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IssueRelease DateChangesPage
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1.0xx-xxInitial Release
Note that this document may contain information on ISDN, DCOB, and SMS. These
features are currently not supported.
Information pertaining to DID pertains only
to SIP Trunking.
--
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Contents
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DIAL BY ICM NAME (Nav Button Down + 1) - - - - - - - - - - - 1-52
DIAL BY STA SPD NAME (Nav Button Down Twice + 2) - - 1-53
DIAL BY SYS SPD NAME (Nav Button Down Three Times + 3)
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iv
Chapter 1
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7224D Digital Phone Procedures
Getting Started
The 7224D is an advanced, user-friendly, digital keyset, offering the convenience of
3 soft buttons and a navigation key.
Features
•Multi Level 3 Line LCD (3 x 24)
•24 Flexible buttons with dual-color LEDs
•Call Log Feature
•Wall Mountable (Bracket Optional)
Note: For use of the 7208D 8-button digital keyset, refer to Chapter 2.
1-1
SBX IP 320 User Guide
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7224D Input/Output Devices and Buttons
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1-2
15
16
17
SBX IP 320 User Guide
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SBX IP 320 24-Button Keyset - Basic Features (4024-00)
1HandsetUsed for handset call.
2Headphone JackThis allows connection of a 2.5mm headset.
3SpeakerDevice used to listen to a caller in a handsfree mode when in
speaker mode.
4SpeedUsed to access speed dialing, save number redial, and last
number redial. Button is also used to access flexible button
programming.
5DNDThe Do Not Disturb feature lets you activate a “do not ring this
phone” mode. When DND is active, this button is red.
6Speaker ButtonSpeaker toggles speakerphone state between speaker mode and
handset mode. The button is red when speakerphone is active.
7Hold/SaveThis button puts a call on hold or saves the PGM.
83 Soft ButtonsUsed to work in conjunction with fixed and flexible features.
9LCD DisplayDisplays phone status information, dialing directories, and test
message information.
10Ring LEDIlluminates when the phone is ringing.
11Trans/PGMThis button is used to set up a conference call or transfer a call.
12Flexible24 Flexible buttons are available for CO line, DSS/BLF, or feature
code assignment.
13Call backA station can initiate a call back request to another busy station.
Once that station becomes idle, the station that left the call back
request is signaled.
14VolumeThe volume button adjusts the audio level.
15MICMicrophone used to speak to a caller in a handsfree mode when in
speaker mode.
16Menu (Ç key)Use the menu button to move to the desired option (Dial, MSG,
Program) and use for arrows key.
17Phone Book (È
key)
Use this button to save a phone number and to make calls with
saved information.
1-3
SBX IP 320 User Guide
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Cable Connections
A - Connect the telephone cord (curly cord) to the handset and the other end to the
handset jack at the bottom of the telephone.
B - Connect the line cable to the port at the bottom of telephone and the other end to the
wall socket.
C - Connect the Headphone to the headphone jack on the left side of the telephone.
(As viewed from the front.)
1-4
Placing or Answering Calls
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Placing a Call
Intercom
1.Lift the handset or press [SPEAKER].
2.Enter the station number.
3.Talk.
-or-
1.Dial the station number or press a preprogrammed DSS button.
2.Talk.
CO Line
1.Lift the handset or press [SPEAKER].
2.Dial [9] or press CO line flexible button.
SBX IP 320 User Guide
3.Enter desired phone number.
Answering a Call
Intercom
1.Lift the handset or press [SPEAKER].
2.Talk.
CO Line
1.Lift the handset or press [SPEAKER].
2.Press the flashing CO line flexible button or Loop key.*
3.Talk.
* = If PLA is enabled (default), you only need to lift the handset or press the Speaker button.
1-5
SBX IP 320 User Guide
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Station User Programming
A Station User Program Menu Display is provided on the keyset LCD to assist you in
programming the User Program Code features and functions.
•After pressing the [Trans/Pgm] button, items are available by dialing the Program Code
directly or by either using the [VOL
scroll through the keyset menu items.
•Dial pad keys are used to enter selected options.
Press the [Trans/Pgm] to enter the Station User Program Menu. The various levels of the display
menu are indicated by indentation.
[1] Ring
[1] Station Ring Type - dial (1-4)
[2] Answer Mode - dial (1-3); HTP
[3] SMS Msg Display
[4] Enblock Mode - dial 1, ON; dial 0, OFF
[5] SMS / Notice Display - (Invalid)
[6] Scroll Speed - (Invalid)
[7] Ear-Mic Headset - dial 1, ON; dial 0, OFF
ST] buttons or the up/down navigation buttons to
[8] ICM Bell - dial (01-15)
[9] CO Bell - dial (01-15)
[#] PTT Group - (Invalid)
[2] COS
[1] COS Down
[2] COS Restore
[3] Walking COS - enter COS override code
[4] COS Change - (Invalid)
[5] SMS Inbox (000/000) - (Invalid)
[6] Del All SMS Msgs - (Invalid)
1-6
[3] Auth / Mobile-Ext
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[1] Auth Register - (Invalid)
[2] Auth Change - enter current password
[3] Reg Mobile-Ext - (Access Denied)
[4] Active Mobile-Ext - (Access Denied)
[5] Reg Mobile-Ext CLI - (Access Denied)
[6] Active Mobile Hunt - (Access Denied)
[7] MW to Mobile-Ext - dial 1, ON; dial 0, OFF
[4] Time / Conf-Room
[1] Set Wake Up Time - dial HH:MM
[2] Wake Up Disable - dial HH:MM
[3] Active Conf-Room - dial 1-9 and password
[4] Deactive Conf-Room - dial 1-9 and password
[5] Call Cover Attr
[1] Call Coverage Mode - dial 1, ON; dial 0, OFF
SBX IP 320 User Guide
[2] Delay Ring Cycle - dial 0-9
[5] Message
[1] Set Preselected Msg - enter Msg number
[2] Set Custom Msg - enter Msg 00 (refer to “Entering Characters” on page 1-59)
[6] Announcement
[1] Rec User Greeting
[2] Listen Time / Date
[3] Listen Station Number
[4] Listen Station Status
[5] Record Page Msg
[6] Erase User Greeting
[7] Erase Page Msg
[8] Outbound Notify - dial 1, ON; dial 0, OFF
[9] Outbound Number - dial outbound telephone number
1-7
SBX IP 320 User Guide
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[7] Supplementary
[*] System
[1] LCD Display Language
[2] MPB Version Display
[3] BGM - dial 00-08
[4] Register Sta Name - enter name (refer to “Entering Characters” on page 1-59)
[5] Spk / Headset - dial 1, SPK; dial 0, Headset
[6] Headset Ring Mode - dial 1, S; dial 2, H; dial 3, both
[8] Serial Number
[9] PC - Phone Lock Key
[#] Enter Admin
[1] Relocation Out
[0] Hotdesk Login
[*] Hotdesk Logout
1-8
Soft Buttons and Navigation Button
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Soft Buttons
The 3 Soft Buttons are located on the bottom of the LCD display . The function of each button
changes, subject to call status and progress. The current functions are displayed on the LCD
screen, directly above each button. For example, if the user calls a busy extension, busy tone
will be heard and the busy status displayed. The LCD screen will display the busy message
along with the different options available - “Message Wait”, “Camp-On” and “Flash”. By
pressing the relevant button the desired feature is activated.
[CALLBK] CAMP(*) OHVO(#)
MSG CAMP-ON FLASH
Navigation Button
In some instances, more than 3 current functions are available to the user, and this is indicated
by the appearance of a left (
the navigation key (located below the volume button), in the direction corresponding to the
arrow, any additional functions will be displayed.
←) or right (→) arrow in the LCD screen, (see below). By pressing
SBX IP 320 User Guide
BUSY : STA 100
STATION 100 (T)
APR 01 XX05:34 pm
FWD CONF REDIAL-->Forward to more options
STATION 100 (T)
APR 01 XX05:34 pm
Back to previous options
<--ICM FLASH
1-9
SBX IP 320 User Guide
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Basic Functions
Barge-In Monitor
Barge-in permits an authorized extension to intrude into other existing outside/internal calls.
Between intruding extension and parties on initial calls, a conference call is established. (refer
to the Programming Guide for detail).
BUSY : STA 101
[CALLBK]CAMP (*)STEP
MSG CAMP-ON FLASH-->
BUSY : STA 101
[CALLBK]CAMP (*STEP
<--MONITOR
MONITOR STA 101
JOIN DROP
MSG : Press to leave your station number or message.
CAMP-ON : Press to send a call waiting tone to a busy station
(indicating that they have a call waiting).
FLASH : Press to disconnect the line and re-seize.
MONITOR : Press to listen to existing conversation
(Barge-In Feature)
JOIN : Press to join the conversation during
monitor
DROP : Press to drop the conversation
1-10
Call Back
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When a called station is busy , call back can be requested.
SBX IP 320 User Guide
BUSY : STA 105
[CALLBK]CAMP (*)STEP
MSG CAMP-ON FLASH-->
Call Forward
ENTER FORWARD TYPE
( 0 - 9 , # )
Follow-me Forward
FOLLOW-ME FORWARD
ENTER STATION NO.
Unconditional, Busy, No Answer, Busy/No Answer Forward
UNCONDITIONAL FORWARD
ENTER STA/HUNT/#(VMIB)
MSG : Press to request call back.
CAMP-ON : Press to send a call waiting tone to a busy station.
FLASH : Press to disconnect the call and re-seize.
Enter forward type.
1: Unconditional 2: Busy
3: No answer 4: Busy/No answer
Enter forward destination (STA/HUNT/VMIB).
STA: station number, 100-132.
HUNT: Hunt group, 620-629.
VMIB: # ( Forward to VMIU)
1-11
SBX IP 320 User Guide
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Unconditional, No Answer Off-net Forward with speed bin
FORWARD TO OFF-_NET
ENTER CO BTN/SPD-BIN
Unconditional, No Answer Off-net Forward telephone number
FORWARD TO OFF-_NET
ENTER CO BTN/SPD-BIN
Camp on
BUSY : STA 105
[CALLBK] CAMP(*)STEP
MSG CAMP-ON FLASH ->
Enter off-net forward type.
5: Unconditional 6: No answer
Press desired CO button for off-net( This can be skipped.)
Enter speed bin number.
(station speed bin :000-099, system speed bin:2000-2499)
Enter off-net forward type.
8: Unconditional 9: No answer
Press desired CO button for off-net( This can be skipped.)
Enter telephone number.
When a called station is in a busy state, a camp-on can be requested.
1-12
Checking voice mail messages
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SBX IP 320 User Guide
VMIB MSG FROM EXTERNAL
NEXT REPEAT DELETE-->
VMIB MSG FROM EXTERNAL
<--ADDREWINDCALLBK
CO Dialing
CO access codes "9" or "88XX" can be changed by PGM 107 depending on the user’s needs.
NEXT : Press to move to the next message.
REPEAT : Press to repeat the current message.
DELETE : Press to erase the current message.
Note: Voice mail message can be transferred to desired
station by dialing station number while the message is
playing.
ADD : Press to tag the current message with your comment
before forwarding.
REWIND : Press to repeat part of current message.
CALLBK : Press to request a call back to the caller who leaved
message.
Manual Dialing
STATION 100 (T)
LINE 0800:00:03
TRANSCONFMUTE-->
Press programmed flexible button for CO.
(CO can be accessed by dialing CO access code 9 or individual
CO access code 88XX. XX : CO line number, 01-12)
Dial telephone number.
1-13
SBX IP 320 User Guide
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Speed Dialing
SPD_NO LAST(*)SAVE(#)
DIAL_BY_NAME([SPEED])
SPEED
SPD_NO LAST(*)SAVE(#)
DIAL_BY_NAME([SPEED])
SPEED
1. DIAL BY ICM NAME
2. DIAL BY STA SPD NAME
OK
CO Line Busy
CO LINE 001 BUSY
QUEUEING ([CALLBK])
CALLBK
Press [SPEED] button.
Dial speed bin number.
(Station speed bin:000-099, System speed bin :2000-2499)
Press SPEED to search speed dial by name.
Press OK to enter DIAL BY STA / SYS SPD NAME.
Refer to “Phone Book” on page 1-52.
CALLBK: If, after dialing ‘9’ for a CO line, busy tone indicates
no lines are available, press [CALLBK] to reserve a
CO line.
.
1-14
CO Talk
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SBX IP 320 User Guide
12345678
LINE 0800:00:03
TRANSCONFMUTE-->
12345678
LINE 0800:00:03
RECORDFLASHACNR-->
TRANS : Press to transfer a call to another station.
CONF : Press to initiate a conference call.
MUTE : Press to mute the handset, speakerphone, or headset
microphone. Press the [SPEAKER] button to re- activate
the microphone.
RECORD : Press to record the current conversation. (if outfitted)
FLASH : Press to disconnect the line and re-seize.
ACNR : Press to set automatic called number redial.
1-15
SBX IP 320 User Guide
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Flexible Button Programming
1.Press the [TRANS/PGM] button.
2.Press the flexible button to be programmed.
3.Enter the desired feature code from the following table.
4.Press the [HOLD/SAVE] button to save.
The following Numbering Plan code can be changed in PGM 104-107, 109 depending on the
user’s needs.
Numbering plan is applicable to both 8- and 24-button models, except as noted
Listen Station NumberTRANS/PGM + 63CONF buttonTRANS + 91
Listen Station StatusTRANS/PGM + 64DND buttonTRANS + 93
Listen Time & DateTRANS/PGM + 62FLASH buttonTRANS + 94
LOOP buttonTRANS/PGM + 84MUTE buttonTRANS + 95
MPB Version DisplayTRANS/PGM + 72SPEAKER buttonTRANS + 96
Outside Line Access REDIAL buttonTRANS + 97
Group801-808H-T-PTRANS/PGM + 12
Group access9
Individual Line Access8801-8812
1-16
Idle
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SBX IP 320 User Guide
Three Soft Buttons are located below the LCD display.
By pressing one of the 3 soft buttons you are able to select the indicated function. For instance,
if you want to select call pickup (as shown below), press the first button on the left. If there are
more than three functions available at any point, an arrow will be displayed on the LCD display.
Use the navigation key to move to the next or previous screen to display additional functions.
STATION 100 (T)
FEB 01 0805:34 am
PICKUPCONFREDIAL-->
Conference
You can establish a Conference with up to 15 parties. The other parties in the Conference may
be internal or external.
CALL TO STA 100
FEB 01 0805:34 am
MSGFLASH
CALL TO STA 100
FEB 01 0805:34 am
TRANSCONFMUTE
PICKUP : press to pickup a call ringing within the same pickup
group.
CONF : press to initiate & activate a conference (displayed, but not
used at Idle)
REDIAL : press to redial last number called.
Dial the desired station number.
(e.g.100)
Station 100 answers the call.
Press the [CONF] button.
CONFERENCE
FEB 01 0805:34 am
FWDCONFREDIAL-->
Dial the phone number of the next desired station (e.g.104).
1-17
SBX IP 320 User Guide
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CALL TO STA 104
FEB 01 0805:34 am
MSGFLASH
CALL TO STA 104
FEB 01 0805:34 am
TRANSCONFMUTE
CONFERENCE
FEB 01 0805:34 am
CONFMUTE
Pickup
A station can pickup a call ringing to an unattended station within the same pickup group by
using the pickup procedure.
Note: Refer to the SBX IP 320 Programming Guide.
Station 104 answers the call.
Press the [CONF] button twice.
A 3-party conference is now established.
STATION 100 (T)
FEB 01 0805:34 am
PICKUPCONFREDIAL
CALL TO STA 104
FROM 10005:34 am
TRANSCONFMUTE-->
1-18
Press the [PICKUP] button.
Talk.
SBX IP 320 User Guide
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Redial
The last number dialed on an external call is automatically saved in the LAST Number& Redial
(LNR) buffer or Call Log buffer.
STATION 100 (T)
FEB 01 0805:34 am
PICKUPCONFREDIAL
> 1234567
FEB 01 0805:34 am
BACKDELETEOK
> 1234567
LINE 00800:00:10
TRANSCONFMUTE-->
Intercom Busy
BUSY : STA 105
[CALLBK] CAMP(*)STEP
MSG CAMP-ON FLASH ->
Press the [REDIAL] button.
Press the [OK] button to call the number listed or press the Èdown
navigation key to view scroll through additional numbers dialed
recently.
Talk.
MSG : Press to leave your station number or message.
CAMP-ON : Press to send a call waiting tone to a busy station
(indicating that they have a call waiting).
FLASH : Press to disconnect the line and re-seize.
Intercom Dialing
STATION 100 (T)
FEB 01 0805:34 am
PICKUPCONFREDIAL
Dial a Station number or press a programmed flexible button for a station number.
1-19
SBX IP 320 User Guide
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Intercom Dialing Error
INVALID
FEB 01 0805:34 am
FLASH
Intercom Do Not Disturb
DO NOT DISTURB STA 100
CALLBKFLASH
Intercom Ring Back
CALL TO STA 100
FEB 01 0805:34 am
MSGFLASH
FLASH: Press to disconnect the line and re-seize.
CALLBK : Press leave a call back request or message.
FLASH : Press to disconnect the line and re-seize.
MSG : Press to leave your station number or message.
FLASH : Press to disconnect the line and re-seize.
Intercom Receiving
CALL FROM STA 104
FEB 01 0805:34 am
DND
1-20
DND : Press to block all incoming calls. (Do Not Disturb)
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