VADDIO ConferenceSHOT FX Integrator's Complete Manual

Integrator's Complete Guide to the

ConferenceSHOT FX

USB 3.0 Fixed Camera

Document 411-0015-30 Rev A

October 2017

Contents

Overview 1

What's in this Guide 1

Features 1

Unpacking the Camera 2

A Quick Look at the Camera 3

Back of the Camera 3

Switch Settings 4

Installation 5

Before You Install the Camera 5

Don’t Void Your Warranty! 5

Cabling Notes 5

Installing the Wall Mount 6

About Ceiling-Mounted Cameras 6

Installing the Camera 7

Basic Connections 8

Powering Up the Camera 8

Status Light 8

Using the Remote Control 9

Quick Reference 9

Details 9

Storing a Preset Using the Remote 9

Web Interface 10

Browser Support 10

User Access 10

Administrative Access 11

Web Interface Quick Reference 12

Compact Menu View 12

System Administration 13

Configuring Network Settings 14

Setting Time Zone and NTP Server 15

Configuring Streaming Settings 16

Editing the USB Device Name 16

Allowing Soft Client Control of the Camera 16

Enabling or Disabling Streaming 16

Setting IP Streaming Settings 17

Advanced IP Streaming Settings 18

Managing Access and Passwords 18

Adding Room Information to the Screen 19

Rebooting the Camera 19

Saving or Restoring a Configuration 19

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Starting a Firmware Update 20

Contacting Vaddio Technical Support 21

Viewing Diagnostic Logs 22

Configuring Camera Behavior 23

Color and Lighting Adjustments 23

Adjusting the Color Settings 24

Storing Color Settings with the Home Zoom Level or Other Zoom Preset 25

Setting Other Camera Behaviors 26

Operating the Camera 27

Stopping or Resuming Video 27

Managing the Camera Ready State 27

Zooming to a Preset Level 28

Storing a Zoom Preset 28

Telnet Serial Command API 29

camera home 30

camera zoom 30

camera focus 31

camera preset 31

camera ccu get 32

camera ccu set 33

camera led 34

camera standby 34

video mute 35

streaming settings get 36

network settings get 37

network ping 37

system reboot 38

system factory-reset 38

sleep 39

history 39

version 39

help 40

exit 40

RS-232 Serial Communication 41

Camera Zoom and Focus Commands 42

Color and Light Management Commands 43

Other Commands 44

Command Setting Values – Exposure Control 44

Iris Values 44

Iris Gain Values 45

Zoom and Focus Inquiry Commands 45

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Color and Light Management Inquiry Commands 45

Other Inquiry Commands 45

Specifications 46

Troubleshooting and Care 47

Status Light 48

Restoring Default Camera Settings 48

Operation, Storage, and Care 49

Compliance Statements and Declarations of Conformity 50

FCC Part 15 Compliance 50

ICES-003 Compliance 50

European Compliance 51

Warranty Information 52

Index 53

iv

Overview

This guide covers the ConferenceSHOT FX USB 3.0 fixed camera,
worldwide part numbers 999-20000-000 (black) and 999-20000-000W
(white).

What's in this Guide

This guide covers

n Unpacking and installation
n The camera's physical features and switch settings
n Controlling the camera using the IR remote or web interface
n Controlling the camera using Telnet or RS-232 commands
n Specifications
n Troubleshooting and maintenance
n Warranty and compliance/conformity information

For your convenience, this information is also available in smaller, limited-purpose manuals:

n Installation Guide for the ConferenceSHOT FX USB 3.0 Fixed Camera (unpacking, physical

features, switch settings, installation, initial power-up)

n Configuration and Administration Guide for the ConferenceSHOT FX USB 3.0 Fixed Camera

(physical features, controlling the camera, and troubleshooting)

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Features

n Fixed USB 3.0 camera for small to medium conference rooms
n 2 Megapixel, native 1080p/60 (full HD) image sensor
n 3x optical zoom, horizontal field of view of 88°
n Simultaneous uncompressed USB 3.0 and IP (H.264) streaming outputs at resolutions up to 1080p/60
n Selectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client
n Universal Video Class (UVC) drivers supported in Windows

®

, Mac®OS, and Linux operating systems,

compatible with most UC conferencing applications

n Presenter-friendly IR remote control
n Integration-ready Telnet or serial RS-232 control
n Full administrative control via web interface; manage remotely while monitoring the stream separately.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Unpacking the Camera

Make sure you received all the items you expected.

Caution:

Use the power supply shipped with the camera. Using a different power supply may create an unsafe
operating condition or damage the camera, and will void the warranty.

Caution

Always support the camera's body when picking it up. Lifting the camera by its head or mounting arm will
damage it.

ConferenceSHOT FX camera, black, part number 999-20000-000

The box should contain one of each item listed here:

n Camera, part number 998-20000-000
n Thin Profile Wall Mount with mounting hardware, black
n 12 VDC, 1.5 Amp switching power supply with AC plug

adapters

n USB 3.0 Type A to Type B cable, 6 ft. (1.8 m)
n Remote control
n Quick Start Guide

ConferenceSHOT FX camera, white, part number 999­20000-000W

The box should contain one of each item listed here:

n Camera, part number 998-20000-000W
n Thin Profile Wall Mount with mounting hardware, white
n 12 VDC, 1.5 Amp switching power supply with AC plug

adapters

n USB 3.0 Type A to Type B cable, 6 ft. (1.8 m)
n Remote control
n Quick Start Guide

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

A Quick Look at the Camera

n Camera and Zoom Lens: The ConferenceSHOT FX camera features a 3X optical zoom lens.
n IR sensor: Receives signals from the remote. Make sure there's nothing directly in front of the camera

base, and point the remote at the camera.

n Status light: The multi-colored LED indicates the camera's current state, unless it has been turned off.

Note

The camera may be powered up and sending video even if the status light is off.

Back of the Camera

n 12 VDC, 1.5 amp power connector – Connect only the power supply shipped with the camera
n USB 3.0 type B video device connector – Streams uncompressed UVC standard video
n Ethernet RJ-45 – Connect to the network for IP streaming and camera control via web interface or

Telnet

n DIP switches – Set IR frequency and image flip (camera is invertible)
n RS-232 port – Connect to a controller to manage the camera using a modified VISCA protocol

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Switch Settings

The camera uses DIP switches to determine certain camera functions.

A label on the bottom of the camera provides a quick reference for setting the switches.

When the camera is right side up, switches are in their default positions when they are up.

IR Frequency Selection:The IR Remote Commander can control up to three cameras in the same room
with different IR frequencies. Use switches 1 and 2 to select the frequency to identify the camera as
camera 1, 2, or 3; then use the Camera Select buttons at the top of the remote to select the camera you
want to control.

Inverted operation: If mounting the camera upside-down, set switch 3 to the DOWN position: IMAGE
FLIP ON.

Switch 4 is not currently used.

Note

The web interface provides additional switch settings for baud rate, status indicator behavior, and soft
client compatibility.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Installation

This section covers siting the camera, installing the mount, and installing the camera.

Before You Install the Camera

All ConferenceSHOT cameras include a wall mount.Other mounting options are available as well. Contact
us if you don’t have the camera mount you need.

n Choose a camera mounting location that will optimize camera performance. Consider camera viewing

angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be
mounted.

n Ensure that the camera can be pointed appropriately from the desired location. The camera will not

perform well if it is pointed toward a light source such as a light fixture or window.

n Follow the installation instructions included with the camera mount.

Don’t Void Your Warranty!

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.

Use only the power supply included with this product. Using a different one will void the warranty, and
could create unsafe operating conditions or damage the product.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.

Learn more at www.vaddio.com/products.

Cabling Notes

Note

Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through
RJ-45 connectors. Poorly crimped connectors can damage the connectors on the
product, cause intermittent connections, and degrade signal quality. Test cable pin­outs and continuity before connecting them.

Intact – Contact fingers will make reliable

contact with the cable connector

Damaged – Some contact fingers are bent

and will NOT make reliable contact with the

cable connector

Pro Tip

Label all cables at both ends.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Installing the Wall Mount

You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

n If you mount it to drywall, use the wall anchors provided with the wall mount.
n If you mount it to a wall box, use the cover plate screws supplied with the wall box.

About Ceiling-Mounted Cameras

If you use an inverted mount, the camera will need to be configured for inverted operation. See Setting

Switches in the Web Interface.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Installing the Camera

Caution

Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can
result in equipment damage.

Caution:

Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty. Pro tip: Label your cables.

1. Route the cables through the opening in the mounting shelf.

2. Connect the cables to the camera.

Caution:

Use the power supply shipped with the camera. Using a different power supply will damage the camera
and void the warranty, and may create an unsafe operating condition.

3. Place the camera on the mount.

4. Attach the camera to the mount using the ¼”-20 x .375 mounting screw supplied with the camera.

Image for illustration only; not to scale. Camera and mount details may differ.

Note

This is a fixed camera. After it is powered up and sending video, it will need to be positioned by hand.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Basic Connections

Here is an example of how the camera might be set up in a conference room. In this setup, a computer
uses a unified communications conferencing application with the camera and a conference phone.

Powering Up the Camera

Connect camera power.

The status light illuminates purple as the camera initializes. When the camera is ready and a video stream
is available, the light changes to blue.

Turn and tilt the camera as needed to position it for the desired view.

Status Light

The light in the camera's base indicates its current state.

n Blue – Camera is active
n Purple – Standby mode or booting
n Yellow – Firmware update is in progress
n Blinking blue – USB cable is disconnected
n Blinking purple – Error

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.

Note

The camera may be powered up and sending video even if the status light is off.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Using the Remote Control

The remote provides basic camera control.

Quick Reference

What do you need to do? Button(s)

Power on or standby Power (button at top right)

Select the camera to control (if this remote controls
more than one)

Discover the camera's IP address OSD button (top left) – press and hold for 3

Return the camera to its home zoom position OK button

Move the camera to a preset zoom Preset 1 and Preset 2 buttons (lower left)

Change zoom Zoom Out and Zoom In buttons

IR 1, IR 2, and IR 3 buttons

seconds

Details

The remote provides the following functions:

OSD (On-Screen Display) – Press and hold for 3 seconds to display the camera’s IP
address and MAC address on the near-end display. Press momentarily to dismiss
the information.

Power indicator – Shows power on, IR transmission, and battery level.

Power – Switch the selected camera on or off.

Arrow buttons – Non-functional, so they're perfect for fidgeting.

OK – Return to the camera's home zoom level.

Zoom Out and Zoom In – Change the zoom.

P-Store – Preset store. Hold while pressing Preset 1 or Preset 2 to store a preset.

Preset 1 and Preset 2 – Zoom the camera to a preset zoom level. Presets may

include color settings if defined through the web interface, which provides access to
16 presets.

IR 1, IR 2, and IR 3 – In multi-camera installations, selects the camera to be
controlled.

Storing a Preset Using the Remote

Zoom to the desired level. Then hold down the P-Store button while pressing Preset
1 or Preset 2.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Web Interface

The camera provides a web interface to allow control via an Ethernet network connection, using a browser.
In addition to the user-level camera control that the IR remote offers, the web interface allows password­protected administrative access to tasks such as setting passwords, changing the IP address, viewing
diagnostics, and installing firmware updates.

You will need to know the camera's IP address to use the web interface. If the LAN has a DHCP server,
the camera will get its IP address, gateway and routing information automatically and you will be able to
browse to it. If not, you will need to configure the camera to use a static IP address.

To display the camera's IP address during set-up:

1. Connect the camera to the network, and connect the camera's USB cable to your computer. Then
power up the camera. If necessary, your computer loads the appropriate USB driver.

2. Open a media player. The camera is available as a capture device.

3. Play the video capture from the camera.

4. Point the remote at the camera and press the OSD button. The camera overlays its IP address and
MAC address on the video output.

5. Press the button again to dismiss the information display.

If the camera has already been configured and video is available, all you need to do is use the remote.

If the address is 169.254.1.1, the camera is using its default IP address and you will need to configure it for
your network. You can configure the camera’s static IP address either through the network or from a
computer connected directly to its Ethernet port. You may need a crossover cable.

Note

Work with your ITdepartment to determine the correct IP address, subnet mask, and gateway information.

To access the web interface:

Enter the IP address or hostname in your browser's address bar. If you use the hostname, you may need to
enter http:// as a prefix to keep the browser from treating it as a search query.

Browser Support

Vaddio tests with these web browsers:

n Chrome
n Microsoft
n Safari
n Firefox

Other browsers may also work.

®

(latest version),

®

Internet Explorer®(versions 8 through 11)

®

(versions 6 and 7)

®

(latest version),

User Access

By default, the web interface opens to the Controls page without requiring a login; but if the administrator
has changed the guest access setting, you will need to log in. The default user password is password.
Only the camera control page is available with user-level access.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Administrative Access

If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re
not logged in at all. Open the menu to log in as admin.

The default admin password is password.

Logging in as Admin gives you access to configuration and system administration tasks:

n Camera – Additional control over camera behavior related to camera zoom and color management.
n Streaming – USB device settings and IP (H.264) streaming.
n Room Labels – Information to display on the web interface screens, including the conference room

name and phone number and the in-house number for AV assistance.

n Networking – Ethernet configuration.
n Security – Set passwords and manage guest access.
n Diagnostics – View or download logs when troubleshooting issues.
n System – View firmware version and hardware switch settings, access soft DIP switches, reboot,

restore factory defaults, and run firmware updates.

n Help – Tech support contact information and a link to the product information library on the Vaddio

website.

n Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the

web interface to the Controls page at guest access level.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Web Interface Quick Reference

Where to find the controls you need right now.

What do you need? Go to this page

Camera operation

n Stop sending video (video mute)
n Enter or exit standby mode

Camera operation

n Zoom the camera manually
n Go to a zoom preset
n Return to the "home" zoom level

Camera behavior

n Set up zoom presets, including the Home zoom level
n Focus the camera (Focus button reveals the focus control)
n Adjust color settings
n Specify whether to use automated adjustments (auto-iris, auto

(any page)

Controls (User or guest
access page)

Camera (when logged
in as admin)

Camera

white balance, backlight compensation)

Access management

n Guest access
n Account passwords
n Automatic logout for idle sessions

Security

USB and IP streaming settings Streaming

Other IP settings

n Hostname
n DHCP or static addressing
n Static: IP address, subnet mask, gateway

Networking

Date and time, time zone, and NTP server Networking

Information about the camera

n Room location and phone number
n Help desk phone number

Room Labels

Vaddio Technical Support contact information Help

Diagnostic logs Diagnostics

Compact Menu View

By default, the navigation buttons in the administrative interface display an icon and a text label.

The web interface provides a compact view of the menu buttons along with the standard view. The button
at the bottom of the menu toggles between the two views.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

System Administration

Administrative tasks are on these pages:

n Networking – Ethernet configuration.
n Streaming – USB device settings and IP (H.264) streaming.
n Security – Set passwords and manage guest access.
n Room Labels – Information to display in the web interface, such as the room location and phone number

and the in-house number for AV assistance.

n System – Firmware version and hardware switch settings, soft DIP switches, controls to reboot,

restore factory defaults, and run firmware updates.

n Help – Tech support contact information and a link to the product information library.
n Diagnostics – View or download logs when troubleshooting issues.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Configuring Network Settings

NETWORKING PAGE

Editable network settings include:

n The camera’s hostname
n Choice of static IP addressing or DHCP addressing
n IP address, subnet mask, and gateway, if static IP addressing is used

If your network supports hostname resolution, you may find it convenient to change the camera's
hostname.

DHCP is the default setting, but the camera will use the default address of 169.254.1.1 if no DHCP server
is available. You will only be able to enter the IP address, subnet mask, and gateway if you set IP Address
to Static.

Caution

Consult your IT department before editing network settings. Errors in network configuration can make the
camera and its IP stream inaccessible from the network. Do not change DHCP/Static addressing, IP
address, subnet mask, or gateway unless you are very familiar with the characteristics and configuration of
the network where you install the camera.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Setting Time Zone and NTP Server

NETWORKING PAGE

Currently, time and date information is only used for the timestamps in the diagnostic log.

Unless you use a time server on your own network, you must have internet connectivity to access an NTP
server. If you have internet connectivity, you do not need to change the default NTP server information.

1. To make the time zone and NTP server editable, enable Automatic NTP Updating.

2. Select the desired time zone from the list.

3. If desired, specify the NTP server to use. If you are not sure about this, use the default.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Configuring Streaming Settings

STREAMING PAGE

Streaming settings include:

n The USB device name
n Soft client control of the camera
n IP streaming and USB streaming enable/disable controls
n Resolution, video quality, and frame rate for IP streaming
n IP streaming port and path/URL

After making changes on this page, save them.

Editing the USB Device Name

To change the way the camera shows up in your soft client's camera selection list, edit the USB Device
Name.

Allowing Soft Client Control of the Camera

To allow conferencing applications to control the camera, check the box marked Enable UVC Extensions.

Enabling or Disabling Streaming

IP and USB streaming are enabled by default. Use the Enable USB Streaming and Enable IP Streaming
checkboxes to change this.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Setting IP Streaming Settings

If you are not sure about these settings, start with the defaults.

1. Select the video Quality Mode: Easy or Custom. Easy automatically sets the recommended frame rate;
Custom provides additional control.

2. Select the desired IP streaming resolution.

3. Easy quality mode only: Select Video Quality.

4. Custom quality mode only: Select the desired IP streaming frame rate.

5. Custom quality mode only: Select Constant or Variable bit rate.

6. Custom quality mode only: Select Bandwidth for Constant Bit Rate or Quality (Quantization) for
Variable bit rate.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Note

USB streaming resolution and frame rate are automatically negotiated between the camera and the
conferencing application.

Advanced IP Streaming Settings

Consult your IT department before changing these.

RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change
it. Consult your IT department.

Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP
address, if necessary.

Managing Access and Passwords

SECURITY PAGE

Things you can do on this page:

n Change the password for the admin account (default is password)
n Change the password for the user account (default is password)
n Allow people to access the Controls screen without logging on (Allow Guest Access) – by default,

guest access is permitted

n Set whether inactive sessionslog off automatically or not – by default, inactive sessions expire after 30

minutes

Note
For best security, Vaddio strongly recommends changing the user and admin passwords. Using

the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember
the passwords after changing them.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Adding Room Information to the Screen

ROOM LABELS PAGE

Enter your organization's name, the conference room name and phone number, and the number for people
to call for in-house A/V support. This information is displayed on every page of the web interface.

Rebooting the Camera

SYSTEM PAGE, FIRMWARE TAB

This can help if the camera stops responding as you expect. In the System Utilities section, click Reboot.

Saving or Restoring a Configuration

SYSTEM PAGE, FIRMWARE TAB

If you need to configure several cameras the same way, you can configure the first one, export its
configuration, and then import the configuration to the other cameras. The export downloads to your
computer as a .dat file. The filename is the camera's hostname.

Note

The camera cannot import a .dat file that was exported from a camera using a different version of software.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Starting a Firmware Update

SYSTEM PAGE, FIRMWARE TAB

1. Be sure you have downloaded the appropriate update file to your computer.

2. Click Choose File and select the update file.

3. Click Begin Firmware Update.

4. READ the information in the Confirm dialog box and be sure you understand it. It may seem boring, but
it could save you some time and aggravation.

5. When you are ready to start the update, click Continue. A progress message box opens and the
indicator light on the front of the camera turns yellow to show the firmware update is in progress. If the
update process presents warnings or error messages, read them carefully.

The camera reboots when the update is complete.

6. Contact Vaddio technical support if you encounter any problems with the update.

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Contacting Vaddio Technical Support

HELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.

You’ll find information for contacting Vaddio Technical Support on the Help screen.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Viewing Diagnostic Logs

DIAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Configuring Camera Behavior

Camera configuration tasks include:

n Setting the home zoom level and other zoom presets
n Adjusting color and lighting settings
n Setting the status light behavior

Color and Lighting Adjustments

CAMERA PAGE

The Camera page lets you do these things:

n Set up the color settings the camera uses.
n Set zoom presets that will be available to the operator.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Adjusting the Color Settings

1. To allow the camera to compensate automatically for the light level, check the Auto Iris box. Leave it
unchecked to adjust iris and gain manually.

2. Auto Iris adjustments – these adjust contrast between the brightest and darkest areas of the image.

n If there is bright light behind the main subject of the shot, check the box for Back Light

Compensation.

n To increase contrast between the brightest and darkest areas, check the box for Wide Dynamic

Range.

Because Backlight Compensation reduces the contrast between extremes and Wide Dynamic Range
increases it, they cannot be used together.

3. To allow the camera to adjust the white balance automatically, check the Auto White Balance box.
Leave it unchecked to adjust red gain and blue gain manually.

4. Detail – adjust the slider as required for the right image sharpness.

Note

If the video looks grainy or “noisy,” try a lower Detail setting.

5. Chroma – adjust the slider as needed for the right level of color intensity.

6. Gamma – adjust the slider as needed for the desired range between bright areas and shadows.

If you make a change that you don't like, start over by selecting and then deselecting Auto White Balance.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Storing Color Settings with the Home Zoom Level or Other Zoom Preset

If there is a view that will be used repeatedly, you can save the zoom level and color settings together as a
preset. Home, Preset 1, and Preset 2 are available from the remote; all stored presets are available from
the web interface.

1. Adjust the zoom to the desired level.

2. Adjust the color settings as needed.

3. Select Store to open the Store Preset box. Presets that have already been defined are highlighted.

4. Select the preset to store. The checkbox for storing color settings appears, as if by magic. Select it if
you want to associate the current color settings with this preset.

5. Save your work.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Setting Other Camera Behaviors

SYSTEM PAGE

The DIP Switches tab of the System page provides access to these features:

Baud Rate (9600 bps or 38400 bps) – RS-232 serial communication rate.

Status light color scheme (Pro AV or UCC) – Select the status light color scheme that meets your

needs. The Pro AV color scheme matches the color scheme used in Vaddio's non-USB cameras.

Status light on/off – In most cases, we recommend leaving the status light on, to let people in the room
know whether the camera is currently sending video.

USB stream format (UVC Compliant or Client Custom) – Client Custom enables far-end camera
control when used with the Zoom soft client.

Note

The camera may be powered up and sending video even if the status light is off.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Operating the Camera

CONTROLS PAGE (USER OR GUEST ACCESS)

The Controls page provides most of the same controls as the IR Remote Commander, along with some
that are not available from the remote:

n Stop or resume transmitting live camera video (video mute)
n Put the camera in standby or bring it back to the ready state
n Zoom to camera presets

Stopping or Resuming Video

Use the Video Mute button to temporarily stop video from the camera without placing it in standby.
Remember that the mute button does not mute the room's microphones, conference phone, or your
computer's microphone. In video mute mode, the camera transmits blue or black video, with a message
that the video is muted.

Managing the Camera Ready State

Use the Standby button to switch between low-power (standby) and ready states.

In standby mode, the button is red and the screen presents the message “Device is in standby.”

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Zooming to a Preset Level

All defined zoom presets are available from the Controls page. The administrator may assign them
descriptive names.

Preset 1 and Preset 2 are also available using the buttons on the remote. If you select a preset that has not
yet been programmed, nothing happens.

Storing a Zoom Preset

You must log in as admin to set the home zoom level or presets 3 through 16; however, anyone can use the
remote to set presets 1 and 2.

Zoom to the desired level, then hold down the P-Store button while pressing either Preset 1 or Preset 2.

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Telnet Serial Command API

The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation
system to control the camera.

Note

When you connect via Telnet, you must log in using the admin
account.

The command format follows a get/set structure. Here are some
examples:

Command

Response

Command

Response

Command

Response

camera pan right

OK

>

camera focus mode auto

OK

>

camera ccu get iris

iris 6

OK

>

Use a question mark as a command parameter to bring up a list of commands, subcommands, or
command parameters. For example:

> camera focus ?

near Focus the camera near

far Focus the camera far

stop Stop the camera focus

mode Camera focus mode

Things you might need to know about control via Telnet session:

n Command lines are terminated with a carriage return.

n All ASCII characters (including carriage returns)are echoed to the terminal program and appended with

the VT100 string ESC[J (hex 1B 5B 4A), which most terminal programs automatically strip.

n CTRL-5 Clears the current serial buffer on the device.

Typographical conventions:

n n {x | y | z} – Choose x, y, or z.
n n <variable> – Substitute the desired value here.
n n < x - y > – Valid range of values is from x through y.
n n [optional] – Parameter is not required.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

camera home

Returns the camera to the zoom level set as "home." The home preset can be configured in the web
interface.

Synopsis camera home

Example

>camera home
OK
>

camera zoom

Moves the camera in toward the subject or out away from the subject.

Synopsis camera zoom {in | out | stop }

Options

Examples

in

out

stop

>camera zoom in
OK
>

Moves the camera in.

Moves the camera out.

Stops the camera's zoom movement.

Zooms the camera in

>camera zoom stop
OK
>

Stops the camera's zoom motion.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

camera focus

Changes the camera focus.

Synopsis camera focus {near [<speed>] | far [<speed> | stop | mode {get | auto | manual} }

Options

Examples

near

Brings the focus nearer to the camera. Can only be
used when camera is in manual mode.

far

Moves the focus farther from the camera. Can only
be used when camera is in manual mode.

speed <1 - 8> Optional: integer (1 to 8)specifies the focus speed.

mode [get | auto |
manual]

stop

camera focus near

OK
>

Returns the current focus mode, or specifies
automatic or manual focus.

Stops the camera's focus movement.

Brings the focus near at the default speed.

camera focus far 7

OK
>

Moves the focus farther from the camera at a speed of 7.

camera focus mode get

auto_focus: on
OK
>

Returns the current focus mode.

camera preset

Moves the camera to the specified preset zoom level, or stores the current zoom level.

Synopsis camera preset {recall | store} [1 - 16]

Options recall [1 - 16] Zooms the camera to the specified preset.

store [1 - 16] Stores the current zoom level as the specified

preset.

Examples

>camera preset recall 3
OK
>

Zooms the camera to preset 3.

>camera preset store 1
OK
>

Saves the camera's current zoom level as preset 1.

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camera ccu get

Returns or sets CCU (lighting) information.

Synopsis camera ccu get <param>

Options

Examples

auto_white_balance

red_gain

blue_gain

backlight_compensation

iris

auto_iris

gain

detail

chroma

wide_dynamic_range

all

>camera ccu get iris
iris 6
OK
>

Returns the current state of the auto white balance setting (on
or off).

Returns the red gain value as an integer (0 to 20).

Returns the blue gain value as an integer (0 to 20).

Returns the current state of the backlight compensation
setting (on or off).

Returns the iris value as an integer (0 to 9).

Returns the current auto-iris state (on or off).

Returns the gain value as an integer (1 to 10).

Returns the detail value as an integer (0 to 10).

Returns the chroma value as an integer (0 to 20).

Returns the current setting for Wide Dynamic Range (on or
off).

Returns all current CCU settings.

Returns the current iris value.

>camera ccu get red_gain
red_gain 201
OK
>

Returns the current red gain value.

>camera ccu get all
auto_iris on
auto_white_balance on
backlight_compensation off
blue_gain 193
chroma 2
detail 8
gain 3
iris 11
red_gain 201
wide_dynamic_range off
OK
>

Returns all current CCU settings.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

camera ccu set

Sets the specified CCU (lighting) information.

Synopsis camera ccu set <param> <value>

Options auto_white_balance {on

| off}

red_gain <0 - 20> Sets the red gain value as an integer (0 to 20). Can

blue_gain <0 - 20> Sets the blue gain value as an integer (0 to 20). Can

backlight_
compensation {on | off}

iris <0 - 9> Sets the iris value as an integer (0 to 9). Can only be

auto_iris {on | off} Sets the auto-iris state (on or off). Auto-iris disables

gain <1 - 10> Sets gain value as an integer (1 to 10). Can only be

detail <0 - 10> Sets the detail value as an integer (0 to 10).

chroma <0 - 20> Sets the chroma value as an integer (0 to 20).

wide_dynamic_range {on

| off}

Examples

>camera ccu set auto_iris off
OK
>

Sets the current state of the auto white balance
setting (on or off). Auto white balance overrides red
gain and blue gain manual settings.

only be used when auto white balance is off.

only be used when auto white balance is off.

Sets the current state of the backlight compensation
setting (on or off). Can only be used when wide
dynamic range mode is off.

used when auto-iris is off.

manual iris and gain when it is on.

used when auto-iris is off.

Sets Wide Dynamic Range mode on or off. Can only
be used when backlight compensation is off.

Turns off auto-iris mode, returning the camera to manual iris control.

>camera ccu set red_gain 10
OK
>

Sets the red gain value to 10.

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camera led

Get or change the state of the camera's indicator light.

Note

The camera may be powered up and sending video even if the status light is off.

Synopsis camera led {get | off | on }

Options

Examples

get

off

on

>camera led off
OK
>

Returns the current state of the indicator light.

Switches off the indicator light.

Switches on the indicator light.

Switches off the camera's indicator light.

>camera led get
led: on
OK
>

Returns the current state of the indicator light.

camera standby

Set or change camera standby status.

Synopsis camera standby {get | off | on | toggle}

Options

Examples

get

off

on

toggle

Returns the camera's current standby state.

Brings the camera out of standby (sleep) mode.

Stops video and puts the camera in standby mode.

Changes the camera's standby state - if it was not in
standby mode, it enters standby; if it was in standby
mode, it "wakes up."

>camera standby off
OK
>

Brings the camera out of standby mode.

>camera standby get
standby: on
OK
>

Returns the current standby state.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

video mute

Gets or sets the camera's video mute status. When video is muted, the camera sends blue or black video
with an on-screen message stating that video mute is on. This can be desirable when preparing the room,
or when privacy is needed.

Synopsis video mute {get | off | on | toggle}

Options

Examples

get

off

on

toggle

>video mute get
mute: off
OK
>

Returns video mute status.

>video mute on
OK
>

Transmits blue or black video.

Returns the current video mute status.

Unmutes the video. (Normal video resumes.)

Mutes the video. (Blue or black screen with message)

Changes the camera's video mute status.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

streaming settings get

Returns current IP and USB streaming settings.

Synopsis streaming settings get

Parameters

Example

IP Custom_Frame_Rate

IP Custom_Resolution

IP Enabled

IP Port

IP Preset_Quality

IP Preset_Resolution

IP Protocol

IP URL

IP Video_Mode

USB Active

USB Device

USB Frame_Rate

USB Resolution

USB Version

UVC Extensions_Enabled

>streaming settings get
IP Custom_Frame_Rate 15
IP Custom_Resolution 1080p
IP Enabled true
IP Port 554
IP Preset_Quality Standard (Better)
IP Preset_Resolution 720p
IP Protocol RTSP
IP URL vaddio-conferenceshot-fx-stream
IP Video_Mode preset
USB Active true
USB Device ConferenceSHOT FX
USB Frame_Rate 30
USB Resolution 360p
USB Version 3
UVC Extensions_Enabled true
OK
>

Frame rate selected in Custom quality mode.

Resolution selected in Custom quality mode.

Specifies whether IP streaming is enabled.

The RTSPport number used for IP streaming. Default
is 554.

Video quality selected in Easy video quality mode.

Resolution selected in Easy video quality mode.

The IP streaming protocol in use.

The URL where the stream is available.

To view the stream, enter the URL as rtsp://
followed by the IP address, the / character, and the
string returned as the IP URL.

Video quality mode selected (preset or custom).

True when a USB stream is present; false otherwise.

The USB Device Name currently assigned.

Frame rate in use for USB streaming (negotiated with
conferencing client). 0 when no USB stream is
present.

Resolution of the USB stream (negotiated with
conferencing client). 0x0 when no USB stream is
present.

2 or 3, as negotiated with the conferencing client. 0 if
no USB stream is present.

Allow or disable soft client USB control of the camera.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

network settings get

Returns the camera's current network settings and MAC address.

Synopsis network settings get

Example

network settings get
Name eth0:WAN
MAC Address 00:1E:C0:F6:CA:7B
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>

network ping

Sends an ICMP ECHO_REQUEST to the specified IP address.

Synopsis network ping [count <count>] [size <size>] <destination-ip>

Options <count> The number of ECHO_REQUEST packets to

send. Default is five packets.

<size> The size of each ECHO_REQUEST packet.

Default is 56 bytes.

Examples

<destination-ip> The IP address where the ECHO_REQUEST

packets will be sent.

>network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms

--- 192.168.1.66 ping statistics --­5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>

Sends five ECHO_REQUEST packets of 56 bytes each to the host at

192.168.1.66.

>network ping count 10 size 100 192.168.1.1

Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

system reboot

Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).

Synopsis system reboot [<seconds>]

Options <seconds> The number of seconds to delay the

reboot.

Examples

>system reboot
OK
>
The system is going down for reboot NOW!conferenceshot-fx-D8-80-39-62-A7-C5

Reboots the camera immediately.

>system reboot 30

Reboots the camera in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.

system factory-reset

Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.

Synopsis system factory-reset {get | on | off}

Options

Examples

get

on

off

>system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>

Returns the factory reset status.

This evaluates the most recent system factory-reset on or off command, if
one has been received.

>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>

Enables factory reset upon reboot.

Note

This command does not initiate a factory reset. The factory reset takes place on the
next reboot.

Returns the camera's current factory reset
status.

Enables factory reset on reboot.

Disables factory reset on reboot.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

sleep

Pauses command execution for the specified number of milliseconds.

Synopsis sleep <milliseconds>

Options <milliseconds> The number of milliseconds (1 to 10000)to

pause.

Example

>sleep 7000
OK
>

Pause for 7 seconds (7000 milliseconds) before returning.

history

Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.

Synopsis history <limit>

Options

Examples

<limit>

Integer value specifying the maximum number
of commands to return.

history

Displays the current command buffer.

history 5

Sets the history command buffer to remember the last 5 unique entries.

Additional
information

You can navigate the command history using the up and down arrow keys.

This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History expansion is
performed immediately after a complete line is read.

Examples of history expansion:

* !! Substitute the last command line.

* !4 Substitute the 4th command line (absolute as per ’history’ command)

* !-3 Substitute the command line entered 3 lines before (relative)

version

Returns the current firmware version.

Synopsis version

Example

>version
Commit 5a031cc87f4f27a28c486cf7f0e0c26bccf4e4ad
PSoC Version 0.0
Sensor Version 0.19
System Version ConferenceSHOT FX 1.0.0
OK
>

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

help

Displays an overview of the CLI syntax.

Synopsis help

Example

help

exit

Ends the command session and closes the socket.

Synopsis exit

Example

exit

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

RS-232 Serial Communication

The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control.

Parameter Value

Communication Speed 9600 bps (default)

Number of start bits 1

Number of stop bits 1

Number of data bits 8

Parity None

Flow control None

Connector pin-out:

n Pin 1: Not used

n Pin 2: Not used

n Pin 3: Not used

n Pin 4: Not used

n Pin 5: Not used

n Pin 6: GND

n Pin 7: RXD (from TXD of control source)

n Pin 8: TXD (to RXD of control source)

Caution:

Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera
system and void the warranty. Pro tip: Label your cables.

The Vaddio ConferenceSHOT Control Protocol is similar to the Sony®VISCA command set in order to be
compatible with several popular control devices. Not all VISCA commands are supported and there are
Vaddio-specific commands in the following command and inquiry lists.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Camera Zoom and Focus Commands

Command Set Command Command Packet Comments

CAM_Zoom Stop 8x 01 04 07 00 FF

Tele (std) 8x 01 04 07 02 FF

Wide (std) 8x 01 04 07 03 FF

Tele (variable) 8x 01 04 07 2p FF p = speed 0 (low) to 7

(high)

Wide (variable) 8x 01 04 07 3p FF p = speed 0 (low) to 7

(high)

Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs = zoom position

(0h-4000h)

CAM_Focus Stop 8x 01 04 08 00 FF

Far (std) 8x 01 04 08 02 FF

Near (std) 8x 01 04 08 03 FF

Far (variable) 8x 01 04 08 2p FF p = speed 0 (low) to 7

(high)

Near (variable) 8x 01 04 08 3p FF p = speed 0 (low) to 7

Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs = focus position

Auto Focus 8x 01 04 38 02 FF

Manual Focus 8x 01 04 38 03 FF

Auto/Manual 8x 01 04 08 10 FF

CAM_ZoomFocus Direct 8x 01 04 47 0p 0q 0r 0s 0t 0u 0v

0w FF

(high)

(1000h – 11FFh)

pqrs = zoom position

(0h-4000h)

tuvw = focus position

(1000h – 11FFh)

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Color and Light Management Commands

Command Set Command Command Packet Comments

CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red

gain

Up 8x 01 04 03 02 FF

Down 8x 01 04 03 03 FF

Direct 8x 01 04 43 00 00 0p 0q FF pq = red gain (00h –

14h)

CAM_BGain Reset 8x 01 04 04 00 FF Manual control of blue

gain

Up 8x 01 04 04 02 FF

Down 8x 01 04 04 03 FF

Direct 8x 01 04 44 00 00 0p 0q FF pq = blue gain (00h –

14h)

CAM_Iris Reset 8x 01 04 0B 00 FF Iris setting

Up 8x 01 04 0B 02 FF

Down 8x 01 04 0B 03 FF

Direct 8x 01 04 4B 00 00 0p 0q FF pq = iris position (0h,

05h-11h)
See Iris Values

CAM_Gain Direct 8x 01 04 4C 00 00 0p 0q FF Iris gain setting

pq = gain position (01h
– 0Ah)
See Iris Gain Values

CAM_BackLight On 8x 01 04 33 02 FF Backlight

Off 8x 01 04 33 03 FF

compensation On/Off

CAM_Aperture Reset 8x 01 04 02 00 FF Aperture setting

Up 8x 01 04 02 01 FF

Down 8x 01 04 02 02 FF

Direct 8x 01 04 42 00 00 0p 0q FF pq = aperture position

(0h – 0Ah)

CAM_Gamma Direct 8x 01 04 1E 00 00 00 00 0t 0u FF tu: 00h to 03h

CAM_Chroma Direct 8x 01 7E 55 00 00 0p 0q FF pq: 00h – 14h

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Other Commands

Command Set Command Command Packet Comments

AddressSet Broadcast 88 30 01 FF Sets address for all

daisy-chained cameras

IF_Clear Broadcast 88 01 00 01 FF I/F clear

CommandCancel 8x 2p FF p= socket (1 or 2)

CAM_Power On 8x 01 04 00 02 FF Power on

Off 8x 01 04 00 03 FF Power off

Command Setting Values – Exposure Control

Iris Values

Value Iris

0x11 F1.8

0x10 F2

0x0F F2.4

0x0E F2.8

0x0D F3.3

0x0C F4

0x0B F4.8

0x0A F5.6

0x09 F6.8

0x08 F8

0x07 F9.6

0x06 N/A

0x05 N/A

0x00 CLOSE

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Iris Gain Values

Value Steps

0x0A 18

0x09 16

0x08 14

0x07 12

0x06 10

0x05 8

0x04 6

0x03 4

0x02 2

0x01 0

Zoom and Focus Inquiry Commands

Inquiry Command Command Response Packet Comments

CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom position

CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto focus

y0 50 03 FF Manual focus

CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus position

Color and Light Management Inquiry Commands

Inquiry Command Command Response Packet Comments

CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: Red gain

CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: Blue gain

CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris position

CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain position

CAM_
BackLightModeInq

CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture gain

8x 09 04 33 FF y0 50 02 FF On

y0 50 03 FF Off

Other Inquiry Commands

Inquiry Command Command Response Packet Comments

CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On

y0 50 03 FF Off (standby)

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Specifications

Camera and Image

Image device Pixels

IP (H.264) RTSP Video
Resolutions

Lens and horizontal
FOV

Min. working distance 10mm (wide), 1.0m (tele) Min. illumination 100+ lux recommended

Aperture/detail 16 steps Gain Auto or manual

Backlight
compensation

Focusing system Auto or manual Wide Dynamic Range On or off

Sync system Internal S/N ratio Over 50 dB

Remote management Web interface, Telnet, RS-

1080p/30/15
720p/60-15
360p/60-15

USB 3.0 (UVC) Video
Resolutions

1080p/60 down to 180p/15;
autonegotiated

3x optical zoom, 88° wide to 46° tele

On or off White balance Auto or manual

Power 12 VDC, 1.5 A

232

Physical and Environmental

Height 6.3” (163 mm) Operating temperature 0°C to +40°C (32°F to 104°F)

Width 6.1” (155 mm) Operating humidity (relative) 20% to 80% non-condensing

Depth 5.5” (145 mm) Storage temperature -5°C to +60°C (-23°F to 140°F)

Weight 3.0 lbs.(1.36 kg) Storage humidity (relative) 20% to 80% non-condensing

Specifications are subject to change without notice.

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Troubleshooting and Care

When the camera doesn't behave as you expect, check the indicator light on the front before you do
anything else.

Use this table to determine whether it's time to call Vaddio Technical Support.

What is it doing? Possible causes Check and correct

Nothing.

The light on the front is off and
no video is available.

The light on the front of the
camera is off but the web
interface and video are
available.

The camera is not responding
to the remote and the light is
yellow.

The camera does not respond
to the remote, but the web
interface is available.

The camera responds to the
remote but the web interface is
not available.

At least one of the cables is
bad.

The wall outlet is not active.
(Check by finding out if it
powers something else, such
as a laptop or phone charger.)

The camera or its power supply
is bad.

The status light is turned off. You can turn it on again using the LED

A firmware update is in
progress.

The remote is not using the
same IR channel as the
camera.

The batteries in the remote are
dead.

The camera is not using the IP
address you browsed to.

Check using known good cables.

Use a different outlet.

Contact your reseller or Vaddio
Technical Support.

soft DIP switch on the System page, or
using the Telnet command camera
led on.

Wait a few minutes, and try again when
the light turns blue.

Push the Camera Select 1 button on
the remote.

Put new batteries in the remote.

Press the Data Screen button on the
remote to see camera information.

Video is available but the
camera does not move.

No H.264 video stream. IP streaming is not enabled. Enable IP streaming: Streaming page in

No USB video stream. USB streaming is not enabled. Enable USB streaming: Streaming

ConferenceSHOT FX cameras
must be manually positioned.

47

Check the System screen to verify the
camera model. This is normal behavior
for fixed cameras.

the web interface.

page in the web interface.

Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Status Light

The light in the camera's base indicates its current state.

n Blue – Camera is active
n Purple – Standby mode or booting
n Yellow – Firmware update is in progress
n Blinking blue – USB cable is disconnected
n Blinking purple – Error

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.

Note

The camera may be powered up and sending video even if the status light is off.

Restoring Default Camera Settings

Factory reset clears most settings and returns soft DIP switches (on the DIP Switches tab of the System
page) to their default positions.

Using the switches on the back of the camera:Set all DIP switches DOWN and cycle the power to
reload the default camera settings. Then return all DIP switches to the desired settings.

From the web interface: Log on using the admin account, go to the System page's Firmware tab, and
click Restore Factory Settings.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Operation, Storage, and Care

For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.

Keep this device away from food and liquids.

Do not operate or store the device under any of the following conditions:

n Temperatures above 40°C (104°F) or below 0°C (32°F)
n High humidity, condensing or wet environments
n Inclement weather
n Severe vibration
n Between converging tectonic plates
n Dry environments with an excess of static discharge

Do not attempt to take this product apart. There are no user-serviceable components inside.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Compliance Statements and Declarations of Conformity

Compliance testing was performed to the following regulations:

FCC Part 15 (15.107, 15.109), Subpart B Class A

ICES-003, Issue 54: 2012 Class A

EMC Directive 2004/108/EC Class A

EN 55022: December 2010 Class A

EN 55024: November 2010 Class A

KN22 2008 (CISPR 22: 2006) Class A

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A

IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety

FCC Part 15 Compliance

Operation is subject to the following two conditions: (1) This device may not cause interference,
and (2) This device must accept any interference including interference that may cause
undesired operation of the device.

Changes or modifications not expressly approved by Vaddio can affect emission compliance and could
void the user’s authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numeriques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications
du Canada.

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Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

European Compliance

This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC

EN 55022: December 2010 Conducted and Radiated Emissions

EN 55024: November 2010 Immunity

EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge

EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity

EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients

EN 61000-4-5: 2006 Surge Immunity

EN 61000-4-6: 2009 Conducted Immunity

EN 61000-4-8: 2010 Power Frequency Magnetic Field

EN 61000-4-11: 2004

KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics

EN 61000-4-2 Electrostatic Discharge

EN 61000-4-3 Radiated Immunity

EN 61000-4-4 Electrical Fast Transients

EN 61000-4-5 Surge Immunity

EN 61000-4-6 Conducted Immunity

EN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11

IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013

Voltage Dips, Interrupts and
Fluctuations

Voltage Dips, Interrupts and
Fluctuations

Safety

51

Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

Warranty Information

See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details.

Hardware* warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured
products.Vaddio warrants its manufactured products against defects in materials and workmanship for a
period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such
defects during the warranty.Vaddio, at its option, will repair or replace products that prove to be
defective.Vaddio manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices.

Exclusions:The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance.OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.

Vaddio Customer Service:Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or
products.The cost of parts and labor charge will be estimated by a technician and confirmed by the
customer prior to repair.All components must be returned for testing as a complete unit.Vaddio will not
accept responsibility for shipment after it has left the premises.

Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at

[e-mail] or by phone at one of the phone numbers listed on support.vaddio.com.

Return Material Authorization (RMA) number:Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support.Provide the technician with a return phone number, e­mail address, shipping address, product serial numbers and original purchase order number.Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only.End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio.Write the assigned RMA number clearly on the shipping label of the box when
returning the product.All products returned for credit are subject to a restocking charge without
exception.Special order product are not returnable.

Voided varranty:The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.

Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit.Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier.If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier.Contact your carrier
immediately.

Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.

52

Index

connectors 3
Constant Bit Rate 17
Controls page (web) 27

A

admin login 11, 18

default 11

editing 18
anatomy of the camera 3
API 29, 40

syntax help 40
auto focus 31
auto iris 33
auto white balance 33

B

backing up a configuration 19
backlight compensation 32-33
bandwidth 17
baud rate setting (DIP switch) 26
bit rate (IP streaming setting) 17
blue gain 33
browser compatibility 10

C

cable connectors 3, 5
camera ID setting (DIP switch) 4
camera mount 2, 5-7

installing 6
Camera page (web) 23
camera placement 5
camera select 9,See alsocamera ID setting

(DIP switch)
camera specifications 46
camera standby position 27
capabilities 1, 46
CCU settings 31-33
ceiling-mounted cameras 6
cheat sheet 9, 12

web interface 12
chroma setting 33
cleaning 49
color codes for status light 8, 48
color settings 32-33
command history 39
commands, RS-232 (VISCA) 42-45
compatibility, browsers 10
configuration, saving or restoring 19
connection diagram 8

D

damage, preventing 2, 5, 41
default IP address 10
default settings, restoring 48
detail setting 33
device name, USB 16
DHCP 14
diagnosing issues 47
diagnostic logs 22
Diagnostics page (web) 22
diagram, connection 8
DIP switches 3-4, 26

location 3
settings 4
soft 26

directional controls 9

E

Ethernet port 3

F

factory defaults, restoring 38, 48
fault isolation 47
firmware update 20
firmware version 39
focus 9, 31
Frame Rate (IP streaming setting) 17

G

getting help 21
guest access 18

H

Help page (web) 21
home position 30
hostname 14

I

image flip setting (DIP switch) 4
importing a configuration 19
inactive sessions (web interface) 18
indicator light 8, 26, 34, 48

enabling/disabling 26, 34
meaning of colors 8, 48

information, conference room 19

53

Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

installation 6-8

basic connections 8

camera 7

camera mount 6
inverted installation 6
IP address 9-10, 14

default 10, 14
IP streaming 16-17, 36

resolutions and frame rates 16

settings 17, 36
IR remote 9
iris settings 32-33

L

labels, room 19
light, status indicator 8, 26, 34, 48

color scheme 26

enabling/disabling 26, 34

meaning of colors 8, 48
lighting settings 32-33
location of the camera 5
locations of connectors 3
log files 22
low-power (standby) state 27, 34

M

manual focus 9, 31
Max Bandwidth (IP streaming setting) 17
mount 5-7
mounting the camera 5, 7
muting 27, 35

video 27, 35

N

navigation buttons, hiding/showing 12
network configuration 10, 14, 37

current 37

default 14
network port 3
Networking page (web) 14
NTP server 15

O

operating environment 5, 49

P

packing list 2
page 14, 16, 18-19, 21-23, 27

Camera 23

Controls 27
Diagnostics 22
Help 21
Networking 14
Room Labels 19
Security 18

Streaming 16
pan/tilt/zoom 9
part numbers 2
passwords 18
pause command execution 39
performance specifications 46
physical and environmental specifications 46
pin-out, RS-232 connector 41
ping command 37
power on/power off 9
power supply 2
precautions 2, 5

for operating the system 5
presets 9, 31

moving to 31

setting 9, 31
pro A/V status light color scheme 26
product capabilities 1, 46
product returns and repairs 52

Q

quick reference 9, 12

remote control 9

Vaddio IR Remote Commander 9

web interface 12

R

ready state 27, 34
rebooting 19, 38
red gain 33
remote control 9, 28
requirements 5

installation 5

mounting 5
resolution 16-17

IP streaming 16-17

USB streaming 16
restoring a configuration 19
restoring default settings 38, 48
RJ-45 connectors 5
room information 19
Room Labels page (web) 19

54

Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

RS-232 commands 42-45

setting values 44

RS-232 serial connection 41

S

saving a configuration 19
Security page (web) 18
settings, default, restoring 38, 48
shelf-mounted cameras 7
shelf, camera mount 6
site requirements 5
soft client control, enabling/disabling 16
soft DIP switches 26
software update 20
solving problems 47
specifications 46
speed 23, 30-31

focus 31

pan/tilt/zoom 30
standby (low-power) state 27, 34
static IP address 14
status light 8, 26, 34, 48

color scheme (DIP switch) 26

enabling/disabling 34

meanings of colors 8, 48

off/on (soft DIP switch) 26
storage environment 49
storing a configuration 19
Streaming page (web) 16
streaming settings 16, 36
supported web browsers 10
switch location 3
switch settings 4, 6, 26

baud rate (soft DIP switch) 26

camera ID (DIP switch) 4

image flip (DIP switch) 4

image flip (soft DIP switch) 6

in web interface 26

status light color scheme (soft DIP

switch) 26
status light off/on (soft DIP switch) 26
USB stream format 26

syntax help, Telnet 40

T

technical specifications 46
technical support 21
Telnet command help 40

Telnet session 29, 39-40

ending 40

history 39
temperature, operating and storage 49
third-party control 29, 41
time zone 15
troubleshooting 47

U

UC conferencing status light color scheme 26
update 20
USB cable 2
USB device name 16
USB port 3
USB stream format (DIP switch) 26
USB streaming 16
user login 10, 18

default 10

editing 18

V

Vaddio IR Remote Commander 9
Variable Bit Rate 17
version, firmware 39
video mute 27, 35
Video Quality (IP streaming setting) 17
virtual DIP switches 26
VISCA commands 42-45
visual parts identification 3

W

wall mount 6

installing 6
warranty 5, 52
web browsers supported 10
web interface 12, 14, 16, 18-19, 21-23, 27-28

Camera page 23

Controls page 27

Diagnostics page 22

Help page 21

navigation button labels 12

Networking page 14

Room Labels page 19

Security page 18

Streaming page 16

Z

zoom 30

55

Integrator's Complete Guide to the ConferenceSHOT FX USB 3.0 Fixed Camera

zoom presets 28, 31

storing 28, 31
using 28, 31

zoom speed 9, 30

56

Vaddio is a brand of Milestone AV Technologies · www.milestone.com

Phone [phone] · Fax [phone] · Email [e-mail]

Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.

Vaddio and ConferenceSHOT are trademarks or registered trademarks of Milestone AV Technologies. All
other brand names or marks are used for identification purposes and are trademarks of their respective
owners.

In British Columbia, Milestone AV Technologies ULC carries on business as MAVT Milestone AV
Technologies ULC.

©2017 Milestone AV Technologies