Unify OpenStage Busy Lamp Field 40, OpenStage Key Module 40, OpenStage 40 T User Manual

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OpenStage 40 T OpenStage Key Module 40 OpenStage Busy Lamp Field 40  HiPath 3000, OpenScape Business

User Guide

A31003-S2000-U101-9-7619

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Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.



Reference No.: A31003-S2000-U101-9- 7619

The information provided in this document contains merely general descriptions or characteristics of perfo rmance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective cha racteristics shall only exist if expressly agreed in the terms of contract.

Availability and technical specifications are subject to change without notice.

Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, p roduct and service names are trademarks or registered tra demarks of their respective holder s.



unify.com

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Important information 3

Important information

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or

Never open the telephone or a key module. Should you encounter any problems, contact the responsible administrator.

Use only original accessories! The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.

Trademarks

The device conforms to the EU directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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4 Trademarks

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bathrooms.

Product support on the internet

Information and support for our products can be found on the Internet at: 

http://www.unify.com

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:

http://wiki.unify.com/

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Contents 5

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product support on the internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . 12

The User Interface of Your OpenStage 40 T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

OpenStage Busy lamp field 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Call pop-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Audio accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 31

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Open listening during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 39

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storing a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accepting a call with the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering calls from the entrance telephone

and opening the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Accepting a call from an answering machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the LDAP directory (not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Talking to your colleague with discreet calling (not for HiPath 500) . . . . . . . . . . . . . . . . . . . 53

Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 61

Send trunk flash (not for HiPath 500). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Contents 7

If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Programming a sensor key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 70

Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Trace call: identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Changing a number (after exchanging/ moving/relocating a phone) . . . . . . . . . . . . . . . . . . . 83

Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Resetting services and functions

(system-wide cancellation for a telephone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Using system functions from outside

DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . 88

Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Paging persons (not for USA, not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Page 8

8 Contents

Making calls in the team/executive/secretary configuration. . . 91

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . 93

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Special functions in the LAN 

(not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 111

Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Illuminated display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Activating/deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Phone functions, testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Page 9

Contents 9

Differing display view in a HiPath 4000 environment . . . . . . 115

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Responding to error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Overview of functions and codes . . . . . . . . . . . . . . . . . . . . . . 123

Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Page 10

10 General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you, this may be due to one of the following reasons:

• The function is not configured for you or your telephone. Please contact your system support

representative.

• Your communications platform does not feature this function. Please contact your

partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.

Unify sales

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

The Unify service department can only help you if you experience problems or defects with the phone.  Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

If you experience problems or defects with the phone, please dial the service number for your country.

Page 11

General information 11

Intended use

The OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your com munications platform can be obtained from your service technician. Please have this information ready when you contact our service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be

kept clear. The optimum handsfree distance is 20 in. (50 cm).

• Proceed as follows to optimize display legibility:

– Turn the phone to tilt the display. This ensures you have a frontal view of the display while

eliminating light reflexes.

Multi-line telephone, executive/secretary functions

Your OpenStage 40 T is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones  Page 92.

When using a multi-line phone to make and receive calls, certain particulars must be taken into account  Page 92 ff.  The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g., use

 Page 91 ff.

Team functions

To increase the efficiency of telephony, your service personnel can configure various Team functions such as pickup groups, hunt groups, and call distribution groups.

"Ring Transfer" and "Accept call"), configured especially for executive/secretary

Page 12

12 Getting to know your OpenStage phone

Getting to know your OpenStage phone

The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.

The User Interface of Your OpenStage 40 T

1 You can make and receive calls as normal using the handset.

2 The display permits intuitive operation of the phone  Page 21.

You can customize your telephone by assigning phone numbers and functions to the pro-

grammable sensor keys  Page 19.

You can use function keys when conducting a call to access frequently used functions

(such

as, Disconnect) or to open the Program/Service menu and mailbox  Page 17.

Audio keys are also available, allowing you to optimally configure the audio features on your

telephone

6 The 5-way navigator is a convenient navigation tool  Page 18.

7 The keypad can be used to enter phone numbers and text  Page 20.

8 Incoming calls are visually signaled via the call display.

 Page 17.

Page 13

Getting to know your OpenStage phone 13

Headset

Busy Lamp field

key module

Handset

USB slave

HiPath

Ports on the underside of the phone

Properties of your OpenStage 40 T

Display type LCD, 40 x 6 characters

Illuminated display ;

Programmable sensor keys 6

Full-duplex speakerphone function ; Headset ; USB slave ; Phone/analog adapter ; Interface for key modules ;

Wall mounting ;

Page 14

14 Getting to know your OpenStage phone

Key Module

OpenStage Key Module 40

The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12

additional illuminated, programmable keys.

Like keys on the phone, these keys can be programmed and used according to your needs

 Page 19.

You can attach up to two OpenStage Key Module 40s to your OpenStage 40 T.

To operate an OpenStage Key Module 40, you always require a power supply unit  Page 3

Page 15

Getting to know your OpenStage phone 15

OpenStage Key Module 15

The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 Like keys on the phone, these keys can be programmed and used according to your needs

illuminated, programmable sensor keys.

You can only attach one OpenStage Key Module 15 to your OpenStage 40. You cannot mix the OpenStage

Key Module 15 with the OpenStage Key Module 40.

Page 16

16 Getting to know your OpenStage phone

OpenStage Busy lamp field 40

Your OpenStage 40 T can be configured as an attendant console in conjunction with an OpenStage

The OpenStage Busy lamp field 40 is a key module attached to the side of the phone, that provides 90 illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs

 Page 19.

Busy lamp field 40 (ask your service personnel).

You can attach one OpenStage Busy lamp field 40 to your OpenStage 40 T.

Key label

Your OpenStage Busy lamp field 40 is delivered with label strips. Write functions or names in the white fields on the label strips.

Alternatively, you can use the Key Labeling Tool to conveniently create new label strips. You can find this including instructions at

http://wiki.unify.com/wiki/Key_Labelling_Tool .

Lay the labeled strips on the key fields and place the transparent cover over them (rough side up).



Page 17

Getting to know your OpenStage phone 17

Keys

Function keys

Key Function when key is pressed

s End (disconnect) call  Page 35. , Redialing  Page 34. r Button for call forwarding (with red LED key) O Open mailbox (with red LED key)  Page 25. N Open telephone menu (with red LED key)  Page 27.

1 If the LED key flashes on the phone, your phone was configured as a forwarding destination.

 Page 37.

Audio keys

Key Function when key is pressed

o Activate/deactivate headset  Page 42. p Activate/deactivate microphone (also for speakerphone mode)  Page 35.

- Set volume lower and contrast brighter  Page 109. n Turn speaker on/off (with red LED key)  Page 32. + Set volume louder and contrast darker  Page 109.

Page 18

18 Getting to know your OpenStage phone

5-way navigator

Remove the protective film from the ring around the 5-way navigator before using the phone.

With this control, you can manage most of your phone’s functions, as well as its displays.

Operation Functions when key is pressed

In idle mode:

• Open the idle menu  Page 22

Press c

Press a

Press d

Press b

Press i

In lists and menus:

• Go to next level

You can now access a context menu:

• Open the context menu

In lists and menus:

• go back one level or go back to the telephony interface by pressing several times

During en-bloc dialing:

• Delete character to the left of the cursor

In idle mode:

• Open the idle menu  Page 22

In lists and menus:

• Scroll down

• Long press (key held down): jump to the end of the list/menu

In idle mode:

• Open the idle menu  Page 22

In lists and menus:

• Scroll up

• Long press (key held down): jump to the start of the list/menu

In idle mode:

• Open the idle menu  Page 22

Entry selected:

• Perform action

Page 19

Getting to know your OpenStage phone 19

Mirea, Ch

Layer 1

Programmable sensor keys

Your OpenStage 40 T has six illuminated sensor keys. You can assign functions and phone numbers to them on two levels.

Increase the number of programmable sensor keys by connecting a key module  Page 14.

Depending on how they are programmed, you can use the sensor keys as:

• Function keys  Page 64

• Repdial keys

• Procedure keys

You can program all programmable sensor keys (except "Shift") on two levels. The Shift key

 Page 64 must be configured for this, and extended key functionality must be active (con-

tact your service personnel). In addition to functions and procedures, external phone numbers and internal numbers without LED display can also be saved on the second level  Page 68.

Touch the key to activate the programmed function or dial the stored number.

 Page 68

 Page 67

Press the key to open a menu for programming it  Page 67.

A label for the function is displayed to the left of the key. You can define the labeling according to your requirements

The status of a function is shown by the LED on the corresponding sensor key.

 Page 69.

Meaning of LED displays on function keys and DSS keys

LED Meaning of function key Meaning of DSS key

S Off The function is deactivated. The line is free. T Flashing R On The function is activated. There is a call on the line.

1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval

represents different statuses, which are described in detail in the corresponding sections of the manual.

The programmable sensor keys on multi-line phones function as trunk keys  Page 92.

Indicates the function status. The line is busy.

Page 20

20 Getting to know your OpenStage phone

Keypad

In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice.

Alphabetic labeling of dial keys is useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g.

- 7288376).

Multi-function keys

Function ) (

0700 - PATTERN = 0700

Long press (key held down) Turn ringtone on/off  Page 111.

Text input  Page 21 Next letter in upper case. Delete character.

Turn phone lock on/off

 Page 76.

Character overview (depends on the current language setting)

Key 1x 2x 3x 4x 5x

1 2 a b c 2 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 7 p q r s 7 8 t u v 8 9 w x y z 9 0 + . - 0 ) (

1 Space 2 Next letter in upper case 3 Delete character

Page 21

Getting to know your OpenStage phone 21

L1 label: Ma

Save

#=Delete Character

Exit

Characters entered Save entry

Delete character

[1]

[1] Alternatively, press the key (

10:29 Wed 28.Nov.07

K 100168

220870

DoNotDis-

Mirea, Ch.

Toussaint.

Rüscher

Stahl, Ing

Layer 2

Status bar

Sensor key labels

 Page 69

Alerts (messages, call forwarding active)

Own phone number

Open the idle menu  Page 22

Text input

The current label appears on the first line. Delete it with the ( key before entering new characters.

Enter the required characters via the keypad.

Select the functions using the keys d and b. Confirm your entry with i.

Example: Changing the key label  Page 69.

Display

Your OpenStage 40 T comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs

Idle mode

If there are no calls taking place or settings being made, your OpenStage 40 T is in idle mode.

The left area contains the status bar on the first line, followed by a five-line field for additional displays. ?

A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding.

The right area shows the labels of programmable sensor keys.

 Page 109.

Page 22

22 Getting to know your OpenStage phone

Explanation of the icons

Icon Explanation

The ring tone is deactivated  Page 111.

The "Do not disturb" function is activated  Page 73.

The phone lock is activated  Page 76.

You received new voice messages  Page 25.

Call forwarding is active  Page 37.

Idle menu

When in idle mode, press a key on the 5-way navigator  Page 18 to display the idle menu. You can call up various functions here. It includes selected functions from the Program/Service menu

 Page 27.

The idle menu may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• DND on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View sent message

• View callbacks

•Directory

• HF answerback on

• Suppress call ID

• Waiting tone off

• DISA intern

1. Must be activated by service personnel.

2. Only appears when there are messages that the recipient has not yet viewed

3. Only appears if callback requests are saved

Page 23

Getting to know your OpenStage phone 23

Directory

10:29 Wed 28.Nov.07

Please dial

Caller list

Status

Stored numbers

Please dial

10:29 Wed 28.Nov.07

Cancel

Digits already entered

Dial the phone number

Cancel entry

Telephony dialogs

Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display.

Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator  Page 18.

The scope and type of functions that may be offered automatically varies.

When an arrow appears to the right of a selected entry, then another menu level is available, which you can select with the

Appearance during dialing

Example: You have deactivated "Call preparation"  Page 28, have lifted the handset, or pressed the speaker key.

i or c keys  Page 18.

Appearance during en-bloc dialing

Example: You have deactivated "Call preparation"  Page 28 and are entering a number.

Page 24

24 Getting to know your OpenStage phone

Start conference

Smith Michael3:16

100168

Consultation

Start transfer

Directory

Icon indicating call status

Call duration

Current connection

Options relevant to situation; scroll bar shows that more options are available.

Appearance during an ongoing call

Example: You are connected with a caller.

Icons for frequent call states

Icon Explanation

The call is active.

The call has been disconnected.

You have placed the call on hold (e.g. consultation hold).

Your call partner has placed the call on hold.

Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions"

 Page 30 and "Making calls – enhanced phone functions"  Page 42.

Page 25

Getting to know your OpenStage phone 25

Delete

Msg. from: Coco Chanel

Message sent

Call sender

Exit

Caller ID

Possible functions

Mailbox

Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such plication in addition to messages received.

Messages

You can send short text messages to individual internal stations or groups.

In idle mode ( Page 21) the following signals alert you to the presence of new messages:

• O key LED lights up

•Display

Press the mailbox key O.

Example:

 Page 21.

as, HiPath Xpressions are displayed in this ap-

For a description of how to edit the entries  Page 80.

Voicemail

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived.

To play back your voicemail, follow the instructions on the display.

Page 26

26 Getting to know your OpenStage phone

0220870

13:47 Wed 29.Nov.08

Calls for Coco Chanel:

Dalai Lama

3x: 13:55 Wed 23.Nov 08

Call

Number of calls, time, date

Caller ID

Own ID

Possible functions

Caller list

If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can also store external calls that you have answered in the caller list (contact your service personnel).

Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

The caller list is automatically displayed  Page 22 in the idle menu  Page 47.

Callers with suppressed numbers cannot be saved in the call log.

Information is displayed regarding the caller and the time at which the call was placed.

Example:

For a description of how to edit the caller list  Page 47.

Page 27

Getting to know your OpenStage phone 27

Call Pop Up On g

Basic functions

Please read the introductory chapter "Getting to know your OpenStage phone" here on your phone.

Answering a call

Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

 Page 12 carefully before performing any of the steps described

If transmitted, calling party information (name, phone number) appears on the graphic display.

An incoming call will interrupt any ongoing telephone setting operations.

Answering a call via the handset

The phone is ringing. The caller appears on the screen.

^ Lift the handset.

if nec. + or - Set the call volume. Keep pressing the key until the desired volume is set.

Page 31

Basic functions 31

Answer

Answering a call via the loudspeaker (speakerphone mode)

Suggestions for using speakerphone mode

• Tell the other party that you are using speakerphone mode.

• The speakerphone works bests at a low receiving volume.

• The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches).

The phone is ringing. The caller appears on the screen.

n Press the key shown. The LED lights up.

Confirm. The speakerphone function is activated.

if nec. + or - Set the call volume. Keep pressing the key until the desired volume is set.

Ending a call

n Press the key shown. The LED goes out.

s Press the key shown.

Accepting a call via the headset

Prerequisite: A headset is connected.

Make sure your headset port is set up properly  Page 29.

The phone rings. The o key flashes.

o Press the key shown.

if nec. + or - Set the call volume.

Page 32

32 Basic functions

Switching to speakerphone mode

Prerequisite: You are conducting a call via the handset.

n \ Hold down the key and replace the handset. Then release the key.

if nec. + or - Set the call volume. Keep pressing the key until the desired volume is set.

U.S. mode

If the country setting is set to U.S. (ask the service personnel), you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

n Press the key shown.

] Replace the handset. Proceed with your call.

if nec. + or - Set the call volume. Keep pressing the key until the desired volume is set.

Switching to the handset

Prerequisite: You are engaged in a call in speakerphone mode.

^ Lift the handset.

n The LED key goes out.

[ Proceed with your call.

Open listening during a call

You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.

Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown. The LED lights up.

Deactivating

n Press the key shown. The LED goes out.

Page 33

Basic functions 33

Making calls

Off-hook dialing

^ Lift the handset.

j Internal calls: Enter the station number.

External calls: Enter the external code and the station number.

The called party does not answer or is busy

\ Replace the handset.

On-hook dialing

j Internal calls: Enter the station number.

External calls: Enter the external code and the station number.

Your system may also be programmed so that you have to press the Internal key before you dial an internal number. To call an external party, you have to enter an external code before dialing the party’s telephone number (Prime Line is not active; contact your ser vice personnel).

The other party answers with speaker

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy

n Press the key shown. The LED goes out.

Page 34

34 Basic functions

Call

Dialing with the headset connected

Prerequisite: The headset is connected.

j internal: Enter the station number.

External calls: Enter the external code and the station number.

o The headset key lights up.

The connection is established as soon as your input is complete.

Make sure your headset port is set up properly  Page 29.

Dialing with DDS keys

Prerequisite: You have saved a number on a DDS key  Page 68.

S Press the key with a saved number.

If the number is saved on the second layer, press the shift key first.

^ Lift the handset.

n Press the key shown.

You can press the DDS key during a call and automatically initiate a callback  Page 36.

Redialing a number

The last ten external telephone numbers dialed are stored automatically.

If this feature is configured (contact your service personnel), account codes entered are also saved

You can redial them simply by pressing a key.

Displaying and dialing saved station numbers

, Press the key once to dial the last number dialed.

Press the key twice to dial the next to the last number dialed.

Press the key three times to dial the third-to-the-last number dialed.

Keep selecting and confirming the option shown until the phone number you want appears.

Select and confirm the option shown.

 Page 72.

On a multi-line phone, the last number dialed on the primary line is always saved.

Page 35

Basic functions 35

Reject call

Ending a call

\ Replace the handset.

s Press the key shown.

Rejecting calls

You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).

The phone is ringing. The caller appears on the screen.

s Press the key shown.

Select and confirm the option shown.

If a call cannot be rejected, your telephone will continue to ring. The message "currently not possible" is displayed (e.g.

in the case of recalls).

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the hands free microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call,

Prerequisite: A connection is set up, the microphone is activated.

p Press the key shown. The LED lights up.

p Press the lit key. The LED goes out.

 Page 43).

Page 36

36 Basic functions

Consultation

Return to held call

Quit and return

Toggle/Connect

Conference

Leave conference

Consultation

Transfer

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed on hold.

Confirm.

j Call the second party.

Return to the first party:

Confirm.

select and confirm the option shown.

Switching to the held party (alternating)

Select and confirm the option shown.

Initiating a three-party conference

Select and confirm the option shown.

Joining calling parties from a conference

Select and confirm the option shown.

For more information on conferences, see  Page 59.

Transferring a call

If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.

Confirm.

j Enter the number of the party to which you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset.

Select and confirm the option shown1.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 37

Basic functions 37

Forwarding on

1=all calls

2=external calls only

3=internal calls only

Save

Forwarding off

Call forwarding

Using variable call forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (contact your service personnel), you can also forward calls to this destination.  Destinations: fax = 870, DID = 871, fax DID = 872.

The call forwarding key flashes if you are a call forwarding destination

 Page 17.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 103!

r Press the key shown.

c Open the idle menu  Page 22.

Select and confirm the option shown.

Confirm,

select and confirm the option shown,

select and confirm the option shown.

j Enter the destination number.

Confirm.

Deactivating call forwarding

r Press the key shown.

Select and confirm the option shown.

Page 38

38 Basic functions

Destinations g

CFNR on

Change

Save

Destinations g

CFNR off

Delete

Exit

Using call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

N Open the Program/Service menu  Page 27.

Confirm.

Select and confirm the option shown.

if nec. If a phone number is already entered:

Confirm.

j Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destinations

Confirm.

Deactivating call forwarding no reply

N Open the Program/Service menu  Page 27.

Confirm.

Select and confirm the option shown.

Confirm the option shown to deactivate and delete the forwarding destination.

Select and confirm to deactivate but not delete the forwarding destination.

If CFNR is activated, when you hang up, "CFNR:" appears briefly on the display.

Page 39

Basic functions 39

Destinations g

Trunk FWD on

1=immediate

2=on no answer

3=on busy

Save

Trunk FWD off

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)

If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

N Open the Program/Service menu  Page 27.

Confirm.

Select and confirm the option shown.

Confirm,

select and confirm the option shown,



select and confirm the option shown.

j Enter your DID number.

j Enter the destination number (without the external code).

Confirm.

Deactivating call forwarding

Select and confirm the option shown.

Confirm the displayed call forwarding type.

j Enter your DID number.

Page 40

40 Basic functions

Callback

Answer

Using callback

You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback

• When the other party is no longer busy,

• When the user who did not answer has conducted another call.

When configured (contact your service personnel), all callback requests are automatically deleted over night.

Storing a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm.

Accepting a callback



Prerequisite: You have saved a callback.

Z Your telephone rings. "Callback: ..." appears on the display.

^ Lift the handset.

n Press the key shown. The LED lights up.

Select and confirm the option shown.

You hear a ring tone.

Page 41

Basic functions 41

View callbacks

Next callback

Delete

Exit

Viewing and deleting a stored callback

if nec. R Press the programmed sensor key "Callback".

c Open the idle menu  Page 22.

Select and confirm the option shown1.

Select and confirm to display additional entries.

Deleting a displayed entry

Confirm.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 42

42 Enhanced phone functions

answer

More features g

Pickup - directed

Accept call

Enhanced phone functions

Answering calls

Accepting a call with the headset

Prerequisite: The headset is connected.

o The LED flashes when a call is received.

Press the key shown. The LED lights up.

Confirm the option shown.

Make sure your headset port is set up properly  Page 29.

Ending a call

s Press the key shown.

o Press the key shown. The LED goes out.

Accepting a specific call for your colleague

You hear another telephone ring.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

The called party appears on the display.

if nec.

Select and confirm until the name/number of the required subscriber is displayed.

Confirm.

j If you know the number of the telephone that is ringing, enter it directly.

T Press the flashing key.

Accepting a call in a team  Page 100.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 43

Enhanced phone functions 43

Mute off

HF answerback on

HF answerback off

Using the speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen.

You can conduct the call with the handset or in speakerphone mode.

^ Lift the handset and answer the call.

Press the "OK" key to confirm your selection and answer the call.

p Press the key and answer the call.

If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague



 Page 52.

Enabling and disabling handsfree answerback

c Open the idle menu  Page 22.

Select and confirm the option shown,

Select and confirm the option shown.

Page 44

44 Enhanced phone functions

Open door

More features g

Open door

Answering calls from the entrance telephone and opening the door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the tering a 5-digit code (using a DTMF transmitter or installed keypad).

door opener, enabling visitors to open the door themselves by en-

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within thirty seconds. You are connected to the entrance tele-

phone immediately.

^ Lift the handset after more than thirty seconds.

j Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone



Confirm.

Opening the door from your telephone without calling the entrance telephone

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Dial the entrance telephone number.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 103!

Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the keypad or a DTMF

transmitter). Depending on how the door opener has been programmed, a door bell call signal may or may not be forwarded.

Page 45

Enhanced phone functions 45

Feature Settings g

Door opener on

3=change password

1=enable with ring

2=enable w/o ring

Feature Settings g

Door opener off

Activating the door opener

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000".

Select the displayed function and press the "OK" dialog key to change the code.

Select and confirm the option shown.

You can also open the door without a doorbell ring.

Deactivating the door opener

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown.

Accepting a call from an answering machine

If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key

 Page 64, you can accept the call from the answering machine.

R The LED lights up. Press the key shown.

Page 46

46 Enhanced phone functions

Please dial

Cancel

Making calls

En-bloc sending/correcting numbers

You can enter the number without the number being dialed straight away. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

Prerequisite: You have activated "Call preparation"  Page 28.

j Internal calls: Enter the station number.

External calls: Enter the external code and the station number.

Dialing entered/displayed numbers

^ Lift the handset.

Confirm.

Correcting numbers entered



A station number can only be corrected as it is being entered. Station numbers stored for number redial, for example, cannot be corrected.

a Press. 

The last digit entered in each case is deleted.

j Enter the required digit(s).

Canceling en-bloc sending

Select and confirm the option shown.

n Press the key shown. The LED goes out.

s Press the key shown.

Page 47

Enhanced phone functions 47

Caller list

3x: Dalai Lama g

Previous menu

Using the caller list

Detailed information, as well as a sample display entry are provided on

 Page 26.

Retrieving the caller list

Prerequisite: Service personnel has set up a caller list for your telephone.

c Open the idle menu  Page 22.

Confirm the option shown 1.

The most recent entry is displayed on the screen.

bd To view other calls, confirm each subsequent display.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

Detailed view of a call

Prerequisite: You have retrieved the caller list and the selected entry is displayed.

c Press to view detailed information, see the example on  Page 26.

Select and confirm the option shown for a detailed view of further entries.

An advisory tone marks the end of the list.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 48

48 Enhanced phone functions

Call

Delete

Directory

1=internal

Scroll Next

Scroll Previous

Call

Dialing a station number from the caller list

Prerequisite: You are viewing detailed information on an entry.

Confirm.

Removing an entry from the caller list

Prerequisite: You are viewing the detailed view of a call.

Select and confirm the option shown.

Dialing a number from the internal directory

The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system.

Prerequisite: Names have been assigned to the station numbers stored in the system.

^ Lift the handset.

n Press the key shown. The LED lights up.

c Open the idle menu  Page 22.

Confirm.

if nec. If several directories have been configured (not for HiPath 500):

Confirm.

The first entry is displayed on the screen.

+ or - Press the relevant key to select the next/previous entry

select and confirm the option shown to see the next eight entries in the list

select and confirm the option shown to see the previous eight entries in the list.

j Enter the name you want to find, or just the first few letters, using the alphanu-

meric keypad  Page 20.

The entry you wish to dial appears on the screen

Select and confirm the option shown.

Page 49

Enhanced phone functions 49

Directory

2=LDAP

Delete Character

Using the LDAP directory (not for HiPath 500)

If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.

Prerequisite: The LDAP search feature has been configured in the system.

^ Lift the handset.

n Press the key shown. The LED lights up.

c Open the idle menu  Page 22.

Confirm.

if nec. If several directories have been configured:

Select and confirm the option shown.

j Enter the name you wish to search for using the keypad  Page 20 (max. 16

characters). You can enter an incomplete name, e.g. "mei" for "Meier".

if nec. If configured (ask your service personnel), you can also search for surname and

first name. To separate surname and first name by a space, enter "0". You can enter incomplete names, e.g.

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted.

In large databases, the results of the search may be incomplete if too few characters are entered

Confirm. The name is searched for. This may take a few seconds.

"mei p" for "Meier Peter".

 Page 50.

Page 50

50 Enhanced phone functions

Call

Scroll Next

Scroll Previous

Call

Modify search

Show matches

Modify search

The result is displayed

If only one name is found, it is displayed.

Confirm.

If several names are found (max. 50), the first name is displayed.

+ or - Press,

select and confirm the option shown,

select and confirm the option shown.

Select and confirm the option shown.

If no name is found

If your search does not yield any name corresponding to your query, you can extend the range of the search, e.g. by deleting characters.

Select and confirm the option shown. For further procedure, see above.

If too many names are found

If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed.

You can view these results, select any of the names, or change the search string (e.g.

narrow the search by entering more characters).

In this case it is advisable to narrow down the search so that all corresponding names can be displayed.

Confirm, to view the incomplete list.  For further procedure, see above.

or Narrow the search down.

Select and confirm, in order to change the search string. For further procedure, see above.

Page 51

Enhanced phone functions 51

Use speed dialing

Destinations g

Change Speed Dial

Change

Save

Change

Making calls using system speed-dial numbers

Prerequisite: You know the system speed-dial numbers (consult your service personnel).

N Open the Program/Service menu  Page 27.

Select and confirm the option shown1.

j Enter a three-digit speed-dial number.

if nec. Suffix-dialing

j If necessary, you can suffix-dial additional digits (for example, the user’s exten-

sion) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Dialing with speed-dial keys

Prerequisite: You have configured speed-dial keys  Page 51.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown

[1]

) Press the key shown.

j Press the required speed-dial key.

Configure a speed-dial key

You can program the keys 0 to 9 with ten frequently used phone num-

bers.

N Open the Program/Service menu  Page 27.

Confirm.

Select and confirm the option shown

) Press the key shown.

j Press the required speed-dial key. If the key is already in use, the programmed

phone number appears on the screen.

Confirm.

j First enter the external code and then the external station number.

Confirm.

or If you make a mistake:

[1]

Select and confirm the option shown. This deletes all entered digits.

Confirm.

Select and confirm the option shown.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 52

52 Enhanced phone functions

Delete

Exit

Calls g

Speaker call

Select and confirm the option shown.

Talking to your colleague with a speaker call

You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

j Enter the station number.

Responding to a speaker call  Page 43.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 53

Enhanced phone functions 53

Reserve trunk

Talking to your colleague with discreet calling (not for HiPath 500)

If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with dis play.  You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).

^ Lift the handset.

)945 Enter the code.

j Enter your internal station number.

Your service personnel can protect your telephone against discreet calling.

Automatic connection setup (hotline)

If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination.

^ Lift the handset.

Depending on the setting, the connection is either set up immediately or only after a preset period of time ( hotline after a timeout).

Reserving a trunk

If configured (ask your service personnel), you can reserve an occupied trunk for yourself. When the line is free, you receive a call and a note on the display.

Prerequisite: "Currently busy" appears on the display.

Confirm.

Reserved line is free:

Your telephone rings and the display shows "Trunk is free".

^ Lift the handset. You will hear the dial tone.

j Enter the external phone number.



Page 54

54 Enhanced phone functions

Calls

Rufnr. zuweisen

Associated dial

Assigning a station number (not for U.S.)

If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called par ty’s display.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Confirm1.

j Enter the DID number you wish to use. j Dial the external number.

Associated dialing/dialing aid

If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port.



You can also use your system telephone as a dialing aid for other telephones.

Dialing aid on the S0 bus:

On the PC, select a destination and start dialing.

^ The speaker on your telephone is switched on. Lift the handset when the other

party answers.

Dialing aid at the a/b (T/R) port:

On the PC, select a destination and start dialing.

"Lift the handset" appears on the PC screen.

^ Lift the handset.

Dialing aid from your telephone for another telephone:

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Enter the internal station number ("Dial for:"). j Enter the number you wish to dial.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 55

Enhanced phone functions 55

Call waiting

Quit and return

During a call

Using call waiting (second call)

Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call.  When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone ( Page 56).

Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). When the function "Call pop up" is activated, a notification window appears  Page 29.

Ending the first call and answering the waiting call:

\ Replace the handset. Your telephone rings. ^ Answer the second call. Lift the handset.



Placing the first call on hold and answering the second call:

Select and confirm the option shown.

You are immediately connected to the second caller. The first party is placed on hold.

Ending the second call and resuming the first one:

Confirm.

\ Replace the handset. "Recall" appears on the display. ^ Lift the handset.

You are reconnected with the first party.

Page 56

56 Enhanced phone functions

Call wait.trm.off

Call wait.term.on

Waiting tone on

Waiting tone off

Save number

Preventing and allowing call waiting (automatic camp-on)

If this function has been configured (ask your service personnel), you can prevent or allow a second call  Page 55 from being signaled by automatic camp- on during an ongoing call.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown1,

select and confirm the option shown.

Turning the call waiting tone on and off

You can suppress the call waiting tone (every six seconds) for external calls. A one-time special dial tone then alerts you to the waiting call.

Activating the call waiting tone

c Open the idle menu  Page 22.

Select and confirm the option shown.

Deactivating the call waiting tone

c Open the idle menu  Page 22.

Select and confirm the option shown.

Saving a number

You can save your call partner’s station number for subsequent redialing from the caller list

Prerequisite: You are on a call or an external station is being called.

Confirm.

 Page 48.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 57

Enhanced phone functions 57

Calls g

Park a call

Calls g

Retrieve call

Parking a call

You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone.

Prerequisite: You are conducting a call.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

0 ... 9 Enter the number of the park slot (0 - 9) and make a note of it. If the park slot

number you entered is not displayed, it is already in use; enter another one.

Retrieving a parked call

Prerequisite: One or more calls have been parked. The phone is idle.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

0 ... 9 Enter the park slot number you noted earlier.

If the park slot number you enter is not in use, you cannot retrieve the call.

If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall).

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 58

58 Enhanced phone functions

Held on line: 801

Retrieve line

Holding external calls

If you have programmed a hold key on your phone  Page 64, you can put ex- ternal calls on hold.  Then all other stations can accept the call on the assigned trunk.

S Press the "Hold" key.

The message of the relevant trunk appears (e.g. 801) and note the trunk number.  If available, the LED of the assigned trunk key flashes slowly.

if nec.

\ or s Replace the handset or press the key shown.

Depending on the configuration, this may be necessary so other members can also pick up the call on hold.

Accepting call on hold

Prerequisite: One or more calls are on hold. The phone is idle.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S If the "Retrieve"  Page 64 key is available, press it.

j Enter the noted trunk number.

T If there is a "Line:" key available for the relevant trunk, this flashes slowly. Press

the key shown.

Page 59

Enhanced phone functions 59

Start conference

Conference

Return to held call

Conference g

Add party

Conference

View conf parties?

Next?

Exit list?

23189 Coco g

Remove party

Conducting a conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

You can only add parties to or remove them from a conference if you initiated the conference.

j Call the first party.

Select and confirm the option shown.

j Call the second party. Announce the conference.

Select and confirm the option shown.

A tone sounds every 30 seconds to indicate that a conference is in progress.

If the second party does not answer

Confirm.

Adding up to five parties to a conference

Confirm.

j Call the new party. Announce the conference.

Select and confirm the option shown.

Viewing the conference parties

Select and confirm the option shown. The first party is displayed.

To display other parties, confirm each subsequent display.

To exit the list: Select and confirm the option shown.

Removing parties from the conference

You are connected to a conference and wish to disconnect one of the participants.

Select and confirm the party you want.

Confirm the option shown.

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60 Enhanced phone functions

Conference g

Leave conference

Conference g

End conference

Conference g

Drop last conf. party

Calls g

DTMF dialing

Leaving a conference

Confirm.

Select and confirm the option shown.

\ Replace the handset, if this feature is configured (contact your service person-

nel).

Ending a conference

Confirm.

Select and confirm the option shown.

\ Replace the handset, if this feature is configured (contact your service person-

nel).

Removing the ISDN central office party from the conference

Confirm.

Select and confirm the option shown.

Activating tone dialing/DTMF suffix-dialing

You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

j You can use the keys 0 through 9, ) and

nals.

Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection.

to transmit DTMF sig-

(

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 61

Enhanced phone functions 61

Consultation

Speaker call

Transfer

Recording a call

If configured (contact your service personnel for details), you can record an active call.

Prerequisite: You are on a call, the "Recording" key is configured  Page 64.

S Press the "Recording" key. The LED lights up.

You and the other party hear an announcement that recording has started and as long as recording is still running, you hear an acoustic signal approx. every 15 seconds.

During recording, it is not possible to add further call parties.

Stopping recording

R Press the "Recording" key which lights up. The LED goes out.

Listening to a recording

Playback of the recording depends on the voice recording system used (see the associated user guide).

Transferring a call after a speaker call announcement in a group

If this function has been configured (contact your service personnel), you can use a speaker call (announcement, to a group of users  Page 52. After a member of the group has accepted the call request, you can transfer the waiting party.

Prerequisite: You are conducting a call.

Confirm. The other party is placed on hold.

c Press the key shown.

Select and confirm the option shown.

j Enter the group’s station number.

[ Announce the call.

When a member of the group accepts the call  Page 43, you are connected to this party.

\ Replace the handset.

Select and confirm the option shown1.

 Page 98) to announce a call in progress

If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall).

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 62

62 Enhanced phone functions

Calls g

Trunk flash

Camp-on

Override

Send trunk flash (not for HiPath 500)

To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number.

Prerequisite: You have set up an external connection.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

j Enter the service code and/or telephone number.

If you cannot reach a destination

Call waiting (camp-on)

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond  Page 55.

The called party can prevent automatic call waiting  Page 56.

If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Busy override – joining a call in progress

This function is only available if it has been configured by the service technician (contact your service personnel).

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Select and confirm the option shown.

The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (Number or name)".



You can now start talking.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 63

Enhanced phone functions 63

Night answer on

*=default

Save

Night answer off

Using night answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel (

standard night answer service) or by you ( temporary night answer service).

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 105!

Activating

Select and confirm the option shown.

Press the "OK" dialog key to confirm ( standard night answer service).

j Enter the destination number ( temporary night answer service).

Confirm.

Deactivating

Select and confirm the option shown.

Service personnel can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone de pending on how it is programmed.  You can deactivate the automatic night answer service or replace it with a night answer service you configured (see

above).

Page 64

64 Enhanced phone functions

Assign telephony function

Prog. feature key

Change key

More features g

Shift Key

Save incomplete

Exit

Another key

Programming a sensor key

You can program frequently used functions, station numbers or procedures on your OpenStage

40 T’s sensor keys.

Configuring function keys

Example: Programming the Shift key

S Hold down the key shown.

Confirm the option shown.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S Press the key shown.

Confirm.

Select and confirm the option shown.

Confirm.

if nec.

Select and confirm the option shown.

Some functions (e.g. with "Call forwarding") cannot be saved completely. This means

that when later initiating the function by pressing the button, further in-

puts are required.

Confirm.

Select and confirm the option shown.

The label appears automatically and cannot be altered.

The LED displays  Page 19 and  Page 65 show the status of the function.

Page 65

Enhanced phone functions 65

Overview of functions

The functions are split into the following menus:

• Destinations

• Feature Settings

• PIN and Authorization

• Calls

• More features

The available functions depend on your configuration. If a function is missing, contact your service personnel.

Saved function LED messages

Call forwarding, Forwarding - trunk, Forward Line, Night answer, Do not disturb, Telephone lock, on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, for

HiPath 3000), Ringing group on, Shift Key, UCD (Available on/off, Work

on/off), Night answer on/off, MULAP Privacy Release:

S Saved function is not activated. R Saved function is activated.

Advisory message, Ringer cutoff, HF answerback

Door opener on/off, Control Relay (only

Callback:

S You have no entry for callback. R You have an entry for callback.

Repdial key (Internal), Direct station select:

S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly - I’m being called, please accept.

Flashing slowly - another party is being called and has not yet answered.

Call key, General call key, Trunk key, MULAP Key, Temporary MSN:

S No call via corresponding trunk. R Active call via the corresponding trunk.

T Flashing quickly - call on the relevant trunk, call pickup is possible by pressing

the sensor key. Flashing slowly - a call is placed on hold on the relevant trunk.



Page 66

66 Enhanced phone functions

Tr un k g ro up ke y :

S At least one trunk is free. R All lines in this trunk group are occupied.

View call charges:

S No chargeable calls have been set up since the last check. R Chargeable calls have been set up since the last check.

Call forwarding, Forward Line:

T Flashing slowly - your line is a call forwarding destination.

Fax details:

S No fax received or no message on the answering machine. R Fax received or message on the answering machine.

View number of calls:

S No waiting callers. T Flashing quickly - callers waiting (certain number is exceeded).

Flashing quickly - callers waiting (certain number is reached).

Data I/O Service:

S No connection to an application. R Active connection to an application.

T Flashing slowly, connection to an application is temporarily interrupted.

The following functions programmed on keys do not have a LED function:

Repdial key (external), Procedure key, Trace call, Speed dial, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP (not for HiPath Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page (not for HiPath Answer page, Timed reminder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consult internal, Consultation, Associated dial, Associated serv., Tel. data service, Relocate, Discreet Call (not for HiPath

500).

500),

Page 67

Enhanced phone functions 67

Assign telephony function

Prog. feature key

Change key

More features g

Procedure key

Save

Exit

Another key

Programming a procedure key

Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization

For example the function "Associated dial"  Page 54 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.

Confirm the option shown.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S Press the key shown.

Confirm.



Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial 231 Number of the phone to for which the call should be made

12345 the number to be called.

if nec. S Press "Pause" to enter pauses (a "P" appears on the display).

Confirm.

or If you make a mistake:

Select and confirm the option shown. This deletes all entered digits.

Confirm.

Select and confirm the option shown.

Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next.

You can press the procedure key during a call to automatically send the saved digits as DTMF signals saving procedures, see  Page 116 .

 Page 60. For display messages when

Page 68

68 Enhanced phone functions

Assign telephony function

Prog. feature key

Change key

Next layer

Destinations g

Repdial key

Exit

Another key

Key label

Configuring repdial keys

You can also program internal and external station numbers on the second level. The LED function is not available for internal station numbers on the second lev el. To program the second level, you must program a "Shift" key  Page 64.

If you make a mistake:

a Press. This deletes all entered digits.

Confirm.

Select and confirm the option shown.

Select and confirm to assign a label  Page 69.

You dial the saved number by pressing the key  Page 34.

You can also save a number during a call.

Page 69

Enhanced phone functions 69

Assign telephony function

Prog. feature key

+=Next layer

Key label

Change

Default label

Save

Exit

Clear key

Changing the label

The label set when a repdial key was programmed can also be subsequently changed.

You cannot change the labels on function keys.

Changing the label

S Hold down the key shown.

Confirm the option shown.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S Press the required key.

if nec.

Select and confirm the option shown.

Confirm.

j Enter text via the keypad (max. 12 characters)  Page 21.

Select and confirm to reset to the default label.

Confirm to apply the changes.

Select and confirm to reject the changes made.

Confirm.

Adapt the contrast of the key label to your surroundings  Page 109.

Deleting sensor key programming

Deleting a function/phone number/label

S Press and hold the required sensor key.

Select and confirm the option shown.

Page 70

70 Displaying and assigning call charges

More features g

Show call charges

Displaying and assigning call charges

Displaying call charges (not for U.S.)

For the current call

Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator. Call charge display must be requested from the network operator and configured by the relevant service personnel. Depending on the setting, call charges are displayed during or after a call. Depending on the network operator, free external calls are also displayed. The message "Free of Charge" appears on the screen either before or during the call.



If the cost indication facility has not been installed, the display will show the dialed number and/or the length of the telephone call.

If a call is forwarded, call charges are assigned to the destination of the call transfer operation.



For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 71

Displaying and assigning call charges 71

Clear

Addl information

Exit

Displaying call charges for another telephone (not for U.S.)

If configured (contact your service personnel), you can also display and print chargeable calls for another phone (for

Prerequisite: You have programmed the function "Show call charges" on a key

 Page 64.

The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges.

S Press the "Call Charges" key. Chargeable calls are displayed.

Press to display further chargeable calls.

Select and confirm the option shown,

select and confirm the option shown,

instance for a pay phone).

select and confirm the option shown.

Page 72

72 Displaying and assigning call charges

Calls g

Account code

#=Save

Dialing with call charge assignment

You can assign external calls to certain projects.

Prerequisite: Your service personnel have defined account codes for you.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

j Enter the account code.

if nec. ( Press this key.

Confirm.

May be necessary, depending on configuration; contact your service personnel.

j Enter the external phone number.

You can also enter the account code during a call.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 73

Privacy/security 73

Ringer cutoff on

Ringer cutoff off

DND on

DND off

Privacy/security

Turning ringer cutoff on and off

If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by which has been programmed to flash (such

Activating

c Open the idle menu  Page 22.

Select and confirm the option shown1.

Deactivating

c Open the idle menu  Page 22.

Confirm.

one ring signal, an indication on the display, and a key

as a trunk key).

Activating/deactivating "Do not disturb"

If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (contact your service personnel).

Activating

c Open the idle menu  Page 22.

Select and confirm the option shown.

Activating

c Open the idle menu  Page 22.

Confirm.

When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.

Authorized internal callers automatically override the DND feature after five seconds.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 74

74 Privacy/security

Suppress call ID

Restore caller ID

Caller ID suppression

You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Activating

c Open the idle menu  Page 22.

Select and confirm the option shown.

Deactivate

c Open the idle menu  Page 22.

Select and confirm the option shown.

Your service personnel can activate/deactivate caller ID suppression for all phones.

Silent Monitor

When configured (ask responsible service personnel), you can join in an on-going call conducted by an internal user and monitor silently and unnoticed.

)944 Enter the code.

j Enter your internal station number.

Page 75

Privacy/security 75

Room monitor

Trace call

Monitoring a room

You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.

Activating the telephone to be monitored

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.

\ Replace the handset.



Monitoring the room

j Enter the internal station number of the phone located in the room that you wish

to monitor.

Trace call: identifying anonymous callers (not for U.S.)

You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

Page 76

76 Privacy/security

Lock phone

Unlock phone

Locking the telephone to prevent unauthorized use

You can prevent unauthorized parties from using your phone during your absence.

You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display  Page 22.

Locking the phone

( Hold down the key shown.

c Open the idle menu  Page 22.

Select and confirm the option shown.

j Enter code (telephone lock)  Page 77.

The padlock icon appears on the status bar  Page 22.

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal.

Your phone can also be locked or unlocked by an authorized party

 Page 77.

Unlocking the phone

( Hold down the key shown.

c Open the idle menu  Page 22.

Select and confirm the option shown.

j Enter code (telephone lock)  Page 77.

Page 77

Privacy/security 77

Lock all phones

*=lock phone

#=unlock phone

PIN and Authorization g

Change PIN

Locking another telephone to prevent unauthorized use

If configured (contact your service personnel), you can lock and unlock other telephones against unauthorized access.

If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish to lock/unlock.

Confirm,

select and confirm the option shown.

Saving your PIN

Enter the code to use the functions

• for protecting your phone against unauthorized use  Page 76

• for using another telephone like your own

• Change number

You can save this code.

If you forget your code, contact your service personnel to have the default code restored.

The default code is "00000".

 Page 82

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Confirm the option shown1.

j Enter the current five-digit PIN.

If you have not yet set a PIN, use "00000" the first time.

j Enter the new PIN.

j Re-enter the new PIN.

 Page 82

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 78

78 More functions/services

Timed reminder on

One time only

Daily

Save

Timed reminder off

Delete

Exit

More functions/services

Appointments function

You can configure your phone to call you to remind you about appointments

 Page 79.

You must save the required call times. You can enter a single appointment that will take place in the next twenty-four appointment.

Saving appointments

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Enter a 4-digit time, such as 0905 for 9.05 (= 9.05 a.m.) or 1430 for 14.30

2.30 p.m.).

hours or you can enter a daily recurring

if nec. 2 or 7 If the selected language is "US English"  Page 112, you can enter the code 2

for "am" or 7 for "pm" (default = "am").

Confirm.

Select and confirm the option shown.

Confirm.

Deleting and checking a saved appointment

N Press the key shown.

Select and confirm the option shown.

Confirm.

Select and confirm the option shown.

Page 79

More functions/services 79

Reminder at 1200

Send message

0=Please callback

Enter message text

Send

Using timed reminders

Prerequisite: You have saved a reminder  Page 78. The saved time arrives.

The phone is ringing. The appointment time is displayed.

n Press key twice.

^ \ Lift the handset and replace it again.

If you do not answer the timed reminder, it is repeated five times and then deleted.

Sending a message

You can send short text messages to individual stations or groups of stations with system telephones.

Creating and sending a message

c Open the idle menu  Page 22.

Select and confirm the option shown.

j Enter the internal station number of the recipient or group.

Select predefined text (can be changed by service personnel) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Enter message (up to 24 characters)  Page 20.

Confirm.

Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN, pulse or tone dialing telephones.

Page 80

80 More functions/services

View sent message

Message sent

Delete

Message sent

Time/date sent

Call sender

Delete

Displaying and deleting messages you have sent

Prerequisite: The recipient has not yet accepted a sent message.

c Open the idle menu  Page 22.

Select and confirm the option shown.

Confirm.

The text message is displayed.

Select and confirm the option shown.

The message is deleted.

Viewing and editing incoming messages

Pay attention to the notes on  Page 25.

O The LED lights up. Press the key shown.

The sender’s caller ID appears in the first line on the display, see the example on

 Page 25.

Confirm.

The text message appears on the display.

Viewing the transmission time

Confirm.

Calling the sender

Select and confirm the option shown.

Deleting messages

Select and confirm the option shown.

Page 81

More functions/services 81

Advisory msg. on

0=Will return at:

Enter message text

Save

Advisory msg. off

Leaving an advisory message

You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display.

c Open the idle menu  Page 22.

Select and confirm the option shown.

Select predefined text (can be changed by service personnel) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Predefined messages with a colon can be completed by entering a digit.

Select and confirm the option shown.

j Enter message (up to 24 characters)  Page 20.

Confirm.

Deleting advisory messages

c Open the idle menu  Page 22.

Confirm.

R When the "Advisory message" is available  Page 64, the LED lights up. Press

the key shown.

Page 82

82 More functions/services

PIN and Authorization g

Temp o rar y Pho n e

Change PIN

Displaying the number of waiting calls/ overload display

You can show the number of external waiting calls on the display if you programmed the "View number of calls" key  Page 64.

R Press the " Calls in Q" key.

If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service per sonnel to find out the waiting call limit.

• LED off: There are no waiting calls.

• LED is flashing slowly: The set limit has been reached.

• LED is flashing quickly: The limit has been exceeded (overload).

Using another telephone like your own for a call

Other parties can temporarily use your phone like their own for an outgoing call.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown.1.

j Enter the number of the other user.

j Enter the other user’s code  Page 77.

if nec.

If the other user has not set a PIN, he or she is prompted to do so on his or her phone.

j Dial the external number.

This state is canceled as soon as the call is ended.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 83

More functions/services 83

Relocate

Complete relocate

Changing a number (after exchanging/ moving/ relocating a phone)

When configured (consult your service personnel),you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the number including phone settings (e. g. programmed keys) are exchanged.

Prerequisite: Your old and new telephone are the first telephones at each connection. The telephones are in idle state.

The following procedure is carried out on the new phone.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

j Enter own station number.

j Enter code (telephone lock)  Page 77.

(Not necessary if you have not set a code.)

Confirm.

If you change numbers of different system phones, programmed keys are replaced with the default assignment. You can however connect your phone to a different port and then carry out the procedure.



Page 84

84 More functions/services

More features g

Reset services

Fax details and message on answering machine

If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key  Page 64, the key lights up when a fax or a message has been received.

Deactivating signaling

R Press the flashing key "Fax service". The LED goes out.

Resetting services and functions (system-wide cancellation for a telephone)

A general reset procedure is available for initiated functions. The following functions are deleted, if enabled:

• Forwarding on

• Advisory msg. on

• Ringing group on

• Hunt group off

• Suppress call ID

• Call waiting tone off

• Do not disturb on

• Ringer cutoff on

• Received messages

• View callbacks

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

Select and confirm the option shown1.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 85

More functions/services 85

Associated serv.

Activating functions for another telephone

If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service):

• Do not disturb, code:

• Call forwarding, code

• Lock and unlock phone,  code

• Ringing group code

• Leave an advisory message,  code

• Group call,  code

• Reset services and functions,  code #0

• Control relays,  code

• Night answer, code

• Timed reminders, code

N Open the Program/Service menu  Page 27.

97/#97  Page 73

66/#66  Page 76

81/#81  Page 98

69/#69  Page 81

85/#85  Page 98

 Page 84

90/#90  Page 107

44/#44  Page 63

46/#46  Page 78

11, *12, *13, #1  Page 37

Select and confirm the option shown.

j Enter the internal station number of the phone where you wish to activate the

function.

j Enter code (for example,

For any additional input, follow the instructions on your display.

97 for "Do not disturb on").

Page 86

86 More functions/services

Using system functions from outside DISA (direct inward system access)

If configured (contact your service personnel), you can use an external phone like an internal station You can also activate or deactivate the following system functions:

• Reset services and functions,  code #0

• Call forwarding, code

• Lock and unlock phone,  code

• Save your PIN,  code

• Send a message,  code

• Leave an advisory message,  code

• Ringing group, code

• Group call, code

• Caller ID suppression,  code

• Camp-on tone, code

• Open door, code

• Release door opener, code

• Control relays, code

• Do not disturb, code

• Ringer cutoff, code

• Dial using speed dial, code

• Associated service, code

Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. The phone is not connected to the system.

 Page 84

66/#66  Page 76

93  Page 77

68/#68  Page 79

69/#69  Page 81

86/#86  Page 74

to set up an outgoing external connection via the system.

1/#1  Page 37

81/#81  Page 98

85/#85  Page 98

87/#87  Page 56

61  Page 44

90/#90  Page 90

97/#97  Page 73

98/#98  Page 73

89/#89  Page 45

7  Page 51

83  Page 85

j Establish a connection to the system. Enter the station number (contact your

service personnel).

j Wait for the continuous tone (if necessary, switch phone to tone dialing) and en-

ter the internal number assigned to you and the corresponding PIN.

( Enter the code (only required if programmed in the system).

j Wait for the dial tone and enter the code for example,

If necessary, make further entries; refer also to the user guide for dial pulse/ DTMF phones.

97 for Do not disturb on.

j Dial the external number.

You can only perform one function/establish one outgoing connection at a time.



The connection is cleared as soon as the function is successfully activated.  In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.

Page 87

More functions/services 87

Keypad dialing

Using functions in ISDN via code dialing (keypad dialing)

If authorized (contact your service personnel), you can access ISDN functions in some regions using codes.

N Open the Program/Service menu  Page 27.

Confirm.

j Enter the required trunk number (contact your service personnel). j Entering a code for required ISDN function (contact your service personnel).

Contact your network provider to find out which ISDN functions can be code-operated in your country.

Unify GmbH & Co. KG shall not be liable for damages/costs which may be incurred by fraudulent activities or remote operation (such as toll fraud).

Page 88

88 More functions/services

Tel. data service

Entry complete

Controlling connected computers/programs/ telephone data service

If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such vices or information systems, from your telephone.

Prerequisite: You have set up a connection.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

For entering data, you are guided by the connected computer. However, depending on configuration (contact your service personnel), you must activate your entries in one of the following ways:

Inputs in en-bloc mode

0 ... 9 Enter data.

( Complete entry.

as hotel ser-

Confirm.

or Inputs in online mode

The connected computer processes your entries directly.

( Enter the code.

0 ... 9 Enter data.

Page 89

More functions/services 89

Communicating with PC applications over a CSTA interface

If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for

S Press the "Data I/O" key.

(Key programming  Page 64)

j Enter the three-digit ID for the application you wish to control.

+-0 ... 9e Use the relevant keys to communicate with the application.

Temporarily interrupting communication with the application

^ The phone is ringing. You answer the call.

T The "Data I/O" key flashes: Communication to the application is automatically in-

terrupted.

example, via your phone display.

Resuming communication with the application

T Press the flashing "Data I/O" key. The LED lights up.

Ending communication with the application

Select and confirm the relevant CSTA message.

^ \ Lift the handset and replace it again.

Page 90

90 More functions/services

Control Relay On

Control Relay Off

Controlling relays (only for HiPath 3000)

If this function has been configured (contact your service personnel), you can use up to four relays to enable/disable different devices (such Depending on how you program the relays, you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout).

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 107!

Select and confirm the option shown,

select and confirm the option shown.

1 ... 4 Enter the relay.

as a door opener).

Sensors (HiPath 33x0/35x0 only)

If configured (contact your service personnel), sensors are able to recognize signals, call your phone, and display an appropriate message on the screen.

Paging persons (not for USA, not for HiPath 500)

If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers.

Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.

Paging persons

To ensure that you can be found, you must have enabled a ringing group

 Page 100, call forwarding  Page 37 or call forwarding-no answer (service

technician) to the internal station number of your PSE. A call request is signaled automatically.

Answering the page from the nearest telephone

^ Lift the handset.

)59 Enter the code.

j Enter own station number.

Page 91

Making calls in the team/executive/secretary configuration 91

Making calls in the team/executive/ secretary configuration

If configured (consult your service personnel), you belong to a team of subscribers with multiple lines (multi-line  Page 11). Your phone features trunk keys (MULAP keys)  Page 92.

Lines

A distinction is made between primary and secondary lines. Each of these line types can be used on a private or shared basis

Primary line

All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.

Secondary line

 Page 91.

The secondary line on your phone is used as a primary line by another subscriber. Your primary line, which is configured on another telephone, simultaneously functions as the secondary line on that telephone.

Line utilization

Private line

A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.

Shared line

A line that is configured on multiple telephones. The line status (if configured) is displayed for all telephones that share this line. If, for being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.

Direct call line

A line with a direct connection to another telephone. You can see the status of the line from the LED.

example, a shared line is

Line seizure

Line seizure must be configured (consult your service personnel). If automatic line seizure is configured, a trunk is automatically assigned when you lift the handset or press the trunk key.

Page 92

92 Making calls in the team/executive/secretary configuration

Trunk keys

The programmable sensor keys on multi-line phones function as trunk keys. Every sensor key programmed as a "Trunk key" (key label: Transfer Trk)

corresponds to a trunk with the result that you can configure up to six trunks

in OpenStage

As a team member, you can independently program the following functions on sensor keys

• Direct station select

• Join/leave group (not available on executive phone in an executive/secretary team)

• Ring Transfer: On/Off (only in an executive/secretary team)

You can also program a sensor key with the function "Forward Line" (call forwarding) for each line.

LED displays on trunk keys

LED Explanation

S Off – The line is in idle mode. T Flashing R On – The line is busy.

1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval.

The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.

40 T.

 Page 64:

– Incoming call on the line – Hold reminder is activated – The line is on "Hold".

Answering calls with the trunk keys

Prerequisite: Your telephone rings or the trunk key flashes quickly.

if nec. T Press the trunk key that is flashing quickly. 

(not necessary if "Prime Line" is active).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Dialing with trunk keys

if nec. S Press the free trunk key you wish to use to establish the connection

(not necessary if "Prime Line" is active).

j Dial the phone number.

^ If the party does not answer: Lift the handset.

or On-hook dialing: Speakerphone mode.

Page 93

Making calls in the team/executive/secretary configuration 93

Placing a call on hold on a trunk key and retrieving the held call

Prerequisite: You are conducting a call via one of your group’s trunks. The "Hold" key has been programmed on your telephone

 Page 64.

Hold

S Press the "Hold" key.

if nec.

\ or s Replace the handset or press the disconnect key.

Depending on the configuration (contact your service personnel), this may be necessary so other team members can also pick up the call on hold.

Retrieving the call

T Press the trunk key flashing slowly.

Making calls on multiple lines alternately

Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing.

T Press the flashing trunk key. The first call party is on hold on the other trunk. T Press the trunk key flashing slowly. The second call party is on hold.

You can switch between lines as often as you wish. Press the trunk key flashing slowly each time.

MULAP conference release

If configured (consult your service personnel), you can program a sensor key on your phone with the function "MULAP Privacy Release" label is "Priv Release".

If you program this key, you do not have to use the menu to set up a conference. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference.

[ You are conducting a call.

S Press the "Priv Release" key. The LED lights up.

Up to three team members can now join the conference.

Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key.

 Page 64. The default

T Press the flashing trunk key.

Page 94

94 Making calls in the team/executive/secretary configuration

Direct station selection key

Each team member has a direct station selection key for every other team member. This means that each team member can be reached directly by other team members at the touch of a button.

Understanding LED messages from DSS keys

S LED on the DSS key is off - the team member is not engaged in a phone call.

R LED on the DSS key is lit - the team member is engaged in a phone call or has

activated do not disturb.

T LED on the DSS key is flashing rapidly - a call has arrived for you and needs to

be answered.

T LED on the DSS keys is flashing slowly - a caller is trying to reach another mem-

ber of your team, who has not yet answered.

Using DSS keys to answer calls

Prerequisite: Your telephone rings or the DSS key flashes.

if nec. T Press the flashing DSS key.

This is not necessary if you are called directly (DSS key flashes quickly).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Calling a team member directly

S Press the DSS key.

R If the team member you wish to reach is engaged in another call, the DSS key

on your telephone is lit. You can still make the call in this case.

^ If the party does not answer: Lift the handset.

or On-hook dialing: Speakerphone mode.

Transferring a call in progress

S Press the DSS key and announce the call if necessary.

\ Replace the handset.

s Press the key shown.

Page 95

Making calls in the team/executive/secretary configuration 95

Forward Line: On

1=all calls

2=external calls only

3=internal calls only

Save

Accepting a call for another team member

T Press the flashing DSS key or trunk key.

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Forwarding calls on trunks

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S If available, press the "CFW MULAP" key.

(You have programmed a key with the incomplete "CFW MULAP" function, excluding the call forwarding type and destination  Page 64.)

S Press the required trunk key.

j Enter the required trunk number.

Select and confirm the option shown,

select and confirm the option shown,

select and confirm the option shown.

j Enter the destination number.

Confirm.

S If available, press the "CFW MULAP" key. (You have stored the call forwarding

type and destination on the "CFW MULAP" key,

 Page 64.)

Page 96

96 Making calls in the team/executive/secretary configuration

Forward Line: Off

Deactivating call forwarding

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

R Press the required trunk key.

j Enter the required trunk number.

R If available, press the "CFW MULAP" key.

If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.

Understanding LED messages of the "CFW MULAP" key

S The LED on the "CFW MULAP" key is off - call forwarding is not active for this

trunk.

R The LED on the "CFW MULAP" key lights up - call forwarding is active for this

trunk.

T The LED on the "CFW MULAP" key flashes slowly - the trunk is the destination

of call forwarding.

Page 97

Making calls in the team/executive/secretary configuration 97

Ring Transfer: On

Ring Transfer: Off

Transferring calls directly to the executive phone

Normally, all calls for the executive are audibly signaled only by the secretary phone.



You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it.

Prerequisite: On your phone there is a sensor key programmed with the function "Ring Transfer". The default label is "Ring xfer".

Activating

S Press the "Ring xfer" key. The LED lights up.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S Press the required trunk key.

j Enter the required trunk number.

Deactivating

R Press the "Ring xfer" key. The LED goes out.

N Open the Program/Service menu  Page 27.

Select and confirm the option shown.

S Press the required trunk key.

j Enter the required trunk number.

Page 98

98 Using team functions

Leave group

Join group

Using team functions

If configured (consult your service personnel), your telephone is part of a team. The team consists of internal phones that are able to use certain functions.

Activating/deactivating a group call

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 103!

If configured (consult your service personnel), you belong to one or more groups of stations, which can be reached via hunt group or group call station numbers. Incoming calls are signaled one after the other (= hunt group) or simultaneously (=

group call) on all phones in the group, until a group member answers the call.

You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys

Each station in the group can still be reached via their personal station number.

You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group (including executive/secretary). If the LED on a programmed "Hunt group" key is illuminated  Page 64, this means that the audible tone was activated for at least one group.

 Page 91.



This function is not available for the executive phone in team/executive/ secretary configurations.

c Open the idle menu  Page 22.

Select and confirm the option shown1,

select and confirm the option shown.

S or R Press the "Hunt group".

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 99

Using team functions 99

Leave group

Join group

301 X Group name

301 Group name

Leave group

Join group

#=Leave all groups

*=Rejoin all groups

You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration)

c Open the idle menu  Page 22.

Select and confirm the option shown

select and confirm the option shown.

S or R Press the "Hunt group".

If an "X" appears between group/trunk number (such as 301) and group name, the audible tone is active for this group or trunk.

No "X" means that the audible tone is deactivated.

Confirm. The next group/trunk number is displayed with a group name.

Select and confirm the option shown The audible tone for the group/trunk displayed is deactivated.

[1]

.

Select and confirm the option shown

[1]

. The audible tone for the group/trunk dis-

played is activated.

Select and confirm the option shown1. The audible tone for all groups and trunks is deactivated.

.

Select and confirm the option shown

[1]

The audible tone for all groups and trunks is activated.

If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to, you will hear a special dial tone when you lift the handset.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Page 100

100 Using team functions

Pickup - group

Destinations g

Ringing group on

Ringing group off

Accepting a call for another member of your team

You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured.

Prerequisite: Your telephone rings briefly. The display shows "call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line.

Confirm.

Ringing group

You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network)  Page 106!

Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu  Page 27.

Confirm.

Select and confirm the option shown1.

Follow the display prompts (enter the internal station number).

If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line.

Removing all telephones in a call ringing group

Select and confirm the option shown.

1. ”Differing display view in a HiPath 4000 environment”  Seite 113

Unify OpenStage Busy Lamp Field 40, OpenStage Key Module 40, OpenStage 40 T User Manual

General information

About this manual

Service

Intended use

Telephone type

Speakerphone quality and display legibility

Multi-line telephone, executive/secretary functions

Team functions

Getting to know your OpenStage phone

The User Interface of Your OpenStage 40 T

Ports on the underside of the phone

Properties of your OpenStage 40 T

Key Module

OpenStage Key Module 40

OpenStage Key Module 15

OpenStage Busy lamp field 40

Key label

Keys

Function keys

Audio keys

5-way navigator

Programmable sensor keys

Meaning of LED displays on function keys and DSS keys

Keypad

Multi-function keys

Character overview (depends on the current language setting)

Text input

Display

Idle mode

Explanation of the icons

Idle menu

Telephony dialogs

Appearance during dialing

Appearance during en-bloc dialing

Appearance during an ongoing call

Icons for frequent call states

Mailbox

Messages

Voicemail

Caller list

Menu

Program/Service menu

Accessing the menu

Call preparation

Activate/deactivating en-bloc dialing

Audio accessories

Call pop-up

Activating/deactiviating call pop up

Showing and processing a second call

Basic functions

Answering a call

Answering a call via the handset

Answering a call via the loudspeaker (speakerphone mode)

Suggestions for using speakerphone mode

Ending a call

Accepting a call via the headset

Switching to speakerphone mode

U.S. mode

Switching to the handset

Open listening during a call

Activating

Deactivating

Making calls

Off-hook dialing

The called party does not answer or is busy

On-hook dialing

The other party answers with speaker

The called party does not answer or is busy

Dialing with the headset connected

Dialing with DDS keys

Redialing a number

Displaying and dialing saved station numbers

Ending a call

Rejecting calls

Turning the microphone on and off

Calling a second party (consultation)

Return to the first party:

Switching to the held party (alternating)

Initiating a three-party conference