Unify OpenStage 60/60 G, OpenStage 80/80 G User Manual

OpenStage 60/60 G, OpenStage 80/80 G OpenStage Key Module HiPath 3000, OpenScape Business, OpenScape Office

User Guide

A31003-S2000-U109-14-7619

Unser Qualitäts- und Umweltmanagementsystem ist entsprechend den Vorgaben der ISO9001 und ISO14001 implementiert und durch ein externes Zertifizierungsunternehmen zertifiziert.

Leistungsmerkmale, die je nach Anwendungsfall nicht immer in der beschriebenen Form zutreffen oder sich durch Weiterentwicklung der Produkte ändern können. Eine Verpflichtung, die jeweiligen Merkmale zu gewährleisten besteht nur, sofern diese ausdrücklich vertraglich zugesichert wurden.

Liefermöglichkeiten und technische Änderungen vorbehalten. Unify, OpenScape, OpenStage und HiPath sind eingetragene Warenzeichen der

Unify GmbH & Co. KG. Alle anderen Marken-, Produkt- und Servicenamen sind Warenzeichen oder eingetragene Warenzeichen ihrer jeweiligen Inhaber.

7619

unify.com

Important information 3

Important information

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit.

7 7

Trademarks

Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or

• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.

Never open the telephone or a key module. Should you encounter any problems, consult your administrator.

Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.

The device conforms to the EU Directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

4 Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bathrooms.

Software update

During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the Internet

Information and support for our products can be found on the Internet at:

http://www.unify.com

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:

http://wiki.unify.com/

Contents 5

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product support on the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Getting to know the OpenStage. . . . . . . . . . . . . . . . . . . . . . . . 15

The user interface of your OpenStage 60/60 G/80/80 G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Text input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Context menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6 Contents

Applications available on your OpenStage . . . . . . . . . . . . . . . 31

Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

System phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Einstellungen – Service-Menü . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Einstellungen – Telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Einstellungen – Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accepting a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accepting a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . 43

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dialing with repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Ending the call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Viewing and deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Contents 7

Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Answering a call for another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . . . . . 52

Answering a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Redialing from a call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using a personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using a system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Preventing and allowing a second call (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Activating/deactivating the camp-on tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Placing an external call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 67

Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Active call forwarding indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Overview of call forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Call forwarding key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Editing call forwarding instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Editing forwarding destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Forwarding express activation for "all calls". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Activating call forwarding via the Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring via the Service-Menü . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using system forwarding instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 77

8 Contents

Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Changing the label retrospectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Changing contact data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Managing the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Copying entries from the call lists

into the personal phonebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 93

Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Deactivating the ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Suppressing your phone number on the called party’s phone . . . . . . . . . . . . . . . . . . . . . . . . . 98

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Trace call – identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Saving your PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Contents 9

More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using a mobile connection at another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Logging off from the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Resetting services and functions

(system-wide cancelation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using system functions from externally

DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Controlling connected computers or their programs/telephone data service . . . . . . . . . . . . . 113

Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Making calls in the team/executive/secretary configuration. . 116

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accepting calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . 118

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

MULAP privacy release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Transferring calls directly to the executive phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Picking up a call for another member of your team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

10 Contents

Special functions in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . 129

Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Controlling relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 134

Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Color scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Lamp brightness for TouchSlider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Setting the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Setting the ring tone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Activating/deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Setting local ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

En-bloc dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Configuring Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Connecting/disconnecting a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Tone and indication with an unsecured voice connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Closing automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Setting the automatic display duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Viewing network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Phone test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Connecting a Bluetooth conference phone "Konftel 60W". . . . . . . . . . . . . . . . . . . . . . . . . . 162

Testing the Bluetooth conference phone "Konftel 60W" . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Contents 11

Data backup to USB Memory Stick . . . . . . . . . . . . . . . . . . . . 164

Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Restoring user data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Restoring all user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Restoring selected user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Checking backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Deleting backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Differing display views in a HiPath 4000 environment . . . . . 168

Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Administratorseiten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Overview of functions and codes (alphabetical) . . . . . . . . . . 182

Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

12 General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:

• The function is not configured for you and your telephone. Please contact your system

administrator.

• Your communication platform does not feature this function. Please contact your Unify sales

partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with the OpenStage phone and all of its functions. It contains important information on the safe and proper operation of the OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming the OpenStage phone.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

These operating instructions are designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

The Unify service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

If you experience problems or defects with the phone, please dial the service number for your country.

General information 13

Intended use

The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communication platform can be obtained from your service technician. Please always have this information to hand when you contact our service department regarding faults or problems with the product.

Voice encryption

On HiPath 3000/OpenScape Business V7 (from R 4), and HiPath Open Scape Office (V1), your OpenStage 60/60 G/80/80 G supports voice encryption from software release 2 (V1 R2.xxxx).

This allows you to use your OpenStage to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa.

If "Secure Mode" is enabled on your phone (consult your administrator) and a connection is established to a phone that does not support voice encryption, the call is not encrypted and is not secure.

Your administrator can define in your communication system whether you are notified of unencrypted calls and how

Æ Page 95.

thus

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be

kept clear. The optimum distance is approx. 50 cm.

• Proceed as follows to optimize display legibility:

• Turn the phone and tilt the display. This ensures you have a frontal view of the display while

eliminating light reflexes.

14 General information

Multi-line telephone, executive/secretary functions

Your OpenStage 60/60 G/80/80 G is a "multi-line telephone". This means that multiple lines can be configured by your administrator, which is not the case with single-line phones. Each line is assigned an individual phone number that you can use to make and receive calls. The programmable sensor keys on multi-line phones function as trunk keys Æ Page 116.

When using a multi-line phone to make and receive calls, certain particularities must be taken into account Æ Page 118 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g.

Æ Page 116 ff.

"Ring transfer" and "Pick up call"), configured especially for executive/secretary use

Group functions

For even more efficient telephone functionality, your administrator can configure various team functions such as

call pickup, hunt groups and call distribution groups.

Getting to know the OpenStage 15

Getting to know the OpenStage

The following sections describe the most frequently used controls and displays.

The user interface of your OpenStage 60/60 G/80/

80 G

The diagram shows an OpenStage 60/60 G, the description applies to all product variants.

1 You can make and receive calls as normal using the handset. 2 The large graphic display permits intuitive operation of the phone

Æ Page 24.

The mode keys allow easy operation of the applications featured on your telephone. To

select a tab within a function press the relevant key repeatedly until the required tab is displayed

Use the TouchGuide to navigate conveniently through the applications on your telephone

Æ Page 20.

You can customize your telephone by assigning phone numbers and functions to the

programmable sensor keys The function keys allow you to call up the most frequently used functions during a call

(e.g. Disconnect/Release) Audio keys are also available, allowing you to optimally configure the audio features of

your telephone The TouchSlider allows you to adjust the current volume (e.g. telephone rings - ringer

volume)

Æ Page 19.

Æ Page 21.

Æ Page 18.

Æ Page 19.

9 Incoming calls are visually signaled via the call display. 10 The dialpad can be used to enter phone numbers and write text

Æ Page 23.

16 Getting to know the OpenStage

Ports on the underside of the phone

PC (e.g. OpenStage Manager)

USB Memory Stick

Power supply

Local cable type

[1]

Network switch

Headset

Port for key modules

Hand set

OpenStage operating features

OpenStage 80 80 G 60 60 G

Display type

Illuminated display Programmable sensor keys 9 8 Full-duplex speakerphone function

Headset ;; Bluetooth ;;

USB master

10/100 Mbps Ethernet switch Æ Page 17 ; - ; -

1000 Mbps Ethernet switch

Interface for key modules ;; Web-Based Management (WBM) ;;

1 Use an extension cable to connect the USB Memory Stick (e. g.: C39195-Z7704-A5).

The port is not suitable for USB hubs.

Æ Page 17 - ; - ;

Color TFT

640x480

;; ;;

;;

Color TFT

320x240

Getting to know the OpenStage 17

Using network ports more efficiently

The OpenStage 60/80 has a built-in 10/100 Mbps Ethernet switch. The OpenStage 60 G/80 G has a 1000 phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.

Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the

OpenStage 60/60 G/80/80 GNetwork switch PC

OpenStage Manager

This program offers an additional option for tailoring your phone to your personal needs.

Your OpenStage Manager is suitable for the following models:

• OpenStage 60 (SIP/HFA)

• OpenStage 60 T

• OpenStage 80 (SIP/HFA)

• OpenStage 80 T

• OpenStage 60 G / 80 G (SIP/HFA)

Features

• Phonebook management

• Assignment of images to contacts

• Synchronization of contacts

• Save and restore

• Key programming

• Screensaver

• Ring tones

Contact your administrator for the latest version of OpenStage Manager.

18 Getting to know the OpenStage

OpenStage Key Module

The OpenStage Key Module is a key module attached to the side of the phone that provides an additional 12 Like keys on the phone, these keys can be programmed and used according to your needs

Æ Page 21.

The diagram shows an OpenStage Key Module for OpenStage 80/80 G.

You can attach up to two OpenStage Key Module modules to your OpenStage 60/60 G/80/80 G.

illuminated, programmable keys.

Keys and controls

Function keys

Key Function when key is pressed

s End (disconnect) call Æ Page 46. r Call forwarding q Key currently has no function.

1 If the key LED on your phone is flashing, your station has been set up as a forwarding destination.

Æ Page 70.

Getting to know the OpenStage 19

Audio controls

Audio keys

Key Function when key is pressed

n Activate/deactivate the loudspeaker Æ Page 43 o Activate/deactivate the headset Æ Page 50 p Activate/deactivate microphone (also for speakerphone mode) Æ Page 46

TouchSlider

Similar to the TouchGuide Æ Page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.

Icon used in the manual:

The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.

Set the lamp brightness of the TouchSlider Æ Page 138.

Mode keys

These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.

Key Function when key is pressed LED displays

t Display telephony interface Æ Page 32. Blue: Application is active. u Display phonebooks Æ Page 33. Blue: Application is active.

w Display call lists Æ Page 36.

x Display messages Æ Page 38.

Display user/applications menu

Æ Page 39.

y Display Help function Æ Page 41. Blue: Application is active.

Blue: Application is active. White: New entry in call list

Blue: Application is active. White: New voicemail

Blue: Application is active.

The icons for the mode keys also appear on the display Æ Page 30.

20 Getting to know the OpenStage

TouchGuide

Before using the telephone, remove the protective covering from the TouchGuide ring surface.

This control allows you to manage most of your phone's functions as well as its displays.

Operation Functions when key is pressed

In idle mode:

Press the

c key.

• Open the idle menu

In lists and menus:

• Go to next level

Entry selected:

• Perform action

You can now access a context menu:

• Open the context menu In lists and menus:

• One level back

Æ Page 27

Press the

Move your finger around the inner wheel

Press the

a key.

d key.

b key.

i key.

Entry selected:

• Cancel action

In input fields:

• Delete character to the left of the cursor

In lists and menus:

• Scroll down

• Hold down: Jump to the end of the list/menu

In lists and menus:

• Scroll up

• Hold down: Jump to the start of the list/menu

In lists and menus:

• Scroll up or down

In input fields:

• Select a character in the display keyboard

• Adjust sensitivity Entry selected:

• Perform action

• Initiate call

Æ Page 139.

Æ Page 25

In idle mode:

• Open the idle menu

Æ Page 27

Getting to know the OpenStage 21

Browsing in the call list and phonebook tabs

If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs

using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialled" and "Forwarded" tabs using the w key.

Alternatively you can also use the TouchGuide to navigate between the tabs.

Firstly use the b key to enter the tab row and move left or right using the a and c keys. Once you have reached the required tab, click the d

list.

If you are in one of the phonebook or caller lists or in one of the settings menus, you can go back

to the telephony interface by repeatedly pressing the a key.

or i key to change to the associated selection

Programmable sensor keys

Your OpenStage 80/80 G has nine (OpenStage 60/60 G: eight) illuminated sensor keys that you can program on two phone numbers at the second level.

Increase the number of programmable sensor keys by connecting a key module Æ Page 18.

levels. You can assign functions and phone numbers at the first level and only

Depending on how they are programmed, you can use the sensor keys as:

• Function keys Æ Page 78

• Repdial keys

• Procedure keys

You can program internal and external station numbers on the second level for all programmable sensor keys (except the Shift key). The LED function is not available for internal station numbers at the second level. The programmable sensor keys on multi-line phones function as trunk keys

Touch the key briefly to activate the programmed function or dial the stored number.

Press and hold a function key or repdial key to open a menu for programming it. Direct station selection (DSS) keys can only be programmed via the Program/Service menu.

A label indicating the key's function is displayed to the left of the key; it cannot be changed. You can change the labels for repdial keys according to your requirements

The status of a function is shown by the LED on the corresponding sensor key.

Æ Page 82

Æ Page 81

Æ Page 116.

Æ Page 83.

Meaning of LED displays on function keys

LED Meaning of function key

S Off The function is deactivated. T Flashing R On The function is activated.

1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval

represents different statuses, which are described in detail in the corresponding sections of the manual.

Indicates the function status.

22 Getting to know the OpenStage

Text input

Example: Changing the key label Æ Page 83.

Enter the required characters using the dialpad.

Choose the functions using the d and b keys. Confirm with i.

L1 label: Ma Save

#=Delete Character

Characters entered Save entry

Delete character

[1]

Previous Exit

[1] Alternatively, press the key #

Character overview (depends on the current language setting)

Key 1x2x3x4x5x

1 2 3 4 5 6 7 8

abc2

de f 3

gh i 4

jkl5

mno6

pqr s7

tuv8

9 0 * #

1 Space 2 Next letter in uppercase 3 Delete character

wx y z 9

+. -0

Getting to know the OpenStage 23

Dialpad

Text input

In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering

the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.

To speed up input, you can confirm your entry by pressing "i" on the TouchGuide after you

have selected the required character. To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. = 0700 - 687837).

Multi-function keys

0700 - PATTERN

Function

Press and hold Turn ring tone on/off Æ Page 97.

Key label

Display keyboard

Æ Page 25

Æ Page 22. Next letter in uppercase. Delete character.

Type special characters

Turn phone lock on/off

Æ Page 100.

Switch between uppercase and lowercase text and number entry.

24 Getting to know the OpenStage

Graphic display

Your OpenStage 60/60 G/80/80 G is equipped with a tilt-and-swivel color display Æ Page 16.

Appearance

You can customize your display to suit your personal requirements:

• Angle the display as required Æ Page 13.

• Select your preferred display design

Æ Page 137.

14:27 FR 26.01.07 123456

Dialled

Options

Paul, Auster 10:24

14:27 FR 26.01.07 123456

Dialled

Options g

Paul, Auster 10:24

Received

Paul, R.. Peter, A..

Anna, S..

Paul, R.. Peter, A..

Anna, S..

Crystal sea

Warm grey

Status bar

The time, weekday, date and your phone number are displayed in the status bar.

In addition, different icons represent different situations and options:

Icon Meaning

The ring tone is deactivated

The "Do not disturb" function is activated

The phone lock is activated

The Bluetooth function is activated

A mobility user is logged on to the phone

Save data of logged off user

Data will be fetched for new user

User changes will be saved

Æ Page 97

Æ Page 98

Æ Page 100

Æ Page 148

Æ Page 107

Æ Page 110

Æ Page 109

DLS server transmission error

Æ Page 109

Transmission of caller list interrupted

Æ Page 110

Getting to know the OpenStage 25

Display keyboard

Simple text and characters can also be entered at any time using the keypad Æ Page 23.

Depending on the context, the display keyboard is displayed with different elements.

Element in focus Letters, digits, punctuation or special characters

Function bar

Use the TouchGuide to operate the display keyboard Æ Page 20.

Operation Function

Move your finger around the wheel

Press

h Delete character to the left

Press

g Set focus to

You can select the following functions from the function bar:

Element Meaning

Switch to upper/lowercase characters for first letter of words (initial letter uppercase, all subsequent letters lowercase)

Switch to lowercase characters

Switch to numeric characters

Switch to punctuation and special characters

Move cursor one character to the right/left

Copy entire content of the active field to the clipboard

Insert clipboard content at cursor position. Existing content is not overwritten

Cancel an action without saving

Confirm changes

Set the focus on the next/previous element

Select the element in focus (enters the character or performs the function)

26 Getting to know the OpenStage

Character overview (depends on the current language setting)

Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x

; = $ \ & [ ] { } %

2 3 4 5 6 7 8 9 0

* #

1 Space

Additional special characters are available on the display keyboard

2 3 Toggle between uppercase and lowercase and number entry

abc2ä

def 3

gh i4

jkl5

mn o6 ö

pqr s7ß

tuv8ü

wx y z 9

.*#,?!’ - ( )@/ : _

Getting to know the OpenStage 27

Context-dependent displays

Depending on the situation at hand, the graphic display on your OpenStage shows different content, to which you can respond intuitively.

Idle mode

If there are no calls taking place or settings being made, your OpenStage is in idle mode. In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.

Status bar Æ Page 24

Label for the programmable sensor keys list

Context-dependent displays

Æ Page 27

Æ Page 21

Idle menu

In idle mode, press g on the TouchGuide Æ Page 20 to display the idle menu. You can call up

various functions here. The sequence and status of the entries correspond to the status of the function.

The idle menu may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• Do not disturb on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View callbacks

•Directory

• HF answerback on

• Join group

• Suppress call ID

• Waiting tone off

• DISA internal

1. Only appears if callback requests are saved.

28 Getting to know the OpenStage

Telephony dialogs

The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.

Example: You dialed the phone number of a contact saved in the phonebook.

Coco, Chanel 220870

Callback Send message

The pop-up menu Æ Page 29 provides functions suited to the situation, which you can select and confirm using the TouchGuideÆ Page 20.

Information on the connection status and caller

Situation-specific functions

Messages

The messages displayed in the upper left area of the display advise you of current settings or events.

Example:

• Call forwarding is activated for all calls. All calls are forwarded to the party named "Coco Chanel"

• You received a message while you were absent.

• A call list contains a new entry

Activated call forwarding Call list entry Messages received

Explanation of all message icons:

Icon Meaning

You have received one or more new messages.

One or more new entries have been added to the call lists.

Call forwarding is active.

1. The display depends on whether you defined a party from the personal phonebook or the system phonebook as the forwarding

destination.

Getting to know the OpenStage 29

Context menus

If the arrow icon g appears next to a selected entry, additional menu levels or selection options

are available in the form of a context menu. You can use the TouchGuide to navigate within the pop-up menu

You can set context menus to automatically close in certain situations (for example, during a connection)

Æ Page 20.

Æ Page 154. You can also select the display duration Æ Page 154.

Dial

Details

Delete

Send

New contact

1. First entry (selected when the menu is

Selected entry

Pop-up window

In certain situations, a pop-up window opens automatically in the lower third of the display.

Pop-up menu

You will be prompted to use a pop-up menu to select situation-dependent functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu Æ Page 20.

Example:

The following pop-up menu opens after you change a setting and press the h key on your

TouchGuide.

Save changes?

Save Do not save

Pop-up message

Pop-up messages only indicate actions or states for which further action is not required.

Example: The following pop-up message appears briefly when you change a setting.

Changes saved successfully

30 Getting to know the OpenStage

Application tab

In many cases you can select further content within an application using tabs.

Missed Received

Icon Additional tab

Example: Press the w mode key to open the call lists Æ Page 19. Press this key repeatedly to

switch between the various tabs.

The icon displayed to the left of the tab indicates the application you are currently working in.

Icon Meaning

Active tab

Telephony interface

Phonebooks

Call lists

Messages

Æ Page 39

Help function

Æ Page 33

Æ Page 36

Æ Page 38

Æ Page 41

Arrow icon: Additional tabs

Æ Page 32

+ 156 hidden pages

Unify OpenStage 60/60 G, OpenStage 80/80 G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

General information

About this manual

Service

Intended use

Telephone type

Voice encryption

Speakerphone quality and display legibility

Multi-line telephone, executive/secretary functions

Group functions

Getting to know the OpenStage

Ports on the underside of the phone

OpenStage operating features

Using network ports more efficiently

OpenStage Manager

Features

OpenStage Key Module

Keys and controls

Function keys

Audio controls

Audio keys

TouchSlider

Mode keys

TouchGuide

Browsing in the call list and phonebook tabs

Programmable sensor keys

Meaning of LED displays on function keys

Text input

Character overview (depends on the current language setting)

Dialpad

Text input

Multi-function keys

Graphic display

Appearance

Status bar

Display keyboard

Character overview (depends on the current language setting)

Context-dependent displays

Idle mode

Idle menu

Telephony dialogs

Messages

Context menus

Pop-up window

Pop-up menu

Pop-up message

Application tab