Vaddio 999-9966-800 Users Manual

Complete Manual for the

RoboSHOT IW

Architectural PTZ Conferencing Camera

Document 411-0016-30 Rev B

September 2018

Contents

Overview 1

What's in this Guide 2

Features 2

Unpacking the Camera 3

Camera Only 3

Camera Systems with OneLINK HDMI 4

Camera System with OneLINK Bridge 5

A Quick Look at the Camera and Enclosure 6

Installing the Camera 7

Don’t Void Your Warranty! 7

Cabling Notes 7

Selecting the Installation Area 8

Pre-Installation Functional Check 8

Basic Connections 9

RoboSHOT IW OneLINK Bridge System 9

RoboSHOT IW OneLINK HDMI System 9

RoboSHOT IW with Third-Party Connectivity Solution 9

Options for Power and Other Connections 10

Things You Will Need for the Installation 10

Installing the Power Source 10

Installing the Camera Enclosure 10

Before You Start 10

Installing the Camera Enclosure in an Unfinished Wall 11

Installing the Camera Enclosure in a Finished Wall 11

Installing the Camera 12

Installing the Interior Side Panels 12

Installing the Cover 12

Powering Up the Camera 13

Status Light 13

Using the IR Remote 14

IR Remote Cheat Sheet 14

IR Remote Details 15

Storing a Preset Using the Remote 15

Clearing a Preset Using the Remote 15

Web Interface 16

Getting the Camera's IP Address 16

Accessing the Web Interface 16

Browser Support 16

User Access 17

Administrative Access 18

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Compact Menu View 18

Web Interface Cheat Sheet 19

System Administration 20

Changing the Camera's Hostname 20

Changing to a Static IP Address in a DHCP Network 21

Specifying Time Zone and NTP Server 21

Managing Access and Passwords 22

Disabling Telnet Access 22

Enabling or Requiring HTTPS 23

Adding Room Information to the Camera's Web Interface 24

Saving (Exporting) or Restoring (Importing)a Camera Configuration 25

Installing a Camera Firmware Update 25

Rebooting the Camera 26

Contacting Vaddio Technical Support 26

Accessing the Diagnostic Logs 27

Configuring Camera Behavior 28

Configuring IP Streaming 28

Setting up Streaming in Easy Mode 29

Setting up Streaming in Custom Mode 30

Streaming Protocol and URL 30

Adjusting the Focus 31

Lighting and Color Adjustments: Setting up Custom CCU Scenes 32

Setting the Custom Home Position and Other Preset Shots 34

Renaming Presets and Custom CCU Scenes 34

Setting the Speed for Manual Movements 35

Setting the Direction for Camera Movements 35

Software Switch Settings 36

Operating the Camera from the Web Interface 37

Switching the Camera Off or On (Standby) 37

Stop or Resume Sending Video (Mute) 37

Moving the Camera 38

Zooming In or Out 38

Moving the Camera to a Preset Position 38

Adjusting the Color and Lighting 38

Telnet Command Reference 39

camera home 40

camera pan 40

camera tilt 41

camera zoom 42

camera focus 43

camera preset 44

iii

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

camera ccu get 45

camera ccu set 46

camera ccu scene 47

camera glass mode 47

camera glass state 48

camera resolution 49

camera led 50

camera standby 50

camera recalibrate 51

streaming settings get 51

network settings get 52

network ping 52

system reboot 53

system factory-reset 53

version 54

history 54

help 55

exit 55

RS-232 Serial Command Reference 56

Camera Movement, Zoom, and Focus Commands 56

Movement, Zoom, and Focus Inquiry Commands 58

Color and Light Management Commands 59

Shutter Speed Values (CAM_Shutter) 61

Iris Values (CAM_Iris) 62

Iris Gain and Gain Limit Values (CAM_Gain) 62

Color and Light Management Inquiry Commands 63

Other Commands 63

Other Inquiry Commands 64

Specifications 65

Troubleshooting and Care 66

Check the Status Light First 66

Power/Responsiveness Issues 66

Video and Streaming Issues 67

Camera Control and Other Issues 67

Restoring Factory Settings from the Web Interface 68

Correcting a Motor Calibration Fault 68

Operation, Storage, and Care 69

Compliance Statements and Declarations of Conformity 70

FCC Part 15 Compliance 70

ICES-003 Compliance 70

European Compliance 71

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Warranty Information 72

Photo Credits 73

Index 74

Overview

This guide describes installation and related information for the RoboSHOT®In-Wall architectural PTZ conferencing camera:

n RoboSHOT IW with smart glass, black – 999-9965-100 (North America); 999-9965-101 (Europe/UK) n RoboSHOT IW with smart glass, primer coated – 999-9965-150 (North America); 999-9965-151 (Europe

and UK)

n RoboSHOT IW OneLINK® HDMI System with smart glass, black – 999-9965-200 (North

America);999-9965-201 (Europe and UK)

n RoboSHOT IW OneLINK HDMI System with smart glass, primer coated – 999-9965-250 (North

America);999-9965-251 (Europe and UK)

n RoboSHOT IW OneLINK Bridge System with smart glass, black – 999-9965-300 (North America);999-

9965-301 (Europe and UK)

n RoboSHOT IW OneLINK Bridge System with smart glass, primer coated – 999-9965-350 (North

America);999-9965-351 (Europe and UK)

n RoboSHOT IW with safety glass, black – 999-9966-100 (North America); 999-9966-101 (Europe/UK) n RoboSHOT IW with safety glass, primer coated – 999-9966-150 (North America); 999-9966-151

(Europe and UK)

n RoboSHOT IW OneLINK® HDMI System with safety glass, black – 999-9966-200 (North

America);999-9966-201 (Europe and UK)

n RoboSHOT IW OneLINK HDMI System with safety glass, primer coated – 999-9966-250 (North

America);999-9966-251 (Europe and UK)

n RoboSHOT IW OneLINK Bridge System with safety glass, black – 999-9966-300 (North America);999-

9966-301 (Europe and UK)

n RoboSHOT IW OneLINK Bridge System with safety glass, primer coated – 999-9966-350 (North

America);999-9966-351 (Europe and UK)

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

What's in this Guide

This guide covers:

n Unpacking n Physical features n Installation n Controlling the camera using the IR remote n Web interface:system administration and configuration n Telnet and RS-232 API references n Specifications n Troubleshooting n Warranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, standalone Installation Guide for the RoboSHOT IW Architectural PTZ Conferencing Camera, which covers unpacking, physical features, switch settings, installation, and initial power-up.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Features

n Attractive, ADA-compliant recessed design n Fully enclosed with smart glass cover (frosted when the camera is not sending video) or tamper-

resistant safety glass cover

n Exmor® 1/2.8 type, high-speed, low-noise image sensor for 2.38 megapixels total, full HD (native

1080p/60)

n 10x optical zoom with horizontal field of view from 67° (wide end) to 7.6° (tele end) n Superior low-light performance (0.4 Lux) n Web interface for remote administration and operation, integration-ready Telnet and serial RS-232

control, presenter-friendly IR remote control

n Use with a OneLINK device for power, video, and control:

OneLINKHDMI – uncompressed HDMI video, bidirectional RS-232 connectivity for camera control via third-party equipment, passes IP stream from the camera

OneLINK Bridge – OneLINKHDMIcapabiliities plus uncompressed USB 3.0 streaming, HD-SDI output, and audio routed up to the camera and injected into the IP stream

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Unpacking the Camera

Make sure you receive all the items you expected.

Camera Only

RoboSHOT IW with Smart Glass

999-9965-100 – RoboSHOT IW with Smart Glass, Black, North America

999-9965-150 – RoboSHOT IW with Smart Glass, Primer Coated, North America

999-9965-101 – RoboSHOT IW with Smart Glass, Black, Europe/UK

999-9965-151 – RoboSHOT IW with Smart Glass, Primer Coated, Europe/UK

RoboSHOT IW with Clear Glass

999-9966-100 – RoboSHOT IW with Clear Glass, Black, North America

999-9966-150 – RoboSHOT IW with Clear Glass, Primer Coated, North America

999-9966-101 – RoboSHOT IW with Clear Glass, Black, Europe/UK

999-9966-151 – RoboSHOT IW with Clear Glass, Primer Coated, Europe/UK

n Camera n Enclosureassembly, black or primed

Back box

Interior side plates, right and left

Side brackets, qty. 2

Drywall clips, qty. 4

Screws, 6-32, 1/4 in, qty. 10

Screws, 6-32, 3/8 in, qty. 8

Screws, 10-24, 1 in, qty. 4

n Front frame, black or primed, with smart glass (opaque) or clear glass n PoE+ mid-span power injector with AC cord set(s) n Vaddio IR Remote Commander n Installation Guide 411-0016-31 for RoboSHOT IW

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Camera Systems with OneLINK HDMI

RoboSHOT IW OneLINK HDMI System with Smart Glass

999-9965-200 – RoboSHOT IW OneLINK HDMI System with Smart Glass, Black, North America

999-9965-250 – RoboSHOT IW OneLINK HDMI System with Smart Glass, Primer Coated, North America

999-9965-201 – RoboSHOT IW OneLINK HDMI System with Smart Glass, Black, Europe/UK

999-9965-251 – RoboSHOT IW OneLINK HDMI System with Smart Glass, Primer Coated, Europe/UK

RoboSHOT IW OneLINK HDMI System with Clear Glass

999-9966-200 – RoboSHOT IW OneLINK HDMI System with Clear Glass, Black, North America

999-9966-250 – RoboSHOT IW OneLINK HDMI System with Clear Glass, Primer Coated, North America

999-9966-201 – RoboSHOT IW OneLINK HDMI System with Clear Glass, Black, Europe/UK

999-9966-251 – RoboSHOT IW OneLINK HDMI System with Clear Glass, Primer Coated, Europe/UK

n Camera n Enclosureassembly, black or primed

Back box

Interior side plates, right and left

Side brackets, qty. 2

Drywall clips, qty. 4

Screws, 6-32, 1/4 in, qty. 10

Screws, 6-32, 3/8 in, qty. 8

Screws, 10-24, 1 in, qty. 4

n Front frame, black or primed, with smart glass (opaque) or clear glass n Vaddio IR Remote Commander n Installation Guide 411-0016-31 for RoboSHOT IW n OneLINK HDMI receiver n Power supply, 48 VDC/1.36 A, with AC cord set(s) n EZCamera RS-232 control adapter n Quick-Start Guide 411-0019-01 for OneLINKHDMI

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Camera System with OneLINK Bridge

RoboSHOT IW OneLINK Bridge System with Smart Glass

999-9965-300 – RoboSHOT IW OneLINK Bridge System with Smart Glass, Black, North America

999-9965-350 – RoboSHOT IW OneLINK Bridge System with Smart Glass, Primer Coated, North America

999-9965-301 – RoboSHOT IW OneLINK Bridge System with Smart Glass, Black, Europe/UK

999-9965-351 – RoboSHOT IW OneLINK Bridge System with Smart Glass, Primer Coated, Europe/UK

RoboSHOT IW OneLINK Bridge System with Clear Glass

999-9966-300 – RoboSHOT IW OneLINK Bridge System with Clear Glass, Black, North America

999-9966-350 – RoboSHOT IW OneLINK Bridge System with Clear Glass, Primer Coated, North America

999-9966-301 – RoboSHOT IW OneLINK Bridge System with Clear Glass, Black, Europe/UK

999-9966-351 – RoboSHOT IW OneLINK Bridge System with Clear Glass, Primer Coated, Europe/UK

n Camera n Enclosureassembly, black or primed

Back box

Interior side plates, right and left

Side brackets, qty. 2

Drywall clips, qty. 4

Screws, 6-32, 1/4 in, qty. 10

Screws, 6-32, 3/8 in, qty. 8

Screws, 10-24, 1 in, qty. 4

n Front frame, black or primed, with smart glass (opaque) or clear glass n Vaddio IR Remote Commander n Installation Guide 411-0016-31 for RoboSHOT IW n OneLINK Bridge AV interface n Power supply, 48 VDC/1.36 A, with AC cord set(s) n USB 3.0 A to B cable, 6 ft. (1.8 m) n 3-position Phoenix connector plug, 3.5 mm, qty. 4 n EZCamera RS-232 control adapter n Quick-Start Guide 411-0009-01 for OneLINK Bridge

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

A Quick Look at the Camera and Enclosure

Camera and Lens – The 10x optical zoom lens and Exmor® 1/2.8 type, high-speed, low-noise image sensor deliver crisp full-HD video.

Frame – Metal frame and glass window.

Interior side panels – No wiring is visible when the camera is installed.

Camera platform – Houses the electronics.

IR window – A sensor in the front of the camera platform receives signals from the remote. Make sure

there's nothing directly in front of the camera platform, and point the remote at the camera.

Status indicator – The multicolored LED indicates the camera's current state.

n Blue: Normal operation (blinks once when the camera receives a command from the remote) n Red: On-air tally n Blinking blue or blinking red:Video is muted n Purple: In standby mode or booting n Yellow: Firmware update in progress n Blinking yellow: Motor calibration fault

Note

By default, the camera's status light is active during normal operation; however, it can be configured to remain off when the camera is powered up. The camera may be sending video even if the indicator light is off.

If the camera has a smart-glass cover, the cover is frosted when the camera is in standby mode (not sending video). The glass remains clear when video is muted; however, if enabled, the status light blinks.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Installing the Camera

This section covers:

n Selecting the location for the camera n Installing the enclosure n Connecting the camera n Completing the installation

Don’t Void Your Warranty!

Caution

This product is for indoor use. Use an appropriate protective enclosure if installing it outdoors or in a humid environment. Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Use the power source included with or recommended for use with this product. Using the wrong power supply will void the warranty, and could create unsafe operating conditions or damage the product. Power supplies for different products may look nearly identical – always check the label for the output voltage.

Cabling Notes

Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.

Caution

Do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can damage the connectors on the product, cause intermittent connections, and degrade signal quality. Physical damage to the connectors may void your warranty.

Intact – will make reliable contact with cable connector

Damaged – Bent contact fingers will NOT make reliable contact with cable connector

We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close sources of electromagnetic interference such as power lines.

Caution

Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment damage and will void the warranty.

Pro Tip

To prevent tragic mishaps, label both ends of every cable.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Selecting the Installation Area

Install the camera in a location that meets the following requirements.

Note

Work must conform to local building codes and should be performed by qualified personnel.

Environment: This product is designed for indoor use only.

Structural requirements:

n The enclosure is designed to be mounted into a wood or steel stud wall 16 in. (40.6 cm) on center, or to

a drywall surface at least 0.5 in (1.27 cm) thick.

n If the wall studs are on greater than 16 in. centers, you will need to mount to drywall on at least two

corners.

Safety: Ensure that no obstructions of any kind are present in the area that the camera enclosure will be set into.

Warning

Before cutting the opening for the camera enclosure, ensure that no wiring and no pipes are present in or immediately adjacent to the area that the camera enclosure will be set into. Cutting or drilling into electrical wiring can cause electrical shock or fire, resulting in death, injury, and damage to the building. Cutting or drilling into gas pipes can cause explosion or fire, resulting in death, injury, and damage to the building. Cutting or drilling into water or wastewater lines can result in injury and damage to the building.

Performance:

n Choose a camera mounting location that will optimize camera performance. Consider camera viewing

angles, lighting conditions, and line-of-sight obstructions where the camera is to be mounted.

n If the remote control will be used, ensure that nothing blocks the IRlens in the camera enclosure.

Pre-Installation Functional Check

Before you install the camera, verify that it powers up and sends video. Referring to the basic connection diagrams, connect the camera and verify that video is available on the connected display.

When you have verified that the camera operates properly, disconnect it and continue with the installation.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Basic Connections

Connecting the camera is simple – just connect the cable to the OneLINK device or to the Power + Data connector of the mid-span power injector. The following diagrams show basic connections to other components of the room system.

RoboSHOT IW OneLINK Bridge System

RoboSHOT IW OneLINK HDMI System

RoboSHOT IW with Third-Party Connectivity Solution

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Options for Power and Other Connections

Connect the camera to a OneLINK device – A single Cat-5e (or better) cable provides power to the camera, along with HDBaseT network and video connectivity. Network, video output, and RS-232 control are connected at the OneLINK device.

Use a PoE+ power injector – Connect to the network or to an HDBaseT-capable third-party control device through a PoE+ power injector.

Things You Will Need for the Installation

Before you start, be sure you have what you need:

n Access to the area above the ceiling n Plumb line n Pencil n Appropriate tools for cutting a hole in the ceiling n #2 Phillips screwdriver n Conduit box, if required

Installing the Power Source

You can connect the camera to the IP network using a mid-span power injector, or you can connect it to a OneLINK device. If you use a OneLINK device, it may be installed up to 328 ft (100 m) from the camera.

1. Install the power injector or OneLINK device before installing the camera enclosure.

2. Route the camera cable from the power injector or OneLINK device to the camera enclosure location.

Installing the Camera Enclosure

The RoboSHOT IW camera may be installed either in an unfinished wall, before the drywall is in place, or in a finished wall. In either situation, the installation is in three steps:

n Install the enclosure using the appropriate procedure. n Install the camera in the enclosure. n Install the cover.

Before You Start

Consider which direction the camera cable needs to enter the enclosure, and remove the knock-out tab from either the upper or lower face of the enclosure.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Installing the Camera Enclosure in an Unfinished Wall

Follow these steps if the drywall has not yet been installed.

1. Measure, mark, and level the mounting position between two studs.

2. Holding the enclosure in place against the wall studs, mark the locations for the holes.

3. Set the camera enclosure aside and drill the holes.

4. Fasten the camera enclosure to the wall studs.

5. Route the camera cable into the enclosure.

Installing the Camera Enclosure in a Finished Wall

Follow these steps if the drywall is in place.

Warning

1. Verify that no pipes or wiring pass through or immediately adjacent to the part of the wall where the camera enclosure will be mounted.

2. Level, measure, and mark the cutting lines for the opening.

3. Cut the opening.

4. Slide the drywall clips into the corners of the enclosure.

Note

Although the drywall clips are not visually symmetrical, they can be installed with either curved surface facing forward, depending on the corner in which they are placed.

5. Install the side brackets using 1/4 in. 6-32 screws.

6. Route the camera cable into the enclosure.

7. Slide the enclosure into place.

8. Use the 10-32 screws to attach the drywall clips to the side brackets. The clips tilt outward and engage the drywall as you tighten the screws.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Installing the Camera

Do this only after verifying that the camera powers up properly. See Pre-Installation Functional Check for details.

1. Place the camera assembly in the enclosure, with the face in front of the tabs. If the enclosure has a smart glass cover, ensure that the cable for the cover panel is accessible.

2. Attach the camera to the back tabs using two 1/4 in. 6-32 screws.

3. Attach the camera to the front tabs using two 3/8 in. 6-32 screws.

4. Connect the camera cable.

Installing the Interior Side Panels

The two interior side panels are not interchangeable. The right side panel has a cut-out for the smart glass cable.

To install each interior side panel:

1. Insert the tabs into the slots in the back of the enclosure.

2. Rotate the interior side panel into place. If the enclosure has a smart glass cover, ensure that the smart glass cable passes freely through the opening in the right side panel.

3. Secure the side panel with 1/4 in. 6-32 screws.

Installing the Cover

Do this only after verifying that the camera powers up properly. See Pre-Installation Functional Check for details.

1. If the enclosure has a smart glass front frame, connect its cable.

2. Position the front frame over the front of the enclosure, being sure that the cable (if used) is not pinched.

3. Attach the cover using 3/8 in. 6-32 screws.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Powering Up the Camera

Connect camera power.

The camera will run a self-test routine and move to its home position. This will take a few seconds.When the camera is initialized and ready, video is available and the status light is blue. At this point, the camera is ready to accept control information.

Note

Wait until the camera finishes initializing before trying to operate or control it.

Status Light

The light in the camera's base indicates its current state.

n Blue: Normal operation (blinks once when the camera receives a command from the remote) n Red: On-air tally n Blinking red:Video is muted (UC LED color scheme only) n Purple: In standby mode or booting n Yellow: Firmware update in progress

Caution

Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in progress. Interrupting a firmware update can make the camera unusable.

Note

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Using the IR Remote

The IR remote provides basic camera control for end users.

IR Remote Cheat Sheet

What do you need to do? Button(s)

Power on or standby Power (green button at top right)

Select the camera to control (if this remote controls more than one)

Discover the camera's IP address Data Screen button (top left) – press and hold for 3

Move the camera Arrow buttons and Home button (dark red)

Move the camera to a preset position Position Preset buttons 1 through 6 (bottom two rows)

Focus the camera Auto Focus button (near arrow buttons)

Control zoom speed Zoom Speed buttons - Slow T and W, Fast T and W for

Adjust for excess light behind the camera's subject

Correct a motor calibration fault condition (blinking yellow light)

Camera Select buttons 1 through 3 (second row of buttons)

seconds.

Manual Focus buttons Near and Far (below Zoom Speed buttons)

telephoto and wide-angle modes (light gray)

Back Light button (top center)

Pan-Tilt Reset button (center right, beside arrow buttons)

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

IR Remote Details

The Vaddio remote provides the following functions:

Power – Switch the selected camera on or off.

Power indicator – Lights momentarily when you press a button.

Back Light – Use or turn off Back Light Compensation.

Data Screen – Display the camera’s IP address and MAC address. Press this button

again to dismiss the display.

Camera Select – In multi-camera installations, selects the camera to be controlled. See Camera Settings for information on configuring the camera as camera 1, 2, or 3.

Pan/Tilt (arrow button) controls and Home button – Control the camera’s position.

Rev. Pan and Std. Pan– Control how the camera responds to the arrow buttons. Helpful for ceiling-mounted cameras and for presenters who are controlling the camera.

Pan/Tilt Reset – Recalibrate the pan and tilt motors. If the camera gets jostled, you may need to push this button to ensure that the camera moves accurately to its home and preset positions.

Auto Focus – Switch the camera to Auto-Focus mode.

Zoom Speed – Select Slow or Fast movements for telephoto and wide-angle shots.

n T (slow and fast) – Telephoto n W (slow and fast) – Wide-angle

Manual Focus – Switch the camera to Manual Focus mode.

Near (-) adjustment – Moves the focus nearer when in manual focus mode.

Far (+) adjustment – Moves the focus farther when in manual focus mode.

Preset – Save the camera’s current position as one of the numbered presets.

Reset – Clear a saved preset.

Position Presets 1 through 6 – Move the camera to a predefined position, or specify the preset to save or

clear.

The web interface offers greater control over camera movements to presets, and provides additional presets.

Storing a Preset Using the Remote

Position the camera. Then hold down the Preset button and press one of the numbered preset buttons.

Clearing a Preset Using the Remote

Press and hold the Reset button while pressing the preset number you want to clear.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Web Interface

The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is enabled)provides access to camera controls similar to those available from the IR remote.

You will need to know the camera's IP address to use its web interface. If the network has a DHCP server, the camera will get its IP address, gateway and routing information automatically and you will be able to browse to it. If not, you will need to configure the camera to use a static IP address.

The OneLINK device powering the camera has its own web interface. Refer to the appropriate OneLINK manual for information on its web interface.

Getting the Camera's IP Address

You will need to be able to view the camera's video output.

1. Press the Data Screen button on the remote. The display presents the camera's IP address and MAC address.

2. Press the Data Screen button again to dismiss the information.

If the address is 169.254.1.1, the camera is using its default IP address. This usually means one of these things:

n The network automatically assigns IP addresses, but the camera is not connected to the network. n The network does not automatically assign IP addresses, and you need to configure the camera for the

network. See Configuring the Camera with a Static IP Address.

Accessing the Web Interface

Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or https:// as a prefix to keep the browser from treating it as a search query. (Example:http://10.30.200.125)

Browser Support

We have tested this product with these web browsers:

n Chrome® n Microsoft® Internet Explorer® n Safari® n Firefox®

We test using the browser version available from the vendor at that time. Older versions of these browsers are likely to work, and other browsers may also work.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

User Access

By default, the web interface opens to the Controls page, but the camera can be configured to require a user login. The default user password is password, but this can be changed. Check with the system administrator if the camera's web interface requires you to log in.

Only the Controls page is available with user-level access.

Your camera's Controls page may look somewhat different.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Administrative Access

If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re not logged in at all.

Open the menu to log on as Admin. The default admin password is password, but this can be changed.

Your camera's web interface may look somewhat different from this image.

Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering.

As Admin, you have access to the following pages:

n Camera – Additional control over camera behavior related to camera movement and color management. n Streaming – Set up IP (H.264) streaming. n Room Labels – Add helpful information the web interface screens, such as conference room name and

the in-house number for AV assistance.

n Networking – Ethernet configuration. n Security – Set passwords and manage guest access. n Diagnostics – Access to logs for troubleshooting. n System – Reboot, restore defaults, view switch settings, and run updates. n Help – Tech support contact information.

Compact Menu View

By default, the navigation buttons in the camera's administrative interface display an icon and a text label. You can also select the compact view of the menu buttons along with the standard view. The button at the bottom of the menu toggles between the two views.

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

Web Interface Cheat Sheet

Where to find the camera controls you need right now.

What do you need? Go to this screen

Camera operation

n Stop sending video (video mute) n Make the glass opaque for privacy (Manual glass control must be

(any page)

enabled)

n Enter or exit standby mode

Camera operation

n Move or zoom the camera manually n Move to a camera preset (Presets section, if available) n Select the appropriate lighting adjustments (CCU Scenes section,

Controls (user or guest access) or Camera (admin access)

if available)

Camera behavior and adjustments

n Set or clear presets n Set the speed for pan, tilt, or zoom motions n Focus the camera n Work with color and lighting adjustments (CCU scenes)

Advanced camera settings

n Super-wide field of view n Indicator light – enable/disable; select color scheme n HDMIcolor space (YCbCr or sRGB; default is YCbCr) n Codec control mode n Glass control mode - automatic or manual n Video output resolution

Camera

System (DIP switches tab)

Read-outs of the camera's hardware switch settings System (DIP switches tab)

Access management

n Guest access n Account passwords n Idle session time-out n Telnet access enabled/disabled n Advanced security settings

IP streaming settings

n Quality, resolution, and frame rate n Streaming URL and path

IP settings

n Hostname n DHCP or static addressing n Static: IP address, subnet mask, gateway

Security

Streaming

Networking

Time zone and NTP server (source for system time/date)

Information about the camera location

Room Labels

Help desk phone number for end users

Vaddio Technical Support contact information Help

Diagnostic logs Diagnostics

Complete Manual for the RoboSHOT IW Architectural PTZ Conferencing Camera

System Administration

Administrative tasks are on these pages of the web interface:

n Networking – Ethernet configuration, time zone and NTP server n Security – Passwords, guest access, other IT security-related settings n Room Labels – Helpful information to display in the web interface n System – Controls to reboot, reset to factory defaults, and run firmware updates, access to soft DIP

switches

n Help – Contact information for Vaddio Technical Support and a link to the documentation for this

product

n Diagnostics – Logs to help Vaddio Technical Support troubleshoot issues

Changing the Camera's Hostname

NETWORKING PAGE

If your network supports hostname resolution, you may find it convenient to change the camera's hostname to something easy to remember, such as camera-center-boardroom.

Work with your IT department to ensure that the new hostname conforms to the organization's naming conventions.

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