Us robotics USR5453 Quick Installation Guide

Professional Access Point

Quick Installation Guide

1R24.0542.00

rev 1.2 11/05

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Contents

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installing the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Interpreting the Access Point Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

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Getting Started

Package Contents

• Access Point

• Installation CD-ROM

•Quick Installation Guide

• Ethernet Cable

• Power Adapter

• Two 5 dBi antennas

•Mounting kit

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Instruction Sheet

■

Mounting Hardware

What You Need in Order To Begin

• An administrator computer. This is the computer that you will use to set up and test
your new wireless network before adding live wireless clients. On this computer,
you must have

■

Administrator rights

■

A CD-ROM drive

■

An HTML 4.01-compliant Web Browser (such as Internet Explorer 5.5 or later or
Netscape 7.0 or later) with JavaScript enabled

■

An Ethernet connection to your existing network
The instructions in this guide require that you use a DHCP server. If you do not

have a DHCP server and you want to assign a static IP address to the access
point, see “Setting Up and Launching Your Wireless Network” in the

trator Guide

• Your Professional Access Point product number, serial number, and MAC addresses,
which are on the label on the bottom of the access point.

on the Installation CD-ROM.

Adminis-

Product

Serial Number MAC Address

Number

5453

LAN ____ : ____ : ____ : ____ : ____ : ____

WLAN ____ : ____ : ____ : ____ : ____ : ____

USRobotics periodically updates both firmware and documentation for the Professional Access
Point. For the latest updates, visit www.usr.com/support/.

Installing the Access Point

When you install the first Professional Access Point to create a wireless network, you must pro­vide basic configuration information. Subsequently-added access points automatically use the
same configuration information as the first access point. This guide leads you through the
steps for installing the first access point, including basic configuration. For more information
about installing multiple access points, see the
ROM.

Administrator Guide

on the Installation CD-

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Step 1: Connect the Access Point to the Network and to Power.

The first USRobotics Professional Access Point in your network must be installed and config­ured using an Ethernet cable. Make the following hardware connections:

1. Attach the antennas to the access point.

2. Connect one end of the supplied Ethernet cable to the LAN port on the access point,
and connect the other end to the same network that the administrator computer
uses.

Administrator

Router

Computer

Professional Access Point

3. Connect the supplied power adapter to the 5.0 VDC port on the access point, and
plug the power adapter into a standard power outlet.

Note to UK Users: Replace the plug on the power adapter with the UK standard
plu g that is suppl ied in your U SRobo tics package. Apply enough pressure to cause a
click and firmly seat the new plug in the adapter.

Router

Professional Access Point

Administrator

Computer

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Step 2: Open the Access Point’s Web User Interface.

For Windows Operating Systems

1. Insert the USRobotics Installation CD-ROM into the CD-ROM drive on the adminis­trator computer and select Setup from the menu.

The Professional Access Point Detection Utility starts automatically and displays its
Welcome screen:

If the CD-ROM does not start automatically, navigate to the CD-ROM drive and dou­ble-click setup.exe.

Note: If you receive a Windows Security Alert from your Windows Firewall, click

Unblock to enable the java program to access your network. If network access

is blocked, the Detection Utility cannot find your access point.

2. Click Next and wait until the Detection Utility finds your access point.

If the Detection Utility does not find the access point, click Back and then click Next
to restart the scan. If the second scan does not find the access point, go to the
“Troubleshooting” section of this guide and follow the instructions under “The
Detection Utility does not find the access point.”

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3. Click Next to display the page that will start the configuration process.

4. In the Detection Utility window, click Administration Console.

For Non-Windows Operating Systems

1. Using the configuration program for the networking device, such as a router, to
which the access point is connected, view the device’s client list.

2. Find the LAN MAC address of the access point in the client list.

3. Note the IP address that corresponds to the LAN MAC address of the access point.

4. Open a Web browser, enter the IP address in the address or navigation bar, and click
Enter.

Step 3: Configure Basic Settings.

Before giving you access to the Web User Interface, the system prompts you for a user name
and password:

The default value for both User Name
and Password is admin.

Both of these fields are case sensitive.

Enter the password and click OK. The Basic Settings page appears.

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Review Description of this Access Point

Type a description of the access point’s location.

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Provide Network Settings

■

In Current Password, type admin.

■

Typ e a New Password that is eight or fewer alphanumeric characters (0–9, a–z,
A–Z). Do not use special characters or spaces.

Note: The Password field is case sensitive, so be sure to remember exactly

how you enter it.

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Type the new password in Confirm New Password.

■

Typ e a Network Name. This i s the SS ID of the netw ork and must be 32 or fewer
alphanumeric characters.

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Set Configuration Policy for New Access Points

Leave this value set to the factory default, are configured automatically.

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Settings

Click Update to save your basic settings.

Step 4. Configure Security.

Your wireless network is now open to wireless devices within operating range. To prevent
access by unauthorized users, you must apply security to the access point as follows:

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1. From the Advanced menu, select Security.

2. Select a Security Mode other than None, and mode-specific options appear on the
screen.

USRobotics recommends that you use one of the WPA/WPA2 options so that you
have the maximum level of security on your network. For more information about
the security modes available on the Professional Access point, see the

tor Guide

3. Enter the mode-specific security options, including a security key, and click Update.

on the Installation CD-ROM.

Administra-

Congratulations! The installation procedure is complete!

Please register your Professional Access Point by going to www.usr.com/productreg/. For con-
figuration details, regulatory information, and warranty information, see the

Guide

on the USRobotics Installation CD-ROM.

Administrator

What’s Next?

Backing Up the Access Point Configuration

Now that you have configured your first access point, U.S. Robotics recommends that you back
up your configuration. If you ever need to reset your access point to its factory default settings,
having a configuration backup will quicken the process of restoring your network configura­tion.

1. From the Advanced menu, select Backup/Restore.

2. Click download configuration.

3. When the File Download window appears, click Save.

4. Browse to the location where you want your configuration saved and click Save.

For information about restoring a saved configuration, see the
Installation CD-ROM.

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Administrator Guide

on the

Adding a Wireless Client

You can now connect wireless devices to your new wireless network. To access the network,
the wireless adapter in each device must support the same mode as the access point—either

802.11b or 802.11g—and must be configured with the same security mode and security key as
the access point. For information about configuring the adapter in your wireless device, refer to
the adapter’s documentation.

Defining Virtual Networks

The Professional Access Point lets you use VLANs to establish both an internal network and a
guest network as well as two additional VLANs. The guest network is a way for you to allow
unsecured wireless access to the Internet or to public areas of your network. While the internal
network may use either dynamic or static IP addressing, the guest network must use dynamic
IP addressing through a DHCP server on the wired network.

For more information about the guest network, see “Setting Up Guest Access” in the

sional Access Point Administrator Guide

For more information about VLANs, see “Configuring Virtual Wireless Networks” in the

sional Access Point Administrator Guide

.

.

Profes-

Profes-

Adding Another Access Point

When you add a Professional Access Point to your new wireless network, it automatically clus­ters with existing Professional Access Points that reside on the same wired network. The basic
configuration settings of the first access point are shared with the additional access points
automatically. Note, however, that guest network settings are not shared among access points
in a cluster: each access point needs its own guest settings.

Up to eight access points can belong to a single cluster. For more information about clusters,
see “Managing Access Points and Clusters” in the

Guide

.

Professional Access Point Administrator

Interpreting the Access Point Indicators

The front of the Professional Access Point has the following LED indicators:

Symbol Name State Condition

Off Not receiving power.

Power

Solid Receiving power.

Off Radio is off.

WLAN

Flashing Radio is on.

Off Not connected to LAN.

LAN

Solid Ethernet LAN link is achieved.

Flashing Sending or receiving Ethernet data.

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Troubleshooting

The installation procedure does not begin when I insert the Installation CD-ROM.

Possible Solution:

You may be running a program that interferes with the autolaunch feature of the CD-ROM. Nav­igate to your CD-ROM drive and launch Startup.exe.

The Detection Utility does not find the access point.

Possible Solution 1:

1. Ensure that all cables are plugged in firmly, and verify that the access point’s power
indicator is lighted.

2. In the Detection Utility, click Back and then click Next to restart the discovery proc­ess.

Possible Solution 2:

You can open the access point’s Web User Interface without using the Detection Utility by typ­ing the IP address in your Web browser’s navigation or address bar. To find the IP address of
the access point,

1. Using the configuration program for the networking device, such as a router, to
which the access point is connected, view the device’s client list.

2. Find the LAN MAC address of the access point in the client list.

3. Note the IP address that corresponds to the LAN MAC address of the access point.

Possible Solution 3:

You can perform access point configuration by using a direct connection. For more information
about using this method, see “Setting Up and Launching Your Wireless Network” in the

istrator Guide

on the Installation CD-ROM.

Admin-

I cannot access the Web User Interface.

Possible Solution 1:

Verify that you are entering the correct IP address in your Web browser.

Possible Solution 2:

Reboot the access point by disconnecting and then reconnecting its power adapter.

Possible Solution 3:

Verify the connection setting of your Web browser, and verify that the HTTP Proxy feature of
your Web browser is disabled.

Internet Explorer users:

1. Click Tools, click Internet Options, and then click the Connections tab.

2. Select Never dial a connection, and then click the LAN Settings button.

3. Clear all the checkboxes and click OK.

4. Click OK again to apply the connection setting.

Mozilla-based browser users:

1. Click Edit, Preferences, and then double-click Advanced in the Category window.

2. Click Proxies, select Direct connection to the Internet, and then click OK.

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My wireless device cannot find the wireless network.

Possible Solution 1:

Ensure that the access point is broadcasting its SSID:

1. Open the Web User Interface of the access point.

2. From the Advanced menu, select Security.

3. Verify that Broadcast SSID is set to Allow.

4. Click Update to save any change.

Possible Solution 2:

Reboot the access point by disconnecting and then reconnecting its power adapter.

My wireless device cannot connect to the wireless network.

Possible Solution 1:

Ensure that the wireless device is set to Infrastructure mode and has the following settings in
common with the access point:

• SSID, also called Network Name.

• Kind of security (for example, WPA/WPA2)

• Security key value

If you change the settings on the access point, remember to change the settings on your wire­less devices also.

Possible Solution 2:

I am experiencing poor wireless link quality.

Possible Solution 1:

Reposition the access point or the wireless device so that environmental factors, such as lead­based paint or concrete walls, do not interfere with your wireless signal.

Possible Solution 2:

Create a wireless connection on a different channel so that electronic devices, such as 2.4 GHz
phones, do not interfere with your wireless signal. For more information about changing chan­nels, see “Channel Management” in the

Administrator Guide

.

I need to configure the access point with an operating system other than Windows.

Possible Solution:

You must configure the access point through its Web User Interface as follows:

1. Find the access point’s IP address:

■

Using the configuration program for the networking device, such as a router,
to which the access point is connected, view the device’s client list.

■

Find the LAN MAC address of the access point in the client list.

■

Note the IP address that corresponds to the LAN MAC address of the access
point.

2. Launch a Web browser, type the IP address of the access point in the browser’s nav­igation bar, and press Enter.

3. You can now log in and perform access point configuration as described in “Step 3:
Configure Basic Settings.”

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Are You Still Having Trouble?

1. Refer to the
tion and troubleshooting information.

2. Go to the Support section of the U.S Robotics Web site at www.usr.com/support/.
Many of the most common difficulties that users experience have been addressed in

the FAQ and Troubleshooting Web pages for your product. The product number of
the Professional Access Point is 5453. You may need to know this to obtain informa­tion on the U.S. Robotics Web site.

3. Submit your technical support question using an online form at www.usr.com/
emailsupport/.

4. Contact the U.S. Robotics Technical Support Department. To receive assistance, you
need your serial number.

Country Webmail Voice Support Hours

United States www.usr.com/emailsupport [phone] 9:00 A.M.–6:00 P.M., M–F, Central

Canada www.usr.com/emailsupport [phone] 9:00 A.M.–6:00 P.M., M–F, Central

Austria www.usr.com/emailsupport/de 07 110 900 116 9:00 A.M.–17:00 P.M., M–F

Belgium (Flemish)

Belgium (French)

Czech Republic www.usr.com/emailsupport/cz

Denmark www.usr.com/emailsupport/ea [phone]:00 A.M.–17:00 P.M., M–F

Finland www.usr.com/emailsupport/ea [phone]:00 A.M.–18:00 P.M., M–F

France www.usr.com/emailsupport/fr 082 507 0693 9:00 A.M.–17:00 P.M., M–F

Germany www.usr.com/emailsupport/de 01805671548 9:00 A.M.–17:00 P.M., M–F

Hungary www.usr.com/emailsupport/hu 01805671548 9:00 A.M.–17:00 P.M., M–F

Ireland www.usr.com/emailsupport/uk 1890-252-130 9:00 A.M.–18:00 P.M., M–F

Italy www.usr.com/emailsupport/it 848 80 9903 9:00 A.M.–17:00 P.M., M–F

Luxembourg www.usr.com/emailsupport/be [phone]:00 A.M.–17:00 P.M., M–F

Middle East/Africa www.usr.com/emailsupport/me [phone]:00 A.M.–17:00 P.M., M–F

Netherlands www.usr.com/emailsupport/bn 0900 20 25 857 9:00 A.M.–17:00 P.M., M–F

Norway www.usr.com/emailsupport/ea [phone]:00 A.M.–17:00 P.M., M–F

Poland www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt [phone]:00 A.M.–17:00 P.M., M–F

Spain www.usr.com/emailsupport/es 902 117 964 9:00 A.M.–17:00 P.M., M–F

Sweden www.usr.com/emailsupport/ea [phone]:00 A.M.–17:00 P.M., M–F

Switzerland www.usr.com/emailsupport/de +0848 840 200 9:00 A.M.–17:00 P.M., M–F

Turkey www.usr.com/emailsupport/tk

UK www.usr.com/emailsupport/uk 0870 844 4546 9:00 A.M.–17:00 P.M., M–F

Administrator Guide

www.usr.com/emailsupport/bn [phone]:00 A.M.–17:00 P.M., M–F

www.usr.com/emailsupport/be [phone]:00 A.M.–17:00 P.M., M–F

on the Installation CD-ROM for additional installa-

For current support contact information, go to www.usr.com/support/.

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