Unify OpenStage 60/60 G, OpenStage 80/80 G User Manual

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OpenStage 60/60 G, OpenStage 80/80 G OpenStage Key Module HiPath 3000, OpenScape Business, OpenScape Office
User Guide
A31003-S2000-U109-14-7619
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Unser Qualitäts- und Umweltmanagementsystem ist entsprechend den Vorgaben der ISO9001 und ISO14001 implementiert und durch ein externes Zertifizierungsunternehmen zertifiziert.
Copyright © Unify GmbH & Co. KG <03/2014> Hofmannstr. 51, 81379 München/Deutschland
Alle Rechte vorbehalten. Sachnummer: A31003-S2000-U109-14­Die Informationen in diesem Dokument enthalten lediglich allgemeine Beschreibungen bzw.
Leistungsmerkmale, die je nach Anwendungsfall nicht immer in der beschriebenen Form zutreffen oder sich durch Weiterentwicklung der Produkte ändern können. Eine Verpflichtung, die jeweiligen Merkmale zu gewährleisten besteht nur, sofern diese ausdrücklich vertraglich zugesichert wurden.
Liefermöglichkeiten und technische Änderungen vorbehalten. Unify, OpenScape, OpenStage und HiPath sind eingetragene Warenzeichen der
Unify GmbH & Co. KG. Alle anderen Marken-, Produkt- und Servicenamen sind Warenzeichen oder eingetragene Warenzeichen ihrer jeweiligen Inhaber.
7619
unify.com
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Important information 3
Important information
For safety reasons, the telephone should only be supplied with power:
• using the original power supply unit.
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Trademarks
Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you encounter any problems, consult your administrator.
Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.
The device conforms to the EU Directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.
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4 Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.
Product support on the Internet
Information and support for our products can be found on the Internet at:
http://www.unify.com
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:
http://wiki.unify.com/
.
.
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Contents 5
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product support on the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting to know the OpenStage. . . . . . . . . . . . . . . . . . . . . . . . 15
The user interface of your OpenStage 60/60 G/80/80 G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Context menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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6 Contents
Applications available on your OpenStage . . . . . . . . . . . . . . . 31
Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Einstellungen – Service-Menü . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Einstellungen – Telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Einstellungen – Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accepting a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accepting a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Dialing with repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Ending the call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing and deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Contents 7
Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Answering a call for another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . . . . . 52
Answering a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Redialing from a call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using a personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using a system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using the LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Preventing and allowing a second call (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Activating/deactivating the camp-on tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Placing an external call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 67
Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Active call forwarding indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Overview of call forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Call forwarding key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Editing call forwarding instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Editing forwarding destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Forwarding express activation for "all calls". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Activating call forwarding via the Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring via the Service-Menü . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using system forwarding instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 77
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8 Contents
Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Changing the label retrospectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Changing contact data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Managing the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Viewing details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Copying entries from the call lists
into the personal phonebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 93
Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Deactivating the ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Suppressing your phone number on the called party’s phone . . . . . . . . . . . . . . . . . . . . . . . . . 98
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Trace call – identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Saving your PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
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Contents 9
More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using a mobile connection at another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Logging off from the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Resetting services and functions
(system-wide cancelation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using system functions from externally
DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Controlling connected computers or their programs/telephone data service . . . . . . . . . . . . . 113
Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Making calls in the team/executive/secretary configuration. . 116
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Accepting calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . 118
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
MULAP privacy release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Transferring calls directly to the executive phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Picking up a call for another member of your team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
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Special functions in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . 129
Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Controlling relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 134
Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Color scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lamp brightness for TouchSlider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Setting the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Setting the ring tone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Activating/deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Setting local ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
En-bloc dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Configuring Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Connecting/disconnecting a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Tone and indication with an unsecured voice connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Closing automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Setting the automatic display duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Viewing network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Phone test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Connecting a Bluetooth conference phone "Konftel 60W". . . . . . . . . . . . . . . . . . . . . . . . . . 162
Testing the Bluetooth conference phone "Konftel 60W" . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Page 11
Contents 11
Data backup to USB Memory Stick . . . . . . . . . . . . . . . . . . . . 164
Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Restoring user data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Restoring all user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Restoring selected user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Checking backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Deleting backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Differing display views in a HiPath 4000 environment . . . . . 168
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Administratorseiten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Overview of functions and codes (alphabetical) . . . . . . . . . . 182
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Page 12
12 General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:
• The function is not configured for you and your telephone. Please contact your system
administrator.
• Your communication platform does not feature this function. Please contact your Unify sales
partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with the OpenStage phone and all of its functions. It contains important information on the safe and proper operation of the OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming the OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
These operating instructions are designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

The Unify service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
Page 13
General information 13

Intended use

The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communication platform can be obtained from your service technician. Please always have this information to hand when you contact our service department regarding faults or problems with the product.

Voice encryption

On HiPath 3000/OpenScape Business V7 (from R 4), and HiPath Open Scape Office (V1), your OpenStage 60/60 G/80/80 G supports voice encryption from software release 2 (V1 R2.xxxx).
This allows you to use your OpenStage to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa.
If "Secure Mode" is enabled on your phone (consult your administrator) and a connection is established to a phone that does not support voice encryption, the call is not encrypted and is not secure.
Your administrator can define in your communication system whether you are notified of unencrypted calls and how
Æ Page 95.
thus

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear. The optimum distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
• Turn the phone and tilt the display. This ensures you have a frontal view of the display while
eliminating light reflexes.
Page 14
14 General information

Multi-line telephone, executive/secretary functions

Your OpenStage 60/60 G/80/80 G is a "multi-line telephone". This means that multiple lines can be configured by your administrator, which is not the case with single-line phones. Each line is assigned an individual phone number that you can use to make and receive calls. The programmable sensor keys on multi-line phones function as trunk keys Æ Page 116.
When using a multi-line phone to make and receive calls, certain particularities must be taken into account Æ Page 118 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g.
Æ Page 116 ff.
"Ring transfer" and "Pick up call"), configured especially for executive/secretary use

Group functions

For even more efficient telephone functionality, your administrator can configure various team functions such as
call pickup, hunt groups and call distribution groups.
Page 15
Getting to know the OpenStage 15

Getting to know the OpenStage

The following sections describe the most frequently used controls and displays.
The user interface of your OpenStage 60/60 G/80/
80 G
The diagram shows an OpenStage 60/60 G, the description applies to all product variants.
9
5
2
1
3
4
6
7
8
10
1 You can make and receive calls as normal using the handset. 2 The large graphic display permits intuitive operation of the phone
Æ Page 24.
The mode keys allow easy operation of the applications featured on your telephone. To
3
select a tab within a function press the relevant key repeatedly until the required tab is displayed
Use the TouchGuide to navigate conveniently through the applications on your telephone
4
Æ Page 20.
You can customize your telephone by assigning phone numbers and functions to the
5
programmable sensor keys The function keys allow you to call up the most frequently used functions during a call
6
(e.g. Disconnect/Release) Audio keys are also available, allowing you to optimally configure the audio features of
7
your telephone The TouchSlider allows you to adjust the current volume (e.g. telephone rings - ringer
8
volume)
Æ Page 19.
Æ Page 21.
Æ Page 18.
Æ Page 19.
Æ Page 19.
9 Incoming calls are visually signaled via the call display. 10 The dialpad can be used to enter phone numbers and write text
Æ Page 23.
Page 16
16 Getting to know the OpenStage

Ports on the underside of the phone

PC (e.g. OpenStage Manager)
USB Memory Stick
Power supply
Local cable type
[1]
Network switch
Headset
Port for key modules
Hand set

OpenStage operating features

OpenStage 80 80 G 60 60 G
Display type
Illuminated display Programmable sensor keys 9 8 Full-duplex speakerphone function
Headset ;; Bluetooth ;;
USB master
10/100 Mbps Ethernet switch Æ Page 17 ; - ; -
1000 Mbps Ethernet switch
Interface for key modules ;; Web-Based Management (WBM) ;;
1 Use an extension cable to connect the USB Memory Stick (e. g.: C39195-Z7704-A5).
The port is not suitable for USB hubs.
1
Æ Page 17 - ; - ;
Color TFT
640x480
;; ;;
;;
Color TFT
320x240
Page 17
Getting to know the OpenStage 17

Using network ports more efficiently

The OpenStage 60/80 has a built-in 10/100 Mbps Ethernet switch. The OpenStage 60 G/80 G has a 1000 phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the
OpenStage 60/60 G/80/80 GNetwork switch PC

OpenStage Manager

This program offers an additional option for tailoring your phone to your personal needs.
Your OpenStage Manager is suitable for the following models:
• OpenStage 60 (SIP/HFA)
• OpenStage 60 T
• OpenStage 80 (SIP/HFA)
• OpenStage 80 T
• OpenStage 60 G / 80 G (SIP/HFA)

Features

• Phonebook management
• Assignment of images to contacts
• Synchronization of contacts
• Save and restore
• Key programming
• Screensaver
• Ring tones
Contact your administrator for the latest version of OpenStage Manager.
Page 18
18 Getting to know the OpenStage

OpenStage Key Module

The OpenStage Key Module is a key module attached to the side of the phone that provides an additional 12 Like keys on the phone, these keys can be programmed and used according to your needs
Æ Page 21.
The diagram shows an OpenStage Key Module for OpenStage 80/80 G.
You can attach up to two OpenStage Key Module modules to your OpenStage 60/60 G/80/80 G.
illuminated, programmable keys.

Keys and controls

Function keys

Key Function when key is pressed
s End (disconnect) call Æ Page 46. r Call forwarding q Key currently has no function.
1 If the key LED on your phone is flashing, your station has been set up as a forwarding destination.
1
Æ Page 70.
Page 19
Getting to know the OpenStage 19

Audio controls

Audio keys
Key Function when key is pressed
n Activate/deactivate the loudspeaker Æ Page 43 o Activate/deactivate the headset Æ Page 50 p Activate/deactivate microphone (also for speakerphone mode) Æ Page 46
TouchSlider
Similar to the TouchGuide Æ Page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.
Icon used in the manual:
X
The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ Page 138.

Mode keys

These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
Key Function when key is pressed LED displays
t Display telephony interface Æ Page 32. Blue: Application is active. u Display phonebooks Æ Page 33. Blue: Application is active.
w Display call lists Æ Page 36.
x Display messages Æ Page 38.
v
Display user/applications menu
Æ Page 39.
y Display Help function Æ Page 41. Blue: Application is active.
Blue: Application is active. White: New entry in call list
Blue: Application is active. White: New voicemail
Blue: Application is active.
The icons for the mode keys also appear on the display Æ Page 30.
Page 20
20 Getting to know the OpenStage

TouchGuide

Before using the telephone, remove the protective covering from the TouchGuide ring surface.
This control allows you to manage most of your phone's functions as well as its displays.
Operation Functions when key is pressed
In idle mode:
Press the
c key.
• Open the idle menu
In lists and menus:
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu In lists and menus:
• One level back
Æ Page 27
Press the
Press the
Press the
Move your finger around the inner wheel
Press the
a key.
d key.
b key.
W.
i key.
Entry selected:
• Cancel action
In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Hold down: Jump to the end of the list/menu
In lists and menus:
• Scroll up
• Hold down: Jump to the start of the list/menu
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display keyboard
• Adjust sensitivity Entry selected:
• Perform action
• Initiate call
Æ Page 139.
Æ Page 25
In idle mode:
• Open the idle menu
Æ Page 27
Page 21
Getting to know the OpenStage 21
Browsing in the call list and phonebook tabs
If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs
using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialled" and "Forwarded" tabs using the w key.
Alternatively you can also use the TouchGuide to navigate between the tabs.
Firstly use the b key to enter the tab row and move left or right using the a and c keys. Once you have reached the required tab, click the d
list.
If you are in one of the phonebook or caller lists or in one of the settings menus, you can go back
to the telephony interface by repeatedly pressing the a key.
or i key to change to the associated selection

Programmable sensor keys

Your OpenStage 80/80 G has nine (OpenStage 60/60 G: eight) illuminated sensor keys that you can program on two phone numbers at the second level.
Increase the number of programmable sensor keys by connecting a key module Æ Page 18.
levels. You can assign functions and phone numbers at the first level and only
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ Page 78
• Repdial keys
• Procedure keys
You can program internal and external station numbers on the second level for all programmable sensor keys (except the Shift key). The LED function is not available for internal station numbers at the second level. The programmable sensor keys on multi-line phones function as trunk keys
Touch the key briefly to activate the programmed function or dial the stored number.
Press and hold a function key or repdial key to open a menu for programming it. Direct station selection (DSS) keys can only be programmed via the Program/Service menu.
A label indicating the key's function is displayed to the left of the key; it cannot be changed. You can change the labels for repdial keys according to your requirements
The status of a function is shown by the LED on the corresponding sensor key.
Æ Page 82
Æ Page 81
Æ Page 116.
Æ Page 83.
Meaning of LED displays on function keys
LED Meaning of function key
S Off The function is deactivated. T Flashing R On The function is activated.
1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
1
Indicates the function status.
Page 22
22 Getting to know the OpenStage

Text input

Example: Changing the key label Æ Page 83.
Enter the required characters using the dialpad.
Choose the functions using the d and b keys. Confirm with i.
L1 label: Ma Save
#=Delete Character
Characters entered Save entry
Delete character
[1]
Previous Exit
[1] Alternatively, press the key #
Character overview (depends on the current language setting)
Key 1x2x3x4x5x
1
1 2 3 4 5 6 7 8
1
abc2
de f 3
gh i 4
jkl5
mno6
pqr s7
tuv8
9 0 * #
1 Space 2 Next letter in uppercase 3 Delete character
wx y z 9
+. -0
2
3
Page 23
Getting to know the OpenStage 23

Dialpad

Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering
the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.
To speed up input, you can confirm your entry by pressing "i" on the TouchGuide after you
have selected the required character. To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. = 0700 - 687837).
Multi-function keys
0700 - PATTERN
Function
Press and hold Turn ring tone on/off Æ Page 97.
Key label
Display keyboard
Æ Page 25
Æ Page 22. Next letter in uppercase. Delete character.
*#
Type special characters
Turn phone lock on/off
Æ Page 100.
Switch between uppercase and lowercase text and number entry.
Page 24
24 Getting to know the OpenStage

Graphic display

Your OpenStage 60/60 G/80/80 G is equipped with a tilt-and-swivel color display Æ Page 16.

Appearance

You can customize your display to suit your personal requirements:
• Angle the display as required Æ Page 13.
• Select your preferred display design
Æ Page 137.
14:27 FR 26.01.07 123456
Dialled
Options
g
Paul, Auster 10:24
14:27 FR 26.01.07 123456
Dialled
Options g
Paul, Auster 10:24
Received
Received
Paul, R.. Peter, A..
Anna, S..
Paul, R.. Peter, A..
Anna, S..
Crystal sea
Warm grey
Status bar
The time, weekday, date and your phone number are displayed in the status bar.
In addition, different icons represent different situations and options:
Icon Meaning
The ring tone is deactivated
The "Do not disturb" function is activated
The phone lock is activated
The Bluetooth function is activated
A mobility user is logged on to the phone
Save data of logged off user
Data will be fetched for new user
User changes will be saved
Æ Page 97
Æ Page 98
Æ Page 100
Æ Page 148
Æ Page 107
Æ Page 110
Æ Page 109
Æ Page 109
DLS server transmission error
Æ Page 109
Transmission of caller list interrupted
Æ Page 110
Page 25
Getting to know the OpenStage 25

Display keyboard

Simple text and characters can also be entered at any time using the keypad Æ Page 23.
Depending on the context, the display keyboard is displayed with different elements.
Element in focus Letters, digits, punctuation or special characters
Function bar
Use the TouchGuide to operate the display keyboard Æ Page 20.
Operation Function
Move your finger around the wheel
Press
i
Press
h Delete character to the left
Press
g Set focus to
You can select the following functions from the function bar:
Element Meaning
Switch to upper/lowercase characters for first letter of words (initial letter uppercase, all subsequent letters lowercase)
Switch to lowercase characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is not overwritten
Cancel an action without saving
Confirm changes
Set the focus on the next/previous element
Select the element in focus (enters the character or performs the function)
Page 26
26 Getting to know the OpenStage
Character overview (depends on the current language setting)
Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1
1
; = $ \ & [ ] { } %
2 3 4 5 6 7 8 9 0
2
* #
1 Space
Additional special characters are available on the display keyboard
2 3 Toggle between uppercase and lowercase and number entry
abc2ä
def 3
gh i4
jkl5
mn o6 ö
pqr s7ß
tuv8ü
wx y z 9
0+
.*#,?!’ - ( )@/ : _
3
Page 27
Getting to know the OpenStage 27

Context-dependent displays

Depending on the situation at hand, the graphic display on your OpenStage shows different content, to which you can respond intuitively.

Idle mode

If there are no calls taking place or settings being made, your OpenStage is in idle mode. In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Status bar Æ Page 24
Label for the programmable sensor keys list
Context-dependent displays
Æ Page 27
Æ Page 21
Idle menu
In idle mode, press g on the TouchGuide Æ Page 20 to display the idle menu. You can call up
various functions here. The sequence and status of the entries correspond to the status of the function.
The idle menu may contain the following entries:
• Caller list
• Forwarding on
• Lock phone
• Do not disturb on
• Advisory msg. on
• Ringer cutoff on
• Send message
• View callbacks
•Directory
• HF answerback on
• Join group
• Suppress call ID
• Waiting tone off
• DISA internal
1
1. Only appears if callback requests are saved.
Page 28
28 Getting to know the OpenStage

Telephony dialogs

The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.
Example: You dialed the phone number of a contact saved in the phonebook.
Coco, Chanel 220870
Callback Send message
The pop-up menu Æ Page 29 provides functions suited to the situation, which you can select and confirm using the TouchGuideÆ Page 20.
Information on the connection status and caller
Situation-specific functions

Messages

The messages displayed in the upper left area of the display advise you of current settings or events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the party named "Coco Chanel"
• You received a message while you were absent.
• A call list contains a new entry
1
.
Activated call forwarding Call list entry Messages received
Explanation of all message icons:
Icon Meaning
You have received one or more new messages.
One or more new entries have been added to the call lists.
Call forwarding is active.
1. The display depends on whether you defined a party from the personal phonebook or the system phonebook as the forwarding
destination.
Page 29
Getting to know the OpenStage 29

Context menus

If the arrow icon g appears next to a selected entry, additional menu levels or selection options
are available in the form of a context menu. You can use the TouchGuide to navigate within the pop-up menu
You can set context menus to automatically close in certain situations (for example, during a connection)
Æ Page 20.
Æ Page 154. You can also select the display duration Æ Page 154.
Dial
Dial
Details
Delete
Send
New contact
1. First entry (selected when the menu is
Selected entry

Pop-up window

In certain situations, a pop-up window opens automatically in the lower third of the display.
Pop-up menu
You will be prompted to use a pop-up menu to select situation-dependent functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu Æ Page 20.
Example:
The following pop-up menu opens after you change a setting and press the h key on your
TouchGuide.
Save changes?
Save Do not save
Pop-up message
Pop-up messages only indicate actions or states for which further action is not required.
Example: The following pop-up message appears briefly when you change a setting.
Changes saved successfully
Page 30
30 Getting to know the OpenStage

Application tab

In many cases you can select further content within an application using tabs.
Missed Received
Icon Additional tab
Example: Press the w mode key to open the call lists Æ Page 19. Press this key repeatedly to
switch between the various tabs.
The icon displayed to the left of the tab indicates the application you are currently working in.
Icon Meaning
Active tab
Telephony interface
Phonebooks
Call lists
Messages
Menu
Æ Page 39
Help function
Æ Page 33
Æ Page 36
Æ Page 38
Æ Page 41
Arrow icon: Additional tabs
Æ Page 32
Page 31
Applications available on your OpenStage 31

Applications available on your OpenStage

The following descriptions provide an overview of the various applications available on your phone.

Application navigation

Activating an application

You can switch to the relevant application using the mode keys Æ Page 19.

Scrolling through application tabs

If an application has more than one tab, you can select the tab you want by pressing the mode key repeatedly

Scrolling through lists

You can use the TouchGuide to scroll through entries and confirm the functions you want
Æ Page 20.
Æ Page 30.

Opening context menus

If the arrow g appears beside an entry, a context menu is available for this entry Æ Page 29.
Page 32
32 Applications available on your OpenStage

Telephony interface

Additional information is displayed in the telephony interface, for example when your phone rings, when you dial a number or during a call.
The same information is available on multi-line telephones for the selected line in the line overview.
To access: Press the "t" key.
Example:
Icon indicating call status
Call duration
Current call(s), possibly with information stored in the phonebook
Chanel, Coco
220870 no answer
Return to held call
Directory
Caller information
System messages
Pop-up menu with situation-dependent options

Icons for frequent call states

Icon Meaning
The call is active.
The call has been disconnected.
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold.
You are conducting a call over a secure connection.
You are conducting a call over a non-secure connection.
Detailed descriptions of the various functions can be found in the sections "Basic functions"
Æ Page 42 and "Enhanced phone functions" Æ Page 50.
Page 33
Applications available on your OpenStage 33

Phonebooks

In addition to the personal phonebook, this application also contains entries from other directory services, such
To access: Press the u key until the required tab is active.
Example:
Personal
Options g
Bernoulli, Daniel
Bohr, Niels
Chadwick, James
Curie, Marie
Einstein, Albert
Faraday, Michael
Watt, James
as an LDAP corporate directory and the company’s internal phonebook.
Ta b
Corporate
Additional options for editing the phonebook in the context menu
Contacts
Further entries are available

Phonebook icons

Icon Meaning
Primary business number
Secondary business number
Mobile phone number
Private phone number
The phone number is not saved in the personal phonebook

Search contacts

When in the personal phonebook list view, press the dialpad key that corresponds to the first letter of your search term. A field opens for you to enter the search term:
A
ABC2
Enter your search term using the dialpad Æ Page 23.
The cursor jumps to the first entry in the list that matches the character you entered in the search field.

Personal phonebook

The "Personal" tab contains your personal phonebook. You can store up to 1,000 contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
There are two ways of creating new contacts:
• Via the phonebook list context menu Æ Page 84
• Accept entry from LDAP search
Æ Page 90
Page 34
34 Applications available on your OpenStage
Contact details
The type of data displayed for a call in the telephony interface Æ Page 32 is dependent on the information you have stored for this contact in your personal phonebook.
A contact consists of an entry in the "First name" or "Last name" fields and at least one phone number
In addition, you can store non-telephony-specific data (e.g. address, function, etc.) for each entry.
You can store several phone numbers for each contact. In this case, however, you should define a preferred number
Classify your contacts into groups Æ Page 87.
Save a picture of the contact Æ Page 85.
Æ Page 84.
Æ Page 84.
Managing contacts
All saved contacts are listed in alphabetical order on the "Personal" tab.
You can use the "Options" context menu to
• create new contacts Æ Page 84
• define the contact display format
• sort contacts into groups
• delete the entire phonebook list
Æ Page 87
Æ Page 86
Æ Page 86
To manage your contact data professionally and to synchronize your data with the Outlook e-mail program, we recommend using OpenStage Manager
Æ Page 17.
Using contacts
The following functions are available via the context menu of a selected contact:
• Calling a contact Æ Page 54
• Editing a contact
• Deleting a contact
Æ Page 85
Æ Page 86
Page 35
Applications available on your OpenStage 35

LDAP directory

If you have access to an LDAP directory (consult the responsible administrator), you can search for contacts in a company-wide directory.
Both a simple and an advanced search function are available for this on the "Corporate" tab. You can transfer any contacts found to your local phonebook for further use.
Searching for a contact
• Searching for an entry Æ Page 89
Using a contact
• Call contact Æ Page 56
• Import entry into the personal phonebook
Æ Page 90

System phonebook

The "System" tab contains the central speed-dial directory, which is configured and maintained by your administrator. This directory contains all internal phone numbers and speed-dial numbers that were assigned a name.
• Dialing from the system phonebook Æ Page 56
• Dialing with system speed-dial numbers
Æ Page 57
Page 36
36 Applications available on your OpenStage

Call lists

All calls and numbers dialed on your phone are logged in chronological order in call lists.
Callers with suppressed numbers cannot be saved in the call lists.
The following call lists are displayed individually on separate tabs:
•"Missed" tab: missed calls
•"Received" tab: answered calls
•"Dialled" tab: dialed numbers
Callers with suppressed numbers cannot be saved in the call lists.
When new entries are added to the call lists, a message appears Æ Page 28 on the idle display
and the LED of the mode key w Æ Page 19 lights up white. To access: Press the w key until the required tab is active.

Managing call lists

Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the list is overwritten.
Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu.
Example – "Missed" tab:
Missed
Options
Bernoulli, Daniel
Curie, Marie 18.10
Bohr, Niels17.10
You can select the following function in the "Options" context menu:
Delete all Æ Page 91
g18.10
Received
Additional tabs Selected new entry with context menu
Date of call
Number of call attempts
Old entry
Page 37
Applications available on your OpenStage 37
Example – "Dialled" tab:
Dialled
Options
Coco, Chanel g12.07.
220870 (3)
Missed
Additional tabs Selected entry with context menu
Date of call
Number of call attempts
The following functions are available via the context menu of a selected entry:
Dial Æ Page 54
Details
Delete
• Transferring the entry to the personal phonebook
Æ Page 91
Æ Page 91
Æ Page 92

Entry details

Up to ten call attempts/calls can be stored under "Details" for each entry.
Example – Entry on "Missed" tab:
Information from the phonebook
1238765341g
12.07 10:56
10.07 08:04
Entries, sorted by most recent
Time
Date
Example – Entry on "Dialled" tab:
Information from the phonebook
220870g
12.07 10:562:14
Call duration Time
Date
In this view, the context menu contains the following entry:
Dial Æ Page 54
If a caller is already entered as a contact in the local phonebook, the data stored there is displayed.
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38 Applications available on your OpenStage

Mailbox

Depending on the type and configuration of your communication platform (consult the relevant administrator), messages from services, such application in addition to messages received.
"Messages" and/or "Voicemail" are displayed on the "Messages" tab.

Messages

You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 27) the following signals alert you to the presence of new messages:
x key LED lights up
•Display
To access: Press the x key. The "Messages" tab is active.
Example:
Msg. from: Coco, Chanel
Æ Page 28.
Messages
as HiPath Xpressions, are displayed in this
Information on the sender
Message sent Call sender Delete Exit
For a description of how to edit the entries Æ Page 103.
Functions

Voicemail

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived. An appropriate message also appears on the display (for instance, in Entry Voice Mail: „X new messages").
To listen to your voicemail, follow the instructions on the display.
Page 39
Applications available on your OpenStage 39
[1]

Menu

This menu includes a configuration area for users and administrators as well as an area for any available applications (consult your administrator).
To access: Press the v key.
Settings
Service Menu
User
Audio
Configuration
Phone
Security
Network information
Admin
[1] This function is not yet available.
Applications
XML applications
User menu, open
Password-protected administration area
Additional menu levels are available
SettingsService Menu
Open the Program/Service menu in your communication system and use the comprehensive functions it offers.
To access: Press the v key until the "Settings" tab is active. Confirm the "Service Menu" entry by pressing i.
An overview of the maximum functions available can be found on Æ Page 182.
V
Settings – Telephone user menu
You can configure settings for your OpenStage here.
To access: Press the v key until the "Settings" tab is active.
Select and confirm the "User" entry using the TouchGuide Æ Page 20.
You may have to enter the user password Æ Page 96.
The menu structure comprises several levels.
You can also configure some of the settings using the web interface Æ Page 170 of your
OpenStage.
Go to the page references next to the menu entries below to view descriptions of the corresponding parameters.
Audio
Optimize the volumes, audio settings and ring tones of your OpenStage for your environment and according to your personal requirements.
Volumes
Adjust the settings on your telephone Æ Page 142.
Settings
Page 40
40 Applications available on your OpenStage
V
Adjust the settings on your telephone Æ Page 143.
z Make settings via the web interface Æ Page 170.
Configuration
Call forwarding
Set up call forwarding for your telephone.
V V
V z Make settings via the web interface Æ Page 171.
V z Make settings via the web interface Æ Page 171.
Adjust the settings on your telephone Æ Page 70.
Adjust the settings on your telephone Æ Page 142
Context menu
Define whether context menus should close automatically and define the display duration.
Adjust the settings on your telephone Æ Page 154.
Bluetooth
Prepare your phone for Bluetooth operation.
Adjust the settings on your telephone Æ Page 148.
Phone
Adjust the display design settings and program the sensor keys on your OpenStage.
Backup/Restore
V
V
Adjust the settings on your telephone Æ Page 166.
Screensaver
Adjust the settings on your telephone Æ Page 134.
z Make settings via the web interface Æ Page 171.
Display
V
Adjust the settings on your telephone Æ Page 134.
z Make settings via the web interface Æ Page 171.
Key programming
V
Adjust the settings on your telephone Æ Page 78.
Security
Protect your settings and data by assigning a password.
V z Make settings via the web interface Æ Page 170.
Adjust the settings on your telephone Æ Page 96.
V
Network information
View status information for the network environment.
View the settings on your telephone Æ Page 156.
Page 41
Applications available on your OpenStage 41
Reset user data
Delete all personal settings here Æ Page 157.
Settings – Administration
You can access the administration area via the "Admin" menu and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic.

Applications

You can start a number of practical XML applications on the "Applications" tab. These XML applications must first be configured by your administrator.
1

Help function

You can call up the "Help" function at any time, even during a call.

Calling up the "Help" function

Press y. The "Help" function is activated.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote maintenance.

Control function

Your administrator has the option to activate and deactivate features of the phone via remote maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone, for example, your administrator can install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.
If the administrator has activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing
1. This function is not yet available.
icon in the upper display line.
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42 Basic functions

Basic functions

Please read the introductory chapters "Getting to know your OpenStage"
Æ Page 15 and "Applications available on your OpenStage" Æ Page 31
carefully before performing any of the steps described here on your phone.

Accepting a call

Your OpenStage rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.
• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
Your administrator can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
If information on the calling party (name, phone number) is transmitted, it will appear on the graphic display.
Any settings you are currently making on the phone will be interrupted by an incoming call.

Accepting a call via the handset

The phone rings. The caller is displayed. Pay attention to the notes on voice encryption Æ Page 95.
^ Lift the handset.
if nec. X Adjust the call volume.
Page 43
Basic functions 43

Accepting a call via the loudspeaker (speakerphone mode)

Notes on using speakerphone mode
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is active.
• The ideal distance between the user and the phone in speakerphone mode is 50 cm.
The phone rings. The caller is displayed. Pay attention to the notes on voice encryption Æ Page 95.
n Press the key shown. The LED lights up.
or
Answer
Confirm the option shown.
The speakerphone function is activated.
if nec. X Adjust the call volume.
Ending the call
n Press the key shown. The LED goes out.
or
s Press the key shown.

Accepting a call via the headset

Prerequisite: A headset is connected.
Make sure your headset port is set up properly Æ Page 146.
The phone rings. The o key flashes.
o Press the key shown.
if nec. X Adjust the call volume.
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44 Basic functions

Switching to speakerphone mode

People present in the room can participate in your call.
Prerequisite: You are conducting a call via the handset.
n] Hold down the key and replace the handset. Then release the key and proceed
with your call.
if nec. X Adjust the call volume.

U.S. mode

If your communication system is set to U.S. mode (consult your administrator), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec. X Adjust the call volume.

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key LED goes out.

Open listening

People present in the room can silently monitor your call.
It is not recommended to activate the open listening feature in connection with a Bluetooth headset quality depending on the headset and environment.
Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown. The LED lights up.

Deactivating

n Press the illuminated key. The LED goes out.
Æ Page 161 because this can lead to reduced
Page 45
Basic functions 45

Making calls

Off-hook dialing

^ Lift the handset.
j Internal calls: Enter the phone number.
External calls: Enter the external code and the station number.
Pay attention to the notes on voice encryption Æ Page 95.
The called party does not answer or is busy
\ Replace the handset.

On-hook dialing

j Internal calls: Enter the phone number.
External calls: Enter the external code and the phone number.
Your system may also be programmed so that you have to press the "internal" key before you dial the internal number. You then do not have to enter an external code to call the external party (automatic trunk seizure/prime line is not active; consult your administrator).
Pay attention to the notes on voice encryption Æ Page 95.
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.

Dialing with the headset connected

Prerequisite: The headset is connected.
j Internal calls: Enter the phone number.
External calls: Enter the external code and the phone number.
o The headset key lights up.
The connection is set up as soon as your input is complete.
Make sure your headset port is set up properly Æ Page 146.
Pay attention to the notes on voice encryption Æ Page 95.
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46 Basic functions

Dialing with repdial keys

Prerequisite: You have saved a number on a sensor key Æ Page 82.
S Press the programmed repdial key.
If the required phone number is on a different level, first press the programmed sensor key "Level X" to shift levels.
You can also press the repdial key during a call and automatically initiate a callback
Pay attention to the notes on voice encryption Æ Page 95.
Æ Page 47.

Ending the call

\ Replace the handset.
s Press the key shown.
or
n Press the key shown.
Reject call

Rejecting a call

The phone rings. The caller is displayed.
Select and confirm the option shown.
The connection is cleared down. The caller receives the message "Currently not possible".

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker
Prerequisite: A connection is set up, the microphone is activated.
p Press the key shown. The LED lights up.
or
p Press the illuminated key. The LED goes out.
Æ Page 50.
Page 47
Basic functions 47

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed on hold.
if nec. g Open the context menu Æ Page 29.
Consultation
Return to held call
Quit and return
Toggle/Connect
Conference
Confirm the option shown.
j Call the second party.
Pay attention to the notes on voice encryption Æ Page 95.

Return to the first party, the second party does not answer:

Confirm the option shown.

or End the consultation:

Select and confirm the option shown.

Switching to the held party (alternating)

Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
Initiating a three-party conference
Select and confirm the option shown.
If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure
Æ Page 95.
Leave conference
Leaving a conference
Select and confirm the option shown.
For more information on conferences, see Æ Page 65.
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48 Basic functions

Transferring a call

If the person you are speaking to wants to speak to another colleague of yours, you can transfer the call to that colleague.
if nec. g Open the context menu Æ Page 29.
Consultation
Transfer
Confirm the option shown.
j Enter the number of the party to whom you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset.
or
Select and confirm the option shown1.

Using callback

You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback:
• When the other party is no longer busy,
• When the user who did not answer has conducted another call.
When configured (consult your administrator), all callback requests are automatically deleted overnight.

Saving a callback

Callback
Answer
Prerequisite: You have reached a busy line or no one answers.
Confirm the option shown.

Accepting a callback

Prerequisite: A callback was saved. Your telephone rings and the following message appears on the display "Callback: ...“.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
or
Confirm the option shown.
Z You hear a ring tone.
Pay attention to the notes on voice encryption Æ Page 95.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 49
Basic functions 49

Viewing and deleting a saved callback

c Open the idle menu Æ Page 27.
View callbacks
Next callback
Delete
Exit
Select and confirm the option shown1.
Select and confirm to display additional entries.
Deleting a displayed entry
Confirm the option shown.
Ending retrieval
Select and confirm the option shown.
or
n Press the key shown. The LED goes out.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 50
50 Enhanced phone functions

Enhanced phone functions

Accepting calls

Accepting a call via the headset

Prerequisite: You have connected a headset or are using a Bluetooth headset
Æ Page 161.
Make sure your headset port is set up properly Æ Page 146.
o The LED flashes when a call is received.
Press the key shown.
or
Answer
Calls g
Pickup - directed
Confirm the option shown.
if nec. X Adjust the call volume.
Pay attention to the notes on voice encryption Æ Page 95.
Ending the call
o Press the key shown. The LED goes out.
or
s Press the key shown. The LED goes out.

Answering a call for another phone

You hear another telephone ring.
T Press the flashing key.
or
v Open the Service Menu Æ Page 39.
Select and confirm the option shown1.
Select and confirm the option shown.
Answer
Confirm the option shown.
or
j If you know the number of the telephone that is ringing, enter it directly.
Pay attention to the notes on voice encryption Æ Page 95.
Answering a call in a team Æ Page 124.

Using the speakerphone

1. ”Differing display views in a HiPath 4000 environment”
Æ Seite 168
Page 51
Enhanced phone functions 51
A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen.
You can conduct the call with the handset or in speakerphone mode.
^ Lift the handset and answer the call.
or
Mute off
HF answerback on
HF answerback off
Press the "OK" key to confirm your selection and answer the call.
or
n Press the key and answer.
If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above.
Placing a speaker call to a colleague
Enabling and disabling handsfree answerback
c Open the idle menu Æ Page 27.
Select and confirm the option shown.
or
Select and confirm the option shown.
Æ Page 58.
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52 Enhanced phone functions

Answering calls from the entrance telephone and opening the door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (consult your administrator), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (e.g.
using a DTMF transmitter or the keypad installed).
Speaking to visitors via the entrance telephone
Prerequisite: Your telephone rings.
^ Lift the handset within thirty seconds. You are connected to the entrance
telephone immediately.
or
^ Lift the handset and answer the call.
j Dial the entrance telephone number.
Opening the door from your telephone during a call from the entrance telephone
Open door
Open door
More features g
Confirm the option shown.
Opening the door from your telephone without conducting a call with the entrance telephone
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
j Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with system networking via LAN
Æ Page 133!
Opening the door with a code (at the door)
j After ringing the bell, enter the five-digit code (using the keypad or a DTMF
transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.
Activating the door release
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Door opener on
3=change password
Select and confirm the option shown.
j Dial the entrance telephone number.
j Confirm the five-digit code to change the code.
or
Select the displayed function and press "OK" to change the code.
Page 53
Enhanced phone functions 53
1=enable with ring
2=enable without ring
More features g
Door opener off
Select and confirm the option shown.
or
Select and confirm the option shown. You can also open the door without a doorbell ring.
Deactivating the door opener
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.

Answering a call from an answering machine

Prerequisite: An answering machine is configured (consult your administrator).
x The LED lights up. Press the key shown.
For a more detailed description of how this function works, refer to Æ Page 38.
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54 Enhanced phone functions

Making calls

Redialing from a call list

For information about the call lists as well as sample entries, refer to Æ Page 36.
w Press the key until the call list you want is active.
Niels, Bohr g 18.10.
g Open the context menu.
Dial
g Open the context menu.
Details
g Open the context menu.
Dial
Select and confirm the entry you want. The phone number is dialed immediately.
or
Confirm the option shown. The phone number is dialed.
or
Select and confirm the option shown.
Confirm the option shown. The phone number is dialed.
Pay attention to the notes on voice encryption Æ Page 95.

Using a personal phonebook

For information about the personal phonebook as well as sample entries, refer to
Æ Page 33. For a description of how to create contacts, refer to Æ Page 84.
Calling a contact from the phonebook list
Niels, Bohr g
Dial
u Press the key shown until the "Personal" tab is active.
Searching for a contact Æ Page 33
or
Select with the TouchGuide.
i Confirm the option shown. The phone number defined as the default number
(
Æ Page 84) is dialed.
or
g Open the context menu.
Select and confirm the required phone number using the icons.
Explanation of the icons Æ Page 33.
Pay attention to the notes on voice encryption Æ Page 95.
Page 55
Enhanced phone functions 55
Calling a contact from a group
u Press the key shown until the "Personal" tab is active.
Options g
Groups
VIP g
View
Niels, Bohr g
Dial
Select and confirm the option shown.
g Open the context menu.
Select and confirm the option shown.
Select the required group.
g Open the context menu.
Confirm the option shown.
Select a group member.
i Confirm the option shown. The phone number defined as the default number
(
Æ Page 84) is dialed.
or
g Open the context menu.
Select and confirm the required phone number using the icons.
Explanation of the icons Æ Page 33.
Pay attention to the notes on voice encryption Æ Page 95.
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56 Enhanced phone functions

Using a system phonebook

For information about the system phonebook, refer to Æ Page 35.
u Press the key shown until the "System" tab is active.
or
c Open the idle menu Æ Page 27.
Directory
1=internal
Marie, Curie g
Call
Isaac, Newton g
Select and confirm the option shown.
if nec. If the system phonebook contains multiple directories:
Confirm the option shown.
Search for a contact Æ Page 33.
or
Select with the TouchGuide.
i Confirm the option shown. The phone number is dialed immediately.
or
g Open the context menu.
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.

Using the LDAP directory

For information about the LDAP directory, refer to Æ Page 35.
Prerequisite: You searched for and selected a contact in an LDAP database
Æ Page 89.
Confirm; the phone number is dialed immediately.
Dial
Call
or
g Open the context menu.
Confirm the option shown.
or
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
Page 57
Enhanced phone functions 57

Making calls using system speed-dial numbers

Prerequisite: You know the system speed-dial numbers (consult your administrator).
v Open the Service Menu Æ Page 39.
Use speed dialing
Use speed dialing
Select and confirm the option shown1.
j Enter a three-digit speed-dial number.
Pay attention to the notes on voice encryption Æ Page 95.
if nec. Suffix dialing
j If necessary, you can suffix-dial additional digits (for example, the user's
extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Dialing with speed-dial keys

Prerequisite: You have configured speed-dial keys Æ Page 57.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown
* Press the key shown.
j Press the required speed-dial key.
Pay attention to the notes on voice encryption Æ Page 95.
Configuring a speed-dial key
[1]
.
Destinations g
Change speed dial
Change
Save
You can program the keys 0 to 9 with ten frequently used phone
numbers.
v Open the Service Menu Æ Page 39.
Confirm the option shown.
Select and confirm the option shown
[1]
.
* Press the key shown.
j Press the required speed-dial key. If the key is already in use, the programmed
phone number appears on the screen.
Confirm the option shown.
j First enter the external code and then the external station number.
Confirm the option shown.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 58
58 Enhanced phone functions
or If you make a mistake
Previous
Next
Change
Delete
Exit
Calls g
Speaker call
Select and confirm the option shown. This deletes all numbers entered.
Confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.

Talking to your colleague with a speaker call

You can make a speaker announcement through a loudspeaker if connected (consult your administrator) or to an internal user with a system telephone without any action on their part.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
j Enter the phone number.
Responding to a speaker call Æ Page 50.

Talking to your colleague with discreet calling

If this function has been configured (consult your administrator), you can join an ongoing call conducted by an internal user on a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).
^ Lift the handset.
*945 Enter the code.
j Enter your internal station number.
Your administrator can protect your telephone against discreet calling.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 59
Enhanced phone functions 59

Automatic connection setup (hotline)

If this function is configured (consult your administrator), the system automatically sets up a connection to a preset internal or external destination.
^ Lift the handset.
Depending on the setting, the connection is either set up immediately or only after a preset period of time (=
hotline after a timeout).

Reserving a trunk

If configured (consult your administrator), you can reserve an occupied line for yourself. When the line is free, you receive a call and a note on the display.
Prerequisite: "Currently busy" appears on the display.
Reserve trunk
Confirm the option shown.
Reserved line becomes free
Z Your phone rings. "Trunk is free" appears on the display. ^ Lift the handset.
Z You will hear the dial tone.
j Enter the external phone number.
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60 Enhanced phone functions

Assigning a station number (not for U.S.)

If this function has been configured (consult your administrator), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party's display.
v Open the Service Menu Æ Page 39.
Calls g
Temp o r ar y M NS
Select and confirm the option shown.
Select and confirm the option shown.
j Enter the DID number you wish to use.
j Enter the external phone number.

Associated dialing/dialing aid

If this function has been configured (consult your administrator), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the
S
bus or the a/b (T/R) port.
0
You can also use your system telephone as a dialing aid for other telephones.
Dialing aid on the S0 bus:
On the PC, select a destination and start dialing.
^ The speaker on your telephone is switched on. Lift the handset when the other
party answers.
Dialing aid at the a/b (T/R) port:
Associated dial
On the PC, select a destination and start dialing.
"Lift the handset" appears on the PC screen.
^ Lift the handset.
Dialing aid from your telephone for another telephone
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
j Enter the internal station number ("Call for:").
j Enter the number you wish to dial.
Page 61
Enhanced phone functions 61

During a call

Using call waiting (second call)

You can still be reached by a caller even if you are already conducting a call. The call waiting tone signals a second call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also block the second call or the signal tone Æ Page 62.
Prerequisite: You are conducting a call and hear the camp-on tone (approx. every six seconds).
Ending the first call and answering the second call
\ Replace the handset. Your phone rings.
Pay attention to the notes on voice encryption Æ Page 95.
^ Answer the second call. Lift the handset.
Call waiting
Quit and return
hz 23189 Coco
Placing the first call "on hold" and accepting the second call
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 95.
You are connected to the second caller. The first party is placed on hold.
Ending the second call and resuming the first one
Confirm the option shown.
or
\ Replace the handset.
Recall the first party.
^ Lift the handset.
You are reconnected with the first party.
Page 62
62 Enhanced phone functions

Preventing and allowing a second call (call waiting)

If this function has been configured (consult your administrator), you can prevent or allow a second call during an ongoing call.
v Open the Service Menu Æ Page 39.
Æ Page 61 from being signaled by automatic camp-on
Call wait.trm.off
Call wait.trm.on
Waiting tone on
Waiting tone off
Select and confirm the option shown1.
or
Select and confirm the option shown.

Activating/deactivating the camp-on tone

You can suppress the camp-on tone (approx. every six seconds) for second calls. A single special dial tone then alerts you to the waiting call.
Activating the call waiting tone
c Open the idle menu Æ Page 27.
Select and confirm the option shown.
Deactivating the call waiting tone
c Open the idle menu Æ Page 27.
Select and confirm the option shown.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 63
Enhanced phone functions 63

Parking a call

You can park up to ten internal and/or external calls. Parked calls can be displayed and picked up on another telephone. This feature is useful, for
example, if you want to continue a call at another phone.
Prerequisite: You are conducting a call.
v Open the Service Menu Æ Page 39.
Calls g
Park a call
Calls g
Retrieve call
Select and confirm the option shown.
Select and confirm the option shown.
0 ... 9 Enter the number of the park position (0 - 9) and make a note of it. If the park
position number you entered is not displayed, it is already in use; enter another one.
Retrieving a parked call
Prerequisite: One or more calls have been parked. The phone is idle.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
0 ... 9 Enter the park position number you noted earlier.
If the park position number you enter is not in use, you cannot retrieve the call.
If a parked call is not picked up, the call is returned to the telephone from where it was parked (recall) after a specific period of time.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 64
64 Enhanced phone functions

Placing an external call on hold

If you have programmed a hold key on your phone Æ Page 78, you can put external calls on hold. All other stations can then pick up the call on the assigned line.
S Press the "Hold" key.
Held on line: 801
Calls g
Retrieve line
The message of the relevant trunk appears (e.g. 801); note the trunk number. If available, the LED of the assigned trunk key flashes slowly.
if nec.
\ or s Replace the handset or press the key shown.
Depending on the configuration, this may be necessary so other members can also pick up the call on hold.
Picking up a held call
Prerequisite: One or more calls are on hold. The phone is idle.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
or
S If the "Retrieve" key Æ Page 78 is available, press it.
j Enter the noted trunk number.
or
T If there is a "Line:" key available for the relevant trunk, the LED flashes slowly.
Press the key shown.
Page 65
Enhanced phone functions 65

Conducting a conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.
You can only add parties to or remove them from a conference if you initiated the conference.
[ You are conducting a call.
if nec. g Open the context menu Æ Page 29.
Start conference
Return to held call
Conference
Add party
Conference
Select and confirm the option shown.
j Call a third party.
if nec. If the third party does not answer:
Confirm the option shown.
Inform this party that you are initiating a conference.
Select and confirm the option shown.
Z A tone sounds every 30 seconds to indicate that a conference is in progress (can
be disabled, consult your administrator).
If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure
Æ Page 95.
Adding up to five parties to a conference
if nec. g Open the context menu Æ Page 29.
Confirm the option shown.
j Call the new party.
Select and confirm the option shown.
Remove party
End conference
Removing parties from the conference
W Select a station.
g Open the context menu Æ Page 29.
Select and confirm the option shown.
If a participant who was connected to the conference via an unencrypted line leaves, the conference remains unsecured.
Ending a conference
g Open the context menu Æ Page 29.
Select and confirm the option shown.
or
\ Replace the handset if this feature is configured (consult your administrator).
Page 66
66 Enhanced phone functions
Removing the central office party from the conference
W Select a station.
g Open the context menu Æ Page 29.
Drop last conf. party
Leave conference
Calls g
DTMF dialing
Select and confirm the option shown.
Leaving a conference
g Open the context menu Æ Page 29.
Select and confirm the option shown.
or
\ Replace the handset if this feature is configured (consult your administrator).

Activating tone dialing/DTMF suffix-dialing

You can transmit dual-tone multifrequency (DTMF) signals during a call to control devices, such system.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
j You can use the keys 0 through 9, ) and ( to transmit DTMF
signals.
as an answering machine or automatic information
Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection.
Page 67
Enhanced phone functions 67

Recording a call

If configured (consult your administrator for details), you can record an active call.
Prerequisite: You are on a call, the "Recording" key is configured Æ Page 78.
S Press the "Recording" key. The LED lights up.
You and the other party hear an acoustic announcement, indicating that recording has started, and an acoustic signal is emitted approx. every 15 seconds during the entire recording session.
During recording, it is not possible to add further call parties.
Stopping recording
R Press the illuminated "Recording" key. The LED goes out.
Listening to a recording
Playback of the recording depends on the voice recording system used (see the relevant user manual).
Consultation
Calls g
Speaker call

Transferring a call after a speaker call announcement in a group

If this function has been configured (consult your administrator), you can use a speaker call (announcement group of users Æ Page 124. Once a member of the group has accepted the call request, you can transfer the waiting party.
Prerequisite: You are conducting a call.
Confirm the option shown. The other party is placed on hold.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
j Enter the group's station number. [ Announce the call.
When a member of the group accepts the call Æ Page 50, you are connected to this party.
\ Replace the handset.
or
Æ Page 58) to announce a call in progress to a
Transfer
Select and confirm the option shown1.
If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (=recall).
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 68
68 Enhanced phone functions

Sending a trunk flash

To activate ISDN-type services and features through the network carrier's analog trunks or those of other communication platforms (such hold"), you must send a signal to the trunks before dialing the service code or telephone number.
Prerequisite: You have set up an external connection.
v Open the Service Menu Æ Page 39.
as "consultation
Calls g
Trunk flash
Camp-on
Select and confirm the option shown.
Select and confirm the option shown1.
j Enter the service code and/or telephone number.

If you cannot reach a destination

Call waiting (camp-on)

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.
Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.
The called party can then respond Æ Page 61.
The called party can prevent this automatic call waiting Æ Page 62.
If this feature is configured (consult your administrator), you will hear the ring tone and the message "Camp-on" is immediately displayed.
Override

Busy override - joining a call in progress

This function is only possible if it has been configured by your administrator.
Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.
Select and confirm the option shown.
The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: „Override: (Number or name)".
You can now start talking.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 69
Enhanced phone functions 69

Using night answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by your administrator (=
standard night answer service) or by you (= temporary night answer service).

Activating

Night answer on
*=default
Save
Night answer off
Select and confirm the option shown.
Press the "OK" dialog key to confirm (= standard night answer service).
or
j Enter the destination number (= temporary night answer service).
Confirm the option shown.

Deactivating

Select and confirm the option shown.
The administrator can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone depending on how it is programmed. You can deactivate the automatic night answer service or replace it with a night answer service you configured.
Page 70
70 Call forwarding

Call forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)
Select your preferred method:
• ”Call forwarding key” Æ Seite 71
• ”Activating call forwarding via the Program/Service menu ”
You can program additional call forwarding instructions via the Program/Service menu
”Using system forwarding instructions” Æ Seite 75.
When call forwarding is active, a special dial tone sounds when you lift the handset.
If DID DTMF is active (consult your administrator), you can also forward calls to this destination.
If you are a call forwarding destination, the call forwarding key will flash
Æ Page 18.
Æ Seite 74

Active call forwarding indication

An active call forwarding instruction is indicated on the display when your phone is idle
Æ Page 27:
r The key LED lights up.
The call forwarding icon, the phone number and, where applicable, the name of the forwarding destination are displayed on the first line below the status bar. The name of the party is used if stored in the phonebook.
220870 Dalai Lama
If call forwarding is activated for internal or external calls, the number is preceded by the abbreviation "INT" or "EXT".
INT Dalai, Lama
Page 71
Call forwarding 71

Overview of call forwarding types

Different input masks are displayed depending on how you program call forwarding (call forwarding key
Æ Page 74). The entries in the relevant menus correspond as explained in the
following table:
Æ Page 71 or Program/Service menu

Call forwarding key

Variable: All calls
All calls are forwarded, the saved phone number is deleted after deactivation.
Variable: External calls
Only external calls are forwarded.
Variable: Internal calls
Only internal calls are forwarded.
Program/Service menu
1=all calls
2=external calls only
3=internal calls only
Call forwarding key
r The call forwarding key offers a quick way to activate/deactivate call forwarding
instructions these instructions Æ Page 71.

Editing call forwarding instructions

Press the call forwarding key to open the "Forwarding" page. It provides an overview of all call forwarding types Æ Page 71. You can select a call forwarding type here and set station numbers as forwarding destinations.
z
r Press the key briefly. The LED lights up.
You can also configure this setting via the web interface Æ Page 171.
Æ Page 74 and open the "Forwarding" page where you can edit
Call forwarding
Variable: All calls g
Select and confirm the option shown.
The "Forwarding" page opens. Select a call forwarding type Æ Page 71.
i Confirm the option shown to enter a forwarding destination directly Æ Page 72.
or
g Enter the phone number via a context menu Æ Page 72. The forwarding
destination is automatically deleted when call forwarding is deactivated
Æ Page 74.
All changes made here take effect immediately after a short timeout.
Page 72
72 Call forwarding

Editing forwarding destinations

Entering a phone number directly
Prerequisite: The cursor is in a phone number input field.
2208|
j Enter the phone number.
or
W Select and confirm the option shown to insert the phone number just copied
Æ Page 72.
W Select and confirm the option shown.
Entering a phone number via a context menu
Prerequisite: You selected a call forwarding type Æ Page 71.
g Open the context menu.
Enter destination
Paste
220870
Select and confirm the option shown.
j Enter the phone number.
W Select and confirm the option shown.
or
Select and confirm the option shown to insert the phone number just copied
Æ Page 72.
or
Select and confirm a forwarding destination in the list of favorites Æ Page 73.
Copying a phone number
Prerequisite: The cursor is in an input field that contains a station number:
W Select and confirm the option shown to copy the phone number.
The phone number copied remains on the clipboard until you copy another phone number or you finish editing call forwarding.
Page 73
Call forwarding 73
Saving a phone number as a favorite for call forwarding
You can save up to five phone numbers as favorites. These phone numbers then appear in the context menu when you are programming a call forwarding destination.
If you use a station number for a contact that is already stored in the personal phonebook, the submenu for the call forwarding type selected shows the relevant name with the appropriate icon rather than the station number.
Example:
Variable: All calls g
Dalai, Lama
z
r Press the key shown.
You can also configure this setting via the web interface Æ Page 169.
Edit call forwarding
Variable: All calls g
Edit favourites
Save & exit g
Select and confirm the option shown.
The "Forwarding" page opens.
Select a call forwarding instruction of your choice.
g Open the context menu.
Select and confirm the option shown.
The "Edit favourite numbers" page opens. Existing phone numbers are displayed.
Select and confirm the phone number input field, for example "1".
j Enter the phone number Æ Page 72. b Select the "Options" entry.
Select and confirm the option shown.
Page 74
74 Call forwarding

Forwarding express activation for "all calls"

r Press the key briefly. The LED lights up.
j Enter the forwarding destination Æ Page 72.
Umleitung festlegen
Dalai, Lama
Forwarding on
Confirm the option shown.
or The last forwarding destination saved for "all calls" is the first entry in the pop-
up menu:
Select and confirm the option shown.
Call forwarding is now active for all calls. The forwarding destination is automatically deleted when call forwarding is deactivated
Æ Page 74.

Activating call forwarding via the Program/ Service menu

Configuring via the Service Menu

c Open the idle menu Æ Page 27.
Special features must be taken into consideration if your telephone operates with system networking via LAN
Select and confirm the option shown.
Æ Page 130!
1=all calls
2=external calls only
3=internal calls only
Save
Forwarding off
Confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
j Enter the destination number.
Confirm the option shown.

Deactivating call forwarding

r Press the illuminated key. The key LED goes out.
or
c Open the idle menu Æ Page 27.
Select and confirm the option shown.
Page 75
Call forwarding 75

Using system forwarding instructions

Call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by administrator) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.
v Open the Service Menu Æ Page 39.
Destinations g
CFNR on
Change
Save
Destinations g
CFNR off
Delete
Confirm the option shown.
Select and confirm the option shown.
if nec. If a phone number is already entered:
Confirm the option shown.
j Enter the destination phone number.
• Enter the internal station number for internal destinations.
• Enter the external code and the external station number for external destinations.
Confirm the option shown.
Deactivating call forwarding/deleting a destination:
v Open the Service Menu Æ Page 39.
Confirm the option shown.
Select and confirm the option shown.
Confirm to deactivate and delete the forwarding destination.
or
Exit
Select and confirm to return to idle mode and not deactivate call forwarding.
If CFNR is activated, "CFNR on" appears briefly on the display after you hang up.
Page 76
76 Call forwarding

Call forwarding in the event of telephone failure (CFSS)

If configured (consult your administrator), you can define an internal or external call forwarding destination that activates in the event of telephone failure.
v Open the Service Menu Æ Page 39.
Destinations g
Forward Line: CFSS on
Change
Save
Destinations g
Forward Line: CFSS off
Delete
Exit
Confirm the option shown.
Select and confirm the option shown.
if nec. If a phone number is already entered:
Confirm the option shown.
j Enter the destination number.
Confirm the option shown.
Deactivating call forwarding/deleting a destination
v Open the Service Menu Æ Page 39.
Confirm the option shown.
Select and confirm the option shown.
Confirm to deactivate and delete the forwarding destination.
or
Select and confirm to return to idle mode and not deactivate call forwarding.
Page 77
Call forwarding 77

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)

If this function has been configured (consult your administrator), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.
Trunk FWD on
1=immediate
2=on no answer
3= on busy
Save
Trunk FWD off
1 or 2 or 3 Enter the activated call forwarding type.
Select and confirm the option shown.
Select and confirm the call forwarding type required.
or
or
j Enter your DID number. j Enter the destination number (without the external code).
Confirm the option shown.
Deactivating call forwarding
Select and confirm the option shown.
Confirm the displayed call forwarding type.
or
j Enter your DID number.
Page 78
78 Programming sensor keys

Programming sensor keys

You can program frequently used functions, station numbers or procedures onto the sensor keys on your OpenStage

Configuring function keys

See also Æ Page 21.

Example: Programming the Shift key

S Press and hold the required sensor key.
60/60 G/80/80 G.
Assign telephony function
Prog. feature key
Change key
More features g
Shift key
Save incomplete
Confirm the option shown.
or
v Open the Program/Service menu Æ Page 39.
Select and confirm the option shown.
S Press the required sensor key.
If the key is already in use, the programmed phone number appears on the display.
Confirm the option shown.
A list of all available functions is displayed, see the overview Æ Page 79.
Select and confirm the option shown.
Confirm the option shown.
if nec.
Select and confirm the option shown. Some functions (e.g. with "Call forwarding") can be saved even if incomplete. This
means that when later initiating the function by pressing the button, further
inputs are required.
Save
Confirm the option shown.
To activate the programmed function, briefly press the relevant key. For functions that can be switched on/off such as "Do not disturb", press once to switch the function on and press again to switch the function off. When the function is switched on, the LED lights up.
The label appears automatically and cannot be changed for the Shift key. It can be changed for all other functions
The LED displays show the status of the function Æ Page 21 and Æ Page 79.
Æ Page 83.
Page 79
Programming sensor keys 79

Overview of functions

The functions are split into the following menus:
• Destinations
• Control Relay
• PIN and Authorization
• Calls
• More Features
The available functions depend on your configuration. If a function is missing, consult your administrator.
Saved function LED displays
Call forwarding, Forwarding - trunk, Forward line, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.trm., Waiting tone off, Ring transfer, Recording, Door opener on/off, Control relay (only
for HiPath 3000), Ringing group on, Shift key, UCD (Available on/off,
Work on/off), Night answer on/off, MULAP Privacy Release:
S Saved function is not activated. R Saved function is activated.
Callback:
S You have no entry for callback. R You have an entry for callback.
Repdial key (internal), Direct station select:
S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly - I'm being called, please accept.
Flashing slowly - another party is being called and has not yet accepted the call.
Call key, General call key, Trunk key, MULAP key, Temporary MSN:
S No call via corresponding trunk. R Active call via the corresponding trunk.
T Flashing quickly - call on the corresponding trunk, call pickup is possible by
pressing the sensor key. Flashing slowly - a call is placed on hold on the relevant trunk.
Trunk group key:
S At least one trunk is free. R All lines in this trunk group are occupied.
View call charges:
S No chargeable calls have been set up since the last check. R Chargeable calls have been set up since the last check.
Call forwarding, Forward line:
T Flashing slowly - your line is a call forwarding destination.
Fax/answering machine details:
S No fax received or no message on the answering machine. R Fax received or message on the answering machine.
View the number of calls:
Page 80
80 Programming sensor keys
S No waiting callers. T Flashing quickly - callers waiting (certain number is exceeded).
Flashing slowly - callers waiting (certain number is reached).
Data I/O service:
S No connection to an application. R Active connection to an application.
T Flashing slowly - connection to an application is temporarily interrupted.
The following functions programmed on keys do not have a LED function:
Repdial key (external), Procedure key, Trace call, Speed dial, Disconnect, Clear, Lock all phones, Send message, Phonebook (1=internal, 2=LDAP), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page, Answer page, Timed reminder, Open door, DTMF dialing, Recall key, Room monitor, Hold key, Consult internal, Consultation, Associated dial, Associated serv., Tel. data service, Relocate/Change number, Mobile login, Discreet call.
Page 81
Programming sensor keys 81

Programming a procedure key

Numbers and functions that require further input, i.e. which contain several operating steps, can be saved on a key on your telephone.
S Press and hold the required sensor key.
Assign telephony function
Select and confirm the option shown.
or
v Open the Program/Service menu Æ Page 39.
Prog. feature key
Select and confirm the option shown.
S Press the required sensor key.
If the key is already in use, the programmed phone number appears on the
Change key
More features g
Procedure key
display.
Confirm the option shown.
Select and confirm the option shown.
Confirm the option shown.
j Enter procedure. Example: *67 Code for associated dialing. 231 Number of the phone for which the call should be made.
01234 The number to be dialed.
if nec. S Press the "Pause" key to enter pauses (a "P" appears on the display).
Save
Confirm the option shown.
Previous
Key label
Exit
Another key
or If you make a mistake:
Select and confirm the option shown. This deletes all numbers entered.
if nec.
Select and confirm the option shownÆ Page 83.
Confirm the option shown.
or
Select and confirm the option shown.
Select the stored procedure by pressing the sensor key. Procedures with activatable/deactivatable functions are activated by pressing the sensor key once and deactivated by pressing it again.
You can press the procedure key during a call to automatically send the saved digits as DTMF signals
Æ Page 66.
Page 82
82 Programming sensor keys

Configuring repdial keys

You can also program internal and external station numbers at the second level. The LED function is not available for internal station numbers at the second level. To program the second level, you have to program a "Shift" key Æ Page 78.
See also Æ Page 21.
S Press and hold the required sensor key.
Assign telephony function
Prog. feature key
Next level
Change key
Destinations g
Repdial key
Speed dial
Select and confirm the option shown.
or
v Open the Program/Service menu Æ Page 39.
Select and confirm the option shown.
S Press the required sensor key.
If the key is already in use, the programmed phone number appears on the display.
if nec.
Select and confirm to save the phone number on the second level. Confirm the option shown.
Confirm the option shown.
Confirm the option shown.
j Enter the phone number.
or
Select and confirm the option shown.
j Enter the speed-dial number (the speed-dial numbers correspond to the system
phonebook
Æ Page 35).
Key label
Exit
Another key
if nec.
Select and confirm the option shownÆ Page 83.
Confirm the option shown.
or
Select and confirm the option shown.
Page 83
Programming sensor keys 83

Changing the label retrospectively

The label set when a repdial key was programmed can also be subsequently changed.

Changing the label

v Open the Program/Service menu Æ Page 39.
Prog. feature key
Change key
Next level
Key label
Change
Change
Default label
Save
Previous
Exit
Select and confirm the option shown.
S Press the required sensor key.
The assignment is displayed on the screen.
Confirm the option shown.
if nec.
Select and confirm to make the change on the second level.
Select and confirm the option shown.
Confirm the option shown.
j Enter the required key label text Æ Page 22.
Confirm the option shown.
or
Select and confirm to reset to the default label.
Select and confirm the option shown.
or
Select and confirm to cancel the entry.
Confirm the option shown.
Assign telephony function
Next level
Clear key
Exit

Deleting sensor key programming

S Hold down the required key.
Select and confirm the option shown.
if nec.
Select and confirm the option shown to delete the entries on the second level.
Select and confirm the option shown.
Select and confirm the option shown.
Page 84
84 Phonebooks and call lists

Phonebooks and call lists

Personal phonebook

For a detailed description of this function, refer to Æ Page 33.

Creating a new contact

u Press the key shown until the "Personal" tab is active.
Options g
New contact
Last name
Business 1
Save & exit
Save
Confirm the option shown.
Confirm the option shown.
The form for entering contact data opens.
Confirm the option shown.
j Enter and confirm text Æ Page 25.
Select and confirm the option shown.
j Enter the phone number Æ Page 23 and confirm.
if nec. e Select and fill out additional fields.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
Defining the default number
If you have multiple numbers saved for a contact, you can define the default number here that should be used automatically when dialing directly using the phonebook
Æ Page 54.
Niels, Bohr g
Details
Business 1 g
Mobile
Save & exit
Save
u Press the key shown until the "Personal" tab is active.
Select a contact.
g Open the context menu.
Select and confirm the option shown.
Select the "Default No." entry.
The phone displays the current setting. Confirm the option shown.
Select the required phone number and confirm.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
Page 85
Phonebooks and call lists 85
Saving a picture for a contact
Prerequisite: Your administrator has uploaded pictures to the OpenStage.
u Press the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
No picture g
Picture 1
Save & exit
Save
Niels, Bohr g
Select a contact.
g Open the context menu.
Select and confirm the option shown.
Select the "Picture" entry.
The phone displays the current setting. Confirm the option shown.
Select and confirm the picture you wish to use.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.

Changing contact data

u Press the key shown until the "Personal" tab is active.
Select a contact.
g Open the context menu.
Details
Save & exit
Save
Select and confirm the option shown.
e Select the required field.
if nec. h Delete existing text.
j Enter the new text Æ Page 25 and confirm.
if nec. e Select and edit additional fields.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
Page 86
86 Phonebooks and call lists

Managing the phonebook

Defining the contact display format
u Press the key shown until the "Personal" tab is active.
Options g
Display
Niels, Bohr g
Delete
Delete
Confirm the option shown.
Select and confirm the option shown in the context menu.
e Select and confirm the display format.
Example Option
Miller, Peter Lastname, Firstname Peter Miller Firstname Lastname Miller, P Lastname, F P Miller F Lastname
h Press the key shown.
The display format is changed immediately.
Deleting contacts from the phonebook
u Press the key shown until the "Personal" tab is active.
Select a contact.
g Open the context menu.
Select and confirm the option shown.
Confirm in the pop-up menu.
Options g
Delete all
Delete all entries
The selected entry is deleted.
Deleting all phonebook entries
u Press the key shown until the "Personal" tab is active.
Confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm in the pop-up menu.
All entries are deleted.
Page 87
Phonebooks and call lists 87

Managing groups

Creating a group
u Press the key shown until the "Personal" tab is active.
Options g
Groups
Options g
New group
Save & exit
Save
Confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm the option shown.
Confirm the option shown in the context menu.
Select the "Group name" entry.
Confirm the option shown.
j Give the group a name Æ Page 25.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
The new group is saved.
Adding a contact to a group
u Press the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
No group g
VIP
Save & exit
Save
Select a contact.
g Open the context menu.
Select and confirm the option shown.
Select the "Groups" entry.
Confirm the option shown.
Select and confirm a group in the context menu.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
Page 88
88 Phonebooks and call lists
Deleting a contact from a group
u Press the key shown until the "Personal" tab is active.
Niels, Bohr g
Details
VIP g
No group
Save & exit
Save
Options g
Groups g
Select a contact.
g Open the context menu.
Select and confirm the option shown.
Select the "Groups" entry.
Confirm the option shown.
Select and confirm the option shown in the context menu.
b Select the "Options" entry.
Select and confirm the option shown.
or
h Press the key shown.
Confirm the option shown.
Deleting a group
u Press the key shown until the "Personal" tab is active.
Confirm the option shown.
Select and confirm the option shown in the context menu.
VIP g
Delete
Delete
Select and confirm a group.
Select and confirm the option shown.
Confirm in the pop-up menu.
The group is deleted and, if necessary, any assigned contacts remain saved in the phonebook.
Page 89
Phonebooks and call lists 89

LDAP database

For information about the LDAP directory, refer to Æ Page 35.

Finding an LDAP entry

Pay attention to the notes on voice encryption Æ Page 95.
u Press the key shown until the "Corporate" tab is active.
Options g
Find
Find
Find
Coco, Chanel g
Details
Confirm the option shown.
Confirm the option shown in the context menu.
Scroll to the required search field (for example, "First name"). Confirm the option shown.
j Enter search text Æ Page 25.
b Select the "Options" entry.
Confirm the option shown.
Confirm the option shown in the context menu.
If several entries match your search criteria, all are displayed in alphabetical order.
Viewing information about an LDAP entry
Select an entry.
g Open the context menu.
Select and confirm the option shown in the context menu.
All available information is displayed.
Page 90
90 Phonebooks and call lists
Importing an LDAP entry into the local phonebook
Coco, Chanel g
Save
K
Select an entry.
g Open the context menu.
Select and confirm the option shown in the context menu. The entry is copied with all details into the personal phonebook. The "Contact created" message appears.
The view changes to the personal phonebook.

Quick search

u Press the key as often as required until the "Corporate" (LDAP) tab is active.
j Enter the initial letter of the last name you need, for example "K".
A single-line search window appears at the lower edge of the display.
Do not enter any further characters. After a predefined period of time or after pressing the displayed. You can restrict the output by entering the second and other letters.
The ( key is used to switch between letters and numbers. The h key is used
to delete individual characters.
You can control the search individually by entering extended characters. To
select extended characters, first press the * key.
i key, all available names with the corresponding initial letter are
Rule list:
?Extended character Description # Searches for the exact string before the extended
character
, You can enter first and last name separately using a
comma. A search is carried out for the last name (possibly using a wildcard) and the first name with the first character after the comma.
* Wildcard. This searches for the character entered and
all possible subsequent characters
Page 91
Phonebooks and call lists 91

Call lists

For a detailed description of this function, refer to Æ Page 36.

Viewing details

w Press the key until the call list you want is active.
Niels, Bohr 18.10.
Details
Niels, Bohr 18.10.
Delete
Options g
Select the entry you want.
g Open the context menu Æ Page 29.
Select and confirm the option shown.
For illustrated examples and descriptions of the displayed information, refer to
Æ Page 37.

Deleting entries

Deleting an individual entry
w Press the key until the call list you want is active.
Select the entry you want.
g Open the context menu Æ Page 29.
Select and confirm the option shown.
The entry is deleted.
Deleting all entries in a list
w Press the key until the call list you want is active.
Confirm the option shown.
Delete all
Confirm the option shown in the context menu.
All entries in the list displayed are deleted.
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92 Phonebooks and call lists

Copying entries from the call lists into the personal phonebook

w Press the key until the call list you want is active.
Niels, Bohr 18.10. 07:06am
Copy as contact
Save and change
Save without changing
Select the entry you want.
Select and confirm the option shown in the context menu. You have the following options for "Create contact":
• Save and change
• Save without changing
• Exit (without saving)
Save and change
Select and confirm the option shown. The screen to edit a contact in the personal phonebook opens Æ Page 85. Fill out the relevant fields accordingly and save the new contact.
Save without changing
Select and confirm the option shown. An entry is created and the message "Contact created" is displayed. If you open the phonebook, you will be prompted to update the directory. A "Copied contacts" group is created for such entries so that you can find them more easily.
Page 93
Displaying and assigning call charges 93

Displaying and assigning call charges

Displaying call charges (not for U.S.)

For the current call

Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your administrator must request this option from the network operator. Call charge display must be requested from the network operator and configured by the relevant administrator. Depending on the setting, call charges are displayed during or after a call. Depending on the network operator, free external calls are also displayed. The message "Free of Charge" appears on the display either before or during the call. If the cost indication facility has not been installed, the display will show the dialed number and/or the duration of the telephone call.
If a call is forwarded, call charges are assigned to the destination of the call transfer operation.
More features g
Show call charges

For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown1.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 94
94 Displaying and assigning call charges

Displaying call charges for another telephone (not for U.S.)

If configured (consult your administrator), you can also display and print information on chargeable calls for other phones (such
Prerequisite: You have programmed the function "Show call charges" on a key
Æ Page 78.
The LED lights up to indicate that you have conducted a chargeable call since the last time you viewed the charges.
S Press the "Call Charges" key. Chargeable calls are displayed.
W Select a connection.
as a pay phone).
Print
Delete
Add'l information
Exit
Calls g
Account code
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.

Dialing with call charge assignment

You can assign external calls to certain projects.
Prerequisite: Your administrator has defined account codes for you.
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
Select and confirm the option shown.
j Enter the account code.
#=Save
if nec. # Press the key shown.
or
Confirm the option shown.
Depending on configuration (please consult your administrator):
j Enter the external phone number.
You can also enter the account code during an external call.
Page 95
Privacy/security 95

Privacy/security

Voice encryption

Please see also the explanations on Æ Page 13.

Notes on voice encryption

Warning about an unencrypted connection
Your administrator can define in the communication system whether and how you are notified of unencrypted calls.
Z Warning tone
and/or
Unencrypted call
23189 Coco g 01:39
23133 Yves g 01:63
This message appears on the display.
You will then receive a warning tone and/or a message on the display when you accept a call, accept a consultation call or are connected to a conference and the connection to a call partner is unencrypted.
Notice about an encrypted connection
A closed padlock icon appears next to the subscriber ID.
Notice about an unencrypted connection
A struck-through padlock symbol appears next to the caller ID.
Page 96
96 Privacy/security

User password

You can protect access to the user menu with the user password Æ Page 39.
User
if nec. j Enter and confirm the user password.
Change user password
Current Password
New user password
Confirm New user password
z
You can also configure this setting via the web interface Æ Page 169.
v Press the key shown until the "Settings" tab is active.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
j Enter the current password (at least six characters) and confirm your entry.
Select and confirm the option shown.
j Enter the new password (at least six characters) and confirm your entry.
Select and confirm the option shown.
j Enter and confirm the new password once more.
Save & exit
Select and confirm the option shown.
Page 97
Privacy/security 97

Turning ringer cutoff on and off

If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal, an indication on the display and a key that has been programmed to flash (such

Activating

c Open the idle menu Æ Page 27.
as a trunk key).
Ringer cutoff on
Ringer cutoff off
Select and confirm the option shown1.

Deactivating

c Open the idle menu Æ Page 27.
Confirm the option shown.

Deactivating the ringtone

You can deactivate your ringtone if you do not want to be disturbed by your phone ringing.

Deactivating

* Press the key shown until the icon for the deactivated ring tone appears on the
display

Activating

* Press the key shown until the icon for the deactivated ring tone disappears from
the display.
Æ Page 24.
1. ”Differing display views in a HiPath 4000 environment” Æ Seite 168
Page 98
98 Privacy/security

Do not disturb

If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (consult your administrator).
With multi-line telephones, "Do not disturb" can only be used for the primary line

Activating

c Open the idle menu Æ Page 27.
Æ Page 116.
Do not disturb on
DND off
Suppress call ID
Select and confirm the option shown. The DND icon appears on the status bar
Æ Page 24.

Deactivating

c Open the idle menu Æ Page 27.
Confirm the option shown.
When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.
Authorized internal callers automatically override the DND feature after five seconds.

Suppressing your phone number on the called party’s phone

You can prevent your station number or name from appearing on the displays of external parties you call. This setting remains active until you deactivate it.

Activating

c Open the idle menu Æ Page 27.
Select and confirm the option shown.
Restore caller ID

Deactivating

c Open the idle menu Æ Page 27.
Select and confirm the option shown.
Your administrator can activate/deactivate caller ID suppression for all phones.
Page 99
Privacy/security 99

Monitoring a room

You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.

Activating the telephone to be monitored

v Open the Service Menu Æ Page 39.
Room monitor
Select and confirm the option shown.
You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored

v Press the illuminated key. The LED goes out.
or
\ Replace the handset.

Monitoring the room

j Enter the internal station number of the phone located in the room that you wish
to monitor.
Trace call – identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 in the process.
seconds after a call. You should not hang up
Trace call
v Open the Service Menu Æ Page 39.
Select and confirm the option shown.
If the trace is successful, the transmitted data is stored by your network operator. Consult your administrator.
Page 100
100 Privacy/security

Locking the telephone to prevent unauthorized use

You can prevent unauthorized parties from accessing certain functions on your phone during your absence, for example you can prevent external phone numbers being dialed or your mailbox being accessed. Consult your administrator to determine which functions are locked.

Locking the phone

c Open the idle menu Æ Page 27.
Lock phone
Select and confirm the option shown.
or
# Press the key shown.
j Enter code (telephone lock) Æ Page 101.
The lock icon appears on the status bar Æ Page 24.
When the phone is locked, a special dial tone sounds when the handset is lifted. Internally, users can make calls as normal.
Your phone can also be locked or unlocked by an authorized party
Æ Page 101.
The following keys are locked additionally:
u Display phonebooks Æ Page 33. w Display call lists Æ Page 36. x Display messages Æ Page 38.
v Display user/applications menu
y Display Help function Æ Page 41. r Call forwarding Æ Page 70. R Sensor keys cannot be programmed Æ Page 78.
Æ Page 39.
Unlock phone

Unlocking the phone

c Open the idle menu Æ Page 27.
Select and confirm the option shown.
or
# Press the key shown.
j Enter code (telephone lock) Æ Page 101.
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