Vertical DECT Cordless Telephone User Manual

Release 2.0
October 2010
DECT Cordless Telephone
User Guide
Vertical Communications, Inc. reserves the right to revise this publication and to make changes
Release 2.0
October 2010
in content without notice. © 2010 by Vertical Communications, Inc. All rights reserved. This publication contains proprietary and confidential information of Vertical Communications,
Inc. The contents of this document may not be disclosed, copied or translated by third parties, in any form, or by any means known, or not now known or conceived, without p rior exp licit written permission from Vertical Communications, Inc.
LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY Vertical Communications, Inc. makes no representation or warranties with respect to the
accuracy or completeness of the content of this publication and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose, an d shall not be liable for any loss of profit or any other commercial damage, including but not limited to, special, incidental, or consequential.
TRADEMARKS Vertical Communications and the Verti cal Communications logo and combinations thereof are
registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
set/2009
Revision History
Release Date Documentation Changes Page No.
2.0 10/10 The following procedures were added:
> Registration > Deregistration > Base Registration Pin
1.0 06/09 Initial Release --
22 23 24
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IMPORTANT SAFETY INSTRUCTIONS
NOTE -- The DECT Cordless Telephone is only intended for use with these Vertical
systems: Wave IP 2500/500, MBX IP, SBX IP, XTS-IP, XTSc-IP & STSe.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following:
z Read and understand all instructions. z Follow all warnings and instructions marked on the product. z Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a dry cloth for cleaning.
z Do not use this product near water (e.g., near a sink or in a wet area). z Do not place this product on an unstable cart, stand, or table. The tele phone may fall,
causing serious damage to the unit.
z To protect the product from overheating, do not block or cover any slots or openings in
the base Unit. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
z This product should be operated only from the type of power source indicated on the
marking label.
z Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be damaged by persons walking on it.
z Do not overload wall outlets and extension cords, as this can resu lt in the risk of fire or
electrical shock.
z Never push objects of any kind into this product through the Base Unit slots, as they
may touch dangerous voltage point s o r short o ut p a rts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
z Do not disassemble this product to reduce the risk of electric shock. Contact qualified
service personnel when some service or repa ir work is required . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
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IMPORTANT SAFETY INSTRUCTIONS
z Do not use the telephone to report a gas leak in the vicini ty of the lea k. z Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
- When the power supply cord is damaged or frayed.
- If liquid has been spilled into the product.
- If the product has been exposed to rain or water.
- If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage, and will often require extensive work by a qualified technician to restore the product to normal operation.
- If the product has been dropped, or the cabinet has been damaged.
- If the product exhibits a distinct change in performance.
WARNINGS
Changes or modifications to this product not expressly approved
CAUTION
Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through your household wiring and damage any device connected to it. This telephone is no exception.
NOTE: Do not
NOTICE
by Vertical Communications, or operation of this product in any way other than as detailed by this User Guide, could void your authority to operate this product.
attempt to unplug any appliance during an electrical storm.
The DECT Cordless Telephone is not waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, do not
expose
this unit to rain or moisture.
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WARNINGS
Your new telephone is designed to achieve the maximum possible range by transmitting and receiving according to the highest specifications set forth by the FCC and IC. We have rated this telephone to operate at a maximum distance with the qualifica tion that th e range depends upon the environment in which the telephone is used. Many factors limit range, and it would be impossible to include all the variables in our rating. The Maximum Range rating of this telephone is meant to be used as a means of comparison against other range claims.
The FCC and IC have granted the telephone company the right to disconnect service in the event that your telephone causes problems on the telephone line. Also, the telephone company may make changes in facilities and services which may affect the operation of your unit. However, your telephone company must give adequate notice in writing prior to such actions to allow you time for making necessary arrangements to continue uninterrupted service.
If you are having trouble with your telephone service, you must first disconnect your telephone to determine if it is the cause of your problem. If you determine that it is the cause, you must leave it disconnected until the trouble has been corrected.
Radio interference may occasionally cause buzzing and humming in your cordless Handset, or clicking noises in the Base Unit. This interference is caused by external sources such as a TV, refrigerator, vacuum cleaner, fluorescent lighting, computer equipment, or electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check around your office to see what appliances may be causing the problem. In addition, we recommend that the Base not be plugged into a circuit that also powers a major appliance because of the potential for interference. Be certain that the antenna on the unit is fully extended when needed.
Telephone Line Problems
Radio Interference
Range
In the unlikely event that you consistently hear other voices or distracting transmi ssions on your telephone, you may be receiving radio signals from another cordless telephone or other source of interference. If you cannot eliminate this type of interference, you need to change to a different channel.
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SAVE THESE INSTRUCTIONS
Finally, it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
NOTE: Cordless phones are radio devices. Communications between the Han dset and Base Unit of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways. Because of the inherent physical properties of radio waves, your communications can be received by radio receiving devices other than your own cordless telephone unit. Consequently, any communications using your cordless telephone may not be private.
The handsets are programmed to work with a specific base unit. You cannot switch to a
Base Units and Handsets
new handset or a new base unit without having it reprogrammed by Vertical Communications.
BA TTERY P ACKS
contain rechargeable, sealed Nickel-Met al-Hydride batteries. To reduce
risk of fire or injury to persons by the battery, follow these instructions:
z Use only the appropriate type and size Battery Pack specified in this Operating Guide. z Do not dispose of the Battery Pack in a fire. The cell may explode. Check with local
codes for possible special disposal instructions.
z Do not open or mutilate the Battery Pack. Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be toxic if swallowed.
z Exercise care in handling the battery in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.
z Do not charge the Rechargeable Nickel-Metal-Hydride batte ry used in this eq uipmen t
in any charger other than the one designed to charge this battery as specified in the owner’s manual. Using another charger may d amage the b attery, or cause the battery to explode.
z Charge the Battery Pack provided with or identified for use with this product only in
accordance with the instructions and limitations specified in the instruction manual provided for this product.
z Observe proper polarity orientation between Battery Pack & battery charger. z Do not short-circuit the battery.
Privacy
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ONE YEAR LIMITED WARRANTY
WARRANTOR: Vertical Communications ELEMENTS OF WARRANTY: Vertical Communications warrants, for one year to the
original retail owner, this Vertical Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate and be of no further effect 12 months after the date of original retail sale. The warranty is invalid if the Product is (A) damaged or not maintained as reasonable or necessary, (B) modified, altered, or used as part of any conversion kits, suba ssemblies, or any configurations not sold by Vertical Communications, (C) improperly installed, (D) serviced or repaired by someone other than an authorized Vertical Communications service center for a defect or malfunction covered by this warranty, (E) used in conjunction with equipment or parts or as part of any system not manufactured by Vertical Communications, or (F) installed or programmed by anyone other than as detailed by the Operating Guide for this product. Vertical’s obligation under this warranty is limited to repair or replacement, at Vertical’s option, of defective parts.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in effect, warrantor will repair the defect and return it to you without charge for parts, service, or any other cost (except shipping and handling) incurred by warrantor or its representatives in connection with the performance of this warranty. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental or consequential damages so the abov e limitation or exclu sio n ma y no t ap ply to you .
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is void outside the United States of America.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in this User Operating Guide you are certain that the Product is defective, the authorized installer should contact Vertical’s Customer Support Department at (877) 837­8422 for further instructions, select option 5.
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .................. i
WARNINGS.............................................................. ii
SAVE THESE INSTRUCTIONS.............................. iv
ONE YEAR LIMITED WARRANTY.......................... v
About Your DECT Cordless Telephone ....................................... 1
Features of the DECT Cordless Telephone............................ 2
Handset Controls & Functions ................................................ 3
Base Unit Controls & Functions.............................................. 4
Installing Your DECT Cordless Telephone.................................. 5
Selecting the Installation Location........................................... 5
Connecting the Telephone Cord............................................. 5
Connecting Power to the Base and Charger Units ................. 6
Wall Mounting ......................................................................... 7
Attaching the Belt Clip to the Handset .................................. 10
Installing the Handset Battery Pack...................................... 11
Charging the Handset Battery Pack...................................... 12
Charging Spare Battery Packs.............................................. 12
Checking the Low Battery Indicator ...................................... 13
Cleaning Charging Unit Contacts.......................................... 13
Using Your DECT Cordless Handset.......................................... 14
DECT Cordless Handset Controls ........................................ 14
Handset Volume................................................................... 14
Earpiece Volume................................................................... 15
Vibrate Mode......................................................................... 15
Using the Handset................................................................. 15
Basic Telephone Features........................................................... 16
Answering a Call................................................................... 16
Establishing a Conference Call............................................. 16
Forwarding a Call.................................................................. 17
Making a Page Announcement............................................. 17
Placing a Call........................................................................ 17
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Placing a Call on Hold........................................................... 17
Retrieving Voice Messages................................................... 18
Setting Ringer Type and End of Range Alarm...................... 18
Transferring a Call................................................................. 18
Using the Redial Function..................................................... 18
Programming Functions.............................................................. 19
Setting Up a Flexible Button.................................................. 19
Storing a One Touch Dial Number........................................ 19
Dialing a One Touch Dial Number ........................................ 19
Troubleshooting........................................................................... 20
Specifications............................................................................... 21
Registration.................................................................................. 22
Registration........................................................................... 22
Deregistration........................................................................ 23
Base Registration PIN........................................................... 24
DECT Cordless Telephone User Guide
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About Your DECT Cordless Telephone 1
Release 2.0
October 2010
About Your DECT Cordless Telephone
The DECT Cordless Telephone is designed and engineered to exacting standards for reliability, long life, and outstanding performance. It is designed to work with a Vertical
system (Wave IP 500/2500, MBX IP, SBX IP, XTS-IP, XTSc-IP, or STSe).
- To get the most from your DECT Cordless Telephone, read this User Guide thoroughly.
- To become familiar with the features of your cordless telephone, refer to the Handset and Base Unit illustrations on
Your DECT Cordless Telephone comes with the following items …
page 3 and page 4.
HandsetBase Unit
2 AC Adapters
Belt Clip Wall Plate Adapter Charging Unit
NOTE
- If any of these items are missing or damaged, contact your system administrator.
- If your DECT Cordless Telephone is not performing to your expectations, try the
simple steps listed in the Troubleshooting section of this Guide.
- If you are still unable to resolve the problem, contact your system administrator.
Rechargeable Battery
DECT Cordless Telephone User Guide
Telephone Cords
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