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OPENSTAGE 40 (US) TELEPHONE USER GUIDE
1) Incomin g Ca l l S ta t us In dic a tor
(red)
2) Programmabl e Sensor Keys
3) Display
4) Handset / Disconnect S ensor
5) Conference Button
6) Transfer / Consult Button
7) Hold Button
8) Headset Answer / Disconnect
Button
9) Mute On / Off Button
10) Messages Button
(for call log & voicemail)
11) Services / Applications Button
(menu for programming features)
12) Speaker On / Off Button
13) Volume Control But tons (- / +)
14) TouchWheel / 5-Way Navigator
for Menu prompts
15) Keypad
(hot/live keypad for handset-free dialin g)
OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 1 of 5
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FEATURE
TOUCHWHEEL MENU/Button Options
immediate dialing without lifting receiver. This will
automatically activate the SPEAKER option on each
telephone. To move a call from speaker to handset, si m ply lift
• With the handset in the cradle, dial the desired telephone number
Press OK to place call via Speakerphone
-
You are connected to the caller
PL AC ING A CA LL
NOTE: All telephones have a “hot” keypad that allows
handset.
INTERCOM CALL (CO M GROUP)
Place an i nter com call to a member of your “ group” using the
telephone speakers.
HANDSET FRE E DIALING
NAV IGAT IO N / TO UCH W HEE L
OPTIONS DURING INCOMING
CALL
prom pts and TouchWheel (Select = press OK)
Answering your telephone via display
ANSWERING A C ALL
Lift Handset or press Headset press Speaker button
EXTERNAL CALLS
• Dial the 10-digit telephone number and press OK
INTERNAL CALLS
• Dial Internal Extension number only and press OK
NOTE: It is not necessary to dial a "9" before placing a call, but the system will accept it.
• Press the COM SPEAK button
• Dial the 2-digit intercom code for the individual you wish to “intercom”
• Wait for confirmation tone and then begin speaking.
• Lift receiver to place call via Handset
OR
•
Accept – Select OK to answer call via speaker
Deflect – Scroll
and select OK. Type desired destination
number and press OK to Redirect incoming call
While telephone is ringing – Lift HANDSET
OR
Press the HEADSET button (Headset LED will illuminate)
OR
Press the SPEAKER button (Speaker LED will illuminate)
ANS WER ING A SEC OND L INE
ON Y OUR T EL EPHO NE
(keysets)
INTERCOM CALL (CO M GROUP)
Place an i nter com call to a member of your “ group” u sing the
telephone speakers.
DIS CON NECT ING A CAL L
To terminate the connection
MUTE
To temporarily deactivate the microphone on t he ha nds et or
speakerphone
LAST NUMBER REDIAL
Enables u ser to R EDIAL the l ast numb er di aled
(internal or external)
(minus icon appears in display w hen co nnected to caller)
• Lightly press the flashing extension SENSOR key (this places your current
call on HOLD)
•
• Press the COM SPEAK button
• Dial the 2-digit intercom code for the individual you wish to “intercom”
• Wait for confirmation tone and then begin speaking.
While connected to the caller
• Via HANDSET re place hands et in cra dle or touch light sensor in
earpiece portion of telephone cradle
• Via HEADSET, press the HEADSET button
• Via SPEAKER, press the SPEAKER button
While the caller is on hold
• Scroll and select Disconnect from menu options
• While connected to the caller, press t he MUTE button
(The LED on the MUTE button will illuminate to ensure feature is activated)
• To deactivate mute, press the lit MUTE button
(The LED on the MUTE button will deactivate)
HANDSET-FREE
• Press the OK button twice (call defaults to Speakerphone)
OR
• Lift the handset
• Press OK on Redial menu option
(number displays in field)
RINGER CUTOFF
To disable the RI NGER but al l ow i ncomi ng call s
OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 2 of 5
To DEACTIVATE ringer
• Press and hold the ASTERISK * button located on the keypad for
approx. 3 seconds
(A BELL ICON with a slash through it will appear in display indicating ringer is
deactivated)
To ACTIVATE ringer
• Press and hold the ASTERISK * button for approx. 3 seconds
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FEATURE
TOUCHWHEEL MENU/Button Options
DO NOT DISTURB ( DND)
from menu options
HOLD
NONKEYSETS
Press the blinking EXTENSION SENSOR key
WARM TRANSFER
CONFERENCE
During a call, press the CONFERENCE button
Scroll and select Disconnect & Return from menu options
CONSULT
During a call, press the TRANSFER button OR select Consult from
returns to held call)
Disables ringer and sends callers directly to voicemail
All ca lls that ar rive to y our teleph one while in DND wil l be
pegged in your CALL LOG under the FORWARDED tab
To ACTIVATE DND
• While the telephone is idle, scroll to bring up menu, scroll
select Do Not Disturb On from menu options
activated)
(DND icon will display when
To CANCEL DND
• Scroll to bring up menu, scroll
and select Do Not Disturb Off
and
Plac e a calle r on ho ld at your extension, retrievable only by
user
The HOL D ICON will appe ar in the display an d the HO LD
button LED will sta y ill uminated a s the call is hol di ng
NONKEYSETS –Extension number
appears on the telephone display
KEYSETS – Extensi on number
appears on a sensor key
• While connected to the caller, press the HOLD button
(The HOLD LED will illuminate and the HOLD ICON will appear on the display next to
the held caller's telephone number indicating held call)
NOTE: If using handset, place the handset on the desk, not in the
cradle durin g hold.
To take the call OFF of HOLD
• Press the lit HOLD button
OR
• Replace handset in cradle. This will create a “ring-back”
• Lift receiver to reconnect to held call
KEYSETS
• While connected to the caller, press t he EXTENSION SENSOR key
To take the call OFF of HOLD
•
TRANSFER
Transfer a call to anothe r pa rty
Warm Transfer – Announced Call
Blind T ransfer – Unannounced
Call
• During a call, press the TRANSFER button (caller is placed on hold)
• Dial the extension number, press OK
• Announce the call
• Hang up
If the party does not answer or does not want the call:
• Scroll
BLIND TRANSFER
• Scroll
• Enter the extension number, press OK
• Call is immediately transferred
Create a quick Conference call
(maximum of 3 OR 10 parties as per configured)
•
• Dial the extension or external number, press OK
• Announce the conference call
• Press the CONFERENCE button to join all callers
If the party does not answer or does not want to join the conference:
•
To place a se cond call from your e xten sion and consult
privately with party while fi rst par ty i s on hold
•
• Dial the second party, press OK
• Once party answers, you may use the below menu options to handle the
• Scroll
hear ring-back)
(Extension will blink to indicate HELD CALL)
(this completes the transfer)
and select Disconnect & Return from menu options
and select Blind Transfer from menu options
menu options (caller is placed on hold)
call
and select
o Alternate
o Complete Xfer
o Conference
o Blind Transfer (allows transfer of current connection)
o
Hold (places current connection on Hold)
o Disconnect & Return (disconnects current connection and
(toggles between the two calls)
(joins current call with held call)
(joins all callers)
(caller does not
(caller is placed on hold)
OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 3 of 5
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FEATURE
TOUCHWHEEL MENU/Button Options
DIRECTED PICK UP
Press OK (you are connected to the caller)
• During a call, if a second party is calling, a beep tone is heard, the Caller
Answer telephone
CALL LOG
limit i s reached, the ol de st entr y in the l og i s del eted.
TO ACCESS A NUMBER FROM YOUR CALL LOG
SHIFT
• Press the SHIFT SENSOR key to see / utilize the shifted side of a sensor
NOTE: There are two sides to a sensor key - Normal and Shifted
SENSOR KEYS
• When lightly pressed and held, user is taken to the Program Key
PROGRAMMING A FE ATURE ON
select SELECTED DIALING as the
Press the SERVICES button (illuminated) to return to main screen
To answer a ringi ng exten sion o ther th an your o wn
CAL L WAIT I NG
To accept a second i ncoming call while on the telephone
NOTE:
- The minus symbol next to number indicates
CONNECTED party
The hold symbol next to number indicates
HELD party
• Lift handset, scroll and select Directed pickup from menu
• Enter the extension of ringing telephone
•
ID of second p art y i s di s play ed a nd t he opt io n s to Accept or Ignore are
presented.
• To ans wer the second call, press OK on t he Accept m enu opti on (first
call is automatically placed on HOLD)
• To end the second call and return to the first, select Disconnect &
Return from menu options
OR
• Hang up from current call. The second call will ring through with
Recalling on displ ay
•
The CA L L LO G icon w ill ap pear in the telephone display if a
call is MISSED. Once the list is viewed, the icon will disappea r
from screen.
Multiple calls from the same number are only listed once. The
number of call attempts is logged in the “Details” context
menu.
Each c all lis t folder may contain up to 30 entries. Once this
(programmed sensor key)
When shift i s prog rammed in a sensor key it allows each
sensor key to have two programmable sides.
Programmable - located to the right of caller ID display
• From Idle Menu, press the MESSAGES button (If you have missed calls, the
envelope button will be illuminated along with the call log display notification)
• Scroll and sel ect a number from the l ist to cal l OR simply view the
Miss ed Ca lls lis t to clear the call log notification from your display
• Press the illuminated ENVELOPE button to return to main screen
• To select from: MISSED, DIALED, RECEIVED or FORWARDED
folder s, whi l e i n t he CAL L LO G F OLDE R pr es s th e ES CA P E
arrow
on the TouchWheel until all folders are showing on t he telephone
display. Select the desir ed folder to open
key
screen to change the feature of that key
• To exit programming screen, select Cancel
(or press escape icon)
• Press and hold the SENSOR key to be programmed
A SENSOR KEY
To customize the telephone with feature s helpful to the user
TIP: The # sign will change the mode
of the keypad when labeling key.
NOTE:
If a 1-touch Speed Dial key is desired,
• Select OK on Program Key menu option
• Once Program Screen appears, scroll
and press OK
• Scroll
• Scroll
• Using keypad, type desired label for key
• Press OK
• Scroll
• Type number for the system to dial
feature in the Normal or Shifted field.
If a Multi-function key is needed, select
REPDIAL as the feature in the Normal
or Shifted field.
OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 4 of 5
• Press OK
• Scroll
Changes Saved Suc cessfully will displa y on t elephone
and select Save & Exit from Options field
•
to Normal OR Shifted field
and select desired feature for key
to Label field and press OK
(if appl i cable)
to Settings and press OK
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FEATURE
TOUCHWHEEL MENU/Button Options
VOLUME CONTROLS
• Utilize the p lus (+) key to INCREASE & minus (-) to DECREASE
- Volume of Ringer as telep ho ne is rin ging
• Press the Services button
Pr ess the SERVICES button t o retur n to main screen
- Volume of Handset while on the telephone
- Volume of Speaker while utilize the speakerphone
AUDIO SETTINGS ♫
To customize the ring tone of your telephone
• Scroll to Settings folder and press OK
• Press OK on the USER folder
(if prompted fo r passwo rd, ente r 123456)
• Scroll to the Audio folder and press OK
• Select Volumes
• Scroll
headset - these volumes can also be adjusted while the telephone is in use)
and select the volume to adjust (louds peak er, r inger, han dset o r
(to preset volumes)
• Once a selection i s made, use the TouchWheel to adjust volume
= decrease volum e, = increase volume
OR
• Settings
• Scroll
(to change ringer pitch)
to Ringer and press the on TouchWheel
Pattern Melody and select a pitch
For a standard ring tone, select Pattern. Scroll to
(1 thru 8)
For a melody ring tone, scroll and select 1 - 6 of a
Ringer .WAV file
NOTE: As each option is highlighted, the telephone will
demonstrate the ring tone.
• Scroll to Save & Exit from the Options screen and pre ss OK
•
OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 5 of 5
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