Verbatim 520, 525 User Manual

Familiarization Guide
This guide is for experienced HP Support Center personnel and reseller technicians. They have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing HP Vectra PCs.
It is a self-paced training guide designed to train you to install, configure, and repair the HP Vectra 500 Series PC (models 520 and 525), introduced as of Q3 1996. You can follow it without having any equipment available.
HP Vectra 500 Series PC
Models 520 and 525
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains propriety information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
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All other trademarks and copyrights are property of their respective owners.
Hewlett-Packard France Grenoble Personal Computer Division Technical Marketing 38053 Grenoble Cedex 9 France
©1996 Hewlett-Packard Company
Contents
1 Product Overview and Comparisons
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Line Evolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Main Features of the HP Vectra 500 Series PCs (models 520 and 525) . . 3
Accessory and Mass Storage Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Common Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Model Comparisons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Air Flow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Casing, System Boards and Video
Desktop and Minitower Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Board, Switches and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Board Switches and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Video Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Video Controller and Video Memory on the System Board . . . . . . . . . . . 12
Video Controller and Video Memory on a Video Card . . . . . . . . . . . . . . . 13
Video Controller on the System Board and Video Memory that is Shared
Main Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3 Multimedia and Communications
Aztech AT3300 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Telephone Connections for the U.S., Canada and Spain . . . . . . . . . . . . . 16
International Telephone Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting Audio Devices to the Rear Panel. . . . . . . . . . . . . . . . . . . . . . 17
Connecting the Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Aztech AT3300 Internal Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Communications Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
English iii
4 Displays
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 Preinstalled Software
Software Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 Support Tools
Software Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MicroCom Carbon Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HP Vectra PC Checkup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Service Handbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Running the HP Vectra PC Checkup . . . . . . . . . . . . . . . . . . . . . . . . . 32
Generating an HP Vectra PC Checkup Disk from Within Windows 95. . 32 Generating an HP Vectra PC Checkup Disk from the Product
Recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Running the HP Vectra PC Checkup from a Floppy Disk . . . . . . . . . . . . 32
Running the HP Vectra PC Checkup from the Hard Disk. . . . . . . . . . . . 32
iv English
1
Product Overview and Comparisons
After reading this chapter you will be able to describe features specific to HP Vectra 500 Series PCs (models 520 and 525).
1
1 Product Overview and Comparisons
Product Overview
Product Overview
This section describes the HP Vectra 500 Series PCs (models 520 and 525) by highlighting their main features, accessory and mass storage capabilities, and common features.
For information regarding the Q3 1995 collection of Vectra 500 Series PCs, refer to the Familiarization Guide for that collection (part number D37xx + 49A-90001). For information regarding the Q1 1996 collection of Vectra 500 Series PCs (models 510 and 515), refer to the Familiarization Guide for that collection (part number D4110-90901).
Naming Conventions
The naming convention used by Vectra 500 Series PCs (models 520 and
525) is demonstrated in the following example:
520 MCx 5/200
1st Field
where:
1st Field 5 indicates “Vectra 500 Series”
2nd Field Nothing for standard models
3rd Field 5 indicates Pentium
2nd Field
2 indicates 2nd generation 0 indicates desktop. 5 indicates minitower
CD for models equipped with a CD-ROM drive MCx for advanced multimedia and communications models
Second number indicates processor speed: 120, 133, 166 and 200 MHz
3rd Field
Product Line Evolution
There have been three releases of HP Vectra 500 Series PCs. They are:
Release Date Models
Q3 1995 502, 510, 512, 514, 522, 560, 562, 564, 572, 574 Q1 1996 510 and 515 Q3 1996 520 and 525
2
1 Product Overview and Comparisons
Main Features of the HP Vectra 500 Series PCs (models 520 and 525)
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520CD 5/133 D4437A NA 133 16-192 256-256 1.2 GB Type A UMA 520MCx 5/133 D4442A NA 133 16-192 256-256 ✓✓✓1.2 GB Type A UMA 520MCx 5/120 D4428A NA 120 12-192 256-256 ✓✓✓1.2 GB Type A UMA 520 5/133 D4404A AE 133 12-192 0-256 520CD 5/133 D4414A AE 133
16-192 0-256 1.2 GB Type A UMA 520MCx 5/133 D4440A AE 133 12-192 0-256 ✓✓✓ 1.2 GB Type A UMA 520MCx 5/166 D4443A AE 166 16-192 256-256 ✓✓✓ 1.6 GB Type A UMA 520 5/133 D4402A LA 133 12-192 0-256
Desktop Models
520CD 5/133 D4413A LA 133 12-192 0-256 520MCx 5/120 D4420A LA 120 12-192 0-256 ✓✓✓ 1.2 GB Type A UMA 520MCx 5/133 D4479A B 133 16-128 0-256 ✓✓✓ 1.2 GB Type B Integrated 520MCx 5/166 D4480A B 166 16-128 256-256 ✓✓✓ 1.6 GB Type B Integrated 520CD 5/133 D4460A C,I 133
12-192 0-256 1.2 GB Type A UMA 520 5/133 D4434A APP 133 16-192 256-256
1
AE=All Europe, LA=Latin America, NA=North America, APP=Asia / Pacific Partner, B=Brazil, C=China, I=India
2
There are three system board options for models 520 and 525: Type A = Part Number
D4051-63001, Type B = Part Number D3657-63001, and Type C = Part Number D3661-63001.
3
There are three video options for models 520 and 525, corresponding to the three system board types: UMA = Unified Memory Architecture (shared main and video memory), Integrated = video controller and memory on the system board, Matrox = Matrox MGA Millennium video card.
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1.6 GB Type A UMA
Product Overview
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1 Product Overview and Comparisons
Product Overview
525CD 5/133 D4475A NA
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525CD 5/166 D4476A NA 166 16-128 256-256 1.6 GB Type B Integrated 525CD 5/166 D4422A NA 166 16-192 256-256 525CD 5/200 D4470A NA 200 16-128 256-256
1.6 GB Type A UMA
2.5 GB Type B Integrated
525MCx 5/133 D4477A NA 133 16-128 256-256 ✓✓✓ 1.2 GB Type B Integrated 525MCx 5/166 D4478A NA 166 16-128 256-256 ✓✓✓ 1.6 GB Type B Integrated 525MCx 5/166 D4439A NA 166 16-192 256-256 ✓✓✓ 1.6 GB Type A UMA 525MCx 5/200 D4481A NA 200 32-128 256-256 ✓✓✓2.5 GB Type B Integrated 525MCx 5/200 D4471A NA 200 32-128 256-256 ✓✓✓2.5 GB Type C Matrox 525CD 5/166 D4423A AE 166 16-192 0-256 525CD 5/200 D4472A AE 200 16-128 256-256
1.6 GB Type A UMA
2.5 GB Type B Integrated
525MCx 5/133 D4416A AE 133 16-192 256-256 ✓✓✓ 1.2 GB Type A UMA 525MCx 5/166 D4441A AE 166 16-192 256-256 ✓✓✓ 1.6 GB Type A UMA 525MCx 5/200 D4473A AE 200 32-128 256-256 ✓✓✓ 2.5 GB Type B Integrated
Minitower Models
525CD 5/166 D4425A LA 166 16-192 256-256
1.2 GB Type A UMA
525MCx 5/133 D4418A LA 133 16-192 256-256 ✓✓✓ 1.6 GB Type A UMA 525MCx 5/166 D4427A LA 166 16-192 256-256 ✓✓✓1.6 GB Type A UMA 525CD 5/166 D4424A C,I 166 16-192 0-256
1.6 GB Type A UMA
525MCx 5/133 D4419A C,I,K 133 12-192 0-256 ✓✓✓1.2 GB Type A UMA 525MCx 5/166 D4426A C,I,K 166 16-192 256-256 ✓✓✓1.6 GB Type A UMA 525MCx 5/200 D4482A C,I,K 200 16-128 256-256 ✓✓✓2.5 GB Type B Integrated 525 5/133 D4454A APP,K 133 16-192 256-256 525 5/166 D4483A APP,K 166 16-128 256-256 525 5/200 D4474A APP,K 200 16-128 256-256
1
AE=All Europe, LA=Latin America, NA=North America, APP=Asia / Pacific Partner, C=China,
I=India, K=Korea
2
There are three system board options for models 520 and 525: Type A = Part Number
D4051-63001, Type B = Part Number D3657-63001, and Type C = Part Number D3661-63001.
3
There are three video options for models 520 and 525, corresponding to the three system board
1.6 GB Type A UMA
2.5 GB Type B Integrated
2.5 GB Type B Integrated
types: UMA = Unified Memory Architecture (shared main and video memory), Integrated = video controller and memory on the system board, Matrox = Matrox MGA Millennium video card
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Accessory and Mass Storage Capabilities
1 Product Overview and Comparisons
Product Overview
PC Model Type Accessory Slots
2 ISA Slots (one for half-length cards) 1 Internal
Desktop
Minitower
1
In all models, one front-access bay is occupied by a 3.5-inch floppy disk
1 PCI Slot 2 Front-Access
1 ISA/PCI Combo Slot 1 Internal/Front-Access Combo
3 ISA Slots (one for half-length cards) 2 Internal
2 PCI Slots 4 Front-Access
1 ISA/PCI Combo Slot 0 Internal/Front-Access Combo
Mass Storage Bays
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drive. In models 520CD 5/xxx, 520MCx 5/xxx, 525CD 5/xxx and 525MCx 5/xxx an additional front-access bay is occupied by the CD-ROM drive.
Common Features
The following features are common to all PCs in the HP Vectra 500 Series PC range:
• Windows 95 preinstalled
• User and Administrator passwords
• HP BIOS Flash EEPROM
• One bi-directional parallel port, two serial ports, a VGA connector, a key­board connector, and a mouse connector
• 100-watt power supply (full range between 90 and 264 VAC) on desktop models
• 160-watt power supply (100-127 and 200-240 VAC manually switchable) on minitower models
5
1 Product Overview and Comparisons
Model Comparisons
Model Comparisons
Overview
HP Vectra 500 Series PCs are Pentium-processor, ISA/PCI-based PCs, housed in desktop and minitower casings. The series is targeted at the Small Business Small Office (SBSO) market.
System Board
There are three system board options for models 520 and 525. The three options can be referred to as Type A, Type B and Type C.
Type A (part number D4051-63001) is a new system board which incorporates a technology known as Unified Memory Architecture (UMA). Using UMA, there is no dedicated video memory. Instead, a portion (1 MB or 2 MB) of main memory is shared as video memory. Refer to Chapter 2 for more information about this system board.
Type B (part number D3657-63001) is the same as the system board used in the Q1 1996 collection (models 510 and 515).
Type C (part number D3661-63001) is used for one product only. This board is the same as the Type B board but without the onboard video controller and memory. Video control and memory is obtained using a Matrox MGA Millennium video card.
Backplane
There are two backplane options for models 520 and 525—one for the desktop and one for the minitower. The two backplanes are the same as those used in the Q1 1996 collection (models 510 and 515).
Case
There are two casing options for models 520 and 525—one for the desktop and one for the minitower. The two backplanes are the same as those used in the Q1 1996 collection (models 510 and 515).
Air Flow Guide
With high speed processors (166 MHz and above), an air flow guide is required to help the fan dissipate the heat from the processor. On desktop models, a special power supply unit integrates the fan over the processor.
6
2
Casing, System Boards and Video
After reading this chapter you will be familiar with the HP Vectra 500 Series PC (models 520 and 525) casing and hardware assembly.
7
2 Casing, System Boards and Video
Desktop and Minitower Casing
Desktop and Minitower Casing
The casing for models 520 and 525 is the same as that for the Q1 1996 collection (models 510 and 515).
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