Vax Air Stretch Max Pet Corded Upright Vacuum Cleaner User guide

TM

Air

STRETCH

VARIANT

POWERFUL &
LIGHTWEIGHT WITH
EXTENSIVE 17M REACH

LET’S GET STARTED.

U85-AS-Be
U85-AS-Pme

Let’s talk safety

Basic
safety
precautions

Don’ts

Please keep instructions for further use and use only as

instructed in this guide. This vacuum cleaner is intended
for household use only and NOT for commercial or
industrial use.

• Only use the vacuum cleaner indoors on dry surfaces
and keep the area you’re cleaning well lit.

• Keep ngers, hair and loose clothing away from moving parts
and openings whilst using the vacuum cleaner.

• Don’t use this vacuum cleaner if it has been dropped, damaged
or left outdoors.

• Don’t run over the power cord or use the vacuum cleaner if the
power cord or plug is damaged. If the supply cord is damaged,
it must be replaced by a qualied person in order to avoid a
hazard. Please contact our Customer Care Line on:
0330 026 8455 (Monday–Friday 9.00am-5.00pm).

• Don’t handle the plug or use the vacuum cleaner with wet
hands.

• Don’t pull or carry this vacuum cleaner by the power cord.
Don’t use the power cord as a handle, pull the power cord
around corners, sharp edges or close a door over the
power cord. Don’t unplug vacuum cleaner by pulling on the
power cord.

Do’s

• Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord.

• Always keep the power cord away from the brushes whilst
using your vacuum cleaner. After use always wrap the power
cord around the cord clips provided.

• Always make sure both the pre-motor/post-motor lters are
in place before use.

• Always make sure the brushbar is set to hard oor when
using your vacuum on the stairs and take extra care when
positioning the vacuum cleaner on the stairs.

• Always switch o the vacuum cleaner before disconnecting
or connecting the hose and accessories.

• Always check the oorhead and accessories are free from

• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.

• Only Vax recommended tools should be used with this vacuum cleaner.

• Don’t wash the post-motor lter.

• Don’t vacuum up hard or sharp objects such as glass, nails, screws or coins etc.

• Don’t vacuum up any ammable or combustible materials (lighter uid, petrol,
kerosene etc.) or use the vacuum cleaner in an area with explosive vapours or
liquid.

• Don’t vacuum up hot coals, cigarette butts, matches or smoking hot burning
items or use in an area where there may be harmful uids (chlorine, bleach
and ammonia drain cleaner).

• Don’t attempt to remove blockages with sharp objects as this may cause
damage to your vacuum cleaner.

• Don’t use the vacuum cleaner with incorrect voltage as this may result
in damage or injury to the user. The correct voltage is listed on the ratings label.

damage, dirt and debris before use.

• Keep all openings clear and free from debris as this may aect the
airow/suction.

• Always replace the fuse in the plug with a British 13amp fuse.

• Always protect the power cable from heated surfaces and open ames.

• Use only CE approved 13amp extension cords, non-approved extension cords
may overheat. Care should be taken to arrange the extension cord as it could
be a trip hazard.

• Store the vacuum cleaner in a cool, dry area. If lters have been cleaned as per
the user guide instructions ensure they are thoroughly dry before storing away.

PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY
AS INSTRUCTED IN THIS GUIDE.

Thank you for buying this Air Stretch
vacuum cleaner.

Taking care of your carpets and hard oors

The Air Stretch is designed to make vacuuming carpets and hard oors regularly, as eective
and ecient as possible and this user guide will help you get the most out of your machine.

Maintaining your carpets and hard oors will ensure they keep their appearance for longer.
You’ve chosen the carpets and hard oors for your home for a reason and Vax will help you
take good care of them.

Taking care of your Air Stretch

Also inside this guide are instructions on maintaining your new machine, so that it’s always
ready when you are to tackle your carpets and hard oors.

We’re here if you need us

Instead of taking your machine back to the shop,
simply visit our online support:

support.vax.co.uk

Still need to get in touch?

Our UK based Customer Care Team are here to support you.
For help with assembly, operational or performance problems, or buying and tting new accessories,
you can nd all our contact details at vax.co.uk/contact

This user guide can be found online at: support.vax.co.uk

Contents

Included with
your machine*

Let’s talk safety

Getting to know your machine

Getting started

Using your machine

Taking care of your machine

Accessories

What to do if it goes wrong

Getting in touch

Air Stretch

3-in-1 Crevice, Dust
and Upholstery Tool

Stretch Hose

Air Stretch Pet Max

All of the above plus

Flat Upholstery Tool

Tool Connector

Initial setup for normal operation

1. Use the base accessories.
– Shortest hose.
– Extension tube set to shortest practicable length.

2. Clean lters installed.

3. Dust receptacle empty.

4. All air vents must be closed.

5. Floor heads/tools set to Carpet Mode for carpet cleaning.

6. Mechanical Agitation turned ON for carpet cleaning.

7. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.

8. Mechanical Agitation turned OFF for hard oor cleaning.

* Some parts may vary according to model. Please check inside of box for more details.

Handle

Getting to know your machine

Hose to extension tube connector

Handle height adjuster

Dirt container
release button

Carry handle

Separator

Dirt container

Post-motor lter cover

Brushbar blockage indicator

Hose

Air vent

Telescopic extension tube

Upper handle release button

Power On/Of button

Brushbar On/O button

Quick release
cord hook

Power cord

Wheels

Rotating brushbar

Technical Specication

Name Air Stretch
Voltage See rating label on machine for details
Wattage See rating label on machine for details
Capacity 1.5L
Cord length 13m
Weight 5kg

Subject to technical change without notice.

Accessories & Consumables

Filter Kit (Type 90)

1-1-134227

Belt

1-7-139141

3-in-1 tool

1-1-129167

Fur ‘n’ Flu tool

1-1-131392

To purchase consumables and accessories, please visit vax.co.uk

Flexi Crevice tool

1-1-131393

Flat Upholstery tool

1-1-131394

Tool Connector

1-9-128056

PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE

Assembling your upright

Getting started

Insert the handle.

How to use

Twist the quick release cord
hook to release the power cord.

Place the 3-in-1 tool onto
the on board storage area.

Plug in your machine and push
ON/OFF button to switch on.

Adjust handle up
or down to select
the desired height.

Brushbar on — carpets
Brushbar o — hard oors

Recline the unit.

CAUTION: Switching the brushbar on whilst cleaning hard oors may damage ooring.

Using your machine

Before you begin cleaning

• Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/attachments, or removing
and emptying the dirt container.

• The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat
will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner o and unplug from electrical
socket. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum cleaner to
cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry before putting
back into the vacuum).

• Pre-motor lters require cleaning at least every 3 months.

• If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.

• When using the accessories always make sure the brushbar is switched to the o position.

NOTE: When the vacuum cleaner is stood in the upright position the brushbar will automatically stop.

Using accessories

NOTE: The crevice tool, dusting brush and upholstery tool can all be attached to the telescopic tube or directly to the hose.

Attaching the hose

A

B

Remove hose end
from the oorhead.

Telescopic extension tube

Remove telescopic
extension tube.

Choose an accessory.

(Note: Some tools will
require the tool connector
when tting).

Accessories may vary.

Attach hose to telescopic
extension tube.

C

3-in-1 tool converts into:
A = Crevice Tool
B = Upholstery Tool
C = Dusting Brush

Attach accessory to
telescopic extension tube.

Attach accessory
to hose end.

!

!!!

How to use the air vent

Using your machine

Slide vent cover open to decrease suction,
if required on high piled carpets.

NOTE: For most ecient results the air vent should be closed.

Emptying and cleaning the dirt container

Press the dirt container release button and pull
to remove the dirt container.

Cleaning the HEPA pre-motor lter

Close the vent cover to increase suction,
for maximum cleaning on hard oors.

Hold dirt container over a bin and press the dirt
container release button to open allowing dirt to fall out.

Turn the dirt container lid
anti-clockwise…

Tap the lter over a bin
to release any dirt.

…and lift to remove.

tap

Wash the lter under
running water (40°C max).

Grasp tab on lter and pull to remove.

24hr

40°C max

Leave to fully dry for at least 24 hours
before putting back into the vacuum cleaner.

Taking care of your machine

Cleaning the shroud

Turn the dirt container lid
anti-clockwise…

…and lift to remove.

tap

Lift to remove the separator
from the dirt container

Tap over a bin to remove
dirt and debris.

Brush dirt from the shroud.

HEPA post-motor lter maintenance

IMPORTANT: The exhaust lter is designed to oer long life with no maintenance.
The lter should be checked periodically and when heavily discoloured it should be replaced.
Please do not wash, scrub or brush the lter as this will damage the delicate lter media.

Press the button on the post-motor
lter cover and remove.

Remove the post-motor lter
from the lter cover.

Check the post-motor lter
for discolouration.

Taking care of your machine

CAUTION: To reduce the risk of electric shock, turn the vacuum cleaner o and unplug from the electrical outlet before
performing maintenance/troubleshooting checks.

Removing debris from the brushbar

A RED light will indicate
a jammed brushbar.

Switch o your vacuum cleaner
at the main socket. Using a pair
of scissors cut any hair or debris
free from around the brushbar.

Turn the vacuum cleaner back on.

GREEN light will indicate that the

A
brushbar is clear and ready for use.

Changing the brushbar

IMPORTANT: Unplug and switch o vacuum cleaner before maintenance or troubleshooting checks.

Using a crosshead screwdriver,
remove 3 screws from the side
of the oorhead.

Remove the end cap belt cover. Pull to remove the brushbar location

plate. Remove belt.

PULL

Lift and separate brushbar side cover.

Pull brushbar through brushbar
side cover to remove.

Taking care of your machine

Removing blockages from the TurboTool

A

B

Clean the TurboTool by removing the
2 screws (A), located on the bottom
cover, with a crosshead screwdriver.

CAUTION: To reduce the risk of injury from moving part unplug before servicing. The brushbar is equipped with
bearings which contain sucient lubrication for their lifetime. Do not add lubricant to the brushbar.

Remove the bottom cover (B).
Clean out any debris or hair from
the brushbar and turbine fan.

Replace the bottom cover, insert
and tighten the screws.

Changing the belt

IMPORTANT: Unplug and switch o vacuum cleaner before maintenance or troubleshooting checks.

Using a crosshead screwdriver,
remove the 3 screws from the belt
cover on the side of the oorhead.

Pull to remove the belt cover. Pull to remove the brushbar location

plate and remove the belt. If the
belt isn’t broken rotate the cogs
anticlockwise and slide the belt o
the large cog rst.

Clean any debris from the cogs.
To replace the belt rstly hook
the belt over the small cog. Slide
the belt over the top of the large
cog and rotate the belt and cog
anticlockwise. During rotation the
grooved belt will slide onto the cog.

Accessories

Don’t forget your accessories!

Order at: www.vax.co.uk/spares-and-solutions

3-in-1 Tool
1-1-129167

3-in-1 tool includes crevice tool for awkward
areas and corners, dusting brush for areas
such as skirting and an upholstery tool for
cleaning sofas, curtains, chair seats and
car interiors.

Pro cleaning kit
1-1-133326

All our best tools all in one kit that makes
cleaning your home quicker, easier and with
even better results. We’ve taken care of
cleaning all of the hard to reach areas such
as on top of cupboards and in between blinds
to the dust that collates behind and within
radiators.

What to do if it goes wrong

There is an
accessory missing.

Why does the vacuum
cleaner have no power?

Why won’t the vacuum
cleaner pick up?

SolutionProblem

• Check the contents panel on the box to make sure the part is included
with your machine.

• The plug may not be fully pushed into the electrical socket.

• Check if the fuse in the plug needs replacing. Always replace with
a British 13amp fuse.

• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages.

• Clean the lters and allow the vacuum cleaner to cool for approximately
1 hour (if you have washed the lters you will need to wait 24 hours for
the lters to fully dry before putting them back into the vacuum cleaner).

• The lters or separator may need cleaning. Go to ‘Taking care of your
machine’.

• The dirt container may not be tted correctly. Remove the dirt container and
re-attach making sure it is clicked rmly into place.

• The air vent is open, reducing the suction. Go to ‘Using your machine’.

• The dirt container may be blocked. Empty the dirt container and clean the
lters. Go to ‘Taking care of your machine’.

• There may be a blockage in the hose. Check and clear any blockages.

• The brushbar may not be turning. Go to ‘Why isn’t the brushbar rotating?’
below.

• If the accessory tool will not pick up, check and clear any blockages.

• The brushbar may not be turned on. Go to ‘Getting started’.

Why isn’t the
brushbar rotating?

• The vacuum cleaner may not be reclined. Go to ‘Getting started’.

• The brushbar may be obstructed. Go to ‘Taking care of your machine’.

• The brushbar may need resetting. Go to ‘Taking care of your machine’.

• The belt may be broken. Go to ‘Taking care of your machine’.

• The brushbar may be obstructed, check the brushbar and clear any
hair or debris. Go to ‘Taking care of your machine’.

Why is there a red light
on the oorhead?

• The lters may not be correctly tted. Go to ‘Taking care of your
machine.’

Why is dust escaping
from the vacuum?

IMPORTANT: To reduce the risk of personal injury, unplug the vacuum before performing

maintenance/troubleshooting checks.

• The dirt container may be full or blocked. Go to ‘Taking care of your
machine’.

• The lters may need cleaning. Go to ‘Taking care of your machine’.

• There may be a blockage in the hose. Check and clear any blockages.
Go to ‘Taking care of your machine’.

†

Registration required. Terms and conditions apply, see vax.co.uk for details.

GET IN TOUCH

[e-mail] vax.co.uk

EU Statement of Compliance: Manufacturer/EU importer: Vax Limited, hereby on our own responsibility, declare that the
U85-AS-Be and U85-AS-Pme are manufactured in compliance with the following Directives: Safety: 2014/35/EU Low Voltage
Directive. EMC: 2014/30/EU Electromagnetic Compatibility Directive.

Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.

© 2019 Vax Limited. All rights reserved. The VAX trade mark and Vax lozenge is the property of Techtronic Floor Care
Technology Ltd and is registered in the EU and may be pending or registered in other countries.

Vax Ltd, Pointon Way, Stonebridge Cross Business Park, Hampton Lovett, Droitwich, WR9 OLW, UK