Unify OpenScape IP35 Reference Manual

OSV OpenScape IP35
Telephone Reference Guide

ICON

EXPLANATION

VOICEMAIL MESSAGES have been received

One or more NEW entries added to CALL LIST

CALL FORWARDING is active

The DO NOT DISTURB function is active

RINGER is OFF

BEEP TONE is ON

ALERT BAR - Flashes upon incoming calls

and provides NEW Voicemail notification

MESSAGES Button

Access to Voicemail

and Call Log

SPEAKER Button

LED indicates on / off

SERVICES Button

View / Modify telephone options

HEADSET Button

LED indicates on / off

VOLUME Buttons

Increase / Decrease

MUTE Button

LED indicates on / off

2-LINE
Display

HOLD Button

LED indicates on / off

MICROPHONE

When utilizing 2-way

Speakerphone

NAVIGATION BLOCK

Tool to guide & make

selections from Context Menu

LIVE KEYPAD

Handset free dialing &

Ringer On / Off

TRANSFER

Button

CONFERENCE

Button

PROGRAMMABLE

Buttons

Default: Forward,

Pick up, and

Do Not Disturb (DND)

Below icons appear in Telephone Display Screen when feature is activated

Training Information Provided By: UNIFY OSV – OpenScape IP 35 Page 1 of 4

InfoTel Integrated Services Telephone Reference Guide 4.12.16

SOFT KEY OPTIONS DURING INCOMING
CALL (WHILE TELEPHONE IS RINGING )

Accept – Press OK on Answer menu option to accept the call via

Speaker

NOTE: If utilizing a Headset, the call will divert to your Headset.

Deflect – Scroll down to Deflect menu option and press OK, type
the desired destination number, press OK to redirect
incoming call

FEATURE

NAVIGATION BLOCK / Button Options

ANSWERING A CALL

via Handset Speaker Button or Headset Button

While telephone is ringing – Lift the Handset
OR - Press the FLASHING Speaker button.

(Speaker LED will illuminate SOLID once answered)
OR - Press the FLASHING Headset button

(Headset LED will illuminate SOLID once answered)

(the - icon appears in display along with connection timer during active call)

PLACING A CALL

TIP: There is a 3-4-second delay after entering a

number before the system will place the call. This
provides the ability to utilize the Navigation block
BACK option to delete a mistyped number and enter
it correctly prior to placing the call.

EXTERNAL CALLS

 LOCAL: Dial the 7-digit Local Number
 LONG DISTANCE: Dial 1 + area code + number

INTERNAL CALLS

 Dial the 5-digit Internal Extension number

NOTE: For immediate dialing, press OK or Lift the Handset after entering
the number. If immediate dialing selection is not made, the system will
place the call automatically after delay

HANDSET FREE DIALING

All telephones have a “live” keypad which allows immediate dialing without
lifting the receiver. This will automatically activate the SPEAKER option on
the telephone OR the Headset (if being utilized).

 With the Handset in the cradle, dial the desired number
 Press OK
 Call is placed via Speaker or Headset!

NOTE: If OK is not pressed, the system will place the call automatically, after
delay

SWITCHING DEVICES

Move a call from Handset to Speaker and Speaker to Handset

To move a call from Handset to Speaker

 While connected to the caller, press the Speaker button
 Once the Speaker LED illuminates, replace the handset into the

cradle

To move a call from Speaker to Handset

 While connected to the caller, lift the handset
 The Speaker LED will deactivate at this time

REDIAL

Enables user to call the last internal / external number dialed

 Get dial Tone
 Press OK on Redial menu option

HOLD (non keyset - li ne appears on displa y only)

Place a caller on hold on your telephone

(hold icon-appears next to held call)

 During a call, press the Hold button (Hold button LED flashes, call

appears in display with hold icon and timer for duration of held call.)

To RECONNECT to HELD CALL
 Press the flashing Hold button (or the Reconnect soft key)

HOLD (keyset - mu ltiple lines on phone)

Place a caller on hold .at your extension or another line on your phone

 During a call, press the HOLD button (LINE button of held call flashes)

To remove call from HOLD

 Press the flashing LINE button of held call

MUTE

To temporarily deactivate the microphone on the handset, speakerphone or
headset (if being utilized)

 To Activate mute, press the Mute button
 The LED on Mute button will illuminate to ensure feature is

activated

 To Deactivate mute, press the illuminated Mute button
 The LED on the Mute button will deactivate

BACK
button

Training Information Provided By: UNIFY OSV – OpenScape IP 35 Page 2 of 4

InfoTel Integrated Services Telephone Reference Guide 4.12.16