Please read instructions thoroughly before operation and retain it for future reference.
m457_357a_system_V1.2
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
FW: 2033-1095-1001
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:
1.1 Product Features .................................................................................................................................... 1
2. CAMERA ACCESS WITH INTERNET EXPLORER............................................................................ 2
2.1 Camera Login ......................................................................................................................................... 2
2.2 Control Panel Overview.......................................................................................................................... 2
2.3 Digital PTZ (DPTZ) Operations............................................................................................................... 4
2.4 Event Record Search & Playback........................................................................................................... 5
3. CAMERA CONFIGURATIONS............................................................................................................ 6
3.1 System configuration menu .................................................................................................................... 6
3.2.6 MAIL .................................................................................................................................................................8
3.3.2 Video ..............................................................................................................................................................12
3.4.2 Record Timer..................................................................................................................................................14
3.7.3 Server Log......................................................................................................................................................17
3.7.6 Google Maps ..................................................................................................................................................18
APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 28
1. OVERVIEW
g
1.1 Product Features
Easy network setup with your iPhone / iPad
ONVIF standard supported to simplify system integration
POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs
External alarm I/O device connection
Remote Surveillance
-- Fully compatibility on iPhone & iPad, and Internet Explorer® on Windows® operating system
35 IR LEDs built-in for night surveillance
1.3 Megapixel with HDTV 720p quality, allowing users to notice minor details more easily
1.2 Package Content
□ Network camera □ Bracket □ Quick Setup with iPhone / iPad
1.3 Cable Overview
Color Cable Description
-- Power cable
-- RJ45 network cable
Black & Brown GND
Yellow Alarm-in
Pink Alarm-out
Connect to DC12V power supply.
Note: The power adapter is optional.
Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare
another RJ45 network cable with suitable length for your connection.
Ground wire, used for reset default or external device connection.
Reserved for connecting to an external alarm device. For details, please refer the user
manual of your alarm device.
Reserved for connecting to an external alarm
device. For details, please refer the user manual
of your alarm device.
Red RESET
Remove the insulating coating of this wire, and twist it with a ground wire together to reset
default. This will reset all parameters, including the IP address to factory default settings.
Note: Disconnect power before twistin
power again for reset default.
these two wires together, and connect to
1
2. CAMERA ACCESS WITH INTERNET EXPLORER
This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices
with our self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please
refer to http://www.eagleeyescctv.com.
Before using the camera, make sure you have configured the network settings, and the network connection is fine.
For network configurations, please refer to:
“Quick Setup With iPhone / iPad” supplied with your camera if you’re using iPhone / iPad, and your network
environment is wireless.
“ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m357a.swf
network environment is not wireless.
if your
2.1 Camera Login
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into
the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
‧ To skip the wizard and directly access the camera live view, click “Close”.
‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Note: If you’re prompted to install “VLC player”, “Software” and “H264 Streaming Viewer”, please
agree to proceed the installation.
Step5: When the login is successful, the live view is shown.
2.2 Control Panel Overview
Note: The buttons available depend on the user level used to log in.
2
Function Icon User Level Description
Live
DPTZ
Backup
Config.
Supervisor / Power User
/ Normal User / Guest
Supervisor / Power User
/ Normal User
Supervisor / Power User
Supervisor / Power User
Switch to the live view page.
Switch to the DPTZ configuration page.
For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page
4.
Enter the event record list for video playback.
For details, please refer to “2.4 Event Record Search & Playback’ at page
4.
Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.
For details, please refer to “3.1 System configuration menu” at page 6.
/ Normal User / Guest
Quality -- Supervisor / Power User
/ Normal User
Video Resolution -- Supervisor / Power User
/ Normal User
Live View Size:
Full Screen
Double size
Supervisor / Power User
/ Normal User
Select the image player from the drop-down list: Media Type -- Supervisor / Power User
H.264 / MPEG-4 / Motion JPEG
QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have
QuickTime installed in your operating system before selecting “QuickTime”.
When it is selected, you will be promoted to enter the user name and
password to access the camera.
VLC
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Select the image resolution from the drop list:
2 megapixel model 1.3 megapixel model
HD1080P (1920 x 1080) SXGA (1280 x 1024)
HD720P (1280 x 720) HD720P (1280 x 720)
VGA (640 x 480) VGA (640 x 480)
QVGA (320 x 240) QVGA (320 x 240)
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
This icon appears only when the selected resolution is HD1080P, SXGA or
HD720P & VGA.
The QVGA resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is QVGA.
Snapshot
Alarm Out
Normal Size
Fit to screen
No Scale
The current live view size is the same as the selected resolution.
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
The selected resolution is resized to fit into the current live view size.
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
Click and hold the movable square on the left bottom corner of the live
Supervisor / Power User
/ Normal User
Supervisor / Power User
/ Normal User
view to move
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
Click to take a snapshot of the current view on a new window. Right
click on the picture and re-save it to the location you want.
Click to force your alarm-out device to work. For example, when your
alarm device is a buzzer, click this button and your buzzer will start to
sound even if there’s no alarm event.
3
2.3 Digital PTZ (DPTZ) Operations
This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
STEP1: Click “DPTZ” to show the DPTZ control panel.
STEP2: Select the functions when needed:
FUNCTION ICON DESCRIPTION
Resolution
Take snapshots
Alarm Out
--
Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available.
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the
location you want.
Click to force your alarm-out device to work. For example, when your alarm device is a buzzer, click this button
and your buzzer will start to sound even if there’s no alarm event.
4
2.4 Event Record Search & Playback
This camera can only save up to three alarm recordings.
Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.
/
Previous / Next Hour
Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.
Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.
Play
Pause
Stop
Step
Audio Click to mute the playback if necessary, and click again to restore.
Download
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to play the current video clip.
Click to pause the video playback.
Click to stop the video playback.
In the pause mode, click to get one frame forward.
Click to download the current video clip to the specified path in your PC.
The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to
download the video player, or get the player from the CD supplied with the sales package.
5
3. CAMERA CONFIGURATIONS
Users can further configure this network camera by accessing via Internet Explorer.
3.1 System configuration menu
Click “Config.” to enter the configuration page.
The functions are categorized into six menus: Network, Camera, Record Timer, Storage, Trigger and General.
For details about “Network”, please refer to “3.2 Network” at page 7.
For details about “Camera”, please refer to “3.3 Camera” at page 12.
For details about “Record”, please refer to “3.4 Record” at page 14.
For details about “Storage”, please refer to “3.5 Storage” at page 14.
For details about “Trigger”, please refer to “3.6 Trigger” at page 15.
For details about “General”, please refer to “3.7 General” at page 16.
Main Menu Sub-Menu Reference
Network Network Configure network settings.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
FTP
Mail Enter Email information for event notifications when “Email” is chosen in “Trigger” → “Trigger”.
SMS
Filter Choose to permit or block the IP address(es) which can access this camera.
Camera Camera
Video Adjust video-related settings in different video format.
Color Adjust the color performance.
Advance Adjust the camera parameters if necessary.
Record Record Configure the record function.
Record Timer Schedule external alarm recording.
Storage Memory Check the current storage capacity and clear all recorded data when needed.
QoS Limit the data flow for live streaming.
Enter the FTP information for event notifications when “FTP” is chosen in “Trigger” →
“Trigger”.
Enter text messaging information for SMS notifications when “SMS” is chosen in “Trigger” →
“Trigger”.
*Suitable for Windows-based operating system.
UPnP
Bonjour
RTP
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
*Suitable for Apple Mac-based operating system.
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
Set the parameters for video data transmission when you’re using multimedia other than web
broswers and Video Viewer for remote access.
1. Rename the camera.
2. Change the place where the camera name is shown on the screen.
1. Enable / disable the motion detection.
Trigger
Trigger
2. Set the motion detection area.
3. Configure how the camera reacts for any event.
6
Main Menu Sub-Menu Reference
General General
Time Set daylight saving time and the current time.
Server Log Check the system event logs.
Online Check the current online user(s).
Account
Google Maps Allow you to know where the network camera is.
3.2 Network
Maintenance
1. Select the language of the web browser.
2. Check the MAC address of the camera.
3. Lock camera access after the specified time.
1. Create a new user account with different access privilege.
2. Modify or delete an existing user account.
1. Check the current firmware version and upgrade your camera.
2. Copy system configurations.
3. Reboot the camera.
4. Download the video player to play the recorded data.
3.2.1 Network
You can set the network configuration of the network camera depending on your network type.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m357a.swf.
3.2.2 QoS
QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if
your network bandwidth is insufficient and you have other devices to share the network bandwidth.
Check “QoS Enable”, and set the max. upload rate from 256 to 10240 kbps.
3.2.3 DDNS
Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m357a.swf.
7
3.2.4 SNTP
SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer
systems.
Function Description
GMT Once users choose the time zone, the network camera will adjust the local area time of the system
automatically.
NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with
which users are familiar.
Sync. Period Select “Daily” to synchronize the camera time with the network time every day or “None” to turn off this
function.
Sync Click and the network camera will synchronize the time with the network time.
3.2.5 FTP
Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied
when “FTP” is selected in “Trigger” → “Trigger”.
3.2.6 MAIL
Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied
when “Email” is selected in “Trigger” → “Trigger”.
Function Description
SMTP Server Enter the SMTP server address provided from your e-mail system supplier.
Port Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use
port 25 to send e-mails.
Mail From Enter the name of the sender.
SSL Encryption Select “Yes” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized access.
8
Function Description
Verify Password Some mail servers are required to verify the password. Please enter the “user name” and “password”.
E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).
Test When all information is entered, click “Test Mail” to try if the receipt.
3.2.7 SMS
Note: Before using this function, you need to apply an API ID from the mobile messaging company,
Clickatell, and you will be charged starting from the 11th message. For details, please refer to
“APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING’ at page 25.
Enter the detailed information needed for text messaging, and click “Save” to confirm. The information you set
here will be applied when “SMS” is selected in “General” → "Trigger".
Function Description
System The text messaging service provider is Clickatell.
User name / Password Enter the account user name and password you created in Clickatell.
API ID Enter the API ID you applied from Clickatell.
Recipient Click “Add” to enter the phone number, including the country code, to receive the text
message. Five sets of phone numbers are allowed.
Transfer Interval Set the interval time in minutes between two-message sending.
The options are 0, 15, 30 & 60.
Reset Counter Click to restart the text messaging, and the SMS will be sent after the specified time interval
since you click this button.
Message Enter the text content (up to 70 characters) you want to send with the text message.
Test To know whether your SMS setting is correct, click this button to immediately send a SMS to
your phone.
Note: This testing is not free and you will be charged for SMS sending base on your
local rate.
9
3.2.8 Filter
Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm.
Function Description
Filter Configuration
Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the
network camera will be locked.
Error Lock Time Set the lock time in minutes when the maximum count of error login for an IP address is reached.
Echo Request Select “Non-Block” to allow other users to use the ping command to detect the IP address of your network camera, or
IP/MAC Filter Configuration
IP/MAC Filter Choose to enable or disable the filter function.
IP/MAC Filter Policy If “Enable” is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.
IP/MAC Filter Rules
Rule
“Block” to deny the ping command request.
‧ To add an item to the IP address list, key in the IP address in “Rule”, and click “Add”.
‧ To remove an existing item in the IP address list, click the item you want to remove, and click “Delete”.
3.2.9 UPnP / Bonjour
“UPnP” stands for “Universal Plug and Play”, which allows devices to connect seamlessly in the home and
corporate environments and simplify installation of computer components, and is only suitable for Microsoft
Windows-based operating system.
“Bonjour” functions the same as “UPnP”, but it’s only suitable for Apple Mac-based operating system.
UPnP
Bonjour
Check “Enable” to allow the network camera to be detected among devices within the same network area, and
set the identification name of the camera in “Friendly name”.
When this function is activated, the other PC within the same domain as this camera will be able to search this
camera in:
“Network Neighbor” with the identification name set in “Friendly name” for Windows-based PC, or
“
” (finder) or “Bookmark” with the identification name set in “Device Name” for Mac-based PC.
10
Double-click it to quickly open the web browser for camera access.
Port Mapping (Available only in UPnP)
This function can eliminate the need to additionally access the router for port forwarding.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m357a.swf.
Note: Before using this function, make sure your router supports UPnP, and this function is enabled. If
not, please access your router additionally for port forwarding.
When “Port Mapping” is set to “Enable”, the system will automatically assign an IP address or port number for
you if no IP address or port number is entered.
Note: When the configurations are saved successfully, you’ll see a message indicating the IP address
and port number assigned to this network camera.
3.2.10 RTP
The Real-time Transport Protocol (RTP) is an Internet protocol standard to manage the real-time transmission of
multimedia, such as VLC player.
The media player you want to use for remote access must support RTP transmission for this function to work
normally.
Note: When you’re about to end the remote access, please press the stop button on your media player
first, and then close the program. This is to ensure the server receives the stop command, and
also help to protect the server from redundant data transmission.
Note: QQVGA is for mobile surveillance only.
11
Function Description
Port Range
The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.
Start Port The range of the start port is 1024 ~ 65434.
End Port The range of the end port is 1124 ~ 65534.
Multicast
Address and port for
H264 / MPEG4 /
JPEG transmission
Time to Live (TTL) The range of Time to Live of the package is between 1 ~ 255. As soon as Time to Live of the
Set a specific address and port for multicast of each stream format (H264/ MPEG4/ JPEG).
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
package is 0, it will be dropped.
3.3 Camera
3.3.1 Camera
Rename the camera, and change the place where the camera name is shown on the screen, UP-LEFT /
UP-RIGHT / DOWN-LEFT / DOWN-RIGHT.
3.3.2 Video
Adjust video-related settings in different video format.
“Quality” is related to image clearness.
“FPS” is related to the fluency of the video. The more the FPS, the more fluent the video.
“Max Bit Rate” is the maximum limitation of data transmission in the selected image format and resolution.
Take 2 megapixel model as an example below. For 1.3 megapixel model, please refer to its actual display.
Note: QQVGA is for mobile surveillance only.
12
3.3.3 Color
Adjust the color performance from Brightness, Contract, Hue and Saturation. Click and drag the slider to preview
the color change on the right side of ths page and adjust the image color.
To restore the default values, click “Back to Default”.
3.3.4 Advanced
Adjust the camera parameters if necessary.
Item Description
Shutter Speed Set the shutter speed based on your need.
The options are: Up to 1/10 sec, Up to 1/30, Up to 1/15, Up to1/6, Up to 1 and Up to 2.
Mirror Select “ON” to rotate the images horizontally based on your installation situation when necessary.
Flip Select “ON” to rotate the image 180° when necessary.
De-noise Click and drag the slider to adjust the level from 0 ~ 10 to decrease the noise shown in the dark environment.
IR Control Select “Auto” to automatically enable IR LEDs at night or in the dark environment, “On” to always enable IR LEDs, or “OFF”
to disable this function.
White Balance Process the current image to retain color balance over a color temperature range.
The options are: Auto, Incandescent Light, Cool Light, sun Light, Cloudy & Sun Shade.
Sharpness Sharpness enhances the clarity of image detail by adjusting the aperture and sharpening the edges in the pictures.
Hold and drag the slider to adjust the level of sharpness from 0 ~ 100. The higher the value, the sharper the image.
13
3.4 Record
3.4.1 Record
In “Record Configuration”, you can:
Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is
disabled even if you enable it in other configuration pages.
Select if the data should be overwritten when the memory storage is full.
Select the video resolution for event recording.
Note: The higher resolution you choose, the more accuracy and higher image quality the recording will
be, but the faster the memory storage is consumed and become full.
3.4.2 Record Timer
To schedule alarm recording, enable it, and select the day and time for recording.
Note: The timer must be enabled for the record function to work properly.
3.5 Storage
3.5.1 Memory
In “Memory”, you can check the remaining capacity for recording, or clear all recorded data saved if needed.
Note: The recorded data will be removed also when you reset or reboot this camera.
Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.
Note: To know the total recording time per recording resolution, please refer to “APPENDIX 6
RECORDING TIME TABLE” at page 28.
The total capacity for recording may vary depending on different models. Please check the actual display of your
model.
14
3.6 Trigger
3.6.1 Trigger
You can configure how this camera reacts when there’s an alarm or motion event.
Detect
Item Description
External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.”
Motion Enable or disable motion detection.
When “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:
Sensitivity:
or “N.C.” depending on the configuration of your alarm-in device.
Motion detection is not supported when the stream format is Motion JPEG.
Set the detection sensitivity from the drop-down list: High, Normal or Low.
Area Setting:
Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being
Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).
detected while the transparent grids are the area under detection. You can set multiple areas under detection.
Click “Clear All” to set the whole area undetected.
Click “Select All” to set the whole area under detection.
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