![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg2.png)
500 Mamaroneck Avenue, Harrison, NY 10528
Phone: (914) 835-4484 Fax: (914) 835-4532
For questions about your custom programming call:
Custom programming of a complex home theater and/or a
multi-room system is one of the most challenging tasks within an
audio/video installation. It involves intimate knowledge of how
the components interact and exact details on the proper
sequences of control.
Only a Total Control dealer has the requisite experience and
training to quickly and effectively customize a remote control for
true automation.
Congratulations on your choice!
TRC-820 Owner's Manual © 2015 Universal Remote Control, Inc.
The information in this manual is copyright protected. No part of this manual may be
copied or reproduced in any form without prior written consent from Universal
Remote Control, Inc.
UNIVERSAL REMOTE CONTROL, INC. SHALL NOT BE LIABLE FOR OPERATIONAL,
TECHNICAL OR EDITORIAL ERRORS/OMISSIONS MADE IN THIS MANUAL.
The information in this manual may be subject to change without prior notice.
URC - Control the Experience is a registered trademark of Universal Remote Control, Inc.
Total Control is a registered trademark of Universal Remote Control, Inc.
All other brand or product names are trademarks or registered trademarks of their
respective companies or organizations.
![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg3.png)
TRC-820 TWO-WAY REMOTE
Congratulations! 1
Features and Benefits 1
Before Getting Started 2
Parts Guide 2
Connecting the Battery Pack 3
Two-Way via Wi-Fi 3
Using the TRC-820 4
Displaying the Settings Menu 5
Sleep Settings 6
Wireless Network Settings 6
Brightness 6
System 7
Button Light 7
Power 7
Date and Time 7
Sound 8
Pickup 8
Factory Default 8
Exit 8
Specifications 9
Limited Warranty Statement 10
End User Agreement 12
Precautions and Information Concerning Rechargeable
Lithium Ion Batteries 13
Federal Communications Commission
Interference Statement 14
Declaration of Conformity 15
![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg4.png)
Page 1
TRC-820 TWO-WAY REMOTE
Congratulations!
Thank you for purchasing the TRC-820 handheld remote
control for your Total Control system. This remote control
connects to your system via its integrated Wi-Fi antenna and
offers control of connected devices throughout your home or
small business.
Features and Benefits
● Two-Way Metadata Feedback
When the Total Control system is integrated with both
URC and compatible third-party products, the TRC-820
provides two-way feedback in addition to device
control. This includes album art, visual volume
feedback as well as real-time status of devices such as
thermostats, door locks, and cameras.
● User Defined Shortcuts
Quickly access your favorite system functions through a
user-defined shortcut menu. Imagine creating a menu
of one-button solutions that execute your preferred
activities.
● Pick-Up Sensor
The TRC-820, with its integrated pick-up sensor, comes
to life the moment its position is changed. Lift the
remote and it immediately wakes up, turns on the
backlight, illuminates the LCD screen, and instantly
connects to the local Wi-Fi and your Total Control
system.
● Rechargeable Lithium Ion Battery and Charger
Save money by using the included rechargeable lithium
ion battery and charger.
![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg5.png)
Page 2
Before Getting Started
● For use exclusively with URC’s Total Control system
The TRC-820 only functions in conjunction with URC’s
Total Control system in combination with an MRX
Advanced Network System Controller. This product will
not operate without integration with these devices.
● Programmable only by a URC Certified
Professional Custom Integrator
To fully control and automate your system, your
professional custom integrator must have detailed
knowledge of each component, the local area network
(LAN) architecture as well as Wi-Fi configuration and
other system connections.
Once configured to operate with your Total Control
system most changes to the TRC-820, or the system,
may be performed locally (at your home), or from any
remote location (via internet, with your permission).
Parts Guide
What’s included with the your new product:
● TRC-820 Wi-Fi Remote Control
● Rechargeable Battery
● Micro USB Charger
● Warranty Card
TRC-820 TWO-WAY REMOTE
![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg6.png)
Page 3
TRC-820 TWO-WAY REMOTE
Connecting and Charging the Battery Pack
● Remove the battery cover by sliding it down and away
from the remote
The battery is included when shipped from the factory
● Place the battery in the compartment, making sure to
align the contacts on the battery to the contacts on the
TRC-820
The battery will snap into place when aligned properly
● Replace the battery cover
● Plug the 5V DC charger into a power outlet and plug
the Micro USB connector into the port at the bottom of
the TRC-820
There is no harm in leaving the TRC-820 on its
charging base when it is not in use
Two-Way via Wi-Fi
To operate as part of a Total Control system the TRC-820
connects to your LAN via Wi-Fi (IEEE 802.11 b/g/n) provided
by a wireless access point or wireless router.
This is not configurable by the end-user, ask your
professional custom integrator for details.
The TRC-820’s battery can take up to five hours
to fully charge. To check the current level
disconnect the charger from the remote; the
battery level indicator at the top right corner of
display now shows the current level.
![](/html/f6/f679/f679f2da545a89f09f4b7747e647bf0d0c287ac3870941ce201dd8964da4ba67/bg7.png)
Page 4
Using the TRC-820
The TRC-820 offers a customizable user interface and may be
modified (by your Professional Custom Integrator) to look many
different ways. The use of this remote, in its basic configuration, is
described below.
The TRC-820’s Main Menu pages display the activities and
devices in your system. Press the Main button to view the
activities and devices available in the room. Large systems
may have more than one page. Press either of the Page
buttons to view additional options; press any screen button to
select that activity or device. The button choices change to
display the commands available for the chosen activity. The
Page buttons may reveal even more buttons for some
devices/activities.
To control a different device (or select a new activity) press
the Main button and select a new activity or device from that
page.
TRC-820 TWO-WAY REMOTE
The 5-way navigation
pad is used to
navigate through a
device's menu
with ease.
The Main button
always displays the
Main menu
pages.
The Page buttons
display additional
pages of controls,
devices or activities.
The Battery Indicator
displays the current
charge level.
The Volume and
Mute buttons are
always available
regardless of what
screen is displayed.