Verizon VERSALINK 327W User Manual
VERSALINK™ WIRELESS GATEWAY (MODEL 327W)
USER GUIDE
030-300505 Rev. A 1 April 2007
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TABLE OF CONTENTS
User GuideVersaLink Wireless Gateway (Model 327W
1. PRODUCT DESCRIPTION ..................................................................................................................................4
2. SAFETY INSTRUCTIONS ................................................................................................................................... 4
3. REGULATORY INFORMATION ........................................................................................................................ 5
3.1 FCC Compliance Note...................................................................................................................................5
3.2 Canada Certification Notice...........................................................................................................................6
4. NETWORKING REQUIREMENTS .....................................................................................................................7
5. HARDWARE FEATURES.................................................................................................................................... 8
5.1 LED Indicators ..............................................................................................................................................8
5.2 Cable Connectors and Switch Locations .......................................................................................................9
5.3 Connector Descriptions .................................................................................................................................9
6. INSTALLING THE HARDWARE......................................................................................................................10
6.1 Installation Requirements ............................................................................................................................10
6.2 Before you begin..........................................................................................................................................10
6.3 Microfilters ..................................................................................................................................................10
6.4 Hardware Installations .................................................................................................................................11
7. ACCESSING VERSALINK ................................................................................................................................15
7.1 Logging on to VersaLink............................................................................................................................. 15
7.2 Changing the Password................................................................................................................................16
8. CONFIGURING YOUR BROADBAND CONNECTION .................................................................................19
8.1 Confirming Your DSL Connection..............................................................................................................19
8.2 Setting Up an Account Profile..................................................................................................................... 20
8.3 Connecting to the Internet............................................................................................................................25
8.4 Disconnecting from the Internet ..................................................................................................................26
9. SETTING UP MACINTOSH OS X..................................................................................................................... 28
9.1 Opening the System Preference Screen.......................................................................................................28
9.2 Choosing the Network Preferences..............................................................................................................28
9.3 Creating a New Location.............................................................................................................................29
9.4 Naming the New Location........................................................................................................................... 29
9.5 Selecting the Ethernet Configuration...........................................................................................................29
9.6 Checking the IP Connection ........................................................................................................................30
9.7 Accessing Your Router................................................................................................................................ 31
10. BASIC CONFIGURATION ................................................................................................................................32
11. MAIN (HOME PAGE).........................................................................................................................................33
11.1 My Gateway Panel.......................................................................................................................................34
11.2 My Network Panel.......................................................................................................................................34
11.3 Action Zone Panel .......................................................................................................................................35
12. WIRELESS SETTINGS.......................................................................................................................................36
12.1 Basic Security Settings ................................................................................................................................37
12.2 Advanced Security Settings.........................................................................................................................40
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User GuideVersaLink Wireless Gateway (Model 327W
13. MY NETWORK...................................................................................................................................................52
13.1 Network Status ............................................................................................................................................52
13.2 Network Connections ..................................................................................................................................56
14. FIREWALL SETTINGS......................................................................................................................................82
14.1 General Firewall Security Settings ..............................................................................................................82
14.2 Editing Firewall Security Rules...................................................................................................................83
14.3 Port Forwarding...........................................................................................................................................85
14.4 DMZ Host—Single IP Address Passthrough............................................................................................. 104
14.5 Remote Administration..............................................................................................................................108
14.6 Static NAT.................................................................................................................................................111
14.7 Security Log ..............................................................................................................................................114
15. ADVANCED......................................................................................................................................................116
15.1 Diagnostics ................................................................................................................................................117
15.2 Restore Defaults.........................................................................................................................................120
15.3 Reboot Gateway.........................................................................................................................................121
15.4 Users .......................................................................................................................................................... 122
15.5 QOS ...........................................................................................................................................................123
15.6 Remote Administration..............................................................................................................................124
15.7 ATM Loopback .........................................................................................................................................125
15.8 Detect WAN Configuration.......................................................................................................................127
15.9 DNS Server................................................................................................................................................ 129
15.10 Configuration File..................................................................................................................................132
15.11 Firmware Upgrade.................................................................................................................................133
15.12 Universal Plug and Play.........................................................................................................................136
15.13 Routing ..................................................................................................................................................137
15.14 IP Address Distribution .........................................................................................................................138
15.15 Private LAN—Configuring NAT ..........................................................................................................141
15.16 Public LAN—Multiple IP Address Passthrough ...................................................................................142
15.17 VLAN Configuration............................................................................................................................. 145
15.18 RIP Configuration.................................................................................................................................. 147
16. SYSTEM MONITORING..................................................................................................................................149
16.1 Gateway Status .......................................................................................................................................... 150
16.2 Advanced Status ........................................................................................................................................151
17. PORT FORWARDING SERVICES ...................................................................................................
18. TECHNICAL SUPPORT INFORMATION......................................................................................................167
19. PRODUCT SPECIFICATIONS.........................................................................................................................167
20. SOFTWARE LICENSE AGREEMENT............................................................................................................ 168
21. PUBLICATION INFORMATION.....................................................................................................................170
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1. PRODUCT DESCRIPTION
User GuideVersaLink Wireless Gateway (Model 327W
The Verizon
office phone line and is capable of data rates hundreds of times faster than a traditional analog modem. But unlike
analog modems, the VersaLink Gateway allows you to use the same phone line for simultaneous voice/fax
communications and high-speed Internet access, eliminating the need for dedicated phone lines for voice and data
needs. In addition, VersaLink supports a variety of networking interfaces such as Wireless 802.11b/g, ADSL,
Ethernet and the following optional features:
• UPLINK/E1: Alternate WAN uplink port
• Layer w/2 QOS with VLAN tagging
• HotSpot
• Simultaneous public/private network support
Hereafter, the Verizon® VersaLink™ Wireless Gateway will be referred to as “VersaLink,” “Router,” or “Modem.”
®
VersaLink™ Wireless Gateway provides reliable, high-speed, Internet access to your existing small
2. SAFETY INSTRUCTIONS
• Never install any telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
• Use caution when installing or modifying telephone lines.
WARNING
Risk of electric shock. Voltages up to 140 Vdc (with reference to
ground) may be present on telecommunications circuits.
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User GuideVersaLink Wireless Gateway (Model 327W
3. REGULATORY INFORMATION
3.1 FCC Compliance Note
(FCC ID: CH8D90327WXXX-06)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to a different circuit from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained
between the radiating antenna and users exposed to the transmitter in order to meet the FCC RF exposure guidelines.
Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding
RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or
radio transmitter. Installers and end users must follow the installation instructions provided in this guide.
Modifications made to the product, unless expressly approved, could void the users’ rights to operate the
equipment.
PART 68 – COMPLIANCE REGISTRATION
This equipment is designated to connect to the telephone network or premises wiring using a compatible modular
jack that is Part 68 compliant. A FCC compliant telephone cord and modular plug is provided with the equipment.
See the Installation Information section of this User Guide for details.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instruction for details.
If this terminal equipment (Model 327W) causes harm to the telephone network, the telephone company may
request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in
advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone
company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if
you believe such action is necessary. If you experience trouble with this equipment (Model 327W), do not try to
repair the equipment yourself. The equipment cannot be repaired in the field. Contact Verizon for instructions.
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User GuideVersaLink Wireless Gateway (Model 327W
The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you
to make the modifications necessary to maintain uninterrupted service.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 327W) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this
equipment to party line service is subject to state tariffs.
3.2 Canada Certification Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operations and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will
operate to the user’s satisfaction.
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0.
The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the
local Telecommunication Company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degradation
of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public
utility commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this
equipment (Model 327W) does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
If you experience trouble with this equipment (Model 327W), do not try to repair the equipment yourself. The
equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment
should be coordinated by a representative, and designated by the supplier. Contact Verizon for instructions.
The termination on an interface may consist of any combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone
lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact the
appropriate electrical inspection authority, or electrician, as appropriate.
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User GuideVersaLink Wireless Gateway (Model 327W
4. NETWORKING REQUIREMENTS
The following system specifications are required for optimum performance of the Router via 10/100 Base-T
Ethernet or USB installations.
Connection Type Minimum System Requirements
® or equivalent class machines or higher
® Windows® (Vista™, XP, 2000, ME, NT 4.0, 98 SE)
® OS X, or Linux installed
® or equivalent class or higher machines
® Windows® (Vista™,XP, 2000, ME, NT 4.0, 98 SE) or
ETHERNET
(UPLINK/E1, E2, E3, E4)
WIRELESS
IEEE 802.11b/g
• Pentium
• Microsoft
Macintosh
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• 10/100 Base-T Network Interface Card (NIC)
• Internet Explorer 5.5 or later or Netscape Navigator 7.x or later
• Computer Operating System CD-ROM on hand
• Pentium
• Microsoft
Macintosh® OS X installed
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• Internet Explorer 5.5 or Netscape Navigator 7.x or later
• An available IEEE 802.11b/g PC adapter
• Computer Operating System CD-ROM on hand
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User GuideVersaLink Wireless Gateway (Model 327W
5. HARDWARE FEATURES
5.1 LED Indicators
This section explains the LED States and Descriptions. LED indicators are used to verify the unit’s operation and
status.
LED States and Descriptions
LED State Description
Router power is ON.
Router power is OFF.
POST (Power On Self Test), Failure (not bootable) or Device
Malfunction. Note: The Power LED should be red no longer than
two seconds after the power on self test passes.
Powered device is connected to the associated port (includes
devices with wake-on LAN capability where slight voltage is
supplied to an Ethernet connection).
Note: When using the optional uplink port (E1), Ethernet LAN
connection is limited to E2, E3, and E4.
10/100 Base-T LAN activity is present (traffic in either direction)
Router power is OFF, no cable or no powered device is connected
to the associated port.
Link Established.
Wireless LAN activity is present (traffic in either direction).
Router power is OFF or No Link.
Good DSL link.
DSL attempting to sync.
Modem is in safeboot mode.
Router power is OFF.
Internet link established. With DSL up, the Router has a WAN IP
address from IPCP or DHCP; or a static IP is configured; or PPP
negotiation has successfully completed (if used) and no traffic is
detected.
IP connection established and IP Traffic is passing through device
(in either direction). Note: If the IP or PPP session is dropped due
to an idle timeout, the light will remain solid green, if an ADSL
connection is still present. If the session is dropped for any other
reason, the light is turned OFF. The light will turn red when it
attempts to reconnect and DHCP or PPP fails).
Device attempted to become IP connected and failed (no DHCP
response, no PPP response, PPP authentication failed, no IP
address from IPCP, etc.).
Router power is OFF, Router is in Bridge Mode, or the ADSL
connection is not present.
POWER
E1, E2, E3, E4
(Ethernet LAN)
WIRELESS
DSL
INTERNET
Solid Green
OFF
Solid Red
Solid Green
Flashing Green
OFF
Solid Green
Flashing Green
OFF
Solid Green
Flashing Green
Solid Amber
OFF
Solid Green
Flashing Green
Solid Red
OFF
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5.2 Cable Connectors and Switch Locations
• DSL connector (RJ-11)
• Reset push button
• (4) Ethernet connectors (RJ-45) optional uplink port
• (4) Ethernet connector (RJ-45) with optional UPLINK/E1 uplink port
NOTE: When using the optional UPLINK/E1 jack (when VersaLink is configured for WAN Uplink mode),
Ethernet LAN connection is limited to ports E2, E3, and E4. The Uplink feature is optional. If Uplink is not
enabled via the Web pages, VersaLink will use DSL as the WAN interface.
• Power connector (DC 12V) barrel
• OFF/ON power switch
• Wireless 802.11b/g SMA connector and antenna
VersaLink Gateway - Rear View
User GuideVersaLink Wireless Gateway (Model 327W
DSL Line
Connector
Reset
Button
Ethernet Connectors
UPLINK/E1 through E4
Power
Connector
Off/On
Power Switch
5.3 Connector Descriptions
The following chart displays the Router’s connector types.
SYMBOL NAME TYPE FUNCTION
DC 12V
Wireless
DSL LINE 6-pin (RJ-11) modular jack
ETHERNET 8-pin (RJ-45) modular jack
POWER Barrel connector
Antenna
SMA connector and
antenna
Connects to an ADSL-equipped telephone jack or
to the DSL connection of a POTS splitter.
Connects the 10/100 Base-T Ethernet device to a
PC or Hub.
Connects the DC 12V power connector to an AC
wall jack.
Connects via wireless 802.11 b/g
Wireless Antenna
Connector
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User GuideVersaLink Wireless Gateway (Model 327W
6. INSTALLING THE HARDWARE
This section explains the hardware installation procedures for connecting to your Router.
6.1 Installation Requirements
To install the VersaLink, you will need the following:
• Active DSL line
• Network Interface Card (NIC) installed in your PC, or
• 802.11 b/g wireless adapter
IMPORTANT: Please wait until you have received notification from your Internet service provider (ISP) that your
DSL line has been activated before installing your VersaLink.
6.2 Before you begin
Make sure that your kit contains the following items:
• Verizon VersaLink Wireless Gateway
• Power Supply
• RJ-45 Ethernet cable (straight-through) (yellow)
• RJ-11 Phone cable
• Verizon CD-ROM containing User Guide in PDF format
• Wireless antenna
6.3 Microfilters
ADSL signals must be blocked from reaching each telephone, answering machine, fax machine, computer Modem
or any similar conventional device. Failure to do so may degrade telephone voice quality and ADSL performance.
Install a microfilter if you desire to use the DSL-equipped line jack for telephone, answering machine, fax machine
or other telephone device connections. Microfilter installation requires no tools or telephone rewiring. Just unplug
the telephone device from the baseboard or wall mount and snap in a microfilter, next snap in the telephone device.
You can purchase microfilters from your local electronics retailer, or contact the original provider of your DSL
equipment.
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User GuideVersaLink Wireless Gateway (Model 327W
6.4 Hardware Installations
The following instructions explain how to install your VersaLink Gateway using 10/100 Base-T Ethernet, Wireless,
or Ethernet Uplink connections. Before you begin, please read the following notes:
NOTE:
1. If your Ethernet card does not auto-negotiate, set it to half duplex. Refer to the Ethernet card manufacturer’s
instructions for installing and configuring your Ethernet card.
2. If you are using VersaLink in conjunction with an Ethernet Hub or Switch, refer to the manufacturer’s
instructions for proper installation and configuration.
3. When using a Microfilter, confirm that the DSL RJ-11 phone cable is connected to the DSL port of the DSL/HPN
non-filtered jack.
4. It is recommended that you use a surge suppressor to protect equipment attached to the power supply. Use only
the power supply provided with your kit.
5. Additional Ethernet cables may be required depending on the installation method you are using. Ethernet cables
and filters can be purchased at your local computer hardware retailer.
6. VersaLink supports simultaneous use of 10/100 Base-T Ethernet and Wireless configurations. To use this
installation method, follow the instructions provided in sections 6.4.1 and 6.4.2.
VersaLink supports two modes for WAN access, which are configurable through VersaLink’s Web pages: (1) LAN
Ethernet port mode and (2) WAN Uplink port mode.
• LAN Ethernet port mode allows you to use VersaLink’s DSL port for WAN access (VersaLink’s DSL
functionality is Enabled). In this mode you should install VersaLink according to the instructions in the
following sections:
• Section 6.4.1, Connecting VersaLink via 10/100 Base-T Ethernet
• Section 6.4.2, Connecting VersaLink via Wireless
• WAN Uplink port mode allows you to use VersaLink as an Ethernet Gateway (for example, to connect to
a cable modem or to another ADSL device that provides WAN access). In WAN Uplink port mode,
VersaLink’s DSL functionality is Disabled. In this mode you should install VersaLink according to the
instructions in section 6.4.3, “Connecting VersaLink via UPLINK/E1.”
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User GuideVersaLink Wireless Gateway (Model 327W
6.4.1 Connecting VersaLink via 10/100 Base-T Ethernet
To connect your VersaLink using the 10/100-BaseT Ethernet connection, please follow these steps:
1. Connect the DSL phone cable from the connector marked DSL on the rear panel of VersaLink to the telephone
line jack (equipped with DSL service) on the wall. Please use the DSL phone cable that was provided with your
kit.
IMPORTANT: If you use a microfilter, you must plug the RJ-11 DSL phone cable from the VersaLink into the
DSL port of the microfilter.
2. Connect the yellow Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked E1,
E2, E3, or E4 on the rear panel of VersaLink to the Ethernet port on your computer. Repeat this step to connect
up to three additional PCs to VersaLink; each jack serves as an Ethernet switch.
3. Connect the power supply cord to the power connector marked DC 12V on the rear panel of the VersaLink. Plug
the other end of the power supply into an AC wall socket, and then turn on VersaLink (if it is not already on).
4. Check to see if the VersaLink’s POWER LED is solid green. This indicates that VersaLink is powered on.
5. Check to see if the DSL LED is solid green. If the DSL LED is solid green, the VersaLink is functioning
properly.
6. Check to see if the ETHERNET LED is solid green. Solid green indicates that the Ethernet connection is
functioning properly. Check the ETHERNET LED for the Ethernet jack you are using on VersaLink.
7. After you have logged on to your account and established an Internet connection, as explained later in section 8,
check to see if the Router’s INTERNET LED is solid green. Solid green indicates that an Internet link has been
established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the Ethernet hardware installation. No software installation is required when using
only an Ethernet connection. Now proceed to section 7 to access VersaLink’s Web pages.
6.4.2 Connecting VersaLink via Wireless
IMPORTANT: If you are connecting to VersaLink via a wireless network adapter, the SSID must be the same for
both VersaLink and your PC’s wireless network adapter. The default SSID for VersaLink is the serial number of the
unit (located below the bar code on the bottom of the modem and also on the shipping carton). Locate and run the
utility software provided with your PC’s Wireless network adapter and enter the SSID value. The PC’s wireless
network adapter must be configured with the SSID (in order to communicate with VersaLink) before you begin the
account setup and configuration procedures. Later, for privacy you can change the SSID by following the
procedures outlined in section 12, “Wireless Settings.”
NOTE: Client PCs can use any Wireless 802.11b/g card to communicate with VersaLink. The Wireless card and
VersaLink must use the same Wired Equivalent Privacy (WEP) security code type. The factory default for WEP is
Enabled. Please be sure that your computer’s wireless adapter is configured properly for whichever network setting
you use: WEP or WPA. You can access the settings in the advanced properties of the wireless network adapter.
To network VersaLink to computers in your home or office using a wireless installation, you will need to confirm
the following:
1. Ensure that each PC on your wireless network has an 802.11b/g wireless network adapter installed.
2. Ensure that appropriate drivers for your wireless adapter have been installed on each PC.
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3. Make sure the wireless antenna is screwed on to the connector on the rear of the modem and firmly locked into
place. Then, orient the antenna to appropriate position.
4. Connect the DSL phone cable from the connector marked DSL on the rear panel of VersaLink to the telephone
line jack (equipped with DSL service) on the wall. Please use the DSL phone cable that was provided with your
kit.
IMPORTANT: If you use a microfilter, you must plug the RJ-11 DSL phone cable from the VersaLink into the
DSL port of the microfilter.
5. Connect the yellow Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked E1,
E2, E3, or E4 on the rear panel of VersaLink to the Ethernet port on your computer. Repeat this step to connect
up to three additional PCs to VersaLink; each jack serves as an Ethernet switch.
6. Connect the power supply cord to the power connector marked DC 12V on the rear panel of the VersaLink. Plug
the other end of the power supply into an AC wall socket, and then turn on VersaLink (if it is not already on).
7. Check to see if VersaLink’s POWER LED is solid green. This indicates that VersaLink is powered on.
8. Check to see if VersaLink’s DSL LED is solid Green. If the DSL LED is solid Green, VersaLink is functioning
properly.
9. Check to see if the ETHERNET LED is solid green. Solid green indicates that the Ethernet connection is
functioning properly. Check the ETHERNET LED for the Ethernet jack you are using on the VersaLink.
User GuideVersaLink Wireless Gateway (Model 327W
10. Check to see if VersaLink’s WIRELESS LED is solid Green. This means that the Wireless interface is
functioning properly.
11. After you have logged on to your account and established an Internet connection, as explained later in section 8,
check to see if VersaLink’s INTERNET LED is solid green. Solid green indicates that an Internet link has been
established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the Wireless installation for VersaLink. Now proceed to section 7 to access
VersaLink’s Web pages.
6.4.3 Connecting VersaLink via UPLINK/E1
The Uplink feature is optional. If you want to install your Router so that it uplinks to another ADSL device, follow
the steps outlined below:
1. Connect the attached ADSL device to the ADSL-equipped jack on the wall, using the RJ-11 phone cord that
was provided with the kit. If you are using a microfilter at the wall jack, you must connect the RJ-11 DSL
phone cable from the DSL port of the ADSL device to the DSL port of the microfilter.
NOTE: The ADSL device to which you are connecting will function as your WAN interface to the Internet. Be
sure you have connected the ADSL device appropriately. If needed, refer to the manufacturer’s instructions.
2. Connect the yellow Ethernet cable (provided with your kit) from the Ethernet jack marked UPLINK/E1 on the
rear panel of VersaLink to the Ethernet port on the attached ADSL device, and then turn on the power switch of
the attached ADSL device (if it is not already on).
NOTE: Later, in VersaLink’s Web pages, be sure to select WAN Uplink port mode to allow VersaLink to
uplink to the ADSL device. When VersaLink is configured for WAN Uplink port mode, VersaLink’s DSL
transceiver will not be used. The ADSL device to which VersaLink is connected will be your WAN interface to
the Internet. LAN Ethernet port is VersaLink’s factory default setting, refer to section 13.2.3 for details.
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User GuideVersaLink Wireless Gateway (Model 327W
3. Connect an Ethernet cable from any one of the three Ethernet jacks marked E2, E3, or E4 on the rear panel of
the VersaLink to the Ethernet port on your computer. Repeat this step to connect up to three additional PCs to
VersaLink; each jack serves an Ethernet switch.
4. Connect the power supply cord to the power connector marked DC 12V on the rear panel of the VersaLink.
Plug the other end of the power supply into an AC wall socket, and then turn on the power (if it is not on).
5. Check to see if the VersaLink’s POWER LED is solid green. This indicates that VersaLink is powered on.
6. Check to see if the ETHERNET LED is solid green. Solid green indicates that the Ethernet connection is
functioning properly. Check the ETHERNET LED for the Ethernet jack you are using on VersaLink.
7. After you have logged on to your account and established an Internet connection, as explained later in section 7,
check to see if the VersaLink’s INTERNET LED is solid green. Solid green indicates that an Internet link has
been established. (Flashing green indicates the presence of IP traffic.)
Congratulations! You have completed the UPLINK/E1 installation for VersaLink. No software installation is required
when using the UPLINK connection. Now proceed to section 7 to access VersaLink’s Web pages.
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User GuideVersaLink Wireless Gateway (Model 327W
7. ACCESSING VERSALINK
7.1 Logging on to VersaLink
This section explains the logon procedures for your VersaLink. This procedure should be used any time you want to
access or make changes to VersaLink’s configurations or firewall settings.
IMPORTANT: VersaLink is capable of automatically sensing protocol type (DHCP or PPPoE). This process is
designed to start after you have connected VersaLink. To access VersaLink, your PC must be configured for DHCP.
Refer to your Windows help screen for information on configuring your computer for DHCP. At your PC, click
Start, then Help to access the Windows help screen.
To log on to VersaLink, start your Web browser and type the following IP address in the browser’s address bar:
http://192.168.1.1
After you type the IP address, press Enter on your keyboard. The following Modem Secure screen will appear.
Type the default user name (which is
provided. Click OK.
NOTE: Hereafter, the VersaLink Wireless Gateway will be referred to as the “Router” or “Modem.”
admin) and the default password (which is password) in the fields
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admin
asswor
)
User GuideVersaLink Wireless Gateway (Model 327W
7.2 Changing the Password
After you have clicked OK in the Modem Secure screen, the following User Settings screen will appear. This
screen allows you to change the default administrator name and password to the values of your choice. The
password change is required to continue your network logon. If the Router is password protected and you are not an
authorized user, you will not be able to change the values in this screen. The Router cannot be configured unless an
authorized user is logged in. If necessary, contact your network administrator for further instructions.
IMPORTANT:
1. The User Settings screen allows you to use admin as your administrator name (your administrator name can
match your user name). However, this screen does not allow you to use “password” as your administrator
password. If you enter password in the fields, this screen will not continue the logon. You must enter a different
password in order for this screen to take effect. The values in these fields are case sensitive. Once you decide on
an administrator name and password, please record them for future reference.
2. This feature changes the Administrator’s password, not the PPP password.
Type your administrator User Name and Password in the fields provided. The password fields will be masked for
security purposes.
Type admin or
the name of
your choice.
Type a new password.
(Do not type the word
password here.)
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After you have entered the desired values, click Apply.
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If you clicked Apply, the following pop-up screen will appear. Click OK to allow the changes to take effect.
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If you clicked OK in the pop-up screen, the following screen will appear. This is the main page of your Router’s Web
pages, also referred to in this document as the home page. You can access this page by clicking Main in the
navigational menu located across the top of the Router’s Web pages. Details on this page will explained in the
following sections.
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8. CONFIGURING YOUR BROADBAND CONNECTION
To browse the Internet using your Router, you must confirm your DSL connection, set up your account profile, and
establish a DHCP or PPP session with your Internet service provider (ISP). The procedures for configuring your
Router’s connection settings are explained in this section.
8.1 Confirming Your DSL Connection
After you have logged on to the Router and changed your administrator password, as explained in section 7, the
following home page will appear. Use this page to determine the status of your DSL and Internet connections.
IMPORTANT: You must have active DSL service before the Router can synchronize with Verizon’s equipment.
To determine if the Router has established a DSL link, do any of the following:
• In the My Modem panel of the Main page, view the DSL link field. If the status reads Not Connected,
you do not have a DSL link. However, if DSL Link field displays Connected and the Speed (Down/Up)
field displays numeric values, a DSL link has been established. The values displayed represent the
transmission rates of your DSL signal, downstream and upstream. (You may need to wait a brief moment
for the Router to report these values.)
• At the front of the Router, check to see if the Router’s DSL LED is solid green. Solid green indicates that
the Router’s DSL connection has been established. (The DSL LED may flash while the connection is being
established.) Please wait a brief moment for the Router to connect.
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After confirming your DSL link, DHCP customers can now browse the Internet. However, PPP customers will need
to complete further instructions, as explained in the following note.
NOTE: If the Router has established a DSL link and if you are connecting to the Internet via DHCP, you can now
browse the Internet by following the instructions provided by Verizon. However, if you are connecting to the
Internet via PPP, please proceed to section 8.2 to configure your Router’s broadband connection settings. After you
have configured the broadband settings and connected to the Internet, view the My Modem panel; the Internet
Status field will display Connected.
User GuideVersaLink Wireless Gateway (Model 327W
8.2 Setting Up an Account Profile
Your account profile is used to identify you to Verizon. To begin your account setup, go to the My Modem panel in
the home page. Next, click the Not Connected link.
NOTE: Before you set up your account profile, obtain your Account ID and Account Password from Verizon.
You will use this information when you set up your account parameters.
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If you clicked Not Connected in the preceding screen, the following pop-up screen will prompt you for a user name
and password. Enter the User name and Password that you used in the User Settings screen, in section 7.2, and
then click OK to continue.
Enter the name used in the
User Settings screen.
Enter the password used in
the User Settings screen.
If you clicked OK, the following DSL Connection screen will appear. This screen displays information about your
Internet connection and allows you to access the Router’s connection settings. If you have not set up your account
profile, the PPP Status field will display Down, indicating that you have not established an Internet connection with
Verizon.
Throughout this User Guide, the following icons are used to indicate clicking actions that you can take with your
mouse to configure the Router’s settings.
Icon Description
Details/Edit
Clicking this icon allows you to either view the details of or edit your Router’s settings.
Add/New
Clicking this icon allows you to add new entries your Router.
Delete
Clicking this icon allows you to delete an entry from your Router.
Expand
Clicking this icon allows you to expand the page to view additional entries.
Collapse
Clicking this icon allows you to collapse the page.
Connect
Clicking this icon allows you to connect to Verizon
Disconnect
Clicking this icon allows you to disconnect from Verizon.
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To set up your account profile. Click the Edit
User GuideVersaLink Wireless Gateway (Model 327W
icon.
• Connection Name: The name of the connection profile your are using for your Internet connection.
• Default: The name of the default profile that is used when the Router auto connects to the ISP.
• PPP Status: The status of the PPP connection. Down = no PPP connection, Up = PPP connection is
established.
• Action: Click the icon in the Action column to connect to Verizon or to disconnect from Verizon (end your
PPP session). If you end your PPP session, this does not end your DSL connection.
• Add: Click the Add link to add additional profiles to your Router.
• Edit: Click the Edit icon for My Connection to set up your connection profile. My Connection is the name of
the default connection profile that you will use to connect to Verizon. Then, if you want, you can click Add to
add additional connection profiles, and assign one as your default profile.
If you clicked Edit in the preceding screen, the following Edit Connection Profile screen will appear. Type your
account parameters in the fields provided. The following account parameters are required for your Internet
connection:
• Connection Name: The Connection Name is a word or phrase that you use to identify your account.
• Account ID: The Account ID is provided by Verizon
• Account Password: The Account Password is provided by Verizon.
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Next, select the connection type (Manual, On Demand, Always On) that you want to use for your default connection
profile.
• Manual: Select this option if you want to manually establish your PPP session.
• On Demand: Select this option if you want the Router to automatically reestablish your PPP session on
demand anytime your PC requests Internet activity (for example, browsing the Internet, email, etc.). Please note
that when you have Internet traffic, this setting may cause a delay.
• Always On: Select this option if you want the Router to automatically establish a PPP session when you log on
or if the PPP session goes down. The Router’s factory default setting is Always On.
If you enable the Router’s timeout feature, the Router will end the PPP session upon reaching the number of minutes
you specify for connection timeout. To configure connection timeout, do the following:
1. In the Connection Type field, select either Manual or On Demand as the connection setting.
NOTE: The Time Out Enable feature does not apply to Always On, only to On Demand and Manual, and the
timeout option will be dimmed if you select Always On. The Router’s default connection type is Always On.
2. Next, click the Time Out Enable check box (a check mark will appear in the box).
3. Type the number of minutes in the Minutes for Connection Time Out box.
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To save your account password, in the Save Password field, click the top option button. Clicking this option button
allows the Router to make a PPP connection without first prompting you for a password. (By default this option is
already selected; the Router will automatically save the account password.) If you want the Router to prompt you for
the account password, select Manual as the connection type, and then click the bottom option button in the Save
Password field. (The Router will prompt you for a password only if you have selected Manual as the connection
type.)
After you have entered the appropriate settings in the Edit Connection Profile screen, click Apply to allow the
settings to take effect. The following DSL Connection screen will appear.
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8.3 Connecting to the Internet
After you have set up your account profile using the steps explained in section 8.2, you are ready to establish a PPP
session (Internet connection) with Verizon. View the DSL Connection screen. If the PPP Status field displays
Down, you do not have an Internet connection established. To establish an Internet connection, click connect. The
PPP Status field will briefly display connecting; this means that the Router is establishing a PPP session. After
Router’s establishes a PPP session, the PPP Status field will display Up. Congratulations! You can now browse the
Internet.
NOTE: Whenever the PPP Status displays Down, you do not have a PPP session established. If your Router’s
connection setting is set to Always On or On Demand, after a brief delay the PPP session will be established
automatically, and PPP Status will display Up. However, if the connection setting is set to Manual, you must click
the connect button to establish a PPP session. Once the PPP session has been established (PPP Status displays Up),
you can browse the Internet.
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8.4 Disconnecting from the Internet
If you have finished browsing the Internet and want to disconnect from your Internet service provider, from the My
Modem panel in the home page, click the connected link (next to Internet Status). The following DSL Connection
screen will appear. Click disconnect to end your PPP session.
If you clicked disconnect, the following pop-up screen will appear. Click OK to continue.
IMPORTANT: If you disconnect the PPP session, this will disconnect the Router from the Internet, and Internet
access for any device connected to your LAN will be unavailable until the PPP session is reestablished.
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If you clicked OK to disconnect your PPP session, after a brief moment, the PPP Status in the DSL Connection
screen should display Down.
Also, at the home page in the My Modem panel, the Internet Status field will display Not Connected. Although
your Internet connection is down, your DSL session will not be affected. When you are ready to end your DSL
session, simply turn off the Router via the power switch on the Router’s rear panel.
NOTE: When you are ready to exit the Router’s interface, click the X (close) in the upper-right corner of the
window. Closing the window will not affect your PPP Status (your PPP session will not be disconnected) or your
DSL connection. You must click the disconnect button to disconnect your PPP session. When you are ready to
restore the Router’s interface, start your Internet browser and then type http://192.168.1.1 in the browser’s address
bar. Next, press Enter on your keyboard.
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9. SETTING UP MACINTOSH OS X
This section provides instructions on how to use Macintosh Operating System 10 with the Router. Follow the
instructions in this section to create a new network configuration for Macintosh OS X.
NOTE: Macintosh computers must use the Router’s Ethernet installation. Refer to section 6, “Installing the
Hardware,” for details.
9.1 Opening the System Preference Screen
After you have connected the Router to the Ethernet port of your Macintosh, the screen below will appear. Click the
“Apple” icon in the upper-left corner of the screen and select System Preferences.
9.2 Choosing the Network Preferences
After selecting System Preferences from the previous screen, the following screen will appear. Click the Network
icon.
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9.3 Creating a New Location
After clicking the Network icon, the Network screen will appear. Select New Location from the Location field.
9.4 Naming the New Location
After selecting New Location in the Network screen, the following screen will appear. In the field labeled
Name your new location:, change the text from “Untitled” to “Westell.” Click OK.
9.5 Selecting the Ethernet Configuration
After clicking OK in the preceding screen, the Network screen will appear. The Network screen shows the settings
for the newly created location. From the Configure field in the Network screen, select Built-in Ethernet. Click
Save to save the settings.
NOTE: Default settings for the Built-in Ethernet configuration are sufficient to operate the Router.
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9.6 Checking the IP Connection
To verify that the computer is communicating with the Router, follow the instructions below.
1. Go to the “Apple” icon in the upper-left corner of the screen and select System Preferences.
2. In the System Preferences screen, click the Network icon. The Network screen will appear.
3. In the Configure field in the Network screen, select Built-in Ethernet.
4. View the IP address field. An IP address that begins with 192.168.1 should appear.
NOTE: The Router’s DHCP server provides this IP address. If this IP address is not displayed, check the Router’s
wiring connection to the PC. If necessary, refer to section 6, “Installing the Hardware,” for installation instructions.
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