VeriFone 8000 User Manual
NURIT 8000
Installation Guide
VeriFone Part Number DOC113EN06-A, Revision A
NURIT 8000 Installation Guide
© 2009 VeriFone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of VeriFone, Inc.
The information contained in this document is subject to change without notice . Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample p rogram
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
VeriFone, the VeriFone logo, VeriCentre, Verix, and NURIT are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local VeriFone Support Team.
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
VeriFone Part Number DOC113EN06-A, Revision A
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Overview NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CHAPTER 2
Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Examining
NURIT 8000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Terminal Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Terminal Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Opening and Closing Battery/Card Compartment Cover . . . . . . . . . . . . . . . . . . 14
Installing SIM, SAM, and SD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting and Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Battery Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Powering On and Off the Terminal With a Battery Pack. . . . . . . . . . . . . . . . 20
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Loading Paper into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the Paper Roll From the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Car Adapter Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Data Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
External Modem Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Magnetic Stripe Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CHAPTER 3
Specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Physical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
NURIT 8000 INSTALLATION GUIDE 3
CONTEN TS
Maintenance and
CHAPTER 4
Cleaning
CHAPTER 5
Troubleshooting
Guidelines
Environmental, Regulatory, and Performance Specifications . . . . . . . . . . . . . . 29
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
NURIT 8000 Appears to Have No Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transactions Cannot be Completed Successfully . . . . . . . . . . . . . . . . . . . . . . . 34
Wireless Communication Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Operation with Peripheral Device Not Successful . . . . . . . . . . . . . . . . . . . . . . . 35
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printer Continues Printing When Out of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . 35
Magnetic Stripe Card Reader Does Not Function Properly . . . . . . . . . . . . . . . . 35
Smart Card Reader Does Not Function Properly. . . . . . . . . . . . . . . . . . . . . . . . 35
The Keypad Does Not Respond. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
An Incorrect Response or Data Is Obtained. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
“Tampered Device” Displayed On Screen and Keypad Inoperable . . . . . . . . . . 36
CHAPTER 6
Service and Support Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cables and Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
External Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
VeriFone Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
4 NURIT 8000 INSTALLATION GUIDE
PREFACE
Use this guide as the primary source of information for setting up and installing the
NURIT 8000.
Audience
Organization
Related
Documentation
This guide provides a simple description of the NURIT 8000’s features as well as
basic information for the device’s installation and configuration.
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the NURIT 8000.
Chapter 2, Setup. Explains the setup and inst allation of NURIT 800 0, selecting its
location, and establishing connections with other devices.
Chapter 3, Specifications. Discusses power requirements and dimensions of the
NURIT 8000.
Chapter 4, Maintenance and Cleaning. Explains maintenance of the NURIT 8000.
Chapter 5, Troubleshooting Guidelines. Provides troubleshooting guidelines for
problems related to the NURIT 8000’s installation and configuration.
Chapter 6, Service and Support. Provides information for contacting your local
VeriFone service provider and on how to order accessories or documents from
VeriFone.
To learn more about NURIT 8000, refer to the following set of documents:
NURIT 8000 Quick Installation Guide
VPN DOC113EN04-A
Guide
Conventions
NURIT 8000 Certifications and Regulations Sheet VPN DOC113EN05-A
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross references.
Italics Italic typeface indicates book
titles or emphasis.
The pencil icon is used to
NOTE
highlight important information.
See Guide Conventions.
You must not use this unit
underwater.
Box contents, including
interconnection cable types, may
vary according to specific model.
NURIT 8000 INSTALLATION GUIDE 5
PREFACE
Guide Conventions
Table 1 Document Conventions
Convention Meaning Example
Acronym Definitions
CAUTION
WARNING
The caution symbol indicates
hardware or software failure, or
loss of data.
The lighting symbol is used as a
warning when bodily injury might
occur.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not use
the terminal near water.
Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.
Table 2 Acronym Definitions
Acronym Definitions
AC Alternating Current
DC Direct Current
ECR Electronic Cash Register
LED Light Emitting Diode
LCD Liquid Crystal Display
MRA Merchandise Return Authorization
MSAM Micromodule-size Security Access Module
MSR Magnetic Stripe Reader
OS Operating System
PC Personal Computer
PIN Personal Identification Number
POS Point-of-Sale
RAM Random Access Memory
RJ45 Registered Jack 45
RS232 Recommended Standard 232
SAM Security Access Module
SDIO Secure Digital Iput/Output
SC Smart Card (Integrated Chip Card)
SD Card Secure Digital Card
SIM Subscriber Identity Module
VPN VeriFone Part Number
WiFi Wireless Fidelity
6 NURIT 8000 INSTALLATION GUIDE
Overview
CHAPTER 1
This chapter provides a brief description of the NURIT 8000.
NURIT 8000
Features at a
Glance
The NURIT 8000 Wirless Palmtop Terminal is one of the most advanced,
versatile, secure, and convenient POS terminals manufactured today.
Figure 1 The NURIT 8000 Terminal
The following is a list of features of the NURIT 8000:
Table 3 NURIT 8000 Features
Feature Description
LCD Display
• Graphical LCD display
• Black and White
• 128 x 128 pixels
Keypad
Smart Card Reader
Magnetic Stripe
Card Reader
SAM-SD/MMC
Cards
Compartment
SIM Connector
• Application-dependent touch screen, with stylus
• 18 keys comprised of:
• 10-key telephone-style keypad
• 8 function and special keys
• Integrated, front-entry, EMV-compliant smart card
reader
• Integrated, bi-directional magnetic stripe card reader
• Compartment for up to two SAM cards
• Compartment for up to one SD/MMC card
Note: Configuration is model-dependent.
• Connector for the insertion of a SIM card (model
dependent)
NURIT 8000 INSTALLATION GUIDE 7
OVERVIEW
Features at a Glance
Table 3 NURIT 8000 Features
Feature Description
Thermal Printer
Terminal Interface
Connector
Radio
Power
Operating System
Accessories
• Integrated printer uses thermal paper
• Easy-load mechanism
• Barrel power ( POWER) connector
• Data connector
• Internal antenna, located under paper roll, with power
supply
• GSM
Note: Configuration is model-dependent.
• AC/DC adapter (safety approved)
Output: 9-10 V at 1 A
Note: The AC/DC adapter must be approved by the relevant
authorities in the country where the equipment is sold .
• Ported NURIT for maximum application portability
• Car adapter
• External modem
8 NURIT 8000 INSTALLATION GUIDE
Setup
CHAPTER 2
This chapter describes the setup procedure for NURIT 8000, in the following
sections:
• Selecting Location
• Unpacking Shipping Carton
• Examining NURIT 8000 Features
• Opening and Closing Battery/Card Compartment Cover
• Connecting Cables
• Connecting the Battery
• Connecting Cables
• Power Supply
• Connecting Cables
Selecting
Location
Ease of Use
Environmental
Factors
• Using the Magnetic Stripe Card Reader
• Using the Smart Card Reader
Use the following guidelines to select a location for the NURIT 8000.
• When not operated from its hand-held position, place the NURIT 8000 on a
flat table or countertop close to the power outlet and any peripherals.
• Maintain good ventilation.
• Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
• Do not use the NURIT 8000 in a known blasting area.
• Do not use the NURIT 8000 in an area of potential explosive atmosphere,
such as fuel or chemical storage or transfer facilities, or in any area where you
would be advised to turn off a vehicle’s engine.
• Do not cover slots and openings of the device. They may be provided for
ventilation and protection against overheating. Never place the device near
radiators, or in a place where proper ventilation is not provided.
• Do not cover the terminal.
NURIT 8000 INSTALLATION GUIDE 9
SETUP
Selecting Location
• Maintain at least 22 cm (8.5 in) of clear space around the terminal in its fixed
operating location, in order to assure good ventilation.
Indoor Use
The NURIT 8000 is designed to be operated indoors in the following manner:
• Powered only by the built-in battery.
• Using the AC/DC power adapter for battery charging only.
• Using the optional external modem.
Outdoor Use
The NURIT 8000 is designed to be operated outdoors in the following manner:
• Powered only by the built-in battery.
• In a vehicle, using the optional car adapter.
CAUTION
WARNING
NOTE
Under no circumstances should the NURIT 8000 be powered or charged
outdoors using its AC/DC adapter.
For persons using a pacemaker or other medical device, please read the
following important safety notes:
Though most electronic equipment and critical medical devices are shielded
against radio-frequency signals, it is important to realize the possibilities of
potential interference and to know the standard precautions that may be ta ken.
Consult the manufacturer of your medical device to determine its level of
shielding.
When the NURIT 8000 terminal is used as a secure PIN entry device:
• The customer should be able to obstruct visual observation of the PIN
entry with his/her body and hand.
• The cardholder must be clearly instructed to obstruct visual observat ion of
the PIN entry with his/her body and hand.
Failure to comply with these conditions may render the PIN pad non-compliant
with ISO 9564 for PIN protection and may violate card association requirements
for PIN entry devices.
Electrical
Considerations
10 NURIT 8000 INSTALLATION GUIDE
• Avoid using this product during electrical storms.
• Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
SETUP
Unpacking Shipping Carton
• Do not use the NURIT 8000 near water or in moist conditions.
• Never spill any liquid on the device.
• Never push objects into the device through slots (other than those spe cifically
intended for the magnetic stripe, smart cards, SAM cards, or cable ports).
• To reduce the risk of shock, do not disassemble any of the equipment or
accessories referred to in this manual. If required, take the equipment to a
qualified service representative. Incorrect reassembly or opening or removing
covers may expose you to dangerous voltages or other risks.
WARNING
Unpacking
Shipping Carton
WARNING
NOTE
To unpack the
shipping carton
Due to risk of shock or damage, do not use the NURIT 8000 near water , including
a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool.
Open the shipping carton and carefully inspect its conten ts for possible t ampering
or shipping damage. The NURIT 8000 is a secure product and any tampering can
cause it to cease to function or to operate in an unsecured manner.
Do not use a unit that has been tampered or damaged.
The NURIT 8000 comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone service provider immediately.
The package contents, including interconnection cable types, may vary
according to the specific model.
Some or all of the accessories contained in the box may already be installed in
the PIN pad.
1 Remove and inspect the contents of the shipping carton. The NURIT 8000
carton includes the following components:
• NURIT 8000 terminal
• AC/DC power adapter
• Documentation
• Touch screen stylus
• Thermal paper roll
• Paper roll spindle
• Lithium-polymer Battery
• RS-232 — barcode reader adapter (model dependent)
• Keyboard emulation barcode reader adapter (model dependent)
• PC-Terminal cable (model dependent)
• Terminal-terminal cable (model dependent)
NURIT 8000 I
NSTALLATION GUIDE 11
SETUP
Examining NURIT 8000 Features
2 Remove all plastic wrapping from the components.
3 Remove the clear protective film from the LCD screen.
4 Save the shipping carton and packing material for future repackin g or moving
of the device.
Examining
NURIT 8000
Features
Before you continue with the installation process, familiarize yourself with the
NURIT 8000 features:
PAPER COVER
STYLUS
LCD SCREEN
PAPER TEAR BAR
KEYPAD
MAGNETIC STRIPE CARD SLOT
SMART CARD SLOT
Figure 2 NURIT 8000 Terminal Features (Front Panel)
COMPLIANCE LABEL
MODEL/SERIAL NUMBER
BATTERY/CARD
COMPARTMENT COVER
DATA CONNECTOR
POWER CONNECTOR
Figure 3 NURIT 8000 Terminal Features (Bottom Panel)
12 NURIT 8000 INSTALLATION GUIDE
SETUP
Examining NURIT 8000 Features
Terminal Front
Panel
Terminal Bottom
Panel
The front panel of the NURIT 8000 terminal (see Figure 2) includes the following
features:
• A touch screen terminal display, backlit LCD screen.
• A stylus, with an integrated stylus storage slot.
• An 18-key, telephone-style keypad.
• A magnetic card reader on the top of the terminal. Bi-directional swiping
capabilities. Swipe the card with the magnetic stripe down and left, towards
the terminal and the keypad. For further directions, see Using the Magnetic
Stripe Card Reader.
• A smart card reader, built into the front of the terminal. For further dire ctio ns,
see Using the Smart Card Reader.
• A thermal printer.
The bottom panel of the NURIT 8000 terminal (see Figure 3) includes the
following features:
• An interconnection port panel. The interconnection port panel includes the
following ports:
NOTE
• A Power Socket where the power cable is plugged. For directions on
connecting the terminal to an electrical outlet, see Power Supply.
• A Data connector. For directions on connecting to the data port, see
Accessories and Documentation.
• A battery pack/card compartment with removable door. The card
compartment is where the optional SIM (subscriber identity module), SAM
(security access module), and SD (secure digital) cards are installed
(configuration is model dependent).
For directions on installing and removing the battery pack/card compartment
door, see Opening and Closing Battery/Card Compartment Cover.
For directions on installing and removing the battery pack, see Connecting the
Battery.
For directions on installing and removing the SIM, SAM, and SD cards, see
Connecting Cables.
VeriFone ships variants of the NURIT 8000 terminal for different markets. Your
terminal may have a different configuration. The following devices may or may
not be present: a smart card reader, up to four MSAM cardholders, or a battery
pack. However, the basic processes described in this guide remain the same,
regardless of terminal configuration.
NURIT 8000 I
NSTALLATION GUIDE 13
SETUP
Opening and Closing Battery/Card Compartment Cover
Opening and
Closing Battery/
Card
Compartment
Cover
NOTE
To remove the battery
/card compartment
cover
To access the battery/card compartment, you have to first remove the
compartment cover.
SIM, SAM, and SD card configurations are model dependent.
1 Disconnect the AC/DC power adapter from the electrical power outlet.
2 Carefully place the NURIT 8000 face down on a soft, smooth surface, so as
not to damage the LCD screen.
3 Secure the unit with one hand.
4 With your other hand, release the battery /card compartment cover by
pressing and lifting its locking tab.
5 Lift the cover and detach it from the terminal.
Figure 4 Removing the Battery/Card Compartment Cover
14 NURIT 8000 INSTALLATION GUIDE
Loading...