The Keyboard

You can continue listening to music or
answering calls while the screen is locked.

Unlocking the Screen

Screen locks automatically when it is not

used for a duration. To unlock the screen,
keep the lock symbol in the centre pressed
and slide it right.
Please adjust the delay time appropria-

te for your use by clicking the “Settings>
Screen> Sleep” options from the menu.

Using the On-Screen Keyboard

When you need to input text or a

Number, the on-screen keyboard appears

automatically.

Determining On-Screen
Keyboard Orientation

Rotate the screen and use the on-screen
keyboard in horizontal or vertical orientation
as you desire.

Call Notification Making a Call

You can easily make a call by clicking on
the call expression .
You can open the numpad by clicking on

19

the ‘Call’ Symbol on the application menu

International Call

or the home screen.

Dial the number you want to call or select a

number/contact from the call log and press

the Call symbol.

Fast Dial

Make the fast dial you assigned previously
by keeping the related number pressed.
If that is not possible, keep a selected
button pressed and activate this feature

by selecting a person/Number from the

opening menu.

To make an International Call, keep the
‘0’ button pressed and dial (+). Enter the

international code of the country you

want to call (Ex: +90 for Turkey) and dial

the rest of the number without zero at the
beginning.

Emergency Call

If a SIM card is inserted into your phone

and is working, you can make a call by
dialling the emergency number (Fire

Brigade, Ambulance etc.) If your phone
isn’t inserted any UIM/SIM card or if you
couldn’t open the phone with the pin code,

you can make an emergency call as well.

20

Rejecting/Answering Call

All Calls

When another person calls you with the
screen locked, touch the answer symbol,

Answer

and touch the reject symbol

Reject

to

reject the call.

Leaving a Voice Message

With the voice message supported by the
network, you can avoid missing calls. Voice
Message works just like an answering mac­hine and can be controlled.

Call Log

When in Home Screen or in application

menu, press the call button and click on call

Incoming Calls
Outgoing Calls
Missed Calls

You can press the call button to the right of
call history to call the number you desire.
You can check the details by clicking on call
history.

Contacts

Click on the contacts list symbol on home

screen or application menu interface or

display the contacts list from the Contact
List settings in call symbol.

log, and display the recorded call history.

21

Call Details

Messages

Touch the contact on call history menu and
then click on the contact profile picture,
you can assign a special ringtone to the
contact from the settings menu on upper
right.

NOTE: Contacts recorded in sim card

cannot be assigned special ringtones.

Contact Settings

Press on a contact and keep pressed to
display the settings menu and select the
desired option.

In the Home Screen or application menu

interface, click on the message icon to see
the message list. You can use your phone

to receive, arrange, write and sent SMS &
MMS (Picture message).

Writing A Message

In the message list interface, click on the
Message button. Also, touching the three
dots on the phone makes message settings
visible.

Sending Text Message

First, enter a number to the recipient part

22

of the message/Add a number from the

automatically becomes an MMS message.

last calls list or select one of the contacts.
Then click on the empty message page and
write your message. When your message is
completed, send your message by pressing

the send button (paper plane symbol).

Sending MMS (Picture Message)

MMS allows you to send/ transmit
photographs, (short) videos, PPT files,

email supporting messages, contact cards
and music/sound files. When you add a
multimedia content (photograph, video,

sound and PPT file) or a webpage link,

Before sending the MMS message, enter a

number to the recipient area and write your
message by clicking on the text area.
Open the settings menu by clicking on the
menu icon, select add subject, click on the
paperclip symbol and add a photograph,
video, sound and PPT file. When you are
done, send your message by clicking on

the send button (paper plane symbol).

Messaging

When you receive a new message, the new
message symbol is shown on the status bar.

email address to a normal message, it

Pull the status bar down lightly to open the

23

notification panel and view your message

You can open the menu options by keeping

by selecting the incoming message
notification. You can perform the same
action by clicking on the message symbol
on the home screen/application interface.
Messages are ordered according to their
time of sending. If you wish to return to
the Messages list while you write a message,
press the back button or the Menu icon and
select All Messages tab. Inside a message,
when you are in the interface where you
see the Messages written to a person, enter
your message to the content/text bar and
send your message by pressing the send

any conversation pressed in the Active

Messaging list.

• Copy Text

• Forward

• Lock

• Select the text to copy, copy

the message to SIM card

• Message Details

• Delete

Delete All

To delete multiple conversations at once;

delete all messages is selected from the

button (paper plane symbol).

settings symbol on the lower right of the

24

Menu - messaging, incoming message
screen.

Notification Settings.

Mail
Search (Magnifier)

Press the search symbol on the lower
right of the message list, write the word
information you want to search to the
search bar, the messages that contain the
text you wrote will be listed.

Settings

The settings under all main title regarding

messages in Message Settings View
mode are; Storage, Short Messages, SMS
Signature, Multimedia Messages and

25

E-mail accounts and e-mail exchanges to

be able to log on to the first mobile data is

turned on or WIFI connection is required .

When using your phone for the first time,

when you perform the setup, you can select

an existing email account or create a new

email account. You can setup a POP3,

IMAP or MS Exchange Mail account on

your phone. If you want to use this feature,

touch the application menu at the home

screen and click on the email symbol. Email

startup assistant will guide you step by step

as you create/register your account. Please

Writing and Sending Emails

enter the email address you want to create/

use and its password. If your GSM service

provider does not support email account
service, the phone will recommend you to
make the email setup manually through the
email account interface. Aside from this,
you can enter the send receive settings
information for the email account you want
to create by selecting manual setting
option. When you register, if you enter an

account name (Ex: your name) the name

you entered will be displayed on sent

emails. Finally, click on OK and end the

• Select menu and then email symbol to

access the mail index interface.

• Enter the recipient’s email address to the

To field.

• Enter the mail subject and content in the

Subject field.

• To attach a file to the email, touch the

menu and select add file.

• Finally, touch the plane picture and sent

the mail.

• If you don’t want to send the mail right

away and prefer it to wait as a draft; touch

the menu, select save draft or press back.
process.

26

New Event (Add)

Deleting and Editing an Event

You can always add a new event to the
calendar regardless of the view mode
selected.

• When the calendar is open, select menu

and add new event. You can perform the
same action by pressing on the day you
want to add an event to.

• Fill in all the information as you add the

new event. If the new event will continue

throughout the day, select all day. Click on

the approve sign on the screen and finalize
the operation.

Deleting and Editing an Event To see Event

details, select an event and press the Menu

button, select the pencil symbol and edit

or delete the event.

Event Notification

If you set up a notification, this symbol

appears in the notification bar and informs

you that you have a notification. Pull

down the notification panel and touch the

calendar notification list to check the event.

Clock

Select menu and then clock in the home

27

screen. Select time zone and time settings

as automatic. To setup an alarm, click on
alarm and complete the setup as desired.

Calculator

You can use the calculator on the phone
for simple and complex mathematical

calculations. To use, click on the ‘Calculator’
icon on the application interface. Calculator

has two interfaces Main Panel for simple
calculations and Advanced Panel for
advanced calculations.

28

There are two methods to switch between

the two panels:

• Hold the Main Panel and slide it left.

• Press the Menu button on the Main Panel

(on upper right, 3 vertical dots ) and select

Advanced Panel from theoptions.

• Copy: Copies the selected numbers.

• Cut: Cuts the selected numbers.

• Paste: Pastes the selected numbers. This

option is not displayed if text is not selected
and copier or cut. Perform the calculation

and press the magnifier icon.

you want to make and press the “=” symbol

to finalize it. You can delete the mistyped
numbers and operation symbols with
delete button.
When you type a number and operation
symbol, the following options appear as
you keep the result part pressed.

Internet(Google)

Enter the website you want to visit to the

address bar and click on go. When you are

in search engine (Google, Yandex etc.)

enter the information you want to search

Camera / Digital Video

Your phone is equipped with a camera

to enable you to shoot digital videos and

photos.

Camera

Before using the camera, make sure your

phone has sufficient memory so that the

photographs and videos can be recorded.

Go to the application menu from the

home screen and touch the camera icon.

Camera interface will open and views will

come to the screen. Interface will open in

photograph mode. You can switch to the

29

camera mode by touching the camera

Video Recording: Switch to digital video

symbol at the mode selection on lower
right.

WARNING: It is recommended to
turn off autofocus function to get better
performance in moving photograph shoots.

• Touch the camera symbol to switch

between photograph and video.

• Photo is taken when photograph symbol

is pressed.

Digital Video

Video can be recorded easily when video

mode and press the red recording button

to start recording.

• Touch the camera symbol to return to

photograph mode.

Videos

To see the recorded videos; you can click

on the window appearing on lower left

while in video mode. You can also access

your videos from the gallery.

Photos

To see the recorded photos; you can click
mode is activated from photograph mode.

on the window appearing on lower left while

30

in photo interface. You can also access your

• First, upload some music to telephone

photos from the gallery.

Music

Some features of Google Play Music

application is as below:

• Artist: Sorts the songs according to artist

name.

• Album: Sorts the songs according to

album name.

• Songs: Sorts all songs alphabetically.

• Play List: The last added music lists and

the lists that contain voice recordings.

• My Library

memory or SD card.

• Enter the music player application and

select the music you want to play and then

select play.

• You can adjust volume by using the

phone’s volume buttons.

• When you click the menu in the music

player interface, you have the following

options:

• Google music play: Where all music

loaded in your phone are located.

• Shuffle Play: Plays the songs in random

order.

1-Playing music:

• Add to Playlist: Adds a song to playlists.

31

• Delete

• Sound Effect

AMR, AAC+, OGG, etc.

ES File Manager

WARNING: To avoid hearing loss, please

do not listen to music with high volumes for
prolonged times. It is appropriate to listen
with a medium level of volume so that the
Music Player does not damage you.

Figure 1-Warning Symbol
(IEC 60417-6044)

Music player supports the following music

file formats: WAV, MP3, MIDI, AAC,

With ES File Manager/Assistant/ Browser,

you can arrange all the files on your SD

card and your phone memory.

You can access the sub menu by pressing

the MENU button: Multiple Selection

(you can select more than one), Settings,

Refresh, Rotate, About and Exit.

Connect to Computer via USB

You can use USB data cable for file transfer

between computer, phone and your

phone’s memory card.

32

Connecting and Disconnecting

Disconnect from Computer

Phone and Computer

Connecting the Phone to Computer

• You can connect the phone to computer

with the date cable that comes out of its
box.

• When computer connection is estab-

lished, both devices receive a notification
of connection.

• Touch the warning notification and
confirm that USB connection is made.

• From the options, select Media Device
(MTP) and allow data transfer.

You just have to unplug the cable to

disconnect.

Downloads

Qualifies the received/downloaded files by

connecting to internet or another device.

Wi-Fi

You can see the Wi-Fi connection from

the notifications screen or the Wi-Fi tab

on the settings menu. To activate the Wi-

Fi connection, slide the button to its right

and turn Wi-Fi feature on or off. Click on

33

the network you wish to connect from

mobile data connection, slide the button to

curront accessible networks list. Also, you

can update the list by touching the “scan”

option from the three dots menu.

Bluetooth

It is a type of wireless connection. It allows
data transfer. It is activated from the
notification screen, and from settings menu
in more detail. The scanned devices can be
seen from the settings menu.

Mobile data

You can see the mobile data connection
from the notifications screen or the mobile

its right. You can use internet with the GSM

network when mobile data is activated.

JJ Cleaning and Maintenance

• To clean your phone, remove all plugged

cables and keep the power button pressed

for a few seconds. Shut down your phone

by approving the notification window. To

clean the dirt and stains, use a cleaning

cloth (not provided with the product).

• WARNING: Do not pour liquids on the

screen.

• WARNING: Do not use screen cleaner,

data tab on the settings menu. To activate

home cleaning materials, aerosol sprays,

34

solutions, alcohol, ammonia or abrasive

JJ Troubleshooting

materials to clean your phone.

Storage

• If you will not use your phone for a
prolonged duration, remove your micro SD
card, SIM card and battery from the phone,

and then place your phone in a protective
case and store in an adequately ventilated
dry place without sunlight.

If you detect an abnormal situation with

your phone, you can try to solve the

problem following the explanations in the

table.

If your device still does not work normally,

contact Vestel Contact Centre (+90 44 44

123).

35

PROBLEM CAUSE REMEDY

Unable to start

the phone

Starting the Pho­ne and Displaying
Password Screen

You may not
have pressed the
power button
long enough, the
battery might be
incorrectly placed
or you may have
run out of battery.

1. Ensure that you keep the power button pressed for at

least 2 seconds.

2. Ensure that the battery is placed correctly. Remove

the battery and reinstall it correctly and then press the
power button again.

3. Battery might have run out of energy. Please recharge.

1. Entering the password for phone lock: If the phone

lock is active, you must enter this password to use the
phone.

2.Enter PIN code: Enter this password if an active pin

code is assigned.

3.Enter PUK Code: GSM card locks up when you
enter PIN code incorrectly 3 times. To unlock, enter the
PUK code which is provided when you purchased the
GSM card from the operator.

36

UIM/SIM card

1.The golden coloured

1.Thoroughly clean this metal contact part with a cloth.

error

Not Connecting
to Network

Unable to make

calls.

part of UIM/SIM card

might be dirty.

2.UIM/SIM card

might be inserted
incorrectly.

3.UIM/SIM damaged.

1.Weak Signal.

2.No Network Service

3.UIM/SIM card

invalid.

1.Press the call button.

2.May be out of
charge.

3.UIM/SIM card inva­lid or malfunctioning.

2.Insert in correct orientation as specied in UIM/SIM

card user manual.

3.Contact your GSM service provider.

1.Proceed to a location where you can pick up a stron­ger signal.

2.Go to a point where the service provider provides
this service.

3.Contact your GSM service provider.

1.Make sure you pressed the call button.

2.Make sure your phone is charged enough to make a
call.

3.Make sure your UIM/SIM card is valid/operational.

37

Low Call/Voice

1.Phone is muted.

1.Make sure the phone volume is up.

Quality

Unable to
Receive Calls

Other Side
Unable To Hear

Yo u

2.You are in a location
with weak
network signal.

1. Your phone is
turned o or not

connected to GSM

network.

2. Your charge is not
enough.

3. Your UIM/SIM

card does not work.

1.Microphone exit
blocked or closed.

2.Keep the microp­hone hole close
to your mouth.

2.You might be using the phone in locations with weak
network signal like ground floor, tunnel, places with
intense radio signals or high buildings.

1.Make sure your phone is turned on and connected to

GSM network.

2.Make sure your phone is charged enough to receive
a call.

3.Make sure your UIM/SIM card is valid/operational.

1.Make sure your microphone exit is not blocked/clo­sed.

2.Make sure the microphone hole at the lower part of
your phone is close to your mouth.

38

Phone Not

1.You are not connec-

1.Make sure you are connected to the network.

Connecting

To Internet

Short Stand-By

Time

ted to the network.

2.Network connecti­on is faulty.

3.You don’t have

internet service.

4.Phone can’t receive

signal.

1.You have low signal.

2.Your battery is da­maged.

2.Check the Network connection settings of your

device.

3.Make sure you have UIM/ SIM card GSM network

internet service.

4.Try to reconnect later in another place.

1.The Stand-By time of the phone depends on network

system settings. In low signal areas, your phone spends
more energy to reach the network signal. Please move
to an area with better signal or turn o the phone tem­porarily to conserve the battery energy.

2.If battery requires a replacement, install a new bat­tery.

39

Not Charging 1.Check your conne-

1.Your phone may not be receiving power due to incor-

ction.

2.There might be dirt
in battery contact or
the charger slot.

3.Socket might be

faulty.

rect/poor connection.

2.Dirt accumulating at inlets. Clean the battery conta­cts or charger input.

3.Charge the phone in horizontal position. Try charging

from a dierent power socket.

4.Please replace with a new one.

4.Battery or charger

might be malfuncti­oning.

You can access the detailed user manual of the device from the website

www.vestel.com.tr .

40

JJ Technical Specifications

Model name

Dimension

Weight
Processor

Internal Memory
RAM
Removable

Memory
Display

VSP355g

(L)152.5mm*(W) 77.5mm*
(T)9.65mm

180 g

MSM8926 1.2 GHz

Quadcore

16 GB
1 GB
Up to 32 GB

5.5” qHD (1280x720)

GSM
Frequency Band

2G

GPRS Ye s

EDGE Ye s

UMTS
Frequency Band

Carrier

3G

HSDPA 42 Mbps
HSUPA 5.76 Mbps

WiFi WLAN

Revision

LTE

LTE
Frequency Band

NFC Ye s

NFC

Safe Element No

Front 2MP

Front

Rear 13MP

Battery Kapacity

850/900/1800/1900

900/2100

802.11 a/b/g/n

1800/2600

2000mAh

41

• Specifications and this manual may be

devices with maximum exposure limit

modified without prior notification.

• Complies with AEEE Regulation.

This appliance complies with

the respective EU Directives.

Specific Absorption Rate
(SAR) Certificate Information

Your device complies with the European
Union (EU) standards that limits people’s

exposure to the amount of radio frequency

(RF) energy emitted by radio and

telecommunication equipment. These

(named Specific Absorption Rate or SAR)

of 2,0 W/kg. After the tests, the recorded

SAR value for this model is 0,324 W/kg.

Since the device is designed to emit RF

energy enough to transmit a signal to the

nearest base station, it is possible that the

real SAR value will be much less than this

value during normal use. Since your device

automatically decreases energy emission

whenever possible, the total amount of RF

energy you are exposed to also decreases.

The Declaration of Conformity at the

back of this manual shows that your
standards prevents the sale of mobile

42

device complies with European Radio and

Terminal Telecommunication Equipment

Disposing of your appliance in

(R&TTE) directive.

This Device Can Be Used In
The Following Countries

AT BE CE CZ DK
EE FI FR DE GR
HU IE IT LV LT
LU MT NL PL PT
SK SI ES SE GB
IS LI NO CH BG
RO TR

an environment-friendly way

(Waste Electrical and Electronic
Devices) (For countries with
separate collection systems)

This sign on the product, its

accessories and related documents show

that the product) its accessories (ex: charger,

USB cable) must not be disposed of with

other domestic waste. Please separate

this from other waste types to prevent the

harmful effect of waste not being disposed

of properly has on environment and human

health, and ensure it is recycled so that it

can be re-used sustainably. Home users

43

should contact the dealer they purchased

Disposing of Batteries in Correct Way

the product from or the legal authority
for detailed information on where and
how they will send the product for an

environmentally safe disposal. Business

users should contact their supplier and
check the provisions and conditions of the
purchasing contract. This product and its
electronic accessories should not be mixed
with other commercial wastes for disposal.

(For countries with separate

collection systems) Sign on

the battery, manual and its
packaging and its accessories must not
be disposed of with other domestic waste.

Chemical symbols like Hg, Cd or Pb show

that the battery includes mercury, cadmium
or lead over the reference value stated in

EC Directive 2006/66. The battery that

comes with this product cannot be replaced
by the
user. Please contact your service provider
for detailed information regarding

replacing. Do not try to remove the battery

44

or throw it into a fire. To not remove, crush

battery. Use screen brightness at a low

or pierce the battery.
If you intend to dispose of the product,
the necessary measures will be taken in the
waste collection area fort he re-processing
and repair of the product, including the
battery.

Recommendations for Energy
Saving

• Turning bluetooth, wifi and 3G off when-

ever your are not using them conserves
energy.

• Your mobile phone’s screen consumes

setting for energy efficiency.

• Never place your phone under a heater
or direct sunlight. Because extreme heat

both decreases the life of your battery and
causes other problems.

Packaging Information

Product package is made from recyclable

materials. Do not dispose of the packaging

waste with domestic or other waste,
dispose of it in packaging collection points
specified by administration.

the largest amount of

45

The lifetime of your device stated and declared by the Consumer Protection and Market Surveillance
General Directorate under T.R. Ministry of Customs and Commerce (the period for retaining parts required
for the proper functioning of the device) is 5 years.