Us robotics USR8000 Installation Guide

Broadband Router

Windows 95, 98, 2000, Me, and Macintosh

Installation Guide

part number: R24.0098.00

Table of Contents

1. English........................................................................................... 3

Canadien français

2. Español de Hispanoam éric a

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11 19

4. Português (brasileiro)....................................................................27

Power LEDs: The orange-yellow Power LED flashes once per second to indicate the system is functioning properly.

Status LED: This LED should only be lighted if the broadband router is connected. WAN LED: The green WAN port LED flashes when the WAN port is sending or receiving

data.

LAN Port LED: This green LED is always lighted when each specific LAN port is in use. Uplink Port: The Uplink port is used to attach any additional hubs to the broadband router

in order to expand the Local Area Network (LAN). LAN Ports 1-4: The LAN ports are used to connect devices to the local area network. The

green Link/Act LEDs flash when the specific LAN port is sending or receiving data. The green 10/100 LEDs are lighted to indicate a speed of 100 Mbps and unlighted to indicate a speed of 10 Mbps.

Note: When an Ethernet cable is connected to the Uplink port, only LAN ports 2, 3, and 4

can be used to connect PCs to the local area network.

PRINTER: This parallel port is used to attach a printer to the local area network. WAN: The RJ-45 WAN port is used to connect to a broadband modem or to an Ethernet

broadband router.

COM: This serial port can be used to connect an analog modem. 5VDC: This connection port is for the power supply of the broadband router.

Installation

Broadband Modem Step 1.

Turn off your PC or Macintosh and unplug the power cord.

Step 2.

adapter. Connect the other end to one of the LAN ports on the broadband router.

Step 3.

broadband router. Connect the other end to the LAN port on your modem.

Step 4.

power adapter to the power jack on the broadband router. Plug the power cord into a standard power outlet. The broadband router will automatically enter the self-test phase. When it is in this phase, the Power LED will light up for approximately five seconds, then flash three times to indicate that the self-test operation is complete. Finally, the Power LED will continuously flash once per second to indicate that this product is operating normally.

Step 5.

computer on.

Step 6.

cable from the printer to the PRINTER port on the rear of the broadband router. Refer to section IV of the manual on the CD for instructions on enabling the print server.

Connect one end of an Ethernet cable to your PC’s Ether net

Connect one end of an Ethernet cable to the WAN port on the

Connect the power cord to the power adapter. Connect the

Plug in the power cord for your PC or Macintosh and turn your

If you want to share a printer across the network, connect the

Note: After you have installed your broadband router, it is recommended

that you change the administrator password for your network. Open a Web browser and type http://192.168.123.254 to access the Configuration Utility. The default administrator password for your network is admin. Log in and click Toolbox. Enter the old password and then enter and confirm the new password. If you forget your password, refer to the Console Mode section of the user guide on the CD.

Note: It is recommended that you write down the settings for your

broadband router for future reference. You can view the settings in the Configuration Utility.

Analog Modem

You can manually change the WAN type to use an analog modem instead of a broadband connection. Perform the following steps to configure the broadband router for an analog modem:

1. Detach the Ethernet cable from the broadband router. Connect the

modem cable to your analog modem and to the COM port on the broadband router. Make sure the modem is powered on.

2. Go to the Configuration Utility and click Primary Setup. Click Change

and select the WAN type as Dialup Network. Enter the appropriate information for your dial-up Internet service.

3. Click Save and reboot the broadband router. Click Dial-up to initiate

a dial-up session with your ISP. The peripheral status will display whether or not the call was successful. If the settings are correct, the analog modem can be used to connect to the Internet. If the settings are not correct, you must enter in the correct values before the modem can be used to connect to the Internet.

Note: After you have installed your broadband router, it is recommended

Troubleshooting

I can’t connect to the broadband router.

Possible Solution:

Make sure the broadband broadband router is properly installed, the LAN connections are okay, and the power cord is plugged in.

Possible Solution:

Make sure that your PC and the broadband router are on the same network. Initiate the DHCP function and retrieve the IP address automatically.

Possible Solution:

Make sure that your PC is using an IP address that is within the default range of 192.168.123.xxx. Make sure the address of the subnet mask is

255.255.255.0. To verify these settings, click Windows Start, Settings,

then Control Panel. Double-click the Network icon, select the TCP/IP protocol for your network, and click Properties.

If you are still unable to connect to the broadband router, refer to the ping procedure that follows.

I can’t access the Internet through the broadband router.

Possible Solution:

Make sure the network cable and the power cord are connected correctly. Make sure the Ethernet cable is correctly connected to the PC and to a LAN port on the broadband router.

You can also reset the modem by unplugging it for at least three seconds then plugging it back in. If you are still unable to access the Internet, refer to the ping procedure that follows.

My broadband router is not communicating with my analog or ISDN modem.

Possible Solution:

Make sure the cables are all correctly installed. If this does not correct the problem, open the Configuration Utility, click Toolbox, and then click Reboot. This will restart the broadband router and then it should communicate with your analog or ISDN modem.

I can’t access the Internet using an analog or ISDN modem.

Possible Solution:

Make sure you do not have an Ethernet cable plugged into the WAN port of the broadband router. You cannot have a modem cable and an Ethernet cable connected at the same time.

I can’t access a printer or files that are being shared.

Possible Solution:

Check each PC and make sure that file and print sharing has been enabled. Make sure you have the correct drivers for the printer loaded onto each machine in the network that will use the printer.

My broadband router is not acknowledging my printer.

Possible Solution:

Troubleshooting Ping Procedure

If at any time during the ping procedure you do not receive a return message for a successful ping, this means that the address you are pinging has been changed and is causing a conflict. Check the address in the configuration utility and make any necessary corrections using the console mode. After you have made the corrections, continue with the ping procedure.

Click Windows Start and then click Run. In the Run dialog box,

Windows 95, 98, and Me users should type command and click OK. Windows NT and 2000 users should type cmd and click OK.

Type Ping 127.0.0.1. This is your local host address and this will

ensure that the TCP/IP protocol is installed and functioning properly. If you cannot complete this ping, disconnect the router and then repeat the installation procedure.

Type Ping followed by your IP address. This will ensure that your PC

is responding to requests. If you cannot complete this ping, make sure all the cables are properly connected and that all the correct drivers are installed.

Type Ping followed by your gateway address to check the

communication with your gateway. The default gateway address is

192.168.123.254. This will ensure that you can connect to other

machines and can get to the broadband router. If you can establish communication with the broadband router, you can access the Administration page and configure the settings. If you cannot complete this ping, make sure the power cord of the broadband router is plugged in and that it is properly connected to your PC or Macintosh.

Type Ping followed by the outside Internet address of your

broadband router. This is the address that is provided either by your ISP or by the outside LAN. This procedure will ensure that your broadband router is functioning properly and allowing traffic to pass through.

6. Type Ping followed by your known DNS server address. This will

allow you to resolve valid Internet host names to IP addresses and to verify that you can access the Internet.

For more information about the broadband router, refer to the FAQ section on the Installation CD.

Are You Still Having Problems?

Call U.S. Robotics’s Technical Support Department Technical questions about U.S. Robotics products can also be answered by technical support specialis ts.

In the United States: (801) 401-1143 8:00 A.M. - 7:00 P.M. CST Monday - Friday.

USR-Walnut 528 Spanish Lane Walnut, Ca 91789

For current support contact information, go to the following web site:

http://www.usr.com/

Call the Dealer Who Sold You this U.S. Robotics Product The dealer may be able to troubleshoot the problem over the phone or may

request that you bring the product back to the store for service.

FCC Declaration of Conformity

We declare under our sole responsibility that the U.S. Robotics Broadband Router to which this declaration relates, is in conformity with the following standards or other norm ative documents:

· ANSI C63.4-1992 Methods of measurement

· Federal Communications Commission 47 CFR Part 15, subpart B

FCC Class B Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful electromagnetic interferenc e, and

2. this device must accept any interference received including interf erence that may

cause undesired operations.

Radio and Television Interference

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

15.107 (e) Class B Conducted Limits

15.109 (g) Class B Radiated Emissions Limits

reasonable protection against harmful interference in a residential instal l ation. This equipment generates and uses radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

· Reorient or relocate the receiving antenna or cable input device.

· Increase the separation between the equipment and receiver.

· Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

· Consult the dealer or an experienced radio/TV technician for help.

The user may find the following information prepared by the Federal Communications Commission helpful: The CIB Interference Handbook and The CIB Telephone Interference Bulletin. These documents are available on the Internet through the FCC Compliance and Interference Bureau Home Page at http://www.fcc.gov/cib listed under documents. Select CIB Interference Handbook or CIB Telephone Interference Bulletin. Caution: Changes or modifications not expressly approved by the party responsib l e for compliance could void the user’s authority to operate this equipment.

UL Listing/CUL Listing

This information technology equipment is UL-Listed and CUL-Listed for both the Canadian and US markets respectively.

Canadian notice:

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled Di gita l Apparatus, ICES-003 of Industry Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applic abl es aux appareils numériques de Classe B préscrites dans la norme sur le matèriel brouilleur: Appareils Numériques, NMB-003 édictée par l’Industrie Canada.

Your warranty and repair service center is: Centre de guarantie et de service aprés vente: U.S. Robotics Unit-100 13751 Mayfield Pl. Richmond, B.C. Canada V6V 2G9

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important i n rural areas. Caution: Users should not attempt to make electrical ground connections by thems elves, but should contact the appropriate inspection authority or an electrician, as appropriate.

CE Declaration of Conformity:

This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022/A4, EN 60950, and EN 55024. This meets the essential protection requirements of the European Council Directive 1995/5/EC on the approximation of the laws of the member states relation to electromagnetic compatibility.

U.S. Robotics Corporation Limited Warranty

HARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from U.S. Robotics or its authorized reseller:

Twelve (12) months

U.S. Robotics’s sole obligation under this express warranty shall be, at U.S. Robotics’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, U.S. Robotics may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of U.S. Robotics.

Replacement products may be new or reconditioned. U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer.

SOFTWARE: U.S. Robotics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifications, for a period of ninety (90) days from the date of purchase from U.S. Robotics or its authorized reseller. U.S. Robotics warrants the media containing software against failure during the warranty period. No updates are provided. U.S. Robotics’s sole obligation under this express warranty shall be, at U.S. Robotics’s option and expense, to refund the purchase price paid by Customer for any defective software product, or to replace any defective media with software which substantially conforms to applicable U.S. Robotics published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. U.S. Robotics makes no warranty or representation that its software products will meet Customer’s requirements or work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed in the U.S. Robotics software product documentation or specifications as being compatible, U.S. Robotics will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a “bug” or defect in the third party’s product or from use of the software product not in accordance with U.S. Robotics/’s published specifications or User Guide. THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED W ITH THIRD-PARTY SOFTW ARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS U.S. ROBOTICS WARRANTY DOES NOT APPLY TO SUCH THIRD-PART Y SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.

YEAR 2000 WARRANTY: In addition to the Warranty stated above, U.S. Robotics warrants that each product sold or licensed to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the U.S. Robotics product, including hardware, software, and firmware, accurately exchange date data with the U.S. Robotics product.

OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate Service Center or an Authorized U.S. Robotics Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from U.S. Robotics or its authorized reseller may be required. Products returned to U.S. Robotics’s Corporate Service Center must be pre-authorized by U.S. Robotics with a Service Repair Order (SRO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. The repaired or replaced item will be shipped to Customer, at U.S. Robotic’s expense, not later than thirty (30) days after U.S. Robotics receives the defective product. Return the product to:

In The United States:

USR-Walnut

528 Spanish Ln.

Walnut, CA 91789

U.S. Robotics shall not be responsible for any software, firmware, information, or memory data of Customer contained in,

stored on, or integrated with any products returned to U.S. Robotics for repair, whether under warranty or not.

WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS’S OPTIO N. TO THE F ULL EXTENT AL LOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDIT IONS, EXPRESS OR IMPLIED, EIT HER IN F ACT OR BY OPERAT ION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPO SE, SATISFACTORY QUALITY, CORRESPONDENCE W ITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSU MES NOR AUTHORIZES ANY OTHER PERSON T O ASSU ME FOR I T ANY O THER L IABIL IT Y IN CONNECT ION W I TH T HE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. U.S. ROBOTICS SHALL NOT BE LIABL E UNDER TH IS W ARRANTY IF IT S TESTING AND EXAMINATI ON DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALL ATION OR TEST ING, UNAUTHORIZ ED ATTEMPTS TO O PEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAU SE BEYO ND THE RANG E OF THE I NTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.

LIMITATION OF LIABILITY: T O THE FULL EXTENT ALLOWED BY LAW, U.S. ROBO TICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S. ROBOTICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT , OR REFUND OF THE PURCHASE PRICE P AID, AT U.S. ROBOTICS’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAG ES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL F AIL OF ITS ESSENTIAL PURPOSE.

DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for

personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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