Vaddio ClearVIEW HD-USB User Manual

Installation and User Guide

ClearVIEW™ HD-USB PTZ

USB, H.264 and Analog HD Pan/Tilt/Zoom Conferencing Camera

Part Numbers: 999-6990-000 - North America 999-6990-001 - International

Camera Software Revision 2.1.0

ClearVIEW HD-USB Conferencing Camera

Table of Contents

ClearVIEW HD-USB PTZ Conferencing Camera ...................................................................................................... 4

Diagram: Front View with Feature Call-outs: .................................................................................................... 4

Diagram: Rear View Connectors with Feature Call-outs: ................................................................................. 5

First Time Set-up with the ClearVIEW HD-USB PTZ Camera .................................................................................. 6

Getting Started: ...................................................................................................................................................... 7

Compatibility .............................................................................................................................................................. 8

Table: Supported UVC Resolutions .................................................................................................................. 9

Keyboard Hot Keys for PTZ functions: .................................................................................................................. 9

Table: Keyboard Hotkeys .................................................................................................................................. 9

Internal Web Pages and Control: ............................................................................................................................ 10

DHCP Set-up (Dynamic Host Configuration Protocol): ........................................................................................ 10

Static IP Set-up: ................................................................................................................................................... 11

Screen Shot Tour: .................................................................................................................................................... 12

System Connectivity ................................................................................................................................................ 20

Diagram: Basic Connectivity Example 1 ......................................................................................................... 20 

Diagram: Connectivity Example 2: .................................................................................................................. 21

Diagram: H.264 Streaming Connectivity (for Release 2.0.0 and later): .......................................................... 21

Diagram: Connection Diagram Example using A CDN (for release 2.0 when IP is enabled): ........................ 22

Connecting the Camera to the PC and Program of Choice: ................................................................................... 22

Skype Example: ................................................................................................................................................... 22

VLC Media Player Example: ................................................................................................................................ 23

Technical Specifications: ......................................................................................................................................... 23

Compliance and CE Declaration of Conformity: ClearVIEW HD-USB PTZ Camera ............................................. 24

Warranty Information: .............................................................................................................................................. 25

Appendix 1: RS-232 Communication Specification ................................................................................................ 26

Firmware Version 2.1.0 Release Notes: .................................................................................................................. 27

Firmware Version 2.0.0 Previous Release Notes: ................................................................................................... 27

Table: HD-USB PTZ Camera and UC Client Software Interoperability Testing ............................................. 28

Previous Release Notes: ......................................................................................................................................... 29

Appendix 2 - Telnet Serial Command API ............................................................................................................... 30

Telnet Command List ........................................................................................................................................... 30

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 2 of 36

ClearVIEW HD-USB Conferencing Camera

VERVIEW

The extraordinary Vaddio™ ClearVIEW™ HD-USB PTZ Conferencing Camera system includes many of the features that you would expect out of a professional PTZ camera, plus much more! The ClearVIEW HDUSB is the world’s first broadcast-quality HD PTZ camera with USB 2.0 output, Ethernet streaming and analog component (YPbPr) outputs built right into the camera. Simply plug the HD-USB camera directly into your PC and there is no need for a separate capture device. The ClearVIEW HD-USB uses standard USB 2.0 UVC drivers and no special USB drivers require installation. As a result the HD-USB camera works seamlessly with any software application running on any OS that supports USB 2.0 devices. All this, and the ClearVIEW HD-USB PTZ cameras are made in the USA.

The ClearVIEW HD-USB combines impressive performance with an equally impressive feature set. Using the Universal Video Class (UVC) standard drivers for USB 2.0 video, the HD-USB camera is a plug and play PTZ camera for Unified Communications soft client conferencing systems such as Skype®, Google+, Jabber® and Lync®, which offers a vast improvement over the “inexpensive webcam” systems available today. .

The HD-USB is a high definition conferencing camera suitable for the small, medium or even the largest conferencing space available. The HD Zoom lens allows HD-USB to capture a wide angle of view (58.1°) to view everyone at a conference room table, as well as capture an individual from a long distance (3.2°) in a larger room.

ClearVIEW HD-USB Conferencing Camera

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The HD-USB PTZ Camera was released with two (2) major software releases with several intermediate releases. Release 1.0 allowed USB 2.0 streaming now with the 2.0 software, the ClearVIEW HD-USB will also support H.264 video streaming. It has a built in Ethernet network interface where both IP control with a built-in web server and IP streaming can be initiated directly from the camera. It supports either RTSP or HLS streaming protocols. The software is easily upgradeable in the field.

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The motorized zoom lens offers 19X optical zoom and is built around a 1/3-Type Sony® Exmor, progressive scan, high-speed, low noise CMOS image sensor with a total of 1.3 Megapixels for precise and vibrant HD color video images. The HD-USB achieves improved picture quality even in low light environments requiring a minimum illumination rated at an amazingly low 0.7 LUX (F1.6 - 50IRE).

Intended Use: Before operating the device, please read the entire manual thoroughly. The system was designed, built and tested for use indoors, and with the provided power supply and cabling. The use of a power supply other than the one provided or outdoor operation has not been tested and could damage the device and/or create a potentially unsafe operating condition.

Important Safeguards:

Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged. In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock, do not immerse in water or other liquids and avoid extremely humid conditions. Do not connect Ethernet or Power over Ethernet (POE) cables directly to the RJ-45 ports on the device as damage may result.

Use only the power supply provided with the system. Use of any unauthorized power supply will void any and all warranties.

Please do not use “pass-thru” type RJ-45 connectors. These pass-thru type connectors do not w ork well for professional installations and can be the cause o f intermittent connections which can result in the RS-232 control line failing and/or locking up. For best results please use standard RJ-45 connectors and test all cables for proper pin-outs prior to use.

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 3 of 36

ClearVIEW HD-USB Conferencing Camera

Save These Instructions:

The information contained herein, will help you install and operate the product. If these instructions are misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product drawings for the Vaddio product line on the Vaddio website. These documents can be downloaded from

www.vaddio.com free of charge.

NPACKING

North American Version 999-6990-000

Carefully remove the device and all of the parts from the packaging. Unpack and identify the following parts in 999-6990-000.

 One (1) ClearVIEW HD-USB PTZ Camera (998-6990-000)  One (1) Vaddio IR Remote Commander  One (1) EZCamera™ Control Adapter (RJ-45 to DB-9)  One (1) Vaddio PowerRite™ 12 VDC, 3.0 Amp Power Supply  One (1) AC Cord Set for North America  One (1) 10’ (3.05m) USB 2.0 Type A-male, to USB B-male Cable  Documentation

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International Version 999-6990-001

 One (1) ClearVIEW HD-USB PTZ Camera (998-6990-000)  One (1) Vaddio IR Remote Commander  One (1) EZCamera Control Adapter (RJ-45 to DB-9)  One (1) Vaddio PowerRite 12 VDC, 3.0 Amp Power Supply  One (1) Euro Power Cable  One (1) UK Power Cable  One (1) 10’ (3.05m) USB 2.0 Type A-male, to USB B-male Cable  Documentation

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CLEARVIEW HD-USB PTZ CONFERENCING CAMERA

Diagram: Front View with Feature Call-outs:

1) Zoom Lens and Image Sensor:

The 19X optical zoom lens is built around a 1/3-Type, highspeed, progressive scan CMOS image sensor with a total of 1.3 Megapixels for precise HD color video image acquisition.

2) Blue Power Light:

A Vaddio blue power light is illuminated when the camera is turned on.

3) IR Sensors:

IR sensors are built into the front of the HD-USB to receive IR signals from the IR remote control supplied with the camera.

4) Red Tally Light:

The red tally light is not used with the HD-USB Camera

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 4 of 36

➍

➋

➌

ClearVIEW HD-USB Conferencing Camera

ClearVIEW HD-USB PTZ Conferencing Camera

Diagram: Rear View Connectors with Feature Call-outs:

④

③

②

①

⑤

⑥

⑨

⑧

⑩

⑪

⑫

⑬

⑦

Connectors and Functions:

1) 12 VDC Input:

Power input on EIAJ-04 connector for local power.

2) HD Video Select:

A rotary switch that allows the user to choose the component HD output video resolution and format. All USB 2.0 UVC resolutions are derived from 720p/59.94. The USB 2.0 processor can accept rotary positions 0 through 6. Please see the sections on available resolutions and concurrent resolutions when using USB 2.0 and analog component outputs.

3) Camera Settings (Dip Switch Settings):

Settings for IR remote frequency, baud rate, SD output format, and image flip, test bars can be configured on these switches.

4) RS-232 IN & IR Out:

The upper RS-232 Port is not implemented on the HD-USB Camera. Use the RS-232 Port on the lower card.

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 5 of 36

ClearVIEW HD-USB Conferencing Camera

Connectors and Functions (continued)

5) YPbPr Output:

Component HD video is fed through the DE-15 connector (HD-15 for the shell sized challenged). YPbPr and Composite signals are simultaneous. Note: This is an HD camera and the SD signals are down converted and are really not the sweet spot of this camera. This is a courtesy feature only.

6) Composite Video (CVBS) Output:

The CVBS output feeds out SD video signals and is configurable with the dip switches to choose between 480i/NTSC or 576i/PAL in 4:3 formats. Squeeze and letterbox modes are also available (see dip switches).

7) EZ Power/Video Port:

This RJ-45 connector is only used with the Quick-Connect SR Interface and the Quick-Connect DVI-D/HDMI SR Interface to supply power and return HSDS (high speed differential signaling) video from the camera.

8) 5 VDC Output:

The 5 VDC output is on an EIAJ-03 connector was added to supply power to the active Extreme USB Extender transmitter side. The receiver side is powered by the computer’s USB port or powered USB Hub.

9) USB 2.0 Connector:

The USB 2.0 is on a Type-B female and attaches to a PC running a soft-client UC video conferencing system or video capture software that uses UVC (USB Video Class) standard drivers. No other drivers are required to plug the HD-USB into a computer and have it actually work. The UVC drivers will auto negotiate the highest resolution that the PC and HD-USB Camera can accomplish together and auto implements it, and bob’s your uncle.

10) Settings Rotary Switch:

The Settings rotary switch is essentially for future applications. Leave this switch on position “0” for normal operation. Position “C” is used for a reset to factory defaults. To reset the camera and erase all the stored internal data, place this switch on “C” and power cycle the camera. Move the switch to “0” again for normal operation.

11) Ethernet 10/100 Port (H.264 Streaming Active with Firmware Release 2.0.x):

The network port has green and yellow LEDs that indicate ready and usage states. The port allows for access to the internal web pages for camera set-up and control (nice). The network port will stream (unicast) H.264 video (from CIF up to and including 1080p/30). IP Streaming supports RTSP and HLS formats.

12) RS-232 Port:

The RS-232 Port allows external control systems to engage a rudimentary API. Basic functions include pan, tilt zoom, on/off etc. The functions on the Vaddio IR Remote Commander are mirrored in the API. Most control is expected to come from the internal web page via Ethernet, Telnet or over USB 2.0. See the Telnet command list at the end of this manual for more information.

13) Permanent USB/IP Resource Slot Card:

The lower row of connectors and the brains of the HD-USB Camera are located on this permanent slot card. The card is not removable and is not compatible with any other Vaddio camera (really). Please do not try to remove this card at any time (please note the adverb “please”).

FIRST TIME SET-UP WITH THE CLEARVIEW HD-USB PTZ CAMERA

The ClearVIEW HD-USB PTZ Camera was designed to be exceptionally easy to use and operate. There is documentation at the back of the manual for pin-outs. These pin-outs are also available, along with application TechNotes, from the Vaddio website www.vaddio.com.

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ClearVIEW HD-USB Conferencing Camera

Getting Started:

Step 1:

the camera’s output resolution and functional preferences. A reference label is on the bottom of the camera.

Switch Setting Label on Bottom of the HD-USB Camera:

Step 2: For the best USB 2.0 video, set the HD VIDEO SELECT rotary switch to “0” (720p/59.94) on the HD-USB

Camera. All USB 2.0 UVC resolutions are derived from 720p/59.94. The USB 2.0 processor can accept rotary positions 0 through 6, but please be aware that if 1080p/30 is scaled down to 320 x 180, well let’s just say…the image will look much better if the PC scales from 720p than from 1080p (see note below).

 For concurrent USB 2.0 and Analog Component (YPbPr), switch settings 0 through 6 are the resolutions that

 For Analog (YPbPr) output, all of the HD VIDEO SELECT switch settings will operate.  The Composite output on the BNC connector is independent from the USB 2.0 / IP resolutions. The SD

Step 3: Choose the IR frequency (1, 2 or 3) on the camera for use with the IR Remote Commander. Since only one USB camera can be plugged into a PC at a time, recommended default is Freq. 1 (dip switches 1 & 2 up).

Step 4: Leave the IR out OFF (up) as default.

Using the HD Video Select Rotary Switch and Camera Settings Dip Switch on the back of the camera, s et up

SCALER

HD Video

HD-USB

Select Switch

Rear Panel

DIP SWITCH SETTINGS

IR 1

1 & 2 UP

IR 2ONIR 3

1234

IR OUT OFF

3768109

9600

NTSC

bps

38400

PAL

bps

567 910

Important Note: When using 1080p as the input, very low USB 2.0 resolutions such as 352 x 240 and 320 x 180 will either not

look so good, won’t work or the user may wish they didn’t work, due to how far the signal is scaled (squeezed/smashed/crushed) down by the PC from the original input. Please use 720p or position “0” for the lower resolutions. Always start from a HD resolution closest to what the UC client wants to use, send and display. In some cases the sharpness control can clean up the image (both sharpen or smooth out the jaggies) if the native resolution of the application is too low.

Camera Settings 10-Position Dip Switches

TEST

SD 4:3

6 & 7 UP

SD SQ

SD LB

IMAGE

FLIP OFF

ON ON

BARS

OFF

0 1 2 3 4 5 6 7

USE ROTARY SETTINGS 0 through 6 FOR USB 2.0 OUT

HD VIDEO AND USB 2.0 SELECT

720p/59.94 - USB

1080i/59.94

1080p/59.94

1080p/60

720p/50

1080i/50

1080p/50

480i/29.97

9 A B C D

1080p/30

1080p/25

576i/25

can be both digital (USB 2.0 or H.264) and Analog (YPbPr). These resolutions are the most used resolutions for HD video in both HD videoconferencing and broadcast.

settings and are formatted by dip switches 5, 6 and 7.

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ClearVIEW HD-USB Conferencing Camera

Step 5: Use 9600bps for control speed as default.

 If the camera is mounted inverted, then set the Image Flip to ON, otherwise leave it off.  The test bars are really, really, totally non-standard (horizontal - just to mess with the old-timers) and will

override the video output. These test bars are 75% IRE. Use the test bars for…testing.

The H.264 stream is available and shipping with Release 2.0.0. Position “0” on the HD video select, will give the camera the ability to auto-negotiate with the host PC and automatically decide the highest resolution (MJPEG video up to and including 720p/30) that the computer and UC client/application can accept, display and process within the application software (not provided). The operating systems will be able to process 1080p/30 using H.264 and MJPEG video at 720p/30 is the limit of USB 2.0.

The HD-USB camera uses UVC drivers and does not require the loading of any other drivers to run on the PC. As long as the operating systems and soft-client software support UVC drivers, no additional software, other than the application, is required.

COMPATIBILITY

The HD-USB Camera will work with the following web browsers, soft codecs, computer operating systems and media players:

Compatibility - Web Browsers:

1) Internet Explorer (IE 8 and above)

2) Safari (Rev 4 and 5)

3) Safari/iOS (Rev 4 and 5)

4) Chrome (the latest and current release - auto updating)

5) Firefox (the latest and current release - auto updating)

Compatibility - Soft Clients: HD-USB Camera is compatible with the following soft codecs or applications, in no particular order: Release 2.0.x (See Release notes for versions tested):

1) Skype Win 7 & Mac OS X

2) Web Ex (WBS 28.7 and up) Win 7 & Mac OS X

3) Microsoft Lync Win7

4) Cisco Jabber Win 7 & Mac OS X

5) Vidyo Desktop Win 7 & Mac OS X

6) Google Plus Win 7

7) Adobe Connect 8 Win 7 & Mac OS X

8) LifeSize ClearSea Win 7

9) GoToMeeting (Citrix) Win 7 & Mac OS X

10) Polycom M100 Win7

11) Panaopto (lecture capture) Win 7

Compatibility - Media Players:

The UVC with MJPEG and IP with H.264 video are compatible with the industry leading PC media players.

1) Quick-Time 10.2

2) VLC Media Player 2.0.4

3) Real Player 16.0

Compatibility - Operating Systems

1) Apple OS X (10.7 and above)

2) Windows XP w/Service Pack 3 with known issues and errata

3) Windows 7

4) Linux

Evolving Compatibilities:

As more UC soft-client and lecture capture programs are released and gain popularity, Vaddio will provide a continuing research and development effort to ensure the camera’s viability and compatibility with other manufacturer’s products.

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 8 of 36

ClearVIEW HD-USB Conferencing Camera

Compatibility (continued) The USB 2.0 UVC (Universal Video Class) video driver resolution table is basically an internal list of resolutions available for the Host PC and the Camera to negotiate and use for the application. Typically, the highest resolution possible between both the PC and camera is used. However, not all OS and application combinations are typical. Some applications are assigned to a lower value, or the lowest resolution to purposely minimize the bandwidth requirement. In order to avoid selection of the smallest resolution possible, the resolutions of 160 x 120 and 160 x 90 were removed from the camera due to the selection of the lowest resolution by some UC Clients and because it looked sort of wicked awful (in some respect s).

Table: Supported UVC Resolutions

Format Resolution Frame Rate Aspect Ratio

MJPEG

1280 x 720 15/30 16:9

960 x 544 15/30 16:9 704 x 576 15/30 4:3 640 x 480 15/30 4:3 640 x 360 15/30 16:9 424 x 240 15/30 4:3 352 x 240 15/30 4:3 320 x 240 15/30 4:3

YUY2

320 x 180 15/30 16:9 640 x 480 10 4:3

640 x 360 10 16:9 424 x 240 15/30 4:3 352 x 240 15/30 4:3 320 x 240 15/30 4:3 320 x 180 15/30 16:9

Keyboard Hot Keys for PTZ functions:

The keyboard hot keys can control the Pan/Tilt/Zoom functions of the HD-USB Camera when using the Camera Control Web Page (shown in the next section). The table below explains operation.

Table: Keyboard Hotkeys

Function Hot Key Function Hot Key

Zoom IN + (plus) Tilt Up & Pan Right Num. Pad Key 9, PgUp Zoom OUT - (minus) Tilt Down & Pan Right Num. Pad Key 3, PgDn Tilt Up Num. Pad Key 8, Up Arrow Tilt Up & Pan Left Num. Pad Key 1, End Tilt Down Num. Pad Key 2, Down Arrow Tilt Down & Pan Left Num. Pad Key 7, Home Pan Right Num. Pad Key 6, Right Arrow Pan Left Num. Pad Key 4, Left Arrow

NOTE: Shift key not required for + and - keys on number row. Caps Lock can be ON or OFF. Num Lock must

be off to use the Numeric Keypad for pan and tilt.

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ClearVIEW HD-USB Conferencing Camera

NTERNAL WEB PAGES AND CONTROL

The internal web pages will allow control of the HD-USB and allow the user to control the camera via an internet connection. These web pages will allow the user or administrator to set security passwords, change the IP address if not dynamic, view diagnostics, access the firmware upgrade page and more.

To access the HD-USB’s web pages, first talk to your Network Administrator about the network on which the camera will be placed. Access to the internal web pages can be achieved three ways in order to set-up the HDUSB’s IP address and other administrative functions.

DHCP Set-up (Dynamic Host Configuration Protocol):

DHCP Set-up (skip this section if Static IP). If the LAN has a DHCP (dynamic host configuration protocol) server, then the IP address, gateway and routing information will automatically be assigned. The HD-USB software is defaulted to DHCP.

The HD-USB will attempt to dynamically obtain an IP address using DHCP, but it will fall back to the default address of 169.254.1.1 if no DHCP server can be found.

To display the HD-USB’s IP Address:

1) Plug in the camera and let it go through the boot up procedure. The IP Address will be displayed at the top and middle of the screen for 15 seconds and then automatically turns off.

To see the IP address for longer than 15 seconds at boot up:

2) Pick up the Vaddio IR Remote Commander and locate the Data Screen button.

3) Press and hold the Data Screen button on the remote for 4 seconds.

4) The IP Address will appear on the display. The system is capable of displaying and address up to 15 characters arranged in the format: xxx.xxx.xxx.xxx. The default static IP address for the HD-USB camera is

169.254.1.1.

5) To turn off the IP Address display, press and hold the Data Screen button for 4 more seconds or until the IP Address turns off.

Displaying the IP address for the network administrator is advantageous especially in a network that is DHCP. It makes it easier to find the camera on the network and assign addresses permanently within the DHCP protocol. Whatever protocols are used, always have the network guys available when attaching the Vaddio HD-USB camera to the network.

Notes: The Data screen button is also used for the Camera’s on-screen display where many of the camera’s parameters can be set. It is easy to tell the difference between these modes as one quick touch enters the OSD for the camera and a “four (4) second press and hold” displays the web address and turns off the web address display.

The IP Address will be displayed on screen out of the composite video, analog component video (YPbPr) and the USB output. It will display at the top, middle of the screen to ensure that ancient 4:3 displays can show the address as well as the prevalent 16:9 monitors.

Connect to the Local Area

Network or to a computer

with a Cross-over cable

Data Screen Button

IP Address

169.254.1.1

Simulated IP Address On-Screen Display

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ClearVIEW HD-USB Conferencing Camera

Static IP Set-up:

It is highly recommended that the Network Administrator and/or network personnel are involved on the Static IP set-up of the HD-USB camera. Please do not try to set the Static IP of the camera without help from network personnel…please?

The static IP address can be assigned either through the network or directly to a computer using a cross-over cable. Depending on the age of the computer, you may not need a cross-over cable. Either way the steps are the same for network or direct connect to a computer.

The default address of the HD-USB camera is 169.254.1.1 and the Subnet mask is 255.255.0.0. Different computer OS types all have their own way of doing things (without question), but they are essentially doing the same stuff, changing the IP address so the web pages of the HD-USB are accessible.

Examples (directly connected to a computer for set-up):

For Windows XP Pro, the routine to get to the network settings is fairly simple. Click on the Start button > Control Panels > Network Connections > Right Click Local Area Connection > click on Properties > click on Internet Protocol (TCP/IP) > click on Properties and IP Address and Subnet Mask numbers are displayed. It is best to record the addresses that are in the computer so they can be re-assigned when the operation is finished. Enter

169.254.1.2 (which is the default address 169.254.1.1 plus 1) and Subnet mask is 255.255.0.0 and click OK > and

then OK again. Bring up one of the approved web browsers (like Chrome) and enter http://169.254.1.1 and the Log-in page will appear.

With Apple OS X (10.7 and above), the steps are a bit different but essentially the same…Go to > System Preferences > Network > Ethernet > Configure IPv4: Manually > Enter in 169.254.1.2 and Subnet mask of

255.255.0.0 and click Apply. Bring up one of the approved web browsers (like Safari) and enter http://169.254.1.1

and the Log-in page will appear. Windows 7 has its own set-up that is a bit different from Windows XP Pro, but similar in that the whole purpose of

the Static IP first time set up is to give the HD-USB PTZ Camera an address that can be used over and over again by users or administrators to control the camera.

The Login Page will appear if there is a user name assigned by the administrator.

Assigning a user name can limit access to the admin menus by a general user.

By default, the password for the User account is: password.

The Administrator can set the name and password for the User account.

If no user name is assigned, the web page will automatically open to the camera control page.

User name is blank (Assigned by Admin)

Password is: password

Admin name is: admin Password is: password

ClearVIEW HD-USB PTZ Conferencing Camera Document Number 342-0437 Rev. D Page 11 of 36

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