Verizon USB760 User Manual
BroadbandAccess / NationalAccess™
USB760 MODEM
Product user guide
Contents
Welcome ..................................................................................................................................... 1!
Wireless communications ........................................................................................................... 2!
Safety hazards .................................................................................................................................................................................................................2!
Limitation of liability.......................................................................................................................................................................................................3!
Copyrigh t ...........................................................................................................................................................................................................................3!
Patents and licenses ......................................................................................................................................................................................................3!
USB760 Modem Hardware: Overview ......................................................................................... 4!
Care of Your USB760 Modem .....................................................................................................................................................................................5!
Getting Started ................................................................................................................................................................................................................6!
Customer Service ............................................................................................................................................................................................................6!
USB760 Modem System Requirements .................................................................................................................................................................6!
Your Verizon Wireless USB760 Modem...................................................................................................................................................................7!
The USB760 Modem Package ....................................................................................................................................................................................8!
Ways to Access .................................................................................................................................................................................................................9!
How to Use Your USB760 Modem ............................................................................................. 10!
Basics.................................................................................................................................................................................................................................10!
Inserting and Removing the USB760 Modem .................................................................................................................................................12!
USB760 Modem Accessories ..................................................................................................... 14!
Accessories......................................................................................................................................................................................................................14!
External Antenna Option .........................................................................................................................................................................................15!
How to Insert and Use the microSD Memory Card .........................................................................................................................................15!
How to Attach the Lanyard or Keychain Accessory .......................................................................................................................................19!
Technical Support .....................................................................................................................20!
Data Technical Support ............................................................................................................................................................................................20!
Troubleshooting ....................................................................................................................... 21!
USB760 Modem ............................................................................................................................................................................................................21!
Product Specification ................................................................................................................22!
Regulatory Notices.................................................................................................................... 23!
Federal Communications Commission Notice (FCC -- United States) ....................................................................................................23!
RF Exposure/Specific Absorption Rate (SAR) Information ...........................................................................................................................24!
Limited Warranty and Liability.................................................................................................. 25!
Glossary .................................................................................................................................... 26!
Trademarks and Service Marks ................................................................................................. 28!
USB760 Modem Product User Guide
1
Welcome
Congratulations on purchasing the Verizon Wireless USB760 Modem for BroadbandAccess and
NationalAccess service!
Before installing the USB760 Modem VZAccess Manager software and drivers, review this manual, which
outlines the features of the USB760 Modem hardware.
This dual-band USB Modem operates over the high-speed BroadbandAccess and NationalAccess networks
in the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, and
your email while you're away from the office.
USB760 Modem Product User Guide
2
Wireless communications
IMPORTANT Notice
Due to the transmission and reception properties of wireless communications, data can occasionally be lost
or delayed. This can be due to the variation in radio signal strength that results from changes in the
characteristics of the radio transmission path. Although data loss is rare, the environment where you
operate the modem may adversely affect communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different factors
including signal reflection, the ionosphere, and interference from other radio channels.
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the
delays or errors in data transmitted or received with the USB760 Modem, or failure of the USB760 Modem to
transmit or receive such data.
Safety hazards
Do not operate the USB760 Modem in an environment that may be susceptible to radio interference
resulting in danger specifically;
Areas where prohibited by the law
o Follow any special rules and regulations and obey all signs and notices. Always turn off the host
device and remove the modem from the USB port when instructed to do so, or when you
suspect that it may cause interference or danger.
Where explosive atmospheres may be present
o Do not operate your modem in any area where a potentially explosive atmosphere may exist.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be
aware and comply with all signs and instructions.
o Users are advised not to operate the modem while at a refueling point or service station. Users
are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage
and distribution areas), chemical plants or where blasting operations are in progress.
o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential
locations can include gas stations, below deck on boats, chemical transfer or storage facilities,
vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and any other area where you
would normally be advised to turn off your vehicle engine.
Near Medical and life support equipment
o Do not operate your modem in any area where medical equipment, life support equipment, or
near any equipment that may be susceptible to any form of radio interference. In such areas, the
host communications device must be turned off. The modem may transmit signals that could
interfere with this equipment.
On an aircraft, either on the ground or airborne
o In addition to FAA requirements, many airline regulations state that you must suspend wireless
operations before boarding an airplane. Please ensure that the host device is turned off and your
modem is removed from the USB port prior to boarding aircraft in order to comply with these
regulations. The modem can transmit signals that could interfere with various onboard systems
and controls.
USB760 Modem Product User Guide
3
While operating a vehicle
o The driver or operator of any vehicle should not operate a wireless data device while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that
vehicle. In some countries, operating such communications devices while in control of a vehicle
is an offense.
Limitation of liability
The information contained in this document is subject to change without notice and should not be
construed as a commitment by Verizon Wireless Inc.
Copyright
©2008 Verizon Wireless, Inc.
Patents and licenses
Licensed by QUALCOMM Incorporated under one or more of the following Patents:
4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
Software Drivers License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’
suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade
secrets proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation,
and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law.
The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited
by international law. It is forbidden by international law to provide access to the software drivers to any
person for any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is
acquiring only "Restricted Rights" in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to
any country where such transfer is prohibited by the United States Export Administration Act, or any
successor legislation, or in violation of the laws of any other country.
USB760 Modem Product User Guide
4
USB760 Modem Hardware: Overview
Thank you for choosing the advanced and compact USB760 Modem with microSD™ memory
support by Novatel Wireless! This 2-in-1 mini device empowers you with high-speed data access on
the Verizon Wireless BroadbandAccess wireless data network and it provides removable memory
storage options all in one convenient and compact USB package. Along with the many advanced
features of BroadbandAccess, such as data speeds up to 1.4Mbps, this device offers:
• High Speed Wireless Data (BroadbandAccess)
The USB760 Modem enables subscribers to access the latest in CDMA EV-DO technology, referred to
as Rev A, resulting in higher data rates and higher system capacity that enable richer applications
and services.
• Optional microSD™ Memory Storage
Optional removable memory storage makes life on the go more convenient than ever. Save and
transport IMPORTANT files such as documents, music, and pictures on microSD cards.
• Thumb-Size USB (Universal Serial Bus)
Only a couple of inches in size, the universal form factor makes wireless BroadbandAccess and file
storage more convenient than ever and Windows® and Mac® notebooks and desktops.
• NovaSpeed Technology
NovaSpeed, a patent-pending software from Novatel Wireless, enhances simultaneous upload and
download performance significantly. With NovaSpeed built into the USB760 Modem, streaming
video, online gaming, large file transfer and other online activities experience minimal interruptions
or buffering!
• Intuitive VZAccess Manager Software on-board for automatic installation without a CD and easy
navigation on, Windows Vista, XP, 2000; Mac OS X 10.4.0 or higher.
More features of this 2-in-1 device include
• Advanced embedded antenna design
• VPN capability
• Auto Connectivity options
• 2-Way Short Messaging Service (SMS)
• NDIS configuration
• External Antenna Connector
USB760 Modem Product User Guide
5
Care of Your USB760 Modem
As with any electronic device, the USB760 Modem must be handled with care to ensure reliable
operation. Verizon Wireless recommends the following handling guidelines:
• Do not apply adhesive labels to the USB760 Modem; they may cause the device to potentially
overheat and they may alter the performance of the antenna
• The USB connector should plug easily into your computer’s Type A USB port. Forcing the device into
a port may damage the connector.
• Protect the USB760 Modem from liquids, dust, and excessive heat.
• Store the USB760 Modem in a safe place, when not in use.
USB760 Modem Product User Guide
6
Getting Started
IMPORTANT: The USB760 Modem requires an activated account with Verizon Wireless in order to function. The
modem can be activated three ways:
• in a Verizon Wireless store
• by contacting Verizon Wireless Telesales
• self-activated through the Verizon Wireless activation website.
Customer Service
For Customer Service while in the U.S. or Canada, dial 1-800-922-0204.
USB760 Modem System Requirements
To install and use the USB760 Modem, your host computer must meet these requirements:
Operating System
Windows® Vista, XP (SP2 or higher), 2000 (SP4)
- OR Mac® OS X 10.4.0 or higher
Linux
Software
Internet browser software (i.e. Internet Explorer,
Netscape, Safari, Firefox, AOL)
Modem Software
VZAccess Manager included on the device, no CD
required.
Interface
One Type-A USB port
USB760 Modem Product User Guide
7
Your Verizon Wireless USB760 Modem
Your USB760 Modem has the following parts:
Note: VZAccess Manager software is required to be installed on each device to support the modem.
1. USB Connector: Connects to your computing device via a Type A USB port.
2. External Antenna Connector: Connect an optional external antenna to the USB760 Modem for
improved performance in fringe areas.
3. Protective Cap: Protects USB Connector from debris/damage when not in use.
4. LED Indicator (Service Status): Visual simple service status LED indicator that shows you service
and data modes. Please see the following page for an explanation of the LED states.
5. microSD™ Memory Card Slot: Accommodates optional microSD memory cards up to 8GB.
(microSD cards sold separately)
6. Accessory hook: Permits use of lanyard or keychain accessories for portability of the USB760
Modem.
1. USB Connector
2. External Antenna Connector
3. Protective Cap
4. LED Indicator
5. microSD™ Slot
6. Accessory Hook
(on bottom of device; not shown)
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