Thank you for purchasing the USRobotics Courier Lite 56K Business Modem!
The USR® Courier® Lite 56K Business Modem with V.Everything® technology offers the perfect
solution for both Out -of-Band Management of networks or Point-of-Sale applications. Many modems
claim reliability, but few match the real-world performance of Courier modems. Even fewer offer the
multitude of advanced business features found on this modem including Carrier Loss Redial and
Dialback Security. Remote access capabilities let you remotely configure or troubleshoot modems in
Remote Management and other M2M (Machine -to-Machine) applications. When failure is not an
option, you need the world-class capabilities that only come from the top of the USR product line.
Product Features
V. Everything Technology
The modem supports all key ITU analog communications protocols and many proprietary ones to
provide you with ultimate compatibility.
Dial and Dialback Security
The modem includes a robust mechanism for providing dial and dialback security for your network.
See the “Dial Security” part of the Configuration section of this guide.
Remote Manageability
The modem can be remotely configured and monitored for the convenience of your local office. See
the “Accessing and Configuring Remotely” part of the Configuration section of this guide.
Step Three: Connect the Modem to an Analog Telephone Line
Caution: The Courier Lite 56K Business Modem must be plugged in to an analog phone line only.
Plugging your Courier Lite 56K Business Modem in to a digital phone line may damage the modem.
Most office phones are wired through digital lines. Be sure you know what type of line you have.
1. Plug one end of the telephone cord into the jack on the modem.
2. Plug the other end into an analog telephone wall jack.
3. To connect a telephone through the modem, plug the telephone’s cord into the
modem’s jack.
Step Four: Power Up the Modem
1. Plug the power adapter into the power jack on the modem and the other end into an
electrical outlet.
2. Turn on the modem by switching the power switch on the top of the modem to ON.
If the CS LED does not light or if other LEDs light, make sure that only DIP switches (located
on the back of the modem) 3, 5, and 8 are in the ON (down) position.
3. Turn on your computer.
Step Five: Install the Modem Drivers
Windows operating systems should automatically install the modem driver. If the driver does not
install automatically, or for other operating systems, visit http://www.usr.com/support.
Uninstallation
Consult your computer’s operating system documentation for uninstallation procedures.
Modem Upgrade
Upgrading your Modem
This section contains information about:
Checking your modem’s software version
Getting new operating software
Getting the Flash Loader application
Use the Flash Loader application to send the new software to your modem
If the Flash Loader doesn’t find your modem
If your modem doesn’t respond after flashing
Remote flash
Issuing the ATI7 command produces the following information to appear on your terminal screen.
Check the Supervisor and Digital Signal Processor (DSP) dates found in the screen display. These
dates will determine which version of the software your modem is using.
Getting New Operating Software
To get the newest version of the Courier Lite 56K Business Modem ’s operating software, go to the
customer support web site at http://www.usr.com/support.
Getting the Flash Loader Application
To flash new firmware into the Courier Lite 56K Business Modem , you must run the USRobotics Flash
Loader application on your computer.
To get the newest version of the Flash Loader application, go to the customer support web site
at http://www.usr.com/support.
Use the Flash Loader Application to Send the New Software to Your Modem
Run the Flash Loader application.
Navigate to the new software file.
After you choose the software file that you want to send, the Flash Loader will search your
computer’s COM ports for the Courier Lite 56K Business Modem .
Note: There must be no other active modems on any of your computer ’s COM ports.
Once the Flash Loader selects the COM port, it will send the file to the modem.
If the Flash LoaderDoesn’t Find Your Modem
If the Flash Loader doesn’t find your modem during the flash process :
Check that your computer has no other active modems on any of its COM ports. Don’t forget to
disable any internal modems in your computer.
Manually verify that the Courier Lite 56K Business Modem is active by using a serial terminal
application. (e.g. PuTTY, Tera Term, RealTerm, etc.) Select the COM port of the Courier Lite 56K
Business Modem. Type AT and Enter. The modem should respon d OK.
If the modem doesn’t respond OK:
A. Check that you’re using the correct COM port that your computer has assigned to the Courier
Lite 56K Business Modem.
B. Check that the Courier Lite 56K Business Modem power is ON.
C. Check that the serial cable connecting the computer’s serial port to the Courier Lite 56K
Business Modem is wired with all the RS232 control signals. (i.e. DTR, DSR, CTS, RTS)
If your modem doesn’t respond after the flash process, the new software file may be corrupt. Try
downloading it again from the USR support website. Then send that file to the Courier Lite 56K
Business Modem using the Flash Loader.
If your modem still doesn’t respond, contact USR Technical Support.
Remote Flash
Flashing software into a remote Courier Lite 56K Business Modem is not supported.
CONFIGURATION
Configuring DIP Switches
Locating DIP Switches
On the Courier Lite 56K Business Modem, the DIP switches are on the back of the unit. The default
setting is DIP switches 3, 5, and 8 are ON (in the down position).
Using DIP Switches to Configure your Courier Lite 56K Business Modem
Use this command to assign
a remote-access password
View the Courier Lite 56K Business Modem’s configuration.
AT%P0=password
View and change the Courier Lite 56K Business Modem’s configuration.
AT%P1=password
Setting Up Remote Access
At the Host Courier Lite 56K Business Modem
1. Prepare to send AT commands by putting your communications software in Terminal Mode.
2. Enable remote access.
Set Register S41 for a value of 1 or greater. S41 sets the number of login attempts available to
the remote user. A setting of zero allows no login attempts disabling remote access.
Example: Sending ATS41=1&W allows for 1 login attempt by a remote user.
3. Set one or two remote -access passwords.
You can set two passwords to allow different levels of access to each Courier Lite 56K
Business Modem.
Example: Sending AT%P1= wombat will allow a remote user to log in with the password "wombat."
The user can view and change the Courier Lite 56K Business Modem’s configuration.
Note: Remote-access passwords can be up to eight alphanumeric characters long, and are not case sensitive.
The table below is a list of remote -access configuration commands.
Example: Sending AT%P1= will erase the view and change password.
WARNING: If you erase the %P1 password without disabling remote access (using ATS41=0), anyone
could access the Courier Lite 56K Business Modem and change its configuration.
Accessing The Host at the Guest Device
The guest device requires no configuration to access the host. Follow these steps:
1. Be sure that the host device has enabled remote access and is set to auto -answer (ATS0=1).
Know the password, if you will need one.
2. Call the host device (although it doesn’t matter which device originates the call).
3. After a connection is established, do this:
Pause 4 seconds.
Type 4 tildes: ~~~~
Pause 4 seconds.
Note: The administrator of the host device can change the remote -access character using SRegister 42, and the pause duration using S-Register 43. Refer to the S-Registers section for
more information.
Any of the Courier Lite 56K Business Modem commands, except those that cannot
be used while online (for example, ATD or ATA). You can also use remote
configuration commands.
See the next section for examples.
4. You should see a display similar to this:
U.S. Robotics Courier 56K Business Remote Access Session
Serial Number 000000A000000001
Password (Ctrl-C to cancel)?
There is a three minute time limit for entering the password. If the num ber of unsuccessful
login attempts exceeds the set limit, the host device returns online and refuses any further
login attempts during the remainder of the connection.
When the host accepts the password, the following message and prompt will appear on your
screen:
Remote Access granted
Remote->
Note:You may not be prompted for a password. If you aren’t, password security is not active.
The following prompt appears on your screen after you type the four tildes:
5686G-PRO User Guide
Remote Access granted (query only)
Remote->
Note: During a remote-access session, the maximum number of characters between carriage
returns is 40.
Viewing and Changing the Host’s Configuration
Once you've gained guest access to a host, you can communicate with the host just as if you were
entering commands from its attached computer.
Depending on your access privileges, you can use the regular set of Courier Lite 56K Business
Modem AT commands.
CAUTION: Be careful not to send ATZ or ATZ! or you will lose the connection!
Defer configuration changes to when the call ends.
AT%C0(Default)
Restore the original configuration.
Use this command to cancel any changes made during remote access and restore
the original configuration.
AT%C1
Force configuration changes.
Use this command to make configuration changes take effect immediately. We do
not recommend forcing changes unless it is absolutely necessary because an
unreliable connection, or even a loss of connection, may result.
AT%C2
To end the remote-access session
Command
And keep the connection.
ATO
And end the connection.
ATH
End the connection, and reset the host modem.
ATZ
You can use the AT%Cn command to control whether and when to apply changes to the
configuration.
Example: Sending AT%C1 will cancel any changes made to the modem during a remote access session
and restore it to the original configuration.
Note: Even though, by default (%C0), the changes you make do not take effect until the next
connection, the new configuration is reflected immediately in inquiry responses (ATIn). Commands
that have been written to NVRAM (using &W) and forced configuration changes (%C2) will not be
restored to their previous settings when you send the host AT%C1.
After you make changes to the host’s configuration, the remote- access prompt changes
from Remote-> to Remote+>.
If you restore the original configuration using the AT%C1 command, the first prompt is restored,
assuring you the original configuration is intact.
Quitting A Remote Access Session
If you want to quit the remote access login before you have entered the password, return online by
pressing <Ctrl>C or typing ATO.
After you’ve entered the password, you can quit by sending one of these commands:
Note: Before you disconnect, issue the ATI5 command to the remote modem and check
its S41 setting. Make sure S41 is set for a value of 1 or greater. If S41 is set to 0, when you disconnect
The device that is directly connected to the computer you are using.
Remote
The device at the other end of a telephone connection.
Host
The Courier Lite 56K Business Modem that will be accessed and controlled by other
devices.
Guest
The device that will access and control the host Courier Lite 56K Business Modem.
you will not be able to access the remote modem again. To prevent this send ATS41=1&W before you
disconnect.
Dial Security
This section contains information about:
Setting up Dial Security
Maintaining Security Accounts
What The Guest User Needs To Do
Configuring Dial Security Remotely
DTMF Security
Overview
Dial Security is designed to protect networks and data centers from unauthorized access.
You should be familiar with these terms before you continue:
You can configure up to 5 accounts: one administrative account for you and four accounts for guest
users. The account profiles are stored in the host Courier Lite 56K Business Modem ’s nonvolatile
random access memory (NVRAM).
There are two forms of Dial Security; each will be explained later in this section :
Hang up and then dial back a
guest device at a specified
number.
Expect a pause of
approximately 1.5 minutes
before the modem dials back.
You cannot alter the duration
of the pause.
AT%A0=password,y,y,n,1area code and phone number
AT%A0=wombat,y,y,n,1,8475555555
Prompt you to enter a
number at which to dial back
a device, and then have the
Courier Lite 56K Business
Modem dial back the device
at that number
AT%A0=password,y,y,y,
AT%A0=wombat,y,y,y,
Disable dialback
AT%A0=password,y,n,,
AT%A0=wombat,y,n,,
Dialback options
You can set the Courier Lite 56K Business Modem to automatically dial back a certain number
after a guest modem dials in.
Note: Count your commas. There should always be at least four commas in the %A command. Do
not insert spaces between commas or between fields and commas. Spaces will invalidate the
command.
Note: To enable Dialback, you must enable Dial Security with Prompting. See step 6.
Identify your account as the Administrative
Account
AT%L
AT%L=PW0
This example sets account 0 as the
Administrative Account.
For your modem to
Command
Protect the administrative password (local security enabled)
ATS53.2=1
2. Identify your account as the Administrative Account
Once you set the administrative password, you cannot view or modify the guest account profiles
unless you enter the correct administrative password.
WARNING: Be sure to remember your administrative password. If you enable Dial Security and
then forget your administrative password, you will be locked out of the Courier Lite 56K Business
Modem’s dial security features. You will need to restore the factory defaults by setting DIP switch
7 ON. This will erase ALL passwords and you will have to reconfigure all your accounts.
3. Set up guest-user accounts
Use the AT%An command to set up guest-user accounts in the same way you set up your
administrative account. You can set up four guest accounts. Refer to the figure in step 1
regarding information about formatting the AT%An command.
After you have enabled the guest accounts, make sure the guest users know their passwords and
the log-in procedure.
Modifying accounts
After you have set up an account, you can modify each field independently. If a field is to remain
unchanged from its original setting, just insert a com ma as shown:
AT%A1=,,,Y,
The command above allows the guest user to supply a dialback number that is different from the
one stored in the original account record.
4. Enable Local Security.
WARNING: If you do not enable Local Security, the Dial Security settings will not be protected
and other users will be able to change or erase them.
Note: You must use the &W command to save the settings in NVRAM. If you don’t, the next time
you reset or power off the Courier Lite 56K Business Modem , Dial Security will be disabled.
You can choose from the two types of Dial Security: Autopass and Password Prompting.
Autopass
Autopass is the default form of password protection. Autopass automates the process of logging
in to the host modem, but it requires the guest and host devices to be U.S. Robotics Courier
modems.
When a guest device attempts an Autopass connection, the guest includes the password in its
V.42 error-control request. The host modem checks all the enabled passwords in its security
accounts for a match.
Password Prompting
Password Prompting allows connections with any guest device, as long as the guest user knows
the correct password.
When the host has Password Prompting enabled, it asks guest users for a password. The host
modem checks the received password against each of its act ive Security accounts.
Dial Security with Password Prompting
(this also enables Autopass)
ATS53.0=1.1=1
Dialback Security, enable Password
Prompting and enable Dialback in each
guest account
AT%An=password,y,y,y,phone number
where n is the account number. See the figure in previous
section, Setting Up Dial Security for more information.
6. Enable Dial Security
WARNING: Before you enable Dial Security, you must set up an administrative account and
password. See Steps 1 & 2.
Example: Issuing AT%A3=wombat,y,y,y,5551234 to your modem will enable Password Prompting
and Dialback for account 3, which has the password "wombat."
Note: You must use the &W command to save the settings for Enabling Autopass Dial Security
and Dial Security with Password Prompting. If you don’t, the next time you reset or power off the
Courier Lite 56K Business Modem, Dial Security will be disabled.
If you need a reference when setting these commands, you can use the ATI10 command. Refer to
the Alphabetic Command Summary section for more information about the ATI10 command.
7. Send ATZ or ATZ! to activate the Dial Security settings.
Note: Make sure that DIP switch 7 is OFF, so the modem loads the settings stored in NVRAM. If
DIP switch 7 is ON, the settings in ROM (&F0) are loaded, disabling dial security. You can retrieve
the dial security settings by setting DIP switch 7 OFF and resetting the Courier Lite 56K Business
Modem using ATZ or by toggling the power of the modem.
Access accounts by disabling local security
AT%S=administrative password
View account information, once access has been granted.
Remote users may only use this command during remote
access sessions if local-access security is disabled.
ATI10
Erase local-access password
AT%E=1
Erase Autopass password
AT%E=2
Erase passwords in accounts 0-4
AT%E=3
Erase phone numbers in accounts 0-4
AT%E=4
Disable Account, Dialback, and New Number fields in
accounts 0-4.
AT%E=5
Edit or overwrite an individual account or an individual
account field
AT%An=
where n is the account number.
See the image in the Setting Up Dial
Security section for more information.
Maintaining Security Accounts
Once the administrative password is set and Dial Security is enabled, the administrator is the on ly
one who can access account information.
You can use the AT%S= and AT%E= commands to change and modify account information.
Example: Sending AT%E=3 erases passwords for accounts 0-4.
Note: When using the AT%S= command, the device echoes the administrative password, which is
case-sensitive. Courier 56K Business Modems will accept an invalid password entry, but will lock out
users from the security commands. For example, if the password is Green, but you enter GREEN, an
OK is displayed. However, if you try to type a security command (for example, ATI10 to view
accounts), an [ACCESS DENIED] message is displayed.
Remote Configuration
Dial Security accounts may be configured remotely. (Refer to Configuring Dial Security Remotely at
the end of this section .)
3. If Dialback is enabled at the host Courier Lite 56K Business Modem ’s site, set your modem to
answer the host Courier Lite 56K Business Modem when it dials back.
4. Call the host.
5. After the call ends you can disable Auto Answer.
Configuring Dial Security Remotely
The host administrator can configure the host’s security settings remotely.
Note: At the host device, you must have previously enabled remote access and assigned a remote access password that allows view-and-change privileges (Refer to the Accessing and Configuring the
Modem Remotely section in this guide). You may want to use your administrative password as your
remote-access password.
Dialing In From the Remote Site
1. From the remote site, connect to the host using Dial Security. Once a connection is made,
follow the instructions for beginning a remote -access session as described in the Accessing
and Configuring the Courier Lite 56K Business Modem Remotely.
2. When remote access has been granted, use the AT%S= command to access the Dial Security
accounts. Refer to the Maintaining Security Accounts part in this section .
To view the security account information use ATI10.
3. Make any configuration changes and execute them immediately by entering AT%C2.
4. To end the remote session and reactivate Dial Security on the host, reset the host device by
issuing ATZ.
WARNING: If you do not use the ATZ command to end a remote-access session, Dial Security will
remain disabled at the host, and anyone dialing in to the host for remote access will have access to
the ATI10 screen and all Dial Security accounts.
DTMF (Dual Tone Multi -Frequency) Security requires a modem to go off hook when it receives a call
but keep silent until it receives the valid DTMF password. After the modem receives the valid
password, it will begin training. If the DTMF password is invalid, the modem will go on hook, and the
DTE will never know there had been a cal l coming.
The DTMF security status and password are shown in the ATI10 screen.
DTMF security is enabled by setting the S53 bit 3, e.g. S53=8 or S53.3=1.
Using the %D command sets the DTMF security password (AT%D=PWn, n=0--4). Make sure to disable
that account so no one can use the DTMF password as the Dial Security account. For example, to set
local modem DTMF security password, you may use following command: AT%A0=123456,N,,,
then AT%D=PW0. You can change that security account later, if you like.
The DTMF password can be the combination of 0123456789*ABCD; the # is used as the password end
sign. The maximum length of the DTMF password is eight characters.
The remote modem dial string should look like this: ATDT2625000@123456#. In this example,
“123456” is the DTMF security password.
Testing the Connection
This section contains information about:
Testing the Courier Lite 56K Business Modem using AT&Tn
Overview
Your modem can perform local analog loopback and local digital loopback tests. You can use these
tests to check the operations of the modem’s transmitter and receiver, or to locate a problem with a
remote device or a telephone line.
Testing is done by sending the AT&Tn command or by setting Register S16. Only one test can be
performed at a given time. If you send a test command while the modem is in test mode, you will
receive an ERROR message.
All loopback testing conforms to ITU-T Recommendation V.54.
Testing the Courier Lite 56K Business Modem using AT&Tn
To perform local analog loopback and local digital loopback testing, use the AT&Tn command. You
can type in your own data during testing or use the modem's internal test pattern and error detector.
See the following sections for more detailed information about each AT&Tn command.
Example: Sending AT&T3 to your Courier Lite 56K Business Modem will allow a remote user to test
their connection to your modem.
Note: Disable error control (using the &M0 command, refer to the Alphabetic Command Summary )
before testing. If the modem is detecting errors and retransmitting the affected data, your results
will be invalid.
Analog Loopback Testing
Local loopback testing checks the operation of the Courier Lite 56K Business Modem 's transmitter
and receiver.
Using AT&T1
1. Send AT&M0&N3S14.0=0 to prepare the modem for testing.
This command disables error control, fixes the connection rate at 2400 bps, and makes the
modem return to command mode when you type +++.