Page 1
Operating instructions
multiMATIC
VRC 700f/4
AT, BE (de), CH (de), DE
Publisher/manufacturer
Vaillant GmbH
Berghauser Str. 40 D-42859 Remscheid
Tel. +49 21 91 18‑0 Fax +49 21 91 18‑2810
info@vaillant.de www.vaillant.de
Page 2
Contents
2 Operating instructions multiMATIC 0020237615_02
Contents
1 Safety.................................................................... 3
1.1 Action-related warnings ......................................... 3
1.2 Intended use.......................................................... 3
1.3 General safety information .................................... 3
2 Notes on the documentation .............................. 5
2.1 Observing other applicable documents ................. 5
2.2 Storing documents................................................. 5
2.3 Validity of the instructions...................................... 5
2.4 Nomenclature ........................................................ 5
2.5 Function availability ............................................... 5
3 Product description............................................. 5
3.1 Design of the product............................................. 5
3.2 Main function ......................................................... 6
3.3 Zones..................................................................... 6
3.4 Hybrid manager ..................................................... 6
3.5 Frost protection function ........................................ 6
3.6 Avoiding moisture and mould damage .................. 7
3.7 Preventing malfunctions ........................................ 7
3.8 Data plate .............................................................. 7
3.9 Serial number ........................................................ 7
3.10 CE marking............................................................ 7
4 Operation.............................................................. 7
4.1 Operating structure................................................ 7
4.2 Basic display.......................................................... 8
4.3 Operating concept ................................................. 8
5 Operating and display functions...................... 10
5.1 Information........................................................... 11
5.2 Settings................................................................ 13
5.3 Operating modes ................................................. 17
5.4 Advanced functions ............................................. 18
5.5 Messages ............................................................ 19
6 Troubleshooting ................................................ 19
6.1 Implementing the setting if the heat pump
fails ...................................................................... 19
6.2 Cleaning the outdoor temperature sensor........... 19
6.3 Changing the batteries......................................... 19
7 Care..................................................................... 20
7.1 Caring for the product.......................................... 20
8 Decommissioning.............................................. 20
8.1 Decommissioning the product ............................. 20
8.2 Recycling and disposal........................................ 20
9 Guarantee and customer service..................... 21
9.1 Guarantee............................................................ 21
9.2 Customer service................................................. 21
10 Technical data.................................................... 22
10.1 Product data in accordance with EU
Ordinance no. 811/2013, 812/2013..................... 22
Appendix ............................................................................23
A Overview of the operating and display
functions............................................................. 23
A.1 Operating modes ................................................. 23
A.2 End user level...................................................... 23
B Troubleshooting ................................................ 27
C Maintenance messages .................................... 28
Index ................................................................................... 29
Page 3
Safety 1
0020237615_02 multiMATIC Operating instructions 3
1 Safety
1.1 Action-related warnings
Classification of action-related warnings
The action-related warnings are classified in
accordance with the severity of the possible
danger using the following warning signs and
signal words:
Warning symbols and signal words
Danger!
Imminent danger to life or risk of
severe personal injury
Danger!
Risk of death from electric shock
Warning.
Risk of minor personal injury
Caution.
Risk of material or environmental
damage
1.2 Intended use
In the event of inappropriate or improper use,
damage to the product and other property
may arise.
The product is intended for using an eBUS
interface to control a heating installation with
heat generators from the same manufacturer.
The radio control, the radio receiver unit and
the wireless outdoor temperature sensor
must be installed in a location that receives
sufficiently high signal. The radio control is
not intended to be portable.
Intended use includes the following:
– observance of the operating instructions
included for the product and any other
system components
– compliance with all inspection and main-
tenance conditions listed in the instructions.
This product can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the product in a safe
way and understand the hazards involved.
Children must not play with the product.
Cleaning and user maintenance work must
not be carried out by children unless they are
supervised.
Any other use that is not specified in these instructions, or use beyond that specified in this
document shall be considered improper use.
Any direct use in industrial or commercial
processes is also deemed to be improper.
Caution.
Improper use of any kind is prohibited.
1.3 General safety information
1.3.1 Danger caused by improper
operation
Improper operation may present a danger to
you and others, and cause material damage.
▶ Carefully read the enclosed instructions
and all other applicable documents, particularly the "Safety" section and the warnings.
▶ Only carry out the activities for which in-
structions are provided in these operating
instructions.
1.3.2 Risk of injury caused by batteries
If the batteries are recharged contrary to instructions, there is a risk of serious personal
injury.
▶ Do not recharge the batteries.
1.3.3 Risk of material damage
▶ Do not short-circuit the connection con-
tacts in the product's battery compartment.
1.3.4 Risk of material damage caused by
acid
▶ Remove any dead batteries from the
product and dispose of these properly.
▶ Remove the batteries if you intend to store
the product and not use it for an extended
period.
1.3.5 Risk of material damage caused by
frost
▶ Ensure that the heating installation always
remains in operation during freezing conditions and that all rooms are sufficiently
heated.
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1 Safety
4 Operating instructions multiMATIC 0020237615_02
▶ If you cannot ensure the operation, have a
competent person drain the heating installation.
Page 5
Notes on the documentation 2
0020237615_02 multiMATIC Operating instructions 5
2 Notes on the documentation
2.1 Observing other applicable documents
▶ You must observe all operating instructions enclosed with
the system components.
2.2 Storing documents
▶ Keep this manual and all other applicable documents
safe for future use.
2.3 Validity of the instructions
These instructions apply only to:
VRC 700f/4 – article number
Austria
0020218359
Belgium
0020231557
Germany
0020218359
Switzerland
0020231557
2.4 Nomenclature
The following terms are used for simplification:
– System control: This refers to the VRC 700f/4 wireless
system control.
– Remote control: This refers to the VR 91f wireless
remote control.
– Outdoor temperature sensor: This refers to the wireless
outdoor temperature sensor.
2.5 Function availability
The functions described in these operating instructions are
not available for all system configurations.
The system control only shows the functions that are available in the system configuration you have installed.
3 Product description
3.1 Design of the product
3.1.1 Radio receiver unit
4
3
1
2
1 Wall-mounting base
2 Diagnostics socket
3 LED status display
4 Teach-in button
3.1.2 Radio controller
2
1
3
2
5
6
4
1 Display
2 Selection button
3 Diagnostics socket
4 Battery compartment
5 Wall-mounting base
cover
6 Rotary knob
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3 Product description
6 Operating instructions multiMATIC 0020237615_02
3.1.3 Radio outside temperature sensor
1
2
3
1 Wall-mounting base
2 Radio outside temperat-
ure sensor
3 Solar cell
3.2 Main function
The system control is a weather-compensated system control with an outdoor temperature sensor installed in the open
air.
The system control is connected to the outdoor temperature
sensor and the heat generator via the radio receiver unit.
The system control radio-controls the heating installation and
other connected components, e.g. the domestic hot water
generation for a connected domestic hot water cylinder or
the ventilation of a connected ventilation unit.
3.2.1 Heating
The outdoor temperature sensor measures the outdoor
temperature and forwards the values to the system control.
When the outdoor temperature is low, the system control increases the flow temperature of the heating installation. If the
outdoor temperature increases, the system control reduces
the flow temperature. The system control responds to the
fluctuations in the outdoor temperature and uses the flow
temperature to ensure that the room temperature remains at
the desired temperature.
3.2.2 Cooling
The room temperature sensor measures the room temperature and sends the data to the system control. If the room
temperature is higher than the desired temperature that is
set, the system control switches cooling on.
3.2.3 Ventilation
Using a controlled exchange of air, the ventilation unit ensures that the living rooms are ventilated and aerated. The
system control controls the air volume flow via the ventilation
levels that are set.
3.2.4 Domestic hot water generation
A temperature sensor measures the temperature of the water in the domestic hot water cylinder and forwards the values to the system control. If the temperature lies below the
set value, the system control increases the temperature in
the domestic hot water circuit and therefore heats up the water to the set domestic hot water temperature.
3.2.5 Circulation
The secondary return pipe is connected to the domestic hot
water pipe and forms a circuit with the domestic hot water
cylinder. The circulation pump pumps the domestic hot water
through the domestic hot water pipe, either continuously or
on a time-controlled basis. This means that domestic hot
water is available at the draw-off points.
3.3 Zones
A building is divided into several zones if the heat demand
differs between different sections of the building.
– If underfloor heating and radiator heating are installed in
a house.
– If a house contains more than one independent residen-
tial unit.
If more than one zone is available, the system control controls the available zones.
3.4 Hybrid manager
If a heat pump and an additional boiler are connected, you
can use the hybrid manager. If there is a heat demand, the
hybrid manager picks the heat generator that is more costefficient. The hybrid manager decides which heat generator
to operate based on the tariffs that are set in relation to the
heat demand.
To ensure that the heat pump and the boiler can work effectively and in synch with one another, the tariffs (→ Page 16)
must be set correctly. If the tariffs are set incorrectly, this results in increased costs.
3.5 Frost protection function
The frost protection function protects the heating installation and flat from frost damage. The frost protection function
monitors the outdoor temperature.
If the outdoor temperature
– falls below 4 °C, the system control switches the heat
generator on after a frost protection delay time, and
brings the target room temperature to 5 °C.
– rises above 5 °C, the system control does not switch the
heat generator on but monitors the outdoor temperature.
Note
The competent person can set the frost protection
delay time.
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Operation 4
0020237615_02 multiMATIC Operating instructions 7
3.6 Avoiding moisture and mould damage
In heavily insulated rooms that only allow a small exchange
of air, moisture and mould damage may occur.
▶ Ventilate the rooms regularly by opening windows and
activate the Ventilation boost function once to save
energy.
Conditions: Ventilation unit is connected
▶ Do not disconnect the ventilation unit from the power
mains.
▶ Clean and service the ventilation unit in accordance with
the instructions for the ventilation unit.
3.7 Preventing malfunctions
▶ Ensure that room air can circulate freely around the sys-
tem control, and that the system control is not covered by
furniture, curtains or other objects.
▶ Ensure that all thermostatic radiator valves in the room
where the system control is fitted are fully open.
3.8 Data plate
The data plate is located on the rear of the system control
underneath the unit mounting bracket.
The data plate contains the following information:
Information on the data
plate
Meaning
Serial number for identification; 7th to
16th digits = product article
number
VRC Product designation
V Rated voltage
mA Rated current
Read the instructions
LR06 Battery type designation
T60 Max. permitted environmental
temperature: 0 to 60 °C
3.9 Serial number
You can call up the serial number to the display under Menu
→ Information → Serial number. The 10-digit article number
is located in the second line.
3.10 CE marking
The CE mark shows that the products comply with the basic
requirements of the applicable guidelines as stated on the
data plate.
The manufacturer hereby declares that the type of radio
equipment that is described in these instructions complies
with Directive 2014/53/EU. The complete text for the EU Declaration of Conformity is available at: http://www.vaillantgroup.com/doc/doc-radio-equipment-directive/.
4 Operation
4.1 Operating structure
4.1.1 Adjustment and display levels
The product has two adjustment and display levels.
The end user level contains information and setting options
that you require as the end user.
The installer level is reserved for the competent person. It is
protected by a code. Only competent persons may change
any settings in the installer level.
End user level (→ Page 23)
4.1.2 Menu structure design
The menu structure consists of several selection levels and a
setting level.
You can always use the selection button Menu to access
selection level 1 from the basic display.
You can use the selection button Op. mode to directly access the setting level Operating mode.
The lowest level is always the setting level.
4.1.3 Selection level
Menu
Information
Desired temperatures
Timer programmes
Back
Select
1
4
3
2
1 Scroll bar
2 Current functions of the
selection buttons
3 Selection level list
entries
4 Current function or
selection level
The scroll bar (1) only appears if there are more list entries
than can be shown at once on the display.
4.1.4 Setting level
Zone 1
Set-back temp. heat.Set-back temp. heat.
Day temp. coolingDay temp. cooling
Day temp. heatingDay temp. heating
Back
Change
20.0 °C20.0 °C
26.0 °C26.0 °C
15.0 °C15.0 °C
21
3
5
4
1 Current selection
2 Current selection level
3 Values
4 Current functions of the
selection buttons
5 Setting level
In the setting level, you can select the values you want to
read or change.
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4 Operation
8 Operating instructions multiMATIC 0020237615_02
The system control must retrieve the values from the radio
receiver unit first, which can take up to 2 seconds. During
that time, the display shows dashes (--) instead of values.
4.1.5 Soft key function for the selection buttons
Both selection buttons have a soft key function, i.e. different
functions may be assigned to the selection buttons. If, for example, you press the left-hand selection button, the current
function switches from Menu to Back.
4.2 Basic display
Auto
5,0°C
°C
19,5
15:34
Desired heating temp. 20.0 °C
Menu
Op. mode
1
5
2
3
4
6
6
8
7
9
1 Symbol for the outdoor
temperature sensor
2 Outside temperature
3 Reception strength
4 Time
5 Room temperature
6 Function of the selec-
tion buttons
7 Desired setting
8 Symbol for Auto operat-
ing mode
9 Mode for the current
operating mode
The basic display appears:
– Depending on which level you are in, you must press the
left-hand selection button several times.
– If the system control is in a selection level or setting level
and you do not operate the system control for more than
5 minutes.
– If you press one of the selection buttons or turn the rotary
knob when the display is switched off.
The display switches off if you do not operate the system
control for more than 10 minutes.
4.2.1 Preferred zone in the basic display
If your heating installation has several zones, the competent
person sets the zone whose values are to appear in the basic display.
4.2.2 Preferred operating mode in the basic
display
If your heating installation is designed for two of the three
operating modes (heating, cooling or ventilating), you can
switch the basic display to the required operating mode.
Setting the preferred display (→ Page 16)
4.2.3 Information in the basic display
The basic display shows the most important current settings
and values for the heating installation.
Various information may appear in the basic display. This
depends on which operating mode you give preference to in
the basic display and the mode that this operating mode is
in.
4.2.3.1 Basic display for the Heating operating
mode
Mode Time
periods
Symbol Information field
Auto On
Desired heating temp.
appears:
– The system control
maintains the temperature at the desired
level.
Empty line appears:
– The system control
does not request any
heating energy.
Off
Day
Set-back
off Empty line
4.2.3.2 Basic display for the Cooling operating
mode
Mode Time
periods
Symbol Information field
Auto On Desired cooling temp.
Off Empty line
Day Desired cooling temp.
off Empty line
4.2.3.3 Basic display for the Ventilation operating
mode
Mode Time
periods
Symbol Information field
Auto On Max. vent. stage
Off Max. vent. stage
Day Ventilation stage
Set-back Ventilation stage
4.2.3.4 Basic display for the Manual cooling
advanced function
Mode Time periods Information field
Activated On Desired cooling temp.
Off Empty line
4.3 Operating concept
The system control is operated using two selection buttons
and a rotary knob.
You can use the selection buttons to do the following:
– Navigate through the selection levels and the setting
level in the menu structure.
– Select a set value.
– Confirm a set value.
– Navigate to the operating modes.
– Cancel changing a set value.
You can use the rotary knob to do the following:
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Operation 4
0020237615_02 multiMATIC Operating instructions 9
– Navigate through the list entries for a selection level.
– Select a selection level or setting level.
– Change a selected set value.
The display shows an element that is highlighted by white
writing on a black background. A flashing, highlighted value
means that you can change the value.
If you do not operate the system control for more than 10
seconds, the background lighting switches off.
If you do not operate the system control during a period of
more than 5 minutes, the basic display appears again.
If you do not operate the system control for more than
60 seconds, the system control becomes inoperative and
dashes (--) appear on the display instead of values.
4.3.1 Using the rotary knob to make settings in
the basic display
If the display shows the basic display, you can use the rotary
knob to change the setting for the desired temperature or
ventilation level.
The setting that you change depends on selecting the preferred display in the basic display, the selected operating
mode and the set mode for the operating mode.
4.3.1.1 Desired temperature in the Heating
operating mode
OK
Desired day temperature
Only today: 18 °C
For long-term change,
press OK
Mode Time
periods
Effect
Auto On Switch to another display view with the
request:
– Permanent change to the Day
temp. heating
– Change to the Day temp. heating
for six hours
Off Direct change to the Set-back temp.
heat. for six hours
Day Switch to another display view with the
request:
– Permanent change to the Day
temp. heating
– Change to the Day temp. heating
for six hours
Set-back Direct change to the Set-back temp.
heat. for six hours
off None
4.3.1.2 Desired temperature in the Cooling
operating mode
Mode Time
periods
Effect
Auto On Direct permanent change to the Day
temp. cooling
Off None
Day Direct permanent change to the Day
temp. cooling
off None
4.3.1.3 Ventilation level in the Ventilation operating
mode
Mode Time
periods
Effect
Auto On Direct permanent change to the Max.
vent. stage: Day
Off Direct permanent change to the Max.
vent. stge: Night
Day Direct permanent change to the Max.
vent. stage: Day
Set-back Direct permanent change to the Max.
vent. stge: Night
4.3.1.4 Desired temperature in the Manual cooling
advanced function
Mode Time
periods
Effect
Activated On Direct permanent change to the Day
temp. cooling
Off None
4.3.1.5 Using the rotary knob to make settings with
no effect
You cannot influence the following advanced functions by
turning the rotary knob:
– System OFF active
– Cylinder boost
– Party function
– 1 day at home
– Days at home scheduling
– 1 day away from home
– Days away from home scheduling
– Ventilation boost
– Screed-drying function
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5 Operating and display functions
10 Operating instructions multiMATIC 0020237615_02
4.3.2 Example, changing the display contrast
Auto
5.0 °C
°C
19.5
15:34
Desired heating temp. 20.0 °C
Menu
Op. mode
1. Press the left-hand selection button Back until the basic
display appears in the display.
2. Press the left-hand selection button Menu.
◁ The system control switches to selection level 1.
Menu
Information
Desired temperatures
Timer programmes
Back
Select
3. Turn the rotary knob until the list entry Basic settings
is highlighted.
Menu
Planning days away from homePlanning days away from home
Days at home scheduling
Basic settingsBasic settings
Back
Select
4. Press the right-hand selection button Select.
◁ The system control switches to selection level 2.
Basic settings
Language
Date/time
Display
Back
Select
5. Turn the rotary knob until the list entry Display is high-
lighted.
Basic settings
LanguageLanguage
Date/timeDate/time
Display
Back
Select
6. Press the right-hand selection button Select.
◁ The system control switches to setting level
Display. The adjustable value for the Display
contrast is highlighted.
Display
Display contrast
Button lock
9
Back Change
7. Press the right-hand selection button Change.
◁ The highlighted value flashes.
Display
Display contrast
Button lock
9
Cancel
OK
8. Turn the rotary knob to change the value.
Display
Display contrast
Button lock
12
Cancel
OK
9. Press the right-hand selection button OK to confirm the
change.
◁ The system control has saved the changed value.
10. Press the left-hand selection button Back repeatedly to
go back to the basic display.
5 Operating and display functions
Note
The functions described in this section are not
available for all system configurations.
Overview of operating modes and the end user
level
Operating modes (→ Page 23)
End user level (→ Page 23)
The path details given at the start of each function description indicate how you reach this function in the menu structure.
The description of the functions for ZONE1 also applies for
all available zones.
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Operating and display functions 5
0020237615_02 multiMATIC Operating instructions 11
5.1 Information
5.1.1 Reading the system status
Menu → Information → System status
– Under System status, there is a list containing inform-
ation that provides an overview of the current system
status, and current settings that you can change there.
5.1.1.1 System
Menu → Information → System status → Fault status
– If no maintenance is required and no faults have oc-
curred, the value No fault appears for Fault status.
If maintenance is required or a fault has occurred, the
value Fault list is shown for Fault status. In this case,
the right-hand selection button is for the Display function.
If you press the right-hand selection button Display, the
list of fault messages appears on the display.
Menu → Information → System status → Green IQ
– You can use the function if the connected heat generator
Green IQ is capable of this.
On: The operating mode controls the heat generator in the
heating and cylinder charging mode so that a maximum
gross calorific value utilisation is achieved.
Off: The operating mode is switched off.
Menu → Information → System status → Water pressure
– You can use this function to read the water pressure of
the heating installation.
Menu → Information → System status → System status
– You can use this function to read the heating installa-
tion's operating mode.
– Standby: The heating installation has no heat demand
and is in standby.
– Heat. mode: The heating installation heats the living
rooms to the Desired heating temp..
– Cooling: The heating installation cools the living rooms
to the Desired cooling temp..
– DHW: The heating installation heats the domestic hot wa-
ter in the cylinder to the desired temperature Domestic
hot water.
Menu → Information → System status → Collector temp.
– You can use this function to read the current temperature
on the collector temperature sensor.
Menu → Information → System status → Solar yield
– You can use this function to read the total solar yield.
Note the contents of the section Display for energy consumption and energy yield (→ Page 12).
Menu → Information → System status → Reset solar yield
– If you select the Yes setting in the Reset solar yield
function and press the right-hand selection button OK,
you reset the previously totalled solar yield to 0 kWh.
Menu → Information → System status → Environmental
yield
– You can use this function to read the total environment
yield.
Note the contents of the section Display for energy consumption and energy yield (→ Page 12).
Menu → Information → System status → Curr. room air
hum.
– You can use this function to read the current room air
humidity. The room air humidity sensor is installed in the
system control.
Menu → Information → System status → Current dew
point
– You can use this function to read the current dew point.
The dew point indicates the temperature at which the
water vapour in the air condenses and settles on objects.
Menu → Information → System status → triVAI
– You can use this function to read whether the heat pump
or the back-up boiler (gas, oil or electricity) is currently
covering the heat demand. The energy manager uses
the triVAI and the comfort criteria to decide which heat
generator to use.
If the value that is read is greater than 1, the heat pump is
better at covering the heat demand than the back-up boiler.
Menu → Information → System status → Battery status
– You can use this function to read the battery's state of
charge.
– OK: The battery has sufficient charge.
– Critical: The battery is almost flat.
Menu → Information → System status → Signal strength
– You can use this function to read how strong the radio
link between the radio receiver unit and the system control is.
– 4: The radio link is within the acceptable range. If the
reception strength is < 4, the radio link is not stable.
– 10: The radio link is highly stable.
5.1.1.2 ZONE1
Menu → Information → System status → Day temp. heating
– You can use this function to set the desired day temper-
ature for the zone.
Day temp. heating is the temperature that you want to have
in the rooms during the day or when you are at home.
Menu → Information → System status → Day temp. cooling
– You can use this function to set the desired day temper-
ature for the zone.
Day temp. cooling is the temperature that you want to have
in the rooms during the day or when you are at home.
Menu → Information → System status → Set-back temp.
heat.
– You can use this function to set the desired set-back
temperature for the zone.
Set-back temp. heat. is the temperature that you want to
have in the rooms during the night or when you are away
from home (night mode).
Menu → Information → System status → Room temperature
– If the system control is installed outside of the heat gen-
erator, you can read the current room temperature.
Page 12
5 Operating and display functions
12 Operating instructions multiMATIC 0020237615_02
The system control has an integrated temperature sensor,
which determines the room temperature.
5.1.1.3 Ventilation
Menu → Information → System status → Air quality
sensor 1/2
– You can use this function to read the measured values
from the air quality sensor.
Menu → Information → System status → Exhaust air humidity
– You can use this function to read the exhaust air humidity
in the ventilation unit's ventilation shaft.
5.1.2 Display of energy consumption and energy
yield
In the display and in the app that can also be used, the control displays values for the energy consumption and/or the
energy yield.
The control displays an estimation of the values for the installation. Among other things, the values are influenced by
the following:
– The installation/design of the heating installation
– User behaviour
– Seasonal environmental conditions
– Tolerances and components
External components, such as external heating pumps or
valves, and other consumers and appliances in the household are still not taken into consideration.
The deviations between the energy consumption or energy
yield that is displayed and the actual energy consumption or
energy yield may be significant.
The specifications for the energy consumption or energy
yield are not suitable to be used to create or compare energy
billing.
5.1.2.1 Consumption
Some components do not support the calculation of consumption, the total of which is shown on the display. In the
instructions for the components, you can find out if and how
the individual components determine the consumption.
Menu → Information → Consumption → Current month →
Heating → Electricity
–
You can use this function to read the total electrical consumption for heating in the current month.
Menu → Information → Consumption → Current month →
Heating → Fuel
– You can use this function to read the total fuel consump-
tion in kWh for heating in the current month.
Menu → Information → Consumption → Current month →
Hot water → Electricity
– You can use this function to read the total electrical con-
sumption for hot water in the current month.
Menu → Information → Consumption → Current month →
Hot water → Fuel
– You can use this function to read the total fuel consump-
tion in kWh for hot water in the current month.
Menu → Information → Consumption → Last month →
Heating → Electricity
– You can use this function to read the total electrical con-
sumption for heating in the last month.
Menu → Information → Consumption → Last month →
Heating → Fuel
– You can use this function to read the total fuel consump-
tion in kWh for heating in the last month.
Menu → Information → Consumption → Last month → Hot
water → Electricity
– You can use this function to read the total electrical con-
sumption for hot water in the last month.
Menu → Information → Consumption → Last month → Hot
water → Fuel
– You can use this function to read the total fuel consump-
tion in kWh for hot water in the last month.
Menu → Information → Consumption → History → Heating
→ Electricity
– You can use this function to read the total electrical con-
sumption for heating since start-up.
Menu → Information → Consumption → History → Heating
→ Fuel
– You can use this function to read the total fuel consump-
tion in kWh for heating since start-up.
Menu → Information → Consumption → History → Hot water → Electricity
– You can use this function to read the total electrical con-
sumption for hot water since start-up.
Menu → Information → Consumption → History → Hot water → Fuel
– You can use this function to read the total fuel consump-
tion in kWh for hot water since start-up.
5.1.2.2 Diagram: Reading the solar yield
Menu → Information → Solar yield
– The diagram under Solar yield shows a comparison of
the monthly solar yields between the previous and the
current year.
The total yield is displayed on the bottom right. The highest
value achieved in one month for the last two years is displayed in the top right.
5.1.2.3 Diagram: Reading the environmental yield
Menu → Information → Environmental yield
– The diagram under Environmental yield shows a com-
parison between the monthly environmental yields for the
previous year and for the current year.
The total yield is displayed on the bottom right. The highest
value achieved in one month for the last two years is displayed in the top right.
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0020237615_02 multiMATIC Operating instructions 13
5.1.2.4 Diagram: Reading the electrical
consumption
Menu → Information → Electrical consumption
– The diagram under Electrical consumption shows a
comparison between the monthly consumption of electricity for the previous year and for the current year.
The total yield is displayed on the bottom right. The highest
value achieved in one month for the last two years is displayed in the top right.
5.1.2.5 Diagram: Reading the fuel consumption
Menu → Information → Fuel consumption
– The diagram below Fuel consumption shows a compar-
ison between the monthly fuel consumption for the previous year and for the current year.
The total yield is displayed on the bottom right. The highest
value achieved in one month for the last two years is displayed in the top right.
5.1.2.6 Diagram: Reading the heat recovery yield
Menu → Information → Heat recovery
– The diagram under Heat recovery shows a comparison
between the monthly heat recovery yield for the previous
year and for the current year.
The total yield is displayed on the bottom right. The highest
value achieved in one month for the last two years is displayed in the top right.
5.1.3 Read competent person contact details
Menu → Information → Contact details
– If the competent person entered their company name and
telephone number when they installed the product, you
can read this data under Contact details.
5.1.4 Reading the serial number and article
number
Menu → Information → Serial number
– You can use this function to read the product's serial
number. The article number is found in the second line.
5.2 Settings
5.2.1 Setting desired temperatures
This function is used to set the desired temperatures for the
zone and hot water generation.
5.2.1.1 Zone
Menu → Desired temperatures → ZONE1
– You can set different desired temperatures for the zone:
Heating
– Day temp. heating: Set a comfortable room temperature
in the living rooms.
– Set-back temp. heat.: Set a low room temperature at
which the living rooms do not cool down.
Cooling
– Day temp. cooling: Set a comfortable room temperature
in the living rooms.
5.2.1.2 Hot water generation
Danger!
Risk of death from legionella.
Legionella multiply at temperatures below
60 °C.
▶ Have a competent person inform you
about the measures that should be taken
to protect against Legionella in your installation.
▶ Do not set any water temperatures below
60 °C without consulting the competent
person first.
Menu → Desired temperatures → Domestic hot water
– You can set the desired Domestic hot water temperat-
ure for the domestic hot water circuit.
If a heat pump is connected and you have set the desired
temperature to above 55 °C, it may be the case that it is the
back-up boiler that predominantly takes on the task of supplying domestic hot water.
5.2.2 Setting the ventilation level
Menu → Ventilation stage
– You can use this function to set how quickly the used
room air is replaced with fresh outdoor air.
Max. vent. stage: Day: The ventilation guarantees quick
exchange of air.
Max. vent. stge: Night: The ventilation guarantees a reduced air change.
5.2.3 Time programme
You can use the time programme to switch the system control between two implemented settings at specified times.
To do this, create the required time periods in the time programme.
Setting the Heating time programme (→ Page 14)
Setting the Cooling time programme (→ Page 14)
Setting the domestic hot water circuit time programme
(→ Page 14)
Setting the Circulation time programme (→ Page 14)
Setting the Ventilation time programme (→ Page 15)
Setting the High tariff time programme (→ Page 15)
You can create up to three time periods for each individual
day and for predefined blocks (Monday - Friday, Saturday -
Sunday, Monday - Sunday).
When entering time periods for individual days or blocks, the
last information that was entered always applies.
If you have not set any time periods, the system control uses
the time periods set in the factory settings.
Note
Once time programmes are set, they are retained
even if there is a loss of voltage.
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14 Operating instructions multiMATIC 0020237615_02
5.2.3.1 Heating operating mode example: Time
period for a day
18:0016:30
22:30
16 °C
21 °C
20:00
A
B
1
3
1
4
2 2
A Time
B Temperature
1 Day temp. heating
2 Set-back temp. heat.
3 Time period 1
4 Time period 2
You can specify the temperatures (Day temp. heating and
Set-back temp. heat.) in the Setting the Desired temperatures (→ Page 13) function.
You can specify the times for the time periods in the Setting
time programmes Heating (→ Page 14) function.
Day temp. heating: 21 °C
Set-back temp. heat.: 16 °C
Period 1: 16:30-18:00
Period 2: 20:00–22:30
Within the time periods, the system control maintains the
room temperature at the set Day temp. heating.
Outside of the time periods, the system control maintains the
room temperature at the set Set-back temp. heat..
5.2.3.2 Setting time programmes quickly
If, for example, you require different time periods for just
one working day in the week, first set the times for the entire
block Monday - Friday. Then set the different time period for
the working day.
5.2.3.3 Displaying and changing different times in
the block
Monday - Sunday
Period 1:
Period 2:
Period 3:
!! : !! - !! : !!
!! : !! - !! : !!
!! : !! - !! : !!
Back
Select
If you view a block in the display and have defined a different
time period for a day in this block, the display indicates the
time periods in the block with !!.
Individual dates vary from
the selected time programme
Mo-Su.
OKBack
If you press the right-hand selection button Select, a message appears on the display which informs you about different time periods. You do not need to adjust the times.
You can use the right-hand selection button OK to display
and change the set times for the block marked with !!.
5.2.3.4 Setting the Heating time programme
Menu → Time programmes → ZONE1
– The time programmes are only effective for the Heat-
ing operating mode in automatic mode. Within the time
periods, the system control brings the temperature of
the connected rooms to the set desired temperature Day
temp. heating. Outside of these time periods, the system
control switches to the operating mode that the competent person has set: Eco or Set-back temp. heat.. If the
competent person has left the factory setting Eco, the
system control switches off the heating function.
Setting the Heating operating mode. (→ Page 17)
5.2.3.5 Setting the Cooling time programme
Menu → Time programmes → ZONE1: Cooling
– The time programmes are only effective in the Cooling
mode and the Manual cooling advanced function. In
each set time period, the desired temperature that you
set in the Desired temperatures function applies. Within
the time periods, the zone cools the living areas to the
desired Day temp. cooling temperature. Outside this
time period, there is no cooling.
5.2.3.6 Setting the domestic hot water generation
time programme
Menu → Time programmes → DHW circuit
– The time programmes are only effective for domestic hot
water generation in automatic mode. In each set time
period, the desired Domestic hot water temperature
applies. At the end of a time period, the system control
switches the domestic hot water generation off until the
start of the next time period.
5.2.3.7 Setting the time programme Circulation
Menu → Time programmes → Circulation
– The time programmes are only effective for circulation
in Automatic mode. The set time periods determine the
operating times for circulation. Within the time period, the
circulation is switched on. Outside the time period, the
circulation is switched off.
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0020237615_02 multiMATIC Operating instructions 15
5.2.3.8 Setting the Ventilation time programme
Menu → Time programmes → Ventilation
– The time programmes are only effective for ventilation
in automatic mode. In each set time period, the ventilation level that you set in the Ventilation function applies.
Within the time period, the system control regulates the
ventilation unit to Max. vent. stage: Day as a maximum.
Outside the time period, the system control regulates the
ventilation unit to Max. vent. stge: Night as a maximum.
5.2.3.9 Setting the High tariff time programme
Menu → Time programmes → High tariff
– You can use this function to set when the high tariff or the
low tariff should be used to calculate the costs.
Within the time period: For the high tariff
Outside of the time period: For the low tariff
The times of high tariff depend on your energy supply company.
If the energy supply company only offers one tariff, you do
not need to set any time periods. The cost for the electricity
is calculated using one tariff.
Setting costs (→ Page 16)
5.2.4 Days away from home scheduling
Menu → Days away from home scheduling
– You can use this function to set a period of time and a
temperature for the days that you are away from home.
Heating installation operation during the set time
period
– The domestic hot water is not being heated.
– The previously set temperature applies for all zones.
– The ventilation runs at the lowest ventilation level.
– The cooling is switched off.
While the Days away from home scheduling function is
activated, it has priority over the set operating mode. At the
end of the specified period, or if you cancel the function, the
heating installation returns to the pre-set mode.
5.2.5 Day at home scheduling
Menu → Days at home scheduling
– In the specified period, the heating installation works in
the Automatic mode mode and uses the day settings for
Sunday, which were set using the Time programmes
function. At the end of the specified period, or if you cancel the function, the heating installation returns to the preset mode.
5.2.6 Select language
Menu → Basic settings → Language
– You can use this function to change to the language that
you want to appear in the display.
5.2.6.1 Setting your language
1. Press the left-hand selection button repeatedly until the
basic display appears.
2. Press the left-hand selection button again.
3. Rotate the rotary knob clockwise until the dotted line
appears.
4. Turn the rotary knob anti-clockwise until the second list
entry above the dotted line is highlighted.
5. Press the right-hand selection button twice.
6. Turn the rotary knob until you find a language that you
understand.
7. Press the right-hand selection button.
5.2.7 Setting the date and time
Note
If you disconnect the entire heating installation
from the power supply, the time continues to run
correctly for 30 minutes. You then have to reset
the date and time.
5.2.7.1 Setting the date
Menu → Basic settings → Date/time → Date
– Select this function to set the current date. All functions
that contain a date relate to the set date.
5.2.7.2 Setting the time
Menu → Basic settings → Date/time → Time
– Select this function to set the current time. All functions
that contain a time relate to the set time.
5.2.8 Activating the automatic or manual change-
over to daylight saving time
Menu → Basic settings → Date/time → Daylight saving
time
– You can use this function to set whether the system con-
trol automatically changes over to daylight saving time, or
whether you want to do this manually.
– Auto: The system control automatically changes over
to daylight saving time. The system control uses Central
European Summer Time: Start = last Sunday in March,
end = last Sunday in October.
– Manual: You have to manually change over to daylight
saving time.
If the outdoor temperature sensor is equipped with a DCF77
receiver, the time is changed over automatically. This Day-
light saving time function is not used.
5.2.9 Set display contrast
Menu → Basic settings → Display → Display contrast
– You can use this function to set the display contrast in
relation to the brightness of the surroundings to ensure
that the display is clearly legible.
5.2.10 Activating Button lock
Menu → Basic settings → Display → Button lock
– You can use this function to activate the button lock. After
one minute of not pressing any button or operating the
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16 Operating instructions multiMATIC 0020237615_02
rotary knob, the button lock is active and you can no
longer change any functions unintentionally.
Each time you actuate the system control, the following message appears in the display Button lock active To unlock,
press OK for 3 seconds. If you press and hold the OK button for three seconds, the basic display appears and you can
change functions. The button lock becomes active again if
you do not press any button or operate the rotary knob for
one minute.
To permanently remove the button lock, you must first release the button lock and then select the value off in the
Button lock function.
5.2.11 Setting the preferred display
Menu → Basic settings → Display → Preferred display
– You can use this function to choose whether you see
the data for heating, cooling or ventilation in the basic
display.
5.2.12 Setting costs
You must specify all tariffs in the unit of currency per kWh for
the calculation to be correct.
If the tariffs are in the unit of currency per m3for you, request
that your energy supply company provides the required tariffs in the unit of currency per kWh.
If your energy supply company only offers one electricity
tariff, enter the same value for the High-tariff elec. rate
(→ Page 16) and Low-tariff elec. rate (→ Page 16) functions.
Round the tariff data up or down to one decimal point. To
establish the factor that is to be set, multiply the value by 10.
Example:
Costs Factor to be set
Tariff for aux.
heater
(Gas, oil, electricity)
11.3 currency
units/kWh
113
Low-tariff elec. rate
(heat pump)
14.5 currency
units/kWh
145
High-tariff elec. rate
(heat pump)
18.7 currency
units/kWh
187
5.2.12.1 Setting the tariff for the back-up boiler
Menu → Basic settings → Costs → Tariff for aux. heater
– The hybrid manager can use this function to correctly
calculate the costs for the back-up boiler. To do this, the
hybrid manager requires the factor that is to be set.
In order to enter the correct factor, you must request the tariff
from your energy supply company and calculate the factor in
accordance with the example.
5.2.12.2 Setting the low-tariff electricity rate
Menu → Basic settings → Costs → Low-tariff elec. rate
– The hybrid manager can use this function to correctly
calculate the costs for the back-up boiler. To do this, the
hybrid manager requires the factor that is to be set.
In order to enter the correct factor, you must request the tariff
from your energy supply company and calculate the factor in
accordance with the example.
5.2.12.3 Setting the high-tariff electricity rate
Menu → Basic settings → Costs → High-tariff elec. rate
– The hybrid manager can use this function to correctly
calculate the costs for the back-up boiler. To do this, the
hybrid manager requires the factor that is to be set.
In order to enter the correct factor, you must request the tariff
from your energy supply company and calculate the factor in
accordance with the example.
5.2.13 Set offset room temperature
Menu → Basic settings → Offset → Room temperature
– The system control can display the current room temper-
ature if it is installed in a living room.
A thermometer is integrated in the system control for measuring the room temperature. You can use the offset to correct the measured temperature value.
5.2.14 Set offset outdoor temperature
Menu → Basic settings → Offset → Outside temperature
– The thermometer in the system control's outdoor temper-
ature sensor measures the outdoor temperature. You can
use the offset to correct the measured temperature value.
5.2.15 Changing a zone name
Menu → Basic settings → Enter zone name
– You can now modify the factory-specified zone names as
you wish. The name is limited to 10 characters.
5.2.16 Activating Heat recovery
Menu → Basic settings → Ventilation → Heat recovery
– The Heat recovery function is set to Auto. This means
that an internal control system checks whether heat recovery makes sense, or whether the outdoor air can be
guided directly into the living room. For more information,
see the operating instructions for recoVAIR.../4 and later
models.
If you have selected Activate, heat recovery is used constantly.
5.2.17 Setting the room air humidity
Menu → Basic settings → Max. room air humidity
– If the room air humidity exceeds the value set, a connec-
ted dehumidifier is activated. As soon as the value drops
below the value that is set, the dehumidifier switches off
again.
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0020237615_02 multiMATIC Operating instructions 17
5.2.18 Resetting to default setting
You can reset the settings for the Time programmes or for
Everything to the default setting.
Menu → Basic settings → Default setting → Time programmes
– With Time programmes, you reset all the settings you
have made in the Time programmes function to the
default setting. All other settings that include times, such
as Date/time, are not affected.
While the system control is resetting the time programme
settings to the default settings, In progress is shown on the
display. The basic display is then shown on the display.
Caution.
Risk of a malfunction.
The Default setting Everything function
restores all settings to the default settings,
including those set by the competent person.
It may be the case that it is no longer possible
to operate the heating installation after this.
▶ Arrange for the competent person to reset
all settings to factory settings.
Menu → Basic settings → Default setting → Everything
– While the system control is restoring the factory settings,
Reset to default setting In progress is shown in the
display. The installation assistant is then shown in the
display; it must only be operated by a competent person.
5.2.19 Installer level
The Installer level is reserved for the competent person and
is therefore protected by an access code. At this level, the
competent person can implement the required settings.
5.3 Operating modes
The operating modes can be activated directly from any
operating mode using the right-hand selection button Op.
mode. If the heating installation is equipped with more than
one zone, the activated operating mode only applies for the
zone that was preset by the competent person.
If more than one zone is activated, you can set a separate
operating mode for each zone using the left-hand selection
button Menu→ Basic settings.
The path details given at the start of each operating mode
description indicate how you reach this operating mode in
the menu structure.
5.3.1 Setting the Heating operating mode
Op. mode → Heating
Menu → Basic settings → Operating mode → ZONE1 →
Heating
– You can use this function to specify how the heating in-
stallation should operate during heating.
off: The zone is switched off in this operating mode and the
frost protection function is activated.
Auto: The operating mode brings the zone to the desired
temperature set for Day temp. heating in the time periods
that you have set in the time programme.
Outside these time periods, the system control regulates the
control behaviour set by the competent person.
– Eco The heating function is switched off and the system
control monitors the outdoor temperature. If the outdoor
temperature falls below 3 °C, the system control switches
the heating function on after the end of the frost protection delay time and brings the room temperature to the
set desired temperature Set-back temp. heat.. Despite
the heating function being activated, the burner is only
active on demand. If the outdoor temperature rises above
4 °C, the system control switches the heating function off,
but continues to monitor the outdoor temperature.
– Set-back: The heating function is switched on and the
system control brings the room temperature to the set
desired temperature Set-back temp. heat..
Day: The operating mode brings the zone to the desired
temperature Day temp. heating, regardless of the time periods that you have set in the time programme.
Set-back: The operating mode brings the zone to the desired temperature Set-back temp. heat., regardless of the
time periods that you have set in the time programme.
5.3.2 Setting the Cooling operating mode
Op. mode → Cooling
Menu → Basic settings → Operating mode → ZONE1 →
Cooling
– You can use this function to specify how the heating in-
stallation should operate during cooling.
off: The zone is switched off in this operating mode.
Auto: The operating mode brings the zone to the desired
temperature Day temp. cooling in the time periods that you
have set in the time programme. Outside these time periods,
the Cooling function is switched off.
Day: The operating mode brings the zone to the desired
temperature set for Day temp. cooling, regardless of the
time periods that you have set in the time programme.
5.3.3 Setting the Ventilation operating mode
The operating instructions for the ventilation unit explain how
the ventilation unit works with the ventilation levels.
Op. mode → Ventilation
– You can use this function to define how the ventilation
unit operates during ventilation.
Auto: The operating mode controls the air exchange via
the set ventilation level Max. vent. stage: Day in the set
time periods that you have defined in the time programme.
The set ventilation level Max. vent. stge: Night is effective
outside of the time periods.
If air-quality sensors are connected to the ventilation unit, the
ventilation unit varies the ventilation levels:
– If the air quality is good, the ventilation unit works at a
lower ventilation level than the one that is set.
– If the air quality is poor, the ventilation unit works at a
higher ventilation level. However, the ventilation unit cannot exceed the Max. vent. stage: Day and Max. vent.
stge: Night ventilation levels that are set.
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5 Operating and display functions
18 Operating instructions multiMATIC 0020237615_02
Day: The operating mode constantly controls the exchange
of air using the value that you set in the Max. vent. stage:
Day ventilation level.
Set-back: The operating mode constantly controls the ex-
change of air using the value that you set in the Max. vent.
stge: Night ventilation level.
5.3.4 Setting the operating mode for domestic
hot water generation
Op. mode → Domestic hot water
– You can use this function to specify how the heating in-
stallation should operate during domestic hot water generation.
off: Domestic hot water generation is switched off and the
frost protection function is activated.
Auto: The operating mode brings the domestic hot water
generation to the desired temperature set for Domestic hot
water in the time periods that you have set in the time programme.
Day: The operating mode brings the domestic hot water generation to the desired temperature set for Domestic hot wa-
ter, regardless of the time periods that you have set in the
time programme.
5.3.5 Operating mode for circulation
The operating mode for circulation always corresponds to
the operating mode for hot water. You cannot set a different
operating mode.
5.4 Advanced functions
The advanced functions can be activated directly from any
operating mode using the right-hand selection button Op.
mode. If the heating installation is equipped with more than
one zone, the activated advanced function only applies for
the zone that was preset by the competent person.
If more than one zone is activated, you can set a separate
advanced function for each zone using the left-hand selection button Menu → Basic settings.
The path details given at the start of each advanced function
description indicate how you can access this advanced function in the menu structure.
5.4.1 Activating manual cooling
Op. mode → Manual cooling
– If the outdoor temperature is high, you can activate the
Manual cooling advanced function. You define for how
many days you want to activate the advanced function. If
you activate Manual cooling, you cannot use the heating
function at the same time. The Manual cooling function
takes priority over the heating function.
The setting applies for as long as the advanced function is
active. The advanced function is deactivated if the days that
are set have elapsed or if the outdoor temperature falls below 4 °C.
If you want to set the temperature separately for more than
one zone, you can set these temperatures using the Desired
temperatures function.
5.4.2 Activating 1 day at home
Op. mode → 1 day at home
Menu → Basic settings → Operating mode → ZONE1 → 1
day at home
– The 1 day at home advanced function activates the
automatic mode in the operating mode Heating with the
settings for the Sunday.
The advanced function is automatically deactivated after
00:00 (midnight) or you can cancel the advanced function
first. The heating installation then returns to the pre-set operating mode.
5.4.3 Activating 1 day away from home
Op. mode → 1 day away from home
Menu → Basic settings → Operating mode → ZONE1 → 1
day away from home
– The 1 day away from home advanced function brings
the room temperature to the desired Set-back temperature.
Domestic hot water generation and circulation are switched
off and the frost protection is activated.
Ventilation is activated and works at the lowest ventilation
level.
The advanced function is automatically deactivated after
00:00 (midnight) or you can cancel the advanced function
first. The heating installation then returns to the pre-set operating mode.
5.4.4 Activating Ventilation boost
Op. mode → Ventilation boost
Menu → Basic settings → Operating mode → ZONE1 →
Ventilation boost
– This Ventilation boost advanced function switches the
zone off for 30 minutes.
The frost protection function is activated, and domestic hot
water generation and circulation remain active.
Ventilation is activated and works at the highest ventilation
level.
The advanced function is automatically deactivated after 30
minutes or you can cancel the advanced function first. The
heating installation will then return to the pre-set operating
mode.
5.4.5 Activating Party function
Op. mode → Party function
Menu → Basic settings → Operating mode → ZONE1 →
Party function
– The advanced function regulates the room temperature
to the desired Day temperature, the domestic hot water
to the desired Domestic hot water temperature and the
ventilation to ventilation level Max. vent. stage: Day in
accordance with the set time periods. The circulation is
activated.
The advanced function is automatically deactivated after six
hours or you can cancel the advanced function first. The
heating installation will then return to the pre-set operating
mode.
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Troubleshooting 6
0020237615_02 multiMATIC Operating instructions 19
5.4.6 Activating Cylinder boost
Op. mode → Cylinder boost
– The Cylinder boost advanced function heats the water
in the domestic hot water cylinder until it reaches the set
desired temperature Domestic hot water.
The advanced function is active for one hour unless you cancel it sooner. The heating installation then returns to the preset operating mode.
5.4.7 Activating System OFF active
Op. mode → System OFF active
– The System OFF active advanced function switches off
the heating function, the domestic hot water circuit, the
circulation and the cooling. The frost protection function
is activated.
Ventilation is activated and works at the lowest ventilation
level.
The advanced function is deactivated by cancelling the advanced function. The heating installation will then return to
the pre-set mode.
5.5 Messages
5.5.1 Maintenance message
Maintenance messages (→ Appendix C)
If maintenance is required, the system control displays a
maintenance message in the display.
To prevent the heating installation from breaking down and
to prevent damage, you must pay attention to the maintenance message:
▶ Observe the operating instructions for the unit shown.
▶ Only carry out the maintenance instructions that are de-
scribed in the operating instructions for the unit shown.
▶ For all other maintenance instructions, inform the com-
petent person.
5.5.2 Fault message
Fault messages (→ Appendix B)
A fault message with fault code (e.g. F.33) and the affected
heat generator appear in the system control's display.
▶ Press the Reset selection button.
– Heat generator fault clearance? appears in the
display.
▶ Press the OK selection button.
– Faults are cleared for the heat generator briefly
appears in the display.
▶ If the fault persists, inform the competent person.
If you would like to see the basic display on the display
again, press the left-hand selection button Back.
You can read the current fault messages under Menu → In-
formation → System status → Fault status. As soon as a
fault message occurs for the heating installation, the setting
level displays the value Fault list. The right-hand selection
button has been assigned the Display function.
6 Troubleshooting
Overview of fault messages (→ Appendix B)
6.1 Implementing the setting if the heat pump
fails
If the fault message Restricted operation/ comfort protection Inactive appears on the display, the heat pump has
failed and the system control enters limp home mode. The
back-up boiler now supplies the heating installation with
heating energy. During installation, the competent person
has restricted the temperature for limp home mode. You can
feel that the domestic hot water and heating are not becoming very hot.
While you wait for the competent person to come, you can
use the rotary knob to implement the following settings:
Inactive: The system control works in limp home mode;
heating and domestic hot water become moderately hot.
Heating: The back-up boiler takes over the heating mode;
the heating becomes hot, the domestic hot water is cold.
DHW: The back-up boiler takes over the domestic hot water
mode; the domestic hot water becomes hot, the heating is
cold.
DHW+heat.: The back-up boiler takes over the heating and
domestic hot water mode; the heating and the domestic hot
water become hot.
The back-up boiler is not as efficient as the heat pump,
meaning that using only the back-up boiler to generate heat
is expensive.
If you want to implement settings on the system control, click
Back and the basic display appears in the display. After five
minutes of no operation, the fault message appears again in
the display.
6.2 Cleaning the outdoor temperature sensor
▶ Clean the solar cell with a damp cloth and a little solvent-
free soap. Do not use sprays, scouring agents, detergents, solvents or cleaning agents that contain chlorine.
Note
After you have cleaned the solar cell, there is
a delay before the fault message disappears
because the battery has to be recharged first.
6.3 Changing the batteries
Danger!
Risk of death caused by unsuitable batter-
ies!
If batteries are replaced with the wrong type
of battery, there is a risk of explosion.
▶ Ensure that you use the correct battery
type when replacing batteries.
▶ Dispose of used batteries in accordance
with the instructions in this manual.
Page 20
7 Care
20 Operating instructions multiMATIC 0020237615_02
A
B
1. Remove the system control from the unit mounting
bracket as shown in the figure.
A
B
!
2. Open the battery compartment as shown in the figure.
3. Always change all the batteries at the same time.
– Only use LR06 batteries
– Do not use rechargeable batteries
– Do not combine the batteries with other battery
types
– Do not combine new and used batteries
4. Insert the batteries, making sure that the poles are the
right way round.
5. Do not short-circuit the connection contacts.
6. Close the battery compartment.
B
A
7. Clip the system control into the unit mounting bracket
as shown in the figure, making sure that it clicks into
place.
7 Care
7.1 Caring for the product
▶ Clean the casing with a damp cloth and a little solvent-
free soap.
▶ Do not use sprays, scouring agents, detergents, solvents
or cleaning agents that contain chlorine.
8 Decommissioning
8.1 Decommissioning the product
If you want to replace or remove the product, you must decommission the heating installation.
▶ This work should be carried out by a competent person.
▶ Remove the batteries if you intend to store the product
and not use it for an extended period.
8.2 Recycling and disposal
▶ The competent person who installed your product is re-
sponsible for the disposal of the packaging.
If the product is labelled with this mark:
▶ In this case, do not dispose of the product with the
household waste.
▶ Instead, hand in the product to a collection centre for
waste electronic or electrical equipment.
If the product contains batteries that are labelled with
this mark, these batteries may contain substances that are
hazardous to human health and the environment.
Page 21
Guarantee and customer service 9
0020237615_02 multiMATIC Operating instructions 21
▶ In this case, dispose of the batteries at a collection point
for batteries.
9 Guarantee and customer service
9.1 Guarantee
Applicability: Belgium
Die N.V. VAILLANT gewährleistet eine Garantie von 2 Jahren auf alle Material- und Konstruktionsfehler ihrer Produkte
ab dem Rechnungsdatum.
Die Garantie wird nur gewährt, wenn folgende Voraussetzungen erfüllt sind:
1. Das Gerät muss von einem qualifizierten Fachmann
installiert worden sein. Dieser ist dafür verantwortlich,
dass alle geltenden Normen und Richtlinien bei der
Installation beachtet wurden.
2. Während der Garantiezeit ist nur der Vaillant Werkskundendienst autorisiert, Reparaturen oder Veränderungen
am Gerät vorzunehmen. Die Werksgarantie erlischt,
wenn in das Gerät Teile eingebaut werden, die nicht
von Vaillant zugelassen sind.
3. Damit die Garantie wirksam werden kann, muss die Garantiekarte vollständig und ordnungsgemäß ausgefüllt,
unterschrieben und ausreichend frankiert spätestens
fünfzehn Tage nach der Installation an uns zurückgeschickt werden.
Während der Garantiezeit an dem Gerät festgestellte Material- oder Fabrikationsfehler werden von unserem Werkskundendienst kostenlos behoben. Für Fehler, die nicht auf den
genannten Ursachen beruhen, z. B. Fehler aufgrund unsachgemäßer Installation oder vorschriftswidriger Behandlung,
bei Verstoß gegen die geltenden Normen und Richtlinien zur
Installation, zum Aufstellraum oder zur Belüftung, bei Überlastung, Frosteinwirkung oder normalem Verschleiß oder
bei Gewalteinwirkung übernehmen wir keine Haftung. Wenn
eine Rechnung gemäß den allgemeinen Bedingungen des
Werkvertrags ausgestellt wird, wird diese ohne vorherige
schriftliche Vereinbarung mit Dritten (z. B. Eigentümer, Vermieter, Verwalter etc.) an den Auftraggeber oder/und den
Benutzer der Anlage gerichtet; dieser übernimmt die Zahlungsverpflichtung. Der Rechnungsbetrag ist dem Techniker
des Werkskundendienstes, der die Leistung erbracht hat,
zu erstatten. Die Reparatur oder der Austausch von Teilen
während der Garantie verlängert die Garantiezeit nicht. Nicht
umfasst von der Werksgarantie sind Ansprüche, die über die
kostenlose Fehlerbeseitigung hinausgehen, wie z. B. Ansprüche auf Schadenersatz. Gerichtsstand ist der Sitz unseres Unternehmens. Um alle Funktionen des Vaillant Geräts
auf Dauer sicherzustellen und um den zugelassenen Serienzustand nicht zu verändern, dürfen bei Wartungs- und
Instandhaltungsarbeiten nur Original Vaillant Ersatzteile verwendet werden!
Applicability: Switzerland
Werksgarantie gewähren wir nur bei Installation durch einen
anerkannten Fachhandwerksbetrieb. Dem Eigentümer des
Geräts räumen wir eine Werksgarantie entsprechend den
landesspezifischen Vaillant Geschäftsbedingungen und den
entsprechend abgeschlossenen Wartungsverträgen ein.
Garantiearbeiten werden grundsätzlich nur von unserem
Werkskundendienst ausgeführt.
Applicability: Germany
OR Austria
Herstellergarantie gewähren wir nur bei Installation durch
einen anerkannten Fachhandwerksbetrieb.
Dem Eigentümer des Geräts räumen wir diese Herstellergarantie entsprechend den Vaillant Garantiebedingungen
ein. Garantiearbeiten werden grundsätzlich nur von unserem
Kundendienst ausgeführt. Wir können Ihnen daher etwaige
Kosten, die Ihnen bei der Durchführung von Arbeiten an dem
Gerät während der Garantiezeit entstehen, nur dann erstatten, falls wir Ihnen einen entsprechenden Auftrag erteilt haben und es sich um einen Garantiefall handelt.
9.2 Customer service
Applicability: Austria
Vaillant Group Austria GmbH
Clemens-Holzmeister-Straße 6
1100 Wien
Österreich
E-Mail Kundendienst: termin@vaillant.at
Internet Kundendienst: http://www.vaillant.at/werkskundendienst/
Telefon: 05 7050‑2100 (zum Regionaltarif österreichweit,
bei Anrufen aus dem Mobilfunknetz ggf. abweichende Tarife
- nähere Information erhalten Sie bei Ihrem Mobilnetzbetreiber)
Der flächendeckende Kundendienst für ganz Österreich ist
täglich von 0 bis 24 Uhr erreichbar. Vaillant Kundendiensttechniker sind 365 Tage für Sie unterwegs, sonn- und feiertags, österreichweit.
Applicability: Belgium
N.V. Vaillant S.A.
Golden Hopestraat 15
B-1620 Drogenbos
Belgien, Belgique, België
Kundendienst / Service après-vente / Klantendienst:
2 3349352
Applicability: Switzerland
Vaillant GmbH (Schweiz, Suisse, Svizzera)
Riedstrasse 12
CH-8953 Dietikon
Schweiz, Svizzera, Suisse
Kundendienst: 044 74429‑29
Techn. Vertriebssupport: 044 74429‑19
Applicability: Germany
Auftragsannahme Vaillant Kundendienst: 021 91 5767901
Page 22
10 Technical data
22 Operating instructions multiMATIC 0020237615_02
10 Technical data
10.1 Product data in accordance with EU
Ordinance no. 811/2013, 812/2013
On units with integrated weather compensators, including a
room thermostat function that can be activated, the seasonal
room-heating efficiency always includes the correction factor
for controller technology class VI. The seasonal room-heating efficiency may deviate if this function is deactivated.
Temperature control class
VI
Contribution to the seasonal room-heating energy efficiency ɳs
4.0 %
Page 23
Appendix
0020237615_02 multiMATIC Operating instructions 23
Appendix
A Overview of the operating and display functions
Note
The functions and operating modes listed are not available for all system configurations.
A.1 Operating modes
Operating mode Setting Default setting
Operating mode
Heating off, Auto, Day, Set-back Auto
Cooling off, Auto, Day Auto
Ventilation Auto, Day, Set-back Auto
Domestic hot water off, Auto, Day Auto
Advanced functions
Manual cooling active –
1 day at home active –
1 day away from home active –
Ventilation boost active –
Party function active –
Cylinder boost active –
System OFF active active –
A.2 End user level
The description of the functions for ZONE1 also applies for all available zones.
Setting level Values Unit Increment, select Default setting
Min. Max.
Information → System status →
System ----
Fault status Current value No fault, Fault list
Green IQ Off, On On
Water pressure Current value bar
System status Current value Standby, Heat. mode, Cool-
ing, DHW
Burner Current value On, off
Collector temp. Current value ℃
Solar yield Current value kWh
Reset solar yield Yes, No No
Environmental yield Current value kWh
Curr. room air hum. Current value %
Current dew point Current value ℃
triVAI Current value
Battery status Current value Critical, OK
Signal strength Current value 1
ZONE1 ----
Day temp. heating 5 30 ℃ 0.5 20
Day temp. cooling 15 30 ℃ 0.5 24
Set-back temp. heat. 5 30 ℃ 0.5 15
Room temperature Current value ℃
Ventilation ----
Page 24
Appendix
24 Operating instructions multiMATIC 0020237615_02
Setting level Values Unit Increment, select Default setting
Min. Max.
Air quality sensor 1 Current value ppm
Air quality sensor 2 Current value ppm
Exhaust air humidity Current value %rel
Information → Consumption → Current month →
Heating ----
Electricity Total value for the
current month
kWh
Fuel Total value for the
current month
kWh
Hot water ----
Electricity Total value for the
current month
kWh
Fuel Total value for the
current month
kWh
Information → Consumption → Last month →
Heating ----
Electricity Total value for the last
month
kWh
Fuel Total value for the last
month
kWh
Hot water ----
Electricity Total value since start-upkWh
Fuel Total value since start-upkWh
Information → Consumption → History →
Heating ----
Electricity Total value since start-upkWh
Fuel Total value since start-upkWh
Hot water ----
Electricity Total value since start-upkWh
Fuel Total value since start-upkWh
Information → Solar yield →
Bar chart Previous year to cur-
rent year comparison
kWh/month
Information → Environmental yield →
Bar chart Previous year to cur-
rent year comparison
kWh/month
Information → Electrical consumption →
Bar chart Previous year to cur-
rent year comparison
kWh/month
Information → Fuel consumption →
Page 25
Appendix
0020237615_02 multiMATIC Operating instructions 25
Setting level Values Unit Increment, select Default setting
Min. Max.
Bar chart Previous year to cur-
rent year comparison
kWh/month
Information → Heat recovery →
Bar chart Previous year to cur-
rent year comparison
kWh/month
Information → Contact details →
Installer Phone number Current values
Information → Serial number
Product number Permanent value
Desired temperatures → ZONE1 →
Day temp. heating 5 30 ℃ 0.5 20
Day temp. cooling 15 30 ℃ 0.5 24
Set-back temp. heat. 5 30 ℃ 0.5 15
Desired temperatures → Domestic hot water →
Domestic hot water 35 70 ℃ 1 60
Ventilation stage →
Max. vent. stage: Day Depending on the
ventilation unit
1 Depending on the
ventilation unit
Max. vent. stge: Night Depending on the
ventilation unit
1 Depending on the
ventilation unit
Time programmes → ZONE1 (Heating) →
Time programmes → ZONE1: Cooling →
Time programmes → Circulation →
Time programmes → Ventilation →
Individual days and blocks Monday, Tuesday, Wednes-
day, Thursday, Friday, Sat-
urday, Sunday and Monday
- Friday, Saturday - Sunday,
Monday - Sunday
Mo - Fr: 06:0022:00
Sa: 07:30-23:30
Su: 07:30-22:00
Period 1: Start – End
Period 2: Start – End
Period 3: Start – End
00:00 24:00 h:min 00:10
Time programmes → Domestic hot water →
Individual days and blocks Monday, Tuesday, Wednes-
day, Thursday, Friday, Sat-
urday, Sunday and Monday
- Friday, Saturday - Sunday,
Monday - Sunday
Mo to Fr: 05:3022:00
Sa: 07:00-23:30
Su: 07.00-22.00
Period 1: Start – End
Period 2: Start – End
Period 3: Start – End
00:00 24:00 h:min 00:10
Time programmes → Noise reduction operation →
Page 26
Appendix
26 Operating instructions multiMATIC 0020237615_02
Setting level Values Unit Increment, select Default setting
Min. Max.
Individual days and blocks Monday, Tuesday, Wednes-
day, Thursday, Friday, Saturday, Sunday and Monday
- Friday, Saturday - Sunday,
Monday - Sunday
Mon – Sun: 00:0000:00
Period 1: Start – End
Period 2: Start – End
Period 3: Start – End
00:00 24:00 h:min 00:10
Time programmes → High tariff →
Individual days and blocks Monday, Tuesday, Wednes-
day, Thursday, Friday, Saturday, Sunday and Monday
- Friday, Saturday - Sunday,
Monday - Sunday
Mo - Su: 11:0013:00
Period 1: Start – End
Period 2: Start – End
Period 3: Start – End
00:00 24:00 h:min 00:10
Days away from home scheduling →
Start 01.01.01 31.12.99 dd.mm.yy Day.Month.Year 01.01.14
End 01.01.01 31.12.99 dd.mm.yy Day.Month.Year 01.01.14
Temperature 5 30 ℃ 1 15
Days at home scheduling →
Start 01.01.01 31.12.99 dd.mm.yy Day.Month.Year 01.01.14
End 01.01.01 31.12.99 dd.mm.yy Day.Month.Year 01.01.14
Basic settings → Language →
Selectable language English
Basic settings → Date/time →
Date 01.01.01 31.12.99 dd.mm.yy Day.Month.Year 01.01.15
Time 00:00 23:59 h:min 00:10 08:00
Daylight saving time Manual, Auto Manual
Basic settings → Display →
Display contrast 1 15 1 9
Button lock off, On off
Preferred display Heating, Cooling, Vent. Heating
Basic settings → Costs →
Tariff for aux. heater 1 999 1 12
Low-tariff elec. rate 1 999 1 16
High-tariff elec. rate 1 999 1 20
Basic settings → Offset →
Room temperature -3.0 3.0 K 0.5 0.0
Outside temperature -3.0 3.0 K 0.5 0.0
Basic settings → Operating mode → ZONE1 →
Heating off, Auto, Day, Set-back Auto
Page 27
Appendix
0020237615_02 multiMATIC Operating instructions 27
Setting level Values Unit Increment, select Default setting
Min. Max.
Cooling off, Auto, Day Auto
1 day at home Active, Not active Not active
1 day away from home Active, Not active Not active
Ventilation boost Active, Not active Not active
Party function Active, Not active Not active
Basic settings → Enter zone name →
ZONE1 1 10 Let-
ter/number
A to Z, 0 to 9, space ZONE1
Basic settings → Ventilation →
Heat recovery Auto, Activate, off Auto
Basic settings → Max. room air humidity →
Max. room air hum. 30 70 %rel 1 40
Basic settings → Default setting →
Time programmes Yes, No No
Everything Yes, No No
Installer level →
Enter code 000 999 1 000
B Troubleshooting
Symptom Possible cause Measure
Display remains dark The batteries are flat 1. Change all the batteries. (→ Page 19)
2. If the fault persists, inform the competent person.
No changes in the display when
the rotary knob is turned
Software error 1. Take all the batteries out.
2. Insert the batteries in the battery compartment, making sure
that the poles are the right way round.
3. If the fault persists, inform the competent person.
No changes in the display
via the selection buttons are
pressed
Software error 1. Take all the batteries out.
2. Insert the batteries in the battery compartment, making sure
that the poles are the right way round.
3. If the fault persists, inform the competent person.
Display view: No RF commu-
nication
The reception strength is too
weak
1. Take the system control to the radio receiver unit and see if
the reception strength increases.
2. If the reception strength is greater than 4, have the competent person install the system control in a different location.
3. If the reception strength when directly next to the radio receiver unit is less than 4, switch off the mains switch for all
the heat generators and then wait approximately 1 minute
before switching it back on.
4. If the fault persists, inform the competent person.
Display view: Button lock act-
ive To unlock, press OK for
3 seconds, it is not possible to
change the settings or values
Button lock is active 1. If you would like to change any of the values, follow the in-
structions on the display.
2. Also read through the Button lock Activate (→ Page 15)
function.
Display view: Restricted opera-
tion/ comfort protection, insufficient heating up of the heating
and the domestic hot water
Heat pump does not work 1. Inform the competent person.
2. Select the setting for limp home mode until the competent
person arrives.
3. To do this, read through the Implementing the setting when
the heat pump fails (→ Page 19) function.
Page 28
Appendix
28 Operating instructions multiMATIC 0020237615_02
Symptom Possible cause Measure
Display view: Fault F. Fault:
Heat generator 1, the specific
fault code (e.g. F.33) and the
specific heat generator appear
behind F. in the display
Heat generator faults 1. Carry out a Reset fault message (→ Page 19).
2. If the fault persists, inform the competent person.
Display view: Change batteries The batteries are almost flat 1. Change all the batteries. (→ Page 19)
2. If the fault persists, inform the competent person.
Display view: Clean outside
temperature sensor
The battery in the outdoor temperature sensor is flat
1. Cleaning the outdoor temperature sensor (→ Page 19).
2. If the fault persists, inform the competent person.
C Maintenance messages
The maintenance message Service heat pump 1 is an example of a maintenance message that may appear for heat pumps
1 to 6.
The maintenance message Service heat generator 1 is an example of a maintenance message that may appear for heat
generators 1 to 6.
# Message Description Maintenance work Interval
1 Service heat
pump 1
The heat pump requires maintenance work.
Refer to the operating instructions of the relevant heat pump
for information on the maintenance work required
See the operating instructions
for the heat pump
2 Service heat
generator 1
The heat generator requires
maintenance work.
Refer to the operating instructions of the relevant heat generator for information on the maintenance work required
See the operating instructions
for the heat generator
3 Service ventila-
tion unit
The ventilation unit requires
maintenance work.
Refer to the operating instructions of the ventilation unit for
information on the maintenance
work required
See the operating instructions
for the ventilation unit
4 Service date
Next service on
The competent person has
entered a date on which maintenance is due for the heating
installation.
Inform the competent person if
maintenance work is required
Date entered in the system control
Page 29
Index
0020237615_02 multiMATIC Operating instructions 29
Index
1
1 day at home ....................................................................18
1 day away from home......................................................18
A
Activating Button lock ....................................................... 15
Activating Heat recovery.................................................... 16
Advanced functions........................................................... 18
1 day at home............................................................... 18
1 day away from home ................................................18
Cylinder boost..............................................................19
Manual cooling...............................................................18
Party .............................................................................. 18
System off...................................................................... 19
Ventilation boost..........................................................18
Article number .......................................................................7
B
Basic display ......................................................................... 8
C
CE marking............................................................................7
Changing the batteries ........................................................19
Changing the display contrast, example ............................. 10
Circulation ............................................................................. 6
Circulation time programme ................................................14
Competent person, contact details...................................... 13
Contact details...................................................................13
Contact details, competent person...................................... 13
Cooling ..................................................................................6
Cylinder boost ...................................................................19
D
Days at home scheduling.................................................... 15
Days away from home scheduling ...................................... 15
Desired temperature
Hot water generation ..................................................... 13
Setting............................................................................13
Zone...............................................................................13
Display level ..........................................................................7
Display, solar statistics ........................................................ 12
Documents ............................................................................5
Domestic hot water generation..............................................6
E
Electrical consumption..................................................... 13
Energy consumption............................................................12
Energy yield.........................................................................12
Entering a zone name .........................................................16
Environmental yield ..........................................................12
Example, changing the display contrast.............................. 10
F
Fault message..................................................................... 19
Frost ......................................................................................3
Frost protection function........................................................ 6
Fuel consumption................................................................ 13
H
Heat recovery yield..............................................................13
Heating ..................................................................................6
Hot water generation........................................................... 13
Hybrid manager..................................................................... 6
Hybrid manager heating installation...................................... 6
I
Information in the basic display ............................................. 8
Installer level ....................................................................... 17
Intended use..........................................................................3
L
Language selection .............................................................15
M
Main function ......................................................................... 6
Maintenance message ........................................................19
Manual cooling ....................................................................18
N
Nomenclature........................................................................5
O
Operating concept.................................................................8
Operating level ......................................................................7
Operating mode...................................................................17
Operating mode in the basic display ..................................... 8
Outdoor temperature, setting the offset...............................16
P
Party .................................................................................... 18
Preventing a malfunction....................................................... 7
R
Reading the article number .............................................7, 13
Reading the electrical consumption .................................... 13
Reading the environment yield............................................ 12
Reading the fuel consumption............................................. 13
Reading the heat recovery yield.......................................... 13
Reading the serial number ..............................................7, 13
Reading the solar statistics ................................................. 12
Reading the system status.................................................. 11
Restoring the language .......................................................15
Room temperature, setting the offset.................................. 16
S
Selection level .......................................................................7
Serial number ........................................................................ 7
Setting costs........................................................................16
Setting daylight saving time.................................................15
Setting level...........................................................................7
Setting the air humidity........................................................16
Setting the Cooling operating mode................................... 17
Setting the Cooling time programme.................................. 14
Setting the date ...................................................................15
Setting the date, time ..........................................................15
Setting the display ............................................................... 16
Setting the display contrast .................................................15
Setting the domestic hot water generation time pro-
gramme ...............................................................................14
Setting the Heating operating mode................................... 17
Setting the Heating time programme.................................. 14
Setting the High tariff time programme.............................. 15
Setting the high-tariff electricity rate.................................... 16
Setting the low-tariff electricity rate ..................................... 16
Setting the offset outdoor temperature................................ 16
Setting the offset room temperature.................................... 16
Setting the operating mode for domestic hot water
generation ........................................................................... 18
Setting the preferred display ............................................... 16
Setting the room air humidity............................................... 16
Setting the standard time .................................................... 15
Setting the tariff for the back-up boiler ................................16
Setting the time ...................................................................15
Setting the ventilation level..................................................13
Setting the Ventilation operating mode.............................. 17
Setting the Ventilation time programme.............................15
Soft key function....................................................................8
Page 30
Index
30 Operating instructions multiMATIC 0020237615_02
System OFF ........................................................................19
System status......................................................................11
T
Time period, deviating times in the block ............................ 14
Time programme............................................................... 13
quick setting................................................................... 14
Setting............................................................................14
V
Ventilation..............................................................................6
Ventilation boost ...............................................................18
Ventilation level ...................................................................13
Z
Zone ................................................................................6, 13
Zone in the basic display.......................................................8
Page 31
Page 32
0020237615_02 11.01.2018
Supplier
Vaillant Deutschland GmbH & Co.KG
Berghauser Str. 40 D-42859 Remscheid
Telefon 021 91 18‑0 Telefax 021 91 18‑2810
Auftragsannahme Vaillant Kundendienst 021 91 5767901
info@vaillant.de www.vaillant.de
Vaillant Group Austria GmbH
Clemens-Holzmeister-Straße 6 1100 Wien
Telefon 05 7050 Telefax 05 7050‑1199
Telefon 05 7050‑2100 (zum Regionaltarif österreichweit, bei Anrufen aus dem Mobilfunknetz ggf. abweichende
Tarife - nähere Information erhalten Sie bei Ihrem Mobilnetzbetreiber)
info@vaillant.at termin@vaillant.at
www.vaillant.at www.vaillant.at/werkskundendienst/
Vaillant GmbH (Schweiz, Suisse, Svizzera)
Riedstrasse 12 CH-8953 Dietikon
Tel. 044 74429‑29 Fax 044 74429‑28
Kundendienst 044 74429‑29 Techn. Vertriebssupport 044 74429‑19
info@vaillant.ch www.vaillant.ch
N.V. Vaillant S.A.
Golden Hopestraat 15 B-1620 Drogenbos
Tel. 2 3349300 Fax 2 3349319
Kundendienst / Service après-vente / Klantendienst 2 3349352
info@vaillant.be www.vaillant.be
© These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with
the manufacturer's written consent.
We reserve the right to make technical changes.
0020237615_02
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