Steam Fresh
Let’s get started
VX22
vax.com.au
Let’s talk safety
Basic safety precautions
This steam mop is intended for household use only and
NOT for commercial or industrial use.
WARNING: Danger of scalding
WARNING: The stick steam mop head gets
very hot during operation.
• Only use the steam mop indoors away from rain and moisture
and keep the area you’re cleaning well lit
• Turn OFF the on/o switch on the steam mop controls before
disconnecting or connecting from the mains supply
• Always unplug the steam mop and allow it to cool before
connecting or disconnecting the hose or accessories or
performing any maintenance
• Children should be supervised to ensure that they do not play
with the appliance
• This appliance is not intended for use by children and persons
with reduced physical, sensory or mental capabilities or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by
a person responsible for their safety
• Please refer to oor manufacturer’s care recommendations
before use, and test your ooring/carpet/rugs by running the
steam mop over a small hidden area, if no pile distortion or no
damage occurs continue cleaning. Not suitable for use on wax
polished oors or furniture, acrylic surfaces and synthetic,
velvet or steam/water sensitive materials
• Keep ngers, hair and loose clothing from moving parts and
openings whilst using the steam mop
• This steam mop should not be used to clean electrical
appliances such as microwaves, oven, televisions and
electrical heating systems etc
• Only Vax recommended cloths and detergent should be used
with this steam mop. Using other detergents will invalidate
the warranty
IMPORTANT: The steam mop is equipped with a thermostat and
a thermal cut-out. If for any reason the unit should overheat, the
thermostat will automatically turn the unit o. Should this occur,
unplug the steam mop from the electrical outlet and turn o the
switch. Let the unit cool, remove and empty the water tank. To
re-start the machine, plug it into an electrical outlet and switch
it back on.
IMPORTANT: We recommend the use of a Residual Current
Device with a Residual Current rating of 30mA or less.
IMPORTANT: This steam mop may not be suitable for all oating
oorboards or sealed oors – please check with your oorboard
manufacturer rst prior to use.
Don’ts
8 Don’t touch any hot areas/accessories on your steam mop
It’s normal for the steam mop and accessories to heat up
during use, always allow them to cool down before handling
8 Don’t use the steam mop if it has been dropped, if there
are visible signs of damage or if it is leaking, if it has been
immersed in water or left outdoors
8 Don’t handle the plug or use the steam mop with wet hands
8 Don’t pull or carry this steam mop by the power cord
8 Don’t use the power cord as a handle, pull the power cord
around corners or sharp edges or close a door over
the power cord
8 Don’t attempt to remove blockages with sharp objects as this
may cause damage to the steam mop, remove blockages only
as instructed in this guide
8 Don’t unplug steam mop by pulling on the power cord or run
over the power cord. If the power cord or plug is damaged
please contact our Customer Care Line
8 Don’t aim the steam mop at people, animals, plants and
electrical components such as interior of ovens or wires.
Never touch the oor head from a short distance (there is
a risk of scalding)
8 Don’t use the steam mop with incorrect voltage as this
may result in damage or injury to the user. The correct voltage
is listed on the ratings label
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY AS INSTRUCTED IN THIS GUIDE
8 Don’t leave this steam mop unattended while it is connected
to the supply mains
8 Do not use this steam mop with a damaged cord or plug. If
the supply cord is damaged return the steam mop to a Vax
authorised Service Agent
8 Do not use without the tank cap in place. Ensure that the water
tank cap has been screwed down fully before use
8 Do not use the steam mop to treat any items of clothing that
are still being worn on the body
8 Never immerse the steam mop in water or in other liquids
8 Do not operate the steam mop without water in the tank
8 Do not use the unit on leather, wax polished furniture or oors,
synthetic fabrics, velvet or other delicate steam or water
sensitive materials
8 Do not use on acrylic surfaces
8 Do not overll the tank. Do not exceed the maximum
prescribed lling level. Please use the measuring jug and
funnel included
8 Do not use without the hard water lter in place
WARNING: Never leave the steam mop in one spot on any
surface for an extended period of time as this may damage the
oor surface.
Let’s talk safety
Do’s
3 Always make sure the concentration nozzle and accessories
are securely connected to the handheld before use
3 Always ll the clean water tank with water only, never add
perfume, stain remover or products containing alcohol. Filling
the clean water tank with hot or boiling water will damage the
machine and invalidate your warranty
3 Always make sure tanks are tted correctly before using
the steam mop
3 Always vacuum your carpets thoroughly and ensure
hard oor areas are free from grit and debris before
using the steam mop
3 Always carry the steam mop by the handle
3 Always unplug the steam mop before carrying out
any maintenance or when unattended
3 Turn o all controls on the steam mop before disconnecting or
connecting the power cord, after use always wrap the power
cord around the cord clips provided
3 Take extra care when cleaning on stairs
3 Always protect the power cable from heated surfaces or
near open ames
3 Store the steam mop in a cool, dry area away from children
3 Before storing the steam mop please ensure all water/
detergents tanks and hard water lter are thoroughly
clean and dry
3 The force and heat of the steam may have an adverse eect on
some materials. Always check whether a surface is suitable for
treatment with the steam by carrying out a test before hand on
a concealed area
3 The steam mop must be kept level during operation.
3 Always remove the mains plug from the socket and allow
the steam mop to cool down completely before topping
up with water
3 In wet rooms, e.g. bathrooms, connect the appliance to sockets
with an RCD adaptor connected in series.
3 Be very careful when cleaning tiled walls with sockets.
WARNING: Always switch o and unplug the steam mop from the
electrical outlet before assembling, opening or emptying the water
tank, or before connecting/disconnecting the attachments.
Thank you for buying this Steam Fresh
Taking care of your sealed hard oors and surfaces
The Steam Fresh is designed to make steam cleaning your sealed hard oors regularly, as eective and ecient
as possible, and this user guide will help you get the most out of your machine.
Maintaining your sealed hard oors with the Steam Fresh will ensure they keep looking beautiful, smell fresh and
are hygienically clean.
Taking care of your Steam Fresh
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready when you are
to tackle your sealed hard oors.
We’re here if you need us
For troubleshooting simply visit or call:
Australia: 1300 361 505* New Zealand: 0800 800 900*
vax.com.au vax.co.nz
*Monday – Friday: 8:30am -5:00pm
Calls are charged at the standard local rate. Please make note of the serial
number and model number of the product before calling.
Contents
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
What to do if it goes wrong
Getting in touch
Included with
your machine
250ml detergent
2x Microbre
cleaning pad
Carpet glider
Handle
Detergent trigger (hidden)
Twin tank release button
Twin tank
Hard water lter (hidden)
Detergent dial
On/O switch
Floorhead
Technical Specication
Name Steam Fresh
Voltage 220-240
Wattage 1400-1600w
Cord length 7m
Weight 3kg
Handle release button
Quick cord
release hook
Quick cord
release hook
Floorhead
release button
Carpet glider
Subject to technical change without notice.
Getting started
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Assembling your steam mop
Push the main body down
into the oor head until it
clicks into place
Stand the steam mop
upright by pushing the
main body forward to lock
into position
Assembling your steam mop
Place the cleaning pad on the oor
white side facing up. Place steam
mop onto pad making sure the
entire pad covers the oor head
Filling twin tank
WaterDetergent
Push the handle into
main body until it
clicks into place
Filling twin tank
Press the twin tank release button
and lift the twin tank by the handle
Wrap power cord around
hooks for easy storage
Twist water cap anti-clockwise
and lift to remove
Fill the water tank with 500ml
of water, replace cap to tighten
and twist clockwise
Using your machine
IMPORTANT: If you do not want to use detergent on your ooring, select ‘OFF’ on the detergent dial.
Always test on an inconspicuous area of ooring rst before using detergent or steam cleaner.
Filling twin tank
Twist the detergent cap
anti-clockwise and lift
to remove
Pour 50ml of Vax
detergent and 250ml of
water into the detergent
tank then replace cap and
twist clockwise to tighten
Before replacing the twin
tank make sure the hard
water lter is in place
Align the twin tank
and push until it clicks
into place
Before you begin cleaning
• The steam mop and accessories get very hot during use, always allow them to cool down before handling.
• Always unplug and switch o the steam mop when assembling and lling water and solution tank.
• Always switch o the steam mop before emptying the water tank or changing the cleaning pads/accessories.
• IMPORTANT: Please refer to oor manufacturer’s care recommendations before use and test the steam mop
on a discrete area of ooring to begin with. Check with ooring manufacturer for suitability on sealed oors prior to use.
• When using the steam mop, basic safety precautions should always be observed.
• Don’t aim the steam mop at people, animals, plants and electrical components such as interior of ovens or wires. Never touch the
steam burst or oor head from a short distance. (There is a risk of scalding)
• The steam mop is equipped with a thermostat and a thermal cut-out. If for any reason the steam mop overheats it
will switch o. If this happens turn o and unplug the steam mop, allow to cool for a least 2 to 4 hours and re-start.
Using your machine
Place the microbre pad
on the oor white side facing
up. Place the oor head onto
the microbre pad making
sure it covers the entire
oor head
Plug into mains and slide
switch to ‘ON’ position.
The blue light will
illuminate to show power
on. The green light will
illuminate to show the
steam mop is ready to use
To steam your oors
without detergent select
‘OFF’. This is generally
recommended for carpet
and wood ooring
To use with detergent
select min to max as
desired. This is generally
recommended for tile
and vinyl ooring
Using your machine Using your machine
Using your machine
Place your foot onto the
oor head and pull handle
backwards to recline
Refreshing carpets
Place the microbre pad
on the oor white side
facing up. Place steam
mop onto pad making
sure the entire pad
covers the oor head
Refreshing carpets
To produce steam,
squeeze the trigger.
To prevent over wetting
oors avoid holding the
trigger continuously
With microbre pad attached, hook
steam mop into the font of the
carpet glider and push to clip into
place. Carpet glider should only be
used when refreshing carpets
Move the steam mop slowly
backwards and forwards paying
particular attention to high
trac areas*
*Never leave the steam mop in
one spot on any surface for an
extended period of time as this
may damage the oor surface.
Plug into mains and slide
switch to ‘ON’ position.
The blue light will
illuminate to show power
on. The green light will
illuminate to show the
steam mop is ready to use
To refresh carpets select
‘OFF’ setting on the
detergent dial
Refreshing carpets
Place your foot onto the
oor head and pull handle
backwards to recline
To produce steam,
squeeze the trigger.
To prevent over wetting
oors avoid holding the
trigger continuously
Refreshing carpets
To release the carpet glider,
place your foot on clip and
push down. Lift steam mop
to remove
WARNING: Always turn OFF the steam mop when tting the cleaning pads.
IMPORTANT: Never use the steam mop without a cleaning pad attached
to the oor head. Never leave the steam mop in one spot for extended period
of time or with a damp or wet pad attached as this may damage the oors surface.
Move the steam mop slowly
backwards and forwards across
the carpet paying particular
attention to high trac areas
WARNING
When using on carpets, always
make sure the microbre cleaning
pad is used and covers the oor
head entirely before using the carpet
glider. Only use the carpet glider
when refreshing carpets.
Taking care of your machine
IMPORTANT: Allow the steam mop to fully cool down before performing any maintenance or troubleshooting checks
Don’t leave water or detergent in the twin tank between uses, as this can eect the machines performance, the twin tank
needs to be emptied and rinsed after each use.
Emptying the twin tank
Press the twin tank
release button and lift the
twin tank by the handle
IMPORTANT: Don’t use bleach or fabric softener when washing the microbre cleaning pad.
Always allow the steam mop to fully cool down before removing the microbre cleaning pad.
Cleaning the microbre cleaning pad
Twist water cap
anti-clockwise and lift
to remove
Empty any excess water,
replace water cap and turn
clockwise to tighten
Storing your steam mop
Max 40°C
Hold corner of pad down
with foot and lift steam mop
to peel away
IMPORTANT: Don’t operate the steam mop without hard water lter in place. The condition of the lter aects the
performance of your machine, check and change lter periodically. If you live in an area of hard water the lter will
discolour or darken over time. Depending on water hardness and frequency of use, the lter should be changed every
3 to 6 months or if the lter has discoloured.
The microbre pad is machine
washable (Max 40°C) allow to
fully dry before use
Wrap the power cord around the
quick cord release hooks
Replacing the hard water lter
Remove twin water
tank to access the
hard water lter
Lift to remove the hard
water lter
Clearing blockages
If there is an obstruction to the
steam ow through the machine,
steam may be released through
the bleed valve*
Clearing blockages
New lter -
(beige/cream colour)
To remove the oor head from
main body push the plastic clip
and lift
Hard water lter should be
replaced every 3-6 months
or when discoloured and
darkened (dark orange)
After oor head is
removed, using a thin object
such as a paper-clip (in the
area shown), insert to
remove the blockage*
Remove cleaning pad and
inspect steam mop base for
blockages. If a blockage can
be seen use a small thin object
such as a paper-clip
insert to remove
*Ensure steam cleaner
is completely cool before
clearing blockages
What to do if it goes wrong Getting in touch
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the part
is included with your steam mop.
There is an
accessory missing
• Check the On/O switch is in the On position.
• The plug may not be fully pushed into the electrical socket.
The steam mop
won’t turn on?
Why is the steam mop
not producing
steam/detergent?
• Check the fuse in the plug if this needs replacing.
• There may be no water in water tank, check the water tank has water.
• Check the water tank is securely tted and the hard water lter is in place.
• Hard water lter may be blocked or discoloured and needs to be replaced.
• The water may not yet be at temperature, the green indicator light will be
illuminated when its ready.
• Steam path may be blocked. Go to ‘Let’s talk technical’ page.
• Putting detergent into the water tank can cause damage to the steam mop.
• Check correct setting has been selected, to use detergent
selected vinyl or tile.
• Check the detergent has been diluted to correct strength.
• The cleaning pad may already be saturated or dirty, wash the cleaning
pad. Go to the ‘Taking care of your machine’ pages.
Why won’t the cleaning
pad pick up dirt?
• Steam coming from the side of the machine indicates a blockage
within the machine. To clear any blockages go to the ‘Taking care
Why is steam coming
of your machine’ pages.
from the side of
the steam mop?
Warning: Always unplug the steam mop before performing maintenance/troubleshooting checks
Getting in touch
* Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
NotesNotes
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia.
Careline AU: 1300 361 505 www.vax.com.au
Careline NZ: 0800 800 900 www.vax.co.nz
© 2014 All rights reserved. VAX®, VAX Lozenge, Air Cordless are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.
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