These products earned the ENERGY STAR® by
meeting strict energy efficiency guidelines set
by Natural Resources Canada and the US EPA.
They meet ENERGY STAR requirements only
when used in Canada.
21781 rev. 09
Please take note that this manual uses the following symbols to emphasize particular information:
⚠WARNING
Identifies an instruction which, if not followed, might cause serious personal injuries including possibility of death.
CAUTION
Denotes an instruction which, if not followed, may severely damage the unit and/or its components.
NOTE: Indicates supplementary information needed to fully complete an instruction.
LIMITATION
For residential (domestic) installation only. Installation work and electrical wiring must be done by a qualified person in accordance with all
applicable codes and standards, including fire-rated construction codes and standards.
⚠WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSON(S) OBSERVE THE FOLLOWING:
1. Use this unit only in the manner intended by the manufacturer.
2. Before servicing or cleaning this unit, disconnect the power cord from the electrical outlet.
3. This unit is not designed to provide combustion and/or dilution air for fuel-burning appliances.
4. When cutting or drilling into a wall or ceiling, do not damage electrical wiring and other hidden utilities.
5. Do not use this unit with any solid-state speed control device other than those specified in section 7.2.
6. This unit must be grounded. The power supply cord has a 3-prong grounding plug for your personal safety. It must be plugged into a
mating 3-prong grounding receptacle, grounded in accordance with the national electrical code and local codes and ordinances. Do
not remove the ground prong. Do not use an extension cord.
7. Do not install in a cooking area or connect directly to any appliances.
8. Do not use to exhaust hazardous or explosive materials and vapors.
9. When performing installation, servicing or cleaning this unit, it is recommended to wear safety glasses and gloves.
10. When applicable local regulation comprises more restrictive installation and/or certification requirements, the aforementioned
requirements prevail on those of this document and the installer agrees to conform to these at his own expenses
11. Due to the weight of the unit, two installers are recommended to perform installation
CAUTION
1. To avoid prematurely clogged filters, turn the unit OFF during construction or renovation.
2. Please read specification label on product for further information and requirements.
3. Be sure to duct air outside – Do not intake/exhaust air into spaces within walls or ceiling or into attics, crawl spaces, or garage. Do not
attempt to recover the exhaust air from a dryer or a range hood.
4. Intended for residential installation only in accordance with the requirements of NFPA 90B (for a unit installed in U.S.A.) or Part 9 of
the National Building Code of Canada (for a unit installed in Canada).
5. Do not run any air ducts directly above or within 2 ft (0.61 m) of a furnace or its supply plenum, boiler, or other heat producing
appliance. If a duct has to be connected to the furnace return plenum, it must be connected 10’ (3.1 m) away from plenum’s connection
to the furnace.
6. The ductwork is intended to be installed in compliance with all applicable local and national codes.
7. When leaving the house for a long period of time (more than two weeks), a responsible person should regularly check if the unit
operates adequately.
8. If the ductwork passes through an unconditioned space (e.g.: attic), the unit must operate continuously except when performing
maintenance and/or repair. Also, the ambient temperature of the house should never drop below 18°C (65°F).
9. At least once a year, the unit mechanical and electronic parts should be inspected by qualified service personnel.
10. Do not use your unit during construction or renovation of your house or when sanding drywall. Certain types of dust and vapors may
damage your ventilation system.
11. During winter, make sure that the outside intake and exhaust hoods are free from any snow. During a big snow storm, check that your
unit doesn’t draw in any snow. If it does, turn the unit OFF for a few hours.
12. Since the electronic control system of the unit uses a microprocessor, it may not operate correctly because of external noise or very
short power failure. If this happens, unplug the unit and wait approximately 10 seconds. Then, plug the unit in again.
2
TABLE OF CONTENTS
1. USING THIS UNIT ...................................... 4
PRODUCT REGISTRATION CARD - FICHE D’ENREGISTREMENT DU PRODUIT
IMPORTANT:
mandatory. Your answers will be used for market research studies and reports, and will help us to better serve you in the future. IMPORTANT:
et nous le retourner dans les 10 jours suivant votre achat à l’adresse inscrite en bas de la page. Veuillez noter que seules les questions de ce côté-ci de la page sont obligatoires.
Vos réponses serviront à des études de marché et nous aideront à mieux vous servir dans l’avenir.
Country – PaysE-mail address – CourrielLanguage preferred – Langue de correspondance
Telephone (day) – N
Model no. – No de modèleSerial – No de série
Centre d’enregistrement de produit - Product registration center, 550 boulevard Lemire, Drummondville, Québec Canada J2C 7W9
Please complete and return this questionnaire within 10 days of your purchase to the address below. Note that only the questions on this side of the page are
o
no.
--
de téléphone (jour)
Telephone (evening) – N
no.
--
no.
o
de téléphone (soir)
3
Veuillez remplir ce questionnaire
Date of purchase – Date d’achat
//
BACK / VERSO
For the User
1. USING THIS UNIT
CAUTION
Before using this unit for the first time, please take the time to carefully read page 2 of this guide to ensure it is
used safely and properly.
1.1 INTEGRATED CONTROL
Unit Booting Sequence
The unit’s booting sequence is similar to a personal computer’s booting sequence. Each time the unit is plugged in after being unplugged,
or after a power failure, it will perform a 30-second booting sequence before starting to operate. No command will be taken until the
unit is fully booted.
This unit is equipped with an integrated control, located on the recessed side of the electrical compartment, under the unit.
• Use the integrated push-button to go from OFF to Low Speed, to High
Speed, and back to OFF.
• The color of the LED indicator shows what speed the unit is running in:
LED COLORRESULTS
AMBERUnit is in Low speed
GREENUnit is in High speed
NO LIGHT
For more convenience, this unit can also be controlled using an optional wall control. When using an optional main control, unit must
be set to OFF using the integrated control.
For more information about their operation modes refer to the Main and auxiliary wall control User Guide, included with the ventilation unit
and also available at www.vanee.ca or www.venmar.ca.
Unit is OFF or controlled
by a main control
VD0207
Would you like to receive occasional informational e-mail off ers including
product updates and special promotions from us?
What problem were you trying to solve with
your purchase? (Check each one that applies
to you.)
Bad odors
Respiratory
problems
Excess of humidity
Temperature
standardization
Lack of fresh air
Who installed your unit?
Home builder
Recommended
installer
Are you connected? Please do not hesitate to complete the product registration
card via our Web site at www.bnv.ca
Dust
Mildew
Allergies
No specifi c
problems
Others
Friend / family
Contractor
Yourself
Yes/No
Please read the following list of criteria
carefully. Indicate the importance of your
purchase decision on a scale of 1 (less
important) to 5 (most important).
Price
Warranty
Product design
Ventilation
capacity
Filter maintenance
indicator
Filtration quality
Recirculation
Heat recovery
Controls
Ease of cleaning
Manufacturer’s
reputation
Ease of use
Noise level
Other
Aimeriez-vous recevoir plus de détails sur nos promotions, off res de rabais et mises à jour
de nos produits?
Quels problèmes essayez-vous de résoudre
par cet achat? (Cochez toutes les cases
pertinentes)
Mauvaises odeurs
Problèmes
respiratoires
Excès d’humidité
Uniformisation
de la température
Manque d’air frais
Qui a installé l’appareil?
Constructeur
de la maison
Installateur
recommandé
Enregistrez-vous en ligne! N’hésitez pas à remplir la fi che d’enregistrement
du produit sur notre site Internet au www.bnv.ca
Oui/Non
Poussières
Moisissures
Allergies
Pas de problèmes
spécifi ques
Autres (Précisez SVP)
Ami/membre
de la famille
Entrepreneur
Vous-même
Veuillez lire la liste des critères de sélection
ci-dessous. Sur une échelle de 1 (étant le moins
important) à 5 (étant le plus important), veuillez indiquer l’importance de chacun d’entre
eux dans votre décision d’achat.
Prix
Garantie
Design du produit
Débit de
ventilation
Indicateur
d’entretien du fi ltre
Qualité de fi ltration
Recirculation
Récupération
de chaleur
Récupération
d’énergie
Fonctions
Facilité de
nettoyage
Réputation
du fabricant
Simplicité
d’utilisation
Niveau de bruit
Autres
(Précisez SVP)
4
For the User
2. USER SERVICING INSTRUCTIONS
2.1 QUARTERLY MAINTENANCE
⚠WARNING
• Risk of electric shock. Before performing any maintenance or servicing, always disconnect the unit from its
power source.
• When cleaning the unit, it is recommended to wear safety glasses and gloves.
1. Turn the unit off and unplug it.
2. Remove both door screws and set aside.
3. Open and lift out the door.
4. Slide both filters out of the top of the recovery core.
5. Wash both core filters under lukewarm water with mild soap. Rinse thoroughly and let dry
completely before reinstalling on the core.
6. Slide the cleaned filters back in the unit, mesh side against the core.
7. Reinstall the door by reversing steps 3 and 2.
8. Plug unit back. The unit will return to its previous setting after a 30-second booting
sequence.
A
1
VO0149
2.2 ANNUAL MAINTENANCE
1. Perform steps 1 to 3 of Quarterly Maintenance.
2. Slide both filters and the recovery core out of the unit.
3. Clean inner walls of the unit using a damp cloth, and wipe with a clean dry one.
4. Wash both core filters under lukewarm water with mild soap. Rinse thoroughly and let dry completely
5. Clean the recovery core as follows :
E15 ECM HRV90H-V ECM HRVE15 ECM ERV
E15 HRV90H-V+90H-V ECM ERV
E10 HRV60H-V+
• Let it soak for 3 hours in a mixture of warm water and mild soap
(dishwashing liquid).
• Rinse lightly.
• Allow it to dry.
• Remove the dust using a vacuum cleaner with a soft brush
attachment.
CAUTION: DO NOT SOAK THE ENERGY RECOVERY CORE
IN WATER
B
3
2
6. Slide the cleaned core in the unit.
7. Slide the cleaned filters back in the unit, mesh side against the core.
CAUTION
Make sure that the square or circle symbol on the core is aligned with the one on the unit.
8. Reinstall the door by reversing steps 3 and 2 of section 2.1.
9. Clean the exterior hoods.
10. Plug unit back. The unit will return to its previous setting after a 30-second booting sequence.
3. USER’S TROUBLESHOOTING
PROBLEMTRY THIS
1.Nothing works.• Check if the unit is plugged in and receiving power from the house circuit breaker or fuse.
2.Condensation on windows
(air too humid).
3.Inside air too dry.• Temporarily use a humidifier.
4.Air too cold at the air
supply grille.
5.The LED of the integrated
control is blinking.
6.The integrated control
push button does not work.
Contact customer service at 1-800-567-3855 for any unresolved issue.
• Operate the unit on maximum speed ventilation until the situation is corrected.
• Leave curtains half-open to allow air circulation.
• Store all firewood outdoors, or in a closed room with a dehumidifier or in a well ventilated room.
• Do not adjust the thermostat of your heating system below 18°C (64°F).
• Operate the unit in recirculation mode (if available).
• Check if the exterior hood is blocked.
• Operate the unit in low speed ventilation, in intermittent or in recirculation mode (if available).
• Install a duct heater.
• Contact your installer.
• The 30-second boot sequence is not completed.
5
For the User
4. WARRANTY
This ventilation unit is a high-quality product, built and packaged with care. The manufacturer warrants to the original purchaser of its
product, that such products will be free from defects for the period stated below, from the date of original purchase. For all units, the
warranty covers parts only against any operational defect. This 5-year warranty is subject to performance of the core maintenance
according to the recommendations in this manual. The heat recovery core (HRV) has a limited lifetime warranty, and the energy recovery
core (ERV) is covered by a 5-year warranty. If any defect should occur, we urge you to read the user guide carefully. If the problem persists,
observe the following rules:
RULES TO FOLLOW
If the unit is defective, contact your ventilation contractor (see address on your manual’s cover page). The contractor will determine with
you the reason for the defect, and if needed, do the replacement or repair. If ever it is impossible to reach your ventilation contractor, call
1-800-567-3855 (North America); the personnel will be pleased to give you the phone number of a distributor or service center near you.
REPLACEMENT PARTS AND REPAIR
In order to ensure your ventilation unit remains in good working condition, you must use the manufacturer’s genuine replacement parts only.
The manufacturer’s genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable
certification standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and
drastically reduce the performance level of your unit, which will result in premature failing. The manufacturer also recommends that you
contact a service depot certified by the manufacturer for all replacement parts and repair.
BILL OF PURCHASE
No replacement or repair covered by the warranty will be carried out unless the unit is accompanied by a copy of the original bill of
purchase. Please retain your original.
MISCELLANEOUS COSTS
In each case, the labor costs for the removal of a defective part and/or installation of a compliant part will not be covered by the manufacturer.
CONDITIONS AND LIMITATIONS
These units are created for residential use only and must be used in a building as defined below:
Building: All structures zoned and/or erected for the act, process or art of human or animal habitation and/or the storage or
warehousing of goods.
Residential use: Dwelling, lodging, suite: Building, or part of a building, intended to act as either the domicile to one or several people
which can include general sanitary, food consumption and rest facilities. Buildings of only one room or a group of
rooms including those occupied by a tenant or owner; comprise the lodgings, the individual rooms of the motels,
hotels, rooming/lodging houses, boarding/half-way/foster homes, dormitories, and suites, as well as the stores and the
business establishments constituted by only one room in a dwelling.
Commercial use: Agricultural establishment, commercial establishment for assembly, care, or detention: Building or part of a building that
does not contain a dwelling, situated on land dedicated to agriculture or farming and used primarily to shelter animals,
or for the production, the storage or the treatment of agricultural or horticultural products or animal food. Building or
part of a building, used for the display or retail of goods, professional or personal services, or commodities. Building,
or part of a building used by persons gathering for civic activities, religious or political assembly, tourism, educational/
vocational training, recreation or the consumption of food or drink. Building, or part of a building used to shelter persons
of impaired physical or psychological states, persons requiring palliative care or medical treatments, or persons for
reasons out of their control, cannot escape harm or threat of danger autonomously.
Industrial use: Building, or part of a building, used for the assembly, the manufacture, the creation, the treatment, the repair or the
storage of products and combustible materials and that contain fuels that when ignited or exploded in sufficient quantity
may constitute a risk of fire.
The above warranty applies to all cases where the damage is not a result of poor installation, improper use, mistreatment or negligence,
acts of God, or any other circumstances beyond the control of the manufacturer. Furthermore, the manufacturer will not be held responsible
for any bodily injury or damage to personal property or real estate, whether caused directly or indirectly by the unit. This warranty
supersedes all prior warranties.
6
For the Installer
CAUTION
Before installing this unit, please take the time to carefully read page 2 of this guide to ensure it is installed safely
and properly.
5. TECHNICAL DATA
5.1 AIR DISTRIBUTION
NORMAL OPERATIONDEFROSTOR RECIRCULATION
STALEAIR
TOOUTDOORS
FRESHAIR
FROMOUTDOORS
STALEAIR
FROM
BUILDING
FRESHAIR
BUILDING
TO
STALEAIR
FROM
BUILDING
FILTEREDAIR
BUILDING
TO
VF0045
VF0046
6. INSTALLATION
6.1 DOORCONFIGURATION
E15 ECM ERVThese units are equipped with one front door and one back door.
E15 ECM HRV
90H-V ECM ERV
90H-V ECM HRV
E15 HRVThese units have one door. In order to optimize duct configuration while maintaining access for maintenance, the
E10 HRV
90H-V+
60H-V+
6.2 LOCATINGTHEUNIT
Choose an appropriate location for the unit:
• Within an area of the house where the ambient temperature is kept between 10°C
(50°F) and 40°C (104°F)
• Away from living areas (dining room, living room, bedroom), if possible
• So as to provide easy access to the interior cabinet for quarterly and annual
maintenance, and to the control panel
• Close to an exterior wall, so as to limit the length of the insulated flexible duct to and
from the unit
• Close to a drain. If no drain is close by, use a pail to collect run-off
• Away from hot chimneys, electrical panel and other fire hazards
• Allow for a power source (standard outlet)
Hang the unit with the 4 chains and springs provided (see illustrations at right).
door can be switched sides:
• Remove the door:
- Remove both screws holding the bottom of the door and set aside.
- Open and lift the door to remove it.
• Remove the back panel:
- Remove the 4 screws holding the back panel, and set aside.
• Hang the door to the back of the unit and secure using both screws previously removed.
• Install the back panel to the front of the unit using the 4 screws previously removed.
CAUTION
Make sure that the unit is level.
VD0205
7
For the Installer
6.2.1 A
The 5 types of installation explained in section 6.3 can be used for an installation in the attic. However, to get the most of your ERV unit,
the ambient temperature around it should be conditioned. If the unit has to be installed in an unconditioned space, like an attic, the heat
gains or losses could increase the operation costs of the unit.
TTICINSTALLATIONFOR E15 ECM ERV ONLY
CAUTION
• Due to the potential temperature difference between the attic and the rest of the house, all unit ducts must be insulated.
• The attic temperature must always be above 10°C (50°F) and under 50°C (122°F).
6.3 INSTALLINGTHE DUCTWORKANDTHEREGISTERS
⚠WARNING
• Never install a stale air exhaust register in a closed room where a combustion device operates, such as a gas
furnace, a gas water heater or a fireplace.
• When performing duct connections, always use approved tools and materials. Respect all corresponding laws
and safety regulations. Please refer to your local building code.
6.3.1 FULLY DUCTED SYSTEM
Stale air from building ductwork:
• Install registers in areas where contaminants are produced: Kitchen, bathrooms,
laundry room, etc.
• Install registers on an interior wall, 6 to 12 inches (152 to 305 mm) away from the
ceiling OR install them in the ceiling.
• Install the kitchen register at least 4 feet (1.2 m) away from the range.
Fresh air to building ductwork:
• Install registers in bedrooms, dining room, living room and basement.
• Install registers either in the ceiling or high on the walls with the airflow directed
towards the ceiling.
• If a register must be installed in the floor, direct the air flow up the wall.
VH0071
6.3.2 EXHAUST DUCTED SYSTEM - SUPPLY SIDE
CAUTION
When performing duct connections to the furnace supply
duct, use metal ducts appropriately sized to support the
additional airflow produced by the unit.
Stale air from building ductwork:
• Install registers in areas where contaminants are produced: Kitchen, bathrooms,
laundry room, etc.
• Install registers on an interior wall, 6 to 12 inches (152 to 305 mm) away from the
ceiling OR install them in the ceiling.
• Install the kitchen register at least 4 feet (1.2 m) away from the range.
Fresh air to building ductwork:
• Cut an opening into the furnace supply duct at least 18 inches (0.5 m) away from
the furnace.
• Connect this opening to the fresh air to building port of the HRV/ERV (use metal
ducts, see illustration at right).
• Make sure that the HRV/ERV duct forms an elbow inside the furnace ductwork.
NOTE : For this type of installation, it is recommended, however, not essential, that the
furnace blower be synchronized with the unit.
18” (0.5 M)
MINIMUM
VH0134
8
For the Installer
6.3.3 EXHAUST DUCTED SYSTEM - RETURN SIDE
Stale air from building ductwork:
• Install registers in areas where contaminants are produced: Kitchen, bathrooms,
laundry room, etc.
• Install registers on an interior wall, 6 to 12 inches (152 to 305 mm) away from the
ceiling OR install them in the ceiling.
• Install the kitchen register at least 4 feet (1.2 m) away from the range.
Fresh air to building ductwork:
• Cut an opening into the furnace return duct at least 10 feet (3.1 m) away from the
furnace (A+B).
• Connect this opening to the fresh air to building port of the HRV/ERV (see
illustration at right) using metal ducting.
NOTE : For this type of installation, it is recommended, however, not essential, that the
furnace blower be synchronized with the unit.
6.3.4 SIMPLIFIED INSTALLATION - RETURN/SUPPLY
Stale air from building ductwork:
• Cut an opening into the furnace return duct at least 10 feet (3.1 m) (A + B) away
from the furnace.
• Connect this opening to the stale air from building port of the HRV/ERV (as
illustrated).
Fresh air to building ductwork:
CAUTION
When performing duct connections to the furnace supply
duct, use metal ducts appropriately sized to support the
additional airflow produced by the unit.
• Cut an opening into the furnace supply duct at least 18 inches (0.5 m) away from
the furnace.
• Connect this opening to the fresh air to building port of the HRV/ERV (use metal
ducts, see illustration at right).
• Make sure that the HRV/ERV duct forms an elbow inside the furnace ductwork.
NOTE : For this type of installation, it is recommended, however, not essential, that the
furnace blower be synchronized with the unit.
VH0135
A
B
A + B = ATLEAST
10’ (3.1 M)
18” (0.5 M)
MINIMUM
B
A
6.3.5 SIMPLIFIED INSTALLATION - RETURN/RETURN
Fresh air to building ductwork:
• Cut an opening into the furnace return duct at least 10 feet (3 m) away from the
furnace.
• Connect this opening to the fresh air to building port of the HRV/ERV (use metal
ducts, see illustration at right).
Stale air from building ductwork:
• Cut an opening into the furnace return at least 3 feet (1 m) ahead of the fresh air
to building ductwork connection to the furnace return.
• Connect this opening to the stale air from building port of the HRV/ERV.
• Make sure that both connections to the furnace return duct are at least 3 feet (1m)
apart.
CAUTION
For this type of installation, the furnace must always be
synchronized with the unit. See section 7.
VH0136
VH0137
TLEAST
A
3’ (1 M)
A + B = ATLEAST
10’ (3.1 M)
A
B
A + B = ATLEAST
10’ (3.1 M)
9
For the Installer
6.4 INSTALLINGTHE EXTERIOR HOODS
Refer to illustration at right to connect the insulated duct to the hoods. An “Anti-Gust
Intake Hood” should be installed in regions where a lot of snow is expected to fall.
⚠WARNING
Make sure that both hoods are at least 18 inches above the
ground and that the intake hood is at least 6 feet (1.8 m)
away from any of the following:
• Exhaust hood
• Dryer exhaust, high efficiency furnace vent, central
vacuum vent
• Gas meter exhaust, gas barbecue-grill
• Any exhaust from a combustion source
• Garbage bin and any other source of contamination
6.5 CONNECTINGTHEDUCTSTOTHE UNIT
VD0028
EXHAUST
HOOD
18”
(457 MM)
6’
(1.8 M)
TAPEANDDUCTTIE
CAULKING
INTAKE
HOOD
6” ø
(152 MM)
18”
(457 MM)
PTIONAL
O
DUCT
LOCATION
6’
(1.8 M)
18”
(457 MM)
CAUTION
• If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts.
• Make sure the vapor barrier on the insulated ducts does not tear during installation to avoid condensation
within the ducts.
6.5.1 INSULATEDFLEXIBLEDUCTS
1. Pull back the insulation to expose the flexible duct.
2. Attach the flexible duct to the port using tie wrap.
3. Pull the insulation over the joint and tuck in between the inner and outer rings of the double collar.
4. Pull down the vapor barrier (shaded part in illustrations below) over the outer ring to cover it completely. Fasten in place the vapor
barrier using the port strap (included in unit parts bag). To do so, insert one collar pin through the vapor barrier and first strap hole,
then insert the other collar pin through the vapor barrier and center strap hole and close the loop by inserting the first collar pin in the
last strap hole.
VJ0067
6.5.2 NON-INSULATEDRIGIDDUCTS
Use metal screws and duct tape to connect the rigid ducts to the unit ports.
6.5.3 NON-INSULATEDFLEXIBLEDUCTS
Use tie wraps to connect the flexible ducts to the unit ports.
10
For the Installer
6.6 CONNECTINGTHE DRAIN
CAUTION
A drain tubing (included) must be installed on all HRV units. It is not required for ERV units, except in climates
where the outdoor temperature typically remains below -25°C (-13°F) over a 24-hour period for several days in a
row, combined with an indoor humidity of 40% or higher.
E15 ECM HRV90H-V ECM HRVE15 ECM ERV
E15 HRV90H-V+90H-V ECM ERV
E10 HRV60H-V+
1. Cut 2 sections of plastic tubing of at
least 16” each.
2. Connect each one of them to the inner
drain fittings located under the unit.
3. Join their other ends to the «T» junction
and remaining tubing as illustrated.
This will prevent the unit from drawing
unpleasant odors from the drain source.
4. Run the tube to the floor drain or to an
alternative drain pipe or pail. If using a
pail to collect water, locate the tube end
approximately 1” into the pail in order to
prevent water from being drawn back
into the unit.
1. Remove both drain plugs inside the unit.
DRAINPLUGS
VD0239
2. Cut 2 sections of plastic tubing of at least 16” each.
3. Connect each one of them to the inner drain fittings located under the unit.
4. Join their other ends to the «T» junction and remaining tubing as illustrated. This will
prevent the unit from drawing unpleasant odors from the drain source.
5. Run the tube to the floor drain or to an alternative drain pipe or pail. If using a pail
to collect water, locate the tube end approximately 1” into the pail in order to prevent
water from being drawn back into the unit.
6. Insert a drain plug (included in parts bag) in the alternate drain fitting located on top
of the unit.
TIEWRAP
16"
(406 mm)
VO0258A
16"
(406 mm)
± 1”
VD0337A
7. CONTROLS
7.1 SETTINGEXTENDEDDEFROSTFOR E15 HRV, E10 HRV AND 60H-V+
All units are factory set to normal defrost. In cold areas where the outdoor temperature can drop to -27°C and lower, it may be
necessary to set extended defrost. To do so:
• During the first 2seconds of the booting sequence, while the integrated control LED is GREEN, press and hold the push-button for
3seconds.
• The LED will turn AMBER and blink to indicate that the extended defrost has been successfully set.
• The LED will then shut OFF and turn RED; this means that the booting sequence has resumed.
Before changing the settings of the unit, please refer to your national building code and to the tables below to choose the appropriate
speed and defrost settings. All units are factory set to the 3rd speed and in normal defrost.
To modify the settings, proceed as indicated below. Be aware that at any time during the setting process, if the push-button is not
pushed on for 60 seconds, the unit will record any setting already made and exit setting mode.
1. To access speed setup, during the first 7seconds of the booting sequence, while the integrated control LED is AMBER, press and
hold the push-button for 3seconds.
- The LED will blink RED once every 3 seconds to indicate the integrated control is in Speed Setup mode.
2. Press the push-button as many times as the chosen speed setting. For example, if speed 4 was chosen, press the push-button
4times (refer to the table above). The speed setting can be changed as many times as needed.
- Every 3seconds, the LED will blink RED the number of times corresponding to the chosen speed.
3. Press and hold the push-button for 3seconds to enter defrost setting.
- The LED will blink GREEN once every 3seconds to indicate that the unit is set in normal defrost mode.
4. Press the push-button as many times as the chosen defrost setting (refer to the table above). For example, to set an ERV unit in
extended defrost setting, press the push-button 4 times. The defrost setting can be changed as many times as needed.
- Every 3seconds, the LED will blink GREEN twice to indicate the unit is set in extended defrost mode.
5. To exit defrost setup mode, wait 60seconds or press and hold the push-button for 3seconds.
- The LED will blink and turn off, and turn RED to indicate that the booting sequence has resumed.
Use the chart below to verify compatibility with the optional controls before making any connection.
Main ControlsAuxiliary Controls
E15 ECM ERV
E15 ECM HRV
90H-V ECM ERV
90H-V ECM HRV
E15 HRV
E10 HRV
90H-V+
60H-V+
• Altitude
• Deco-Touch
• Platinum
• Deco-Touch
• Altitude
• Deco-Touch
• Platinum
• Deco-Touch
• Lite-Touch Constructo
• Constructo
• Lite-Touch Bronze
• Bronze
• Dehumidistat
• 20/40/60-minute push-button timer
• 60-minute crank timer
12
For the Installer
⚠WARNING
Always disconnect the unit before making any connections. Failure in disconnecting power could result in electrical
shock or damage of the wall control or electronic module inside the unit.
CAUTION
Never install more than one optional main wall control per unit. Make sure that the wires do not short-circuit
between themselves or by touching any other components on the wall control. Avoid poor wiring connections. To
reduce electrical interference (noise) potential, do not run wall control wiring next to control contactors or near
light dimming circuits, electrical motors, dwelling/building power or lighting wiring, or power distribution panel.
•
• Use the terminal connector included in the installation kit to perform the electrical connection for main
and optional wall controls.
• Make sure all wires are correctly inserted in their corresponding holes in the terminal block. A wire is
correctly inserted when its orange receptacle is lower than another one without wire. On the picture
below, wire A is correctly inserted, but wire B is not.
• Once the connections have been made, insert the terminal connector in the recessed side of the
electrical compartment.
Never connect a 120-volt AC circuit to the terminals of the furnace interlock (standard wiring). Only use the low
voltage class 2 circuit of the furnace blower control.
FORAFURNACECONNECTEDTOACOOLINGSYSTE M:
On some older thermostats, energizing the “R” and “G” terminals at the furnace has the effect of energizing “Y” at the thermostat and
thereby turning on the cooling system. If you identify this type of thermostat, you must use the
Follow these steps to ensure accurate measurements:
• Seal all the ductwork with tape. Close all windows and doors.
• Turn off all exhaust devices such as range hood, dryer and bathroom fans.
• Make sure the balancing dampers are fully open (both balancing damper tools are set vertical).
• If the installation is in any way connected to the ductwork of the cold air return of a furnace/air handler, make sure that the furnace/
air handler blower is ON. If not, leave furnace/air handler blower OFF.
• If the outside temperature is below 0°C/32°F, make sure the unit is not running in defrost while balancing by waiting 10 minutes after
plugging the unit in.
• Set the unit to high speed.
BALANCING PROCEDURE
1. Place the magnehelic gauge on a level surface and adjust it to zero.
2. Connect tubing from gauge to EXHAUST airflow pressure taps (see diagram on unit door).
3. Be sure to connect the tubes to their appropriate high/low fittings. If the gauge drops below zero, reverse the tubing connections.
4. Note the CFM value from balancing chart on the unit.
5. Repeat steps 3 and 4, but to FRESH airflow pressure taps.
6. Using the appropriate adjustable balancing damper, lower the highest value so it matches the lowest value. A difference up to ±10cfm
is acceptable.
7. Secure both dampers in place with a fastening screw (included in the hardware kit).
8. Write the required airflow information on a label and stick it near the unit for future reference (date, maximum speed air flows, your
name, phone number and business address).
14
For the Installer
10. SERVICE PARTS
4
2
3
1
6
5
7
8
9
10
VL0036
ITEMDESCRIPTIONQTY.
8
E15 ECM
ERV
11
E15 ECM
HRV
12
E15
HRV
13
E10
HRV
REPLACEMENT PARTSAND REPAIR
In order to ensure your ventilation unit
remains in good working condition,
you must use the manufacturer
genuine replacement parts only. The
manufacturer genuine replacement
parts are specially designed for each
unit and are manufactured to comply
with all the applicable certification
standards and maintain a high standard
of safety. Any third party replacement
part used may cause serious damage
and drastically reduce the performance
level of your unit, which will result in
premature failing. The manufacturer
recommends contacting a certified
service depot for all replacement parts
and repairs.
• Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its power
source.
• This product is equipped with an overload protection (fuse). A blown fuse indicates an overload or a short-circuit situation.
If the fuse blows, unplug the product and check the polarity and voltage output from the outlet. Replace the fuse as per the
servicing instructions (refer to wiring diagram for proper fuse rating) and verify the product. If the new fuse blows, it may be a
short-circuit and the product must be discarded or returned to an authorized service center for examination and/or repair.
J2-5
J12-5
Damper motor
A2
J3-2
J2-2
J2-3
J2-4
J12-2
J12-4
J12-3
K4
J8-1
J3-1
J2-1
J12-1
J8-2
24V
class 2
J8-4
J11-2
9.5V
J11-1
J8-5
class 2
(optional; see notes 3, 5)
Furnace blower interlock
J14-1
J14-2
J14-3
K5
K1
K2
K5
K4
K3
J15
123
From
Supply motor
nc
45
CPU
J17
123
From
Exhaust motor
nc
45
Override switch
(see notes 3, 4)
(optional; see notes 3, 4)
Field wiring remote control
J14-4
J14-6
J14-7
J14-8
J14-9
J14-5
J14-10
Neutral
120V, 60Hz
Line
120V, 60Hz
J10-1J10-2
J5-2
motor
Exhaust fan
J5-1
A1
J5-3
K1
J7-2
to A1-J17
J7-1
J4-2
motor
Supply fan
J4-1
J4-3
K3
J6-2
to A1-J15
J6-1
JU1
MED
HI
K2
1 2 3
F1
J9-2
J9-3
J9-4
J9-1
BLK
120V
J11
J8
BLU
RED
10
1
45
123
45
123
12
8
9
765
J15J17
123
JU1
J5
2
3
M1
neutral
Override switch
(optional; see
notes 3, 4)
4
2
3
123
45
to A2-J2
HI
MED
J9
J7
1
2
Exhaust fan
motor
WHT
RED
BLU
YEL
cable
Control
J14
1
J12
123
4
J6
121
to A1-J17
12
See note 1
Power cable
J14-3 : NC
J14-1 : NO
J14-2 : COM
Furnace blower interlock
(optional; see notes 3, 5)
A1
BDM
J13
ELECTRONIC ASSEMBLY
WHT
BLK
J10
F1
J4
2
3
BLU
M2
Supply fan motor
BRN
GRN
Critical characteristic.
NOTES
120V, 60Hz
GRN
W1
WHT
RED
BLU
to A1-J15
YEL
cable
Control
LOGIC DIAGRAM
codes, ordinances and regulations.
be replaced, use the same equivalent wire.
(3A, 3AG Type).
1. Use specified UL listed/CSA Certified line fuse
2. If any of the original wire, as supplied, must
3. Field wiring must comply with applicable
4. Remote controls (class 2 circuit) available,
see instruction manual.
5. Furnace fan circuit must be class 2 circuit only.
REF : 23248_Rev-A
VE0400A
WHT
Field wiring
remote control
(see notes 3, 4)
From
Control cable
Exhaust motor
From
Control cable
Supply motor
YEL
WHT
neutral
Power cable
YEL
GRN
BLK
nc
WHT
RED
BLU
YEL
nc
WHT
RED
BLU
YEL
123
45
BRN
GRN
GREEN
CODE
BLU BLUE
BLK BLACK
WIRING COLOR
Class 2 low voltage factory wiring
Class 2 low voltage field wiring
Line voltage factory wiring
AVS E15 ECM ERV, AVS E15 ECM HRV,
90H-V ECM ERV & 90H-V ECM HRV UNITS
WHT WHITE
GRN
BRN BROWN
PPL PURPLE
ORG ORANGE
GRY GRY
RED RED
A2
ASSEMBLY
DAMPER ELECTRONIC
J3
BLK
YEL YELLOW
J1
12
12345
2
1
J2
BLK
M3
Damper motor
sensor
Defrost temperature
R1
to
to A1-J12
factory wiring)
(Class 2 low voltage
BRN
YEL
BRN
24V class 2
9.5V
T1
120V
BLK
class 2
16
For the Installer
⚠WARNING
• Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its power
source.
• This product is equipped with an overload protection (fuse). A blown fuse indicates an overload or a short-circuit situation.
If the fuse blows, unplug the product and check the polarity and voltage output from the outlet. Replace the fuse as per the
servicing instructions (refer to wiring diagram for proper fuse rating) and verify the product. If the replaced fuse blows, it may
be a short-circuit and the product must be discarded or returned to an authorized service center for examination and/or repair.
LOGIC DIAGRAM
NOTES
Neutral
J10-1J10-2
120V, 60Hz
2
Ref
HI MED
Line
120 V, 60Hz
1
Ref
A1
321
JU1
K2
F1
B HI
J5-2
capacitor
Exhaust fan motor
Exhaust fan motor
J5-1
J5-3
K1
J9-4
J9-2
J9-1
J9-3
O
MED
MED-HI
MED-LO
BL
P
O
DAMPER
ELECTRONIC ASSEMBLY
J1
A2
1234512
J3
12
J2
J4-2
Supply fan motor
J7-2
J7-1
J4-1
K3
R
R LO
R1
Defrost
temperature sensor
t˚
capacitor
Supply fan motor
J4-3
J6-2
Field wiring
remote control
(see notes 3 & 4)
J6-1
YRG
B
A2
J2-4
J2-5
J12-5
J12-4
Override
switch
987654321
10
J13
ICP
J11
12
Damper motor
J3-2
J3-1
J2-3
J2-2
J2-1
J12-2
J12-1
J12-3
K4
J8-1
J8-2
24 V
class 2
120 V
100 V
notes 3 & 4)
(optional; see
J14
12345
2
J12
Ref
Furnace
blower
interlock
J14-3
J14-1
K5
J11-2
J11-1
K2K4K5
J8-4
J8-5
9.5 V
class 2
83 V
62 V
68 V
neutral
J14-1: NO
J14-2: COM
J14-3: nc
Furnace blower interlock
(optional; see notes 3 & 5)
A1
ASSEMBLY
ELECTRONIC
Override
switch
(optional; see
(optional; see
notes 3, 5)
J14-2
K1
Line voltage factory wiring
Class 2 low voltage factory wiring
notes 3, 4)
J14-4
J14-5
J14-6
K3
CPU
Class 2 low voltage field wiring
notes 3, 4)
Field wiring
remote
control (see
J14-7
J14-8
J14-9
J14-10
COLOR CODE
B BLACK
BL BLUE
BN BROWN
G GREEN
O ORANGE
P PURPLE
R RED
W WHITE
Y YELLOW
nc no connection
be replaced, use the same equivalent wire.
Use specified UL listed/CSA Certified line fuse
(3A, 3AG Type).
2. If any of the original wire, as supplied, must
1.
3. Field wiring must comply with applicable
WIRING DIAGRAM
codes, ordinances and regulations.
4. Remote controls (class 2 circuit) available,
see instruction manual.
B
5. Furnace fan circuit must be class 2 circuit only.
M3
Critical characteristic.
AVS E15 HRV AND 90H-V+ UNITS
B
T1
Damper motor
120 V
100 V
B
24 V
O
class 2
P
83 V
BL
9.5 V
68 V
R
BN
class 2
W
62 V
neutral
Y
BN
Y
nc
nc
G
12345
J5
1
Ref
B
Exhaust fan
17
123
JU1
MED HI
J8
12312
BN
BL
BBBBB
M1
motor
motor
Exhaust fan
J9
J7
C1
capacitor
12
1234
See note 1
12123
J6
C2
motor
capacitor
Supply fan
J10
F1
J4
BN
BL
M2
motor
Supply fan
W
B
W1
120 V, 60 Hz
G
123
123
JU1
JU1
FAN MOTORS SPEED SELECTION
G
same time. If you do change REF 1 and REF 2 you
will inverse fan motor speeds.
CAUTION: You can change REF 1 or REF 2, but not both at the
Factory shipped
REF 1 ORG REF 1 RED REF2 FAN SPEEDS CFM MAX
ORG to ORG RED to RED HI (120 V) & LO (62 V) 160
ORG to ORG RED to RED MED-HI (100 V) & LO (62 V) 140
VE0086A
For the Installer
⚠WARNING
• Risk of electric shocks. Before performing any maintenance or servicing, always disconnect the unit from its power
source.
• This product is equipped with an overload protection (fuse). A blown fuse indicates an overload or a short-circuit situation.
If the fuse blows, unplug the product and check the polarity and voltage output from the outlet. Replace the fuse as per the
servicing instructions (refer to wiring diagram for proper fuse rating) and verify the product. If the replaced fuse blows, it may
be a short-circuit and the product must be discarded or returned to an authorized service center for examination and/or repair.
LOGIC DIAGRAM
WIRING DIAGRAM
AVS E10 HRV AND 60H-V+ UNITS
Neutral
J10-1J10-2
J5-2
120 V, 60 Hz
Exhaust
fan motor
Exhaust fan
J5-1
A1
JU1
321
HI MED
Line
120 V, 60 Hz
1
Ref
B HI
NOTES
codes, ordinances and regulations.
be replaced, use the same equivalent wire.
(3A, 3AG Type).
1. Use specified UL listed/CSA Certified line fuse
2. If any of the original wire, as supplied, must
3. Field wiring must comply with applicable
4. Remote controls (class 2 circuit) available,
see instruction manual.
5. Furnace fan circuit must be class 2 circuit only.
Critical characteristic.
J5-3
K1
K2
F1
J9-1
O
MED-HI
B
J9-2
nc
A2
J3
M3
O
P MED
J9-3
DAMPER
12
B
J9-4
BL
ELECTRONIC ASSEMBLY
J1
1234512
J2
T1
Damper motor
B
Supply
motor capacitor
J7-2
J7-1
K3
R
nc
nc
LO (2)
MED-LO
RED LO
R1
Defrost
temperature sensor
t˚
24 V
class 2
9.5 V
83 V
68 V
62 V
120 V
100 V
O
B
BL
P
Low speed
J4-2
fan motor
J4-1
J4-3
W
Field wiring
remote control
BN
class 2
neutral
nc
R
C3
capacitor
Supply fan
motor capacitor
J6-2
J6-1
Low speed
capacitor
YRG
B
(see notes 3 & 4)
12345
BN
Y
Y
O
R
W
J5
nc
nc
BL
B
1
Ref
G
M1
motor
Exhaust fan
A2
J2-5
J12-5
Override
987654321
10
J13
ICP
J11
12
123
MED HI
JU1
J8
12312
BN
BBB
C1
motor
Exhaust fan
Damper motor
J3-2
J3-1
J2-3
J2-4
J2-2
J2-1
J12-2
J12-1
J12-4
J12-3
K4
J8-1
J8-2
24 V
class 2
120 V
83 V
100 V
switch
notes 3 & 4)
(optional; see
J14
12345
J12
1234
J9
J7
J6
C2
motor
capacitor
Supply fan
J11-2
J11-1
K2K4K5
J8-4
J8-5
9.5 V
class 2
T1
68 V
62 V
neutral
J14-1 : NO
J14-2 : COM
J14-3 : nc
Furnace blower interlock
A1
ASSEMBLY
ELECTRONIC
12
See note 1
12123
B
capacitor
J10
F1
J4
BN
BL
B
M2
motor
Supply fan
B
G
Furnace
blower
interlock
(optional; see
notes 3, 5)
Override
switch
J14-3
J14-1
J14-2
J14-4
J14-5
K5
K1
K3
CPU
(optional; see notes 3, 5)
Line voltage factory wiring
Class 2 low voltage factory wiring
Class 2 low voltage field wiring
W
G
W1
120 V, 60 Hz
(optional; see
notes 3, 4)
Field wiring
remote
control (see
notes 3, 4)
J14-6
J14-7
J14-8
J14-9
J14-10
YYELLOW
WWHITE
PPURPLE
RRED
ncno connection
COLOR CODE
BLBLUE
BNBROWN
GGREEN
50
C3 to RED
Factory set
OORANGE
65
85
RED to RED
BLUE to RED
BBLACK
REF 1 REDCFM MAX
FAN MOTORS SPEED SELECTION
VE0306A
18
For the Installer
Altitude or
Platinum wall
control does not
display the outdoor
temperature
Is the unit’s
int egrated push-
button set to off?
No
Push on the
int egrated push-
button until the LED
indicator of the
int egrated control
turns OFF
Yes
• Reset control: simultaneousl y press and hold
both arrow keys for 8 seconds
• Unplug unit
• Wa it 1 m inut e
• Plug unit back
• Using the wall control, put unit in VE NT
mode at MIN or MAX setting
• Wa it 5 m inut es
Is temperature now displ aying?
Are both ends of
the control’s RED
wire properly
connected?
Yes
No
Restore prope r
connection
Yes
No
Change the wall
control
Problem solved
Wall control does
not work
Is the power outlet
ener gized?
No
Refer to an
electric ian
Yes
• Unplug auxiliary controls
• Uplug unit
• Wa it 1 m inut e
• Plug unit back
• Wait 30 seconds – Unit per for ms bootin g sequence: LED lights up, you
hear the relays, y ou s ee th e dampe rs move
• Once booting sequence is over (after 30 sec.), try operating the unit
using the integrated push-button.
When hitting the integrated push-button multiple times, does the LED go
from OFF to AMBER to GR EEN and back to OFF?
Yes
Are the wall cont rol
wires properly
connected? Pay
spec ial atte ntio n to
the BLACK and
YELLOW wires.
No
Th e probl em is not
the wall control.
Proceed to
appropria te
troubleshooting.
No
Restore connections
Yes
Use a voltmeter. Is
there 8-12 VDC
between B LAC K an d
YELLOW?
Yes, but
problem not
solved.
Change the wall
control.
No
Test the wall control
usin g a ne w wi re.
Does the wall
contro l no w work?
No
Change the wall
control.
YesChange the wire.
12. TROUBLESHOOTING
LED SIGNALERRORTYPEACTIONUNITSTATUS
LED flashes GREENOutdoor thermistor error.Ensure J12 connector is properly connected and its wires
LED flashes AMBERDamper error.Go to point p. 20 "Integrated control LED flashes AMBER".Unit does not work.
LED flashes REDMotor error or bad contact
of J11 connector.
are not damaged. If they are correct, replace the thermistor.
Ensure J11 connector is properly connected. If it is properly
connected, see Section 8 A or 8 B, according to unit model.
Unit works but will
defrost frequently.
Unit does not work.
19
For the Installer
Integrated
control LED is RED and fla shi ng
Refer to next page
• Unplug auxiliary controls
• Uplug unit
• Wa it 1 m inut e
• Plug unit back
• Wait 30 seconds – Unit per for ms booting sequence: LED lights up, you
hear the relays, y ou s ee th e dampe rs move
• Once booting sequence is over (after 30 sec.), try operating the unit using
the integrated push-button.
When hitting the integrated push-button multiple times, does the LED go
from OFF to AMB ER to GREEN and b ac k to OFF?
Is the power outlet
ener gized?
No
Refer to an
electric ian
Unit does not work
Yes
Yes
Rep lace th e
optiona l wall
control
No
Is the fuse on the
electronic bo ard
blown?
Yes
Replace blown fuse
as per wiring
diagram
spec ifications
No
Use a voltmeter.
Is there 120V a t
J10?
No
Power cord is
defective. Call
technical support.
Yes
Use a voltmeter.
Is there 120V
between J9-4 and
J9-1?
NoYes
Rep lace th e
electronic board.
Use a voltmeter.
Is there 9.5V
between J8-4 and
J8-5?
No
Rep lace th e
transformer.
Yes
Call t echnic al
support.
Integrated control
LE D is OFF
Integrated control
LE D is AMB ER an d
flashing
• Unplug auxiliary controls
• Uplug unit
• Wa it 1 minut e
• Plug unit back
• Wait 30 seco nd s – Unit performs b oo ting se qu ence: LE D lights up, you hear
the relays, you see the dam pers move
Once the booting sequence is over (30 sec), does the integrated control LED
stay RED, and turn AMBER after 7-8 minutes?
Yes
Change the damper
system
No
Use a voltmeter.
Is there 24 VAC
between J 8-1 and
J8-2 on the
transfo rmer ( ora ng e
wires on the
transformer)?
No
YesChange the damper
Change the
transformer
20
For the Installer
Integrated
control LED is RED
an d fla shing
Is j umper presen t
on J11?
No
Yes
Call customer
service
xOpen unit’s door, and re move the core so the
motors can be seen.
xPlug unit in (beware of live and moving parts). Unit
performs a booting sequence.
xOnce the booting sequence is over, use the
integrated push-button to set the unit in high
speed (integr ated LED turn s GREEN ).
xLook at the motors.
Do bo th m oto rs loo k li ke th ey r un norm al ly?
No
Yes,
but LED still
flashes.
Rep lace the
defective motor.
xUnplug unit.
xConnect a wall control to
the termin al and plug uni t
back. Uni t pe r forms a
booting sequence.
xOnce the booting
sequence is over, use the
integrate d pus h- but to n to
set the unit to OFF, and
use t he wall c ontrol to set
the unit in
RECIRCULATION mode.
xWa it 2 m inut es.
Is i nt egrated LED flas hing in
RED?
No
Replace supply
motor.
Yes
Replace exhaust
motor.
Unit does not work
For the following units:
xE10 HRV
xE15 ERV
x90H-V+
x60H-V+
For the following units:
xE15 ECM HRV
xE15 ECM ERV
x90H-V E CM HRV
x90H-V E CM ER V
Is the jumper
present on J11?
No
Call customer
service
Yes
Invert J4 and J5
motor connections.
Does the exhaust
motor now wor k?
No
Restore original
motor connections
an d repla ce t he
exh aust motor.
Yes
Restore original
motor connections.
Invert the J6 and J7
capacitors
connections. Does
the exhaust motor
now work?
Yes
Restore original
capacitor
connections and
replace the exhaust
motor capacitor.
No
Use a voltmeter.
Is there 120VAC
between J 9-1 and
J9-4?
No
Rep lace the
electronic board.
Yes
Use a voltmeter.
Is there 68VAC
between J9-3 and
J9-4?
No
Rep lace th e
transformer.
Yes
Rep lace the
electronic board.
21
For the Installer
Invert J4 and J5
motor connections.
Does the supply
motor now wor k?
No
Restore original
motor connections
an d replace the
supply motor.
Yes
Restore original
motor connections.
Invert the J6 and J7
capacitors
connections. Does
the supply motor
now work?
Yes
Restore original
capacitor
connections and
replace the supply
motor capacitor.
Rep lace the
electronic board.
Supply motor does
not work
xFirst, make sure that only the supply motor does not work.
xOpen unit’s door, and remove the core so the motors can be seen.
xPlug unit in (beware of live and moving parts). Unit performs a booting
sequence.
xOnce the booting sequence is over , use the int egrated push-b utton to set
the unit in high or lo w speed (integr ated LED turns G REEN).
xLook at the motors. If both motors do not work, go to « unit does not
work / Integrated control LED is OFF ». If only the suppl y motor does not
work, proceed as follows :
For the following units:
xE15 HRV
xE10 HRV
x90H -V+
x60H -V+
Integrated control
LE D is OFF
No
S
ERVICETECHNICIANSONLY: If you require assistance or have questions after performing the following troubleshooting, call :
In presence of a E15 ECM ERV, E15 ECM HRV, E15 or E10 unit : 1-800-649-0372
In presence of a 90H-V ECM ERV, 90H-V ECM HRV. 90H-V+ or 60H-V+ unit: 1-888-908-2633
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