Steam Fresh Combi
Let’s get started
VX24
vax.com.au
Let’s talk safety
Basic safety precautions
This steam mop is intended for household use only and
NOT for commercial or industrial use.
WARNING: Danger of scalding
WARNING: The stick steam mop head gets
very hot during operation.
• Only use the steam mop indoors away from rain and moisture
and keep the area you’re cleaning well lit
• Turn OFF the on/o switch on the steam mop controls before
disconnecting or connecting from the mains supply
• Always unplug the steam mop and allow it to cool before
connecting or disconnecting the hose or accessories
• Children should be supervised to ensure that they do not play
with the appliance
• This appliance is not intended for use by children and persons
with reduced physical, sensory or mental capabilities or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by
a person responsible for their safety
• Please refer to oor manufacturers care recommendations
before use, and test your ooring/carpet/rugs by running the
steam mop over a small hidden area, if no pile distortion or no
damage occurs continue cleaning. Not suitable for use on wax
polished oors or furniture, acrylic surfaces and synthetic,
velvet or steam/water sensitive materials
• Keep ngers, hair and loose clothing from moving parts and
openings whilst using the steam mop
• This steam mop should not be used to clean electrical
appliances such as microwaves, oven, televisions and
electrical heating systems etc
• Only Vax recommended cloths and detergent should be used
with this steam mop. Using other detergents will invalidate
the warranty
IMPORTANT: The steam mop is equipped with a thermostat and
a thermal cut-out. If for any reason the unit should overheat, the
thermostat will automatically turn the unit o. Should this occur,
unplug the steam mop from the electrical outlet and turn o the
switch. Let the unit cool, remove and empty the water tank. To
re-start the machine, plug it into an electrical outlet and switch
it back on.
IMPORTANT: We recommend the use of a Residual Current
Device with a Residual Current rating of 30mA or less.
IMPORTANT: This steam mop may not be suitable for all oating
oorboards or sealed oors – please check with your oorboard
manufacturer rst prior to use.
Don’ts
8 Don’t touch any hot areas/accessories on your steam mop
It’s normal for the steam mop and accessories to heat up
during use, always allow them to cool down before handling
8 Don’t use the steam mop if it has been dropped, if there
are visible signs of damage or if it is leaking, if it has been
immersed in water or left outdoors
8 Don’t handle the plug or use the steam mop with wet hands
8 Don’t pull or carry this steam mop by the power cord
8 Don’t use the power cord as a handle, pull the power cord
around corners or sharp edges or close a door over
the power cord
8 Don’t attempt to remove blockages with sharp objects as this
may cause damage to the steam mop, remove blockages only
as instructed in this guide
8 Don’t unplug steam mop by pulling on the power cord or run
over the power cord. If the power cord or plug is damaged
please contact our Customer Care Line
8 Don’t aim the steam mop at people, animals, plants and
electrical components such as interior of ovens or wires.
Never touch the oor head from a short distance (there is
a risk of scalding)
8 Don’t use the steam mop with incorrect voltage as this
may result in damage or injury to the user. The correct voltage
is listed on the ratings label
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY AS INSTRUCTED IN THIS GUIDE
8 Don’t leave this steam mop unattended while it is connected
to the supply mains
8 Do not use this steam mop with a damaged cord or plug. If
the supply cord is damaged return the steam mop to a Vax
authorised Service Agent
8 Do not use without the tank cap in place. Ensure that the water
tank cap has been screwed down fully before use
8 Do not use the steam mop to treat any items of clothing that
are still being worn on the body
8 Never immerse the steam mop in water or in other liquids
8 Do not operate the steam mop without water in the tank
8 Do not use the unit on leather, wax polished furniture or oors,
synthetic fabrics, velvet or other delicate steam or water
sensitive materials
8 Do not use on acrylic surfaces
8 Do not overll the tank. Do not exceed the maximum
prescribed lling level. Please use the measuring jug and
funnel included
8 Do not use without the hard water lter in place
WARNING: Never leave the steam mop in one spot on any
surface for an extended period of time as this may damage the
oor surface.
Let’s talk safety
Do’s
3 Always make sure the concentration nozzle and accessories
are securely connected to the handheld before use
3 Always ll the clean water tank with water only, never add
perfume, stain remover or products containing alcohol. Filling
the clean water tank with hot or boiling water will damage the
machine and invalidate your warranty
3 Always make sure tanks are tted correctly before using
the steam mop
3 Always vacuum your carpets thoroughly and ensure
hard oor areas are free from grit and debris before
using the steam mop
3 Always carry the steam mop by the handle
3 Always unplug the steam mop before carrying out
any maintenance or when unattended
3 Turn o all controls on the steam mop before disconnecting or
connecting the power cord, after use always wrap the power
cord around the cord clips provided
3 Take extra care when cleaning on stairs
3 Always protect the power cable from heated surfaces or
near open ames
3 Store the steam mop in a cool, dry area away from children
3 Before storing the steam mop please ensure all water/
detergents tanks and hard water lter are thoroughly
clean and dry
3 The force and heat of the steam may have an adverse eect on
some materials. Always check whether a surface is suitable for
treatment with the steam by carrying out a test before hand on
a concealed area
3 The steam mop must be kept level during operation.
3 Always remove the mains plug from the socket and allow
the steam mop to cool down completely before topping
up with water
3 In wet rooms, e.g. bathrooms, connect the appliance to sockets
with an RCD adaptor connected in series.
3 Be very careful when cleaning tiled walls with sockets.
WARNING: Always switch o and unplug the steam mop from the
electrical outlet before assembling, opening or emptying the water
tank, or before connecting/disconnecting the attachments.
Thank you for buying this Steam Fresh Combi
Taking care of your sealed hard oors and surfaces
The Steam Fresh is designed to make steam cleaning your sealed hard oors regularly, as eective and ecient
as possible, and this user guide will help you get the most out of your machine.
Maintaining your sealed hard oors with the Steam Fresh will ensure they keep looking beautiful, smell fresh and
are hygienically clean.
Taking care of your Steam Fresh
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready when you are
to tackle your sealed hard oors.
We’re here if you need us
For troubleshooting simply visit or call:
Australia: 1300 361 505* New Zealand: 0800 800 900*
vax.com.au vax.co.nz
*Monday – Friday: 8:30am -5:00pm
Calls are charged at the standard local rate. Please make note of the serial
number and model number of the product before calling.
Contents
Included with
your machine
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
What to do if it goes wrong
Getting in touch
Hose
Window tool
Window tool cloth
Large plastic brush
Small plastic brush
Metal brush
Scraper nozzle
Grout brush
Concentration nozzle
Detail nozzle
Accessory bag
2x Velcro microbre
cleaning pad
Carpet glider
250ml detergent
Handle
Detergent trigger (hidden)
Concentration
nozzle storage
Handle release button
Detergent tank
Handheld release button
Handheld steam trigger
Detergent control dial
Steam ready indicator
Steam control dial
On/O switch
Water tank
Hard water lter (hidden)
Compact scrub brush
Floorhead
Technical Specication
Name Stream Fresh Combi
Voltage 220-240V
Wattage 1600W
Cord length 8m
Weight 3.7kg
Quick cord
release hook
Tool storage
Quick cord
release hook
Floorhead
release button
Carpet glider
Subject to technical change without notice.
Getting started Using your machine
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Assembling your steam mop
Push the main body down
into the oor head until it
clicks into place
Insert concentration nozzle
into the storage hook on the
back of handle
Push the handle into main
body until it clicks into place
Wrap the power cord around the
quick cord release hooks.
To stand the steam mop
upright push handle until
clicks into place
Insert tools into the back of
the steam mop
IMPORTANT: If you don’t want to use detergent on your ooring, turn detergent dial to OFF position.
Filling water tank
Always test on an inconspicuous area of ooring rst before using detergent.
Press the water tank release
buttons and pull the water
tank to remove
Filling detergent tank
To remove the detergent
tank press both release
buttons and pull to release
Pull the tab on the water tank
cap to open
Twist the detergent tank
cap anti-clockwise and lift
to remove
Fill the water tank with
260ml of water, replace the
cap and push rmly to close
Pour 50ml of Vax detergent
and 150ml of water into the
detergent tank
Slide the water tank back into
the machine until it clicks
into place
Replace the detergent
tank cap and twist clockwise to close
Insert the detergent tank
back into the machine until
it clicks into place
Using your machine Using your machine
• The steam mop and accessories get very hot during use, always allow them to cool down before handling.
• Always unplug and switch o the steam mop when assembling and lling water & solution tank.
• Always switch o the steam mop before emptying the water tank or changing the cleaning pads/accessories.
• IMPORTANT: Please refer to oor manufacturer’s care recommendations before use and test the steam mop
on a discrete area of ooring to begin with.
• When using the steam mop, basic safety precautions should always be observed.
• Don’t aim the steam mop at people, animals, plants and electrical components such as interior of ovens or wires. Never touch
the steam burst or oor head from a short distance. (There is a risk of scalding)
• The steam mop is equipped with a thermostat and a thermal cut-out. If for any reason the steam mop overheats it
will switch o. If this happens turn o and unplug the steam mop, allow to cool for a least 2 to 4 hours and re-start.
Using the steam mop
Place the microbre
pad on the oor white
side facing up. Place
steam mop onto pad
making sure the entire
pad covers the
oor head
Push On/O switch to
turn machine on
Plug into mains and
press the power button
to switch on. The blue
light will illuminate to
show power on. The
green light will illuminate
to show the steam
mop is ready to use
To produce steam
squeeze the trigger in
short bursts. Don’t hold
the trigger continuously to
prevent over wetting oors
Adjust the steam dial to
desired setting
Move the steam mop
slowly backwards and
forwards across the oor
paying particular attention
to high trac areas.
Squeeze/release trigger
as required.
Never leave the steam mop in
one spot on any surface for an
extended period of time as this
may damage the oor surface.
To steam your oors
with detergent turn the
dial to ON and without
detergent turn the
dial to OFF
To remove steam pad, hold
corner of pad down with
foot and lift steam mop
to peel away
To recline the steam
mop place foot on oor
head and pull handle
backwards
IMPORTANT: When using on carpets, always make sure the velcro microbre cleaning pad is used and covers the oor head
entirely before using the carpet glider. Only use the carpet glider when refreshing carpets and turn the detergent dial to OFF.
Refreshing carpets
Place the microbre pad on
the oor white side facing
up. Place steam mop onto
pad making sure the entire
pad covers the oor head
To recline the steam mop
place foot on oor head and
pull handle backwards
Using accessories
With microbre pad attached,
hook the steam mop into the
front of the carpet glider and
push to clip into place. Carpet
glider should only be used
when refreshing carpets
To produce steam squeeze
the trigger. To prevent overly
wetting the carpet, avoid
holding the trigger
continuously
Turn the detergent dial to OFF
when refreshing carpets
Move the steam mop slowly
backwards and forwards
across the carpet paying
particular attention to high
trac areas*
Push On/O button
to switch on
To release the carpet
glider, place foot on clip
and push down. Lift
steam mop to unhook
and remove
* IMPORTANT:
mop in one spot on any surface for
an extended period of time as this may
damage the oor surface.
Never leave the steam
Place foot on outer
oor head and gently pull
away steam mop to release
the compact scrub brush
Move steam mop back and
forwards across the oor,
getting into corners and
awkward places
IMPORTANT: Always switch o the steam mop before attaching or removing the oor head.
Using your machine Using your machine
WARNING: Always switch o the handheld steamer before attaching the concentration nozzle and accessories.
Using the handheld steamer
Lift the handheld release
button and gently pull the
handheld to release from
the steam mop
Adjust the dial on the front of the handheld to
desired steam setting and push On/O button
to switch on
Remove water tank and
rell before use
When using the handheld always attach the concentration
nozzle or hose. Push the concentration nozzle/hose onto the
handheld nozzle and twist clockwise to lock into position
Insert the detergent tank
back into the machine until
it clicks into place
Insert the detergent tank
back into the machine until
it clicks into place
Using small accessories Using large accessories
Small tools can be attached via concentration
nozzle, twist clockwise until locked into position
and secure. To remove concentration nozzle,
turn anticlockwise
Larger accessories can be attached using the concentration
nozzle or hose. To attach the hose twist clockwise until locked
into position and secure. To remove hose, turn anti-clockwise
IMPORTANT: Taps should be turned o when steaming around them. Don’t steam clean ovens, oven surfaces or grills
when hot. Allow to cool to room temperature.
Using the tools
Concentration nozzle Brushes Squeegee tool Upholstery/cloth tool
Use to remove soap scum
in baths and shower enclosures
and to clean heavily soiled areas
in kitchens
Ideal for any surface from tiles,
sinks, toilets and oven tops
Great for leaving your
windows, tiles and
mirrors gleaming
Grout brush Detail nozzle Scraper tool
Lifts embedded dirt from
in between tiles
For hard to reach areas
e.g. around taps
Ideal for removing dried on
residue from ovens, work
surfaces and pans
Attach the cloth to the
squeegee tool for use on
upholstery and clothes
Taking care of your machine
IMPORTANT: Allow the steam mop to fully cool down before performing any maintenance or troubleshooting checks
Don’t leave water or detergent in the tanks between uses, as this can eect the machines performance.
The water/detergent tanks need to be emptied and rinsed after each use.
Emptying the water tank
Press the water tank
release button and lift the
water tank by the handle
Pull the tab on the water
tank to open
Emptying the detergent tank
Push both detergent tank
release buttons and lift
to remove
Twist detergent tank cap
anti-clockwise and lift
to remove
Removing cleaning pads
Empty any excess water
over the sink
Empty any excess
detergent over the sink
Max 40°C
Rinse water tank with water and
replace water tank tab, push rmly
to close before replacing back onto
the machine
Rinse detergent tank with water
and replace detergent tank cap,
turn clockwise to tighten before
replacing back onto the machine
Hold corner of pad down with
foot and lift steam mop to
peel away
All cleaning pads are machine
washable (Max 40’C) allow to
fully dry before use
Taking care of your machine
IMPORTANT: Don’t operate the steam mop without hard water lter in place. The condition of the lter aects the
performance of your machine, check and change lter periodically. If you live in an area of hard water the lter will
discolour or darken over time. Depending on water hardness and frequency of use, the lter should be changed every
3 to 6 months or if the lter has discoloured.
Replacing the hard water lter
3-6 Months
Remove the water tank
to access the hard
water lter
Removing blockages
If there is an obstruction
to the steam ow through
the machine, steam may be
released through the bleed
valve located on the side of
the handheld
Pull to remove the hard
water lter
To remove the oor head
from main body push the
oor head release button
and lift
New lter
(beige/cream colour)
After oor head is removed,
using a thin object such as
a paper-clip (in the area
shown), insert to remove
the blockage
Hard water lter should
be replaced every 3 to 6
months or if discoloured
With the pad removed from
the oor head, insert a
small thin object such as
a paper-clip in to the steam
holes to remove a blockage
What to do if it goes wrong
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the part
is included with your machine.
There is an
accessory missing
• Check the On/O switch is in the On position.
• The plug may not be fully pushed into the electrical socket.
The steam mop
won’t turn on?
• There may be no water in water tank, check the water tank has water.
Why is the steam mop
not producing
steam/detergent?
• Check the water tank is securely tted and the hard water lter is in place.
• Hard water lter may be blocked and need to be replaced.
• Steam path may be blocked. Go to ‘Let’s talk technical’ page.
• Check correct setting has been selected, to use detergent
selected vinyl or tile.
• Check the detergent has been diluted to correct strength.
• The cleaning pad may already be saturated or dirty, wash the cleaning
pad. Go to the ‘Taking care of your machine’ pages.
Why won’t the cleaning
pad pick up dirt?
• Steam coming from the side of the machine may indicates a blockage
within the machine. To clear any blockages go to the ‘Taking care of
Why is steam coming
your machine’ pages.
from the side of
the steam mop?
Warning: Always unplug the steam mop before performing maintenance/troubleshooting checks
Getting in touch
* Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia.
Careline AU: 1300 361 505 www.vax.com.au
Careline NZ: 0800 800 900 www.vax.co.nz
© 2014 All rights reserved. VAX®, VAX Lozenge, Air Cordless are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.
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