Unify OpenStage 40, OpenScape Business, OpenScape Office, OpenStage 40 G, OpenStage Key Module 40 Operating Instructions Manual

...
OpenStage 40, OpenStage 40 G OpenStage Key Module 40 HiPath 3000, OpenScape Business, OpenScape Office
Operating Instructions
A31003-S2000-U107-14-7619
Copyright © Unify GmbH & Co. KG <03/2014> Hofmannstr. 51, 81379 München/Deutschland
Alle Rechte vorbehalten. Sachnummer: A31003-S2000-U107-14-
7619
Die Informationen in diesem Dokument enthalten lediglich allgemeine Beschreibungen bzw. Leistungsmerkmale, die je nach Anwendungsfall nicht immer in der beschriebenen Form zutreffen oder sich durch Weiterentwicklung der Produkte ändern können. Eine Verpflichtung, die jeweiligen Merkmale zu gewährleisten besteht nur, sofern diese ausdrücklich vertraglich zugesichert wurden.
Liefermöglichkeiten und technische Änderungen vorbehalten. Unify, OpenScape, OpenStage und HiPath sind eingetragene Warenzeichen der
Unify GmbH & Co. KG. Alle anderen Marken-, Produkt- und Servicenamen sind Warenzeichen oder eingetragene Warenzeichen ihrer jeweiligen Inhaber.
unify.com
Important information 3
Important information
Trademarks
For safety reasons, the telephone should only be supplied with power:
• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE
802.3af standard.
Never open the telephone or a key module. Should you encounter any problems, consult your administrator.
Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.
The device conforms to the EU Directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.
7
7 7
4 Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Software update
Product support on the Internet
Information and support for our products can be found on the Internet at:
http://www.unify.com
.
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:
http://wiki.unify.com/
.
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.
Contents 5
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product support on the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know the OpenStage. . . . . . . . . . . . . . . . . . . . . . . . 14
The user interface of your OpenStage 40/40 G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Key module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
BLF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6 Contents
Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . 34
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Open listening during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dialing with repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 43
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Viewing and deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . . . . . 48
Accepting a call from an answering machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling a subscriber from the personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling a subscriber from the corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calling a subscriber from the internal system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the LDAP directory from the system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Contents 7
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Activating tone dialing/DTMF suffix dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 66
Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 75
Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Trace call – identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing the user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Saving your PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
8 Contents
More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Appointment reminder function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using a mobile phone number at a random phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Logging off from the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Resetting services and functions (system-wide cancelation for a telephone). . . . . . . . . . . . . . 91
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using system functions from outside
DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . 94
Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Deleting all contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Advanced phonebook editing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Making calls in the team/executive/secretary configuration. . 103
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Accepting calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . 105
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Contents 9
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Picking up a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Transferring calls directly to the executive phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Picking up a call for another member of your team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Special functions in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . 115
Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 120
Adjusting display properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Adjusting the brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Setting the ring tone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting the ringer pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Activating/deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting local ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
En-bloc dialing (local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Viewing network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
10 Contents
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Testing the phone's functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Differing display views in a HiPath 4000 environment . . . . . 128
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Overview of functions and codes (alphabetical) . . . . . . . . . . 141
General information 11
General information
About this manual
This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system
administrator.
• Your communication platform does not feature this function. Please contact your Unify sales
partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with the OpenStage phone and all of its functions. It contains important information on the safe and proper operation of the OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming the OpenStage phone.
These operating instructions are designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Service
If you experience problems or defects with the phone, please dial the service number for your country.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
The Unify service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.
12 General information
Intended use
The OpenStage phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any other use is regarded as unintended.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communication platform can be obtained from your service technician. Please always have this information to hand when you contact our service department regarding faults or problems with the product.
Voice encryption
On HiPath 3000/OpenScape Business (from R 4), HiPath Open Scape Office (V1), your
OpenStage
40/40 G supports voice encryption from software release 2 (V1 R2.xxxx). This allows
you to use your OpenStage to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa.
If "Secure Mode" is enabled on your phone (consult your administrator) and a connection is established to a phone that does not support voice encryption, the call is not encrypted and is
thus
not secure.
Your administrator can define in your communication system whether you are notified of unencrypted calls and how
Æ Page 77.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear. The optimum distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone and tilt the display so that you have a frontal view of the display while
eliminating light reflexes.
General information 13
Multi-line telephone, executive/secretary functions
Your OpenStage 40/40 G is a "multi-line telephone". This means that multiple lines can be configured by your administrator, which is not the case with single-line phones. Each line is assigned an individual phone number that you can use to make and receive calls. The programmable sensor keys on multi-line phones function as trunk keys Æ Page 103.
When using a multi-line phone to make and receive calls, certain particularities must be taken into account Æ Page 104 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g.
"Ring transfer" and "Pick up call"), configured especially for executive/secretary use
Æ Page 103ff.
Group functions
For even more efficient telephone functionality, your administrator can configure various team functions such as
call pickup, hunt groups and call distribution groups.
14 Getting to know the OpenStage
Getting to know the OpenStage
The following sections describe the most frequently used controls and displays.
The user interface of your OpenStage 40/40 G
1 You can make and receive calls as normal using the handset. 2The display permits intuitive operation of the phone
Æ Page 25.
3
You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys
Æ Page 22.
4
You can use function keys when conducting a call to access frequently used functions (such as Disconnect/Release) or to open the Service Menu and mailbox
Æ Page 20.
5
Audio keys are also available, allowing you to optimally configure the audio features of your telephone
Æ Page 20.
6The 5-way navigator is a convenient navigation tool
Æ Page 21.
7The dialpad can be used to enter phone numbers and write text
Æ Page 23.
8 Incoming calls are visually signaled via the call display.
5
7
1
6
4
8
2
3
Getting to know the OpenStage 15
Ports on the underside of the phone
Properties of your OpenStage 40/40 G
OpenStage 40 40 G
LCD display, 40 x 6 characters
;;
Illuminated display ;;
Programmable sensor keys 6 6 Full-duplex speakerphone function
;;
Headset ;; 10/100 Mbps Ethernet switch Æ Page 16 ; -
1000 Mbps Ethernet switch
Æ Page 16 - ;
Interface for key modules ;; Wall mounting ;;
Power supply
PC
Network switch
Headset
Busy lamp field
key module
Earpi ece
Local cable type
16 Getting to know the OpenStage
Using network ports more efficiently
The OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. The OpenStage 40 G has a 1000
Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
OpenStage 40/40 GNetwork switch PC
Getting to know the OpenStage 17
Key module
OpenStage Key Module 40
The OpenStage Key Module 40 is a key module attached to the side of the phone that provides an additional 12
illuminated, programmable keys.
Like keys on the phone, these keys can be programmed and used according to your needs
Æ Page 22.
You can attach up to two OpenStage Key Module 40 modules to your OpenStage 40/40 G.
18 Getting to know the OpenStage
OpenStage Key Module 15
The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18
illuminated keys that can only be programmed for phone numbers. Like keys on the phone, these keys can be programmed with phone numbers and used according to your needs (for labelling, see
Æ Page 134).
You can only attach one OpenStage Key Module 15 to your OpenStage 40. You cannot combine the OpenStage
Key Module 15 with the OpenStage Key Module 40.
Getting to know the OpenStage 19
BLF
The BLF is a key module attached to the side of the phone that provides 90 illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs
Æ Page 22.
You can only attach 1 BLF to your OpenStage 40/40 G.
Key labeling
Your BLF is delivered with label strips. Write functions or names in the white fields on the relevant label strips.
Alternatively, you can use the Key Labeling Tool to conveniently create new label strips. You can find this including instructions at
http://wiki.unify.com/wiki/Key_Labelling_Tool
Lay the labeled strips on the relevant key fields and place the transparent cover over them (rough side up).
Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an
BLF
(consult your administrator).
20 Getting to know the OpenStage
Keys
Function keys
Audio keys
Key Function when key is pressed
s End (disconnect) call Æ Page 38. , Saved number redial (last number dialed) Æ Page 37. r Button for call forwarding (with red key LED)
1
Æ Page 40.
1 If the key LED on your phone is flashing, your station has been set up as a forwarding destination.
O
Open mailbox (with red key LED) Æ Page 29.
N
Open Service Menu (with red LED key) Æ Page 31.
Key Function when key is pressed
o Activate/deactivate the headset Æ Page 46 p Activate/deactivate microphone (also for speakerphone mode) Æ Page 38
-
Set volume lower and contrast brighter Æ Page 120.
n Turn speaker on/off (with red key LED) Æ Page 35. +
Set volume louder and contrast darker Æ Page 120.
Getting to know the OpenStage 21
5-way navigator
This control allows you to manage most of your phone's functions as well as its displays.
Remove the protective film from the ring around the 5-way navigator before using the phone.
Operation Functions when key is pressed
Press the
c key.
In idle mode:
• Open the idle menu
Æ Page 26
In lists and menus:
• Go to next level
You can now access a context menu:
• Open the context menu
Press the
a key.
In lists and menus:
• Go back one level or go back to the telephony interface by pressing several times
During en-bloc dialing:
• Delete character to the left of the cursor
Press the
d key.
In lists and menus:
• Scroll down
• Long press (key held down): Jump to the end of the list/menu
Press the
b key.
In lists and menus:
• Scroll up
• Long press (key held down): Jump to the start of the list/menu
Press the
i key.
In idle mode:
• Open the idle menu
Æ Page 26
Entry selected:
• Perform action
22 Getting to know the OpenStage
Programmable sensor keys
Your OpenStage 40/40 G features six illuminated sensor keys that you can program on two levels. You can assign functions and phone numbers at the first level and only phone numbers at the second level.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ Page 69
• Repdial keys
Æ Page 73
• Procedure keys
Æ Page 72
Touch the key briefly to activate the programmed function or dial the stored number.
Press and hold the key to open a menu for programming it Æ Page 72.
A label for the function is displayed to the left of the key. You can define the labelling according to your requirements
Æ Page 74.
The status of a function is shown by the LED on the corresponding sensor key.
Meaning of LED displays on function keys and DSS keys
Increase the number of programmable sensor keys by connecting a key module Æ Page 17.
You can program all programmable sensor keys (except "Shift") on two levels. The "Shift" key must be configured for this
Æ Page 69 and extended key functionality must be active
(consult your administrator). Only external phone numbers and internal phone numbers without LED display can be saved on the second level
Æ Page 73.
LED Meaning of function key Meaning of DSS key
S Off The function is deactivated. The line is free. T Flashing
1
1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
Indicates the function status. The line is busy.
R On The function is activated. There is a call on the line.
The programmable sensor keys on multi-line phones function as trunk keys Æ Page 103.
Mirea, Ch
Level 1
Getting to know the OpenStage 23
Dialpad
In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
– Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters
associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 687837).
Multi-function keys
Character overview (depends on the current language setting)
Function )(
Press and hold Turn ring tone on/off Æ Page 123 Turn phone lock on/off Æ Page 82
Text input
Æ Page 24 Next letter in uppercase Delete character.
Key 1x2x3x4x5x
1
1
1 Space
1
2
abc2
3
de f 3
4
gh i 4
5
jkl5
6
mno6
7
pqr s7
8
tuv8
9
wx y z 9
0
+. -0
)
2
2 Next letter in uppercase
(
3
3 Delete character
24 Getting to know the OpenStage
Text input
The current label appears on the first line. Delete it with the ( key before entering new characters.
Enter the required characters using the dialpad.
Choose the functions using the d and b keys. Confirm with i.
Example: Changing the key label Æ Page 74.
#=Delete Character
L1 label: Ma Saving
Previous
Exit
Characters entered Save entry
Delete character
[1]
[1] Alternatively, press the key (
Getting to know the OpenStage 25
Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs
Æ Page 120ff.
Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode.
The left area contains the status bar on the first line and is followed by a five-line field for additional displays.
A logo is displayed in the middle; it can be set up by your administrator. Icons that appear under the logo inform you about callback requests, voice messages and activated call forwarding.
The right area shows the labels of programmable sensor keys.
Explanation of the icons
Icon Meaning
The ring tone is deactivated
Æ Page 123
The "Do not disturb" function is activated
Æ Page 78
The phone lock is activated
Æ Page 82
You received new voicemail
Æ Page 29
Call forwarding is active
Æ Page 40
A mobility user is logged on to the phone
Æ Page 89
F
07
10:29 Wed 28.Nov.07
S
K 100168
220870
g
Do not
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Level 2
Status bar
Sensor key labels
Æ Page 74
Alerts (messages, call forwarding active)
Own phone number
Open the idle menu Æ Page 26
26 Getting to know the OpenStage
Idle menu
When in idle mode, press the c key on the 5-way navigator Æ Page 21 to display the idle menu.
You can call up various functions here. The idle menu includes selected functions from the Service
Menu
Æ Page 31.
The idle menu may contain the following entries:
• Caller list
• Forwarding on
• Lock phone
• DND on
1
• Advisory msg. on
• Ringer cutoff on
• Send message
• View sent message
2
• View callbacks
3
• Phonebook (system phonebook)
• HF answerback on
• Suppress call ID
• Waiting tone off
• DISA internal
1. Must be activated by the administrator.
2. Only appears when there are messages that the recipient has not yet viewed.
3. Only appears if callback requests are saved.
Getting to know the OpenStage 27
Telephony dialogs
Connection-dependent conditions and situations, for example when your telephone rings, when dialing a number or during a call are depicted graphically on the display.
Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator
Æ Page 21.
When an arrow appears to the right of a selected entry, another menu level is available, which you can select with the
i or c keys Æ Page 21.
Appearance during dialing
Example: You have lifted the handset or pressed the speaker key.
Appearance during en-bloc dialing
Example: You are entering a number.
The scope and type of functions offered automatically to you may vary.
Directory
10:29 Wed 28.Nov.07
Please dial
Caller list
Status
Stored numbers
Please dial
10:29 Wed 28.Nov.07
22
Cancel
Digits already entered
Dial a phone
Cancel entry
28 Getting to know the OpenStage
Appearance during an ongoing call
Example: You are connected to a caller.
Icons for frequent call states
Icon Meaning
The call is active.
The call has been disconnected.
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold.
You are conducting a call over a secure connection.
You are conducting a call over a non-secure connection.
Detailed descriptions of the various functions can be found in the sections "Basic functions"
Æ Page 33 and "Enhanced phone functions" Æ Page 46.
Start conference
Smith Michael 3:16
100168
Consultation
Start transfer Directory
Icons indicating call status
Call duration
Current connection
Options relevant to situation; scroll bar shows that more options are available.
Getting to know the OpenStage 29
Mailbox
Depending on the type and configuration of your communication platform (consult the relevant administrator), messages from services, such
as HiPath Xpressions, are displayed in this
application in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 25) the following signals alert you to the presence of new messages:
O key LED lights up
•Display
Æ Page 25.
Press the mailbox key O.
Example:
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived.
To listen to your voicemail, follow the instructions on the display.
For a description of how to edit the entries Æ Page 86.
Delete
Msg. from: Coco Chanel
Message sent
Call sender
End
Caller ID
Possible functions
30 Getting to know the OpenStage
Caller list
If you are unable to accept an external or internal call, this call attempt is stored in the caller list. External answered calls can also be saved in the caller list (consult your administrator).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The oldest entry not yet deleted in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ Page 51 in the idle menu Æ Page 26.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
Callers with suppressed numbers cannot be saved in the call list.
For a description of how to edit the caller list Æ Page 51.
0220870
13:47 Wed 29.Oct.08
Calls for Coco Chanel:
Dalai Lama
3x: 13:55 Wed 23.Oct.08
Call
Number of calls, time, date
Caller ID
Own ID
Possible functions
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