Air Silence
Powered Head
Let’s get started
VX13
vax.com.au
vax.co.nz
Let’s talk safety
Please keep instructions for further use and use only as
instructed in this guide. This vacuum cleaner is intended for
household use only and NOT for commercial or industrial use
Basic
safety
precautions
Don’ts
• Only use the vacuum cleaner indoors on dry surfaces and
keep the area you’re cleaning well lit
• Keep ngers, hair and loose clothing away from moving parts
and openings whilst using the vacuum cleaner
• Only Vax recommended tools should be used with this vacuum cleaner
8 Don’t use this vacuum cleaner if it has been dropped,
damaged or left outdoors
8 Don’t run over the power cord or use vacuum cleaner if the
power cord or plug is damaged. Please contact our Customer
Care Line on: AU: 1300 361 505 NZ: 0800 800 900
(Mon-Fri: 8.30am to 5pm)
8 Don’t handle the plug or use the vacuum cleaner with wet hands
8 Don’t pull or carry this vacuum cleaner by the power cord.
Don’t use the power cord as a handle, pull the power cord
Do’s
around corners, sharp edges or close a door over the power
cord. Don’t unplug vacuum cleaner by pulling on the power cord
8 Don’t vacuum plaster dust, concrete dust or any other building
or vitreous materials.
8 Don’t vacuum our, baking soda or any other powder-based
carpet refresher or deodoriser.
3 Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord
3 Always keep the power cord away from the brushes whilst
using your vacuum cleaner. After use always wrap the power
cord around the cord clips provided
3 Always make sure all lters are in place before use
3 Always make sure the brushbar is set to hard oor when
using your vacuum on the stairs and take extra care when
positioning the vacuum cleaner on the stairs
• This appliance is not intended for use by children and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children should
be supervised to ensure they do not play with the appliance
• Vax recommends the use of a Residual Current Device rating of 30mA or less
• If the supply cord is damaged, it must be replaced by the manufacturer, or
similarly qualied person in order to avoid a hazard, or invalidating the warranty
8 Don’t vacuum up any ammable or combustible materials
(lighter uid, petrol, kerosene etc.) or use the vacuum cleaner
in an area with explosive vapours or liquid
8 Don’t vacuum up hot coals, ash, cigarette butts, matches or smoking hot
burning items or use in an area where there may be harmful uids (chlorine,
bleach, and ammonia drain cleaner)
8 Don’t attempt to remove blockages with sharp objects as this may cause
damage to your vacuum cleaner
8 Don’t vacuum up hard or sharp objects such as glass, nails, screws or coins etc
8 Don’t use the vacuum cleaner with incorrect voltage as this may result in damage
or injury to the user. The correct voltage is listed on the machine rating label
CAUTION: This hose contains electrical connections:
– Do not use to suck up water
– Do not immerse in water for cleaning
– The hose should be checked regularly and must not be used if damaged
3 Always switch o the vacuum cleaner before disconnecting or connecting the
hose and accessories
3 Keep all openings clear and free from debris as this may aect the airow/suction
3 Use only SAA approved 10amp extension cords, non-approved extension
cords may overheat. Care should be taken to arrange the extension cord as
it could be a trip hazard
3 Store the vacuum cleaner in a cool, dry area. If lters have been cleaned as per
instructions in this user guide, ensure they are thoroughly dry before storing away
Thank you for buying this Air Silence.
Taking care of your carpets and hard oors
The Air Silence is designed to make vacuuming carpets and hard oors regularly, as eective
and ecient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer.
You’ve chosen the carpets and hard oor for your home for a reason and Vax will help you
take good care of them.
Taking care of your Air Silence
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard oors.
We’re here if you need us
For troubleshooting simply visit or call:
Australia: 1300 361 505* New Zealand: 0800 800 900*
vax.com.au vax.co.nz
*Monday – Friday: 8:30am -5:00pm
Calls are charged at the standard local rate. Please make note of the serial
number and model number of the product before calling.
Contents
Air Silence Powered Head
Included with
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
your machine
Accessory hose
and handle
Telescopic
extension tube
Powered Head
3-in-1 tool
Post-motor lter
Pre-motor lter
Accessories
What to do if it goes wrong
Getting in touch
Initial Setup for normal operation
1. Use the base accessories.
– Shortest hose
– Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Floor heads/tools set to Carpet Mode for carpet cleaning.
6. Mechanical Agitation turned ON for carpet cleaning.
7. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
8. Mechanical Agitation turned OFF for hard oor cleaning.
Hardoor
brush
Getting to know your machine
Powered Head on/o button
Vent cover
Telescopic extension tube
Powered Head
Handle
Hose
Pre-motor lter (hidden)
Dirt container
release button
Separator and shroud
Dirt container
Power on/o button
Floor head parking slot
Post-motor lter (hidden)
Technical Specication
Name Vax Air Silence Powered Head
Voltage 220-240V~50Hz
Wattage 800W
Cord length 6m
Weight 5.5kg
Post-motor lter cover
Motorised Powerhead Attachment
Wattage 120W
Voltage 220-240V~50Hz
Accessories & Consumables
Filter Pack
Model no. VX12F
Carry handle
Cord rewind button
and release button
Subject to technical change without notice.
*To purchase consumables and accessories, please visit vax.com.au /vax.co.nz
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Assembling your machine
Getting started
Press both buttons at the
end of hose and insert into
hose entry point.
Insert handle into
telescopic extension tube.
Press button on telescopic
extension tube and adjust
to required length.
Insert the other end of
the telescopic tube into
the oorhead until it clicks
into place.
Carrying your machine
Always use the carry handle to lift and carry your vacuum cleaner. Do not use the dirt container release handle.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
Using your machine
Before you begin cleaning
• Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/attachments, or removing
and emptying the dirt container.
• The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat
will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner o and unplug from electrical
socket. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum cleaner to
cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry before putting
back into the vacuum).
• Pre-motor lter requires cleaning at least every 3 months (depending of level of use).
• If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.
• When using the accessories always make sure the brushbar is switched to the o position.
IMPORTANT: The base of the vacuum cleaner should always be positioned at on the oor when starting and in use.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
CAUTION: The vacuum cleaner hose handle contains electrical connections. The hose handle is not a serviceable part.
CAUTION: The vacuum cleaner telescopic extension tube contains electrical connections. The telescopic extension
tube is not a serviceable part.
How to use
Unwind the power cord.
Do not pull further than
the yellow marker.
CAUTION: When the vacuum and powered head are switched on never leave the powered
head in one position for long periods of time. The powered head brush should be ON for
carpets and OFF for hard oors.
Plug into mains and press
the on/o button to switch
the machine on.
For use on carpets activate
brush by pressing Powered
Head on/o button. For
use on hard oors,
deactivate brush.
Using accessories
Slide vent cover on hose
grip open to reduce
suction if required.
Choose an accessory and
push onto the telescopic
extension tube or hose.
CAUTION
When unwinding the power
cord always pull out to
the yellow marker but
no fur t h er.
Taking care of your machine
Emptying and cleaning the dirt container
Lift dirt container release
handle. The dirt bin lid
will ‘pop up’. Remove dirt
container.
Hold dirt container over a bin
and press dirt release clip on
the bottom of the dirt container,
allowing dirt and debris to fall out.
Cleaning the shroud
Twist separator anti-clockwise, pull to remove.
Tap the shroud over a bin
to remove dirt and debris.
TIP
Don’t over ll the dirt
container to avoid blocking
the air ow through the
vacuum cleaner.
Taking care of your machine
!
40˚C
MAX
IMPORTANT: Do not use the vacuum cleaner with clogged lters and without ALL lters in place.
Cleaning the pre-motor lter
!
40˚C
MAX
24hr
Lift dirt container release
handle. The dirt bin lid will
‘pop up’.
NOTE: Discoloured and/or damaged lters need replacing.
IMPORTANT: The exhaust lter is designed to oer long life with no maintenance. The lter should be checked
periodically and when heavily discoloured it should be replaced. Please do not wash, scrub or brush the lter as
this will damage the delicate lter media.
Pull tab on pre-motor lter
to remove.
Tap the lter over a bin
to remove any dirt and
debris.
Rinse the lter under water
(40°C Max). Leave to dry
for 24 hours before placing
back in the machine.
Post-motor lter maintenance
Press down the release
button on the post-motor
lter cover, pull to remove.
Press down tab at the
top of the lter and pull
to remove.
Check the post-motor
lter for discolouration.
Storing your machine
Press cord rewind button
to retract cord.
Place oorhead into parking slot
on the back of vacuum cleaner
for storage and carrying.
TIP
Clean the pre-motor
lter every time the dirt
container is emptied and
replace the post-motor
lter every 12 months
(depending on level
of use).
Let’s talk technical
IMPORTANT: Remove accessory from hose or telescopic extension tube before performing maintenance or trouble
shooting checks
CAUTION: The vacuum cleaner power head contains electrical connections. The powerhead is not a serviceable part.
Removing blockages from the Powered Head
Using a crosshead
screwdriver, remove 3
screws from the side of the
oor head and remove end
cap belt cover.
Lift and remove the
brushbar side cover.
Pull and remove the
brushbar location plate.
Pull brushbar and remove. Use scissors to remove any
Removing blockages from the hose
Remove the belt.
blockages before replacing
back into the machine.
Remove the hose from the vacuum
cleaner and telescopic extension tube.
Remove any blockage by inserting a wire
coat hanger into the hose.
NOTE: Check for blockages on a regular
basis and do not use if hose is damaged.
CAUTION: The hose contains
electrical connections. Do not
use to suck up water or
immerse in water for cleaning.
TIP
To test for a blockage in
the hose, drop a small ball
of paper into the hose. The
paper will drop through if
the hose is clear.
Accessories
Don’t forget your accessories!
Order at: www.vax.com.au / www.vax.co.nz
Pro Cleaning Kit
Model no. VPCK
Crevice tool
For awkward gaps and crevices.
Upholstery attachment
Gently cleans large areas of upholstery, curtains,
sofas and chairs.
Pet hair removal attachment
Tackles stubborn pet hair on furniture, rugs and carpets.
Stubborn dust brush attachment
Removes built up dust from skirting, banisters and corners.
Radiator Tool
Long slim design, is perfect for cleaning behind
and inside the radiator.
Up Top Tool
Ideal for reaching those hard to reach
high areas.
Filter Pack
Model no. VX12F
Includes pre-motor lter and post-motor HEPA media lter.
Mattress Tool
Quickly and easily removes
embedded dust from mattresses.
Soft Brush
Gently removes dust and dirt
from delicate surfaces such
as tiles and glass without
scratching.
Notes
What to do if it goes wrong
There is an
accessory missing
Why does my vacuum
cleaner have no power?
SolutionProblem
• Check the ‘This pack contains’ panel on the box to make sure the part
is included with your machine.
• The plug may not be fully pushed into the electrical socket.
• The motor thermostat may have tripped. If this has happened, unplug the vacuum
cleaner. Remove and empty the dirt container and check the hose for blockages.
Clean the lters and allow the vacuum cleaner to cool for approximately 1 hour
(if you have washed the lters you will need to wait 24 hours for the lters to
fully dry before putting them back into the vacuum cleaner).
Why won’t the vacuum
cleaner pick up?
Why is dust escaping
from the vacuum?
Why won’t the Powered
Head brush turn?
• The dirt container may not be correctly tted, remove the dirt container from
the vacuum cleaner and check it’s assembled correctly, ret ensuring it’s locked
into place.
• The lter may be clogged, clean the lter. Go to ‘Taking care of your machine’.
• The dirt container may be blocked, empty the dirt container. Go to ‘Taking care
of your machine’.
• There may be a blockage in the hose/tube. Disconnect from the vacuum cleaner
and carefully remove any blockages. Go to ‘Let’s talk technical’.
• The lters may be clogged, clean the lter. Go to ‘Taking care of your machine’.
• Activate Powered Head brush by pressing Powered Head on/o button.
Go to ‘Using your machine’.
• The Powered Head may be blocked. Go to ‘Removing blockages from the
Powered Head’.
IMPORTANT: To reduce the risk of personal injury, unplug the product before performing maintenance/
troubleshooting checks.
Getting in touch
* Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia.
Careline AU: 1300 361 505 www.vax.com.au
Careline NZ: 0800 800 900 www.vax.co.nz
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