Unser Qualitäts- und Umweltmanagementsystem ist
entsprechend den Vorgaben der ISO9001 und ISO14001
implementiert und durch ein externes
Zertifizierungsunternehmen zertifiziert.
Alle Rechte vorbehalten.
Sachnummer: A31003-S2000-U109-14Die Informationen in diesem Dokument enthalten lediglich allgemeine Beschreibungen bzw.
Leistungsmerkmale, die je nach Anwendungsfall nicht immer in der beschriebenen Form
zutreffen oder sich durch Weiterentwicklung der Produkte ändern können. Eine Verpflichtung,
die jeweiligen Merkmale zu gewährleisten besteht nur, sofern diese ausdrücklich vertraglich
zugesichert wurden.
Liefermöglichkeiten und technische Änderungen vorbehalten.
Unify, OpenScape, OpenStage und HiPath sind eingetragene Warenzeichen der
Unify GmbH & Co. KG. Alle anderen Marken-, Produkt- und Servicenamen sind Warenzeichen
oder eingetragene Warenzeichen ihrer jeweiligen Inhaber.
7619
unify.com
Page 3
Important information3
Important information
For safety reasons, the telephone should only be supplied with
power:
• using the original power supply unit.
7
7
7
Trademarks
Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or
• in a LAN with PoE (Power over Ethernet), which complies
with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you
encounter any problems, consult your administrator.
Use only original accessories. The use of other accessories
may be hazardous and will render the warranty, extended
manufacturer's liability and the CE marking invalid.
The device conforms to the EU Directive 1999/5/EC as attested by
the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
The correct disposal and separate collection of your old appliance
will help prevent potential negative consequences for the
environment and human health. It is a precondition for reuse and
recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service, the shop
where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment that
is installed and sold in the countries of the European Union and is
covered by the European Directive 2002/96/EC. Countries outside
the European Union may have other regulations regarding the
disposal of electrical and electronic equipment.
Page 4
4Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature
between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be
kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can
considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to
damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Software update
During a software update, the phone must not be disconnected from the power supply unit,
the LAN line or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.
Product support on the Internet
Information and support for our products can be found on the Internet at:
http://www.unify.com
Technical notes, current information about firmware updates, frequently asked questions and lots
more can be found on the Internet at:
This document contains general descriptions of the technical options, which may not always be
available in individual cases. The required features must therefore be individually defined in the
terms of the contract.
If a particular function on your phone is not available to you as described, this may be due to one
of the following reasons:
• The function is not configured for you and your telephone. Please contact your system
administrator.
• Your communication platform does not feature this function. Please contact your Unify sales
partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with the OpenStage phone and all of
its functions. It contains important information on the safe and proper operation of the OpenStage
phone. These instructions should be strictly complied with to avoid operating errors and ensure
optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or
programming the OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the
safety instructions carefully in order to avoid endangering yourself or other persons and to
prevent damage to the unit.
These operating instructions are designed to be simple and easy to understand, providing clear
step-by-step instructions for operating the OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains
quick and reliable explanations of frequently used functions.
Service
The Unify service department can only help you if you experience problems or defects with
the phone itself.
Should you have any questions regarding operation, your specialist retailer or network
administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your
country.
Page 13
General information13
Intended use
The OpenStage phone is a desktop unit designed for voice transmission and for connection to the
LAN. Any other use is regarded as unintended.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be
found on the nameplate on the underside of the base unit. Specific details concerning your
communication platform can be obtained from your service technician.
Please always have this information to hand when you contact our service department regarding
faults or problems with the product.
Voice encryption
On HiPath 3000/OpenScape Business V7 (from R 4), and HiPath Open Scape Office (V1), your
OpenStage 60/60 G/80/80 G supports voice encryption from software release 2 (V1 R2.xxxx).
This allows you to use your OpenStage to conduct calls without the risk of eavesdropping. Voice
transmission is encrypted and then decrypted again on the call partner's phone and vice versa.
If "Secure Mode" is enabled on your phone (consult your administrator) and a connection is
established to a phone that does not support voice encryption, the call is not encrypted and is
not secure.
Your administrator can define in your communication system whether you are notified of
unencrypted calls and how
Æ Page 95.
thus
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear.
The optimum distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
• Turn the phone and tilt the display. This ensures you have a frontal view of the display while
Your OpenStage 60/60 G/80/80 G is a "multi-line telephone". This means that multiple lines can
be configured by your administrator, which is not the case with single-line phones. Each line is
assigned an individual phone number that you can use to make and receive calls.
The programmable sensor keys on multi-line phones function as trunk keys Æ Page 116.
When using a multi-line phone to make and receive calls, certain particularities must be taken into
account Æ Page 118 ff.
The executive-secretary configuration is a special case. This is a multi-line telephone with special
features (e.g.
Æ Page 116 ff.
"Ring transfer" and "Pick up call"), configured especially for executive/secretary use
Group functions
For even more efficient telephone functionality, your administrator can configure various team
functions such as
call pickup, hunt groups and call distribution groups.
Page 15
Getting to know the OpenStage15
Getting to know the OpenStage
The following sections describe the most frequently used controls and displays.
The user interface of your OpenStage 60/60 G/80/
80 G
The diagram shows an OpenStage 60/60 G, the description applies to all product variants.
9
5
2
1
3
4
6
7
8
10
1You can make and receive calls as normal using the handset.
2The large graphic display permits intuitive operation of the phone
Æ Page 24.
The mode keys allow easy operation of the applications featured on your telephone. To
3
select a tab within a function press the relevant key repeatedly until the required tab is
displayed
Use the TouchGuide to navigate conveniently through the applications on your telephone
4
Æ Page 20.
You can customize your telephone by assigning phone numbers and functions to the
5
programmable sensor keys
The function keys allow you to call up the most frequently used functions during a call
6
(e.g. Disconnect/Release)
Audio keys are also available, allowing you to optimally configure the audio features of
7
your telephone
The TouchSlider allows you to adjust the current volume (e.g. telephone rings - ringer
8
volume)
Æ Page 19.
Æ Page 21.
Æ Page 18.
Æ Page 19.
Æ Page 19.
9Incoming calls are visually signaled via the call display.
10The dialpad can be used to enter phone numbers and write text
Æ Page 23.
Page 16
16Getting to know the OpenStage
Ports on the underside of the phone
PC (e.g. OpenStage Manager)
USB Memory Stick
Power supply
Local
cable type
[1]
Network switch
Headset
Port for key
modules
Hand
set
OpenStage operating features
OpenStage8080 G6060 G
Display type
Illuminated display
Programmable sensor keys98
Full-duplex speakerphone function
Headset;;
Bluetooth;;
USB master
10/100 Mbps Ethernet switch Æ Page 17;-;-
1000 Mbps Ethernet switch
Interface for key modules;;
Web-Based Management (WBM);;
1 Use an extension cable to connect the USB Memory Stick (e. g.: C39195-Z7704-A5).
The port is not suitable for USB hubs.
1
Æ Page 17-;-;
Color TFT
640x480
;;
;;
;;
Color TFT
320x240
Page 17
Getting to know the OpenStage17
Using network ports more efficiently
The OpenStage 60/80 has a built-in 10/100 Mbps Ethernet switch. The OpenStage 60 G/80 G has
a 1000
phone. The option for connecting the telephone and PC must first be activated on the telephone
by your administrator.
Using this connection option saves one network port for each switch used and requires fewer or
shorter network cables when arranged correctly.
Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the
OpenStage 60/60 G/80/80 GNetwork switchPC
OpenStage Manager
This program offers an additional option for tailoring your phone to your personal needs.
Your OpenStage Manager is suitable for the following models:
• OpenStage 60 (SIP/HFA)
• OpenStage 60 T
• OpenStage 80 (SIP/HFA)
• OpenStage 80 T
• OpenStage 60 G / 80 G (SIP/HFA)
Features
• Phonebook management
• Assignment of images to contacts
• Synchronization of contacts
• Save and restore
• Key programming
• Screensaver
• Ring tones
Contact your administrator for the latest version of OpenStage Manager.
Page 18
18Getting to know the OpenStage
OpenStage Key Module
The OpenStage Key Module is a key module attached to the side of the phone that provides an
additional 12
Like keys on the phone, these keys can be programmed and used according to your needs
Æ Page 21.
The diagram shows an OpenStage Key Module for OpenStage 80/80 G.
You can attach up to two OpenStage Key Module modules to your OpenStage 60/60 G/80/80 G.
illuminated, programmable keys.
Keys and controls
Function keys
KeyFunction when key is pressed
sEnd (disconnect) call Æ Page 46.
rCall forwarding
qKey currently has no function.
1 If the key LED on your phone is flashing, your station has been set up as a forwarding destination.
1
Æ Page 70.
Page 19
Getting to know the OpenStage19
Audio controls
Audio keys
KeyFunction when key is pressed
nActivate/deactivate the loudspeaker Æ Page 43
o Activate/deactivate the headset Æ Page 50
pActivate/deactivate microphone (also for speakerphone mode) Æ Page 46
TouchSlider
Similar to the TouchGuide Æ Page 20, you can set properties for your telephone, such as the
volume, by sliding your finger over the TouchSlider.
Icon used in the manual:
X
The blue illuminated slider control displays the volume setting for the current tone (ring tone,
handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ Page 138.
Mode keys
These sensor keys allow you to switch to the required application with the simple stroke of a key.
To select a tab within an application press the relevant key repeatedly until the required tab is
displayed.
KeyFunction when key is pressedLED displays
tDisplay telephony interface Æ Page 32. Blue: Application is active.
uDisplay phonebooks Æ Page 33.Blue: Application is active.
wDisplay call lists Æ Page 36.
xDisplay messages Æ Page 38.
v
Display user/applications menu
Æ Page 39.
yDisplay Help function Æ Page 41.Blue: Application is active.
Blue: Application is active.
White: New entry in call list
Blue: Application is active.
White: New voicemail
Blue: Application is active.
The icons for the mode keys also appear on the display Æ Page 30.
Page 20
20Getting to know the OpenStage
TouchGuide
Before using the telephone, remove the protective covering from the TouchGuide ring
surface.
This control allows you to manage most of your phone's functions as well as its displays.
OperationFunctions when key is pressed
In idle mode:
Press the
c key.
• Open the idle menu
In lists and menus:
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu
In lists and menus:
• One level back
Æ Page 27
Press the
Press the
Press the
Move your finger around
the inner wheel
Press the
a key.
d key.
b key.
W.
i key.
Entry selected:
• Cancel action
In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Hold down: Jump to the end of the list/menu
In lists and menus:
• Scroll up
• Hold down: Jump to the start of the list/menu
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display keyboard
• Adjust sensitivity
Entry selected:
• Perform action
• Initiate call
Æ Page 139.
Æ Page 25
In idle mode:
• Open the idle menu
Æ Page 27
Page 21
Getting to know the OpenStage21
Browsing in the call list and phonebook tabs
If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs
using the u key or if you are in the call lists you navigate between the "Missed", "Received",
"Dialled" and "Forwarded" tabs using the w key.
Alternatively you can also use the TouchGuide to navigate between the tabs.
Firstly use the b key to enter the tab row and move left or right using the a and c keys. Once
you have reached the required tab, click the d
list.
If you are in one of the phonebook or caller lists or in one of the settings menus, you can go back
to the telephony interface by repeatedly pressing the a key.
or i key to change to the associated selection
Programmable sensor keys
Your OpenStage 80/80 G has nine (OpenStage 60/60 G: eight) illuminated sensor keys that you
can program on two
phone numbers at the second level.
Increase the number of programmable sensor keys by connecting a key module Æ Page 18.
levels. You can assign functions and phone numbers at the first level and only
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ Page 78
• Repdial keys
• Procedure keys
You can program internal and external station numbers on the second level for all
programmable sensor keys (except the Shift key). The LED function is not available for
internal station numbers at the second level.
The programmable sensor keys on multi-line phones function as trunk keys
Touch the key briefly to activate the programmed function or dial the stored number.
Press and hold a function key or repdial key to open a menu for programming it. Direct station
selection (DSS) keys can only be programmed via the Program/Service menu.
A label indicating the key's function is displayed to the left of the key; it cannot be changed. You
can change the labels for repdial keys according to your requirements
The status of a function is shown by the LED on the corresponding sensor key.
Æ Page 82
Æ Page 81
Æ Page 116.
Æ Page 83.
Meaning of LED displays on function keys
LEDMeaning of function key
SOffThe function is deactivated.
TFlashing
ROnThe function is activated.
1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
1
Indicates the function status.
Page 22
22Getting to know the OpenStage
Text input
Example: Changing the key label Æ Page 83.
Enter the required characters using the dialpad.
Choose the functions using the d and b keys.
Confirm with i.
L1 label: Ma
Save
#=Delete Character
Characters entered
Save entry
Delete character
[1]
Previous
Exit
[1] Alternatively, press the key #
Character overview (depends on the current language setting)
Key1x2x3x4x5x
1
1
2
3
4
5
6
7
8
1
abc2
de f 3
gh i 4
jkl5
mno6
pqr s7
tuv8
9
0
*
#
1 Space
2 Next letter in uppercase
3 Delete character
wx y z 9
+. -0
2
3
Page 23
Getting to know the OpenStage23
Dialpad
Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation and special
characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the
numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering
the text, all available characters for this key are displayed. After a short while, the character in
focus is displayed in the input field.
To speed up input, you can confirm your entry by pressing "i" on the TouchGuide after you
have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You
no longer need to scroll through the entire list of possible characters.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated
with the phone number's digits as indicated on the telephone spell a name, e.g.
= 0700 - 687837).
Multi-function keys
0700 - PATTERN
Function
Press and holdTurn ring tone on/off Æ Page 97.
Key label
Display keyboard
Æ Page 25
Æ Page 22.Next letter in uppercase.Delete character.
*#
Type special characters
Turn phone lock on/off
Æ Page 100.
Switch between uppercase and
lowercase text and number entry.
Page 24
24Getting to know the OpenStage
Graphic display
Your OpenStage 60/60 G/80/80 G is equipped with a tilt-and-swivel color display Æ Page 16.
Appearance
You can customize your display to suit your personal requirements:
• Angle the display as required Æ Page 13.
• Select your preferred display design
Æ Page 137.
14:27 FR 26.01.07123456
Dialled
Options
g
Paul, Auster10:24
14:27 FR 26.01.07123456
Dialled
Optionsg
Paul, Auster10:24
Received
Received
Paul, R..
Peter, A..
Anna, S..
Paul, R..
Peter, A..
Anna, S..
Crystal sea
Warm grey
Status bar
The time, weekday, date and your phone number are displayed in the status bar.
In addition, different icons represent different situations and options:
IconMeaning
The ring tone is deactivated
The "Do not disturb" function is activated
The phone lock is activated
The Bluetooth function is activated
A mobility user is logged on to the phone
Save data of logged off user
Data will be fetched for new user
User changes will be saved
Æ Page 97
Æ Page 98
Æ Page 100
Æ Page 148
Æ Page 107
Æ Page 110
Æ Page 109
Æ Page 109
DLS server transmission error
Æ Page 109
Transmission of caller list interrupted
Æ Page 110
Page 25
Getting to know the OpenStage25
Display keyboard
Simple text and characters can also be entered at any time using the keypad Æ Page 23.
Depending on the context, the display keyboard is displayed with different elements.
Element in focus
Letters, digits, punctuation or special characters
Function bar
Use the TouchGuide to operate the display keyboard Æ Page 20.
OperationFunction
Move your finger around the
wheel
Press
i
Press
hDelete character to the left
Press
gSet focus to
You can select the following functions from the function bar:
ElementMeaning
Switch to upper/lowercase characters for first letter of words (initial letter
uppercase, all subsequent letters lowercase)
Switch to lowercase characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is not overwritten
Cancel an action without saving
Confirm changes
Set the focus on the next/previous element
Select the element in focus (enters the character or performs
the function)
Page 26
26Getting to know the OpenStage
Character overview (depends on the current language setting)
Key1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1
1
;=$\&[]{}%
2
3
4
5
6
7
8
9
0
2
*
#
1 Space
Additional special characters are available on the display keyboard
2
3 Toggle between uppercase and lowercase and number entry
abc2ä
def 3
gh i4
jkl5
mn o6 ö
pqr s7ß
tuv8ü
wx y z 9
0+
.*#,?!’ - ( )@/ : _
3
Page 27
Getting to know the OpenStage27
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage shows different
content, to which you can respond intuitively.
Idle mode
If there are no calls taking place or settings being made, your OpenStage is in idle mode.
In addition to the status bar and the programmable sensor key list, the graphic display offers a wide
range of context-dependent displays.
Status bar Æ Page 24
Label for the programmable sensor keys list
Context-dependent displays
Æ Page 27
Æ Page 21
Idle menu
In idle mode, press g on the TouchGuide Æ Page 20 to display the idle menu. You can call up
various functions here. The sequence and status of the entries correspond to the status of the
function.
The idle menu may contain the following entries:
• Caller list
• Forwarding on
• Lock phone
• Do not disturb on
• Advisory msg. on
• Ringer cutoff on
• Send message
• View callbacks
•Directory
• HF answerback on
• Join group
• Suppress call ID
• Waiting tone off
• DISA internal
1
1. Only appears if callback requests are saved.
Page 28
28Getting to know the OpenStage
Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or provide you with
information about the call states.
Example: You dialed the phone number of a contact saved in the phonebook.
Coco, Chanel
220870
Callback
Send message
The pop-up menu Æ Page 29 provides functions suited to the situation, which you can select and
confirm using the TouchGuideÆ Page 20.
Information on the connection status and caller
Situation-specific functions
Messages
The messages displayed in the upper left area of the display advise you of current settings or
events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the party named "Coco
Chanel"
• You received a message while you were absent.
• A call list contains a new entry
1
.
Activated call forwarding
Call list entry
Messages received
Explanation of all message icons:
IconMeaning
You have received one or more new messages.
One or more new entries have been added to the call lists.
Call forwarding is active.
1. The display depends on whether you defined a party from the personal phonebook or the system phonebook as the forwarding
destination.
Page 29
Getting to know the OpenStage29
Context menus
If the arrow icon g appears next to a selected entry, additional menu levels or selection options
are available in the form of a context menu. You can use the TouchGuide to navigate within the
pop-up menu
You can set context menus to automatically close in certain situations (for example, during a
connection)
Æ Page 20.
Æ Page 154. You can also select the display duration Æ Page 154.
Dial
Dial
Details
Delete
Send
New contact
1. First entry (selected when the menu is
Selected entry
Pop-up window
In certain situations, a pop-up window opens automatically in the lower third of the display.
Pop-up menu
You will be prompted to use a pop-up menu to select situation-dependent functions and to confirm
them or to make entries.
You can use the TouchGuide to navigate within the pop-up menu Æ Page 20.
Example:
The following pop-up menu opens after you change a setting and press the h key on your
TouchGuide.
Save changes?
Save
Do not save
Pop-up message
Pop-up messages only indicate actions or states for which further action is not required.
Example:
The following pop-up message appears briefly when you change a setting.
Changes saved successfully
Page 30
30Getting to know the OpenStage
Application tab
In many cases you can select further content within an application using tabs.
MissedReceived
IconAdditional tab
Example: Press the w mode key to open the call lists Æ Page 19. Press this key repeatedly to
switch between the various tabs.
The icon displayed to the left of the tab indicates the application you are currently working in.
IconMeaning
Active tab
Telephony interface
Phonebooks
Call lists
Messages
Menu
Æ Page 39
Help function
Æ Page 33
Æ Page 36
Æ Page 38
Æ Page 41
Arrow icon: Additional
tabs
Æ Page 32
Page 31
Applications available on your OpenStage31
Applications available on your OpenStage
The following descriptions provide an overview of the various applications available on your
phone.
Application navigation
Activating an application
You can switch to the relevant application using the mode keys Æ Page 19.
Scrolling through application tabs
If an application has more than one tab, you can select the tab you want by pressing the mode key
repeatedly
Scrolling through lists
You can use the TouchGuide to scroll through entries and confirm the functions you want
Æ Page 20.
Æ Page 30.
Opening context menus
If the arrow g appears beside an entry, a context menu is available for this entry Æ Page 29.
Page 32
32Applications available on your OpenStage
Telephony interface
Additional information is displayed in the telephony interface, for example when your phone rings,
when you dial a number or during a call.
The same information is available on multi-line telephones for the selected line in the line
overview.
To access: Press the "t" key.
Example:
Icon indicating call status
Call duration
Current call(s), possibly with information stored in the
phonebook
Chanel, Coco
220870
no answer
Return to held call
Directory
Caller information
System messages
Pop-up menu with situation-dependent options
Icons for frequent call states
IconMeaning
The call is active.
The call has been disconnected.
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold.
You are conducting a call over a secure connection.
You are conducting a call over a non-secure connection.
Detailed descriptions of the various functions can be found in the sections "Basic functions"
Æ Page 42 and "Enhanced phone functions" Æ Page 50.
Page 33
Applications available on your OpenStage33
Phonebooks
In addition to the personal phonebook, this application also contains entries from other directory
services, such
To access: Press the u key until the required tab is active.
Example:
Personal
Optionsg
Bernoulli, Daniel
Bohr, Niels
Chadwick, James
Curie, Marie
Einstein, Albert
Faraday, Michael
Watt, James
as an LDAP corporate directory and the company’s internal phonebook.
Ta b
Corporate
Additional options for editing the phonebook in the
context menu
Contacts
Further entries are available
Phonebook icons
IconMeaning
Primary business number
Secondary business number
Mobile phone number
Private phone number
The phone number is not saved in the personal phonebook
Search contacts
When in the personal phonebook list view, press the dialpad key that corresponds to the first letter
of your search term.
A field opens for you to enter the search term:
A
ABC2
Enter your search term using the dialpad Æ Page 23.
The cursor jumps to the first entry in the list that matches the character you entered in the search
field.
Personal phonebook
The "Personal" tab contains your personal phonebook. You can store up to 1,000 contacts in this
phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with
the icon for the specified default phone number.
There are two ways of creating new contacts:
• Via the phonebook list context menu Æ Page 84
• Accept entry from LDAP search
Æ Page 90
Page 34
34Applications available on your OpenStage
Contact details
The type of data displayed for a call in the telephony interface Æ Page 32 is dependent on the
information you have stored for this contact in your personal phonebook.
A contact consists of an entry in the "First name" or "Last name" fields and at least one phone
number
In addition, you can store non-telephony-specific data (e.g. address, function, etc.) for each entry.
You can store several phone numbers for each contact. In this case, however, you should define
a preferred number
Classify your contacts into groups Æ Page 87.
Save a picture of the contact Æ Page 85.
Æ Page 84.
Æ Page 84.
Managing contacts
All saved contacts are listed in alphabetical order on the "Personal" tab.
You can use the "Options" context menu to
• create new contacts Æ Page 84
• define the contact display format
• sort contacts into groups
• delete the entire phonebook list
Æ Page 87
Æ Page 86
Æ Page 86
To manage your contact data professionally and to synchronize your data with the Outlook
e-mail program, we recommend using OpenStage Manager
Æ Page 17.
Using contacts
The following functions are available via the context menu of a selected contact:
• Calling a contact Æ Page 54
• Editing a contact
• Deleting a contact
Æ Page 85
Æ Page 86
Page 35
Applications available on your OpenStage35
LDAP directory
If you have access to an LDAP directory (consult the responsible administrator), you can search
for contacts in a company-wide directory.
Both a simple and an advanced search function are available for this on the "Corporate" tab. You
can transfer any contacts found to your local phonebook for further use.
Searching for a contact
• Searching for an entry Æ Page 89
Using a contact
• Call contact Æ Page 56
• Import entry into the personal phonebook
Æ Page 90
System phonebook
The "System" tab contains the central speed-dial directory, which is configured and maintained by
your administrator. This directory contains all internal phone numbers and speed-dial numbers
that were assigned a name.
• Dialing from the system phonebook Æ Page 56
• Dialing with system speed-dial numbers
Æ Page 57
Page 36
36Applications available on your OpenStage
Call lists
All calls and numbers dialed on your phone are logged in chronological order in call lists.
Callers with suppressed numbers cannot be saved in the call lists.
The following call lists are displayed individually on separate tabs:
•"Missed" tab: missed calls
•"Received" tab: answered calls
•"Dialled" tab: dialed numbers
Callers with suppressed numbers cannot be saved in the call lists.
When new entries are added to the call lists, a message appears Æ Page 28 on the idle display
and the LED of the mode key w Æ Page 19 lights up white.
To access: Press the w key until the required tab is active.
Managing call lists
Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the list is
overwritten.
Multiple calls from the same number are only listed once. The number of call attempts is logged
in the "Details" context menu.
Example – "Missed" tab:
Missed
Options
Bernoulli, Daniel
Curie, Marie 18.10
Bohr, Niels17.10
You can select the following function in the "Options" context menu:
• Delete allÆ Page 91
g18.10
Received
Additional tabs
Selected new entry with context menu
Date of call
Number of call attempts
Old entry
Page 37
Applications available on your OpenStage37
Example – "Dialled" tab:
Dialled
Options
Coco, Chanel g12.07.
220870 (3)
Missed
Additional tabs
Selected entry with context menu
Date of call
Number of call attempts
The following functions are available via the context menu of a selected entry:
• DialÆ Page 54
• Details
• Delete
• Transferring the entry to the personal phonebook
Æ Page 91
Æ Page 91
Æ Page 92
Entry details
Up to ten call attempts/calls can be stored under "Details" for each entry.
Example – Entry on "Missed" tab:
Information from the phonebook
1238765341g
12.0710:56
10.0708:04
Entries, sorted by most recent
Time
Date
Example – Entry on "Dialled" tab:
Information from the phonebook
220870g
12.0710:562:14
Call duration
Time
Date
In this view, the context menu contains the following entry:
• DialÆ Page 54
If a caller is already entered as a contact in the local phonebook, the data stored there is
displayed.
Page 38
38Applications available on your OpenStage
Mailbox
Depending on the type and configuration of your communication platform (consult the relevant
administrator), messages from services, such
application in addition to messages received.
"Messages" and/or "Voicemail" are displayed on the "Messages" tab.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 27) the following signals alert you to the presence of new messages:
• x key LED lights up
•Display
To access: Press the x key. The "Messages" tab is active.
Example:
Msg. from: Coco, Chanel
Æ Page 28.
Messages
as HiPath Xpressions, are displayed in this
Information on the sender
Message sent
Call sender
Delete
Exit
For a description of how to edit the entries Æ Page 103.
Functions
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key
will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: „X new
messages").
To listen to your voicemail, follow the instructions on the display.
Page 39
Applications available on your OpenStage39
[1]
Menu
This menu includes a configuration area for users and administrators as well as an area for any
available applications (consult your administrator).
To access: Press the v key.
Settings
Service Menu
User
Audio
Configuration
Phone
Security
Network information
Admin
[1] This function is not yet available.
Applications
XML applications
User menu, open
Password-protected administration area
Additional menu levels are available
Settings – Service Menu
Open the Program/Service menu in your communication system and use the comprehensive
functions it offers.
To access: Press the v key until the "Settings" tab is active.
Confirm the "Service Menu" entry by pressing i.
An overview of the maximum functions available can be found on Æ Page 182.
V
Settings – Telephone user menu
You can configure settings for your OpenStage here.
To access: Press the v key until the "Settings" tab is active.
Select and confirm the "User" entry using the TouchGuide Æ Page 20.
You may have to enter the user password Æ Page 96.
The menu structure comprises several levels.
You can also configure some of the settings using the web interface Æ Page 170 of your
OpenStage.
Go to the page references next to the menu entries below to view descriptions of the
corresponding parameters.
Audio
Optimize the volumes, audio settings and ring tones of your OpenStage for your environment and
according to your personal requirements.
Volumes
Adjust the settings on your telephone Æ Page 142.
Settings
Page 40
40Applications available on your OpenStage
V
Adjust the settings on your telephone Æ Page 143.
zMake settings via the web interface Æ Page 170.
Configuration
Call forwarding
Set up call forwarding for your telephone.
V
V
V
zMake settings via the web interface Æ Page 171.
V
zMake settings via the web interface Æ Page 171.
Adjust the settings on your telephone Æ Page 70.
Adjust the settings on your telephone Æ Page 142
Context menu
Define whether context menus should close automatically and define the display duration.
Adjust the settings on your telephone Æ Page 154.
Bluetooth
Prepare your phone for Bluetooth operation.
Adjust the settings on your telephone Æ Page 148.
Phone
Adjust the display design settings and program the sensor keys on your OpenStage.
Backup/Restore
V
V
Adjust the settings on your telephone Æ Page 166.
Screensaver
Adjust the settings on your telephone Æ Page 134.
zMake settings via the web interface Æ Page 171.
Display
V
Adjust the settings on your telephone Æ Page 134.
zMake settings via the web interface Æ Page 171.
Key programming
V
Adjust the settings on your telephone Æ Page 78.
Security
Protect your settings and data by assigning a password.
V
zMake settings via the web interface Æ Page 170.
Adjust the settings on your telephone Æ Page 96.
V
Network information
View status information for the network environment.
View the settings on your telephone Æ Page 156.
Page 41
Applications available on your OpenStage41
Reset user data
Delete all personal settings here Æ Page 157.
Settings – Administration
You can access the administration area via the "Admin" menu and by entering the administration
password.
Refer to the administration manual for your phone for more detailed information on this topic.
Applications
You can start a number of practical XML applications on the "Applications" tab. These XML
applications must first be configured by your administrator.
1
Help function
You can call up the "Help" function at any time, even during a call.
Calling up the "Help" function
Press y. The "Help" function is activated.
Control and monitoring function
A control or monitoring function can be activated on your phone for service purposes by remote
maintenance.
Control function
Your administrator has the option to activate and deactivate features of the phone via remote
maintenance. During maintenance, the handset, microphone, loudspeaker and headset are
deactivated. You are additionally informed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone, for example, your administrator can install a
monitoring function. You can use your phone as normal during monitoring. However you will first
be informed about the operation with a message on the display and prompted to allow monitoring.
If the administrator has activated a function on your phone, which continuously transmits operating
data to a server, you will see the flashing
1. This function is not yet available.
icon in the upper display line.
Page 42
42Basic functions
Basic functions
Please read the introductory chapters "Getting to know your OpenStage"
Æ Page 15 and "Applications available on your OpenStage" Æ Page 31
carefully before performing any of the steps described here on your
phone.
Accepting a call
Your OpenStage rings with the tone signal set when an incoming call is received.
The call is also visually signaled on the call display.
• When you receive an internal call, your telephone rings once every four
seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in rapid
succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings
three times in rapid succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
Your administrator can adjust the ring cadence for external and internal
calls for you. In other words, different ring cadences can be set for
different internal callers.
If information on the calling party (name, phone number) is transmitted, it will
appear on the graphic display.
Any settings you are currently making on the phone will be interrupted by
an incoming call.
Accepting a call via the handset
The phone rings. The caller is displayed.
Pay attention to the notes on voice encryption Æ Page 95.
^Lift the handset.
if nec.XAdjust the call volume.
Page 43
Basic functions43
Accepting a call via the loudspeaker (speakerphone
mode)
Notes on using speakerphone mode
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is active.
• The ideal distance between the user and the phone in speakerphone mode is
50 cm.
The phone rings. The caller is displayed.
Pay attention to the notes on voice encryption Æ Page 95.
nPress the key shown. The LED lights up.
or
Answer
Confirm the option shown.
The speakerphone function is activated.
if nec.XAdjust the call volume.
Ending the call
nPress the key shown. The LED goes out.
or
sPress the key shown.
Accepting a call via the headset
Prerequisite: A headset is connected.
Make sure your headset port is set up properly Æ Page 146.
The phone rings. The o key flashes.
oPress the key shown.
if nec. XAdjust the call volume.
Page 44
44Basic functions
Switching to speakerphone mode
People present in the room can participate in your call.
Prerequisite: You are conducting a call via the handset.
n]Hold down the key and replace the handset. Then release the key and proceed
with your call.
if nec. XAdjust the call volume.
U.S. mode
If your communication system is set to U.S. mode (consult your administrator),
you do not have to hold down the speaker key when replacing the handset when
switching to speakerphone mode.
nPress the key shown.
]Replace the handset. Proceed with your call.
if nec. XAdjust the call volume.
Switching to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^Lift the handset.
nThe key LED goes out.
Open listening
People present in the room can silently monitor your call.
It is not recommended to activate the open listening feature in connection
with a Bluetooth headset
quality depending on the headset and environment.
Prerequisite: You are conducting a call via the handset.
Activating
nPress the key shown. The LED lights up.
Deactivating
nPress the illuminated key. The LED goes out.
Æ Page 161 because this can lead to reduced
Page 45
Basic functions45
Making calls
Off-hook dialing
^Lift the handset.
jInternal calls: Enter the phone number.
External calls: Enter the external code and the station number.
Pay attention to the notes on voice encryption Æ Page 95.
The called party does not answer or is busy
\Replace the handset.
On-hook dialing
jInternal calls: Enter the phone number.
External calls: Enter the external code and the phone number.
Your system may also be programmed so that you have to press the
"internal" key before you dial the internal number.
You then do not have to enter an external code to call the external party
(automatic trunk seizure/prime line is not active; consult your
administrator).
Pay attention to the notes on voice encryption Æ Page 95.
The other party answers with speaker:
^Lift the handset.
orOn-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
nPress the key shown. The LED goes out.
Dialing with the headset connected
Prerequisite: The headset is connected.
jInternal calls: Enter the phone number.
External calls: Enter the external code and the phone number.
oThe headset key lights up.
The connection is set up as soon as your input is complete.
Make sure your headset port is set up properly Æ Page 146.
Pay attention to the notes on voice encryption Æ Page 95.
Page 46
46Basic functions
Dialing with repdial keys
Prerequisite: You have saved a number on a sensor key Æ Page 82.
SPress the programmed repdial key.
If the required phone number is on a different level, first press the programmed
sensor key "Level X" to shift levels.
You can also press the repdial key during a call and automatically initiate
a callback
Pay attention to the notes on voice encryption Æ Page 95.
Æ Page 47.
Ending the call
\Replace the handset.
sPress the key shown.
or
nPress the key shown.
Reject call
Rejecting a call
The phone rings. The caller is displayed.
Select and confirm the option shown.
The connection is cleared down. The caller receives the message "Currently not
possible".
Turning the microphone on and off
To prevent the other party from listening in while you consult with someone in
your office, you can temporarily switch off the handset microphone or the
handsfree microphone. You can also switch on the handsfree microphone to
answer an announcement via the telephone speaker
Prerequisite: A connection is set up, the microphone is activated.
pPress the key shown. The LED lights up.
or
pPress the illuminated key. The LED goes out.
Æ Page 50.
Page 47
Basic functions47
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party is placed
on hold.
if nec. gOpen the context menu Æ Page 29.
Consultation
Return to held call
Quit and return
Toggle/Connect
Conference
Confirm the option shown.
jCall the second party.
Pay attention to the notes on voice encryption Æ Page 95.
Return to the first party, the second party does not answer:
Confirm the option shown.
orEnd the consultation:
Select and confirm the option shown.
Switching to the held party (alternating)
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
Initiating a three-party conference
Select and confirm the option shown.
If voice encryption is not activated or not available on a conference party's
phone, the entire conference is not secure. It may be indicated that the call
is not secure
Æ Page 95.
Leave conference
Leaving a conference
Select and confirm the option shown.
For more information on conferences, see Æ Page 65.
Page 48
48Basic functions
Transferring a call
If the person you are speaking to wants to speak to another colleague of yours,
you can transfer the call to that colleague.
if nec. gOpen the context menu Æ Page 29.
Consultation
Transfer
Confirm the option shown.
jEnter the number of the party to whom you want to transfer the call.
[Announce the call, if necessary.
\Replace the handset.
or
Select and confirm the option shown1.
Using callback
You can request a callback if the station called is busy or if nobody answers. This
feature saves you from having to make repeated attempts to reach the user.
You receive a callback:
• When the other party is no longer busy,
• When the user who did not answer has conducted another call.
When configured (consult your administrator), all callback requests are
automatically deleted overnight.
Saving a callback
Callback
Answer
Prerequisite: You have reached a busy line or no one answers.
Confirm the option shown.
Accepting a callback
Prerequisite: A callback was saved. Your telephone rings and the following
message appears on the display "Callback: ...“.
^Lift the handset.
or
nPress the key shown. The LED lights up.
or
Confirm the option shown.
ZYou hear a ring tone.
Pay attention to the notes on voice encryption Æ Page 95.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 49
Basic functions49
Viewing and deleting a saved callback
cOpen the idle menu Æ Page 27.
View callbacks
Next callback
Delete
Exit
Select and confirm the option shown1.
Select and confirm to display additional entries.
Deleting a displayed entry
Confirm the option shown.
Ending retrieval
Select and confirm the option shown.
or
nPress the key shown. The LED goes out.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 50
50Enhanced phone functions
Enhanced phone functions
Accepting calls
Accepting a call via the headset
Prerequisite: You have connected a headset or are using a Bluetooth headset
Æ Page 161.
Make sure your headset port is set up properly Æ Page 146.
oThe LED flashes when a call is received.
Press the key shown.
or
Answer
Calls g
Pickup - directed
Confirm the option shown.
if nec.XAdjust the call volume.
Pay attention to the notes on voice encryption Æ Page 95.
Ending the call
oPress the key shown. The LED goes out.
or
sPress the key shown. The LED goes out.
Answering a call for another phone
You hear another telephone ring.
TPress the flashing key.
or
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown1.
Select and confirm the option shown.
Answer
Confirm the option shown.
or
jIf you know the number of the telephone that is ringing, enter it directly.
Pay attention to the notes on voice encryption Æ Page 95.
Answering a call in a team Æ Page 124.
Using the speakerphone
1. ”Differing display views in a HiPath 4000 environment”
Æ Seite 168
Page 51
Enhanced phone functions51
A colleague addresses you directly over the speaker with a speaker call. You
hear a tone before the announcement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speakerphone mode.
^Lift the handset and answer the call.
or
Mute off
HF answerback on
HF answerback off
Press the "OK" key to confirm your selection and answer the call.
or
nPress the key and answer.
If handsfree answerback is enabled (see below), you do not need to
switch on the microphone - you can answer directly. You can answer
immediately in speakerphone mode.
If handsfree answerback is disabled (default setting), follow the procedure
described above.
Placing a speaker call to a colleague
Enabling and disabling handsfree answerback
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
or
Select and confirm the option shown.
Æ Page 58.
Page 52
52Enhanced phone functions
Answering calls from the entrance telephone and
opening the door
If an entrance telephone has been programmed, you can use your telephone to
speak to someone at the entrance telephone and to activate a door opener.
If you have the proper authorization (consult your administrator), you can
activate the door opener, enabling visitors to open the door themselves by
entering a 5-digit code (e.g.
using a DTMF transmitter or the keypad installed).
Speaking to visitors via the entrance telephone
Prerequisite: Your telephone rings.
^Lift the handset within thirty seconds. You are connected to the entrance
telephone immediately.
or
^Lift the handset and answer the call.
jDial the entrance telephone number.
Opening the door from your telephone during a call from the
entrance telephone
Open door
Open door
More features g
Confirm the option shown.
Opening the door from your telephone without conducting a call
with the entrance telephone
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
jDial the entrance telephone number.
Special features must be taken into consideration if your telephone
operates with system networking via LAN
Æ Page 133!
Opening the door with a code (at the door)
jAfter ringing the bell, enter the five-digit code (using the keypad or a DTMF
transmitter). Depending on how the door opener has been programmed, a
doorbell call signal may or may not be forwarded.
Activating the door release
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Door opener on
3=change password
Select and confirm the option shown.
jDial the entrance telephone number.
jConfirm the five-digit code to change the code.
or
Select the displayed function and press "OK" to change the code.
Page 53
Enhanced phone functions53
1=enable with ring
2=enable without ring
More features g
Door opener off
Select and confirm the option shown.
or
Select and confirm the option shown. You can also open the door without a
doorbell ring.
Deactivating the door opener
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
Answering a call from an answering machine
Prerequisite: An answering machine is configured (consult your administrator).
xThe LED lights up. Press the key shown.
For a more detailed description of how this function works, refer to Æ Page 38.
Page 54
54Enhanced phone functions
Making calls
Redialing from a call list
For information about the call lists as well as sample entries, refer to Æ Page 36.
wPress the key until the call list you want is active.
Niels, Bohr g18.10.
gOpen the context menu.
Dial
gOpen the context menu.
Details
gOpen the context menu.
Dial
Select and confirm the entry you want.
The phone number is dialed immediately.
or
Confirm the option shown.
The phone number is dialed.
or
Select and confirm the option shown.
Confirm the option shown.
The phone number is dialed.
Pay attention to the notes on voice encryption Æ Page 95.
Using a personal phonebook
For information about the personal phonebook as well as sample entries, refer
to
Æ Page 33. For a description of how to create contacts, refer to Æ Page 84.
Calling a contact from the phonebook list
Niels, Bohr g
Dial
uPress the key shown until the "Personal" tab is active.
Searching for a contact Æ Page 33
or
Select with the TouchGuide.
iConfirm the option shown. The phone number defined as the default number
(
Æ Page 84) is dialed.
or
gOpen the context menu.
Select and confirm the required phone number using the icons.
Explanation of the icons Æ Page 33.
Pay attention to the notes on voice encryption Æ Page 95.
Page 55
Enhanced phone functions55
Calling a contact from a group
uPress the key shown until the "Personal" tab is active.
Optionsg
Groups
VIP g
View
Niels, Bohr g
Dial
Select and confirm the option shown.
gOpen the context menu.
Select and confirm the option shown.
Select the required group.
gOpen the context menu.
Confirm the option shown.
Select a group member.
iConfirm the option shown. The phone number defined as the default number
(
Æ Page 84) is dialed.
or
gOpen the context menu.
Select and confirm the required phone number using the icons.
Explanation of the icons Æ Page 33.
Pay attention to the notes on voice encryption Æ Page 95.
Page 56
56Enhanced phone functions
Using a system phonebook
For information about the system phonebook, refer to Æ Page 35.
uPress the key shown until the "System" tab is active.
or
cOpen the idle menu Æ Page 27.
Directory
1=internal
Marie, Curie g
Call
Isaac, Newton g
Select and confirm the option shown.
if nec.If the system phonebook contains multiple directories:
Confirm the option shown.
Search for a contact Æ Page 33.
or
Select with the TouchGuide.
iConfirm the option shown. The phone number is dialed immediately.
or
gOpen the context menu.
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
Using the LDAP directory
For information about the LDAP directory, refer to Æ Page 35.
Prerequisite: You searched for and selected a contact in an LDAP database
Æ Page 89.
Confirm; the phone number is dialed immediately.
Dial
Call
or
gOpen the context menu.
Confirm the option shown.
or
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
Page 57
Enhanced phone functions57
Making calls using system speed-dial numbers
Prerequisite: You know the system speed-dial numbers (consult your
administrator).
vOpen the Service MenuÆ Page 39.
Use speed dialing
Use speed dialing
Select and confirm the option shown1.
jEnter a three-digit speed-dial number.
Pay attention to the notes on voice encryption Æ Page 95.
if nec.Suffix dialing
jIf necessary, you can suffix-dial additional digits (for example, the user's
extension) at the end of the saved station number.
If this feature is configured, a suffix is automatically dialed (for example, "0" for
the exchange) if no entries are made within 4 or 5 seconds.
Dialing with speed-dial keys
Prerequisite: You have configured speed-dial keys Æ Page 57.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown
*Press the key shown.
jPress the required speed-dial key.
Pay attention to the notes on voice encryption Æ Page 95.
Configuring a speed-dial key
[1]
.
Destinations g
Change speed dial
Change
Save
You can program the keys 0 to 9 with ten frequently used phone
numbers.
vOpen the Service MenuÆ Page 39.
Confirm the option shown.
Select and confirm the option shown
[1]
.
*Press the key shown.
jPress the required speed-dial key. If the key is already in use, the programmed
phone number appears on the screen.
Confirm the option shown.
jFirst enter the external code and then the external station number.
Confirm the option shown.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 58
58Enhanced phone functions
orIf you make a mistake
Previous
Next
Change
Delete
Exit
Calls g
Speaker call
Select and confirm the option shown.
This deletes all numbers entered.
Confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
Talking to your colleague with a speaker call
You can make a speaker announcement through a loudspeaker if connected
(consult your administrator) or to an internal user with a system telephone
without any action on their part.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
jEnter the phone number.
Responding to a speaker call Æ Page 50.
Talking to your colleague with discreet calling
If this function has been configured (consult your administrator), you can join an
ongoing call conducted by an internal user on a system telephone with display.
You can listen in unnoticed and speak to the internal user without being
overheard by the other party (discreet calling).
^Lift the handset.
*945Enter the code.
jEnter your internal station number.
Your administrator can protect your telephone against discreet calling.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 59
Enhanced phone functions59
Automatic connection setup (hotline)
If this function is configured (consult your administrator), the system
automatically sets up a connection to a preset internal or external destination.
^Lift the handset.
Depending on the setting, the connection is either set up immediately or only
after a preset period of time (=
hotline after a timeout).
Reserving a trunk
If configured (consult your administrator), you can reserve an occupied line for
yourself.
When the line is free, you receive a call and a note on the display.
Prerequisite: "Currently busy" appears on the display.
Reserve trunk
Confirm the option shown.
Reserved line becomes free
ZYour phone rings. "Trunk is free" appears on the display.
^Lift the handset.
ZYou will hear the dial tone.
jEnter the external phone number.
Page 60
60Enhanced phone functions
Assigning a station number (not for U.S.)
If this function has been configured (consult your administrator), you can
selectively assign a specific number (DID number) to your telephone before
making an external call. The assigned number then appears on the called party's
display.
vOpen the Service MenuÆ Page 39.
Calls g
Temp o r ar y M NS
Select and confirm the option shown.
Select and confirm the option shown.
jEnter the DID number you wish to use.
jEnter the external phone number.
Associated dialing/dialing aid
If this function has been configured (consult your administrator), you can use a
dialing aid to dial numbers and set up calls for your telephone.
The operating procedure depends on whether the dialing aid is connected to the
S
bus or the a/b (T/R) port.
0
You can also use your system telephone as a dialing aid for other telephones.
Dialing aid on the S0 bus:
On the PC, select a destination and start dialing.
^The speaker on your telephone is switched on. Lift the handset when the other
party answers.
Dialing aid at the a/b (T/R) port:
Associated dial
On the PC, select a destination and start dialing.
"Lift the handset" appears on the PC screen.
^Lift the handset.
Dialing aid from your telephone for another telephone
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
jEnter the internal station number ("Call for:").
jEnter the number you wish to dial.
Page 61
Enhanced phone functions61
During a call
Using call waiting (second call)
You can still be reached by a caller even if you are already conducting a call. The
call waiting tone signals a second call.
You can ignore or accept the second call.
When you accept the waiting call, you can either end the first call or place it on
hold and resume the call later on.
You can also block the second call or the signal tone Æ Page 62.
Prerequisite: You are conducting a call and hear the camp-on tone (approx.
every six seconds).
Ending the first call and answering the second call
\Replace the handset. Your phone rings.
Pay attention to the notes on voice encryption Æ Page 95.
^Answer the second call. Lift the handset.
Call waiting
Quit and return
hz 23189 Coco
Placing the first call "on hold" and accepting the second call
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
You are connected to the second caller. The first party is placed on hold.
Ending the second call and resuming the first one
Confirm the option shown.
or
\Replace the handset.
Recall the first party.
^Lift the handset.
You are reconnected with the first party.
Page 62
62Enhanced phone functions
Preventing and allowing a second call (call waiting)
If this function has been configured (consult your administrator), you can prevent
or allow a second call
during an ongoing call.
vOpen the Service MenuÆ Page 39.
Æ Page 61 from being signaled by automatic camp-on
Call wait.trm.off
Call wait.trm.on
Waiting tone on
Waiting tone off
Select and confirm the option shown1.
or
Select and confirm the option shown.
Activating/deactivating the camp-on tone
You can suppress the camp-on tone (approx. every six seconds) for second
calls. A single special dial tone then alerts you to the waiting call.
Activating the call waiting tone
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
Deactivating the call waiting tone
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 63
Enhanced phone functions63
Parking a call
You can park up to ten internal and/or external calls. Parked calls can be
displayed and picked up on another telephone. This feature is useful,
for
example, if you want to continue a call at another phone.
Prerequisite: You are conducting a call.
vOpen the Service MenuÆ Page 39.
Calls g
Park a call
Calls g
Retrieve call
Select and confirm the option shown.
Select and confirm the option shown.
0 ... 9Enter the number of the park position (0 - 9) and make a note of it. If the park
position number you entered is not displayed, it is already in use; enter another
one.
Retrieving a parked call
Prerequisite: One or more calls have been parked. The phone is idle.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
0 ... 9Enter the park position number you noted earlier.
If the park position number you enter is not in use, you cannot retrieve the call.
If a parked call is not picked up, the call is returned to the telephone from
where it was parked (recall) after a specific period of time.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 64
64Enhanced phone functions
Placing an external call on hold
If you have programmed a hold key on your phone Æ Page 78, you can put
external calls on hold.
All other stations can then pick up the call on the assigned line.
SPress the "Hold" key.
Held on line: 801
Calls g
Retrieve line
The message of the relevant trunk appears (e.g. 801); note the trunk number.
If available, the LED of the assigned trunk key flashes slowly.
if nec.
\ or sReplace the handset or press the key shown.
Depending on the configuration, this may be necessary so other members can
also pick up the call on hold.
Picking up a held call
Prerequisite: One or more calls are on hold. The phone is idle.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
or
SIf the "Retrieve" key Æ Page 78 is available, press it.
jEnter the noted trunk number.
or
TIf there is a "Line:" key available for the relevant trunk, the LED flashes slowly.
Press the key shown.
Page 65
Enhanced phone functions65
Conducting a conference
In a conference call, you can talk to as many as four other parties at the same
time. These may be internal or external users.
You can only add parties to or remove them from a conference if you
initiated the conference.
[You are conducting a call.
if nec. gOpen the context menu Æ Page 29.
Start conference
Return to held call
Conference
Add party
Conference
Select and confirm the option shown.
jCall a third party.
if nec.If the third party does not answer:
Confirm the option shown.
Inform this party that you are initiating a conference.
Select and confirm the option shown.
ZA tone sounds every 30 seconds to indicate that a conference is in progress (can
be disabled, consult your administrator).
If voice encryption is not activated or not available on a conference party's
phone, the entire conference is not secure. It may be indicated that the call
is not secure
Æ Page 95.
Adding up to five parties to a conference
if nec.gOpen the context menu Æ Page 29.
Confirm the option shown.
jCall the new party.
Select and confirm the option shown.
Remove party
End conference
Removing parties from the conference
WSelect a station.
gOpen the context menu Æ Page 29.
Select and confirm the option shown.
If a participant who was connected to the conference via an unencrypted
line leaves, the conference remains unsecured.
Ending a conference
gOpen the context menu Æ Page 29.
Select and confirm the option shown.
or
\Replace the handset if this feature is configured (consult your administrator).
Page 66
66Enhanced phone functions
Removing the central office party from the conference
WSelect a station.
gOpen the context menu Æ Page 29.
Drop last conf. party
Leave conference
Calls g
DTMF dialing
Select and confirm the option shown.
Leaving a conference
gOpen the context menu Æ Page 29.
Select and confirm the option shown.
or
\Replace the handset if this feature is configured (consult your administrator).
Activating tone dialing/DTMF suffix-dialing
You can transmit dual-tone multifrequency (DTMF) signals during a call to
control devices, such
system.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
jYou can use the keys 0 through 9, ) and ( to transmit DTMF
signals.
as an answering machine or automatic information
Ending the call also deactivates DTMF suffix dialing.
Your system may be configured so that you can start DTMF suffix dialing
immediately after setting up a connection.
Page 67
Enhanced phone functions67
Recording a call
If configured (consult your administrator for details), you can record an active
call.
Prerequisite: You are on a call, the "Recording" key is configured Æ Page 78.
SPress the "Recording" key. The LED lights up.
You and the other party hear an acoustic announcement, indicating that
recording has started, and an acoustic signal is emitted approx. every 15
seconds during the entire recording session.
During recording, it is not possible to add further call parties.
Stopping recording
RPress the illuminated "Recording" key. The LED goes out.
Listening to a recording
Playback of the recording depends on the voice recording system used (see the
relevant user manual).
Consultation
Calls g
Speaker call
Transferring a call after a speaker call announcement
in a group
If this function has been configured (consult your administrator), you can use a
speaker call (announcement
group of users Æ Page 124.
Once a member of the group has accepted the call request, you can transfer the
waiting party.
Prerequisite: You are conducting a call.
Confirm the option shown. The other party is placed on hold.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
jEnter the group's station number.
[Announce the call.
When a member of the group accepts the call Æ Page 50, you are connected to
this party.
\Replace the handset.
or
Æ Page 58) to announce a call in progress to a
Transfer
Select and confirm the option shown1.
If the connection between the two other parties is not established within
45 seconds, the call from the first party returns to you (=recall).
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 68
68Enhanced phone functions
Sending a trunk flash
To activate ISDN-type services and features through the network carrier's
analog trunks or those of other communication platforms (such
hold"), you must send a signal to the trunks before dialing the service code or
telephone number.
Prerequisite: You have set up an external connection.
vOpen the Service MenuÆ Page 39.
as "consultation
Calls g
Trunk flash
Camp-on
Select and confirm the option shown.
Select and confirm the option shown1.
jEnter the service code and/or telephone number.
If you cannot reach a destination
Call waiting (camp-on)
Prerequisite: You have dialed an internal number and hear a busy signal. It is
important that you reach the called party.
Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy
tone is followed by the ring tone.
The called party can then respond Æ Page 61.
The called party can prevent this automatic call waiting Æ Page 62.
If this feature is configured (consult your administrator), you will hear the
ring tone and the message "Camp-on" is immediately displayed.
Override
Busy override - joining a call in progress
This function is only possible if it has been configured by your administrator.
Prerequisite: You have dialed an internal number and hear a busy signal. It is
important that you reach the called party.
Select and confirm the option shown.
The called party and person to whom this party is talking hear an alerting tone
every two seconds.
If the called party has a system telephone with display, the following appears on
the screen: „Override: (Number or name)".
You can now start talking.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 69
Enhanced phone functions69
Using night answer
When night answer mode is active, for example during a lunch break or after
office hours, all external calls are immediately forwarded to a specific internal
telephone (night station). The night station can be defined by your administrator
(=
standard night answer service) or by you (= temporary night answer service).
Activating
Night answer on
*=default
Save
Night answer off
Select and confirm the option shown.
Press the "OK" dialog key to confirm (= standard night answer service).
or
jEnter the destination number (= temporary night answer service).
Confirm the option shown.
Deactivating
Select and confirm the option shown.
The administrator can also configure an "automatic night answer service". The
automatic night answer service activates at specific times for your telephone
depending on how it is programmed.
You can deactivate the automatic night answer service or replace it with a night
answer service you configured.
Page 70
70Call forwarding
Call forwarding
You can immediately forward internal or external calls to different internal or
external telephones (destinations). (External destinations require special
configuration in the system.)
Select your preferred method:
• ”Call forwarding key” Æ Seite 71
• ”Activating call forwarding via the Program/Service menu ”
You can program additional call forwarding instructions via the Program/Service
menu
”Using system forwarding instructions” Æ Seite 75.
When call forwarding is active, a special dial tone sounds when you lift the
handset.
If DID DTMF is active (consult your administrator), you can also forward
calls to this destination.
If you are a call forwarding destination, the call forwarding key will flash
Æ Page 18.
Æ Seite 74
Active call forwarding indication
An active call forwarding instruction is indicated on the display when your phone
is idle
Æ Page 27:
rThe key LED lights up.
The call forwarding icon, the phone number and, where applicable, the name of
the forwarding destination are displayed on the first line below the status bar.
The name of the party is used if stored in the phonebook.
220870 Dalai Lama
If call forwarding is activated for internal or external calls, the number is
preceded by the abbreviation "INT" or "EXT".
INT Dalai, Lama
Page 71
Call forwarding71
Overview of call forwarding types
Different input masks are displayed depending on how you program call
forwarding (call forwarding key
Æ Page 74). The entries in the relevant menus correspond as explained in the
following table:
Æ Page 71 or Program/Service menu
Call forwarding key
Variable: All calls
All calls are forwarded, the saved phone number is deleted after deactivation.
Variable: External calls
Only external calls are forwarded.
Variable: Internal calls
Only internal calls are forwarded.
Program/Service menu
1=all calls
2=external calls only
3=internal calls only
Call forwarding key
rThe call forwarding key offers a quick way to activate/deactivate call forwarding
instructions
these instructions Æ Page 71.
Editing call forwarding instructions
Press the call forwarding key to open the "Forwarding" page. It provides an
overview of all call forwarding types Æ Page 71.
You can select a call forwarding type here and set station numbers as forwarding
destinations.
z
rPress the key briefly. The LED lights up.
You can also configure this setting via the web interface Æ Page 171.
Æ Page 74 and open the "Forwarding" page where you can edit
Call forwarding
Variable: All calls g
Select and confirm the option shown.
The "Forwarding" page opens.
Select a call forwarding type Æ Page 71.
iConfirm the option shown to enter a forwarding destination directly Æ Page 72.
or
gEnter the phone number via a context menu Æ Page 72. The forwarding
destination is automatically deleted when call forwarding is deactivated
Æ Page 74.
All changes made here take effect immediately after a short timeout.
Page 72
72Call forwarding
Editing forwarding destinations
Entering a phone number directly
Prerequisite: The cursor is in a phone number input field.
2208|
jEnter the phone number.
or
W Select and confirm the option shown to insert the phone number just copied
Æ Page 72.
WSelect and confirm the option shown.
Entering a phone number via a context menu
Prerequisite: You selected a call forwarding type Æ Page 71.
gOpen the context menu.
Enter destination
Paste
220870
Select and confirm the option shown.
jEnter the phone number.
W Select and confirm the option shown.
or
Select and confirm the option shown to insert the phone number just copied
Æ Page 72.
or
Select and confirm a forwarding destination in the list of favorites Æ Page 73.
Copying a phone number
Prerequisite: The cursor is in an input field that contains a station number:
WSelect and confirm the option shown to copy the phone number.
The phone number copied remains on the clipboard until you copy another
phone number or you finish editing call forwarding.
Page 73
Call forwarding73
Saving a phone number as a favorite for call forwarding
You can save up to five phone numbers as favorites. These phone numbers then
appear in the context menu when you are programming a call forwarding
destination.
If you use a station number for a contact that is already stored in the personal
phonebook, the submenu for the call forwarding type selected shows the
relevant name with the appropriate icon rather than the station number.
Example:
Variable: All calls g
Dalai, Lama
z
rPress the key shown.
You can also configure this setting via the web interface Æ Page 169.
Edit call forwarding
Variable: All calls g
Edit favourites
Save & exitg
Select and confirm the option shown.
The "Forwarding" page opens.
Select a call forwarding instruction of your choice.
gOpen the context menu.
Select and confirm the option shown.
The "Edit favourite numbers" page opens. Existing phone numbers are
displayed.
Select and confirm the phone number input field, for example "1".
jEnter the phone number Æ Page 72.
bSelect the "Options" entry.
Select and confirm the option shown.
Page 74
74Call forwarding
Forwarding express activation for "all calls"
rPress the key briefly. The LED lights up.
jEnter the forwarding destination Æ Page 72.
Umleitung festlegen
Dalai, Lama
Forwarding on
Confirm the option shown.
orThe last forwarding destination saved for "all calls" is the first entry in the pop-
up menu:
Select and confirm the option shown.
Call forwarding is now active for all calls. The forwarding destination is
automatically deleted when call forwarding is deactivated
Æ Page 74.
Activating call forwarding via the Program/
Service menu
Configuring via the Service Menu
cOpen the idle menu Æ Page 27.
Special features must be taken into consideration if your telephone
operates with system networking via LAN
Select and confirm the option shown.
Æ Page 130!
1=all calls
2=external calls only
3=internal calls only
Save
Forwarding off
Confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
jEnter the destination number.
Confirm the option shown.
Deactivating call forwarding
rPress the illuminated key. The key LED goes out.
or
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
Page 75
Call forwarding75
Using system forwarding instructions
Call forwarding no reply (CFNR)
Calls that are not answered after three rings (=default, can be adjusted by
administrator) or that are received while another call is ongoing can be
automatically forwarded to a specified telephone.
vOpen the Service MenuÆ Page 39.
Destinations g
CFNR on
Change
Save
Destinations g
CFNR off
Delete
Confirm the option shown.
Select and confirm the option shown.
if nec.If a phone number is already entered:
Confirm the option shown.
jEnter the destination phone number.
• Enter the internal station number for internal destinations.
• Enter the external code and the external station number for external
destinations.
Confirm the option shown.
Deactivating call forwarding/deleting a destination:
vOpen the Service MenuÆ Page 39.
Confirm the option shown.
Select and confirm the option shown.
Confirm to deactivate and delete the forwarding destination.
or
Exit
Select and confirm to return to idle mode and not deactivate call forwarding.
If CFNR is activated, "CFNR on" appears briefly on the display after you
hang up.
Page 76
76Call forwarding
Call forwarding in the event of telephone failure
(CFSS)
If configured (consult your administrator), you can define an internal or external
call forwarding destination that activates in the event of telephone failure.
vOpen the Service MenuÆ Page 39.
Destinations g
Forward Line: CFSS on
Change
Save
Destinations g
Forward Line: CFSS off
Delete
Exit
Confirm the option shown.
Select and confirm the option shown.
if nec.If a phone number is already entered:
Confirm the option shown.
jEnter the destination number.
Confirm the option shown.
Deactivating call forwarding/deleting a destination
vOpen the Service MenuÆ Page 39.
Confirm the option shown.
Select and confirm the option shown.
Confirm to deactivate and delete the forwarding destination.
or
Select and confirm to return to idle mode and not deactivate call forwarding.
Page 77
Call forwarding77
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN)
(not for U.S.)
If this function has been configured (consult your administrator), you can forward
calls to your assigned multiple subscriber number (MSN) (DID number) directly
within the carrier network.
For example, you can forward your phone line to your home phone after
business hours.
Trunk FWD on
1=immediate
2=on no answer
3= on busy
Save
Trunk FWD off
1 or 2 or 3Enter the activated call forwarding type.
Select and confirm the option shown.
Select and confirm the call forwarding type required.
or
or
jEnter your DID number.
jEnter the destination number (without the external code).
Confirm the option shown.
Deactivating call forwarding
Select and confirm the option shown.
Confirm the displayed call forwarding type.
or
jEnter your DID number.
Page 78
78Programming sensor keys
Programming sensor keys
You can program frequently used functions, station numbers or procedures onto
the sensor keys on your OpenStage
Configuring function keys
See also Æ Page 21.
Example: Programming the Shift key
SPress and hold the required sensor key.
60/60 G/80/80 G.
Assign telephony function
Prog. feature key
Change key
More features g
Shift key
Save incomplete
Confirm the option shown.
or
vOpen the Program/Service menu Æ Page 39.
Select and confirm the option shown.
SPress the required sensor key.
If the key is already in use, the programmed phone number appears on the
display.
Confirm the option shown.
A list of all available functions is displayed, see the overview Æ Page 79.
Select and confirm the option shown.
Confirm the option shown.
if nec.
Select and confirm the option shown.
Some functions (e.g. with "Call forwarding") can be saved even if incomplete.
This
means that when later initiating the function by pressing the button, further
inputs are required.
Save
Confirm the option shown.
To activate the programmed function, briefly press the relevant key. For
functions that can be switched on/off such as "Do not disturb", press once
to switch the function on and press again to switch the function off. When
the function is switched on, the LED lights up.
The label appears automatically and cannot be changed for the Shift key. It can
be changed for all other functions
The LED displays show the status of the function Æ Page 21 and Æ Page 79.
Æ Page 83.
Page 79
Programming sensor keys79
Overview of functions
The functions are split into the following menus:
• Destinations
• Control Relay
• PIN and Authorization
• Calls
• More Features
The available functions depend on your configuration. If a function is
missing, consult your administrator.
Saved function LED displays
Call forwarding, Forwarding - trunk, Forward line, Night answer, Do not
disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback
on/off, Join/leave group, Caller ID suppression, Call wait.trm., Waiting tone
off, Ring transfer, Recording, Door opener on/off, Control relay
(only
for HiPath 3000), Ringing group on, Shift key, UCD (Available on/off,
Work on/off), Night answer on/off, MULAP Privacy Release:
SSaved function is not activated.
RSaved function is activated.
Callback:
SYou have no entry for callback.
RYou have an entry for callback.
Repdial key (internal), Direct station select:
SParty not on a call.
RParty is on a call or has activated DND.
TFlashing quickly - I'm being called, please accept.
Flashing slowly - another party is being called and has not yet accepted the call.
SNo call via corresponding trunk.
RActive call via the corresponding trunk.
TFlashing quickly - call on the corresponding trunk, call pickup is possible by
pressing the sensor key.
Flashing slowly - a call is placed on hold on the relevant trunk.
Trunk group key:
SAt least one trunk is free.
RAll lines in this trunk group are occupied.
View call charges:
SNo chargeable calls have been set up since the last check.
RChargeable calls have been set up since the last check.
Call forwarding, Forward line:
TFlashing slowly - your line is a call forwarding destination.
Fax/answering machine details:
SNo fax received or no message on the answering machine.
RFax received or message on the answering machine.
View the number of calls:
Page 80
80Programming sensor keys
SNo waiting callers.
TFlashing quickly - callers waiting (certain number is exceeded).
Flashing slowly - callers waiting (certain number is reached).
Data I/O service:
SNo connection to an application.
RActive connection to an application.
TFlashing slowly - connection to an application is temporarily interrupted.
The following functions programmed on keys do not have a LED function:
Repdial key (external), Procedure key, Trace call, Speed dial, Disconnect, Clear,
Lock all phones, Send message, Phonebook (1=internal, 2=LDAP), Call waiting,
Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk,
Release trunk, Temporary phone, Override, Park a call, Pickup - directed,
Pickup - group, Account code, Show call charges, Page, Answer page, Timed
reminder, Open door, DTMF dialing, Recall key, Room monitor, Hold key,
Consult internal, Consultation, Associated dial, Associated serv., Tel. data
service, Relocate/Change number, Mobile login, Discreet call.
Page 81
Programming sensor keys81
Programming a procedure key
Numbers and functions that require further input, i.e. which contain several
operating steps, can be saved on a key on your telephone.
SPress and hold the required sensor key.
Assign telephony function
Select and confirm the option shown.
or
vOpen the Program/Service menu Æ Page 39.
Prog. feature key
Select and confirm the option shown.
SPress the required sensor key.
If the key is already in use, the programmed phone number appears on the
Change key
More features g
Procedure key
display.
Confirm the option shown.
Select and confirm the option shown.
Confirm the option shown.
jEnter procedure. Example:
*67Code for associated dialing.
231Number of the phone for which the call should be made.
01234The number to be dialed.
if nec. SPress the "Pause" key to enter pauses (a "P" appears on the display).
Save
Confirm the option shown.
Previous
Key label
Exit
Another key
orIf you make a mistake:
Select and confirm the option shown.
This deletes all numbers entered.
if nec.
Select and confirm the option shownÆ Page 83.
Confirm the option shown.
or
Select and confirm the option shown.
Select the stored procedure by pressing the sensor key.
Procedures with activatable/deactivatable functions are activated by
pressing the sensor key once and deactivated by pressing it again.
You can press the procedure key during a call to automatically send the
saved digits as DTMF signals
Æ Page 66.
Page 82
82Programming sensor keys
Configuring repdial keys
You can also program internal and external station numbers at the second level.
The LED function is not available for internal station numbers at the second
level.
To program the second level, you have to program a "Shift" key Æ Page 78.
See also Æ Page 21.
SPress and hold the required sensor key.
Assign telephony function
Prog. feature key
Next level
Change key
Destinations g
Repdial key
Speed dial
Select and confirm the option shown.
or
vOpen the Program/Service menu Æ Page 39.
Select and confirm the option shown.
SPress the required sensor key.
If the key is already in use, the programmed phone number appears on the
display.
if nec.
Select and confirm to save the phone number on the second level.
Confirm the option shown.
Confirm the option shown.
Confirm the option shown.
jEnter the phone number.
or
Select and confirm the option shown.
jEnter the speed-dial number (the speed-dial numbers correspond to the system
phonebook
Æ Page 35).
Key label
Exit
Another key
if nec.
Select and confirm the option shownÆ Page 83.
Confirm the option shown.
or
Select and confirm the option shown.
Page 83
Programming sensor keys83
Changing the label retrospectively
The label set when a repdial key was programmed can also be subsequently
changed.
Changing the label
vOpen the Program/Service menu Æ Page 39.
Prog. feature key
Change key
Next level
Key label
Change
Change
Default label
Save
Previous
Exit
Select and confirm the option shown.
SPress the required sensor key.
The assignment is displayed on the screen.
Confirm the option shown.
if nec.
Select and confirm to make the change on the second level.
Select and confirm the option shown.
Confirm the option shown.
jEnter the required key label text Æ Page 22.
Confirm the option shown.
or
Select and confirm to reset to the default label.
Select and confirm the option shown.
or
Select and confirm to cancel the entry.
Confirm the option shown.
Assign telephony function
Next level
Clear key
Exit
Deleting sensor key programming
SHold down the required key.
Select and confirm the option shown.
if nec.
Select and confirm the option shown to delete the entries on the second level.
Select and confirm the option shown.
Select and confirm the option shown.
Page 84
84Phonebooks and call lists
Phonebooks and call lists
Personal phonebook
For a detailed description of this function, refer to Æ Page 33.
Creating a new contact
uPress the key shown until the "Personal" tab is active.
Optionsg
New contact
Last name
Business 1
Save & exit
Save
Confirm the option shown.
Confirm the option shown.
The form for entering contact data opens.
Confirm the option shown.
jEnter and confirm text Æ Page 25.
Select and confirm the option shown.
jEnter the phone number Æ Page 23 and confirm.
if nec. eSelect and fill out additional fields.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Defining the default number
If you have multiple numbers saved for a contact, you can define the default
number here that should be used automatically when dialing directly using the
phonebook
Æ Page 54.
Niels, Bohr g
Details
Business 1g
Mobile
Save & exit
Save
uPress the key shown until the "Personal" tab is active.
Select a contact.
gOpen the context menu.
Select and confirm the option shown.
Select the "Default No." entry.
The phone displays the current setting.
Confirm the option shown.
Select the required phone number and confirm.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Page 85
Phonebooks and call lists85
Saving a picture for a contact
Prerequisite: Your administrator has uploaded pictures to the OpenStage.
uPress the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
No pictureg
Picture 1
Save & exit
Save
Niels, Bohr g
Select a contact.
gOpen the context menu.
Select and confirm the option shown.
Select the "Picture" entry.
The phone displays the current setting.
Confirm the option shown.
Select and confirm the picture you wish to use.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Changing contact data
uPress the key shown until the "Personal" tab is active.
Select a contact.
gOpen the context menu.
Details
Save & exit
Save
Select and confirm the option shown.
eSelect the required field.
if nec. hDelete existing text.
jEnter the new text Æ Page 25 and confirm.
if nec.eSelect and edit additional fields.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Page 86
86Phonebooks and call lists
Managing the phonebook
Defining the contact display format
uPress the key shown until the "Personal" tab is active.
Optionsg
Display
Niels, Bohr g
Delete
Delete
Confirm the option shown.
Select and confirm the option shown in the context menu.
eSelect and confirm the display format.
ExampleOption
Miller, PeterLastname, Firstname
Peter MillerFirstname Lastname
Miller, PLastname, F
P MillerF Lastname
hPress the key shown.
The display format is changed immediately.
Deleting contacts from the phonebook
uPress the key shown until the "Personal" tab is active.
Select a contact.
gOpen the context menu.
Select and confirm the option shown.
Confirm in the pop-up menu.
Optionsg
Delete all
Delete all entries
The selected entry is deleted.
Deleting all phonebook entries
uPress the key shown until the "Personal" tab is active.
Confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm in the pop-up menu.
All entries are deleted.
Page 87
Phonebooks and call lists87
Managing groups
Creating a group
uPress the key shown until the "Personal" tab is active.
Optionsg
Groups
Optionsg
New group
Save & exit
Save
Confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm the option shown.
Confirm the option shown in the context menu.
Select the "Group name" entry.
Confirm the option shown.
jGive the group a name Æ Page 25.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
The new group is saved.
Adding a contact to a group
uPress the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
No groupg
VIP
Save & exit
Save
Select a contact.
gOpen the context menu.
Select and confirm the option shown.
Select the "Groups" entry.
Confirm the option shown.
Select and confirm a group in the context menu.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Page 88
88Phonebooks and call lists
Deleting a contact from a group
uPress the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
VIP g
No group
Save & exit
Save
Optionsg
Groupsg
Select a contact.
gOpen the context menu.
Select and confirm the option shown.
Select the "Groups" entry.
Confirm the option shown.
Select and confirm the option shown in the context menu.
bSelect the "Options" entry.
Select and confirm the option shown.
or
hPress the key shown.
Confirm the option shown.
Deleting a group
uPress the key shown until the "Personal" tab is active.
Confirm the option shown.
Select and confirm the option shown in the context menu.
VIP g
Delete
Delete
Select and confirm a group.
Select and confirm the option shown.
Confirm in the pop-up menu.
The group is deleted and, if necessary, any assigned contacts remain saved in
the phonebook.
Page 89
Phonebooks and call lists89
LDAP database
For information about the LDAP directory, refer to Æ Page 35.
Finding an LDAP entry
Pay attention to the notes on voice encryption Æ Page 95.
uPress the key shown until the "Corporate" tab is active.
Optionsg
Find
Find
Find
Coco, Chanel g
Details
Confirm the option shown.
Confirm the option shown in the context menu.
Scroll to the required search field (for example, "First name").
Confirm the option shown.
jEnter search text Æ Page 25.
bSelect the "Options" entry.
Confirm the option shown.
Confirm the option shown in the context menu.
If several entries match your search criteria, all are displayed in alphabetical
order.
Viewing information about an LDAP entry
Select an entry.
gOpen the context menu.
Select and confirm the option shown in the context menu.
All available information is displayed.
Page 90
90Phonebooks and call lists
Importing an LDAP entry into the local phonebook
Coco, Chanel g
Save
K
Select an entry.
gOpen the context menu.
Select and confirm the option shown in the context menu. The entry is copied
with all details into the personal phonebook. The "Contact created" message
appears.
The view changes to the personal phonebook.
Quick search
uPress the key as often as required until the "Corporate" (LDAP) tab is active.
jEnter the initial letter of the last name you need, for example "K".
A single-line search window appears at the lower edge of the display.
Do not enter any further characters. After a predefined period of time or after
pressing the
displayed. You can restrict the output by entering the second and other letters.
The ( key is used to switch between letters and numbers. The h key is used
to delete individual characters.
You can control the search individually by entering extended characters. To
select extended characters, first press the * key.
i key, all available names with the corresponding initial letter are
Rule list:
?Extended characterDescription
#Searches for the exact string before the extended
character
,You can enter first and last name separately using a
comma. A search is carried out for the last name
(possibly using a wildcard) and the first name with the
first character after the comma.
*Wildcard. This searches for the character entered and
all possible subsequent characters
Page 91
Phonebooks and call lists91
Call lists
For a detailed description of this function, refer to Æ Page 36.
Viewing details
wPress the key until the call list you want is active.
Niels, Bohr18.10.
Details
Niels, Bohr18.10.
Delete
Optionsg
Select the entry you want.
gOpen the context menu Æ Page 29.
Select and confirm the option shown.
For illustrated examples and descriptions of the displayed information, refer to
Æ Page 37.
Deleting entries
Deleting an individual entry
wPress the key until the call list you want is active.
Select the entry you want.
gOpen the context menu Æ Page 29.
Select and confirm the option shown.
The entry is deleted.
Deleting all entries in a list
wPress the key until the call list you want is active.
Confirm the option shown.
Delete all
Confirm the option shown in the context menu.
All entries in the list displayed are deleted.
Page 92
92Phonebooks and call lists
Copying entries from the call lists
into the personal phonebook
wPress the key until the call list you want is active.
Niels, Bohr18.10. 07:06am
Copy as contact
Save and change
Save without changing
Select the entry you want.
Select and confirm the option shown in the context menu.
You have the following options for "Create contact":
• Save and change
• Save without changing
• Exit (without saving)
Save and change
Select and confirm the option shown.
The screen to edit a contact in the personal phonebook opens Æ Page 85. Fill
out the relevant fields accordingly and save the new contact.
Save without changing
Select and confirm the option shown.
An entry is created and the message "Contact created" is displayed. If you open
the phonebook, you will be prompted to update the directory. A "Copied
contacts" group is created for such entries so that you can find them more easily.
Page 93
Displaying and assigning call charges93
Displaying and assigning call charges
Displaying call charges (not for U.S.)
For the current call
Call charges are shown by default on the display when a call ends.
If you want to display call charges as they occur during a chargeable call, your
administrator must request this option from the network operator.
Call charge display must be requested from the network operator and configured
by the relevant administrator.
Depending on the setting, call charges are displayed during or after a call.
Depending on the network operator, free external calls are also displayed. The
message "Free of Charge" appears on the display either before or during the
call.
If the cost indication facility has not been installed, the display will show the
dialed number and/or the duration of the telephone call.
If a call is forwarded, call charges are assigned to the destination of the
call transfer operation.
More features g
Show call charges
For all calls and for the last call
Connection charges for the last chargeable call made are displayed first. After
five seconds, the accumulated connection charge (total) is displayed.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 94
94Displaying and assigning call charges
Displaying call charges for another
telephone (not for U.S.)
If configured (consult your administrator), you can also display and print
information on chargeable calls for other phones (such
Prerequisite: You have programmed the function "Show call charges" on a key
Æ Page 78.
The LED lights up to indicate that you have conducted a chargeable call since
the last time you viewed the charges.
SPress the "Call Charges" key. Chargeable calls are displayed.
WSelect a connection.
as a pay phone).
Print
Delete
Add'l information
Exit
Calls g
Account code
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
Dialing with call charge assignment
You can assign external calls to certain projects.
Prerequisite: Your administrator has defined account codes for you.
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
jEnter the account code.
#=Save
if nec. #Press the key shown.
or
Confirm the option shown.
Depending on configuration (please consult your administrator):
jEnter the external phone number.
You can also enter the account code during an external call.
Page 95
Privacy/security95
Privacy/security
Voice encryption
Please see also the explanations on Æ Page 13.
Notes on voice encryption
Warning about an unencrypted connection
Your administrator can define in the communication system whether and how
you are notified of unencrypted calls.
ZWarning tone
and/or
Unencrypted call
23189 Coco g 01:39
23133 Yves g 01:63
This message appears on the display.
You will then receive a warning tone and/or a message on the display when you
accept a call, accept a consultation call or are connected to a conference and
the connection to a call partner is unencrypted.
Notice about an encrypted connection
A closed padlock icon appears next to the subscriber ID.
Notice about an unencrypted connection
A struck-through padlock symbol appears next to the caller ID.
Page 96
96Privacy/security
User password
You can protect access to the user menu with the user password Æ Page 39.
User
if nec. jEnter and confirm the user password.
Change user password
Current Password
New user password
Confirm New user password
z
You can also configure this setting via the web interface Æ Page 169.
vPress the key shown until the "Settings" tab is active.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
jEnter the current password (at least six characters) and confirm your entry.
Select and confirm the option shown.
jEnter the new password (at least six characters) and confirm your entry.
Select and confirm the option shown.
jEnter and confirm the new password once more.
Save & exit
Select and confirm the option shown.
Page 97
Privacy/security97
Turning ringer cutoff on and off
If you do not wish to take calls, you can activate the ringer cutoff function. Calls
are only identified by one ring signal, an indication on the display and a key that
has been programmed to flash (such
Activating
cOpen the idle menu Æ Page 27.
as a trunk key).
Ringer cutoff on
Ringer cutoff off
Select and confirm the option shown1.
Deactivating
cOpen the idle menu Æ Page 27.
Confirm the option shown.
Deactivating the ringtone
You can deactivate your ringtone if you do not want to be disturbed by your
phone ringing.
Deactivating
*Press the key shown until the icon for the deactivated ring tone appears on the
display
Activating
*Press the key shown until the icon for the deactivated ring tone disappears from
the display.
Æ Page 24.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 98
98Privacy/security
Do not disturb
If you do not wish to take calls, you can activate do not disturb. Internal callers
hear the busy tone, external callers are connected to another phone, which you
can specify (consult your administrator).
With multi-line telephones, "Do not disturb" can only be used for the
primary line
Activating
cOpen the idle menu Æ Page 27.
Æ Page 116.
Do not disturb on
DND off
Suppress call ID
Select and confirm the option shown. The DND icon appears on the status bar
Æ Page 24.
Deactivating
cOpen the idle menu Æ Page 27.
Confirm the option shown.
When you lift the handset, you will hear a special tone (continuous
buzzing) reminding you that "Do not disturb" is activated.
Authorized internal callers automatically override the DND feature after
five seconds.
Suppressing your phone number on the
called party’s phone
You can prevent your station number or name from appearing on the displays of
external parties you call. This setting remains active until you deactivate it.
Activating
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
Restore caller ID
Deactivating
cOpen the idle menu Æ Page 27.
Select and confirm the option shown.
Your administrator can activate/deactivate caller ID suppression for all
phones.
Page 99
Privacy/security99
Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the
monitoring phone.
When you call this phone, you can immediately hear what is happening in that
room.
Activating the telephone to be monitored
vOpen the Service MenuÆ Page 39.
Room monitor
Select and confirm the option shown.
You can either leave the telephone in speakerphone mode or lift the handset and
leave it directed towards the noise source.
Deactivating the telephone to be monitored
vPress the illuminated key. The LED goes out.
or
\Replace the handset.
Monitoring the room
jEnter the internal station number of the phone located in the room that you wish
to monitor.
Trace call – identifying anonymous callers
(not for U.S.)
You can identify malicious external callers. You can record the caller's phone
number during a call or for up to 30
in the process.
seconds after a call. You should not hang up
Trace call
vOpen the Service MenuÆ Page 39.
Select and confirm the option shown.
If the trace is successful, the transmitted data is stored by your network
operator. Consult your administrator.
Page 100
100Privacy/security
Locking the telephone to prevent
unauthorized use
You can prevent unauthorized parties from accessing certain functions on your
phone during your absence, for example you can prevent external phone
numbers being dialed or your mailbox being accessed. Consult your
administrator to determine which functions are locked.
Locking the phone
cOpen the idle menu Æ Page 27.
Lock phone
Select and confirm the option shown.
or
#Press the key shown.
jEnter code (telephone lock) Æ Page 101.
The lock icon appears on the status bar Æ Page 24.
When the phone is locked, a special dial tone sounds when the handset
is lifted. Internally, users can make calls as normal.
Your phone can also be locked or unlocked by an authorized party