VERIZON Wireless Fivespot 3G User Manual
MOBILE BROADBAND / GLOBALACCESS
VERIZON WIRELESS FIVESPOT™
GlobalReady™ 3G Mobile Hotspot
USER Guide
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Contents
Welcome ................................................................................................................................................................ 4
The Fivespot Package .................................................................................................................................... 4
Wireless Communications ..................................................................................................................................... 5
Important Notice ........................................................................................................................................... 5
Safety hazards ............................................................................................................................................... 5
Radio Frequency (RF) Energy ...................................................................................................................... 6
Limitation of liability .................................................................................................................................... 6
Copyright ....................................................................................................................................................... 7
Fivespot Hardware: Overview ............................................................................................................................... 7
Additional features include ........................................................................................................................... 8
About your Fivespot Global Ready 3G Mobile Hotspot ............................................................................... 8
Care of Your Fivespot .................................................................................................................................. 10
W ays to Access ............................................................................................................................................ 10
Getting Started ..................................................................................................................................................... 12
Fivespot System Requirements ................................................................................................................... 12
Inserting and charging the battery ............................................................................................................... 12
Installing the SIM Card* ............................................................................................................................. 13
Connection options ...................................................................................................................................... 14
Setting up the Fivespot for the First Time ........................................................................................................... 15
Connecting to the Internet ................................................................................................................................... 17
Fivespot W i-Fi Setting ........................................................................................................................................ 20
Welcome Page ............................................................................................................................................. 20
Home Page .................................................................................................................................................. 21
Basic Setup .................................................................................................................................................. 22
WAN Settings .............................................................................................................................................. 22
Hotspot ........................................................................................................................................................ 24
Wi-Fi Settings .............................................................................................................................................. 25
Firewall ....................................................................................................................................................... 27
Advanced ..................................................................................................................................................... 30
Fivespot Specification ......................................................................................................................................... 32
Troubleshooting ................................................................................................................................................... 34
Wi-Fi Mode ................................................................................................................................................. 34
Health and safety information ............................................................................................................................. 35
Mobile operation ......................................................................................................................................... 35
Limiting exposure to radio frequency (RF) fields ....................................................................................... 35
FCC Regulations: ........................................................................................................................................ 35
Limited Warranty and Liability ........................................................................................................................... 36
Glossary ............................................................................................................................................................... 37
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Trademarks and Service Marks ........................................................................................................................... 39
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Welcome
Congratulations on purchasing the Verizon Wireless Fives pot™ Global R e ady™ 3G Mobile Hotspot for Mobile Broadband
and GlobalAccess service!
Before installing the Fivespot™, VZAccess® Manager Software and Drivers, please read this User Manual which describes
the features of the device hardware.
The Fivespot is a global data device that operates on the reliable Verizon Wirel ess Mobile Broadband and GlobalAccess
networks* in America, Europe or Asia. 3G Mobile Hotspot is enabling you to connect multiple devices at high sp eeds to t he
Internet, your corporate Intranet, Wi-Fi-enabled devices and email virtually anywhere!
Fivespot Technology Bands: CDMA 1X/EVDO Rev0/A 800/1900 MHz; UMTS/HSDPA/HSUPA 900/1900/2100 MHz; GSM/GPRS/EDGE
850/900/1800/1900.
*The service is not available everywhere. Visit www.verizonwireless.com/vzglobal for a complete list of available
countries. Information subject to change.
The Fivespot Package
The Verizon Wireless Fiv espo t package includes:
Fivespot Global Ready 3G Mobile Hotspot
Standard Lithium-Ion Battery
Two-Part U S B/ Wal l Ch a r ger
Global Travel Chargers
Global Support Kit
Product Safety & Warranty Brochure
Quick Reference Guide
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Wireless Communications
Important Notice
Due to the transmitting and receiving properties during wireless communications, the data can occasionally be lost or
delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio
transmission path. Although the data loss is rare, the environment where you operate the device may adversely affect
communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal
reflection, signal ionosphere, and signal interference from other radio channels.
Safety hazards
Do not operate device in an environment that may be susceptible to radio interference resulting in danger specifically;
Areas where prohibited by the law
Follow any special rules and regulations and obey all signs and notices. Always turn off the host d evice
and remove the device from the USB port when instructed to do so, or when you suspect that it may cause
interference or danger.
Where explosive atmospheres may be present
Do not operate your device in any area where a potentially explosive atmosphere may exist. Sparks in
such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply
with all signs and instructions.
Users are advised not to operate the device while at a refueling point or service station. Users
are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage
and distribution areas), chemical plants or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations
can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using
liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles,
such as grain, dust or metal powders, and any other area where you would normally be
advised to turn off your vehicle engine.
Near Medical and life support equipment
Do not operate your device in any area where medical equipment, life support equipment, or near any
equipment that may be susceptible to any form of radio interference. In such areas, the host
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communications device must be turned off. The device may transmit signals that could interfere with this
equipment.
On an aircraft, either on the ground or airborne
In addition to FAA requirements, many airline regulations state that you must suspend wireless operations
before boarding an airplane. Please ensure that the host device is turned off and your device is removed
from the USB port prior to boarding aircraft in order to comply with these regulations. The
device can transmit signals that could interfere with various onboard systems and controls.
While operating a vehicle
The driver or operator of any vehicle should not operate a wireless data device while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle.
In some countries, operating such communications devices while in control of a vehicle is an
offense.
Radio Frequency (RF) Energy
This device meets the government’s requirements for exp osure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with
the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level o f the device while operating can be well below the maximum value. This is
because the device is des igned to operate at multiple power levels so as to use only the poser required to reach the network. In
general, the closer you ar e to a wireless base station antenna, the lower the power output.
The highest SAR value for the device as reported to the FCC when tested for body, as described in this user guide, is 1.18W/kg
for GSM 850 band.
While there may be differences between the SAR levels of various devices and at various positions, they all meet the government
requirement.
The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display
Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: Q78-ZTEAC30.
For body operation, this device has been tested and meets the FCC RF exposure guidelines for use the positions the device a
minimum of 1 cm from the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines.
Limitation of liability
The information contained in this document is subject to change without notice and should not be construed as
a commitment by Verizon wireless Inc.
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Copyright
©2010 by Verizon wireless, Inc.
All rights reserved.
Fivespot Hardware: Overview
Thank you for choosing Verizon Wireless Fivespot™ Global Ready™ 3G Mobile Ho tsp o t by ZTE with Mobile Broadband,
Global Access and 3G Mobile Hotspot!
With Fivespot Global ready 3G Mobile Hotspot, you can:
• Connect to High Speed Wireless Data(Mobil e Broadband)
• GlobalAccess—GlobalAccess, an extension of Mobile Broadband service, is a high-speed global remot e access service
available in more than 200 countries, more than 105 with 3G speed, providing a notebook connection to the Internet, corporate
intranet and email abro ad.
* For more information, a complete list of coverage areas and network providers, visit verizonwireless.com/vzglobal.
• 3G Mobile Hotspot
With the Mobile Hotspot, connect via Wi-Fi and access Mobile Broadban d t o browse the Internet, access email, run businesses
applications and more from a computer or most Wi-Fi compatible devices.
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• Manage Wireless Network Activity- VZAccess Manager and Fivespot Settings
Invludes VZAccess Manager so ftware for automatic inst allation without a CD and easy navigation. The web-based Fivespot
Settings is for device status and activation via USB and WI-Fi.
VZAccess Manager: A powerful application tool designed to make piloting your remote office a breeze. VZAccess Manager
allows you to manage, monitor, and customize your wireless network activity through an easy-to-use interface.
NOTE:
VZAccess Manager is required for activation a nd fi rmware/PRL updates
Fivespot Settings: Allows you to manage, monitor, and customize your Wi-Fi and Mobile Broadband connection through
an easy-to-use interface when t he device is in Wi-Fi mode (i.e. without the use of the USB cable).
• Choose between Two connection Modes - USB Cable or Wi-Fi
Note: The Fivespot needs to be manually powered off then powered on in order to switch between
USB and Wi-Fi connection modes. When the Fivespot is powered on after connecting with the
computer, it will be in USB mode. When the Fivespot is powered on without connecting to the
computer, it will be in Wi-Fi mode.
The Fivespot package includes a battery for both connection modes.
USB Cable is made to supports Windows 7, Vista, XP, 2000; Mac OS x 10.4 or highter.
*See system requirements for a complete list of operation system support.
Additional feature s include
Advanced embedded antenna design for mobile Broadband and Wi-Fi
VPN capability
Auto installation and connectivity options
2-Way Short Messaging Service (SMS) (VZAccess Manager only)
GPS/LBS support
About your Fivespot Global Ready 3G Mobile Hotspot
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1. Power Key
Press and hold the Power key for three seconds to switch the device on, or press and hold the P ower key for 10 seconds
to switch th e device off.
NOTE:
Continuously press the Power Key 10 times within 15 seconds to set Wi-Fi related settings to their factory default
values, then the device will restart automatically. And each pressing must hold about 1/3 second, otherwise, the
pressing will be inva lid.
2. Indicator
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Green blinking
Green solid
Battery is charged
Red solid
Green solid
Green solid
LED off:
Wi-Fi is off
LED off
No service
Device is in domestic network
Device is in global roaming
Device is in domestic network
Device is in global roaming
Indicator Icon Status Description
Red solid Battery is low
Battery
Signal strength
Wi-Fi
Network
Green solid
Green blinking
Red solid
Red blinking
Charging
Signal is weak
Signal is good
Wi-Fi is active
with 3G coverage
with 3G coverage
with 2G coverage
with 2G coverage
NOTE:
The battery indication LED will be turned off once the battery is fully charged when powered off.
3 Charge r/ USB port
The device must work with the battery even though it is connected with a charger or PC USB port.
Care of Your Fivespot
As with any electronic device, Fivespot must be handled with care to ensure reliable operation. Verizon
Wireless recommends the following handling guidelines:
Do not apply adhesive labels to Fivespot; they may cau se the device to potentially overheat and
they may a lt e r th e p erforman c e o f th e an t en n a.
Using USB data cable carefully connect Fivespot with your computer.
Protect the Fivespot from liquids, du st, and excessive heat.
Store the Fivespot is a safe place, when not in use.
Ways to Access
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• Mobile Broadband—Need to leave the office but don’t want to leave your broadband behind? With Verizon Wireless Mobile
Broadband, you can work outside the office at broadband speeds. With access to America’s most reliable broadband network,
you can download complex files and view email attachments at typical speeds of 600 to1400 Kbps (download) and 500 to 800
Kbps (upload).*
*Speed claim based on our network tests with 5 MB FTP data files without compression.Verizon Wireless is rapidly adding Rev.
A capability to your Mobile Broadband service area. Your Mobile Broadband Rev. A–enabled device will indicate coverage when
you are in a Mobile Broadband Rev. A service area. When outside the Rev. A service area, your wireless device will revert to
Mobile Broadband Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds will be 60–80 Kbps) or
NationalAccess coverage areas, where available. Actual throughput speed and coverage may vary. Speed claims not applicable
when roaming.
• GlobalAccess—GlobalAccess, an extension of Mobile Broadband service, is a high-speed global remote access s er vi ce
available in more than 200 countries, more than 105 with 3G speed, providing a notebook connection to the Internet, corporate
intranet and email abro ad.
*SIM Card required. For more information, a complete list of coverage areas and network providers, visit
verizonwireless.com/vzglobal.
• 3G Mobile H otspot—By creati ng their ownWi-Fi hotspot from their mobile device, users can connect most Wi-Fi-compatible
devices to the Internet to: browse web sites, download and view email attachments, run business applications from their
computer and more - with the reliability and coverage of Verizon Wireless Mobile Broadband.
NOTE:
When multiple users are connected to the Fiv e sp ot, a ll their data usage will be aggregated and applied to the Mobile
Broadband customer’s monthly allowance.
• Verizon Wi-Fi—Mobile Broadband customers on America’ s Largest and Most Reliable 3G Network have Internet
access at thousands of Verizon Wi-Fi hotspots across the U.S., Canada and Mexico—without using a single
megabyte of Mobile Broadband data allowance.
* Verizon Wi-Fi locations include many airports, hotels, restaurants, cafes, bookstores and more.
* Verizon Wi-Fi gives you a fast connection to the Internet. That means more surfing, more downloading, more email, more
social networking
’
s no additional charge.
there
—
more of everything you use the web for. The best part? It’s included with your Mobil e Broadband Plan, so
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Getting Started
CPU
This section provides information and instructions for setting up the Fivespot 3G Global Hotspot for the first time. Before you
begin using your device, you must first install VZAccess Manager on your computer. The comprehensive Quick Reference
Guide that was included in the box when you purchased your device and the VZAccess Manager Software User Guide details
the installation and configuration of your Fivespot with VZAccess Manager.
Important:
Installation must be performed within the Mobile Broadband and/or
NationalAccess coverage area.
Important:
Before installing your new software, delete or uninstall any previously existing device or dialer
software from your computing system.
Fivespot System Requirements
To install and use Fivespot, your host computer must meet below requirements:
Windows XP (SP3 or higher), Windows Vista (32bit/ 64bit SP1 or
Operating System
* IN USB MODEM MODE with
USB Cabl e O NLY
Software
FIVESPOT Software
Interface One Type-A USB port or 802.11b/g
Memory (RAM) 128 MB
Hard Disk Space 100 MB
higher), Windows 7
NOTE: For details please go to www.vzam.net.
- OR MAC OS X 10.4 or higher
Internet browser software (i.e. Internet Explorer 7，F irefox 3.0 or
higher.)
Mobile Broadband/USB Cable Mode: VZAccess Manager included
on the device, no CD required.
Wi-Fi Mode: FIVESPOT Settings.
500 MHz or higher
Inserting and charging the battery
1. Open th e b at t er y c o mpartmen t, locat ed on the bottom of the device.
2. Insert the battery by linin g up the gold cont ac t point s on the battery with the gold contact point s in the battery compart ment.
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