This user guide is for use with DSR470 Digital Receivers
Publication #479169-001
Rev A
All RightsReserved
General Instrument Corporation doing businessas
Broadband Communications Sector of Motorola, Inc. (MotorolaBCS)
6450 SequenceDr.
San Diego, California 92121
Internet: http//www.mot.com
This device incorporates ananticopyprocess technology that is protected byU.S. patents and other
intellectualpropertyrights. The anticopyprocess is licensedfor non-commercial home useonly.
Reverse engineering or disassembly is prohibited.
DOCUMENTATION NOTICE
The information contained in this document is subject to change without notice and should not be
construed as a commitment by Motorola BCS.
Motorola BCS assumes no responsibility for any errors that may appear inthis document nor does it
make an expressor implied warranty of any kindwith regard to this material, including, butnot limited
to, the implied warranties of merchantability and fitness for a particular purpose.
Motorola BCS shall notbe liable for incidental or consequential damagesin connection with, or arising
out o f the furnishing,performance, oruse of thisdocument andthe program material which itdescribes.
Calling for Service ......................................................................................84
How to Obtain Warranty Service ...............................................................85
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Welcome!
All around the world, peoplejust like you are enjoying the ultimate in
entertainment, educational, and informational programming with the DSR470
Digital Receiver. In addition to offering among the best available pictureand
sound quality,thereceiver comes in severalmodels. Depending uponwhich
model you own, it may have slightly different features than the model shown in
this guide. Differences include variationsinthefrontand rearpanels, available
connections (modem, and type of audio connectors), pay-per-viewprogramming,
and remote control keys. So, don’tbe concerned if some instructions do not apply
to your model.
DSR470 User Guide9
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10
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Regulatory Information
Programming Copyright Notice
Use oft his devicemayviolate Section 605ofthe CommunicationsActof
1934, as amended,if that use consists of the unauthorized interception
and divulgence of radio communicationsfor one’s ownbenefit where
there is no entitlementtoitsreceipt.
Changes or modifications to this devicenot expressly approvedby the
party responsible for compliance with FCC regulations(the
manufacturer) could void the user’s authoritytooperate the equipment.
Resale of signals received from broadcast satellites is explicitly
regulated. In any use or application involving resaleor distribution,the
user should verifycompliance with currentlaws, regulations, and
approvedprocedures for use. Whererequired, localandfederal licensing
or franchiseauthorization is the sole responsibility of the user.
Export of this device requires a valid export license issued by the U.S.
Departmentof State, Office of Munitions Control.
FCC-Required Notification of Service
The Impulse Pay-Per-View system is designed to be used on standard
device telephone lines. The Impulse Pay-Per-View connectsto the
telephonelinebymeansof a standard jack called the USOC RJ11C.
Connectionto telephone company-provided coin service (centraloffice
implemented systems) is prohibited. Connection to party line serviceis
subject to state tariffs.
Telephone Company Procedures
In order for your telephone company to provide service to you, it may
occasionally be necessary for them to make changes in theirequipment,
DSR470 User Guide11
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operations, or procedures. If these changes affect your service or
the operationof your equipment, the telephonecompany should
give you notice, in writing, to allow you to make any changes
necessary to maintain uninterrupted service.
If you have any questionsaboutyour telephone line, suchashow
many pieces of equipmentyou can connect to it, your telephone
company shouldprovide this information upon request.
In certain circumstances, it may be necessary for your telephone
company to requestinformation from you concerning the
equipmentwhich you haveconnectedtoyour telephone line. Upon
request of your telephone company, provide the FCC registration
number and the Ringer Equivalence Number (REN) of the
equipment which is connected to your line;bothof these items are
listed on the equipment label. The sum of all the REN’s on your
telephoneline should be less than five in order to assure proper
servicefrom yourtelephonecompany. In somecases, a sumoffive
may not be usable onagivenline. NOTE: The REN for the Digital
Entertainment Receiver with Impulse Pay-Per-View is 0.3B.
If Problems Arise
If any of your telephone equipment is not operating properly,you
should immediately remove it from your telephone line, as it may
cause harm to the telephonenetwork. If your telephone company
notes a problem,theymay temporarilydiscontinue service. When
practical, they will notify you in advanceof this disconnection. If
advance noticeisnot feasible, you should be notified as soon as
possible.When you are notified, you should be given the
opportunity to correct the problemandinformed of your right to
file a complaint with the FCC.
FCC Certified
Thisequipmenthasbeen testedandfoundto complywith thelimits
for a Class B digital device, pursuanttoPart 15 of the FCC Rules.
These limits are designed to providereasonable protection against
harmful interferencein a residential installation. This equipment
generates,uses, and can radiate radio frequencyenergy and, if not
installed and used in accordance with the instructions, may cause
harmful interferenceto radio communications. However, there is
no guarantee thati nterference willnotoccurina particular
installation.
12
RegulatoryInformation
FCC Part 68
This equipment complies withPart 68 oftheFCC rules. Locatedon
the equipment isalabel thatcontains,among other information,the
FCC registrationnumber and Ringer Equivalence Number (REN).
If requested, this information must be provided to the telephone
company.
The REN is used to determine the quantityof devicesw hich may
be connected to the telephone line. Excessive REN’s on the
telephoneline may result in the devices not ringing in response to
an incoming call. In most, but not all areas, the sum of the REN’s
shouldnotexceed five(5.0).Tobe certain of thenumber of devices
that may be connectedtothe line, asdeterminedbythe total REN’s
contact the telephone company to determine the maximumREN
for the calling area.
This equipment cannot be used on the telephone companyprovidedcoin service.Connection to party line service issubject to
state tariffs.
If this equipmentcauses harm to the telephone network, the
telephonecompany will notify you in advancethat temporary
discontinuance of servicemay be required. If advance noticeisn’t
practical, the telephone company will notify you as soon as
possible.Alsoyou will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations, or procedures thatcould affect the
operationof the equipment. Ifthis happens, thetelephonecompany
will provideadvance notice in order for you to make the necessary
modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact:
Motorola Broadband Communications Sector
6450 Sequence Dr., San Diego, CA 92121
1-888-436-4678
If the trouble is causingharmto the telephone network, the
telephonecompany mayrequest youtoremove theequipmentfrom
the network until the problem is resolved.
This equipment usest he following USOC jacks: RJ11C
It is recommended that thecustomer install an AC surgearresterin
the AC outlet to which this deviceis connected. This is to avoid
damaging the equipment caused by local lightening strikesand
other electrical surges.
DSR470 User Guide13
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This equipment is Hearing-Aid Compatible (HAC).
The Telephone ConsumerProtection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless such
message clearly contains in a margin atthe top or bottom of each
transmitted page or on the first page of the transmission, the date
and timethat it is sentand an identification of the business or other
entity, or other individual sending the message and the telephone
number of the sending machine or suchbusiness, other entity, or
individual. (The telephone number provided may not be a 900
number or any other number for which charges exceed localor
long-distance transmissioncharges.)
User Instructions
If this equipmentdoes cause interference to radio or television
reception, which can be determinedby turning the equipment off
and thenon, the user isencouragedto try tocorrect the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the distance between the equipment and
receiver.
- Connect the equipment into a different outlet so that the
equipment and receiverareon different branch circuits.
- Consulta dealeror an experienced radio/TV technician
for help.
Changes or modifications not expressly approved by Motorola
BCS couldvoid the user’sright to operate theequipmentand/or the
equipmentwarranty.
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RegulatoryInformation
Equipment Attachment Limitations
Note: This product was FCC certified under test conditions that
included the use of shieldedI/O cables and connectors between
systemcomponents.Tocomply withFCCregulations, theuser must
use shielded cablesand connectors and install them properly.
CP-01, Part 1, Section 10.1 . "NOTICE:The Canadian
Departmentof Communicationslabeli dentifies certified
equipment. This certification means that the equipment meets
certaintelecommunications network protective, operational and
safety requirements.The Department does not guarantee the
equipment will operate to the user’ssatisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunicationscompany. The equipment must also be
installed using anacceptablemethod of connection. In some cases,
the company’s insidewiring associated witha single lineindividual
service maybe extended by means of a certified connector
assembly (telephone extension cord). The customer should be
aware that compliance with the above conditionsmay not prevent
degradation of service in some situations.
Repairs tocertified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier.Any
repairsor alterations made by the user to this equipment, or
equipment malfunctions,may give the telecommunication
company causeto requestthe user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines, and
internal metallic waterpipe system,ifpresent,are connected
together.This precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority,orelectrician, as appropriate.
NOTICE: The Ringer Equivalence Number (REN) assignedto
each terminaldevice provides an indication of the maximum
number of terminals allowed to be connected to a telephone
interface. The termination on an interfacemayconsist of any
combination of devices subjectonly to the requirement that the
sum oftheRinger EquivalenceNumbers ofall the devicesdoes not
exceed 5.
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The standard connecting arrangement (telephonejacktype) for this
equipmentisCA11A.
The Ringer Equivalence Number (REN) of this device is 0.3.
Operation Precautions
WARNING: To reduce the riskof fireorelectric shock,do
not exposethis unit torain or moisture. Do not opentheunit. Refer
servicingto qualified personnel only.
CAUTION: Toprevent electric shock, do not use this
(polarized) plug with an extension cord receptacle or other outlet
unless the blades can be fully inserted to prevent blade exposure.
A TTENTION: Pour éviterleschocsélectriques, ne pas
utiliser cette fiche (polarisée) avec la prise d’unerallonge ou de
tout autre prise de courantsi les lamesdela fichene peuventêtre
insérées á fond.
Lightning Flash Icon. The lightning flash with arrowhead
symbolwithin an equilateral triangle is intended to alertthe userto
the presence of un-insulated “dangerous voltage” within the
product’s housingt hat may be strong enough to constitute a risk of
electric shock to persons.
Exclamation Point Icon. The exclamation point within
an equilateralt riangle is intended toalerttheuser to thepresenceof
important operating andmaintenance (servicing)instructions inthe
literature accompanying the appliance.
This digital apparatus does not exceed the Class A/Class B
(whichever is applicable) limits for radio noise emissions from
digitala pparatus assetout in the Radio InterferenceRegulationsof
the CanadianDepartment of Communications.
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RegulatoryInformation
Important Safeguards
Read, Follow and Keep Instructions. Before you
operate the unit, read and follow all safety and operating
instructions. Keep the safety and operating instructions for future
reference.
Heed Warning. Payattention to all warningson the
equipment and in the operating instructions.
Cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth to clean the outsideof the unit. Do not open the unit for
cleaning or any other reason.
Power Cord Protection. Place powersupplycords sothat
they are not walked on or pinched by items placed on or against
them. Payparticular attentiontothecords where theyjoin the plug,
near convenience receptacles, and where they exit from the
equipment.
Power Sources/Grounding. Operate the equipment
from the type of power source indicated on the marking label.
This product has a polarizedalternating-currentline plug as a
safety feature. This plug fits intothe poweroutlet only one way. If
the plug does not fit, contact your electrician to replace your
obsoleteoutlet. Do not try to change the plug or defeat its safety
purpose.
Ventilation. Do not block or cover the slots and openings of
the unit. They provide ventilationandprotect it from overheating.
Never place the unit on carpeting, which it may block ventilation
through the bottom slots. Never place the unit near a source of heat
or in a built-in installation rack unlessthereisproper ventilation.
Do Not Operate near Water. Do not use this product
near water. For example; a bath tub, wash bowl, kitchen sink,
swimming pool,laundry tub, in a wet basement,or in similar
situations.
DSR470 User Guide17
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Objects or Liquid in the Unit. Never push any object
into this unit throughanyof its openings because they may touch
dangerous voltage points or short out the parts. This couldcause a
fire or an electrical shock. Do not spill liquid of any kind on the
unit.
Overloading. Do not overload power outlets or extension
cords. This canresult in a risk of fire or electrical shock.
Damage Requiring Service. Unplug this equipment
from the power source and contact a qualifiedservice provider if
any of the following situations occurs:
- If the power supply cord or plug is damaged.
- If liquid or objects have fallen into the unit.
- If the unit became wet from rain or water.
- If the unit was dropped or damaged.
- If the unit’s performance changes.
Service. Do not try to service this product yourself. If youopen
or remove the cover, you may be exposed to dangerous voltage or
other hazards and mayvoid the unit’s warranty. Contact a qualified
service provider for all service.
Mounting and Placement. Do not place this product on
an unstable surfacesuch as a cart, stand, tripod,bracket, ortable. It
may fall, causing serious injury to achild, adult, or to the unit itself.
To mount the unit, follow the manufacturer’s instructions, and use
a mounting accessory recommended by the manufacturer. Do not
place this product directly on wood or simulated wood surfaces
because these surfaces may be damaged.
Power Lines. Donotlocate the antenna systemnear overhead
power lines, electrical light or power circuits, or where it can fall
into power lines or circuits. When installing an antenna system,
avoid dangerous contact withpowerlinesor circuits.
Outdoor Antenna Grounding. To provide some
protection against voltage surges, lightning, and built-up static
charges, make sure that the antennais properly grounded.
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RegulatoryInformation
Replacement Parts. If your receiver requires repairs,
contact your equipment provider, who will be able to assist you.
Safety Check. After the unit is serviced or repaired, ask the
service technician to perform safety checks to find out if the unit is
in proper operating condition.
Lightning. To protect the product from damage caused by
lightningandpower line surges,unplugit fromthewall outlet and
disconnectitfromtheantenna or cable system beforea lightning
storm or if the unit will be left unattendedor unused for a long
periodoftime. Once astorm passes, reconnectall antenna cables to
the correct connectors. If you live in an area that has many
lightningstorms, buy polarized surge protectors andsurge
protectors for the power line, telephone line, and RF cable to
protect your system from damage. Never attempttoconnect or
disconnectany wires during a thunderstorm or lightning storm.
Safeguard Instructions
1. Forthegroundwire, use No. 10 AWG (5.3mm2) copper,
No. 8 AWG (8.4mm2) aluminum, No. 17 AWG
(1.0mm2) copper-clad steel or bronze wire, or larger.
2. Secure the antenna lead-in wire and ground wires to the
house with stand-off insulatorsspaced 4 ft. (1.22mm) to
6 ft. (1.83mm) apart.
3. Mount the antenna discharge unit as close as possibleto
the place where the lead-in enters the house.
4. Use a jumper wire that is no smaller than No. 6 AWG
(13.3mm2) copper, or the equivalent, when using a
separate antenna grounding electrode.See NEC Section
810-21(1).
5. In areasthat are heavily prone to lightningstormsinstall
a lightning rod mounted to the top of the a ntenna on the
back side. Install a ground strap (2 AWG, or larger, of
copper wire) from the lightning rod to the rest of the
antenna ground system.
DSR470 User Guide19
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6. Section 810 of the National E lectrical Code, ANSI/
NFPA No. 70-1984, provides information about the
following items:
- Proper grounding of the mast and supportingstructure.
- Grounding of the lead-in wire to the antenna discharge
unit.
- Size of groundingconductors.
- Location of antenna-discharge unit.
- Connection to grounding electrodes.
- Requirement for the grounding electrode.
Note to the system installer: The purpose of this reminder is to call
your attention to Article 820-40 of the NEC that provides
guidelinesfor propergroundingand, in particular,specifiesthatthe
cable ground shall be connected to the grounding system of the
building,asclosetothepointofcableentry as practical. The
illustration is an example of antennagrounding according to the
NationalElectrical Code Section810,"Radio and Television
Equipment." Check your local building and electrical codes for
other restrictions on antenna grounding.
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Using Your Remote
The receiver comeswitha basic remote controlunit
thatcanbeprogrammedtocontrolboththereceiver
and/or the television.
A Word About Modes. Toenabletheremote
control to operateyourreceiver, and your TV, it has
two main modes of operation: CBL mode, and TV
mode. Thismeans thatwhenyou press the CBLorTV
keys on the remote control,you enable it to control
eachofthese devices,oneat a time.Naturally,some of
the remote control keys have more than one function,
depending upon which modeyou are usingatthe time.
Keep this in mind asyou read the descriptions for each
remotecontrolkey.Alsokeepinmind,someCBL
functions are available only within CBL mode.
Amongthese specialfunctionsare accesstothe menus
through the OPTIONSkey and use of the Interactive
Program Guide(IPG)through the GUIDE key.
3
DSR470 User Guide21
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Key Functions
Power. To turn the component on or off.
CBL(mode). To change the remotetoCable mode so it can control the
receiver for viewing cable television signals as wellas the OPTIONSmenu.
TV(mode). TochangetheremotetoTVmodesoitcancontroltheTV.
Source. To control the input source to your receiver, your TV, yourVCRor
your auxiliarycomponents.
- In CBL mode, it shifts between the cable andantenna input.
- In TV mode, it shifts betweenauxiliaryantenna and videosources.
Options. To exit any menu and display the Options menu.
Interests. To exit any menu and display the Interests menu. Press it again to
remove the Interests menu and return to watching a program.
Browse. Toviewprogram information for channels and timesother than the
currentchannel and time while continuingtoview a program. Press GO BACK to
return to watching a program. Press ENTER to go to the program located in the
Browse banner.
Guide. T o display the Interactive Program Guide (IPG). Press it again to return
to program viewing.
Go Back. To return to the previous menu.
Enter. For convenience, there are two ENTER keys. Ifyou are using a menu,
pressENTERto select a highlightedoption. In CBLmodepress ENTER to tunein
the channel whose numbers you have already pressed.
Arrow Keys. To highlight selections from menu screens. Also used in the
Browse banner to navigate between listings.
Exit. To exit any menu and watch a programor to displayprogram information
if you are already watchinga program.
Future. Todisplay a program banner for what’s on in the futurewhileyouare
watching a program.
Last Ch. Toreturn to the last channel viewed.
Info. To display detailedinformation aboutthecurrent programorahighlighted
program in the Guide.Pressitagain to turn the informationoff.
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UsingYourRemote
Vol. To raise or lower the TV volume level.
Mute. Tomute the TV sound.
Chan. To change the channel. Ifyou are using amenu,press to changechannels
without removing the menu. If you are using the Guide, press to move one screen
up or down.
Number Keys. Thesekeys operatein different ways,depending uponwhich
mode you are in:
- If you are using the menus,press these keys to select a numbered
option.
- If you are watching a program, pressthese keys and ENTER to change
channels. If the channel has three numbers, it will tune in immediately
after you enterthethird number.
Help. To display the help screens. Pressit again to turn off the help screens and
return to watching a program.
DSR470 User Guide23
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Programming the Remote Control
The remote control is set at the factory to control all of the receiver functions,but
to use it to operateyour TV, youmust "program" it for the brand you own.Follow
these instructions to program the remote to controlyourTV.
1. Turn on the TV for programming.
2. Use the table that appears later in this section to find the brand of TV.
3. After the manufacturer’s brand name is a three-digit code number (or
several three-digit codes).
4. Press and hold the TV key on the remote control for at least three
seconds or until the light on your remote flashes.
5. If the remote control "accepts" the code, you will s ee several rapid
flashes of the light. If it does not flash, repeat steps 3 and 4. A fter the
remote control accepts the code, press the POWER key on the remote
control to make sure the remote control is able to turn your
component off. This means it is functioning properly.
6. If your component does not respond to the remote control POWER
key, even though it has "accepted" the manufacturer’s code, repeat
steps 3 and 4 using the second three-digit code from the table. If this
does not work, try the third code, etc., until the remote control accepts
the code and your component responds to the remote control POWER
key.
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UsingYourRemote
If Your Remote Control Cannot Find a Working ThreeDigit Code in the Tables (Scanning)
If you try to program your remotecontrol using the three-digit codes, andthe
remotecontrol does not workcorrectly,you may be able to find a code that works
by using the "scanning"process.
1. Turn on the TV.
2. Press the TV ke y for at least three seconds or until the LED blinks.
3. The following steps explain how to "scan" through the TV codes
stored in your remote control using the
lit while the
- Whilepointingtheremote controlat your TV pressthe#arrowkey to
scan upward to the next code. Use the
previouscode.
- If the transmitted code is the correct one, your TV will turn off,
responding as if its POWER key were pressed.
- If your TV does not respond, pressthe
code. When your TV turns on or off as a result of the transmitted code,
you will know that you have found thecorrect code.
- When you havefound the correct code (powerto your TV is toggled on
or off), press the ENTER key. This will store the manufacturer’s code.
The LED will then flash rapidly several times and turn off.
NOTE:Ifyour TV is not listed inthetables and/orthe codes foryour brand arenot
accepted by the remote, you willneed to use the remote originally manufactured
for your unit.
keys are pressed.
L
keys. The LED will not be
L
arrow key to returnto the
$
arrow key to try the next
#
DSR470 User Guide25
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Programming the Master Power Feature
If you wish to control the power on/off function of your receiver and TV, and all
connectedequipment with a single press of the POWER key on your remote
control, you can enable the remote control’s Master Power feature by following
these steps:
• Press the CBL key on the remote control for at least three seconds or until the
light on the key blinks.
• Press the POWER key on the remote. The light will remain on steady. Press the
power key a second time, and the light on the remote will blink on and off
briefly,which indicates that the remote hasaccepted the MasterPower
command.
If you wish to cancel the MasterPower feature, just repeat the steps outlined
above.
V olume Control Crossover
Your remotecontrol unit is programmedfrom the factory to controlthevolume of
your television set when you are using the remote control in the CBL mode.
Verifying Your TV Mode Codes
Youcanverify the accepted programming codes for eachmode by followingthese
steps.
1. Press the TV key for at least three seconds or until the remote control
unit LED blinks.
2. Press the "INFO" key.
3. The LED will blink, indicatingthe code of your TV, in the following
sequence. For example, if your TV code is for a Tandy brand TV
(code 105), the blink pattern will be:
- Pause>long blink "1;"
- Pause>short blink "0;"
- Pause>long blink, long blink, longblink, long blink, long blink "5."
A zero in the code will always be represented by a short blink.
26
UsingYourRemote
If You Have More Than One Receiver
If you have more than one receiver, you may want to preventtheremote controls
from affecting the other receivers. To prevent this kindofinterference, you must
"pair" each remote control with one receiver. In order to do this, you will have to
assign a new "address" to each pair of remote controls and receivers so that each
pair functions independentlyof the others. If you have two or more receivers see
Chapter 4, for information about the procedure for changingaddresses.
Replacing the Remote Control Batteries
When the remote controlbatteries are worn out (discharged), the remote will stop
working. Replace the batteriesas soon as possible to retain your programmed
codes. Once you remove the batteries fromthecompartment, you mustreplace
them within two hours to retain your programmablefeatures. The remote control
for this unit is powered by two AAA batteries. Use only high quality, noncorrosivebatteries designed for use in electronic equipment. Replace both
batteries at the same time. T o replace the batteries:
- Remove the cover by pressing down the back panel indentation and
removing the panel off the remote control.
- Position each battery in the battery compartment so that the flat base (-)
is against thespring so thattheraised contact(+) isagainst theterminal.
Make sure the batteries are securely seated.
- Replace the cover.
"Remote Energy Saver"
If you misplaceyourremote (i.e., it is stuck in your couch),anda key is
inadvertentlypressed, theremote will automatically turn itselfoff after three
minutes.