VeriFone 900 User Manual

Printer 900

Installation Guide

Printer 900 Installation Guide

Table of Contents

Introduction..............................................................................................................3

Key Features ....................................................................................................3

Unpacking the Printer 900.......................................................................................4

Setting the In ternal D IP Switch es ............ ........ .......... ........ ........ ........ .......... ........ ...5

Switch 1..... .......... ........ ........ ........ .......... ........ ........ ........ .......... ........ ........ ........ .5

Switch 2..... .......... ........ ........ ........ .......... ........ ........ ........ .......... ........ ........ ........ .5

Switches 3 and 4. .......... ........ ........ ........ ........ .......... ........ ........ ........ .......... .......5

Installing the Printer 900.........................................................................................6

Power Connection............................................................................................6

Terminal Connection ........................................................................................6

Installing or Replacing the Ribbon Cartridge...................................................7

Installin g the Pape r Roll...... ........ .......... ........ ........ ........ .......... ........ ........ ........ .8

Running the P rint Test .............. ........ ........ .......... ........ ........ ........ .......... ........ 10

Removing t he Pa per R oll.......... ...... ...... ........ ...... ...... ...... ........ ...... ...... ...... .... 10

Cleaning.......... ...... ...... ...... ...... ........ ...... ...... ...... ........ ...... ...... ...... ........ ...... ...... ...... 10

Printer Sp ecific ations........ .......... ........ ........ ........ .......... ........ ........ ........ ........ ........ 11

Accessories............................................................................................................11

FCC Warning:

WARNING: This equipment has been tested and found to comply with the limits for a Class A digital de­vice, pursuant to Part 15 of the FCC Rules. These units are designed to provide reasonable protection
against harmful interference when the equipment is operated i n a comm ercial environment. This equip­ment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to equipment in a residential
area in which case the user will be required to correct the interference at his own expense.

Copyright 1995 VeriFone, Inc. All rights reserved.
No part of this publication may be copied, distributed, stored in a retrieval sys-

tem, translated into any human or computer language, transmitted, in any form
or by any means, wi thout the pr ior writte n consent of VeriFone, Inc.

VeriFone, ZON and TRANZ are registered trademarks of VeriFone, Inc.
Printer 900 is a trademark of VeriFo ne, Inc.

2

Introduction

Key Features

The Print er 900 is a h igh-p erforma nce, free standi ng
dot-matrix roll printer for VeriFone terminals or computers
equipped with an
RS-232 serial port.
Capable of printing up to
42 characters per line, it
is ideal for printin g
receipts or data on one-,
two-, or three -ply
carbonless 7 6-mm wide
roll paper.

• 3.7 lines p er seco nd wi th full line w idth print ing at
9600 bps com munic ation sp eed

• High reliab ility

• Double height, double w idth, and double

height/double wi dth pr intin g

• Custom high- yield ri bbon

• Automatic paper feed

Unpacking the Printer 900

1. With the shipping carton right side up, open the car-

ton’s lid and remove its conten ts. You should have the
components shown in Figure 2 on the next page.

Note: Save all pa cking mate rial in cas e you ever ha ve to
ship the Printer 900 or move it to another location.

3

Printer 900 Installation Guide

Ribbon Cartridge

Paper Roll

Printer 900

Cardboard
Spacer

Power Supply

Figure 1. Printer 900 Components

2. Place the printer on a solid desk or table top. When

choosing a location for the printer, avoid areas with

• direct sunli ght or object s that radiat e heat

• excessive moisture

• excessive dust

• devices that ca use excess ive voltag e fluctu ations

or electrica l noise such as air condi tioners, fa ns,
electric motor s or high freq uency secur ity devices.

3. Lift up th e ribbon cover and remove the cardboa rd

spacer that protects the print head during shipment.
Save the spacer with the ot her packing ma terial.

Carefully remove
cardboard spacer
and save with
other packing
material.

Figure 2. Removing the Protective Cardboard Spacer

4

Setting the Internal DIP Switches

A set of four DIP switches is loca ted under the paper
holder on the bo ttom of your Pr inter 900. Make sure that
these switches are s et as indica ted below before
connecting a nd operat ing the pri nter. The printer will not
operate properly if the switches are not set correctly.

Figure 3. Location of DIP S witc hes

CAUTION: Always disconnect the power before changing
the DIP switch settings.

Refer to the table be low for the p roper DIP switch
settings. If you are not sure of which sett ings to use, re fer
to the reference manual for your termina l or comput er’s
application program.

ON

Switch 1 Par ity

Even Parity on (default setting)
Odd Parity off

Switch 2 Word Length (data bi ts)

7 bit word off (de fault settin g)
8 bit word on (no parity)

Switches 3

and 4

Baud Rate Switch 3 Switch 4
1200 on on

2400 on off
4800 off on
9600 of f off (default set ting)

5

Printer 900 Installation Guide

Installing the Printer 900

CAUTION: Unpl ug the term inal’s power pack before con­necting the Print er 900 to the term inal.

Before installing the Printer 900, you must have the
correct printer interface cable. The Accessories Section,
located on the la st page of this in stallati on guide, list s the
interface cable par t numbers for dif ferent VeriFone
termin als.

Power

Connection

Terminal

Connection

1. Connect the 3-pin plug from the printer power supply to

the power connector on the right side of the Printer
900 rear panel.

2. Plug th e Prin ter 900 power pa ck into an indo or,

grounded AC outlet. The printer will now be turned on
and will run through a power-up routine. Do not install
or operate the Printer 900 outdoors.

3. Making sure that th e arrow on the pr inter in terface ca-

ble connector is up, careful ly plug the 8- pin mini- DIN
connector into the com municat ions p or t on the l eft
side of the Printer 900 rear panel.

4. Plug the other end of the cable into your terminal’s

RS-232 8-pi n port.

5. Plug in the terminal’s power pack

(not shown).

Figure 4. Printe r Conn ection s

6

Installing or

Replacing the

Ribbon

Cartridge

1. Remove the ribbon cover by pressing the front tab and

lifting the cover up.

2. If you ar e repl acing an old ri bbon, pul l up o n the lift t ab

on the right side of the cartridge (see Figure 6), remove
the cartridge and discard it.

3. Remove the new ribb on

car tridge fr om its pro tec­tive packaging and in­ser t it, left sid e first, in to
the printer. Be sure the
round knob is facing up
and the ribbon fabric fits
between the print head
and the ri bbon gu ide.

4. Press the right side of

the ribbon cartridge into
place (Figure 7). If it
does not fit ea sily, lift
the car tri dge out and tr y
again. Do not force the
ribbon car tr idge into pl ace.

5. Turn the smal l

knob on the
car tridge cl ock­wise to re­move any
slack.

6. Insert the two

tabs on the
rear of the rib­bon cover into
the slots on
the printer.

7. P ress the fr ont

of the cover
down and snap it into place.

Figure 7. Replac ing the Ribbo n Cartrid ge

Figure 6. Removing the

Ribbon Car tridge

Ribbon
Cover

7

Printer 900 Installation Guide

Installing the

Pape r R oll

Refer to Figure 8
on the next page
while performing
these steps.

The Print er 900 a ccep ts paper that is 76mm w ide. There
are three different types of roll paper available from
VeriFone. These are listed in the Acces sor ies Se ction on
page 11.

Note: For best results, be sure the leading edge of the
paper roll is cut cleanly rather than torn before feeding it
into the printer . This is par ticularl y importa nt when ins ert­ing multiple-part paper.

1. Remove the roll cover by pressing the tabs on both

sides of the pape r cover and lifting th e cover up.

2. Hold th e paper ro ll at the fro nt of the pape r cavity, with

the paper rol l facing you, unro lling f rom the bottom.
Slowly move the paper rol l down and backwards, in to
the cavity, until the paper support arms snap into the
paper roll core.

3. To engage the auto feed mechanism , take the end of

the paper roll and gently guide the paper end into the
paper feed path . The paper feed path is on the b ase
of the pape r cavity in fr ont of t he pape r roll. The paper
feed path is marked with an arrow. As soon as the
sensor detects the paper, the printer will automatically
feed and advance the paper.

4. Replace the roll cover onto the printer, sliding the front

edge of the cover behind the tear bar. Make sure that
the paper extends thro ugh the slot on top of the
printer, and then snap th e roll cover into pl ace.

CAUTION: If you must remove the paper roll, do not pull
the paper out fr om the back of the print er. This c ould
damage the fe ed mechan ism. Inste ad, cut or te ar the pa­per from the rear of the printer. Use the paper feed but­ton to remove the st ub remainin g in the feed mechan ism.

8

Paper Feed
Path

To engage the auto feed
mechanism, gently guide
paper end into paper
feed path. As soon as

Roll
Cover

Paper Cavity

Paper
Roll

the sensor detects the
paper, the printer
automatically feeds and
advances the paper.

Paper Support
Arms

Paper Roll Core

Figure 8. Installing the Paper Roll

(exploded view)

Paper Feed
Button

9

Printer 900 Installation Guide

Running the

Print Test

Removing the

Pape r R oll

Cleaning

1. Disconnect the power cord at the rear of the printer.

2. Hold down th e paper feed button and plu g the power

cord back into the pr inter. Release the feed button when
printing begins. The printer will stop automatically after
printing 100 li nes of the U.S. character set.

CAUTION: If you must remove the paper roll, do not pull
the paper out fro m the back of th e printer. This could
damage the feed mechanism. Instead, cut or tear the pa­per from the r ear of the pri nter. Us e the paper feed but­ton to remove the st ub remainin g in the feed mechan ism.

CAUTION: Never use thinner, trichloroethylene, or ke­tone based solv ents to clea n the printer as they may de ­teriorate plastic parts.

1. Remove dirt using a clean cloth dampened with water

and mild soap. Remove stubborn stains with alcoho l or
benzine.

2. If necessary use a small vacuum cleaner to remove pa-

per par tic les an d dust f rom t he ins ide of the pr inte r.

10

Printer Specifications

Power

Requirements

Dimensions

and Weight

Voltage: 90 VAC–137 VAC, 47–60 Hz

(low voltage version)
180 VAC–274 VAC, 47–60 Hz
(high voltage version)

Power consumption: 45W max @ 100VAC input;

0.5 Amp (average) @ 120 VAC input

Height: 94.5 mm (3.72 in.)
Width: 156.0 mm ( 6.1 i n.)
Depth: 238.0 mm (9.38 in.)
Shipping Weight: 2.60 kg (5.75 lbs)
Footprint: 371.29 square cm (57.03 squa re in.)

11

Printer 900 Installation Guide

Accessories

VeriFone
Part No. Description

Ribbon

Cartridges

Roll paper CRM0008-01 Paper, 1 1 mm c ore 2- ply P25 0/500/90 0R

Supply Kit 2 5052- 01 10 rolls of p aper, 1 ribb on (re d/blac k)

Interface

Cables:

CRM0023 Red/Black
CRM0025 Purple

CRM0008-02 P aper, 1 1 mm c ore 3-pl y P25 0/500/900R
CRM0008-03 P aper, 1 1 mm c ore 1-pl y P25 0/500/900R

The interface cables are listed here w ithou t length
specification (-XX suffix). Normally, a -00 suffix denotes a
1 meter length . For other lengths, contac t your VeriFone
sales representative.

For ZON Jr XL, XL300, TRANZ 3xx, OMNI 3xx, ZON II
XPE*, and ZON II XJ* terminals:
10448-XX with straight terminal connector
10454-XX with 90-degree terminal connector

*Requires 10448-XX cable
For OMNI 4xx:
03015-XX

For ZON, ZON II:
10512-XX

VeriFone, Inc.

Technical P ublic ations Dept
100 Kahelu A ve.
Mililani, HI 96789

Part Number 25015, Rev. B February 1995
12

Printed on recycled paper.