Unify OpenStage 40, OpenScape Business, OpenScape Office, OpenStage 40 G, OpenStage Key Module 40 Operating Instructions Manual

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OpenStage 40, OpenStage 40 G OpenStage Key Module 40 HiPath 3000, OpenScape Business, OpenScape Office

Operating Instructions

A31003-S2000-U107-14-7619

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Unser Qualitäts- und Umweltmanagementsystem ist entsprechend den Vorgaben der ISO9001 und ISO14001 implementiert und durch ein externes Zertifizierungsunternehmen zertifiziert.

7619

Die Informationen in diesem Dokument enthalten lediglich allgemeine Beschreibungen bzw. Leistungsmerkmale, die je nach Anwendungsfall nicht immer in der beschriebenen Form zutreffen oder sich durch Weiterentwicklung der Produkte ändern können. Eine Verpflichtung, die jeweiligen Merkmale zu gewährleisten besteht nur, sofern diese ausdrücklich vertraglich zugesichert wurden.

Liefermöglichkeiten und technische Änderungen vorbehalten. Unify, OpenScape, OpenStage und HiPath sind eingetragene Warenzeichen der

Unify GmbH & Co. KG. Alle anderen Marken-, Produkt- und Servicenamen sind Warenzeichen oder eingetragene Warenzeichen ihrer jeweiligen Inhaber.

unify.com

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Important information 3

Important information

Trademarks

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or

• in a LAN with PoE (Power over Ethernet), which complies with the IEEE

802.3af standard.

Never open the telephone or a key module. Should you encounter any problems, consult your administrator.

Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.

The device conforms to the EU Directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

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4 Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bathrooms.

Software update

Product support on the Internet

Information and support for our products can be found on the Internet at:

http://www.unify.com

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:

http://wiki.unify.com/

During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

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Contents 5

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product support on the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting to know the OpenStage. . . . . . . . . . . . . . . . . . . . . . . . 14

The user interface of your OpenStage 40/40 G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Key module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

BLF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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6 Contents

Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accepting a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accepting a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Open listening during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Dialing with repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 43

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Viewing and deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . . . . . 48

Accepting a call from an answering machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Calling a subscriber from the personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Calling a subscriber from the corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Calling a subscriber from the internal system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using the LDAP directory from the system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Contents 7

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Activating tone dialing/DTMF suffix dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 66

Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 75

Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Trace call – identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Saving your PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Page 8

8 Contents

More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Appointment reminder function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using a mobile phone number at a random phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Logging off from the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Resetting services and functions (system-wide cancelation for a telephone). . . . . . . . . . . . . . 91

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Using system functions from outside

DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . 94

Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Deleting all contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Advanced phonebook editing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Making calls in the team/executive/secretary configuration. . 103

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Accepting calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . 105

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Page 9

Contents 9

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Picking up a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Transferring calls directly to the executive phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Picking up a call for another member of your team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Special functions in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . 115

Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 120

Adjusting display properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Adjusting the brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Setting the ring tone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the ringer pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Activating/deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Setting local ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

En-bloc dialing (local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Viewing network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Page 10

10 Contents

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Testing the phone's functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Differing display views in a HiPath 4000 environment . . . . . 128

Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Overview of functions and codes (alphabetical) . . . . . . . . . . 141

Page 11

General information 11

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:

• The function is not configured for you or your telephone. Please contact your system

administrator.

• Your communication platform does not feature this function. Please contact your Unify sales

partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with the OpenStage phone and all of its functions. It contains important information on the safe and proper operation of the OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming the OpenStage phone.

These operating instructions are designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

If you experience problems or defects with the phone, please dial the service number for your country.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

The Unify service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

Page 12

12 General information

Intended use

The OpenStage phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communication platform can be obtained from your service technician. Please always have this information to hand when you contact our service department regarding faults or problems with the product.

Voice encryption

On HiPath 3000/OpenScape Business (from R 4), HiPath Open Scape Office (V1), your

OpenStage

40/40 G supports voice encryption from software release 2 (V1 R2.xxxx). This allows

you to use your OpenStage to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa.

If "Secure Mode" is enabled on your phone (consult your administrator) and a connection is established to a phone that does not support voice encryption, the call is not encrypted and is

thus

not secure.

Your administrator can define in your communication system whether you are notified of unencrypted calls and how

Æ Page 77.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be

kept clear. The optimum distance is approx. 50 cm.

• Proceed as follows to optimize display legibility:

– Turn the phone and tilt the display so that you have a frontal view of the display while

eliminating light reflexes.

Page 13

General information 13

Multi-line telephone, executive/secretary functions

Your OpenStage 40/40 G is a "multi-line telephone". This means that multiple lines can be configured by your administrator, which is not the case with single-line phones. Each line is assigned an individual phone number that you can use to make and receive calls. The programmable sensor keys on multi-line phones function as trunk keys Æ Page 103.

When using a multi-line phone to make and receive calls, certain particularities must be taken into account Æ Page 104 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g.

"Ring transfer" and "Pick up call"), configured especially for executive/secretary use

Æ Page 103ff.

Group functions

For even more efficient telephone functionality, your administrator can configure various team functions such as

call pickup, hunt groups and call distribution groups.

Page 14

14 Getting to know the OpenStage

Getting to know the OpenStage

The following sections describe the most frequently used controls and displays.

The user interface of your OpenStage 40/40 G

1 You can make and receive calls as normal using the handset. 2The display permits intuitive operation of the phone

Æ Page 25.

You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys

Æ Page 22.

You can use function keys when conducting a call to access frequently used functions (such as Disconnect/Release) or to open the Service Menu and mailbox

Æ Page 20.

Audio keys are also available, allowing you to optimally configure the audio features of your telephone

Æ Page 20.

6The 5-way navigator is a convenient navigation tool

Æ Page 21.

7The dialpad can be used to enter phone numbers and write text

Æ Page 23.

8 Incoming calls are visually signaled via the call display.

Page 15

Getting to know the OpenStage 15

Ports on the underside of the phone

Properties of your OpenStage 40/40 G

OpenStage 40 40 G

LCD display, 40 x 6 characters

;;

Illuminated display ;;

Programmable sensor keys 6 6 Full-duplex speakerphone function

;;

Headset ;; 10/100 Mbps Ethernet switch Æ Page 16 ; -

1000 Mbps Ethernet switch

Æ Page 16 - ;

Interface for key modules ;; Wall mounting ;;

Power supply

Network switch

Headset

Busy lamp field

key module

Earpi ece

Local cable type

Page 16

16 Getting to know the OpenStage

Using network ports more efficiently

The OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. The OpenStage 40 G has a 1000

Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.

Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

OpenStage 40/40 GNetwork switch PC

Page 17

Getting to know the OpenStage 17

Key module

OpenStage Key Module 40

The OpenStage Key Module 40 is a key module attached to the side of the phone that provides an additional 12

illuminated, programmable keys.

Like keys on the phone, these keys can be programmed and used according to your needs

Æ Page 22.

You can attach up to two OpenStage Key Module 40 modules to your OpenStage 40/40 G.

Page 18

18 Getting to know the OpenStage

OpenStage Key Module 15

The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18

illuminated keys that can only be programmed for phone numbers. Like keys on the phone, these keys can be programmed with phone numbers and used according to your needs (for labelling, see

Æ Page 134).

You can only attach one OpenStage Key Module 15 to your OpenStage 40. You cannot combine the OpenStage

Key Module 15 with the OpenStage Key Module 40.

Page 19

Getting to know the OpenStage 19

BLF

The BLF is a key module attached to the side of the phone that provides 90 illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs

Æ Page 22.

You can only attach 1 BLF to your OpenStage 40/40 G.

Key labeling

Your BLF is delivered with label strips. Write functions or names in the white fields on the relevant label strips.

Alternatively, you can use the Key Labeling Tool to conveniently create new label strips. You can find this including instructions at

http://wiki.unify.com/wiki/Key_Labelling_Tool

Lay the labeled strips on the relevant key fields and place the transparent cover over them (rough side up).

Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an

BLF

(consult your administrator).

Page 20

20 Getting to know the OpenStage

Keys

Function keys

Audio keys

Key Function when key is pressed

s End (disconnect) call Æ Page 38. , Saved number redial (last number dialed) Æ Page 37. r Button for call forwarding (with red key LED)

Æ Page 40.

1 If the key LED on your phone is flashing, your station has been set up as a forwarding destination.

Open mailbox (with red key LED) Æ Page 29.

Open Service Menu (with red LED key) Æ Page 31.

Key Function when key is pressed

o Activate/deactivate the headset Æ Page 46 p Activate/deactivate microphone (also for speakerphone mode) Æ Page 38

Set volume lower and contrast brighter Æ Page 120.

n Turn speaker on/off (with red key LED) Æ Page 35. +

Set volume louder and contrast darker Æ Page 120.

Page 21

Getting to know the OpenStage 21

5-way navigator

This control allows you to manage most of your phone's functions as well as its displays.

Remove the protective film from the ring around the 5-way navigator before using the phone.

Operation Functions when key is pressed

Press the

c key.

In idle mode:

• Open the idle menu

Æ Page 26

In lists and menus:

• Go to next level

You can now access a context menu:

• Open the context menu

Press the

a key.

In lists and menus:

• Go back one level or go back to the telephony interface by pressing several times

During en-bloc dialing:

• Delete character to the left of the cursor

Press the

d key.

In lists and menus:

• Scroll down

• Long press (key held down): Jump to the end of the list/menu

Press the

b key.

In lists and menus:

• Scroll up

• Long press (key held down): Jump to the start of the list/menu

Press the

i key.

In idle mode:

• Open the idle menu

Æ Page 26

Entry selected:

• Perform action

Page 22

22 Getting to know the OpenStage

Programmable sensor keys

Your OpenStage 40/40 G features six illuminated sensor keys that you can program on two levels. You can assign functions and phone numbers at the first level and only phone numbers at the second level.

Depending on how they are programmed, you can use the sensor keys as:

• Function keys Æ Page 69

• Repdial keys

Æ Page 73

• Procedure keys

Æ Page 72

Touch the key briefly to activate the programmed function or dial the stored number.

Press and hold the key to open a menu for programming it Æ Page 72.

A label for the function is displayed to the left of the key. You can define the labelling according to your requirements

Æ Page 74.

The status of a function is shown by the LED on the corresponding sensor key.

Meaning of LED displays on function keys and DSS keys

Increase the number of programmable sensor keys by connecting a key module Æ Page 17.

You can program all programmable sensor keys (except "Shift") on two levels. The "Shift" key must be configured for this

Æ Page 69 and extended key functionality must be active

(consult your administrator). Only external phone numbers and internal phone numbers without LED display can be saved on the second level

Æ Page 73.

LED Meaning of function key Meaning of DSS key

S Off The function is deactivated. The line is free. T Flashing

1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval

represents different statuses, which are described in detail in the corresponding sections of the manual.

Indicates the function status. The line is busy.

R On The function is activated. There is a call on the line.

The programmable sensor keys on multi-line phones function as trunk keys Æ Page 103.

Mirea, Ch

Level 1

Page 23

Getting to know the OpenStage 23

Dialpad

In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice.

– Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters

associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 687837).

Multi-function keys

Character overview (depends on the current language setting)

Function )(

Press and hold Turn ring tone on/off Æ Page 123 Turn phone lock on/off Æ Page 82

Text input

Æ Page 24 Next letter in uppercase Delete character.

Key 1x2x3x4x5x

1 Space

abc2

de f 3

gh i 4

jkl5

mno6

pqr s7

tuv8

wx y z 9

+. -0

)

2 Next letter in uppercase

(

3 Delete character

Page 24

24 Getting to know the OpenStage

Text input

The current label appears on the first line. Delete it with the ( key before entering new characters.

Enter the required characters using the dialpad.

Choose the functions using the d and b keys. Confirm with i.

Example: Changing the key label Æ Page 74.

#=Delete Character

L1 label: Ma Saving

Exit

Characters entered Save entry

Delete character

[1]

[1] Alternatively, press the key (

Page 25

Getting to know the OpenStage 25

Display

Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs

Æ Page 120ff.

Idle mode

If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode.

The left area contains the status bar on the first line and is followed by a five-line field for additional displays.

A logo is displayed in the middle; it can be set up by your administrator. Icons that appear under the logo inform you about callback requests, voice messages and activated call forwarding.

The right area shows the labels of programmable sensor keys.

Explanation of the icons

Icon Meaning

The ring tone is deactivated

Æ Page 123

The "Do not disturb" function is activated

Æ Page 78

The phone lock is activated

Æ Page 82

You received new voicemail

Æ Page 29

Call forwarding is active

Æ Page 40

A mobility user is logged on to the phone

Æ Page 89

10:29 Wed 28.Nov.07

K 100168

220870

Do not

Mirea, Ch.

Toussaint.

Rüscher

Stahl, Ing

Level 2

Status bar

Sensor key labels

Æ Page 74

Alerts (messages, call forwarding active)

Own phone number

Open the idle menu Æ Page 26

Page 26

26 Getting to know the OpenStage

Idle menu

When in idle mode, press the c key on the 5-way navigator Æ Page 21 to display the idle menu.

You can call up various functions here. The idle menu includes selected functions from the Service

Æ Page 31.

The idle menu may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• DND on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View sent message

• View callbacks

• Phonebook (system phonebook)

• HF answerback on

• Suppress call ID

• Waiting tone off

• DISA internal

1. Must be activated by the administrator.

2. Only appears when there are messages that the recipient has not yet viewed.

3. Only appears if callback requests are saved.

Page 27

Getting to know the OpenStage 27

Telephony dialogs

Connection-dependent conditions and situations, for example when your telephone rings, when dialing a number or during a call are depicted graphically on the display.

Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator

Æ Page 21.

When an arrow appears to the right of a selected entry, another menu level is available, which you can select with the

i or c keys Æ Page 21.

Appearance during dialing

Example: You have lifted the handset or pressed the speaker key.

Appearance during en-bloc dialing

Example: You are entering a number.

The scope and type of functions offered automatically to you may vary.

Directory

10:29 Wed 28.Nov.07

Please dial

Caller list

Status

Stored numbers

Please dial

10:29 Wed 28.Nov.07

Cancel

Digits already entered

Dial a phone

Cancel entry

Page 28

28 Getting to know the OpenStage

Appearance during an ongoing call

Example: You are connected to a caller.

Icons for frequent call states

Icon Meaning

The call is active.

The call has been disconnected.

You have placed the call on hold (e.g. consultation hold).

Your call partner has placed the call on hold.

You are conducting a call over a secure connection.

You are conducting a call over a non-secure connection.

Detailed descriptions of the various functions can be found in the sections "Basic functions"

Æ Page 33 and "Enhanced phone functions" Æ Page 46.

Start conference

Smith Michael 3:16

100168

Consultation

Start transfer Directory

Icons indicating call status

Call duration

Current connection

Options relevant to situation; scroll bar shows that more options are available.

Page 29

Getting to know the OpenStage 29

Mailbox

Depending on the type and configuration of your communication platform (consult the relevant administrator), messages from services, such

as HiPath Xpressions, are displayed in this

application in addition to messages received.

Messages

You can send short text messages to individual internal stations or groups.

In idle mode (Æ Page 25) the following signals alert you to the presence of new messages:

• O key LED lights up

•Display

Æ Page 25.

Press the mailbox key O.

Example:

Voicemail

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived.

To listen to your voicemail, follow the instructions on the display.

For a description of how to edit the entries Æ Page 86.

Delete

Msg. from: Coco Chanel

Message sent

Call sender

End

Caller ID

Possible functions

Page 30

30 Getting to know the OpenStage

Caller list

If you are unable to accept an external or internal call, this call attempt is stored in the caller list. External answered calls can also be saved in the caller list (consult your administrator).

Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The oldest entry not yet deleted in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

The caller list is automatically displayed Æ Page 51 in the idle menu Æ Page 26.

Information is displayed regarding the caller and the time at which the call was placed.

Example:

Callers with suppressed numbers cannot be saved in the call list.

For a description of how to edit the caller list Æ Page 51.

0220870

13:47 Wed 29.Oct.08

Calls for Coco Chanel:

Dalai Lama

3x: 13:55 Wed 23.Oct.08

Call

Number of calls, time, date

Caller ID

Own ID

Possible functions

Page 31

Getting to know the OpenStage 31

Use the menu key N to access the following options:

• Service Menu for your communication system

• Personal (local phonebook)

• Corporate (corporate directory)

• User (local telephone settings for users)

• Administrator (local telephone settings for administrators)

The menu key LED remains red as long as you are in this menu.

To access: Press the N key.

Program/Service menu

You can use the Service Menu option to access your communication system's extensive functions.

Example:

The arrow next to an entry indicates the availability of additional options for this entry. The menu structure comprises several levels. The first line in this structure shows the menu currently selected while the second line shows an option from this menu.

Accessing the menu

The Service Menu on your communication system can be accessed in three ways:

1. Press the menu key N, select the Service Menu first with the d or b keys and then the function

and confirm the selected entry with

2. Press the

c key and select a function from the idle menu Æ Page 26.

3. Press

( or ) in idle mode and select the code for the relevant function.

You will find an overview of the available functions as well as the corresponding codes on

Æ Page 141.

Menu title

Next feature?

Program/Service? Changeover? Follow-me?

! Call forw. - follow me?

! Administrator (Admin)

Feature settings?

Use speed dialing

Service:

Destinations? g

Key function?

Calls

Page 32

32 Getting to know the OpenStage

Telephone user menu

You can configure settings for your OpenStage here.

Opening the user menu

To access: Press the N key. Select and confirm the "User" option with the d or b keys.

If necessary, enter the user password Æ Seite 137.

The menu structure contains several levels.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote maintenance.

Control function

Your administrator has the option to activate and deactivate features of the phone via remote maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone, for example, your administrator can install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.

If your administrator has activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing

icon in the upper display line.

You can also configure some of the settings using the web interface Æ Seite 146 of your

OpenStage.

Page 33

Basic functions 33

Basic functions

Accepting a call

Your OpenStage rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

If information on the calling party (name, phone number) is transmitted, it will appear on the graphic display.

Accepting a call via the handset

The phone rings. The caller appears on the screen. Pay attention to the notes on voice encryption Æ Page 77.

^ Lift the handset.

if nec. + or - Adjust the call volume. Keep pressing the key until the desired volume is set.

Please read the introductory chapter "Getting to know the OpenStage"

Æ Page 14 carefully before performing any of the steps described here on

your phone.

Your administrator can adjust the ring cadence for external and internal calls for you. In

other words, different ring cadences can be set for

different internal callers.

Any settings you are currently making on the phone will be interrupted by an incoming call.

Page 34

34 Basic functions

Accepting a call via the loudspeaker (speakerphone mode)

Notes on using speakerphone mode

• Tell the other party that you are using speakerphone mode.

• The speakerphone works best at a low receiving volume.

• The ideal distance between the user and the telephone in speakerphone mode is about 50 cm (approx. 20 inches).

The phone rings. The caller appears on the screen. Pay attention to the notes on voice encryption Æ Page 77.

n Press the key shown. The LED lights up.

Confirm the option shown. The speakerphone function is activated.

if nec. + or - Adjust the call volume. Keep pressing the key until the desired volume is set.

Ending the call

n Press the key shown. The LED goes out.

s Press the key shown.

Accepting a call via the headset

Prerequisite: A headset is connected.

The phone rings. The o key flashes.

o Press the key shown.

if nec. + or - Adjust the call volume.

Answer

Make sure your headset port is set up properly Æ Page 124.

Page 35

Basic functions 35

Switching to speakerphone mode

Prerequisite: You are conducting a call via the handset.

n \ Hold down the key and replace the handset. Then release the key and continue

the call.

if nec. + or - Adjust the call volume. Keep pressing the key until the desired volume is set.

U.S. mode

If the country setting is set to U.S. (consult your administrator), you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

n Press the key shown.

] Replace the handset. Proceed with your call.

if nec. + or - Adjust the call volume. Keep pressing the key until the desired volume is set.

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^ Lift the handset.

n The key LED goes out.

[ Proceed with your call.

Open listening during a call

You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.

Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown. The LED lights up.

Deactivating

n Press the key shown. The LED goes out.

Page 36

36 Basic functions

Making calls

Off-hook dialing

^ Lift the handset.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the station number.

Pay attention to the notes on voice encryption Æ Page 77.

The called party does not answer or is busy

\ Replace the handset.

On-hook dialing

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number.

Pay attention to the notes on voice encryption Æ Page 77.

The other party answers with speaker

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy

n Press the key shown. The LED goes out.

Your system may also be programmed so that you have to press the "internal" key before you dial the internal number. You then do not have to enter an external code to call the external party (automatic trunk seizure/prime line is not active; consult your administrator).

Page 37

Basic functions 37

Dialing with the headset connected

Prerequisite: The headset is connected.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number.

o The headset key lights up.

The connection is set up as soon as your input is complete.

Pay attention to the notes on voice encryption Æ Page 77.

Dialing with repdial keys

Prerequisite: You have saved a number on a repdial key Æ Page 73.

S Press the key with the saved number.

If the number is saved at the second level, press the "Shift" key first.

^ Lift the handset.

n Press the key shown.

Pay attention to the notes on voice encryption Æ Page 77.

Redialing a number

The last ten external phone numbers dialed are stored automatically.

You can redial them simply by pressing a key.

Displaying and dialing saved station numbers

, Press the key shown.

Keep selecting and confirming the option shown until the phone number you want appears.

Select and confirm the option shown.

Pay attention to the notes on voice encryption Æ Page 77.

Make sure your headset port is set up properly Æ Page 124.

You can also press the repdial key during a call and automatically initiate a callback

Æ Page 39.

If this feature is configured (consult your administrator), account codes entered are also saved

Æ Page 76.

Call

On a multi-line phone, the last number dialed on the primary line is always saved.

Page 38

38 Basic functions

Ending a call

\ Replace the handset.

s Press the key shown.

Rejecting calls

You can reject calls you do not wish to take. The call is then signaled on another definable telephone (consult your administrator).

The phone rings. The caller appears on the screen.

s Press the key shown.

Select and confirm the option shown.

If a call cannot be rejected, your telephone will continue to ring. The message "currently not possible" is displayed (e.g.

in the case of recalls).

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call,

Æ Page 47).

Prerequisite: A connection is set up, the microphone is activated.

p Press the key shown. The LED lights up.

p Press the illuminated key. The LED goes out.

Reject call

only the red highlighted Displays are variables.

Page 39

Basic functions 39

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed on hold.

Confirm the option shown.

j Call the second party.

Pay attention to the notes on voice encryption Æ Page 77.

Return to the first party, the second party does not answer:

Confirm the option shown.

or End the consultation:

Select and confirm the option shown.

Switching to the held party (alternating)

Select and confirm the option shown.

Pay attention to the notes on voice encryption Æ Page 77.

Initiating a three-party conference

Select and confirm the option shown.

Leaving a conference

Select and confirm (for more information on conferences, see Æ Page 63).

Transferring a call

If the person you are speaking to wants to speak to another colleague of yours, you can transfer the call to that colleague.

Confirm the option shown.

j Enter the number of the party to whom you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset.

Select and confirm the option shown1.

Consultation

Return to held call

Quit and return

Toggle/Connect

Conference

If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure

Æ Page 77.

Leave conference

Consultation

Transfer

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Page 40

40 Basic functions

Forwarding calls

Using variable call forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

r Press the key shown.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

j Enter the destination number.

Confirm the option shown.

The call forwarding symbol as well as the phone number and possibly also the forwarding destination name are displayed.

Deactivating call forwarding

r Press the key shown.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

When call forwarding is active, a special dial tone sounds when you lift the handset. If DID DTMF is active (consult your administrator), you can also forward calls to this destination. Destinations: Fax = 870, DID = 871, Fax-DID =

872. If you are a call forwarding destination, the call forwarding key will flash

Æ Page 20.

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 116!

Forwarding on

1=all calls

2=external calls only

3=internal calls only

Save

K 100168

Forwarding off

Page 41

Basic functions 41

Using call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by the administrator) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

N Open the Program/Service menu Æ Page 31.

Confirm the option shown.

Select and confirm the option shown.

if nec. If a phone number is already entered:

Confirm the option shown.

j Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destinations

Confirm the option shown.

Deactivating call forwarding no reply

N Open the Program/Service menu Æ Page 31.

Confirm the option shown.

Select and confirm the option shown.

Confirm to deactivate and delete the forwarding destination.

Select and confirm to return to idle mode and not deactivate call forwarding.

Destinations g

CFNR on

Change

Save

Destinations g

CFNR off

Delete

Exit

If CFNR is activated, "CFNR on" appears briefly on the display after you hang up.

Page 42

42 Basic functions

Call forwarding in the event of telephone failure (CFSS)

If configured (consult your administrator), you can define an internal or external call forwarding destination that activates in the event of telephone failure.

N Open the Service Menu Æ Page 31.

Confirm the option shown.

Select and confirm the option shown.

if nec. If a phone number is already entered:

Confirm the option shown.

j Enter the destination number.

Confirm the option shown.

Deactivating call forwarding/deleting a destination

N Open the Service Menu Æ Page 31.

Confirm the option shown.

Select and confirm the option shown.

Confirm to deactivate and delete the forwarding destination.

Select and confirm to return to idle mode and not deactivate call forwarding.

Destinations g

Forward Line: CFSS on

Change

Save?

Destinations g

Forward Line: CFSS off

Delete

Exit

Page 43

Basic functions 43

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)

If this function has been configured (consult your administrator), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

N Open the Service Menu Æ Page 31.

Confirm the option shown.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

j Enter your DID number. j Enter the destination number (without the external code).

Confirm the option shown.

Deactivating call forwarding

Select and confirm the option shown.

Confirm the displayed call forwarding type.

j Enter your DID number.

Destinations g

Trunk FWD on

1=immediate

2=on no answer

3= on busy

Save

Trunk FWD off

Page 44

44 Basic functions

Using callback

You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback:

• When the other party is no longer busy,

• When the user who did not answer has conducted another call.

Saving a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm the option shown.

Accepting a callback

Prerequisite: You have saved a callback.

Z Your telephone rings and the following message appears on the display

"Callback: ...“.

^ Lift the handset.

n Press the key shown. The LED lights up.

Select and confirm the option shown.

You hear a ring tone.

Pay attention to the notes on voice encryption Æ Page 77.

When configured (consult your administrator), all callback requests are automatically deleted overnight.

Callback

Answer

Page 45

Basic functions 45

Viewing and deleting a saved callback

if nec. R Press the programmed sensor key "Callback".

c Open the idle menu Æ Page 26.

Select and confirm the option shown1.

Select and confirm to display additional entries.

Deleting a displayed entry

Confirm the option shown.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

View callbacks

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Next callback

Delete

Exit

Page 46

46 Enhanced phone functions

Enhanced phone functions

Accepting calls

Accepting calls via the headset

Prerequisite:The headset is connected.

o The LED flashes when a call is received.

Press the key shown. The LED lights up.

Confirm the option shown.

Pay attention to the notes on voice encryption Æ Page 77.

Ending the call

s Press the key shown.

o Press the key shown. The LED goes out.

Accepting a specific call for your colleague

You hear another telephone ring.

N Open the Service Menu Æ Page 31.

Select and confirm the option shown.

Select and confirm the option shown1.

The called party appears on the display.

if nec.

Select and confirm until the name/number of the required subscriber is displayed.

Confirm the option shown.

j If you know the number of the telephone that is ringing, enter it directly.

T Press the flashing key.

Pay attention to the notes on voice encryption Æ Page 77.

Answer

Make sure your headset port is set up properly Æ Page 124.

Calls g

Pickup - directed

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Accept call

Answering a call in a team Æ Page 112.

Page 47

Enhanced phone functions 47

Using the speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen.

You can conduct the call with the handset or in speakerphone mode.

^ Lift the handset and answer the call.

Press the "OK" key to confirm your selection and answer the call.

p Press the key and answer.

Enabling and disabling handsfree answerback

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Mute off

If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague

Æ Page 56.

HF answerback on

HF answerback off

Page 48

48 Enhanced phone functions

Answering calls from the entrance telephone and opening the door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (consult your administrator), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (e.g.

using a DTMF transmitter or the keypad installed).

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within thirty seconds. You are connected to the entrance

telephone immediately.

^ Lift the handset after more than thirty seconds.

j Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone

Confirm the option shown.

Opening the door from your telephone without calling the entrance telephone

N Open the Service Menu Æ Page 31.

Select and confirm the option shown.

j Dial the entrance telephone number.

Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the keypad or a DTMF

transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.

Open door

More features g

Open door

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 119!

Page 49

Enhanced phone functions 49

Activating the door opener

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000".

Select the displayed function and press "OK" to change the code.

Select and confirm the option shown.

You can also open the door without a doorbell ring.

Deactivating the door opener

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Accepting a call from an answering machine

If an answering machine is connected to your system (consult your administrator) and you have programmed the answering machine's internal number on a key

Æ Page 69, you can accept the call from the answering

machine.

R The LED lights up. Press the key shown.

Making calls

Control Relay g

Door opener on

3=change password

1=enable with ring

2=enable without ring

Control Relay g

Door opener off

Page 50

50 Enhanced phone functions

Making calls

En-bloc sending/correcting numbers

If this feature is configured (consult your administrator), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number.

Dialing entered/displayed numbers

^ Lift the handset.

Confirm the option shown1.

Correcting numbers entered

Select and confirm the option shown. The last digit entered in each case is deleted.

j Enter the required digit(s).

Canceling en-bloc sending

Select and confirm the option shown.

n Press the key shown. The LED goes out.

Call?

1. Pay attention to the notes on voice encryption Æ Page 77.

A station number can only be corrected as it is being entered. Station numbers stored for number redial, for

example, cannot be corrected.

Delete number?

Cancel?

Page 51

Enhanced phone functions 51

Using the caller list

Detailed information as well as a sample display entry are provided on

Æ Page 30.

Retrieving the caller list

Prerequisite: Your administrator has set up a caller list for your telephone.

c Open the idle menu Æ Page 26.

Confirm the option shown1.

The most recent entry is displayed on the screen.

bd Continue pressing to view other calls.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

Detailed view of a call

Prerequisite: You have retrieved the caller list and the required entry is selected.

c Press to view detailed information, see the example on Æ Page 30.

Select and confirm the option shown for a detailed view of further entries.

Dialing a station number from the caller list

Prerequisite: You are viewing detailed information on an entry.

Confirm the option shown.

Pay attention to the notes on voice encryption Æ Page 77.

Removing an entry from the caller list

Prerequisite: You will see the detailed view of a call. Select and confirm the option shown.

Caller list

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

3x: Dalai Lama g

An advisory tone marks the end of the list.

Call

Delete

Page 52

52 Enhanced phone functions

Calling a subscriber from the personal phonebook

N Open the Menü Æ Page 31.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry. The connection is set up (see also

Æ Page 97).

Calling a subscriber from the corporate directory

Prerequisite: You have searched for and selected a subscriber in the corporate directory

Æ Page 100.

Confirm the subscriber. The connection is set up.

Calling a subscriber from the internal system phonebook

The internal system phonebook contains all station numbers and system speeddial numbers assigned to a name. Consult your administrator to find out if one was configured for your system.

Prerequisite: Names have been assigned to the station numbers stored in the system.

^ Lift the handset.

n Press the key shown. The LED lights up.

c Open the idle menu Æ Page 26.

Confirm the option shown.

if nec. If several phonebooks have been configured:

Confirm the option shown. The first entry is displayed on the screen.

+ or - Press the relevant key to select the next/previous entry.

Select and confirm the option shown to see the next eight entries in the list.

Select and confirm the option shown to see the previous eight entries in the list.

j Enter the name you want to find, or just the first few letters, using the dialpad

Æ Page 23.

The entry you wish to dial appears on the screen

i Press the key shown to dial the number immediately.

Personal f

Niels, Bohr f

See also Æ Page 22.

S Hold down the key shown.

Confirm the option shown.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

S Press the key shown.

Confirm the option shown.

if nec.

Select and confirm the option shown.

Confirm the option shown.

j Enter the phone number.

If you make a mistake:

a Press this key. This deletes all entered digits.

Confirm the option shown.

Select and confirm the option shown.

Select and confirm to assign the label Æ Page 74.

Assign telephony function

Prog. feature key

Change key

+=Next level

Destinations g

Repdial key

Exit

Another key

Key label

You dial the saved number by pressing the key Æ Page 37.

You can also save a number during a call.

Page 74

74 Programming sensor keys

Changing the label

The label set when a repdial key was programmed can also be subsequently changed.

Changing the label

S Hold down the key shown.

Confirm the option shown.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

S Press the required key.

if nec.

Select and confirm the option shown.

Confirm the option shown.

j Enter text via the dialpad (max. 12 characters) Æ Page 24.

Select and confirm to reset to the default label.

Confirm to apply the changes.

Select and confirm to reject the changes made. Confirm the option shown.

Deleting sensor key programming

Deleting a function/phone number/label

S Press and hold the required sensor key.

Select and confirm the option shown.

You cannot change the labels on function keys.

Assign telephony function

Prog. feature key

+=Next level

Key label

Change

Default label

Save

Exit

Adapt the contrast of the key label to your surroundings Æ Page 120.

Clear key

Page 75

Displaying and assigning call charges 75

Displaying and assigning call charges

Displaying call charges (not for U.S.)

For the current call

Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your administrator must request this option from the network operator. Call charge display must be requested from the network operator and configured by the relevant administrator. Depending on the setting, call charges are displayed during or after a call. Depending on the network operator, free external calls are also displayed. The message "Free of Charge" appears on the screen either before or during the call. If the cost indication facility has not been installed, the display will show the dialed number and/or the duration of the telephone call.

For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Select and confirm the option shown1.

If a call is forwarded, call charges are assigned to the destination of the call transfer operation.

More features g

Show call charges

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Page 76

76 Displaying and assigning call charges

Displaying call charges for another telephone (not for U.S.)

If configured (consult your administrator), you can also display and print information on chargeable calls for other phones (such

as a pay phone).

Prerequisite: You have programmed the function "Show call charges" on a key

Æ Page 69.

The LED lights up to indicate that you have conducted a chargeable call since the last time you viewed the charges.

S Press the "Call Charges" key. Chargeable calls are displayed.

Press to display further chargeable calls.

Select and confirm the option shown.

Dialing with call charge assignment

You can assign external calls to certain projects.

Prerequisite: Your administrator has defined account codes for you.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Select and confirm the option shown1.

j Enter the account code.

if nec. ( Press this key.

Confirm the option shown.

Required depending on the configuration; consult your administrator.

j Enter the external phone number.

Delete

Add'l information

Exit

Calls g

Account code

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

#=Save

You can also enter the account code during an external call.

Page 77

Privacy/security 77

Privacy/security

Voice encryption

Notes on voice encryption

Warning about an unencrypted connection

Your administrator can define in the communication system whether and how you are notified of unencrypted calls.

Z Warning tone

and/or

This message appears on the display.

You will then receive a warning tone and/or a message on the display when you accept a call, accept a consultation call or are connected to a conference and the connection to a call partner is unencrypted.

Notice about an encrypted connection

A closed padlock icon appears next to the subscriber ID.

Notice about an unencrypted connection

An open padlock icon appears next to the subscriber ID.

Please see also the explanations on Æ Page 12.

Unencrypted call

23189 Coco g 01:39

23133 Yves g 01:63

Page 78

78 Privacy/security

Turning ringer cutoff on and off

If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal, an indication on the display and a key that has been programmed to flash (such

as a trunk key).

Activating

c Open the idle menu Æ Page 26.

Select and confirm the option shown1.

Deactivating

c Open the idle menu Æ Page 26.

Confirm the option shown.

Activating/deactivating "Do not disturb"

If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (consult your administrator).

Activating

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Activating

c Open the idle menu Æ Page 26.

Confirm the option shown.

Ringer cutoff on

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Ringer cutoff off

Do not disturb on

DND off

When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.

Authorized internal callers automatically override the DND feature after five seconds.

Page 79

Privacy/security 79

Caller ID suppression

You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Activating

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Deactivating

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Suppress call ID

Restore caller ID

Your administrator can activate/deactivate caller ID suppression for all phones.

Page 80

80 Privacy/security

Monitoring a room

You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.

Activating the telephone to be monitored

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored

N Press the illuminated key. The LED goes out.

\ Replace the handset.

Monitoring the room

j Enter the internal station number of the phone located in the room that you wish

to monitor.

Trace call – identifying anonymous callers (not for U.S.)

You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 seconds after a call. You should not hang up in the process.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Room monitor

Trace call

If the trace is successful, the transmitted data is stored by your network operator. Consult your administrator.

Page 81

Privacy/security 81

Changing the user password

Your User password allows you to protect your user-defined settings.

The User password can also be modified via the web interface Æ Seite 134.

N Open the menu Æ Page 31.

Select and confirm the option shown.

if nec. j Enter and confirm the user password.

Select and confirm the option shown.

j Enter the current password (at least six characters) and confirm your entry.

Select and confirm the option shown.

j Enter the new password (at least six characters) and confirm your entry.

Select and confirm the option shown.

j Enter and confirm the new password once more.

Select and confirm the option shown.

User f

Change user password f

Current Password l

New user password f

Confirm New user password

Options = Save & exit? l

Page 82

82 Privacy/security

Locking the telephone to prevent unauthorized use

You can prevent unauthorized parties from accessing certain functions on your phone during your absence, for example you can prevent external phone numbers being dialed or your mailbox being accessed. Consult your administrator to determine which functions are locked.

You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display

Æ Page 25.

Locking the phone

( Hold down the key shown.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

j Enter code (telephone lock) Æ Page 83.

The lock icon appears on the status bar Æ Page 25.

Unlocking the phone

( Hold down the key shown.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

j Enter code (telephone lock) Æ Page 83.

Lock phone

When the phone is locked, a special dial tone sounds when the handset is lifted. Internally, users can make calls as normal.

Your phone can also be locked or unlocked by an authorized party

Æ Page 83.

Unlock phone

Page 83

Privacy/security 83

Locking another telephone to prevent unauthorized use

If configured (consult your administrator), you can lock and unlock other telephones to prevent unauthorized access.

If a phone user locks his or her phone and forgets the PIN code, you can use this function to unlock the phone.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish to lock/unlock.

Confirm the option shown.

Select and confirm the option shown.

Saving your PIN code

Enter a PIN code to use the functions

• for protecting your phone against unauthorized use Æ Page 82

• for using another telephone like your own

Æ Page 88

You can save this code.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Confirm the option shown1.

j Enter the current five-digit code.

If you have not yet set a code, use "00000" the first time.

j Enter the new code.

j Re-enter the new code.

Lock all phones

*=lock phone

#=unlock phone

If you forget your code, contact your administrator to have the default code restored.

The default code is "00000".

PIN and Authorization g

Change PIN

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Page 84

84 More functions/services

More functions/services

Appointment reminder function

You can configure your phone to call you to remind you about appointments

Æ Page 85.

You must save the required call times. You can enter a single appointment that will take place in the next twenty-four

hours or you can enter a daily recurring

appointment.

Saving appointments

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

j Enter a 4-digit time such as 0905 for 9.05 (= 9.05 a.m.) or 1430 for 14.30 (= 2.30

p.m.).

if nec. 2 or 7 If the selected language is "US English" Æ Page 127 you can enter the code 2

for "am" or 7 for "pm" (default = "am").

Confirm the option shown.

Select and confirm the option shown.

Confirm the option shown.

Deleting and checking a saved appointment

N Press the key shown.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

Timed reminder on

One time only

Daily

Save

Timed reminder off

Delete

Exit

Page 85

More functions/services 85

Using timed reminders

Prerequisite: You have saved a reminder Æ Page 84. The saved time arrives.

The phone rings. The appointment time is displayed.

n Press the key twice.

^ \ Lift the handset and replace it again.

Sending a message

You can send short text messages to individual stations or groups of stations with system telephones.

Creating and sending a message

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

j Enter the internal station number of the recipient or group.

Select predefined text (can be changed by the administrator) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Enter message (up to 24 characters) Æ Page 23.

Confirm the option shown.

Reminder at 1200

If you do not answer the timed reminder, it is repeated five times and then deleted.

Send message

0=Please call back

Enter message text

Send

Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN, pulse or tone dialing telephones.

Page 86

86 More functions/services

Displaying and deleting messages you have sent

Prerequisite: The recipient has not yet accepted a sent message.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Confirm the option shown.

The text message is displayed.

Select and confirm the option shown.

The message is deleted.

Viewing and editing incoming messages

Pay attention to the notes on Æ Page 29.

O The LED lights up. Press the key shown.

The sender’s caller ID appears in the first line on the display, see the example on

Æ Page 29.

Confirm the option shown.

The text message appears on the display.

Viewing the transmission time

Confirm the option shown.

Call sender

Select and confirm the option shown.

Deleting messages

Select and confirm the option shown.

View sent message

Message sent

Delete

Message sent

Time/date sent

Call sender

Delete

Page 87

More functions/services 87

Leaving an advisory message

You can leave messages/advisory messages on your phone's display for internal callers who wish to contact you in your absence. When you receive a call, the message appears on the caller's display.

c Open the idle menu Æ Page 26.

Select and confirm the option shown.

Select predefined text (can be changed by the administrator) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Enter message (up to 24 characters) Æ Page 23.

Confirm the option shown.

Deleting advisory messages

c Open the idle menu Æ Page 26.

Confirm the option shown.

R When the "Advisory message" key is available Æ Page 69, the LED lights up.

Press the key shown.

Advisory msg. on

0=Will return at:

Predefined messages with a colon can be completed by entering a digit.

Enter message text

Save

Advisory msg. off

Page 88

88 More functions/services

Displaying the number of waiting calls/ overload display

You can show the number of external waiting calls on the display if you programmed a key with "View number of calls"

Æ Page 69.

R Press the "Calls in Q" key.

If the number of waiting calls exceeds a preset limit while you are conducting another call (overload), the LED on the key lights up.

• LED off: There are no waiting calls.

• LED is flashing slowly: The set limit has been reached.

• LED is flashing quickly: The limit has been exceeded (overload).

Using another telephone like your own for a call

Other parties can temporarily use your phone like their own for an outgoing call.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Select and confirm the option shown1.

j Enter the number of the other user.

j Enter the other user's code Æ Page 83.

if nec.

If the other user has not set a PIN, he or she is prompted to do so on his or her phone.

j Dial the external number.

This state is canceled as soon as the call is ended.

PIN and Authorization g

Temporary Phone

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Change PIN

Page 89

More functions/services 89

Using a mobile phone number at a random phone

You can program a mobile phone number that was set up especially for you by your administrator at a system-based OpenStage phone of your choice. The original "guest telephone" setting is deactivated. The mobile phone number remains available until you log off from the "guest telephone".

Logging on to the "guest telephone"

Log on to the "guest telephone" with a mobile phone number.

Prerequisite: You received a mobile phone number and, where applicable, a password (consult your administrator). The Mobile Login" key is configured on your OpenStage.

S Press the "Mobile Login" key.

or If a key is not configured

j Enter the code for "Mobile Login (Log on)", see Æ Page 141).

You see the prompt "New number".

j Enter the mobile phone number.

You are prompted to enter the "Code for nnn" (e.g. 834):

if nec. j Enter the password and confirm.

( Press the key shown.

Confirm the option shown.

The logon procedure begins.

Your mobile phone number will appear on the last line to the left of the display when you are correctly logged on, preceded by the mobility icon

Æ Page 25.

You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. Entries are only temporarily saved in the call lists and personal phonebook, in other words

they are no longer there the

next time you log on.

Entry complete

Page 90

90 More functions/services

Moving the connection to the next telephone

If you want to move your connection from the first "guest telephone" to a second "guest telephone", log on to the second "guest telephone" in the usual fashion (see

Æ Page 89).

The message "Log off successful" is output on the first "guest telephone". The second "guest telephone" is now blocked. You can now use the second "guest telephone" in the same way as the first one.

Logging off from the "guest telephone"

S Press the "Mobile Login" key.

or If a key is not configured

j Enter the code for "Mobile Login (Log off)", see Æ Page 141)

The logoff procedure begins.

The "guest telephone" is now available again with its original phone number, features and functions.

Page 91

More functions/services 91

Fax details and message on answering machine

If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key

Æ Page 69, the key

lights up when a fax or a message has been received.

Deactivating signaling

R Press the illuminated "Fax service" key. The LED goes out.

Resetting services and functions (systemwide cancelation for a telephone)

A general reset procedure is available for initiated functions. The following functions are deleted, if enabled:

• Forwarding on

• Advisory msg. on

• Ringing group on

• Hunt group off

• Suppress call ID

• Waiting tone off

• DND on

• Ringer cutoff on

• Received messages

• View callbacks

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

Select and confirm the option shown1.

More features g

Reset services

1. ”Differing display views in a HiPath 4000 environment” Æ Seite 128

Page 92

92 More functions/services

Activating functions for another telephone

If configured (consult your administrator), you can activate and deactivate the following functions for other phones (associated service):

• Do not disturb, code

97/#97 Æ Page 78

• Call forwarding, code

11, *12, *13, #1 Æ Page 40

• Lock and unlock phone, code

66/#66 Æ Page 82

• Ringing group code

81/#81 Æ Page 110

• Leave an advisory message, code

69/#69 Æ Page 87

• Group call, code

85/#85 Æ Page 110

• Reset services and functions, code #0

Æ Page 91

• Control relays, code

90/#90 Æ Page 96

• Night answer, code

44/#44 Æ Page 68

• Timed reminders, code

46/#46 Æ Page 84

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone for which you wish to activate the

function.

j Enter code (for example,

97 for "Do not disturb on").

For any additional input, follow the instructions on your display.

Associated serv

Page 93

More functions/services 93

Using system functions from outside DISA (Direct Inward System Access)

If configured (consult your administrator), you can use an external phone like an internal station

to set up an outgoing external connection via the system. You

can also activate or deactivate the following system functions:

• Reset services and functions, code #0

Æ Page 91

• Call forwarding, code

1/#1 Æ Page 40

• Lock and unlock phone, code

66/#66 Æ Page 82

• Save your PIN code, code

93 Æ Page 83

• Send a message, code

68/#68 Æ Page 85

• Leave an advisory message, code

69/#69 Æ Page 87

• Ringing group, code

81/#81 Æ Page 110

• Group call, code

85/#85 Æ Page 110

• Caller ID suppression, code

86/#86 Æ Page 79

• Camp-on tone, code

87/#87 Æ Page 60

• Open door, code

61 Æ Page 48

• Release door opener, code

89/#89 Æ Page 49

• Control relays, code

90/#90 Æ Page 96

• Do not disturb, code

97/#97 Æ Page 78

• Ringer cutoff, code

98/#98 Æ Page 78

• Dial using speed dial, code

7 Æ Page 55

• Associated service, code

83 Æ Page 92

Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. The phone is not connected to the system.

j Establish a connection to the system. Enter the station number (consult your

administrator).

j Wait for the continuous tone (if necessary, switch phone to tone dialing) and

enter the internal number assigned to you and the corresponding PIN code.

( Enter the code (only required if programmed in the system).

j Wait for the dial tone and enter the code for example,

97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/ DTMF phones.

j Dial the external number.

You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is successfully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.

Page 94

94 More functions/services

Using functions in ISDN via code dialing (keypad dialing)

If authorized (consult your administrator), you can access ISDN functions in some regions using codes.

N Open the Program/Service menu Æ Page 31.

Confirm the option shown.

j Enter the required trunk number (consult your administrator). j Enter a code for the required ISDN function (consult your administrator).

Controlling connected computers/programs/ telephone data service

If this function has been configured (consult your administrator), you can control connected computers or programs running on them, such

as hotel services or

information systems, from your telephone.

Prerequisite: You have set up a connection.

N Open the Program/Service menu Æ Page 31.

Select and confirm the option shown.

For entering data, you are guided by the connected computer. However, depending on the configuration (consult your administrator), you have to enter your data in one of the following ways:

Input in en-bloc mode

0 ... 9 Enter data.

( Complete entry.

Confirm the option shown.

or Input in online mode

The connected computer processes your entries directly.

( Enter the code.

0 ... 9 Enter data.

Keypad dialing

Contact your network provider to find out which ISDN functions can be code-operated in your country.

Unify GmbH & Co. KG shall not be liable for damages/costs that may be incurred by fraudulent activities or remote operation (such as toll fraud).

Tel. data service

Entry complete

Page 95

More functions/services 95

Communicating with PC applications over a CSTA interface

If configured (consult your administrator), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for

example, via your phone display.

S Press the "Data I/O" key.

(Key programming Æ Page 69).

j Enter the three-digit ID for the application you wish to control.

+-0 ... 9e Use the relevant keys to communicate with the application.

Temporarily interrupting communication with the application

^ The phone rings. You accept the call.

T The "Data I/O" key flashes: Communication with the application was

automatically interrupted.

Resuming communication with the application

T Press the flashing "Data I/O" key. The LED lights up.

Ending communication with the application

Select and confirm the relevant CSTA message.

^ \ Lift the handset and replace it again.

Page 96

96 More functions/services

Controlling relays (only for HiPath 3000)

If this function has been configured (consult your administrator), you can use up to four relays to enable/disable different devices (such

as a door opener). Depending on how you program the relays, you can activate and deactivate them manually or configure them to activate and deactivate automatically (after timeout).

Select and confirm the option shown.

1 ... 4 Enter the relay.

Sensors (HiPath 33x0/35x0 only)

If configured (consult your administrator), sensors are able to recognize signals, call your phone and display an appropriate message on the screen.

Paging persons (not for U.S.)

If radio paging equipment (PSE) is connected to your system (consult your administrator), you can locate people via their pocket receivers.

Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.

Paging persons

To ensure that you can be found, you must have enabled a ringing group

Æ Page 112, call forwarding Æ Page 40 or call forwarding-no answer (service

engineer) to the internal station number of your PSE. A call request is signaled automatically.

Answering the page from the nearest telephone

^ Lift the handset.

)59 Enter the code.

j Enter own station number.

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 119!

Control Relay On

Control Relay Off

Page 97

Phonebooks 97

Phonebooks

Personal phonebook

The personal phonebook is restricted to 100 entries.

Creating a new contact

You can create contacts more conveniently via the web interface Æ Seite 134.

N Open the menu Æ Page 31.

Select and confirm to open the local phonebook.

Select and confirm the option shown.

j Fill in the three fields

•Last name

•First name

•Number

accordingly.

Select and confirm to save the phonebook entry.

Editing a contact

You can edit contacts more conveniently via the web interface Æ Seite 134.

N Open the menu Æ Page 31.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry.

Select and confirm the option shown.

Select and confirm, for example the Last name field.

j Change and confirm .

Select and confirm the option shown.

Personal f

New contact ? f

Save & exit

Personal f

Niels, Bohr f

Details f

Last name f

Save & exit

Page 98

98 Phonebooks

Deleting a contact

You can delete contacts more conveniently via the web interface Æ Seite 134.

N Open the menu Æ Page 31.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm to cancel the process.

Deleting all contacts

You can delete contacts more conveniently via the web interface Æ Seite 134.

N Open the menu Æ Page 31.

Select and confirm to open the local phonebook.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm to cancel the process.

Personal f

Niels, Bohr f

Delete f

Delete? f

Cancel ? f

Personal f

Delete all ? f

Delete all entries ? f

Cancel ? f

Page 99

Phonebooks 99

Searching for a contact

N Open the menu Æ Page 31.

Select and confirm to open the local phonebook.

The last entry used is displayed.

j Enter the first letter of the name you are searching for, e.g. K.

The first name found with the initial letter K is displayed after a short time. If you are looking for a name that begins with Kr, also enter the second letter in the search field:

The first name with the initial letters Kr is displayed.

You can also browse the phonebook with the navigation keys until you reach the required party

Æ Seite 17.

Personal f

Merkel, Angela f

JL5(Abc)

Kirsch, Erika f

UK(5)

p q s7ß(abc)

Kramer, Elisabeth f

Page 100

100 Phonebooks

Corporate directory

The corporate directory is an LDAP database. You can search the database for contact entries if you can access this database over your network and your access was correctly configured by your administrator.

You can search for contacts using the name (simple search) or different criteria for an entry (advanced search), for

example job title or address.

Searching for a contact

N Open the menu Æ Page 31.

Select and confirm to open the company-wide "Corporate" directory.

Select and confirm the option shown.

The following 11 search fields can be used:

•Last name

•First name

•Office 1

•Office 2

• Mobile

•Home

•Company

• Address 1

• Address 2

• Professional role

•E-mail

Select and confirm the required search field (e.g. "Last name").

j Enter a search text. If you for example only enter the first letter of the last name,

all entries with this initial letter are displayed.

Select and confirm when you have completed one or more search fields. The search begins. If the entry you searched for is found, you can dial or view the entry details.

Corporate f Find f

Last name f

Find f