Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001 standards and are certified by an external certification
company.
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provi de the respective chara cteristics shall onl y exist if expressly agreed in
the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and
Solutions GmbH & Co. KG. All other company, brand, product and service names are
trademarks or registered trademarks of their respective holders.
unify.com
Important Information3
7
7
7
Important Information
For safety reasons, the telephone should only be supplied with power:
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or
Never open the telephone or a key module. Should you encounter any problems,
contact the responsible administrator.
Use only original accessories! The use of other accessories may be hazardous and
will render the warranty, extended manufacturer's liability and the CE marking in
valid.
-
Trademarks
The compliance of the equipment according to EU directives is confirmed by the CE
mark. This Declaration of Conformity and, where applicable, other existing declarations of conformity as well as further information on regulations that restrict the usage of substances or affect the declaration of substances used in products can be
found in the Unify Expert WIKI at
http://wiki.unify.com under the section “Declarations of Conformity”.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government
or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse
and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact
your city office, waste disposal service, the shop where you purchased the product
or your sales representative.
The statements quoted above are only fully valid for equipment which is installed
and sold in the countries of the European Union and is covered by the European Di
rective 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.
-
4Trademarks
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be
kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to
damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Software update
During a software update, the phone must not be disconnected from the power supply unit
#
or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.
Product support on the internet
Information and support for our products can be found on the Internet at:
http://www.unify.com.
Technical notes, current information about firmware updates, frequently asked questions and lots
more can be found on the Internet at:
This document contains general descriptions of the technical options, which may not always be
available in individual cases. The respective features must therefore be individually defined in the
terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following
reasons:
• The function is not configured for you or your telephone. Please contact your system support
representative.
• Your communications platform does not feature this function. Please contact your Unify sales
partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions.
It contains important information on the safe and proper operation of your OpenStage phone.
These instructions should be strictly complied with to avoid operating errors and ensure optimum
use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is structured in a user-friendly manner. This means you are guided step-by-step
through the operation of the OpenStage.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains
quick and reliable explanations of frequently used functions.
Service
The Unify service department can only help you if you experience problems or defects with
the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your
country.
Intended use
The OpenStage phone was developed as a device for speech transmission and should be placed
on the desk. Any other use is regarded as unauthorized.
12General information
Telephone type
The identification details (exact product designation and serial number) of your telephone can be
found on the nameplate on the underside of the base unit. Specific details concerning your com
munications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or
problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view of the display while elim-
inating light reflexes.
Single-line telephone/multi-line telephone
Your OpenStage 60/80 T phone is "multiline-enabled". This means that your administrator can
configure multiple lines on your phone, which is not the case with single-line phones. Each line is
assigned an individual phone number which you can use to make and receive calls.
-
The programmable sensor keys function as line keys on multi-line phones page 100.
When using a multi-line phone to make and receive calls, certain particulars must be taken into
account
page 100 ff.
Executive-secretary functions
The executive-secretary configuration is a special case. This is a multi-line telephone with special
features (e.g.
utive-secretary use page 113 ff.
"Call transfer to exec", "Pickup", and "Alt. Answer"), configured especially for exec-
Getting to know your OpenStage phone13
7
1
1
4
6
9
3
8
2
5
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on
your OpenStage phone.
The only difference between the OpenStage 80 T and OpenStage 60 T is in their casing.
The user interface of your OpenStage 60/80 T
The diagram shows an OpenStage 60 T, the description applies to both product variants.
1You can make and receive calls as normal using the handset.
2The large graphic display permits intuitive operation of the phone page 22.
Using the mode keys you can conveniently use the phone’s applications. To select a tab
within an function press the relevant key repeatedly until the required tab is
3
displayed.
Use the TouchGuide to navigate conveniently through the applications on your telephone
4
page 18.
You can customize your telephone by assigning phone numbers and functions to the pro-
5
grammable sensor keys page 19.
The function keys allow you to call up the most frequently used functions during a call
6
(e.g.
Audio keys are also available, allowing you to optimally configure the audio features on
7
your telephone
The TouchSlider allows you to adjust the current volume (e.g. telephone rings - ringer vol-
8
ume) page 16.
9Incoming calls are visually signaled via the call display.
10The keypad can be used to enter phone numbers and text page 21.
page 17
Disconnect) page 16.
page 16.
14Getting to know your OpenStage phone
HiPath
Key Module
Handset
USB memory stick
[1]
USB
(For example, 1st party CTI or OpenStage Manager)
Interface for key modules;;
OpenStage phone adapter;;
1 Use an extension cable such as C39195-Z7704-A5 to connect the USB memory stick.
The port is not suitable for USB hubs.
1
Color TFT
320x240
Color TFT
320x240
;;
Getting to know your OpenStage phone15
OpenStage Key Module
The OpenStage Key Module is a key module attached to the side of the phone that provides 12
additional
Like keys on the phone, these keys can be programmed and used according to your needs
page 19.
The diagram shows an OpenStage Key Module for OpenStage 80 T.
You can attach up to two OpenStage Key Modules to your OpenStage 60/80 T.
illuminated, programmed keys.
To operate one or more key modules, you always need a power supply unit.
Other technical explanations, safety notices, and installation instructions can be found in the
relevant documentation.
You can find this on the Internet at http://www.unify.com
OpenStage Manager
This program offers an additional option for tailoring your OpenStage to your personal needs.
Contact your administrator for the latest version of OpenStage Manager.
16Getting to know your OpenStage phone
Icon used in the manual:
X
Keys and controls
Function keys
Key Function when key is pressed
s End (disconnect) call page 40.
r Edit, activate/deactivate call forwarding page 64.
q Key currently has no function.
Audio controls
Audio keys
Key Function when key is pressed
n Activate/deactivate the loudspeaker page 39.
o Activate/deactivate headset page 46.
p Activate/deactivate microphone (also for speakerphone mode) page 42.
TouchSlider
Similar to the TouchGuide page 18, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider page 122.
Getting to know your OpenStage phone17
Mode keys
These sensor keys allow you to switch to the required application with the simple stroke of a key.
To select a tab within an application press the relevant key repeatedly until the required tab is dis
played.
Key Function when key is pressedLED display
tDisplay telephony interface page 29Blue: Application is active
uDisplay phonebooks page 30Blue: Application is active
wDisplay call lists page 33
xDisplay messages page 35
vDisplay user/applications menu page 36Blue: Application is active
yDisplay Help function page 38Blue: Application is active
The icons for the mode keys also appear on the display page 27.
Blue: Application is active
White: New entry in call log
Blue: Application is active
White: New voicemail
-
18Getting to know your OpenStage phone
TouchGuide
Before using the telephone, remove the protective covering from the TouchGuide ring surface.
With this control, you can manage most of your phone’s functions, as well as its displays.
OperationFunctions when key is pressed
In idle mode:
• Open the idle menu page 24
In lists and menus:
Press c
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu
In idle mode:
• Open the idle menu page 24
W
Press a
Press d
Press b
Move your
finger
around the
inner wheel
In lists and menus:
• One level back
Entry selected:
• cancel action
In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Hold down: Jump to the end of the list/menu
In lists and menus:
• Scroll up
• Hold down: Jump to the start of the list/menu
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display keyboard page 23
Press i
Entry selected:
• Perform action
• Initiate call
Getting to know your OpenStage phone19
Programmable sensor keys
Your OpenStage 60/80 T has eight illuminated sensor keys to which you can assign functions or
numbers.
Increase the number of programmable sensor keys by connecting a key module page 15.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys page 76
• Repdial keys
• Direct station selection keys
Only for repdial keys can you also program the second level for direcgt destination selection.
Touch the key to activate the programmed function or dial the stored number.
Press and hold down the function key to open a menu for programming it. Repdial keys and direct
station selection keys can only be programmed via the Program/Service menu.
page 77
page 79
Your telephone can be configured so that direct station selection keys cannot be set up, thus
facilitating data and personal security. Contact your administrator should you have questions.
A label for the function is displayed to the left of the key; it cannot be changed. You can define the
labeling for repdial or DSS keys according to your requirements
The status of a function is shown by the LED on the corresponding sensor key.
page 81.
Meaning of LED displays on function keys
LEDMeaning of function key
S OffThe function is deactivated.
T Flashing
R OnThe function is activated.
1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
The programmable sensor keys on multi-line phones function as trunk keys page 100.
1
The function is in use.
20Getting to know your OpenStage phone
Ma
Backspace?
Save?
Delete?
Return?
Characters entered
Save entry
Delete all characters
Cancel entry
Delete character to the
left of the cursor
Text input
Example: Changing the key label page 81.
Enter the required characters via the keypad.
Select the functions using the keys d and b.
Confirm your entry with i.
Character overview (depends on the current language setting)
In cases where text input is possible, you can use the keypad to input text, punctuation and special
characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the
numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering
the text, all available characters for this key are displayed. After a short while, the character in fo
cus is displayed in the input field.
To speed up the input, you can confirm your entry by pressing "i" on the TouchGuide after
you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You
no longer need to scroll through the entire list of possible characters.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated
with the phone number’s digits as indicated on the telephone spell a name, e.g.
= 0700 - 7288376).
Multi-function keys
0700 - PATTERN
-
Function*#
Long press (key held
down)
Key label page 20Next letter in upper case.No function.
Additional special characters are available on the display keyboard
2
3 Switch between upper and lower-case text and number entry
1
.*#,?!’ -()@/:_
3
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively.
Idle mode
If there are no calls taking place or settings being made, your OpenStage is in idle mode.
In addition to the status bar and the programmable sensor key list, the graphic display offers a
wide range of context-dependent displays.
Idle menu
In idle mode, press h or g on the TouchGuide page 18 to display the idle menu. You can call
up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Deact call forwarding?
• Direct call pickup?
1
1. This appears as an option if fixed or variable call forwarding is activated.
Getting to know your OpenStage phone25
Dial again?
Direct call pickup?
22
Digits already entered
Enter new number
Accept call
Saved callback/voice message
Activated call forwarding
Call log entry
Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
The pop-up menu ( page 26) provides functions suited to the situation, which you can select and
confirm using the TouchGuide page 18.
Messages
The messages displayed in the upper left area of the display advise you of current settings or
events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the number "220870".
• You received a callback request/voice message in your absence.
• A call log contains a new entry
Explanation of all message icons:
IconExplanation
You have received one or more new messages
One or more new entries have been added to the call logs
Call forwarding is active
26Getting to know your OpenStage phone
Details
Dial
First entry (selected when the menu is called up)
Dial
Delete
Send
New contact
Selected entry
Save changes?
Save
Do not save
Changes saved successfully
Context menus
If the arrow icon g appears next to a selected entry, additional menu levels or selection options
are available in the form of a context menu. Navigate through these options using the TouchGuide
page 18.
You can set context menus to automatically close in certain situations (for example, during a connection) page 131. You can also select the display duration page 132.
Pop-up window
In certain situations, a pop-up window opens automatically in the lower third of the display.
Pop-up menu
You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm
them or to make entries.
You can use the TouchGuide to navigate within the pop-up menu page 18.
Example:
The following pop-up menu opens after you change a setting and press the h key on your Touch-
Guide.
Pop-up message
Pop-up messages only indicate actions or states for which further action is not required.
Example:
The following pop-up message appears briefly when you change a setting.
Getting to know your OpenStage phone27
MissedReceived
IconAdditional tab
Arrow icon: Additional tabs
Active tab
Application tab
In many cases you can select further content within an application using tabs.
Example: Press the w mode key to open the call logs page 17. Press this key repeatedly to
switch between the various tabs.
The icon displayed to the left of the tab indicates the application you are currently working in.
IconExplanation
Telephony interface page 29
Phonebooks page 30
Call logs page 33
Messages page 35
Menu page 36
Help function page 38
28Applications available on your OpenStage phone
Applications available on your OpenStage
phone
The following descriptions provide an overview of the various applications available on your OpenStage phone.
Application navigation
Activating an application
You can switch to the relevant application using the mode keys page 17.
Scrolling through application tabs
If an application has more than one tab, you can press a mode key repeatedly to select the relevant tab page 27.
Scrolling through lists
You can use the TouchGuide to scroll through entries and confirm the functions you want
page 18.
Opening context menus
If the arrow g appears beside an entry, a context menu is available for this entry page 26.
Applications available on your OpenStage phone29
Icon indicating call status
Call duration
Current call(s) stored in the phonebook
(where available, with information)
Caller information
Pop-up menu with situationdependent options
Dial again?
Callback?
Chanel, Coco
220870
Transfer call?
Emergency call waiting
System messages
Telephony interface
Additional information is displayed in the telephony interface when your phone rings, when you
dial a number or during a call, for instance.
The same information is available on multi-line telephones for the selected line in the "Overview" tab.
To access the menu: Press the t key.
Example:
Icons for frequent call states
IconExplanation
The call is active.
The call has been disconnected.
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold.
Detailed descriptions of the various functions can be found in the sections "Making calls –
basic functions"
Additional options for processing
the phonebook in the context
menu
Further entries are avail-
Contacts
Corporate
A
ABC2
Phonebooks
In addition to the local phonebook, this application contains entries from other directory services,
such
as an LDAP corporate directory.
To access the menu: Press u repeatedly until the required tab is displayed.
Example:
Phonebook icons
IconExplanation
Primary business number
Secondary business number
Mobile phone number
Private phone number
The phone number is not saved in the personal phonebook.
Search contacts
When in the phonebook or directory list view, press the keypad key that corresponds to the first
letter of your search term.
A field opens for you to enter the search term:
Enter your search term using the keypad page 21.
The cursor jumps to the first entry in the list that matches the character you entered in the search
field.
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