VeriFone Commander Site Controller Configuration Manual
CommanderTM Site Controller
First Data Rapid Connect
EMV Configuration Guide
Date: October 27, 2016
First Data Rapid Connect EMV Configuration Guide
for Inside Contact EMV
This guide provides detailed information on how to configure the Inside Contact
EMV feature on the Verifone Commander Site Controller for First Data network
sites.
All references to EMV in this document mean Inside Contact EMV. This document
does not cover or address Contactless EMV.
Verifone's implementation of EMV involves the VIPER EPS and the associated
MX800 Series and MX900 Series PINpads only. As the POS terminals are not
involved in EMV processing, no POS overviews or configurations are covered in
this document.
Refer to the Inside Contact EMV Feature Reference for complete details on
configuring and using Verifone solutions for EMV.
Verifone, Inc.
88 West Plumeria Drive
San Jose, CA 95134
Telephone: 408-232-7800
http://www.verifone.com
© 2016 Verifone, Inc. All rights reserved.
No part of this publication covered by the copyrights hereon may be reproduced or copied in
any form or by any means - graphic, electronic, or mechanical, includingphotocopying, taping,
or information storage and retrieval systems - without written permission of the publisher.
The content of this document is subject to change without notice. The information contained
herein does not represent a commitment on the part of Verifone. All features and
specifications are subject to change without notice.
Verifone, Ruby SuperSystem, and Secure PumpPAY are registered trademarks of Verifone, Inc.
Ruby Card, iOrder, and Commander Site Controller are trademarks of Verifone. All other brand
names and trademarks mentioned in this document are the properties of their respective
holders.
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Revision History
Date Description
10/27/2016 Initial Documentation Release
ii
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Support Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Configuring EMV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
BuyPass Rapid Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
BuyPass Configuration for Rapid Connect . . . . . . . . . . . . . . . . . . . . . . . . 5
Testing Rapid Connect Communications . . . . . . . . . . . . . . . . . . . . . . . . . 9
BuyPass EMV Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First Data EMV Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Supported Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Supported Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Supported Card Brands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Configuration Client Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Commander Site Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Finding the Dealer ID and Terminal ID. . . . . . . . . . . . . . . . . . . . . . . . 6
BuyPass FEP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Accessing EMV Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Enabling EMV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CAPK File Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Card Table Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EMV Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Overview
EMV is the new standard for credit card processing. It describes a transaction between
a chip card and an EMV -enabled terminal. EMV transactions are much more secure than
magnetic-stripe-card transactions.
This document describes Verifone’s implementation of inside contact EMV within the
Commander Site Controller environment for First Data networked sites.
For successful Rapid Connect configuration for EMV at First Data sites, in addition to
enabling and configuring EMV, BuyPass FEP configuration updates and a CAPK file
download are required.
Support Contacts
V erifone's P etroleum Helpdesk offers merchants chat and email support by visiting
http://support.verifone.com. Sites may also contact support via phone by calling
the branded dedicated support line.
VASCs may contact the Verifone VASC Helpdesk at 888-777-3536, or through Tech
Support Chat/Email Assistance on the Premier Portal at http://premier.verifone.com.
For First Data Support, contact the First Data BuyPass Helpdesk.
.
Verifone ExxonMobil Merchant Helpdesk 888-976-5022
Verifone Sinclair Merchant Helpdesk 866-625-9707
Verifone Sunoco Merchant Helpdesk 800-480-5848
Verifone Valero Merchant Helpdesk 888-432-7027
Helpdesk Phone Number
Verifone VASC Helpdesk 888-777-3536
First Data BuyPass Helpdesk 800-726-2629
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System Requirements
Supported Hardware
EMV implementation requires PINpad hardware with EMV Chip
Reader capability.
• MX800 Series: MX 850, 860, 870, and 880 support EMV functions if equipped with a
chip reader.
• MX900 Series: MX915 and MX925
• Commander Site Controller/RubyCi with Topaz
• Commander Site Controller/RubyCi with Ruby2
• Sapphire V910/V920 with Topaz
• Sapphire V910/V920 with Ruby
Supported Software
Commander Site Controller/RubyCi systems require Production Software Base 42+.
Sapphire systems require Production Software Base 188+.
POS System Software may be eligible to Upgrade through
Verifone’s Remote Software Delivery. For more information visit
support.verifone.com and select Support Channels>Petro &
Convenience>Product Pages: Verifone Remote Software Delivery.
All MX PINpad devices require VIPERPay 4.xx+
MX900 Series devices require Kernel 7.00+.
MX800 Series devices require Kernel 4.00+ and must have RFS18.
MX800 Series devices without RFS18 must be upgraded at the Verifone repair facility.
See How to Tell if Your MX800 Series PINpad is EMV Capable at support.verifone.com.
Refer to the Inside Contact EMV Feature Reference for details on
determining software versions of MX and POS devices.
Supported Card Brands
Inside contact EMV supports the following card brands:
•American Express
•Discover
• Mastercard
•Visa
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