Fan Kit ............................................................................................................................................. 10
Fan Removal Instructions ............................................................................................................... 10
Operating Instructions
General Glass Information ............................................................................................................. 11
First Firing ....................................................................................................................................... 13
This gas appliance should be installed by a qualified installer
in accordance with local building codes and with current CSAB149.1 Installation codes for Gas Burning Appliances and
Equipment.
For U.S.A Installations follow local codes and/or the current
National Fuel Gas Code. ANSI Z223.1.
FOR SAFE INSTALLATION AND OPERATION OF YOUR
MAJESTIC GAS FIREPLACE INSERT PLEASE NOTE THE
FOLLOWING:
1. This appliance gives off high temperatures and should be
located out of high traffic areas and away from furniture
and draperies.
2. Children and adults should be alerted to the hazards of the
high surface temperatures of this appliance and should
stay away to avoid burns or ignition of clothing.
3. Children should be carefully supervised when they are in
the same room as your appliance.
4. Under no circumstances should this appliance be modified.
Parts removed for servicing should be replaced prior to
operating this appliance again.
5. Installation and any repairs to this appliance should be
carried out by a qualified service person. A professional
service person should be contacted to inspect this appliance annually. Make it a practice to have all of your gas
appliances checked annually. More frequent cleaning may
be required due to excess lint and dust from carpeting,
bedding material, etc.
6. Control compartments, burners and air passages in this
appliance should be kept clean and free of dust and lint.
Make sure that the gas valve and pilot light are turned off
before you attempt to clean this unit.
7. The venting system (chimney) of this appliance should be
checked at least once a year and if needed your venting
system should be cleaned.
8. Keep the area around your appliance clear of combustible
materials, gasoline and other flammable vapor and liquids.
This appliance should not be used as a drying rack for
clothing, nor should Christmas stockings or decorations be
hung in the area of it.
9. Under no circumstances should any solid fuels (wood, coal,
paper or cardboard etc.) be used in this appliance.
10.The flow of combustion and ventilation air must not be
obstructed in any way.
11.These appliances are certified for installation in a solid fuel
burning fireplace unless using the model HEZC Zero
Clearance kit. When the Zero Clearance kit is used, and
the appliance is installed directly on carpeting, vinyl tile or
any combustible material other than wood, the appliance
must be installed on a metal or wood panel extending the
full width and depth of the appliance.
12.This appliance requires adequate ventilation and
combustion air to operate properly.
Proposition 65 Warning: Fuels used in gas,
woodburning or oil fired appliances, and the products
of combustion of such fuels, contain chemicals known
to the State of California to cause cancer, birth defects
and other reproductive harm.
California Health & Safety Code Sec. 25249.6
IMPORTANT:
PLEASE REVIEW THE FOLLOWING CAREFULLY
Remove any plastic from trim parts before turning the
fireplace ON.
It is normal for fireplaces fabricated of steel to give
off some expansion and/or contraction noises during
the start up or cool down cycle. Similar noises are
found with your furnace heat exchanger or car
engine.
It is not unusual for your Majestic gas fireplace to
give off some odor the first time it is burned. This is
due to the curing of the paint and any undetected oil
from the manufacturing process.
Please ensure that your room is well ventilated -
open all windows.
It is recommended that you burn your Majestic
fireplace for a least six (6) hours the first time you
use it. If optional fan kit has been installed, place fan
in the "OFF" position during this time.
Locating Your Gas Fireplace Insert with
Zero Clearance Kit
X
E
D
X
X
F
Fig 1. Locating unit with zero clearance kit.
A) Flat on wallB) Cross corner
C) IslandD) *Room divider
E) *Flat on wall cornerF)Chase installation
NOTE: (Fig. 1)
* When you install your Majestic fireplace in (D) Room divider
or (E) Flat on wall corner positions, a minimum of 6" (X)
(153mm) clearance must be maintained from the perpendicular wall and the outer edge of the trim.
A
C
B
FP1249
Insert Applications
Before installing the gas fireplace insert, consideration
must be given to the functioning needs of the fireplace.
The size of the fireplace cavity, the design of the chimney
for effective venting should be determined. The
availability of the gas supply as well as electricity for the
insert fan must be confirmed.
Q - Fireplace Opening HeightT - Firebox Width at Insert Depth(s)
R - Fireplace Opening WidthU - Firebox Depth at Insert Back Height (V)
S - Depth of InsertV - Insert Back Height
When the insert is being installed into a woodburning
fireplace the minimum the mantel can be above the
fireplace is governed by local building codes applicable
to woodburning fireplaces. Consult local authorities
having jurisdiction for these clearances.
For applications requiring the use of a Zero Clearance
Kit, the minimum a mantel can protrude above the
fireplace is 24" (610mm) from the top of the upper
louvres. The maximum mantel depth is 8" (200mm).
(Fig. 2)
The underside of the mantel will get quite
warm. Use only finishes which are heat
resistant and do not discolour.
24" Min.
(610mm)
35"
(889mm)
19¹⁄₈" (486mm)
(RHE25/32)
21³⁄₄" (553mm)
(RHE42)
Dry
Wall
The use of wallpaper adjacent to this
fireplace is not recommended, as the
high heat given off by this fireplace may
adversely effect the binders in the adhesive used to apply the wallpaper.
37¹⁄₄" (946mm)
Air Inlet Channel
27¹⁄₄" (692mm) (RHE25/32)
25³⁄₄" (654mm) (RHE42)
FP1325
Fig. 2 Minimum mantel height above fireplace.
Framing & Finishing
For Zero Clearance Kit applications it is important to
determine the finished facing material before beginning
to frame. This will allow for the thickness of the
finishing material between the frame and the fireplace
trim.
Similarily, consideration must be given to the 1"
(25mm) depth of the air inlet channel sitting on the
fireplace base. Finishing material for the hearth should
be flush with the top of the air inlet channel.
If the fireplace is installed at floor level a noncombustible hearth must extend a minimum 12"
(305mm) in front of the fireplace.
If the fireplace is recessed into the wall and at least 12"
(305mm) above floor level, no hearth is required.
A (3" for RHE25, 4" for RHE32 and RHE42) diameter
Class "B" vent must be used when installing the
fireplace insert along with the Zero Clearance Kit. The
vent system must be a minimum height of 12' (3.7m).
Finish Wall
Fig. 3 RHE insert framing dimensions.
Decorative Trim Kit
FP1351a
Combustion Air
It is very important that an adequate air supply is
available when the unit is being operated. Since most
homes of today are tightly sealed and insulated,
additional make-up air is usually necessary.
This fireplace has been designed to operate by
drawing air in from the front and outer perimeters of
the fireplace. The air provides combustion air ensuring
a clean burning flame, dilution air for proper venting, as
well as, the air which the fan circulates over the
firebox/heat exchanger system.
Insulating around the fireplace will result in overheating
and possible malfunctioning of the circulating fan.
An alternate air supply is recommended
with this component.
For installations other than in existing woodburning
fireplaces such as new construction or renovation
projects, a Zero Clearance Kit must be used. The kit
enables these inserts to be installed in combustible
environments. It is recommended that an Air Kit
(AKZC) be installed whenever using a Zero Clearance
Kit. Consideration must be given to the dimensions of
the Zero Clearance Kit and the requirements of the Air
Kit when planning the installation.
Do not use this appliance if any part of it
has been under water. Immediately call a
qualified service technician to inspect the
unit and replace any part of the control
which has been under water.
These gas inserts are approved for installation in
solid fuel burning masonry or zero clearance
fireplaces.
RHE25 / RHE32 / RHE42
Certified To
ANSI Z 21.88-2002 / CSA 2.33-2002
Vented Gas Fireplace Heaters
The installation of your Majestic Fireplace
must conform with local codes, or in the
absence of local codes, with National Fuel Gas
Code, ANSI Z223.1 latest edition, or CSAB149.1 Installation Code. (EXCEPTION: Do
not derate this appliance for elevations up to
4,500 ft (1,370m). Maintain the manifold
pressure at 3.5" w.c. for Natural Gas and 10.0"
w.c. for LP gas.)
High Elevations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the
current ANSI Z223.1 and/or local codes having
jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).
Preparation
Before beginning, remove the glass frame from the
fireplace. Also check to make sure there is no hidden
damage to the fireplace. Take a minute and plan out
the gas, vent and electrical supply. Refer to Glass
Frame Removal section.
Gas Line Installation
When purging the gas line, the front
glass must be removed.
The gas pipeline can be brought into the fireplace base
from the right side. It is most convenient to install it
from the right side into the gas fittings provided.
When using copper or flex connector use only
approved fittings. Always provide a union when using
black iron pipe so that gas line can be easily
disconnected for burner or fan servicing. Refer to gas
specifications for pressure details and ratings.
The gas line connection can be made of either properly
tinned 3/8" copper pipe, 3/8" rigid pipe or an approved
flex connector.
The gas control inlet is 3/8" N.P.T. therefore the 1/2"
rigid gas line must be reduced to 3/8" N.P.T. Typical
installation layout for rigid pipe is shown following. (Fig.
During any pressure testing of the gas line system,
when the test pressures are to exceed 1/2 psi (3.5 kpa)
the fireplace and its gas valve must not be connected
to that system.
At test pressures equal to or less than 1/2 psi, the gas
valve of the fireplace may be connected to the gas line,
but must be in the closed position.
Some municipalities have additional local codes, it is
always best to consult the local authority and the CSAB149.1 installation code in Canada.
FOR U.S.A Installations consult the current National
Fuel Gas Code, ANSI Z223.1
Always check for gas leaks with a mild soap
and water solution. Do not use an open
flame for leak testing.
Manifold Gas
Outlet
Thermostat
Bulb
Gas Inlet
Thermocouple Inlet
Brass
Plug
Brass Plug
Pressure
Regulator
Installation of Remote Switch
for RN/RP Gas Valves
1. Thread wire through gas inlet opening on the right
side of fireplace. Do not cut wire or insulation on
metal edges.
2. Slide switch assembly from the back, between
subframe and trim, then fasten the screw. (Fig. 6)
3. For left side installation reverse switch position in
bracket and repeat Step 2. (Fig. 7)
4. Connect wiring to gas valve (Fig. 8a & b) and switch.
Right Side Installation
Trim Right
Side
Trim
Screw
ON/OFF Switch
Assembly
ON/OFF Switch Assembly
Fig. 6 Slide switch assembly between subframe and trim.
Left Side Installation
Trim Top
Wiring from
Millivolt Gas
Valve
Trim Left
Side
Trim
Screw
FP1253
Bracket Switch
Pilot Tube Entry
Pilot
Adjustment
Screw
LO
Minimum Rate Screw
(Nonadjustable)
it
PILOT
HI
OFF
Control Knob
Control Knob
HV118
Fig. 5 On fireplaces equipped with the Eurosit 630 gas
valves, there are brass plugs in two of the holes. These
plugs are not to be removed. The gas inlet hole has a plastic
cap in it. Remove the plastic cap and connect your gas
supply line at this point.
The MN/MP valve control used on the
RHE25 does not include the thermostat
bullb as shown in Figure 5.
10000836
ON/OFF
Switch
FP1254
Fig. 7 For left side installation, reverse switch position in
bracket.
If a remote wall switch is required for this
fireplace installation, do not wire wall
switch to 120V power supply.
Venting Instructions
Canadian Installations:
The venting system must be installed in accordance
with the current CSA-B149.1 installation code, and the
authority having jurisdiction.
U.S.A. Installations:
The venting system must be installed in accordance
with the current National Fuel Gas Code, ANSI Z223.1.
Minimum clearances to combustible materials is 1"
(25mm) for B Vent (use of single wall vent is not
allowed).
As with any natural draft appliances, the vent cap must
always extend a minimum of 2' (610mm) above any
structure within a 10' (3m) horizontal plane. (Fig. 9)
0 To 10’
2’ Min.
3’
Min.
Reference
Point
Fig. 9 Example of the 2', 3', 10' rule.
A minimum 12' (3.7m) vent height is
required to effectively vent this fireplace.
0 To 10’
(3m)
2’
(610mm)
Min.
3’
(914mm)
Min.
AC246a
This fireplace has been converted for use with
gas only and cannot be used for burning wood
or solid fuels unless all original parts have been
replaced and the fireplace has been re-approved
by the authority having jurisdiction.
Some factory built fireplaces have air passages
on face of fireplace for zero clearance capabilities. All trim kits are designed so as to allow
airflow to these passages. Under no circumstances should these passages be blocked.
1. The Majestic gas inserts are designed for recessed
installations into solid fuel Masonry or Factory Built
Noncombustible fireplaces that have been installed
in accordance with the National, Provincial, State
and local building codes.
2. Measure for minimum fireplace opening requirement
on Page 4 of this installation manual. (If firebrick
[refractory] is removed from a factory built
fireplace in order to gain minimum gas fireplace
insert opening requirements, a minimum of 1/4"
(6.4mm) air space is required between the gas
insert fireplace's outer casing and the inner wall
of the factory built fireplace).
3. To assure top performance, safety and efficiency, all
inserts must be installed with an approved 4"
diameter flue liner, with exception of RHE25, which
should be installed with an approved 3" liner,as per
CSA-B.149 or National Fuel Code ANSI Z223.
Installer must attach red warning plate
with screws supplied with the gas fireplace insert to the inside of the firebox of
the fireplace into which the gas fireplace
insert is installed.
Cutting any sheet metal parts of the
fireplace, in which the gas fireplace insert
is to be installed, is prohibited.
If the factory-built fireplace has no gas
access hole(s) provided, an access hole
of 1¹⁄₂" (37.5mm) or less may be drilled
through the lower sides or bottom of the
firebox in a proper workmanship like
manner. This access hole must be
plugged with a noncombustible insulation
after the gas supply line has been
installed.
Ensure there are no obstructions to side
air passages of decorative trim once
installed on insert.
4. Flue damper must be fully blocked in the open
position or removed for installation.
5. The chimney must be clean and in good working
order and constructed of noncombustible materials.
6. Make sure that all chimney cleanouts fit properly so
air cannot leak into the chimney.
7. Glass door, screen kits and log grate may be
removed for installation of insert into factory built
fireplace.
8. Install the insert without the trim frame and make all
gas, venting and electrical connections.
9. Install decorative trim frame. Please refer to Frame
Assembly and Mounting instructions on this manual.
Common Flue Installations
In some areas it is possible to vent more than one gas
fireplace into the same flue. You must ensure the flue
being shared has the proper capacity to handle both
fireplaces. Check installation codes for venting capacity
information.
As always it is best to check with the authority having
jurisdiction prior to commencement of the installation.
Liner Installation
Insert liner from top of chimney through the damper
opening and attach to 3" flue collar (for RHE25); 4" flue
collar (for RHE32 & RHE42). For best results use
three (3) sheet metal screws and a hose clamp.
For natural draft inserts packing fibreglass insulation
around the liner in the damper area will isolate the
fireplace cavity from the chimney and prevent drafts
and noises during operation.
In case the fireplace opening is only minimum height
(17¹⁄₂" for RHE25) (20" for RHE32) (22³⁄₄" for RHE42)
and access from the front is not possible, remove the
flue collar plate - unscrew and slide out from the back
of the unit. Now attach the liner to the flue collar, lift up
and simply slide flue collar plate back onto the unit top.
It is important the plate is completely inserted and the
front screw is fastened again in order to line up the flue
outlet and the liner properly. (Fig. 10)
If fireplace lintel is wider than 8"
(205mm), the height of the fireplace
opening must be 25" (635mm) to allow
for a 90° offset elbow to be installed.
Damper
Flue
Collar Plate
Fig. 10 Remove flue collar plate and attach to flue collar.
Clamp
Chimney Liner
Damper
Chimney
Liner
Screw
Clamp
FP1354
Test Chimney Draw
A "Chimney Draw" test must be made before the
installation is complete.
1. Close all doors and windows in the home and start
exhaust fans in the kitchen and bathroom.
2. Light unit and operate for 5 minutes.
3. Hold an ignited match or cigarette in front of the
unit. Refer to Figure 11 for the location of the draft
hood opening.
4. Check to make sure smoke from the match or
cigarette is drawn into the fireplace. If it is not, turn
the unit off and check for causes creating the lack of
adequate draft.
Test for Draft at This Location
FP1371
Fig. 11 Hold an ignited match in front of fireplace.
Vent Safety System
These inserts are equipped with a vent safety shut
down switch. This switch is factory installed, wired and
tested. Check and make sure the switch and wires are
in the proper position. The safety switch is heat activated and wired in series with the pilot system. (Fig. 12)
Bracket
Draft Relief Opening
This insert is equipped with a draft-relief opening which
receives its dilution air supply through the opening
behind the louvres. These openings must not be
obstructed or altered in any way. (Fig. 11)
Operation of this fireplace when not
connected to a properly installed and
maintained venting system or tampering
with the vent safety shutoff system can
result in carbon monoxide (CO)
poisoning and possibly death.
Thermal Sensor is
attached to burner
base
Fan Kit
115 Volt, 60 Hz. 56W
The fan kit includes the following: fan, temperature
sensor, speed control and a 6 ft. cord. The following
explains how to start and set the fan for automatic
operation.
1. Plug in the electrical cord.
2. Start gas fire - see lighting procedures.
3. Turn on fan speed control.
4. Wait until the unit has warmed up sufficiently to
activate the temperature sensor.
5. Once fan starts, adjust speed control to desired fan
speed. The fan will now automatically come on
every time the fireplace is in operation. Should the
fan not be needed simply turn off the speed control.
The appliance, when installed must be
electrically connected and grounded in
accordance with local codes or, in the
absence of local codes, with the current
CSA C22.1 Canadian Electrical Code.
For U.S.A. installations, follow local
codes and the national electrical code,
ANSI/NFPA No. 70.
Should this fan require servicing, the
power supply must be disconnected. For
rewiring of any replacement components refer to Figures 13 & 14.
Fig. 13 Fan location.
Temperature Sensor
Speed
Control
Black
White
Ground
Fig. 14 Wiring diagram RN/RP.
Fan is installed
at the back of
the air intake
box
Stud
Fan Speed Control/Junction Box
Valve
Stud
FP1252
Fan
FP394
Fan Removal Instructions
1. Turn off gas and electricity.
2. Remove the front glass.
3. Remove the logs.
4. Remove burner assembly and rear log support plate.
5. Remove the fan mounting nuts (2). (Fig. 13)
6. Slip off the electrical connector at the motor.
Only ceramic glass approved for use in Majestic
fireplaces may be used for replacement on this
fireplace.
1. The use of substitute glass will void all product
warranties.
2. Care must be taken to avoid breakage of the glass.
3. Under no circumstances should this fireplace be
operated without front glass properly installed, or
with any cracked or broken glass. Replacement of
any glass assembly as supplied by the
manufacturer should be done by a licensed qualified
service person.
Louvre Removal
To remove top flat
louvre pull louvre up
and then lift out.
FP444
Fig. 15 Louvre removal.
2.
Glass
Panel
Louvre
1.
Glass Cleaning
It will be necessary to clean the glass periodically.
During start-up, condensation, which is normal, forms
on the inside of the glass and causes lint, dust and
other airborne particles to cling to the glass surface.
Also initial paint curing may deposit a slight film on the
glass. It is therefore recommended the glass be
cleaned two or three times with a non-ammonia
household cleaner and warm water (we recommend
gas fireplace glass cleaner). After that the glass should
be cleaned two or three times during each heating
season depending on the circumstances present.
Clean glass after first two weeks of
operation.
Before remounting glass frame, brass
trim must be installed. Refer to instructions in "Frame Mounting" section.
Glass Frame
Screws
Machine Screws
Fig. 16 Remove glass frame.
Open Access Door
FP1373
Installation of Logs
1 . Remove front glass. (Refer to "Glass Removal"
section)
2. Remove logs from packaging.
3. Place rear log (JR4/KR4 or SR4) on rear bracket
(ensure log is seated properly, leveled and
centered to the unit), so it will not move from side to
side and is firmly positioned on the bracket.
4. Slip front ember log (KR1or SR1) down in the front
deflector.
5. Place front left log (JR2/KR2 or SR2) on top
burner, left side. Use log's bottom holes to locate it
into the left bracket log locator studs.
6. Place front right log (JR3/KR3 or SR3) on top of
burner, right side. Use log's bottom holes to locate
it into the right bracket log locator studs.
7. Place burner lava rock material on top of burner.
(Refer to Figs. 17, 18 & 19 for proper location).
8. Place top left log (JR5/KR5 or SR5) onto locator
notches. Ensure log is secure.
9. Place top right log (JR6/KR6 or SR6) onto locator
notches. Ensure log is secure.
Top logs must be placed properly into
notches.
Glass Frame Removal
1. Remove the top louvre. (Refer to "Louvre Removal"
section)
2. Open the access door.
3. Remove two (2) machine screws from the bottom of
glass frame. (Fig. 16)
For fireplaces equipped with HI/LO valve, flame adjustment is accomplished by rotating the HI/LO adjustment
knob located near the center of the gas control.
(Figs. 20 & 21)
Turn
counterclockwise
to decrease
flame height
Fig. 20 Flame adjustment knob for Honeywell Valve.
Turn
counterclockwise
to increase
flame height
Fig. 21 Flame adjustment knob for SIT Valve.
LO
HI
Turn clockwise
to increase
flame height
I
H
Turn clockwise
to decrease
L
O
flame height
Temperature Adjustment (TN/TP Models)
The HI/LO reference on the control knob (Fig. 22) is to
indicate a higher or lower temperature setting. This
setting controls the heat by reducing then shutting off
the flame after the desired temperature is reached.
Position the control knob where it effectively maintains
a comfortable room temperature.
SR1
Burner Lava Rock
Placement
Fig. 19 RHE42 log and lava rock placement.
LG281
Large Lava Rock Placement
The large lava rock provided with this fireplace must be
placed on the firebox base on either side of the burner
assembly.
Under no circumstances should these
lava rock be placed on top of the burner
assembly.
12
Fig. 22 Temperature adjustment knob for TN/TP models.
Flame Characteristics
It is important to periodically perform a visual check of
the pilot and the burner flames. Compare them to
Figure 23 and Figure 24 or 25. If any of the flames
appear abnormal, call a service person.
Fig. 23 Correct burner flame appearance for RHE25 and
RHE32 models.
First Firing
Upon completing the gas line connection, a small
amount of air will be in the lines. When first lighting unit
with pilot light, it will take a few minutes to purge
themselves of air. Once the purging is complete, the
pilot and burner will light and operate as indicated in
the instruction manual. Subsequent lightings of the
heater will not require such purging.
When lit for the first time, the appliance will emit a
slight odor for awhile. This is due to paint and
lubricants used in the manufacturing process. After
each lighting, vapor may condense and fog the glass;
this moisture disappears within a few minutes of
burning.
Fig. 24 Correct burner flame appearance for RHE42.
WARNING:If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This heater has a pilot which must be lit manu-
ally. When lighting the pilot follow these instructions exactly.
B. BEFORE LIGHTING smell all around the heater
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any fireplace
• Do not touch any electric switch
• Do not use any phone in your building
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
Lighting Instructions
instructions.
• If you cannot reach your gas supplier, call
the Fire Department
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.
D. Do not use this fireplace if any part has been under
water. Immediately call a qualified service technician to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.
1. STOP! Read the safety information above.
2. Turn off all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.
4. Open control access panel.
5. Push in gas control knob slightly and turn
clockwise to "OFF".
O
L
T
I
1
t
o
l
i
P
2
F
F
O
5
3
4
Euro SITSIT NOVA
P
F
F
O
O
F
F
ON
OFF
PILOT
ON
Honeywell
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety
information above. If you do not smell gas, go
to the next step.
7. Remove glass door before lighting pilot. (See
Glass Frame Removal section).
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counterclockwise
to "PILOT".
10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depressing the piezo spark ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat steps 5 through 8.
3/8" - 1/2"
•If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.
•If after several tries, the pilot will not stay lit,
turn the gas control knob to "OFF" and call your
service technician or gas supplier.
11. Replace glass door.
12. Turn gas control knob to “ON” position.
13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.
14. Turn on all electrical power to the fireplace.
To Turn Off Gas To Heater
1. Turn the On/Off switch to Off position or set the
thermostat to lowest setting.
2. Turn off all electric power to the fireplace if
service is to be performed.
14
3. Open control access panel.
4. Push in gas control knob slightly and turn
clockwise to "OFF". Do not force.
NOTE: Before trouble shooting the gas control system, be sure external gas shut off is in the “On” position.
WARNING: Before doing any gas control service work, remove glass front.
SYMPTOMPOSSIBLE CAUSESCORRECTIVE ACTION
1.Spark ignitor will not lightA. Defective or misalignedUsing a match, light pilot. If pilot lights, turn off
2.Pilot will not stay lit afterA. Defective pilot generatorCheck pilot flame. Must impinge on thermo
carefully following lighting (thermocouple), remote wallcouple/thermopile. Note: this pilot burner assem
instructions. switch.bly utilizes both-a thermocouple and a thermopile.
3.Pilot burning, no gas toA. Wall switch or wires defectiveCheck wall switch and wires for proper connec
main burnertions. Jumper wire accross terminals at wall
electrode at pilot.pilot and push the red button again. If pilot will not
light - check gap at electrode and pilot-should be
1/8" to have a strong spark.
B. Defective ignitor (Push Button)Push Piezo Ignitor Button. Check for spark at
electrode and pilot. If no spark to pilot, and elec
trode wire is properly connected, replace ignitor.
The thermocouple operates the main valve
operation (On and Off). Clean and or adjust pilot for
maximum flame impingement on thermopile and
thermocouple.
B. Defective automatic valveTurn valve knob to “Pilot”. Maintain flow to pilot;
milivolt meter should read greater than 10 mV. If
the reading is okay and the pilot does not stay on,
replace the gas valve. Note: An interrupter block
(not supplied) must be used to conduct this test.
switch, if burner comes on, replace defective wall
switch. If okay, jumper wires across wall switch
wires at valve, if burner comes on, wires are faulty
or connections are bad.
B. Thermopile may not be1. Be sure wire connections from thermopile at
generating sufficientgas valve terminals are tight and thermopile is
millivoltage.fully inserted into pilot bracket.
2. One of the wall switch wires may be grounded.
Remove wall switch wires from valve terminals if
pilot now stays lit, trace wall switch wiring for
ground. May be grounded to fireplace or gas
supply.
3. Check thermopile with millivolt meter. Take
reading at thermopile terminals of gas valve.
Should read 250-300 millivolts (minimum 150)
while holding valve knob depressed in pilot
position and wall switch “Off”. Replace faulty
thermopile if reading is below specified minimum.
C. Plugged burner orifice.Check burner orifices for debris and remove.
D. Defective automatic valveTurn valve knob to “On”, place wall switch to “On”
operator.millivolt meter should read greater than 100 mV. If
the reading is okay and the burner does not come
on, replace the gas valve.
4.Frequent pilot outageA. Pilot flame may be too lowClean and/or adjust pilot flame for maximum flame
problem.or blowing (high) causing theimpingement on thermopile and thermocouple.
pilot safety to drop out.
B. Possible blockage of the ventCheck the vent terminal for blockage (recycling the
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the "On" position.
WARNING: Before doing any gas control service work, remove glass front.
SymptomPossible CausesCorrective Action
1. Spark ignitor will not lightA. Defective or misalignedUsing a match, light pilot. If pilot lights, turn off pilot and
electrode at pilot.push the red button again. If pilot will not light - check
gap at electrode and pilot-should be 1/8" to have a
strong spark.
B. Defective ignitor (Push Button)Push Piezo Ignitor Button. Check for spark at electrode
and pilot. If no spark to pilot, and electrode wire is
properly connected, replace ignitor.
2. Pilot will not stay lit afterA. Defective pilot generatorCheck pilot flame. Must impinge on thermocouple.
carefully following lightingthermocouple.Clean and or adjust pilot for maximum flame impingement instructions.on thermocouple.
B. Defective automatic valveTurn valve knob to "Pilot". Maintain flow to pilot;
operator.millivolt meter should read greater than 10 mV. If the
reading is okay and the pilot does not stay on, replace
the gas valve. Note: An interrupter block (not supplied)
must be used to conduct this test.
3. Pilot burning, no gas toA. Sensing bulb not in properMake sure sensing bulb is located in bracket on the
burner, Valve knob "ON".location.lower right hand side of unit.
B. Temperature sensing bulbCarefully examine sensing bulb and capillery tube for
damaged or tubing to bulbdamage. If tubing is kinked, replace gas valve.
kinked
4. Frequent pilot outageA. Pilot flame may be too lowClean and/or adjust pilot flame for maximum flame
problem.or blowing (high) causing theimpingement on thermocouple.
pilot safety to drop out.
B. Possible leak in liner or seals.Check the venting for leaks or blockage.
Lockout Has Engaged. Wait
60 Seconds And Try Again.
For Spark At Electrode While
Depressing Piezo 1/8" Gap To
Pilot Hood Needed.
All Wiring Connections
Replace Piezo Ignitor
YES
Pilot Stays Lit
YES
Pilot Lights Main
Burner
YES
NO
NO
For Air In The Lines
Thermopile Needs A Minimum
325mv. Adjust Pilot Flame Height.
All Wiring Connections.
Replace Thermopile
Thermocouple Needs A Minimum
of 14mv.
Defective Valve. Turn To Pilot,
Meter Should Read Greater Than
100 Mv. If Not, Replace.
Valve Is Turned On
On/off Switch Is Not Turned On.
Watch For Grounded Wires!
Thermopile Needs A Minimum
325mv.
Plugged Burner Orifice.
compartment clean. At least once per year the logs and
lava rock/ember material should be removed and the
burner compartment vacuumed and wiped out. Remove
and replace the logs as per the instructions in this
manual.
Always handle the logs with care as they
are fragile and may also be hot if the
fireplace has been in use.
Fan Assembly
The fan unit requires periodic cleaning. At least once
per month in the operating season, open the lower
louvre panels and wipe or vacuum the area around the
fan to remove any build up of dust or lint.
Cleaning the Standing Pilot
Control System
The burner and control system consists of:
• main burner• pilot burner
• gas orifice• thermopile
• combination millivolt gas valve
Most of these components may require only an occasional checkup and cleaning and some may require
adjustment. If repair is necessary, it should be performed by a qualified technician.
In order to properly clean the burner and pilot assembly,
turn off the gas to the unit, remove the window frame
panel and logs exposing the burner and pilot assembly.
Clean all foreign materials from the top of the burner.
Check to make sure that burner parts are clean.
Visually inspect pilot. Brush or blow away any dust or
lint accumulation. If pilot orifice is plugged, disassembly
may be required to remove any foreign material from
the orifice or tubing.
To obtain proper operation, it is imperative the pilot and
burner's flame characteristics are steady, not lifting or
floating.
Typically, the top 1/8" of the thermopile should be
engulfed in the pilot flame. (Page 13, Fig. 25)
Brass Cleaning
Clean the brass trim with a soft clean cloth, slightly
dampened with lemon oil and buff with a soft dry cloth.
Do not use brass polish or household cleaners as these
products will damage the trim. Lemon oil can be
obtained at supermarkets or hardware stores.
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
1.Log Set Complete100001915789610000206
1a.Log Ember FrontKR1KR1SR1
1b.Log Front LeftJR2KR2SR
1c.Log Front RightJR3KR3SR3
1d.Log RearJR4KR4SR4
1e.Log Top LeftJR5KR5SR5
1f.Log Top RightJR6KR6SR6
2.Lava Rock (Package)100014541000145410001454
3.Burner Lava Rock (Package)578975789757897
4a.Burner Complete with tiles Nat.100001925790310000869
4b.Burner Complete with tiles Prop.100001935790410000870
5.Ceramic Tile (Single)578035780357803
6a.Orifice Front Burner Nat.See Rating Plate for Orifice Size
6b.Orifice Front Burner Prop.See Rating Plate for Orifice Size
7a.Orifice Main Burner Nat.See Rating Plate for Orifice Size
7b.Orifice Main Burner PropSee Rating Plate for Orifice Size
8a.Orifice Pilot SIT Nat.542735427354273
8b.Orifice Pilot SIT Prop542725427254272
9a.Orifice Pilot PSE Nat.100018221000182210001822
9b.Orifice Pilot PSE Prop.100018231000182310001823
10a.Pilot Assembly SIT Nat.100006721000067210000672
10b.Pilot Assembly SIT Prop.100006731000067310000673
11a.Pilot Assembly PSE Nat.100017391000173910001739
11b.Pilot Assembly PSE Prop.100017401000174010001740
12.Pilot SIT100012951000129510001295
13.Pilot w/ignitor and cable PSE100018241000182410001824
1. Remove front glass (Refer to Glass Frame Removal
section)
2. Remove logs from unit.
Logs may be hot!
3. Remove refractory from packaging.
Refractory are fragile and must be
handled with care. Where at all possible,
two hands should be used when
handling.
4. Take center refractory and tilt so bottom edge slides
into support angle in back of fireplace.
5. Now press center refractory to back side of fireplace
and hold in place.
6. Take left or right refractory and align it so leading
edge faces outward. Place refractory in fireplace
side and slide it back to support center refractory.
7. Install metallic piece in the leading edge (RHE32
only).
8. Repeat Step 6 and 7 for remaining side refractory.
When side refractory is installed correctly,
the center refractory will be supported by
the side refractory.
9. Fasten top tab supports against refractory to hold
sides in place.
the Zero Clearance Kit and the requirements of the Air
Kit when planning out the installation.
Follow the instructions supplied with the Zero Clearance Kit carefully for proper installation.
Remote Controls
Optional remote control units are available to control
different functions of the appliance.
ModelFunction(s) Controlled
MRC1ON/OFF
MRC2ON/OFF and Temperature
MRC3ON/OFF and Temperature control
with a digital and a programmable
24 hour clock
IMTWall mounted thermostat control
A Trim Options for RHE25
A1 RHE25SSP, RHE25LP
Trim Assembly
RHE25SSP
1. Install trim channels (left and right sides). Use two
screws to assemble each piece.
2. Slide on the trim top channel and fasten it from the
back side.
3. Install the trim top deflector using two screws.
4. Remove ALL plastic protective covering from brass
trim.
Side View
Left Side
Leading
Edge
Fig. 26 Ceramic refractory.
Center
Bottom Edge
Right Side
Leading
Edge
FP1278
Zero Clearance Kit
For installations other than in existing woodburning
fireplaces such as new construction or renovation
projects, a Zero Clearance Kit must be used. The
HEZC enables these inserts to be installed in combustible environments. It is recommended that an Air Kit
(AKZC) be installed whenever using a Zero Clearance
Kit. Consideration must be given to the dimensions of
22
Trim Top
Deflector
Trim Frame Top Section
FP1261a
Fig. 27 Trim top deflector.
HE25LP
1. To install the kit you do not have to remove any
piece of brass, you just add the external pieces.
2. Remove the frame trim from the unit if it is already
installed.
3. Install trim channels (left and right sides) by removing the two screws that hold the side brass trim and
put them back to hold both parts.
4. Slide on the trim top channel and fasten it from the
back side.
5. Remove the two screws that hold the top brass trim.
6. Install the two brackets to the studs in the bottom of
the top channel. Use the nuts supplied with top trim
channel.
A flat louvre kit OR a bay window kit need
to be chosen to complete the installation.
RHE25SSP & HE25LP Replacement Parts
5
6
4
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
3
1
2
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key DescriptionRHE25SSPHE25LP
1Trim Frame Black100019392Trim Top Deflector550993Trim Top Channel
4Trim Side Channel550965Trim Top Channel-55097
6Trim Side Channel-55080
7Fasteners Package
(Not Shown)5461857633
(1)
55077-
(1) LP trim to be used with SSP trim.
SSP trim dimensions are for openings smaller than
26¹⁄₂" H x 38" W (673mm x 965mm).
LP trim dimensions are for openings smaller than 29" H
x 41" W (736mm x 1040mm).
4
6
FP1289
(1)
Trim Assembly
1. Remove the front glass (see "Glass Frame Removal" section).
2. Install top and bottom brass trim by using the shortest black screw. (Fig. 28 & 29)
3. Install bottom decorative plate by simply sliding it
under the unit floor. No fastening is required for this
installation. (Fig. 30) Be sure to remove protective
cover.
4. Install the bottom louvre assembly by fastening the
hinges with four screws to the pre-punched holes in
the cabinet.
5. Re-install the front glass.
6. Install the top louvre by using the hooks to hang it in
place.
Trim Top
Glass Frame
Trim Bottom
Fig. 28 Install top and bottom brass trim.
Louvre
NOTE: Position
brass trim top as
shown (small end up)
to prevent heat
discoloration.
Glass Frame
Fig. 29 Position brass trim to with small end up.
Screws
FP1290
FP1291
A2 HE25FP Trim
For use with RHEDV25
HE25FPFlat face louvres with polished window
brass trim
10000836
Bottom
Decorative
Plate
Fig. 30 Slide bottom decorative plate under unit floor.
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
FP1293
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
3. Install bracket on each side of the cabinet. Fig. 38)
4. Install the ceramic piece inside the bay window.
5. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 35)
6. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 36)
7. Install brass trim to the steel frame. (Fig. 37)
Fan Control Box
KT205
Fig. 31 Remove fan control box.
Fan Control
Box
Extension
Bracket
KT207
Fig. 32 Attach the control box to the bracket and install
bracket into the cabinet.
For use with RHEDV25
HE25BTKPBay window kit with polished brass trim
Do not remove existing glass with frame.
Trim Assembly
1. Reposition controls.
a. Remove the Fan Speed Control Box. (Fig. 31)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 32) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the
appropriate Control Valve Knobs. (Fig. 33)
On units fitted with a Honeywell brand control
valve the location of the control knobs and the
ignitor button may vary slightly from those
shown in Figure 33. The Honeywell extension pieces are visually different in design
and are not interchangeable with the RN/RP
knobs shown in Figure 33.
Extension
Knobs
KT204a
Fig. 33 Install the knob extensions. (RN/RP models Only)
Fig. 35 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211a
Fig. 36 Engage the slots in the upper grille top louvre with
the upper tabs of the hanging brackets.
KT212a
Fig. 37 Attach magnets and brass trim to the steel frame.
FP1270
Fig. 38 Bracket for HEBTKP.
HE25BTKP Replacement Parts
1
11
2
16
6
7
3
4
12
8
17
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
9
5
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
A flat louvre kit OR a bay window kit need
to be chosen to complete the installation.
Trim
Side
Channel
FP1262
Front View
Fig. 43 Frame mounting.
Screws
FP1263
Frame Mounting
General Information
The Decorative Front Frame should be installed last
after all other work, such as gas connections, venting,
etc., has been completed and thoroughly checked and
tested for operation, leaks and proper installation requirements.
Fit decorative frame to the fireplace and fasten. (Fig. 43)
Plastic on the trim must be removed
before mounting onto the fireplace.
Glass must be tightly pressed against the
front of the frame in order to prevent
screws from damaging glass edges.
RHESS, RHESL, RHESSD, RHESLD, RHESXL Trim Replacement Parts
5
1
1
4
2
6
6
3
IMPORTANT: Only trim panel assemblies approved by Vermont Castings, Majestic Products
can be used on these products.
ALL repair parts will be available from your local
dealer.
When ordering, always give the following information: Model and serial number, part description with
7
8
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
Key DescriptionRHESS
9
(2)
1Trim Frame Top, Flat Black5792957932579295793257935
2Trim Frame Left, Flat Black5792757930579275793057933
3Trim Frame Right, Flat Black5792857931579285793157934
4Trim Top Deflector
5Trim Top Channel
6Trim Side Channel Left
7Trim Facing Inner Top
8Trim Facing Inner Left
9Trim Facing Inner Right
(1)Specify Finish (Antique or Polished Brass)
(2)SS and SSD trim dimensions are for openings smaller than 26¹⁄₂"H x 38" W (673mm x 965mm)
(3)SL and SLD trim dimensions are for openings smaller than 29"H x 41" W (736mm x 1040mm)
(4)SXL trim dimensions are for openings smaller than 32"H x 43" W (813mm x 1092mm)
1. Install trim channels (left and right sides). Use two
(2) screws to assemble each piece.
2. Slide on the trim top channel and fasten it from the
back side.
3. Install the trim top deflector. Use two (2) screws to
fasten it. (Fig. 44)
4. Remove ALL plastic protective covering from brass
trim.
Side View
Trim Top Deflector
RHEBXL
To install the kit you do not have to remove any
piece of brass, just add the external pieces.
Remove the frame trim from the unit if it is already
installed.
1. Install trim channels (left and right sides)by removing the two (2) screws that hold the side brass trim
and put them back to hold both parts.
2. Slide on the trim top channel and fasten it from the
back side.
3. Remove the two (2) screws that hold the top brass
trim.
4. Install the two (2) brackets to the studs in the bottom
of the top channel. Use the nuts supplied with the
kit.
5. Reinstall the two (2) screws to hold the top trim
channel.
Trim Frame Top
FP1261a
Fig. 44 Trim top deflector.
Section
RHEBSLP, RHEBSLA, RHEBXLP, RHEBXLA Trim Replacement Parts
5
3
1
4
6
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
KeyDescriptionRHEBSLPRHEBSLARHEBXLP
1Trim Frame Flat Black5792657926-2Trim Top Deflector17634-PB17634-AB-3Trim Top Channel5786457844-4Trim Side Channel5786257843-5Trim Outer Top Channel--5786157845
6Trim Outer Side Channel--5786357846
7Fasteners Package (Not Shown)54618546185763357633
2
4
IMPORTANT: Only Trim Panel Assemblies Approved by
Vermont Castings, Majestic Products Can Be Used on
These Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish and
part number;
(1) RHEBXLP or RHEBXLA to be used with RHEBSLP
6
or RHEBSLA trims.
(2) SL trim dimensions are for openings smaller than
27¹⁄₂"H x 40¹⁄₂" W (700mm x 1030mm)
(4) XL trim dimensions are for openings smaller than
30"H x 45⁵⁄₈" W (765mm x 1160mm)
1. Remove the front glass (Refer to "Glass Frame
Removal" section).
2. Install support window trim channel, top and bottom
brass trim by using the shortest black screw. (Fig. 45
& 46)
3. Install bottom decorative plate by simply sliding it
under the unit floor. No fastening is required for this
installation. (Fig. 47) Be sure to remove protective
cover.
4. Install the bottom louvre assembly by fastening the
hinges with four (4) screws to the pre-punched holes
in the cabinet.
5. Re-install the front glass.
6. Install the top louvre by using the hooks to hang it in
place.
Fig. 47 Slide bottom decorative plate under unit floor.
Bottom
Decorative
Plate
RHEFA & RHEFP Trim Replacement Parts
1
2
3
FP1292
Trim Top
Glass Frame
Trim Bottom
Fig. 45 Install support window trim channel and top and
bottom brass trim.
Louvre
NOTE: Position
brass trim top as
shown (small end up)
to prevent heat
discoloration.
Glass Frame
Fig. 46 Position brass trim to with small end up.
Screws
FP1295
FP1291
4
5
6
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
HECBTKCast bay window and grilles in classic black trim kit
HECBKMBCast bay window and grilles in midnight black porcelain enamel trim kit
HESBTKPSteel bay window with polished brass and cast grilles in classic black trim kit
HEBTKPSteel bay window and bay louvres with polished brass trim kit
Install the bay window after all other installation work has been completed, thoroughly checked and tested for operation, leaks and proper installation requirements.
Do not remove existing glass with frame
HEBTKPHESBTKPHECBTK &
HECBTKMB
Fig. 48 Optional bay front windows available for use on the RHEDV32.
HECBTKP, HECBTKMB and HESBTKP
Trim Assembly
1. Reposition controls.
a. Remove the Fan Speed Control Box (Fig. 49)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 50) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the
appropriate Control Valve Knobs (Fig. 51)
On units fitted with a Honeywell brand control
valve the location of the control knobs and the
ignitor button may vary slightly from those
shown in Figure 51. The Honeywell extension pieces are visually different in design
and are not interchangeable with the RN/RP
knobs shown in Figure 51.
2. Install the hanging brackets. (Fig. 52)
3. Install the two (2) ceramic pieces inside the bay
4. Install the bay window by hanging it onto the lower
5. Install the upper grille by engaging the oblong holes
6. Install brass trim to the steel frame. (Fig. 55) (Only
1. Reposition controls.
10000836
window. (Fig. 48)
tabs of the hanging brackets. (Fig. 53)
with the upper tabs of the hanging brackets. (Fig.
54)
for HESBTKP trim).
HEBTKP Trim Assembly
a. Remove the Fan Speed Control Box (Fig. 49)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 50) and install the Bracket into the Cabinet.
On units fitted with a Honeywell brand control
valve the location of the control knobs and
the ignitor button may vary slightly from those
shown in Figure 51. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 51.
2. Install the hanging brackets. (Fig. 52)
3. Install bracket on each side of the cabinet. (Fig. 56)
4. Install the two ceramic pieces inside the bay window. (Fig. 48)
5. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 51)
6. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 54)
7. Install brass trim to the steel frame. (Fig. 55)
Fan Control Box
KT205
Fig. 49 Remove fan control box.
Fan Control
Box
Hanging Bracket
KT209a
Fig. 52 Hanging bracket alignment.
KT210
Fig. 53 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211
Fig. 54 Engage the slots in the upper grille top louvre with
the upper tabs of the hanging bracket.
Extension
Bracket
KT207
Fig. 50 Attach the control box to the bracket and install
bracket into the cabinet.
Extension
Knobs
KT204a
Fig. 51 Install the knob extensions. (RN/RP models Only)
KT212a
Fig. 55 Attach magnets and brass trim to the steel frame.
HECBTK, HECBTKMB, HESBTKP, HEBTKP, HEBTA Trim Parts Replacement
1
14
3
9
8
4
6
2
15
19
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
5
11
6
10
7
12
5
16
18
HI
LO
3
13
7
20
0801
IMPORTANT: Only Trim Panel Assemblies Approved by Vermont Castings, Majestic Products Can Be Used on These Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information: Model and serial number, part description with finish and part number;
1. Install trim channels (left and right sides) by removing the two (2) screws that hold the side brass trim
and put them back to hold both parts.
2. Slide on the trim top channel and fasten it from the
back side.
3. Remove the two (2) screws that hold the top brass
trim.
4. Install the two (2) brackets to the studs in the bottom
of the top channel. Use the nuts supplied with the kit.
5. Reinstall the two (2) screws to hold the top trim
channel.
A flat louvre kit OR a bay window kit
need to be chosen to complete the
installation.
RHE42SSP & RHE42LP Replacement Parts
4
5
3
2
1
7
5
3
C2 RHE42FP Trim
For use with RHEDV42
RHE42FPFlat face louvres with polished window
brass trim
Trim Assembly
1. Remove the front glass (Refer to "Glass Frame
Removal" section).
2. Install top and bottom brass trim (Fig. 59 & Fig. 60)
Use the shortest black screw.
4. Install bottom decorative plate by simply sliding it
under the unit. No fastening is required for this
installation. (Fig. 61) Be sure to remove the protective plastic cover from the trim.
5. Install the bottom louvre assembly by fastening the
hinges with four (4) screws to the pre-punched holes
in the cabinet.
6. Re-install the front glass.
7. Install the top louvre assembly by using the hooks to
hang it in place.
Trim Top
Screws
FP1297
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only Trim Panel Assemblies Approved by
Vermont Castings, Majestic Products Can Be Used on These
Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information: Model
and serial number, part description with finish and part
number;
Key DescriptionRHE42SSPRHE42LP
1Frame Trim Kit
(Metallic Black)100009312Trim Top Channel575083Trim Side Channel575094Trim Top Channel-57511
5Trim Side Channel-57507
6Fasteners Package
(Not Shown)546187Trim Top Deflector10000912-
(1)
(1)LP trim to be used with SSP trim.
SSP trim dimensions are for openings smaller than
30³⁄₄" H x 42⁷⁄₈"W (781mm x 1089mm)
LP trim dimensions are for openings smaller than
33³⁄₁₆"H x 48"W (846mm x 1225mm)
Glass Frame
Trim Bottom
FP1295
Fig. 59 Install support window trim channel and top and
bottom brass trim.
Louvre
NOTE: Position
brass trim top as
shown (small end up)
to prevent heat
discoloration.
Fig. 61 Slide bottom decorative plate under unit floor.
RHE42FP Replacement Parts
1
2
3
4
5
6
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
FP1296
a. Remove the Fan Speed Control Box. (Fig. 62)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 61) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the
appropriate Control Valve Knobs. (Fig. 64)
On units fitted with a Honeywell brand control
valve the location of the control knobs and the
ignitor button may vary slightly from those
shown in Figure 64. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 64.
2. Install the hanging brackets. (Fig. 65)
3. Install the two (2) ceramic pieces inside the bay
window.
4. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 66)
5. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 67)
6. Install brass trim to the steel frame. (Fig. 68)
Fig. 64 Install the knob extensions. (RN/RP models Only)
Hanging Bracket
KT209a
Fig. 65 Hanging bracket alignment.
KT210
Fig. 66 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211a
Fig. 67 Engage the slots in the upper grille top louvre with
the upper tabs of the hanging brackets.
KT212a
Fig. 68 Attach magnets and brass trim to the steel frame.
HE42BTKP Trim Replacement Parts
1
12
2
15
8
7
4
5
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
3
13
16
11
6
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame brand gas fireplaces
equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.
BASIC WARRANTY
,
The Vermont Castings
referred to collectively as the Company) warrants that your new
Vermont Castings
manufacturing and material defects for a period of one year from the
date of purchase, subject to the following conditions and limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber of
every Vermont Castings
against through wall perforation. All appliances equipped with an
Insta-Flame Ceramic Burner have limited lifetime coverage on the
ceramic burner plaque. Warrantees are made to the original owner
subject to proof of purchase and the conditions and limitations listed
on this Warranty Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories
The Company offers no Warranty on chipping of enamel surfaces.
Inspect all product prior to accepting it for any damage to the enamel.
The salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish. These
conditions can cause rusting of the cast iron beneath the porcelain
enamel finish, which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can
occur and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or
accident. Glass doors are not covered for discoloration or burned in
stains due to environmental issues, or improper cleaning and
maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar
mix and masonry cleaners may corrode the brass finish. The
Company will not be responsible for, nor will it warrant any brass parts
which are damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one
year. All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and Vermont
Castings, Majestic Products company supplied accessories are covered
for a period of one year.
CONDITIONS AND LIMITATIONS
•This new Vermont Castings or Majestic product must be installed by
a competent, authorized, service contractor. A licensed technician,
as prescribed by the local jurisdiction must perform any installation/
service work. It must be installed and operated at all times in
accordance with the Installation and Operating instructions furnished
with the product. Any alteration, willful abuse, accident, or misuse of
the product shall nullify this warranty.
•This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
•The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.
•If upon inspection, the damage is found to be the fault of the
manufacturer, repairs will be authorized at no charge to the customer
parts and/or labor.
Majestic Products Company (hereinafter
or Majestic Gas Fireplace/Stove is free from
or
Majestic gas product is warranted for life
•Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
•This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company’s inspection.
•The company may, at its discretion, fully discharge all obligations with
respect to this warranty by refunding the wholesale price of the
defective part(s)
•Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement, or
otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for same. Further, the Company will
not be responsible for any incidental, indirect, or consequential
damages except as provided by law.
•
SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
•All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
•The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings, Majestic product
•The warranties as outlined within this document do not apply to
chimney components or other non Vermont Castings, Majestic
accessories used in conjunction with the installation of this product..
•Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).
•The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
•This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated
by chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of
dampness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your
Vermont Castings, Majestic product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.
38
10000836
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