VADDIO AV Bridge MatrixMIX Integrator's Complete Manual

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Integrator's Complete Guide to the

AV Bridge MatrixMIX

Multipurpose AV Switcher

Document 411-0006-30 Rev A

August 2017

Contents

Overview 1

About this Guide 1

Features 1

Product Compatibility 2

Control Devices 2

Vaddio Cameras 2

Non-Vaddio Cameras 2

Unpacking the Switcher 3

A Quick Look at the Switcher 4

Status lights 4

Connector Panel 4

Installation 5

Don’t Void Your Warranty! 5

Cabling Notes 5

Basic Connections 6

Ensuring Compatibility 6

Powering Up 6

Web Interface 7

Compatible Web Browsers 7

User Access 8

Admin Access 9

Compact Menu View 9

Web Interface Cheat Sheet 10

System Administration Tasks 11

Managing Access and Passwords 11

Setting System Time and Time Zone 12

Configuring the Switcher for Your Network 13

Adding Room Information 14

Rebooting 14

Exporting and Importing Configuration Data 15

Updating the Firmware 17

Restoring Factory Defaults 18

Contacting Vaddio Technical Support 19

Viewing Diagnostic Logs 19

Performance and Behavior Settings 20

Working with Video Inputs 20

Configuring Video Outputs 21

Operating the Switcher from the Admin Interface 23

Changing the Switching Mode 23

Setting Current Transition Type and Speed 24

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Configuring A/B Mode and Dual-Bus Mode Transitions Separately 24

Enabling Phantom Power to Microphones 25

Configuring Audio Settings 26

Muting the Microphones 26

Controlling Volume on Individual Inputs or Outputs 27

Default Microphone Settings 28

Microphone Settings for Environments with Audiences 29

Microphone Adjustments 29

Speaker Adjustments 30

Routing Audio 31

Selecting Stream Sources 32

Configuring Streaming Settings 32

Edit the USB Device Name 32

Allow Soft Client Control of the System 32

Enable or Disable Streaming 33

Set IP Streaming Settings 33

Advanced IP Streaming Settings 33

Setting up Macros and Triggers 34

Working with Graphics 35

Configuring Standby Behavior 36

Locking the Front Panel Controls 36

Operating the Switcher 37

Before You Start 37

Selecting Cameras 38

Working with Audio 38

Working with On-Screen Graphics 39

Selecting a PIP Source and Layout 41

Using Camera Presets 42

Using Macros 42

Telnet Serial Command API 43

audio mute 44

audio volume 45

audio route 46

audio crosspoint-gain 47

camera home 48

camera pan 48

camera tilt 48

camera zoom 49

camera focus 50

camera preset 51

camera ccu get 52

iii

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera ccu set 53

camera ccu scene 54

camera standby 54

video mute 55

video source 56

video pip 57

graphics enable 58

graphics source 59

switch mode 60

switch take 60

trigger 61

streaming settings get 62

network settings get 62

network ping 63

system reboot 63

system factory-reset 64

sleep 64

version 65

history 65

help 66

exit 66

Specifications 67

Troubleshooting and Care 68

Compliance Statements and Declarations of Conformity 69

FCC Part 15 Compliance 69

ICES-003 Compliance 69

European Compliance 70

Warranty Information 71

Photo Credits 72

Index 73

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Overview

This guide provides information about the AV Bridge MatrixMIX multipurpose AV switcher:

n 999-5660-000 – North America n 999-5660-001 – Europe and UK n 999-5660-009 – Australia and New Zealand

About this Guide

This guide covers:

n Unpacking and installing the switcher n The switcher's physical features and user interfaces n Administration and configuration tasks n Operation n Telnet commands n Specifications n Troubleshooting and maintenance n Warranty and compliance/conformity information

For your convenience, this information is also available in smaller, limited-purpose manuals:

n Installation Guide for the AV Bridge MatrixMIX Multipurpose AV Switcher – unpacking, physical

features, switch settings, installation, and initial power-up

n Configuration and Administration Guide for the AV Bridge MatrixMIX Multipurpose AV

Switcher – physical features, configuration, system administration, operation, and troubleshooting

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Features

Operator-friendly:

n IP connectivity to controllers for virtualized control across the network n Intuitive, visually consistent interfaces – web interface or connected TeleTouch Multiviewer n Basic configuration tasks available from the front panel n Separate outputs for program, preview, and multiview

Versatile connectivity:

n RS-232 ports for 6 cameras n HDMI inputs with embedded audio support - video from 6 cameras and 2 additional video sources n Audio:2 microphone/line inputs and 2 line outputs n USB 3.0 port for uncompressed AV streaming, USB 2.0 ports for control (touch-panel or pointing

device)

n Network connection for IP H.264 streaming and virtualized control from anywhere

Professional results:

n PIP functions; graphics functions including keys, digital on-screen graphics, and banners n Automatic echo cancellation and speech lift for crystal-clear audio n Simultaneous USB and IP streaming outputs

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Product Compatibility

The AV Bridge MatrixMIX is compatible with the following products.

Control Devices

n PCC MatrixMIX live production controller n PCC Premier precision camera controller n TeleTouch 27 USB touch-screen multiview display

Vaddio Cameras

May require an update to the camera's firmware.

* Includes cameras marked ClearSHOT 10 USB.

Product RS-232 IP

RoboSHOT Series

Yes Yes**

(may use Quick-Connect or OneLINK device)

ConferenceSHOT Series* Yes Yes

ClearVIEW HD 20SE Yes No

PowerVIEW HD 22/30 Yes No

ZoomSHOT 20 Yes No

WideSHOT Yes No

** If the camera is connected via a Quick-Connect or OneLINK device, IP control uses the camera's IP address, not the address of its extension device.

Non-Vaddio Cameras

Product RS-232 IP

Sony BRC Z330, Z700, H700, H900 Yes No

Sony EVI-H100S Yes No

Sony SRG 120, SRG 300 Yes No

Panasonic AW-HE 40, AW-HE 130 Yes No

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Unpacking the Switcher

Make sure you received all the items you expected. Here are the packing lists for the AV Bridge MatrixMIXmultipurpose AV switcher.

North America:AV Bridge MatrixMIX, part number 999-5660-000

n AV Bridge MatrixMIX, part number 998-5660-000 n Power supply with US cord set n Quick Start Guide, part number 411-0006-00

International: AV Bridge MatrixMIX, part number 999-5660-001

n AV Bridge MatrixMIX, part number 998-5660-000 n Power supply with Euro and UK cord sets n Quick Start Guide, part number 411-0006-00

Australia: AV Bridge MatrixMIX, part number 999-5660-009

n AV Bridge MatrixMIX, part number 998-5660-000 n Power supply with Australia/New Zealand cord set n Quick Start Guide, part number 411-0006-00

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

A Quick Look at the Switcher

n 8-line illuminated display – View basic operation and configuration menu and system information n Menu knob – Navigate the operation/configuration menu n Select and Cancel buttons – Work with the operation/configuration menu n Program and Preview buttons 1 through 8 – Select the program and preview sources n Take button – Transition from the program source to the preview source, or vice-versa n USB 2.0 ports, front and back: Control (TeleTouch 27 USB or pointing device)

Status lights

The Program and Preview buttons illuminate to indicate status:

n Red – Program video source (tally, "on-air") n Green – Preview video source (next input to take) n Blue – The video source is connected and in communication with the switcher n Blinking blue – The video source cannot be detected by the chosen configuration of that camera control n Not illuminated – No video source is connected

Connector Panel

Connections, left to right, by row:

n External Control: RS-232 port for external control device; trigger inputs for up to 10 presenter-controlled

devices

n RS-232 Ports (Camera 1 - Camera 6): Camera control connections n Audio I/O: Connections for 2 microphones (or other line inputs) and 2 line outputs n 12 VDC 5.0 Amp: Power connection n Network: Control, IP streaming, graphics n USB 3.0: Uncompressed audio and video stream n USB 2.0 ports, front and back: Control (TeleTouch 27 USB or pointing device) n HDMI Inputs: Video from connected cameras and other video sources; HDCP support n HDMI Outputs: Program, preview, and multiview; audio on program and preview

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Installation

This section covers how to install and connect the product. It also provides safety information and other guidance related to installing the product.

Note

This product is intended for installation and use only in environments where all RS-232 and PoE+ connections originate within the building.

Don’t Void Your Warranty!

Caution

This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate protective enclosure. Do not allow it to come into contact with any liquid.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing.

Learn more at www.vaddio.com/products.

Cabling Notes

Use Cat-5e or better cable and standard RJ-45 connectors (568B termination). We recommend using highquality connectors and a high-quality crimping tool.

RS-232 cables may be up to 500 ft (152.4 m).

Note

Use standard RJ-45 connectors and a good crimping tool. Do not use pass-through RJ-45 connectors. Poorly crimped connectors can damage the connectors on the product, cause intermittent connections, and degrade signal quality. Test cable pinouts and continuity before connecting them.

Intact – Contact fingers will make reliable

contact with the cable connector

Caution

Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera system and void the warranty.

Pro Tip

To prevent tragic mishaps, label both ends of every cable.

Damaged – Some contact fingers are bent

and will NOT make reliable contact with the

cable connector

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Basic Connections

The diagram below shows a basic live production setup.

Ensuring Compatibility

The camera controller may be unable to communicate with Vaddio cameras if their firmware is out of date. When you set up the camera controller, be sure the associated Vaddio cameras have been updated to a firmware version that supports the controller.

Powering Up

1. Power up all the cameras to be used.

2. Connect the power supply.

3. Power up the camera controller, if your setup includes one.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Web Interface

The multipurpose AV switcher provides a web interface to allow configuration via the IP network connection, using a browser. The web interface allows you to:

n Set idle session behavior and passwords n Manage network and streaming settings n Add identifying information to the web interface n Back up, reboot, reset, or update the switcher n View information about the switcher

When connected to a LAN that has a DHCP server, the multipurpose AV switcher will get its IP address, gateway and routing information automatically and you will be able to browse to it. In the absence of a DHCP server, the switcher's default IP address is 169.254.1.1 and its subnet mask is 255.255.0.0.

You can configure a static IP address either through the network or from a computer connected directly to the Ethernet port. You may need a crossover cable.

To see the current IP address, dial to the Network menu on the front panel and press the Select button.

Compatible Web Browsers

Supported web browsers:

n Chrome® n Firefox® n Microsoft® Internet Explorer® n Safari®

Other browsers may also work.

We recommend Chrome or Firefox.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

User Access

You can access the web interface using the device's IP address. If your network supports hostname resolution, you can use the hostname instead.

Note

Only the operator's pages are available with guest or user access.

1. The IP address is available on the front panel display. If it is not currently visible, dial to the Network menu on the front panel and press Select.

2. Enter the IP address or hostname in your browser's address bar. If you use the hostname, you may need to enter http:// as a prefix to keep the browser from treating it as a search query.

If the system is configured for guest access, you will not need to log in.

If a login is required, the username is user. Contact the system administrator if you do not know the current password.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Admin Access

If you are on the operator screen and no other screens are available, you’re logged in at the user level, or guest access is enabled and you’re not logged in at all. The menu access button provides access to the admin login button. The admin has access to all pages of the web interface.

For administrative access, log in as admin. The default password is password.

Note

For best security, Vaddio strongly recommends changing the default password(s). Using default passwords leaves the product vulnerable to tampering. See Managing Access and Passwords.

The admin account has access to:

n Video control pages – Configure video inputs, outputs, and switching n Graphics Library page – Manage uploaded images for use with graphics functions n Audio pages– Configure audio inputs and outputs n Control Devices page – Create macros and associate them with triggers n Streaming page– Configure USBand IP streaming n User Interface page – Configure standby behavior, audio inputs available from the Operator page, and

enable/disable front panel controls

n Room Labels page – Display room information on the web interface screens, including the conference

room name and phone number and the in-house number for AV assistance

n Networking page– Configure date and time settings, hostname, and IP addressing n Security page– Set passwords and manage guest access n Diagnostics page– View or download logs when troubleshooting issues n System page– Reboot, restore factory defaults, run firmware updates, and view firmware version n Help page– Tech support contact information and a link to the product information library on the Vaddio

website

n Logout button– A graceful way to leave the web interface in a password-protected state

Compact Menu View

By default, the navigation buttons display an icon and a text label. The web interface provides a compact view of the menu buttons along with the default view. The button at the bottom of the menu toggles between the two views.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Web Interface Cheat Sheet

Where to find the controls you need right now.

What do you need? Go to this page

Audio mute/unmute Available from any page

All audio functions Audio

Audio channels available from the operator's interface User Interface

Video mute/unmute Available from any page

Camera controls for the currently selected preview source Video Switching or Video

Inputs, when the camera is selected

Video input settings – color space, video mute pattern, source pairing Video Inputs

Video output resolution, color space, video mute pattern Video Outputs

Video transition effects, keying, PIP Video Outputs

Graphics files, placement, and masking Graphics Library

Video transition style and speed (global) Video Switching

IP streaming and USB streaming settings Streaming

Switching mode, keying layer sources, PIP sources and layout Video Switching

How downstream cameras behave on standby User Interface

Passwords for admin and user accounts Security

Disable front panel controls User Interface

Enable/disable session timeout Security

Hostname and network settings Networking

Time and date settings Networking

Macros and triggers Control Devices

Reboot or factory reset System

Backup and restore operations System

Firmware update and current version System

Helpdesk phone number for end users Room Labels

Contact information for Vaddio helpdesk Help

Diagnostic log Diagnostics

Information about the camera controller's location Room Labels

Standby Available from any page

Logout Available from any page

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

System Administration Tasks

System administration for the AV Bridge MatrixMIXmultipurpose AV switcher include:

n Adding information about the equipment's location and relevant phone numbers

on the Room Labels page

n Enabling NTP updating to maintain the system time and date and specify the

time zone on the Networking page

n Configuring hostname and network settings on the Networking page n Setting passwords and enabling or disabling idle session timeout on the

Security page

n Viewing and downloading diagnostic logs on the Diagnostics page n Rebooting or starting a factory reset from the System page n Starting a firmware update from the System page n Locating the information to contact Technical Support on the Help page

Managing Access and Passwords

SECURITY PAGE

Set up the appropriate level of security to conform to your organization's requirements.

Idle session time-out – check the box labeled Automatically Expire Idle Sessions to automatically log you out of the web interface after 30 minutes without interaction.

Require a password for user access – clear the box labeled Allow Guest Access. (A password is always required for administrative access.)

Change a password – Select Edit Password for the appropriate account (user or admin) to open the Edit Password dialog box.

Note For best security, Vaddio strongly recommends changing the user and admin passwords. Using

the default passwords leaves the product vulnerable to tampering.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Setting System Time and Time Zone

NETWORKING PAGE

Allowing the switcher to contact a network time protocol (NTP) server ensures that its system time is correct, and makes the time zone editable. You also have the option to specify which NTP server to use.

1. Enable Automatic NTP Updating.

2. Select the desired time zone from the list.

3. If desired, specify the NTP server to use. If you are not sure about this, use the default.

4. Save your changes.

5. To update the system time immediately, select Refresh. Otherwise, the time will update the next time the switcher contacts the NTP server.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Configuring the Switcher for Your Network

NETWORKING PAGE

Note

DHCP is the default setting, but the switcher will use the default address of 169.254.1.1 if no DHCP server is available.

You will be able to enter the IP address, subnet mask, and gateway only if you set IP Address to Static.

Note

If you don't completely understand all the implications of the steps below, please contact your IT staff or Vaddio Technical Support for assistance. Changes in network configuration can result in loss of network contact with the device.

1. Edit the device hostname if necessary. The hostname serves as the device URL. If the network supports hostname resolution, you can use the hostname instead of the device's IP address when you open a web interface session. The hostname is also used as the filename for exported configuration data, so it can help you identify the source of an exported data file.

2. If the switcher needs to use static IP addressing, select Static.

3. For static IP addressing, enter the appropriate IP address, subnet mask, and gateway address.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Adding Room Information

ROOM LABELS PAGE

Enter information about the location of the equipment and the local IT or A/V help line. This information will be displayed on all pages of the web interface.

Rebooting

SYSTEM PAGE

This can help if the switcher stops responding as you expect.

In the System Utilities section, select Reboot, then confirm. You will need to log in again after the reboot.

If rebooting the camera controller doesn't fix the problem, you may need to reset to factory defaults. But before you take that step, back up the configuration.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Exporting and Importing Configuration Data

SYSTEM PAGE

If your organization uses several of the same product, you may choose to configure one of them, verify that the configuration is good, and then copy it to the others. Most Vaddio professional AV products and cameras have this capability.

Note

Currently, Vaddio products cannot import a configuration file that was exported from a different version of firmware.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

To export a configuration:

To save a copy of the current configuration, select Export Data.

The configuration exports as a .dat file and downloads to your default file download location. The filename is the unit's hostname followed by the .dat file extension. If you only need to back up the configuration, you're done.

Note

This operation does not copy device-specific data such as hostname or sensitive data such as passwords.

To import a configuration:

1. Select Import. The Import Data box opens.

2. Select Choose File, and browse to the .dat file to be imported.

3. Select Begin Importing Data. When the import is complete, the device reboots and you will need to log in again.

Note

Currently, Vaddio products cannot import a configuration file that was exported from a different version of firmware.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Updating the Firmware

SYSTEM PAGE

From time to time, we issue new firmware to introduce new features and other product improvements, and to fix issues that turn up. We recommend keeping all your Vaddio products up to date, to get the most out of them.

Firmware updates do not change the configuration or password.

Note

It is rare for an update to generate errors. If this happens, please read them carefully and record them. Screen shots of the error message may be very helpful in troubleshooting the problem. If the update does not finish successfully, contact Vaddio technical support immediately.

1. In a separate browser tab or window, go to the appropriate product page, or to the software updates section of support.vaddio.com and download the appropriate update file.

2. In the Firmware Update pane, select Choose File. Then browse to the update file and select it.

3. Select Begin Firmware Update.

4. READ the information in the Confirm dialog box and be sure you understand it.

5. When you are ready to start the update, select Continue. The device reboots as the last step in the update process.

We recommend checking for firmware updates for your Vaddio cameras when you update other products that work with them.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Restoring Factory Defaults

SYSTEM PAGE

Restoring factory settings will overwrite anything you have added or customized, such as the admin password, graphics library, video, and audio configurations. (If you export a known good configuration, you can import it again after restoring factory settings. See Exporting and importing configuration data.)

To restore the original factory settings:

Select Restore Factory Settings.

A confirmation message informs you that the action cannot be undone. This is your cue to make sure you have successfully exported the configuration.

This operation logs you out and resets the admin password to its factory default value of password.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Contacting Vaddio Technical Support

HELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You'll find technical support contact information on the Help page.

Viewing Diagnostic Logs

DIAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Performance and Behavior Settings

Performance and behavior settings for the AV Bridge MatrixMIX multipurpose AV switcher include:

n Configuring video inputs, outputs, and switching behavior n Uploading graphics and managing the graphics library n Adjusting audio inputs and outputs n Configuring the audio matrix n Creating macros and associating them with triggers n Configuring USB streaming and IP streaming n Specifying what happens when the switcher goes to standby mode n Specifying which audio inputs are available from the operator's interface (web or

multiviewer)

n Locking the front panel controls

Working with Video Inputs

VIDEO INPUTS PAGE

The web interface provides a control page with tabs for each camera and other video input device, allowing you to control the connected cameras without accessing their individual web interfaces. The tabs for connected Vaddio cameras present the same controls present in the cameras' own web interfaces.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Configuring Video Outputs

The Video Outputs page provides controls to configure each video output.

Controls available for the Program and Preview outputs include:

n Output resolution/frame rate n Color space n Video mute pattern n Video transition (take) effect and time for A/B switching mode and dual-bus mode n Keying control and sources n PIP source and layout

Graphics for keying operations are managed on the Graphics page. See Working with Graphics.

Controls for the multiviewer output include:

n Resolution/frame rate n Color space n Video mute pattern

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Controls for the USB Stream and IP Stream outputs include the video mute pattern and the video source.

Set the multiviewer output as the source for the IP stream for remote live operation.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Operating the Switcher from the Admin Interface

The Video Switching page provides most of the same controls available on the operator's pages (guest access or user account login).

Changing the Switching Mode

VIDEO SWITCHING PAGE

In the Global Settings area of the Video Switching page, select the desired switching mode – A/B switching or dual-bus switching.

After changing from A/B switching to dual-bus mode or vice-versa, the controller(s) associated with the switcher may need to be rebooted.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Setting Current Transition Type and Speed

VIDEO SWITCHING PAGE

In the Global settings area, select the transition type for the currently selected switching mode. If necessary, adjust the transition time.

Configuring A/B Mode and Dual-Bus Mode Transitions Separately

VIDEO OUT PUTS PAGE, PREVIEW AND PROGRAM T ABS

Set transition effects and times separately for A/B and dual-bus modes. The take transition controls are available on both the Preview and Program tabs.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Enabling Phantom Power to Microphones

AUDIO PAGE, ANALOG TAB

To supply 48 VDC phantom power to a connected microphone, check the Phantom Power checkbox below the controls for the Line/Mic input.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Configuring Audio Settings

AUDIO PAGE

The web interface provides separate controls for each of the audio inputs and outputs:

n Analog (corresponding to the Audio I/O area of the connector panel) – Line/Mic inputs 1 and 2; audio line

out 1 and 2

n HDMI Inputs (corresponding to the HDMI Inputs area of the connector panel) – Left and right channels

for each of the eight HDMI inputs

n HDMI Outputs (corresponding to the HDMI Outputs area of the connector panel) – Left and right

channels for the Program, Preview, and Multiview outputs

n Streaming (corresponding to the Network and USB 3.0 connectors) – Left and right channels for IP

Stream, USB Playback, and USB Record.

The Matrix tab of the Audio page defines audio routing.

Muting the Microphones

Use the microphone mute control at the top of any page.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Controlling Volume on Individual Inputs or Outputs

AUDIO PAGE, ANALOG, HDMI IN/OUT, AND STREAMING TABS

Use the button to mute the desired audio input or output. Use the slider to set the volume.

Note

For best performance with most computers, we recommend setting the USB Record volume high.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Default Microphone Settings

AUDIO PAGE, ANALOG TAB

Acoustic Echo Cancellation – Enabled; prevents audio feedback by cancelling the specified output signal out of the line/mic input.

Noise Cancellation – Enabled; suppresses ambient noise.

Automatic Gain Control – Disabled; adjusts gain to compensate for differences in volume as different

people speak.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Microphone Settings for Environments with Audiences

AUDIO PAGE, ANALOG AND MATRIX TABS

Speech Lift: Feeds the signal from the specified microphone to the speakers in the room, so that people in the back of the room can hear the person who is speaking.

Master Output/AEC Reference:Specifies the audio output that will be used as the reference for acoustic echo cancellation.

Chairman Override: Gives priority to the specified microphone when more than one person is speaking. (Matrix tab only)

Microphone Adjustments

AUDIO PAGE, ANALOG TAB

To adjust for more natural speech reproduction:

n High-pass filter – Specify the lowest frequency that the microphone should pick up. Use this setting to

reduce low-frequency background noise such as heating/air conditioning systems.

n Low-pass filter – Specify the highest frequency that the microphone should pick up. Use this setting to

reduce hissing sounds and make speech sound natural.

n PEQ (parametric equalizer) – Increase or reduce the volume of specific frequency ranges to

compensate for the audio challenges unique to the situation.

Note

As a best practice, use the equalizer to attenuate undesirable frequency ranges rather than to boost the desirable frequencies.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Speaker Adjustments

AUDIO PAGE, ANALOG AND STREAMING TABS

To sync the sound with the video:

If the video lags noticeably behind the audio, check the Delay box for the appropriate audio outputs (Analog or Streaming tab) and enter a delay value in msec. The delay may differ from one output to another.

To compensate for differing speech volumes:

If some people on the far end are inaudible while others are too loud, check the Compressor box to reduce the dynamic range from the connected speakers. (Analog tab only.)

To compensate for specific audio issues on the far end:

Use the equalizers for the analog outputs to attenuate specific frequency ranges. This can help if the farend audio includes unwanted elements such as a rumbling HVAC system or a cricket in the room.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Routing Audio

AUDIO PAGE, MATRIX T AB

The audio matrix shows where each audio output originates. Each column of the matrix shows one audio output, and each row shows one audio input. Table cells highlighted in blue mean that the input represented in that row is routed to the output represented in that column.

To specify how the AV Bridge MatrixMIX uses a given audio input, locate its row. Locate the column representing the desired output and select the table cell where the desired row and column intersect.

Example: In the screen shot below, the auto mic mixer is the source for all the active audio outputs.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Selecting Stream Sources

VIDEO OUT PUTS PAGE, USB STREAM OUTPUT AND IP STREAM OUTPUT TABS

By default, the USB stream and IP stream both use the Program output as their source.

To change the source for the USB stream or IP stream, select the corresponding tab of the Video Outputs page. Then select the desired video output.

Equivalent PCC MatrixMIX operation: Select the desired source for each stream on the Streaming page.

Configuring Streaming Settings

STREAMING PAGE

Note

After making changes on this page, save them.

Edit the USB Device Name

To change the way the camera shows up in your soft client's camera selection list, edit the USB Device Name.

Allow Soft Client Control of the System

To allow conferencing applications to control the audio, check the Enabled box for HID Audio Controls.

Note

USB streaming settings are automatically negotiated with the conferencing application.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Enable or Disable Streaming

IP and USB streaming are enabled by default. Use the Enable USB Streaming and Enable IP Streaming checkboxes to change this. You may need to reboot the device for your change to take effect.

Set IP Streaming Settings

If you are not sure about these settings, start with the defaults.

1. Select the video Quality Mode: Easy or Custom. Easy automatically sets the recommended frame rate; Custom provides additional control.

2. Select the desired IP streaming resolution.

3. Easy quality mode only: Select Video Quality.

4. Custom quality mode only: Select the desired IP streaming frame rate.

5. Custom quality mode only: Select the desired Max Bandwidth. Check with your IT staff, as this setting can affect network performance.

Advanced IP Streaming Settings

RTSP port: We recommend using the default RTSP port number unless you need to change it.

Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP

address.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Setting up Macros and Triggers

CONTROL DEVICES PAGE

Macros may use any of the commands listed in the Telnet Serial Command API chapter.

To edit an existing macro:

Select the Edit button associated with the macro, or select the macro name. The macro opens in the Macro Editor.

To write and test a macro:

1. In the Macro Editor area, select New.

2. Give the macro a brief, descriptive name.

3. Enter the commands to perform the desired actions.

4. Save the macro.

5. Select Test to verify that the macro does what it needs to do. The Macro Execution Log displays each command as it executes, and indicates any syntax errors that may be present.

6. Make changes as needed, saving and testing until you get the desired results.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Working with Graphics

GRAPHICS LIBRARY PAGE

Use the graphics library to set up keying and placement for on-screen graphics.

To upload a graphics file:

1. Select Upload. The Upload Graphics box opens.

2. Select Choose Files and browse to the file(s). File type may be .png or .jpg.

To place the graphic on the canvas and work with it:

1. Select the View icon associated with the filename. Initially the image is placed at the top left corner of the canvas (coordinates 0,0).

2. Drag the image to the desired location on the canvas, or enter the desired offset from top left.

3. Select the expand/collapse arrow associated with the filename to open the file information.

4. Select the desired mask type – alpha, luma, chroma, or opaque.

5. After making changes, save your work and select the up arrow to close the file information dialog box.

Note

Chroma keying is expected to be supported in version 1.0.1 and subsequent firmware releases.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

To manage the graphics library:

Right-click the filename to edit it.

Select the X to delete the file.

Configuring Standby Behavior

USER INTERFACE PAGE

To place the cameras in standby mode along with the switcher, check the box marked "Standby Connected Cameras when AV Bridge MatrixMIX Enters Standby."

Leave this check box unchecked if all cameras should remain powered up when the switcher goes to standby mode.

Locking the Front Panel Controls

USER INTERFACE PAGE

To disable the front panel controls, check the Front Panel Lock box in the System Configuration section of the User Interface page. The front panel message shows that the controls are locked, and displays the switcher's IP address.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Operating the Switcher

The AV Bridge MatrixMIX web interface provides an operator interface for basic functions; however, to take advantage of the full range of the switcher's capabilities, we recommend using it with the TeleTouch 27 USB multiviewer and PCC MatrixMIX live production controller. This chapter covers the AV Bridge MatrixMIX operator's interface only.

To access the operator's pages of the web interface, you may need to log in with the User account credentials, depending on how the switcher is configured. The admin login is not required.

Before You Start

If you are not using a TeleTouch 27 USB multiviewer with the switcher, you will need additional information and software to control the connected cameras, other video sources, and audio equipment.

n You will need to view the switcher's multiview output. If you are not using a TeleTouch 27 USB

multiviewer (for example, if operating the switcher remotely), you will need to view the multiviewer output as an IP stream.

n To view the IP stream, the switcher must be configured to enable IP streaming. n To view the IP stream, you will need a stream viewer application such as VLC Media Player. n You will need to know the streaming URL for the switcher's IP stream. This information is available on

the Streaming page; the admin login is required.

n When viewing the multiviewer stream, keep in mind that the stream will lag perceptibly – there is

network-dependent latency in addition to 400 ms of inherent latency.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Selecting Cameras

HOME PAGE, OPERATOR'S WEB INT ERFACE

The front panel, web interface, and multiviewer show the program (on-air) camera in red on the Program row, and the preview camera in green on the Preview row. Select the desired video source.

Select the Take button to swap the Preview camera for the Program camera.

Working with Audio

OPERATOR'S AUDIO PAGE

Up to four audio channels may be available on the operator's Audio page. Each provides a mute/unmute button, volume read-out, and volume slider control.

The audio channels available on the Audio screen depend on how the connected switcher is configured. Changing this requires administrative access to the switcher's web interface.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Working with On-Screen Graphics

Select the output to work with – Preview or Program.

To add or remove an existing graphic, select or deselect the Layer button associated with it.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

To associate a graphic with a layer:

1. Select Sources. The Keying >Sources box displays the filename of the graphic (if any) associated with each layer.

2. To delete a graphic from a layer, select the X to the right of the filename.

3. To add a graphic or change the graphic associated with a layer, select the Source button associated with the layer.

4. Optional:Select one of the file search filters to display only the graphics of the desired mask type or source. If there are more graphics files and sources than will fit on the screen, the left and right navigation arrows become active.

5. Select the desired graphics file or source.

6. Select the X in the upper right corner to return to the main screen.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Selecting a PIP Source and Layout

1. Select the output to work with – Preview or Program.

2. Select the camera or other video source to use as the PIP source.

3. Select Layout to open the layout selection box.

4. Select the desired screen layout.

5. Select the Done button to dismiss the layout selection box.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Using Camera Presets

OPERATOR'S HOME PAGE

To move the preview camera to a preset position, select the desired preset.

Depending on the camera and the preset definition, presets may include zoom, speed, and lighting information along with the pan, tilt, and focus.

Presets are stored in the cameras.

Using Macros

OPERATOR'S MACROS PAGE

Macros are defined in the switcher's administrative interface. Some may be specific to connected equipment rather than outputs.

Select the desired macro. Allow time for the macro to complete before starting another action.

Note

Some macros enforce a delay to allow time for completion. The delay can be a minute or more in some cases.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Telnet Serial Command API

The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the device. It is also used for device macros.

Note

When you connect via Telnet, you must log in using the admin account.

The command format follows a get/set structure. Here are some examples:

Command

Response

Command

Response

Command

Response

camera 3 pan right

camera 3 focus mode auto

camera 3 ccu get iris

iris 6

Use a question mark as a command parameter to bring up a list of commands, subcommands, or command parameters. For example:

> camera focus ?

near Focus the camera near

far Focus the camera far

stop Stop the camera focus

mode Camera focus mode

Things you might need to know about control via Telnet session:

n Command lines are terminated with a carriage return.

n All ASCII characters (including carriage returns)are echoed to the terminal program and appended with

the VT100 string ESC[J (hex 1B 5B 4A), which most terminal programs automatically strip.

n CTRL-5 clears the current serial buffer on the device.

Typographical conventions:

n n {x | y | z} – Choose x, y, or z. n n <variable> – The named variable (such as <ip address>)is required. n n < x..y > – Avalue in the range of x through y is required. n n [optional] – This parameter (such as [speed <1..7>]) is not required.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

audio mute

Gets or sets the mute status of the specified audio channel.

Synopsis audio [channel] mute {get | on | off | toggle}

Channels

Options

Examples

master

line_out_1 line_out_2

line_in_1 line_in_2

usb3_recond_left usb3_record_right

usb3_playback_left usb3_playback_right

hdmi_in_<1..8>_left hdmi_in_<1..8>_right

ip_out_left ip_out_right

program_out_left program_out_right

preview_out_left preview_out_right

multiviewer_out_left multiviewer_out_right

get

off

toggle

> audio master mute get mute: off OK >

Gets or sets the mute status of master audio mute, the emergency mute for all channels.

Gets or sets the mute status of the specified Line Out port.

Gets or sets the mute status of the specified Line In port.

Gets or sets the mute status of the USB3 Record Left/Right channel.

Gets or sets the mute status of the USB3 Playback Left/Right channel.

Gets or sets the mute status of the left/right channel of the specified HDMI input.

Gets or sets the mute status of the left/right channel of the IP stream's audio.

Gets or sets the mute status of the left/right channel of the program audio.

Gets or sets the mute status of the left/right channel of the preview audio.

Gets or sets the mute status of the left/right channel of the multiviewer audio.

Returns the current mute state of the specified channel.

Mutes the audio for the specified channel.

Unmutes the audio for the specified channel.

Changes the mute state for the specified channel – unmutes if it was muted, mutes if it was not.

Returns the current mute state of master mute. It is off, so audio is not globally muted. Some audio channels may be muted, however.

>audio line_out_1 mute on OK >

Mutes the Line Out 1 port.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

audio volume

Gets or sets the volume of the specified audio channel. The valid range depends on the channel.

Synopsis audio [channel ] volume {get | up | down | set <level> }

Channels

Options

Examples

master

line_in_1 line_in_2

line_out_1 line_out_2

usb3_record_left usb3_record_right

hdmi_in_<1..8>_left hdmi_in_<1..8>_right

usb3_playback_left usb3_playback_right

ip_out_left ip_out_right

program_out_left program_out_right

preview_out_left preview_out_right

multiviewer_out_left multiviewer_out_right

get

down

set <level>

audio line_in_1 volume up OK >

Get or set the volume for the channel currently designated as master/AEC reference.

Get or set the volume for the specified Line In.

Get or set the volume for the specified Line Out.

Get or set the volume for the USB3 Record Left/Right output channel.

Get or set the volume for the left/right channel of the specified HDMI input.

Get or set the volume for the USB3 Playback Left/Right input channel.

Get or set the volume for the left/right channel of the IP stream's audio.

Get or set the volume for the left/right program output.

Get or set the volume for the left/right preview output.

Get or set the volume for the left/right multiviewer output.

Returns the current volume of the specified channel.

Increases the volume of the specified channel by 1 dB.

Reduces the volume of the specified channel by 1 dB.

Sets the volume of the specified channel in dB. Valid ranges: Line in, line out, master/AEC reference: -50.0 to

20.0 dB USB, IP, and HDMI: -42.0 to 6.0 dB

Increases the volume for Line In 1 by 1 dB.

audio line_out_1 volume get volume -10.0 dB OK >

Returns the current volume for the speaker connected to the line out port.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

audio route

Gets or sets the input routed to the specified output.

Note

The designated master (AEC reference)output must have speech lift in its route list if it’s enabled. The designated master output cannot have the auto_mic_mix input in its route list. The designated master output can only have line inputs in its route list if they are the enabled speech lift, or are not included in the auto mic mix.

Synopsis audio <channel> route {get | set <inputs>}

Outputs

Options

Inputs

Examples

usb3_record_left usb3_record_right

Get or set the inputs routed to the USB3 Record Left/Right channel. Not permitted to have USB3 Playback Left/Right in its route list.

ip_out_left ip_out_right

program_out_left program_out_right

preview_out_left preview_out_right

multiviewer_out_left multiviewer_out_right

line_out_1 line_out_2

get

set

auto_mic_mix

line_in_1 line_in_2

usb3_playback_left usb3_playback_right

hdmi_in_<1..8>_left hdmi_in_<1..8>_right

> audio usb3_record_left route get [auto_mic_mix ] OK >

Get or set the inputs routed to the left/right channel of the IP stream.

Get or set the inputs routed to the left/right channel of the program output.

Get or set the inputs routed to the left/right channel of the preview output.

Get or set the inputs routed to the left/right channel of the multiviewer output.

Get or set the inputs routed to the specified Line Out port.

Returns the routing for the specified output.

Sets the routing for the specified output.

Automatic mic mixer

Line In 1 or Line In 2

USB Playback Left/Right channel. Not permitted to be routed to USB Record.

HDMI input 1 through 8, left or right channel

Returns the current source of the left channel of USB3 Record. The auto mic mixer is currently routed to the left channel of the USB3 Record output.

> audio_ip_out_right route set line_in_1

Routes Line Input 1 to the right channel of the outbound IP stream.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

audio crosspoint-gain

Returns or sets the input routing gain, in dB, for a given output and input.

Synopsis audio <output> crosspoint-gain <input>{get | set <level>}

Outputs

Inputs auto_mic_mix Routing gain of the auto mic mixer for the chosen

usb3_record_left usb3_record_right

ip_out_left ip_out_right

program_out_left program_out_right

preview_out_left preview_out_right

multiviewer_out_left multiviewer_out_right

line_out_1 line_out_2

usb3_playback_left usb3_playback_right

line_in_1 line_in_2

Gets or sets the gain for the input routed to the USB3 Record Left/Right channel.

Gets or sets the gain for the input routed to the left/right IP stream output.

Gets or sets the gain for the input routed to the left/right program output.

Gets or sets the gain for the input routed to the left/right preview output.

Gets or sets the gain for the input routed to the left/right multiviewer output.

Gets or sets the gain for the input routed to Line Out 1/Line Out 2.

output.

Routing gain of USB Playback Left/Right for the chosen output.

Routing gain of Line In 1/Line In 2 for the chosen output.

Options

Examples

hdmi_in_<1..8>_left hdmi_in_<1..8>_right

get

Routing gain of the specified HDMI input, left or right channel, for the chosen output

Returns the routing gain from the specified input to the specified output.

set <-12.00 .. 12.00> Sets the routing gain from the specified input to

the specified output. Valid range is -12.00 dB to

12.00 dB.

> audio line_out_1 crosspoint-gain hdmi_in_1_left get

3.95 OK >

Returns the current gain setting of the crosspoint between Line Output 1 and HDMI Input 1 Left in dB.

> audio usb3_record_left crosspoint-gain auto_mic_mix set 6.00 OK >

Sets the crosspoint gain of USB Record Left and the auto mic mixer to 6 dB.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera home

Moves the specified camera to its home position.

Synopsis camera <1 - 8> home

Required <1..8> Specify the camera to move.

Example

camera 3 home

Moves camera 3 to its home position.

camera pan

Moves the specified camera horizontally

Synopsis camera <1..8> pan {left [<speed>] | right [<speed>] | stop }

Required <1..8> Specify the camera to pan.

Options

Examples

left

right

stop

speed <1..24> Optional - integer 1 – 24 specifies the speed for right

camera 3 pan left

Pans camera 3 left at the default speed.

camera 3 pan right 20

Pans camera 3 right using a speed of 20.

camera 3 pan stop

Stops camera 3's horizontal motion.

Moves the camera left.

Moves the camera right.

Stops the camera's horizontal movement.

or left movement.

Default speed is 12.

camera tilt

Moves the specified camera vertically.

Synopsis camera <1..8> tilt {up [<speed>] | down [<speed>] | stop }

Required <1..8> Specify the camera to tilt.

Options

Examples

down

stop

speed <1..20> Optional: integer 1 – 20 specifies the speed for up or

camera 3 tilt up

Tilts camera 3 up at the default speed.

camera 2 tilt down 20

Tilts camera 2 down using a speed of 20.

camera 3 tilt stop

Stops camera 3's vertical motion.

Moves the camera up.

Moves the camera down.

Stops the camera's vertical movement.

down movement. Default speed is 10.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera zoom

Moves the specified camera in toward the subject or out away from the subject.

Synopsis camera <1..8> zoom {in [<speed>] | out [<speed>] | stop }

Required <1..8> Specify the camera to zoom.

Options

Examples

out

stop

speed <1..7>

Zooms the camera in.

Zooms the camera out.

Stops the camera's zoom movement.

Optional - integer 1 – 7 specifies the speed for zoom movement. Default speed is 3.

camera 3 zoom in

Zooms camera 3 in at the default speed.

camera 2 zoom out 7

Zooms camera 2 out using a speed of 7.

camera 2 zoom stop

Stops camera 2's zoom motion.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera focus

Changes the camera focus.

Synopsis camera <1..8> focus {{near [<speed>] | far [<speed>]} | {mode [auto | manual | get]} |

stop }

Required <1..8> Specify the camera to focus.

Options

Examples

near

Brings the focus nearer to the camera

Can only be used when camera is in manual mode

far

Moves the focus farther from the camera

Can only be used when camera is in manual mode.

speed [1..8] Optional: integer 1 - 8 specifies the speed for changing

focus

stop

mode [auto | manual | get]

Stops the camera's focus movement

Specifies automatic or manual focus mode, or returns the current focus mode.

camera 3 focus near

OK >

Brings the focus near at the default speed.

camera 3 focus far 7

OK >

Moves the focus farther from the camera at a speed of 7.

camera 3 focus mode get

auto_focus: on OK >

Returns the current focus mode.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera preset

Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.

Synopsis camera <1..8> preset {recall | store} <1..16> [tri-sync <1..24>] [save-ccu]

Options recall <1..16> Moves the camera to the specified preset, using Tri-

Synchronous Motion if this was saved with the preset. If CCU information was saved with the preset, the camera switches to the CCU setting associated with the preset.

store <1..16> Stores the current camera position as the specified

preset.

tri-sync <1..24> Optional: Specifies that the camera uses Tri-

Synchronous Motion to move to this position, using the specified speed.

Examples

save-ccu

>camera 2 preset recall 3 OK >

Optional: Saves the current CCU settings as part of the preset. If not specified, the last color settings are used when recalled.

Moves camera 2 to its stored preset 3.

>camera 2 preset store 1 OK >

Saves camera 2's current position as its preset 1.

>camera 2 preset store 4 tri-sync 15 OK >

Stores camera 2's current position as preset 4. The camera will use Tri-Synchronous Motion at speed 15 when it is recalled to this preset.

>camera 2 preset store 2 tri-sync 10 save-ccu

OK >

Stores camera 2's current position as preset 2. The camera applies the current CCU settings and uses Tri-Synchronous Motion at speed 10 when it is recalled to this preset.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera ccu get

Returns or sets CCU (lighting) information for the specified camera.

Synopsis camera <1..8> ccu get <param>

Options

Examples

auto_white_balance

red_gain

blue_gain

backlight_compensation

iris

auto_iris

gain

detail

chroma

wide_dynamic_range

all

>camera 3 ccu get iris iris 6 OK >

Returns the current state of the auto white balance setting (on or off).

Returns the red gain value as an integer (0 to 255).

Returns the blue gain value as an integer (0 to 255).

Returns the current state of the backlight compensation setting (on or off).

Returns the iris value as an integer (0 to 11).

Returns the current auto-iris state (on or off).

Returns the gain value as an integer (0 to 11).

Returns the detail value as an integer (0 to 15).

Returns the chroma value as an integer (0 to 14).

Returns the current state for Wide Dynamic Range (on or off). Returns null if the camera does not support this feature.

Returns all current CCU settings.

Returns the current iris value.

>camera 3 ccu get red_gain red_gain 201 OK >

Returns the current red gain value.

>camera 3 ccu get all auto_iris on auto_white_balance on backlight_compensation off blue_gain 193 chroma 2 detail 8 gain 3 iris 11 red_gain 201 wide_dynamic_range off OK >

Returns all current CCU settings.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera ccu set

Sets the specified CCU (lighting) information.

Synopsis camera <1..8> ccu set <param> <value>

Options auto_white_balance {on

| off}

red_gain <0..255> Sets the red gain value as an integer (0 to 255). Can

blue_gain <0..255> Sets the blue gain value as an integer (0 to 255). Can

backlight_ compensation {on | off}

iris <0..11> Sets the iris value as an integer (0 to 11). Can only

auto_iris {on | off} Sets the auto-iris state (on or off). Auto-iris disables

gain <0..11> Sets gain value as an integer (0 to 11). Can only be

detail <0..15> Sets the detail value as an integer (0 to 15).

chroma <0..14> Sets the chroma value as an integer (0 to 14).

wide_dynamic_range {on

| off}

Examples

>camera 2 ccu set auto_iris off OK >

Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.

only be used when auto white balance is off.

Sets the current state of the backlight compensation setting (on or off). Can only be used when wide dynamic range mode is off.

be used when auto-iris is off.

manual iris and gain when it is on.

used when auto-iris is off.

Sets Wide Dynamic Range mode on or off. Can only be used when backlight compensation is off.

Turns off auto-iris mode for camera 2, returning the camera to manual iris control.

>camera 2 ccu set red_gain 10 OK >

Sets camera 2's red gain value to 10.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

camera ccu scene

Stores the current CCU scene to the specified camera, or recalls the specified ccu scene for the specified camera.

Synopsis camera <1..8> ccu scene {recall {factory <1..6> | custom <1..3>} | store custom

<1..3>}

Options recall factory <1..6>

recall custom <1..3>

Recalls the camera to the specified scene (factory 1 – 6 or custom 1 – 3) .

store custom <1..3> Saves the current scene as the specified custom

scene.

Examples

>camera 2 ccu scene recall factory 2 OK >

Sets camera 2 to use factory CCU scene 2.

>camera 2 ccu scene store custom 1 OK >

Saves the current CCU scene to camera 2 as its custom CCU scene 1.

camera standby

Set or change standby status for the specified camera.

Synopsis camera <1..8> standby {off | on | toggle | get}

Required <1..8> Specify the camera to place in standby (low-power)

mode.

Options

off

Brings the camera out of standby mode.

on Stops video and puts the camera in standby mode.

Examples

toggle Changes the camera's standby state – if it was not in

standby mode, it enters standby; if it was in standby mode, it "wakes up."

get Returns the camera's current standby state.

camera 3 standby off

Brings camera 3 out of standby mode.

camera 2 standby on

Puts camera 2 in standby mode.

camera 2 standby get

Returns the standby status of camera 2 in a form like this:

standby: off OK >

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

video mute

Gets or sets the video mute status of the specified channel. When video is muted, the device sends a mute pattern such as blue or black video with an on-screen message stating that video mute is on. This can be desirable when preparing the room or when privacy is needed.

Synopsis video <channel> mute {get | off | on | toggle}

Channels master All video channels.

input1 through input8 Video from the specified HDMI video input.

Options

program

preview

usb_stream

ip_stream

get

off

Video to the program output.

Video to the preview output.

Video portion of the USB stream.

Video portion of the IP stream.

Returns the current video mute status.

Unmutes the video. (Normal video resumes.)

Mutes the video. (Black screen with message)

Examples

toggle Changes the camera's video mute status.

video mute get

Returns video mute status in a form something like this:

mute: off

video mute on

Transmits black video.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

video source

Gets or sets the source for the specified video output.

Synopsis video <output channel> source {get | set} <source channel>

Output channels

Options

program

preview

usb_stream

ip_stream

get

set

The program output, or the bus A output in dualbus mode. Source may be any of the HDMI inputs (input1..input8).

The preview output, or the bus B output in dualbus mode. Source may be any of the HDMI inputs (input1..input8).

The video portion of the outbound USB stream. Source may be program (bus A), preview (bus B), or multiviewer.

The video portion of the outbound IP stream. Source may be program (bus A), preview (bus B), or multiviewer.

Returns the current source for the specified output.

Sets the source for the specified output.

Source channels input1 to input8 Video from HDMI inputs (Input 1 – Input 8). Valid

sources for program and preview outputs.

program

The program output, or bus A in dual-bus mode. Valid source for usb_stream and ip_stream outputs.

preview

The preview output, or bus B in dual-bus mode. Valid source for usb_stream and ip_stream outputs.

multiviewer

The multiviewer output. Valid source for usb_ stream and ip_stream outputs.

Examples

video program source get

Returns the video source in a form something like this:

source: input3 OK >

The camera at Input 3 is the current source for the program output.

video usb_stream source set program

Sets the outbound video portion of the USB stream to use the program output as its source.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

video pip

Get or set the state of a graphics layer on the program or preview output.

Synopsis video {program | preview } pip {get | off | source <input1..input8>}

Channels

Options

Examples

program

preview

get

Get, disable, or set the PIP on the program output.

Get, disable, or set the PIP on the preview output.

Returns the current source of the PIP on the specified output.

off

Disables the PIP on the specified output.

source <input1..input8> Enables the PIP on the specified output, and specifies

its source. Any of the 8 video inputs may be a PIP source.

video preview pip get

source: input2 OK >

Returns the source of the PIP on the preview output.

video preview pip source input1

OK >

Sets the camera connected to Input 1 as the source for the PIP on the preview output.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

graphics enable

Get or set the state of a graphics layer on the program or preview output.

Synopsis graphics <channel> enable <layer> {get | on | off | toggle}

Channels

Layers

Options

Examples

program

preview

layer1

layer2

get

Get or set the state of a layer on the program output.

Get or set the state of a layer on the preview output.

Get or set the state of layer 1.

Get or set the state of layer 2.

Returns the state of the specified layer on the specified output.

off

toggle

Enables the specified layer on the specified output.

Disables the specified layer on the specified output.

Changes the specified layer's state – if it was disabled, it changes to enabled, and vice-versa.

graphics preview enable layer1 get

enabled: on OK >

Returns the current state of layer 1 on the preview output. Layer 1 is on.

graphics preview enable layer1 off

OK >

Turns off layer 1 on the preview output.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

graphics source

Get or set the state of a graphics layer on the program or preview output.

Synopsis graphics <channel> source <layer> {get | set <selection> }

Channels

Layers

Options

Selections

program

Get or set the state of a layer on the program output.

preview

Get or set the state of a layer on the preview output.

layer1

layer2

get

Get or set the state of layer 1.

Get or set the state of layer 2.

Returns the current source of the specified layer on the specified output.

set <selection> Enables the specified layer on the specified

output.

input7

Set the device at input 7 as the source for the specified graphic.

input8

Set the device at input 8 as the source for the specified graphic.

Examples

<filename> Use the specified file as the specified graphic. The

file must be available in the switcher's Graphics Library.

graphics preview source layer1 get

source: 120px-Stop_Sign.png OK >

Returns the source of the graphic currently in use as layer 1 on the preview output. Layer 1 on the preview output is currently a graphics file called 120px-Stop_ Sign.png.

graphics preview source layer2 set input7

OK >

Sets the device connected to Input 7 as the source for the layer 2 graphic on the preview output.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

switch mode

Get or set the current switching mode – a/b switching or dual-bus mode.

Note

After changing switching mode, we recommend rebooting the connected controller(s).

Synopsis switch mode {get | a_b | dual_bus }

Options

get

Returns the current switching mode.

a_b

dual_bus

Examples

switch mode get

mode: a_b OK >

Returns the current switching mode.

switch mode dual_bus

OK >

Sets the switching mode to dual-bus.

switch take

Execute a video take.

Synopsis In a/b switching mode:switch take

In dual-bus switching mode: switch {preview | program } take

Bus

Examples

program

preview

switch take

OK >

Sets a/b switching mode.

Sets dual-bus switching mode.

In dual-bus mode, swaps the selected inputs on the program bus.

In dual-bus mode, swaps the selected inputs on the preview bus.

Returns the current state of layer 1 on the preview output. Layer 1 is on.

switch preview take

OK >

Turns off layer 1 on the preview output.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

trigger

Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined.

Note

If the web interface's macro/trigger test mode is in use, this command is disabled.

Synopsis trigger <1..10> {off | on | block <seconds> }

Required <1..10> The trigger index (identifier) – triggers 1 through 10

are available.

{off | on} Set the state of the trigger.

Optional

Example trigger 3 on

block

Block execution of subsequent command to allow macros to finish executing (similar to sleep). The default time to block is 60 seconds.

<seconds> Number of seconds to block.

Turns trigger 3 on.

trigger 1 off block 10

Turns off trigger 1, and blocks for up to 10 seconds while any macros in progress finish.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

streaming settings get

Returns current IP and USB streaming settings.

Synopsis streaming settings get

Parameters

IP Custom_Frame_Rate

Frame rate selected in Custom quality mode.

Example

IP Custom_Resolution

IP Enabled

Resolution selected in Custom quality mode.

May be true or false. Specifies whether IP streaming is enabled.

IP Port

The RTSPport number used for IP streaming. Default is 554.

IP Preset_Quality

IP Preset_Resolution

IP Protocol

IP URL

IP Video_Mode

USB Enabled

>streaming settings get IP Custom_Frame_Rate 30 IP Custom_Resolution 1080p IP Enabled true IP Port 554 IP Preset_Quality High Quality (Best) IP Preset_Resolution 720p IP Protocol RTSP IP URL vaddio-avbmm-stream IP Video_Mode preset USB Enabled true

Video quality selected in Easy video quality mode.

Resolution selected in Easy video quality mode.

The IP streaming protocol in use.

The URL where the stream is available.

Video quality mode selected (preset or custom).

Specifies whether USB streaming is enabled.

network settings get

Returns the device's current network settings, including MAC addres, IP address, netmask, and gateway.

Synopsis network settings get

Example network settings get

Name: eth0:WAN

MAC Address: 00:04:a3:85:0a:ee

IP Address: 10.10.8.116

Netmask: 255.255.255.0

VLAN: Disabled

Gateway: 10.10.8.100

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

network ping

Sends an ICMP ECHO_REQUEST to the specified IP address or hostname.

Synopsis network ping [count <count>] [size <size>] <destination-ip>

Options <count> The number of ECHO_REQUEST packets to

send. Default is five packets.

<size> The size of each ECHO_REQUEST packet.

Default is 56 bytes.

<destination-ip> The IP address where the ECHO_REQUEST

packets will be sent.

Examples

>network ping 192.168.1.66 PING 192.168.1.66 (192.168.1.66): 56 data bytes 64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms 64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms 64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms 64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms 64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms

--- 192.168.1.66 ping statistics --5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 0.410/0.964/3.112 ms >

Sends five ECHO_REQUEST packets of 56 bytes each to the host at

192.168.1.66.

>network ping count 10 size 100 192.168.1.1

Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1. The command returns data in the same form as above.

system reboot

Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset).

Synopsis system reboot [<seconds>]

Options <seconds> The number of seconds to delay the reboot.

Examples

>system reboot OK > The system is going down for reboot NOW! avbmm-D8-80-39-62-A7-C5

Reboots the system immediately.

>system reboot 30

Reboots the system in 30 seconds. The response is in the same form; the system message appears at the end of the delay.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

system factory-reset

Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot.

Synopsis system factory-reset {get | on | off}

Options

Examples

get

Returns the device's current factory reset status.

off

>system factory-reset get factory-reset (software): off factory-reset (hardware): off OK >

Enables factory reset on reboot.

Disables factory reset on reboot.

Returns the factory reset status.

This evaluates the most recent system factory-reset on or off command, if one has been received, then reads the rear panel DIP switches and returns the status on if they are all in the down position.

>system factory-reset on factory-reset (software): on factory-reset (hardware): off OK >

Enables factory reset upon reboot.

Note

This command does not initiate a factory reset. The factory reset takes place on the next reboot.

sleep

Pauses for the specified number of milliseconds.

Synopsis sleep <milliseconds>

Options <milliseconds> The number of milliseconds (1 - 10000)to

pause

Example

sleep 7000

Pause for 7 seconds (7000 milliseconds) before returning.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

version

Returns the current firmware version.

Synopsis version

Example

version

Returns current firmware version information in a form something like this:

Audio 1.07-1.00 Commit 289e985e9557617497005bde771a9922c153cdec System Version AVBMM 1.0.0 USB 01.00.017 Video 0 HW 1.00-08.24.17 Video 0 SW 0.01-08.24.17 Video 1 0.00-08.24.17 OK >

history

Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.

Synopsis history <limit>

Options

<limit>

Integer value specifying the maximum number of commands to return.

Examples

history

Displays the current command buffer.

history 5

Sets the history command buffer to remember the last 5 unique entries.

Additional information You can navigate the command history using the up and down arrow

keys.

This command supports the expansion functionality from which previous commands can be recalled from within a single session. History expansion is performed immediately after a complete line is read.

Examples of history expansion:

* !! Substitute the last command line.

* !4 Substitute the 4th command line (absolute as per ’history’

command)

* !-3 Substitute the command line entered 3 lines before (relative)

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

help

Displays an overview of the CLI syntax.

Synopsis help

Example

Note:

Use ? as a command parameter to see information about a given command's syntax.

help

exit

Ends the command session and then closes the Telnet socket.

Synopsis exit

Example

exit

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Specifications

Camera and Video HDMI Inputs Program, Preview, and Multiview HDMI Outputs

Color Space Resolution (Inputs 1-6) Resolution (Inputs 7,

IP Streaming USB Streaming

Channels Format Encoding Resolutions

Audio Line Inputs (Balanced) Audio Line Outputs (Balanced)

Frequency Response Dynamic Range THD + Noise Impedance

HDMI Audio IP and USB Streaming Audio

Channels Sample Rate Resolution

Power, Physical and Environmental

Input Power 12 VDC, 5 A Audio line in phantom

YCbCr or sRGB 720p/50 to 1080p/60 720p/50 to 2048x1152/60

1 video+audio RTSP H.264 360p/15 to 1080p/30

20Hz to 20 KHz >90 dB < 0.1% (Mic Level) 10 Kohm

Stereo 48 KHz 16 bit

Color Space Resolution HDCP Support

Channels Drivers Resolution

Frequency Response Dynamic Range THD + Noise Impedance

Channels Sample Rate Resolution

power

YCbCr or sRGB 720p/50 to 1080p/60 Program and Preview

1 video, 2 audio UVC, UAC 180p/15 to 1080p/30, autonegotiated

20Hz to 20 KHz >90 dB < 0.2% < 50 ohms

Stereo 48 KHz 16 bit

48 VDC, 10 mA

Height 2 RU; 3.47 in. (8.8 cm) Width 16.7 in. (42.5 cm)

Depth 8 in. (20.3 cm) Weight 9.15 lb (4.15 kg)

Temperature Humidity

Specifications are subject to change without notice.

Operating: 32° to 104° F (0° to 40° C); Storage: 23° to 140° F (-5° to 60° C) Operating and Storage:15% to 80% RH non-condensing

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Troubleshooting and Care

If the equipment does not behave as you expect, use this table to determine whether to call Vaddio Technical Support.

What is it doing? Possible causes Check and correct

Nothing.

The display is off and the buttons do not light up.

Unable to log in successfully. The web interface is out of

Unable to access the switcher's stream.

The switcher is behaving in unexpected ways.

Power is not connected. Connect the mid-span power injector's

The network/PoE+ cable from the mid-span power injector is bad.

The wall outlet is not active. (Check by finding out if it powers something else, such as a laptop or phone charger.)

The device or its mid-span power injector is bad.

sync with the unit. This can happen if more than one person is controlling the unit.

The password has been changed.

Streaming is not enabled on the switcher.

More than one operator has control of the switcher.

power cord.

Check using known good cables.

Use a different outlet.

Contact your reseller or Vaddio Technical Support.

Use the browser's page refresh button.

Contact your system administrator.

The program and preview indicators are blinking on the front panel and on the Video Switching page of the web interface. (This may be visible on the controller as well.)

A take is in progress. If the indicators keep blinking but no take occurs, the controller's Tbar is not at either end of its travel.

Have the operator complete the take using the controller's T-bar.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Compliance Statements and Declarations of Conformity

Compliance testing was performed to the following regulations:

FCC Part 15 (15.107, 15.109), Subpart B Class A

ICES-003, Issue 54: 2012 Class A

EMC Directive 2004/108/EC Class A

EN 55032: 2015 Class A

EN 55024: November 2010 Class A

KN22 2008 (CISPR 22: 2006) Class A

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A

IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device.

Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils numeriques de la classe A préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

European Compliance

This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC

EN 55022: December 2010 Conducted and Radiated Emissions

EN 55024: November 2010 Immunity

EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge

EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity

EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients

EN 61000-4-5: 2006 Surge Immunity

EN 61000-4-6: 2009 Conducted Immunity

EN 61000-4-8: 2010 Power Frequency Magnetic Field

EN 61000-4-11: 2004

KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics

EN 61000-4-2 Electrostatic Discharge

EN 61000-4-3 Radiated Immunity

EN 61000-4-4 Electrical Fast Transients

EN 61000-4-5 Surge Immunity

EN 61000-4-6 Conducted Immunity

EN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11

IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013

Voltage Dips, Interrupts and Fluctuations

Safety

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Warranty Information

See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details.

Hardware* warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.Vaddio warrants its manufactured products against defects in materials and workmanship for a period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects during the warranty.Vaddio, at its option, will repair or replace products that prove to be defective.Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.

Exclusions:The above warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customers applied software or interfacing, unauthorized modifications or misuse, mishandling, operation outside the normal environmental specifications for the product, use of the incorrect power supply, modified power supply or improper site operation and maintenance.OEM and special order products manufactured by other companies are excluded and are covered by the manufacturer’s warranty.

Vaddio Service Department:Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair.All components must be returned for testing as a complete unit.Vaddio will not accept responsibility for shipment after it has left the premises.

Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteria for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at

support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.

Return Material Authorization (RMA) number:Before returning a product for repair or replacement request an RMA from Vaddio’s technical support.Provide the technician with a return phone number, email address, shipping address, product serial numbers and original purchase order number.Describe the reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only.End users must return products through Vaddio dealers. Include the assigned RMA number in all correspondence with Vaddio.Write the assigned RMA number clearly on the shipping label of the box when returning the product.All products returned for credit are subject to a restocking charge.Special order product are non-cancelable and not returnable.

Voided varranty:The warranty does not apply if the original serial number has been removed or if the product has been disassembled or damaged through misuse, accident, modifications, use of incorrect power supply, use of a modified power supply or unauthorized repair.

Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges or accept any responsibility for laws and ordinances from inbound transit.Vaddio will pay for outbound shipping, transportation, and insurance charges for all items under warranty but will not assume responsibility for loss and/or damage by the outbound freight carrier.If the return shipment appears damaged, retain the original boxes and packing material for inspection by the carrier.Contact your carrier immediately.

Products not under warranty: Payment arrangements are required before outbound shipment for all out of warranty products.

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Photo Credits

European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whatsgender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990

Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of signing the papers formally incorporating The Planetary Society By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927

Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in Darmstadt, Germany By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo, https://commons.wikimedia.org/w/index.php?curid=36743173

Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore (Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander Samokutyaev and Anton Shkaplerov. By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38931301

European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International Space Station By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public Domain, https://commons.wikimedia.org/w/index.php?curid=27263573

Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA

Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la Cañada, Madrid, Spain By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo, https://commons.wikimedia.org/w/index.php?curid=36743144

Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta wake-up day. By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo, https://commons.wikimedia.org/w/index.php?curid=36743150

Index

accessories 3 acoustic echo cancellation 28 adjusting microphones 29 admin login 7, 9, 11

changing 11

default 7 AGC (automatic gain control) 28-29 ambient noise, suppressing 28 API 43, 66

syntax help 66 audio 4, 26-32, 38, 44, 46-47

allowing soft client to control 32

connections 4

controls 26-30

crosspoint gain 47

delay 29-30

feedback, preventing 28

matrix, editing 31

muting 26-27, 44

operator controls 38

routing 31, 46

volume 27 Audio page (web) 25-31 auto focus 50 auto iris 52-53 auto white balance 52-53 automatic gain control 28 automatic NTP updating (setting) 12

backing up a configuration 15-16 backlight compensation 52-53 bandwidth 33 bit rate (IP streaming setting) 33 blue gain 52-53 browser compatibility 7 buttons 4

camera select 4

Take 4

camera presets 42

recalling 42 camera select buttons 4 camera status indicators 4 cameras 20, 38

controlling 20

selecting 38 capabilities 1, 67 CCU scenes 54

custom 54

recalling 54 CCU settings 51-53 chairman override (microphone setting) 29 cheat sheet, web interface 10 chroma setting 52-53 color settings 52-53 color space, setting 21 command history 65 compatibility 2, 6-7

browsers 7

firmware 6

hardware 2 configuration data 16

exporting 16

importing 16 configuration, saving or restoring 15 connection diagram 6 connector panel 4 Constant Bit Rate (IP streaming setting) 33 Control Devices page 34 control peripherals, recommended 37

damage, preventing 5 date and time settings 12 default settings, restoring 18, 64 detail setting 52-53 DHCP addressing 13 diagnosing problems 68 diagnostic logs 19 Diagnostics page (web) 19 diagram, connection 6 disabling the front panel controls 36 display, front panel 4 dynamic range 29

cable 5

connectors 5 length, maximum 5

echo cancellation 28-29 equalizer 29-30

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

exporting configuration data 16

factory defaults, restoring 18, 64 fault isolation 68 firmware 6, 17, 65

update 17

version 6, 65 focus command 50 Frame Rate (IP streaming setting) 33 front panel display 4 front panel, locking 36

gain 28, 47, 52-53

audio, automatic gain control 28

audio, input routing (crosspoint) 47

red/blue/iris 52-53 getting help 19 graphic equalizer 30 graphics 35, 39, 58-59

activating 39

layer source 59

layer state (on/off) 58

library 35

mask type 35

placement 35

selecting 39 Graphics Library page (web) 35 guest access 8, 11

allowing 11

hardware setup 6 HDMI connections 4 help 19 Help page (web) 19 high-pass filter (microphone adjustment) 29 home command 48 Home page (operator's interface) 38, 42 hostname 13

importing a configuration 15-16 inactive sessions (web interface) 11 indicator lights 4 information, room 14 IP address 7-8, 13

configuring 13

default 13 discovering 7-8

IP streaming 32-33, 62

enabling 32 latency 37 resolutions and frame rates 32 settings 33, 62 URL 33

iris settings 52-53

keying 21, 35, 39

configuring 21 graphics library 35

labels, room 14 lighting settings 52-54 locking the front panel 36 log files 19 login 7, 9 low-pass filter adjustment (microphones) 29 low-power state 54

macros 34, 42

testing 34 using 42

writing and editing 34 Macros page (operator's interface) 42 manual focus 50 Max Bandwidth (IP streaming setting) 33 maximum cable lengths 5 menu knob 4 mic boost 29 microphones 25-29, 38

acoustic echo cancellation 28

adjusting volume 27, 38

automatic gain control 28

chairman override 29

default settings 28

filter adjustments 29

muting 26, 38

noise cancellation 28

PEQ (parametric equalizer) 29

powering 25

speech lift adjustment 29 mode, switching 60

A/B 60

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

dual-bus 60

multiviewer output 21, 37

configuring 21 viewing as an IP stream 37

muting 26-27, 38, 44, 55

microphones 26-27, 38, 44 speakers 27, 38, 44 video 55

network configuration 7, 13, 62

current 62

default 7, 13 Networking page (web) 12-13 noise cancellation 28-29 NTP server 12

operator access 8

packing list 3 page 11-15, 17-20, 23-32, 34-36, 38

Audio 25-31

Control Devices 34

Diagnostics 19

Graphics Library 35

Help 19

Home (operator's interface) 38

Networking 12-13

Room Labels 14

Security 11

Streaming 32

System 14-15, 17-18

User Interface 36

Video Inputs 20

Video outputs 32

Video Outputs 24

Video Switching 23-24 pan command 48 pan speed 48 part numbers 3 passwords 9, 11

default 9 pause 64 PEQ (parametric equalizer) 29 performance specifications 67 phantom power 25 ping command 63

PIP 21, 41, 57

configuring 21 layout 41

source 41, 57 PIP screen 41 power-up order 6 powering microphones 25 presets 42, 51

moving to 51

setting 51 preview output 21, 38, 59

configuring 21

graphics layers 59 product capabilities 1, 67 product compatibility 6 product returns and repairs 71 program output 21, 38, 59

configuring 21

graphics layers 59

quick reference, web interface 10

ready state 54 rebooting 14 rebooting the camera 63 recommended control peripherals 37 red gain 52-53 remote operation 37 resolution 21, 32-33

IP streaming 32-33

USB streaming 32

video outputs 21 restoring a configuration 15-16 restoring default settings 18, 64 RJ-45 connectors 5 room information 14 Room Labels page (web) 14 routing audio 31 RS-232 4

ports 4

saving a configuration 15 Security page (web) 11 settings, default, restoring 64 software update 17 solving problems 68

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

source 21, 31

audio 31 IP stream 21 USB stream 21

speakers 27, 30, 38

adjusting for differing speech volumes 30 adjusting volume 27, 38 equalizer 30 muting 27, 38

synchronizing audio with video 30 speech lift (microphone setting) 29 speed 48-50

focus 50

pan/tilt/zoom 48-49 standby state 36, 54

behavior of connected devices 36 static IP address 13 storing a configuration 15 streaming 27, 32, 56, 62

audio 27

settings 32, 62

sources 32, 56 streaming media player 37 Streaming page (web) 32 supported web browsers 7 switching mode 23, 60

A/B 23, 60

dual-bus 23, 60 synchronizing audio with video 30 System page (web) 14-15, 17-18 system time 12

Take button 4, 38 takes 21, 24, 38, 60

configuring 21

transition time 24

transition type 24 technical support 19 Telnet API syntax 66 Telnet session 43, 65-66

ending 66

history 65 third-party control 43 tilt command 48 tilt speed 48 time and date settings 12 time zone 12

transitions, video 24

for A/B and dual-bus switching modes 24 time 24

type 24 Tri-Synchronous Motion (Tri-Sync) 51 trigger input connections 4 triggers 61 troubleshooting 68

update 17 uploading graphics files 35 USB connections 4 USB Record volume 27 USB streaming 32, 62

enabling 32 User Interface page (web) 36 user login 7-8, 11

changing 11

default 7

Variable Bit Rate (IP streaming setting) 33 version, firmware 65 video inputs 20 Video Inputs page (web) 20 video mute 21

pattern, setting 21 video outputs 21

configuring 21 Video Outputs page (web) 21, 24, 32 Video Quality (IP streaming setting) 33 video sources 32, 56

mapping to video outputs 32, 56 Video Switching page (web) 23-24 video transitions (takes) 21

configuring 21 volume 45

command 45 volume controls 27, 38

warranty 5, 71 web browsers supported 7 web interface 8-9, 11-15, 17-19, 21, 23-26, 28-

32, 34-36 accessing 8 admin access 9 Audio page 25-26, 28-31

Integrator's Complete Guide to the AV Bridge MatrixMIX Multipurpose AV Switcher

Control Devices page 34 Diagnostics page 19 Graphics Library 35 Help page 19 Networking page 12-13 Room Labels 14 Security page 11 Streaming page 32 System page 14-15, 17-18 User Interface page 36 Video Outputs 32 Video Outputs page 21, 24

Video Switching page 23-24 what's in the box 3 wide dynamic range setting 52-53

zoom command 49 zoom speed 49

Vaddio is a brand of Milestone AV Technologies · www.vaddio.com · Phone 800.572.2011 / +1.763.971.4400 · Fax +1.763.971.4464 · Email info@vaddio.com

Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support information, and more.

Vaddio, AV Bridge, and MatrixMIX are trademarks or registered trademarks of Milestone AV Technologies. The term HDMI and the HDMI logo are trademarkes or registered trademarks of HDMI Licensing LLC in the United States and other countries. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.

In British Columbia, Milestone AV Technologies ULC carries on business as MAVT Milestone AV Technologies ULC.

VADDIO AV Bridge MatrixMIX Integrator's Complete Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Overview

About this Guide

Features

Product Compatibility

Control Devices

Vaddio Cameras

Non-Vaddio Cameras

Unpacking the Switcher

A Quick Look at the Switcher

Status lights

Connector Panel

Installation

Don’t Void Your Warranty!

Cabling Notes

Basic Connections

Ensuring Compatibility

Powering Up

Web Interface

Compatible Web Browsers

User Access

Admin Access

Compact Menu View

Web Interface Cheat Sheet

System Administration Tasks

Managing Access and Passwords

Setting System Time and Time Zone

Configuring the Switcher for Your Network

Adding Room Information

Rebooting

Exporting and Importing Configuration Data

Updating the Firmware

Restoring Factory Defaults

Contacting Vaddio Technical Support

Viewing Diagnostic Logs

Performance and Behavior Settings

Working with Video Inputs

Configuring Video Outputs

Operating the Switcher from the Admin Interface

Changing the Switching Mode

Setting Current Transition Type and Speed

Configuring A/B Mode and Dual-Bus Mode Transitions Separately

Enabling Phantom Power to Microphones

Configuring Audio Settings

Muting the Microphones

Controlling Volume on Individual Inputs or Outputs

Default Microphone Settings

Microphone Settings for Environments with Audiences

Microphone Adjustments

Speaker Adjustments

Routing Audio

Selecting Stream Sources

Configuring Streaming Settings

Edit the USB Device Name

Allow Soft Client Control of the System

Enable or Disable Streaming

Set IP Streaming Settings

Advanced IP Streaming Settings

Setting up Macros and Triggers

Working with Graphics

Configuring Standby Behavior

Locking the Front Panel Controls

Operating the Switcher

Before You Start

Selecting Cameras

Working with Audio

Working with On-Screen Graphics

Selecting a PIP Source and Layout

Using Camera Presets

Using Macros

Telnet Serial Command API

audio mute

audio volume

audio route

audio crosspoint-gain

camera home

camera pan