Unify OpenScape Desk Phone CP600 operation manual

Download

Page 1

OpenScape Desk Phone CP600/CP600E OpenScape Key Module 600 OpenScape Voice OpenScape 4000

User Guide SIP

A31003-C1000-U102-5-7619

Page 2

Provide feedback to further optimize this document to edoku@unify.com.

As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.

Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.

Reference No.: A31003-C1000-U102-5-761 9

The information provided in this document contains merely general descriptions or characteristics of perfo rmance which in case of actua l use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective cha racteristics shall only exist if expressly agreed in the terms of contract.

Availability and technical specifications are subject to change without notice.

Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and ser vice names are trademarks or registered trademarks of their respective hold ers.

unify.com

Page 3

Important information 3

Important information

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit.

• over a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.

Never open the telephone. Should you encounter any problems, consult your administrator.

Use only original accessories. The use of other accessories is hazardous and will render the warranty, extended manufacturer's liability and the CE and other markings invalid.

Trademarks

The device conforms to the EU Directive as attested by the CE marking. The CE Declaration of Conformity and, where applicable, other existing declarations of conformity as well as further information on regulations that restrict the usage of substances in products or affect the declaration of substances used in products can be found in the Unify Expert WIKI at http://wiki.unify.com/ http://wiki.unify.com in the section "Declarations of Conformity".

The adjacent symbol indicates that any electrical and electronic products installed and sold in countries of the European Union to which the WEEE2 Directive 2012/ 19/EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems.

Information concerning the proper disposal of your Unify product in the businessto-business market segment is available from your local sales representative in Unify or partner sales.

Software update

During a software update, the phone must not be disconnected from the power supply unit and/or the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.

Care and cleaning instructions

• Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may damage the device.

• Do not use substances such as alcohol, chemicals, solvents or scouring agents, as these substances can lead to surface damage.

• Clean the phone with a soft and slightly damp cloth.

Online documentation

This document along with additional information is available online at: http://www.unify.com/  Support.

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.unify.com/

Page 4

4 Important information

Location of the telephone

• The telephone may only be operated using the LAN cabling internally in the building. The device should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000 Mb/s. Make sure in the building installation that this cable shielding is earthed.

• The telephone is designed for operation in a protected environment within a temperature range of 5 °C to 40 °C.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the casing.

• Do not install the telephone in bathrooms or shower rooms.

Product-oriented environmental protection

Unify is committed in terms of its product strategy to bringing environmentally friendly products to market, taking account of the entire product life cycle. Unify strives to acquire the relevant environmental labels for its products in the event that the environmental label programs permit qualification for individual Unify products.

The OpenScape DeskPhone CP200 (SIP), OpenScape DeskPhone CP400 (SIP) and OpenScape DeskPhone CP600 (SIP) telephones have been awarded with the BLAUE ANGEL label in Germany.

The proprietor of this environmental label is the German Federal Ministry for the Environment, Nature Protection and Reactor Safety.

VoIP Telephones with the BLUE ANGEL fulfill high standards in regard of energy efficiency, environmental friendly use of materials and a sustainable repair and recycling concept.

Further information in regard of the environmental compatibility of the products can be found here

http://www.unify.com/de/about/green-enterprise.aspx

http://www.blauer-engel.de/en/products_brands/search_products/produkttyp.php?id=559

ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.

Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.

Unify is an ENERGY STAR partner participating in the ENERGY STAR program for Enterprise Servers and Telephony.

The Unify product OpenScape DeskPhone CP600 has earned the ENERGY STAR.

Learn more at

Special setting instructions for energy-efficient use of telephones can be found on

energystar.gov.

 page 206.

Page 5

Important information 5

License information

More information about the EULA and Open Source licenses you can find on the Web interface, section Licenses

 page 208.

Page 6

6 Contents

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product-oriented environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

License information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Remote configuration for cloud service providers . . . . . . . . . . 17

From factory defaults to operational telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Starting up the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Canceling the Remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Getting to know the OpenScape Desk Phone CP600/CP600E . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

The user interface of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Action with Softkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Action via dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Page 7

Contents 7

Operating your OpenScape Desk Phone CP600/CP600E . . . 31

Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating or editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Searching for conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Displaying the history of a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Toggle between Circuit and local conversation list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Marking all conversations as read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Programmable keys in the menu Favourites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Meaning of LED displays on Feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Answering machine (Voicemail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Inline notification about Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Canceling inline notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Telephone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Display angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Display brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Key click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 65

Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Answering a video call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Responding to a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dialing with the selected dialing key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Dialing from conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Redialing via the Function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Calling back a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Requesting callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Page 8

8 Contents

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Changing the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Switching from handset to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Switching from speakerphone mode to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Putting on hold and retrieving alternately or simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . 80

Connecting parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Configuring Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Setting up Exchange access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Searching for contacts via conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Listening to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Importing contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Exporting contacts via WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Connecting a Bluetooth conference phone "Konftel 60W". . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Testing the Bluetooth conference phone "Konftel 60W" . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Incoming HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Connected HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Outgoing HFAG call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

HFAG call states in Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

HFAG call states in Conversations Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Changing the Bluetooth name of your OpenScape CP 600 . . . . . . . . . . . . . . . . . . . . . . . . 104

Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Eddystone beacons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Page 9

Contents 9

Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Programming a key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Initiating programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Beginning programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Programming enhanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Function keys on the OpenScape Key Module 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Function keys in the Favourites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Resetting keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Making calls in the team . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Picking up the group call only using the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Picking up a group call immediately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Picking up a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Ignoring a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Calling a subscriber directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Deflecting a call to a DSS subscriber. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

LED display on DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

MultiLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Line/trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Making calls in an executive/secretary team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Logging on to another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Ending the mobility function on a telephone (log off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Enabling do not disturb via the Presence menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 143

Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Pattern melody. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Pattern sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Opening listening mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Special ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Page 10

10 Contents

Activating/deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Tone and indication with an unsecured voice connection . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Display language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Time display format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Country-specific setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Activating the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Uploading own images for the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Setting the fade time for the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Return to Main menu after timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Setting the Landing screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Contrast for OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Brightness for OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Setting daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Setting the difference between daylight saving and standard time . . . . . . . . . . . . . . . . . . . 163

Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Displaying the date and time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Checking the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Checking the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Activating or deactivating immediate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Saving destination phone numbers for call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Copying and pasting destination phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Activating/deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Defining the ring duration before call forwarding on no reply. . . . . . . . . . . . . . . . . . . . . . . . 174

Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Beep on auto-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Beep on auto-reconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Activating/deactivating the hold reminder tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Setting the hold reminder time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Activating/deactivating Hold and hang-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Allowing call joining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Permitting call deflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Allowing call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Connecting subscribers by hanging up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Allowing call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Settings for autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Allowing Busy when dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Allowing Transfer on ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Activating/deactivating immediate dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Allowing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Allow joining in a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Activating Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Page 11

Contents 11

Call logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Deactivating Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Displaying the missed call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Recording modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Recording calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Diagnostic data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Individual settings that impact energy efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Launching the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Administrator settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Repair and recycling concept, extending performance capability

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Recycling and disposal of equipment in the OpenScape Desk Phone family. . . . . . . . . . . . . 217

Repair reliability and spare part supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Extending performance capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Special features for operation on an OpenScape 4000 . . . . . 219

Passively supported functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Unsupported functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Page 12

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:

• The function is not configured for you and your telephone. Please contact your system administrator.

• Your communication platform does not feature this function. Please contact your sales partner for information on how to upgrade.

Your telephone can be operated on an OpenScape 4000 telephone system. Individual telephone features may deviate on an OpenScape 4000 from those described.

This icon in a section heading indicates that the feature is not available on an OpenScape 4000 telephone system.

Other special features in relation to operation on an OpenScape 4000 can

be found on

This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone CP600/CP600E and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone CP600/ CP600E. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

This User Guide should be read and followed by every person installing, operating or programming the OpenScape Desk Phone CP600/CP600E.

This User Guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenScape Desk Phone CP600/CP600E.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

 page 219.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

Page 13

Icons used in the manual

Answer

Reject

Deflect

Andre-Marie Ampere

3336

Incoming call

Tips

z Refers to a setting performed via the Web interface.

Indicates important additional information in relation to handling.

Indicates required intervention by the administrator.

Displays for describing operation

Selected action

Original illustration on display

t Incoming call

Andre-Marie Ampere

3336

Answer

Step-by-step illustration in User Guide

A dark background is not rendered in the step-by-step illustration in order to ensure legibility in the User Guide.

The information area on the left is shown in a left-aligned field.

Z The selected function can be confirmed alternatively using the Navigator's Z

When an action is selected, it will be shown right-aligned in green. The action is executed by selecting the Softkey.

key (

 page 23).

Page 14

Answer

Reject

Deflect

Andre-Marie Ampere

3336

Incoming call

Conversations

Daniel Bernoulli

b Received call {1}(1:35:50)

9:44

Andre-Marie Ampere

b Received call {1}(45:56)

8:45

Georg Simon Ohm

Isaac Newton

Action not selected

Display illustrations

Reject

Step-by-step illustration in User Guide

When an action is not selected, it will be shown right-aligned in a light color. The associated Softkey is also shown. The action can be executed by pressing the Softkey even if it has not been selected.

Conversation display

When the phone is idle, the first entry in the conversation list is selected.

Daniel Bernoulli - 11:22

Received call {1}, (1:35:50 AM)

Information displayed for a selected conversation

If a conversation (contact and history at the same time) is selected in the list, it will be highlighted in green. This description is only used if it aids understanding. This is usually what is displayed:

Page 15

Daniel Bernoull

Andre-Marie Ampere

Received call {1}(45:56)

Andre-Marie Ampere

- O

Confirm the selected conversation with the Softkey to establish the connection or with the

« key to open the context menu.

Information displayed for a non-selected conversation

11:22

A conversation is displayed in a light color if it is not selected. This description is only used if it aids understanding. This is usually what is displayed:

Call directly with the Softkey to establish the connection.

Navigation and action in lists

€ μ Select an option from the selection list and move up and down the list using the

Navigator keys.

€ Skip to the end of the list by pressing and holding the key shown. μ Skip to the start of the list by pressing and holding the key shown.

^ Go back. « Open contacts and details. Go down a level.

ä Call waiting R

_ Execute the Softkey action in the list element. Z Has the same function as with the Softkey but only applies for a selected ele-

ment.

OpenScape Key Module 600

If an OpenScape Key Module 600 is connected, functions and phone numbers can be programmed on the keys.

The programmed function and selected dialing keys are illustrated as follows in the User Guide:

The OpenScape Key Module 600 key shown here is referred to as a Function key in the User Guide.

Page 16

Service

The service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will be glad to assist you. For queries regarding connection of the telephone, please contact your network provider.

If you experience problems or defects with the phone, please dial the service number for your country.

Intended use

The OpenScape Desk Phone CP600/CP600E phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the underside of the base unit. Specific details concerning your communication platform can be obtained from your administrator. Please have this information ready when you contact the service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be kept clear. The optimum handsfree distance is approx. 50 cm.

• Proceed as follows to optimize display legibility:

– Turn the phone and tilt the display so that you have a frontal view of the

display while eliminating light reflections.

Single-line telephone/multi-line telephone

Your OpenScape Desk Phone CP600/CP600E is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with singleline phones. Each line is assigned an individual phone number that you can use to make and receive calls.

The programmable keys are configured as line keys on multi-line phones

 page 52.

The "Overview" tab on the telephony interface provides information about the lines configured on your phone and the current status of each line

When using a multi-line phone to make and receive calls, certain particularities must be taken into account

 page 126.

 page 52.

Page 17

Remote configuration for cloud service providers

From factory defaults to operational telephone

This section describes the remote configuration process, from the initial factory defaults to the operational telephone. If your telephone is already operational, please continue reading from Section "Getting to know the OpenScape Desk Phone CP600/CP600E (

You can start up your new OpenScape Desk Phone CP600/CP600E yourself using a remote maintenance function. The prerequisites for this are:

• The administrator has provided you with a PIN for the initial start-up

• You have a LAN connection with access to the Internet

• You have a new OpenScape Desk Phone CP600/CP600E that you want to start up using the remote maintenance function

 page 19)".

Enter PIN...

123456789

Starting up the telephone

Connect the telephone to the LAN. If the power is not supplied by the LAN cable, connect a power supply if appropriate (the power supply is not needed with PoE). The telephone should now boot.

The telephone recognizes based on the stated conditions that a remote configuration is to be performed and starts this process.

Entering the Deployment PIN

The first time you start up the telephone, it will automatically check the remote configuration requirements. If the requirements are fulfilled,

j Enter the PIN you received from your administrator. Only numeric characters are

you will be prompted to enter the Deployment PIN (cloud PIN).

accepted.

Confirm with the Softkey shown.

Page 18

Asking redirect server...

Configuring phone...

Deployment done

Starting the remote configuration

Once you have entered a valid PIN, the remote configuration of your telephone starts automatically. You are shown the following messages on the display:

The configuration is concluded and the telephone is operational with the required settings. You can now make calls.

New operating system software may be downloaded and installed during the remote configuration. If this happens, reboot the telephone following the configuration.

Canceling the Remote configuration

You can stop the process in order to continue the configuration manually before entering the PIN or after entering an invalid PIN.

1. The remote configuration is concluded once you enter a valid PIN. The pro-

cess can no longer be canceled at this stage.

2. If an error still occurs even though a correct PIN has been entered, you can

repeat the remote configuration by simply restarting the telephone.

3. You can likewise repeat the process following a cancellation by restarting the

telephone, assuming you have not already started the manual configuration.

Cancel

Abort deployment

Confirmed

Deployment aborted

Press the Softkey.

The following message is displayed:

Press the Softkey shown to confirm that the process is to be canceled.

The following message is displayed:

The telephone is set to the factory defaults at this time and has to be configured manually by you or your administrator or the remote configuration repeated by restarting the telephone.

Page 19

Tuesday 24 Sep 2015

Favourites

Voicemail

Conversations

Settings

Getting to know the OpenScape Desk Phone CP600/CP600E

The following sections describe the most frequently used controls and displays.

The user interface of your telephone

1 You can make and receive calls as normal using the handset.

The graphic display permits intuitive operation of the phone

Please note that the screen is greyscale on CP600E.

3Use the menu to switch to the main menu. 4Use the Navigator to navigate through the applications on your telephone 5 You can use the Softkeys to activate a function or open a menu

The audio keys are provided to allow you to optimally configure the audio features on your

telephone Incoming calls, new voice messages or missed calls are visually signaled via the notifica-

tion LED

8The dialpad can be used to enter phone numbers and write text

Use the Out-of-Office/Call Forwarding key to open a menu to set up immediate call for-

warding or to activate do not disturb NFC transmitter (logo: ) for simple Bluetooth pairing

Please note that Bluetooth and NFC are available only on CP600.

 page 22.

 page 53.

 page 28.

 page 26.

 page 23.

 page 22.

 page 24.

 page 93.

Page 20

Ports on the underside of the phone

Headset

Handset

Network switch

PC (e.g. Phone Manager)

Key module

Service interface

Power supply unit (if necessary)

Country-specific cable

Properties of your OpenScape Desk Phone CP600/CP600E

4.3" color graphic display, 480 x 272 pixels.

Display type

Illuminated display

Full-duplex speakerphone function

Headset

Interface for key module

Bluetooth 4.1  page 104

10/100 Mbps switch

1000 Mbps switch  page 21

Web-Based Management (WBM)  page 207

notification LED (red/green/orange)

OpenScape Key Module 600 optional

 page 21

Please note that the screen is greyscale on CP600E.

; ; ; ;

;

Please note that Bluetooth is not available on CP600E.

; ; ; ; ;

Page 21

OpenScape Desk Phone CP600/ CP600E

Network switch PC

Using network ports more efficiently

The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.

Using this connection option saves a network port for the switch used and allows shorter network cables to be used.

OpenScape Key Module 600

The OpenScape Key Module 600 is a key module attached to the side of the phone that provides an additional 12 illuminated, programmable Function keys at two levels. These keys can be programmed and used according to your needs

 page 49.

The diagram shows the OpenScape Key Module 600. You can attach up to four OpenScape Key Module 600s to OpenScape Desk Phone CP600 and up to two OpenScape Key Module 600s to OpenScape Desk Phone CP600E.

Page 22

Keys

Softkeys

Key Function when key is pressed

Activates function of left-hand display option or opens an additional menu. Used in the Favourites menu as a Function key

 page 49.

Audio controls

Audio keys

Key Function when key is pressed

:/É ./

Volume

Use the controls to adjust the properties of your phone, for example the volume.

Activate/deactivate the loudspeaker  page 65.

Activate/deactivate the headset  page 66.

Activate/deactivate microphone (also for speakerphone mode)  page 75.

Mode keys

You can switch to the relevant application using these keys.

Key Function when key is pressed

@ \

Switch between current screen and Main menu  page 26.

Switch to Presence and back  page 28.

Page 23

Navigator

You can use this control to navigate within lists and execute actions in the selected area.

Operation Functions when key is pressed

In conversation mode:

Press the

« key.

^ key.

• Open subscriber information

In settings:

• Go down a level

In lists and menus:

• One level back

In input fields:

• Delete character to the left of the cursor

Press the

€ key.

μ key.

Z key.

In lists and menus:

• Scroll down

• Press and hold: Skip to the end of the list/menu

In lists and menus:

• Scroll up

• Press and hold: Skip to the start of the list/menu

Execute an action for the selected entry.

•

Page 24

Softkeys

3334

d Missed call

Wednesday

Paul Baum

Wednesday

3336

b Dialled call x

31 Sep

3335

b Dialled call x

29:Sep

Move cursor left

Company:

Move cursor right

Copy

Dialpad

Number entry

If you enter a digit when the phone is in idle mode, for example, an input field opens automatically for entering numbers. You can only enter the numbers 0 to 9 as well as the characters * and # via the keypad in 123 mode (indicated at the left-hand margin of the input field).

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 687837).

Text input

In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "U" in the "Company" field, press the number twice. All available characters for this key are displayed during input. After a short while, the character in focus is displayed in the input field.

8 key on the dialpad

To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.

Page 25

Move cursor left

Company:

Move cursor right

Copy

Complete your input:

Press the Softkey for

Q to complete your input.

Character overview (depends on the current language setting)

Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x

1 1 ï ;=$\&[ ] { } %

2 3 4 5 6 7 8 9 0

abc2ä

def 3

gh i4

jkl5

mno6ö

pqr s7ß

tuv8ü

wx y z9

.*1#,? !’“+-()@/:_

Multi-function keys

Key Function during text input Function when held down

Type special characters

Switch between uppercase and lowercase text and number entry

•"Abc" mode

• "ABC" mode

• "123" mode

Type special characters (not in 123 mode). Call the answering machine.

• 2 seconds: Ringer off

• 3 seconds: Beep rather than ringer

Activate the telephone lock

 page 141

Page 26

Presence

Do not disturb

3334

Out-of-Office/Call Forwarding

Forward all calls

Lock phone

Presence

Do not disturb

3334

Out-of-Office/Call Forwarding

Forward all calls

Lock phone

Different display interfaces

Your OpenScape Desk Phone CP600 is fitted with a color graphic display  page 20, in which different contents are displayed depending on the particular situation.

Your OpenScape Desk Phone CP600E is fitted with a greyscale graphic display which different contents are displayed depending on the particular situation.

 page 20, in

Conversations

The conversation list appears in the start display and is a collection of contact details and data from the call log. You will find detailed information from

 page 32.

Main menu

You can access the Main menu at any time using the @ key. The time of day, day of the week

and date as well as your own phone number will be displayed. The main menu offers many additional features, as shown in the screenshot. As the name suggests, it is the starting point for the entire menu tree. However, as telephony features take priority on a telephone, the start display is the conversation list.

Page 27

Tuesday 24 Sep 2015

Softkeys

Favourites

Voicemail

Conversations

Settings

Tuesday 24 Sep 2015

Softkeys

Favourites

Voicemail

Conversations

Settings

@ Main menu Favourites

Conversations

Voicema il

Settings

In addition, different icons represent different situations and switches:

Icon Meaning

u ›

The ringer is deactivated  page 25

The ringer is set to a beep  page 25

The "Do not disturb" function is activated  page 138

The Phone lock is activated  page 141

The Bluetooth function is activated  page 93

g Start display

User settings

Administrator settings

Page 28

Presence

Do not disturb

3334

Out-of-Office/Call Forwarding

Forward all calls

Lock phone

Presence

Do not disturb

3334

Out-of-Office/Call Forwarding

Forward all calls

Lock phone

Presence

To access the "Presence" menu, press the key \ above the Softkeys. You are offered the fol-

lowing selection:

Personal Presence via the phone is temporarily suspended by means of Call forwarding or Do not disturb.

Page 29

Conversations

3334

d Missed call

11:12

Paul Baum

10:57

3336

b Dialled call x

10:37

3335

b Dialled call x

9:12

Search for...

3334

d Missed call

Wednesday

Paul Baum

Wednesday

3336

b Dialled call x

31 Sep

3335

b Dialled call xf

29:Sep

Context-dependent displays

Depending on the situation at hand, the graphic display on your OpenScape Desk Phone CP600/ CP600E shows different content, to which you can respond intuitively.

Action with Softkey

Press the top softkey to start an alphanumeric search  page 39.

Use the Softkey to dial the respective subscriber.

You can choose a conversation beforehand using the Navigator keys details of the conversation with the

« key  page 33.

€ and μ and open the

Page 30

Softkeys

3334

d Missed call

Wednesday

Paul Baum

Wednesday

3336

b Dialled call x

31 Sep

3335

b Dialled call x

29:Sep

3334

9 Min.

3 Min

7 Min

Call

Contact details

Share contact

Delete

History

Action via dialpad

Press any key on the dialpad to start dialing a phone number with automatic phone number searching.

As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions. If the conversation is already shown in the list before your input is complete, you can dial the number immediately using the associated Softkeys

 page 33 or start a call with a new number.

Action with navigation key

You can open a selected conversation using the Navigator's « key in order to see the associated

details

 page 29.

Page 31

Operating your OpenScape Desk Phone CP600/CP600E

The following descriptions provide an overview of how to operate your phone.

Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use

Navigating in menus

Activating an application

You can use the mode keys  page 22 to toggle, for example, between the main menu and Conversations or to open the Presence menu.

Browsing lists

You can use the Navigator keys to scroll through entries and confirm the functions you want

 page 23.

 page 139.

Opening context menus

If the arrow - appears beside a selected entry, a context menu is available for this entry

 page 29.

Page 32

Conversations

Selected call

Conversations

Andre-Marie Ampere

j Active call

30:07

3334

d Missed call

6:10

Daniel Bernoulli

d Missed call

6:10

49 (173) 9713

Yesterday

A conversation is a contact with a call history. New conversations are created or updated for

• a previously answered call

• a dialed call

• a missed call

• an Exchange entry following automatic synchronization

• an entry from a corporate directory if a new number was used (LDAP)

If you have activated use of Circuit (

 page 192), then only conversations from Circuit will be in-

cluded in the conversations. The list is identical to that in your browser. More information about how to toggle between Circuit and local conversation list

If the phone is configured to MultiLine (more information about keyset

 page 44.

 page 126), conversations

are created for calls on all lines, except not for answered calls on secondary shared lines.

The list is ordered chronologically based on the last event. The latest entry appears at the top of the list. Active calls are displayed before the conversations.

The status of a conversation is displayed with icon and text.

Icon Message sent

‰

‰ b c

% ž Ÿ

Active call

Missed call (current)

Missed call (old)

Dialled call

Answered call

New voicemail

Old voicemail

You forwarded the call

Your call was forwarded

Page 33

Conversations

3333

b Received call x (1:35:50)

9:44

Andre-Marie Ampere

b Received call x (45:56)

8:45

3344

b Received call x (30:50)

3355

b Received call x (4:35)

Call

Contact details

History

Andre-Marie Ampere

3336

8:45

Monday

Friday

Share contact

Delete

Add participant

Transfer

Contact details

Andre-Marie Ampere

3336

12:21

Recording on

Pickup

Opening details of a conversation or conducting a call

You can open a selected conversation using a navigation key « or start a call using the Softkey

_ or the navigation key Z. If a conversation is not selected, you can start a call using the Soft-

key

If you open the details of the conversation using the « key, you will be shown the following for

example:

You can also query the contact details for a conversation during the call.

Page 34

Use the € key to navigate to the Contact details option and select this option using the Softkey.

Page 35

Conversations

3339

c Received call x (00:28)

Yesterday

Albert Einstein

Yesterday

Alessandro Volta

Yesterday

39 091302799

b Dialled call x

Yesterday

3339

Call

Contact details

Share contact

Delete

History

9 Min.

3 Min

7 Min

Creating or editing conversations

Conversations are created based on dialed or answered calls. New contacts are synchronized with the phone when connected to Exchange. When you search for a subscriber using LDAP

 page 87, this contact is transferred to conversations.

For example, you receive a call from a subscriber for whom a conversation does not yet exist in the list. When you have hung up again, this subscriber appears in your list with phone number only.

Open the details of the conversation using the

« key.

Use the Softkey to open the "Contact details" menu.

Page 36

3339

Last name: 3339

Work 1: 3339

3339

Last name: 3339

First name:

Work 1: 3339

Work 2:

Press the Softkey for K to access edit mode. You can complete the following fields for a contact:

• Last name: Last name of a contact.

• First name: First name of a contact.

• Work 1: First work phone number. If only one phone number is available, it is stated here.

• Work 2: Second work phone number.

• Mobile: Mobile phone number.

• Home: Home phone number.

• Company: The company a contact is working at.

• Address 1: First address where a contact can be reached.

• Address 2: Second address where a contact can be reached.

• Role: Job title of a contact.

• Email: Email address of a contact.

• Avatar: Picture of a contact.

Press the Softkey for

K to enter the last name.

Page 37

Einstein

Last name:

Move cursor left

Move cursor right

Copy

3339

Last name: Einstein

First name:

Work 1: 3339

Work 2:

Albert

First name:

Move cursor left

Move cursor right

Copy

Delete the digits using the ^ key and enter the last name. Press the Softkey in the input field to

complete input for this field.

Use the

€ or μ key to switch, for example, to "First name" and enter the first name here if

appropriate.

Enter the first name and complete the input for this field with the Softkey.

Page 38

3339

Last name: Einstein

First name: Albert

Work 1: 3339

Work 2:

Albert Einstein

3339

Incoming call

Answer

Reject

Deflect

Save the contact data. You can add missing entries subsequently. The following information is shown on the display, for example, the next time you call this contact.

Page 39

Search for...

3333

b Received call x(1:35:50)

9:44 AM

Andre-Marie Ampere

b Received call x(45:56)

8:45 AM

3344

3355

3333

b Received call x(1:35:50)

9:44 AM

Andre-Marie Ampere

b Received call x (45:56)

8:45 AM

3344

3355

Searching for conversations

You have a number of options available to you for initiating a search for conversations. If you want to call the located contact for the conversation immediately and you know the phone number roughly then you can

lift the handset or

press the speaker key or

press the headset key.

To search in your conversations list, open an alphanumeric input field by pressing the Softkey for

or choose a purely numeric input field for the search by entering a digit.

Use the field with the Softkey

# key to switch from numeric to alphanumeric input when you have opened the search

A. You can immediately dial a located subscriber whose phone number

contains the number 33 in this case, for example, by pressing the Softkey.

Page 40

Catherine Samara

b Received call x(1:35:50)

9:44 AM

Andre-Marie Ampere

bReceived call x (45:56)

8:45 AM

John Rambo

bReceived call x (05:36)

08:15 AM

Jane Ambos

bReceived call x (01:30)

Yesterday

Andre-Marie Ampere

b Received call x (45:56)

8:45 AM

Jane Ambos

bReceived call x (01:30)

Yesterday

Keith Ambitious

:Start new conversation

Peter Amber

Start new conversation

Search for names (alphanumeric search string)

• LDAP was not configured by your administrator:

The phone now searches in the local conversation list for 'Am' and thus finds all the conversations that contain the name 'am', for example 'Ampere' or even 'Samara'.

The hits are listed chronologically.

• LDAP was configured by your administrator:

If LDAP is additionally configured, in the standard case the search is for 'Am' in the last name in the LDAP. Here the phone finds all entries with 'Am' on the front, e.g. 'Ampere', 'Ambos', not 'Samra'.

The results from LDAP are sorted by first name in the local conversations list.

Page 41

Order of conversations

On entry into search mode, the local conversations are ordered by their time stamp, i.e. most recent ones are displayed first.

Upon entering a search criteria, the local conversations are listed first and ordered by their time stamp, the most recent ones are displayed first.

The LDAP results are listed after local conversations and are ordered alphabetically A to Z according to their Conversation name.

"Alphabetical order" means A-Z order based on the first character in the name/names/topic of the conversation/contact. In the case of people's names, the order is based on the first character of the first name and/or last name as displayed in the conversation list.

Page 42

Conversations

3339

c Received call x (00:28)

Yesterday

Albert Einstein

Yesterday

Alessandro Volta

Yesterday

39 091302799

b Dialled call x

Yesterday

3339

9 Min.

3 Min

7 Min

Call

Contact details

Share contact

Delete

History

3339

8/9/2016 10:48 AM

History:

9 Min.

5/2/2016 1:54 PM 3 Min.

4/22/2016 3:15 PM 7 Min.

4/21/2016 12:10 1 Min.

Displaying the history of a conversation

The current history of a conversation is shown directly in the conversation list. The histories of other calls can be viewed under Details or also directly with the History option during a call.

Open the details of the conversation using the

« key.

The latest three histories are shown in the field on the left below the name/number of the subscriber. Press the Softkey for ate using the

€ or μ key.

S to view a list of the last ten possible histories. Then scroll if appropri-

Page 43

Conversations

b Dialled call x

Yesterday

Albert Einstein

Yesterday

Alessandro Volta

Yesterday

39 091302799

b Dialled call x

Yesterday

Call

Contact details

Share contact

Delete

History

Deleting conversations

If you misdial, for example, or cancel dialing prematurely, an entry will still be created in the conversations list. You can delete this entry again immediately. Entries for incoming calls that you no longer need can also be removed from the list.

Open the relevant entry using the Navigator key

Press the Softkey for

Ö to delete the entry. There is no confirmation prompt.

«.

Page 44

Conversations

Marketing Team

Now

Albert Einstein

1 minute

Alessandro Volta

5 minutes

Sales Team

Yesterday

Albert: We have talked abou...

I have modified the equation...

Lunch?

It is necessary to have a dis...

Circuit mode

List options

Mark missed calls as read

Delete all conversations

Toggle between Circuit and local conversation list

There is a possibility to toggle between the Circuit and local conversation list to easily see the relevant list.

Prerequisites: The phone is connected and switched to Circuit mode

 page 192. The conversa-

tion list presents the Circuit.

Access the “List options” screen by using the Navigator key « and choose the option “Circuit

mode”.

Now you are able to switch back to non-Circuit mode via turning off the Circuit mode option.

Page 45

Conversations

Fred

New missed call

Now

Wilma

Dialled

1 minute

Betty

Received

Yesterday

Barney

Friday

New missed call

Circuit mode

List options

Mark missed calls as read

Delete all conversations

Marking all conversations as read

You are able to mark all new missed calls in Conversation List as read in a single action. Conversation List options provides you with a functionality that will mark all new missed calls as read.

This means:

• all conversations with new missed call event will change to show normal missed call events;

• missed call counter is reset to zero.

Select the title “Conversations” using the

μ navigation key. Press « to enter the Context menu.

Choose the option “Mark missed calls as read”.

All missed calls are now marked as read.

Page 46

Conversations

Fred

‰ Missed call

Now

Wilma

b Dialled

1 minute

Betty

b Received

Yesterday

Barney

Friday

‰ Missed call

All missed calls are

marked as read

Page 47

Answer

Reject

Deflect

Andre-Marie Ampere

3336

Incoming call

Select a function using the Softkey

No function

notification LED flashes

Select a function using the Softkey

End

Hold

Transfer

Andre-Marie Ampere

3336

12:21

Consult

Add participant

notification LED lights permanently

Arrow for further options

Telephony interface

Telephony view

Incoming call

Your phone rings and the notification LED flashes. In addition to the "classic" telephone functions, additional information and functions are offered on the display:

When conducting a call:

Page 48

Switching to a different menu during a call

Indicates an active call

Conversations

Andre-Marie Ampere

j Active call

30:07

3334

d Missed call

6:10

Daniel Bernoulli

d Missed call

6:10

49 (173) 9713

Yesterday

Returning to the call view

Answer

Reject

Deflect

Andre-Marie Ampere

3336

Incoming call

Status icon for calls

You can use the

Use the

@ key to open the main menu and from there, for example, change the Brightness of

^ key while on a call to switch to the Conversations menu.

the display in the Settings. If you want to activate Do not disturb quickly, you can use the to switch temporarily to the Presence menu and then return.

Icons in call states

\ key

Icon Meaning

ë ‹ g e – í î

The phone rings.

After dialing, the other subscriber's phone rings.

The call is active.

You have placed the call on hold (e.g. consultation hold).

Your call partner has placed the call on hold.

The voice connection is secure.

The voice connection is not secure.

Detailed descriptions of the various functions can be found further on in the document.

Page 49

Tuesday 24 Sep 2015

Favourites

Voicemail

Conversations

Settings

Favourites

Programmable keys

Programmable keys are available to you in the Favourites menu or on an optionally connected OpenScape Key Module 600 screen as the Landing screen

Programmable keys in the menu Favourites

If no OpenScape Key Module 600 is connected to your OpenScape Desk Phone CP600/CP600E, you can use the Favourites menu to access 12 programmable keys, to which you can assign functions and phone numbers. Program preferred functions that are not offered in menus. Line or DSS keys may already be configured by your administrator form the following steps:

 page 52. See more information how to set up the Favourites

 page 158.

 page 52. To program a function key, per-

Open the following menu using the Softkey for Favourites:

Press the Softkey for K to access edit mode.

Page 50

Press the second Softkey to assign the first of four functions.

Unallocated

Normal

Label

Settings

Shifted

Unallocated

Key programming: KM 1 Key 1

Unallocated

Immediate ring

PreView

Call waiting

Normal

Call recording

Press the second Softkey to switch to the list of functions.

Use the € key to select the Call waiting function for example. Confirm the function with the Soft-

key.

Page 51

Normal

Label

Settings

Shifted

Call waiting

Key programming: KM 1 Key 1

Unallocated

Call waiting

Unallocated

Favourites

Call waiting

If you prefer not to change the standard name Call waiting, simply conclude the assignment with

the Softkey Q. You will receive confirmation "Changes saved". It is not possible to program a

second level under Favourites.

Exit programming by pressing the Softkey Q.

The Feature keys Call waiting is now configured and can be used.

Page 52

ä Call waiting R

Softkey with status LED Action Label Status

Programmable keys on the OpenScape Key Module 600

The OpenScape Key Module 600 has twelve keys to which you can assign functions or numbers at two levels. Use the lected dialing key.

Increase the number of programmable function or selected dialing keys by connecting an additional key module

Depending on how they are programmed, you can use the keys as:

• Function key

• Selected dialing key

• Line key

• DSS key

 page 126

 page 123

¬ and keys to switch to the required level when using a function or se-

 page 21.

 page 118

 page 116

Press the key to activate the programmed function or dial the stored number

The OpenScape Key Module 600 has display lines, each of which is assigned to a key. The name of the function or a destination, an action icon and a status icon are displayed.

The status of a function is also shown by the LED on the corresponding key.

Line and direct station selection (DSS) keys can only be programmed by the administrator via the Program/Service menu

 page 61.

 page 118.

Meaning of LED displays on Feature keys

Status LED Meaning of Function key

£ ¤

1 In this manual, flashing key LEDs are identified by this icon, regardless of the flashing interval. The flashing interval

represents different statuses, which are described in detail in the corresponding sections of the manual.

off The function is deactivated.

LED is flashing

On The function is activated (e.g. green or red).

Indicates the status of the function (e.g. green or red).

Display function of the function keys

Page 53

Corporate directory

If you have access to a corporate directory or LDAP database (consult your administrator), you can search for contacts in it via conversations. LDAP is queried automatically when a phone number is dialed.

Answering machine (Voicemail)

Depending on the type and configuration of your communications platform (consult your administrator), messages from configured services are displayed in this application.

Listening to messages

If new messages are available, they will be displayed at the top position in the list of conversations and highlighted.

Page 54

Hold

End

Consult

Add participant

from Albert Einstein

Conversations

3339

c Received call x (00:28)

Yesterday

Albert Einstein

Yesterday

Alessandro Volta

Yesterday

from Albert Einstein

Paul Baum

Inline notification about Incoming calls

Prerequisite: Your administrator enabled rollover visual alert and determined how rollover calls are to be signaled. The phone is active (or held) in a call on a different line.

The inline notification apply to DSS (

 page 123) and MultiLine ( page 126) calls.

To see more details about the incoming call, press the softkey next to the notification. The Favourites screen will then be displayed to allow answering the incoming call.

This message is displayed independent of having a Key Module attached or not.

This notification is shown over any screen except Favourites screen and edit screens. Also not shown when the phone is in the deep power saving state and locked.

Canceling inline notification

The inline notification can be canceled by:

• visiting the Favourites screen: If you visit the Favourites screen whilst an inline notification is being displayed then the notification is canceled (removed and not shown again until the next new notification event).

•

Page 55

Hold

End

Consult

Add participant

from Albert Einstein

• pressing the “Cancel” Softkey: If the notification is shown when the Favourites screen is not available or the key is not on the Favourites screen, then the notification can be canceled via a special Softkey.

•

Page 56

Tuesday Sept 24, 2015

Conversations

Settings

Voicemail

User settings

Administrator settings

Settings

******....

Cancel

User settings

Settings

Use the @ key to open the Main menu and then switch to the settings.

The menu comprises a configuration area both for users and for administrators.

The first time you open the user settings you have to enter the User password

 page 139.

Page 57

Date and time

Audio

User settings

Bluetooth

Configuration

Allow call waiting

Allow DND

Handling

Busy when dialling

User settings

Control relays

The menus contain switches for activating and deactivating functions. Example:

Press the Softkey "Allow DND" to enable the function. The switch is moved to the right. Alternatively you can use the the switch.

€ and μ keys to select the option and confirm with Z to actuate

Page 58

Allow call waiting

Allow DND

Handling

Busy when dialling

Allow call joining

Join in conferences

Connected calls

Allow hold reminder

Hold reminder delay

Press the Softkey for Q to save your new setting.

Parameters

You can set values in some submenus.

Press the Softkey for K to open the setting.

Press the Softkey for the value 4 for example. The setting is changed and you return to the previous menu.

Page 59

Allow call joining

Join in conferences

Connected calls

Allow hold reminder

Hold reminder delay

Backup/Restore

Screensaver

- Phone

Display

Program keys

Brightness

Key module contrast

Display

Key module brightness

Exit the menu.

Level

You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu

and open the display menu with the Softkey.

Open the menu for the brightness setting.

Page 60

Increase

Brightness

Decrease

Increase

Brightness

Decrease

Brightness

Display

Key module contrast

Key module brightness

Adjust the brightness to the desired level. Use the " key to do this. The display is adjusted im-

mediately.

Complete the setting by pressing the Softkey for

Save your new settings.

Page 61

Administration

You can access the administration area via the "Admin" function and by entering the administration password.

Refer to the administration manual for your phone for more detailed information on this topic.

During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.

An update action is indicated by messages on the display and/or by flashing LEDs.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote maintenance.

Control function

Your administrator has the option to activate and deactivate features of the phone via remote maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone, for example, your administrator can install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.

If your administrator has activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing icon in the upper display line.

Activating a diagnostic call

In the event of connection problems with a specific destination, the administrator may ask you to enter an activation code before the number of the subscriber, which can be used to initiate tracing of the call data on the phone. The activation code, which must be provided to you by the administrator and which comprises a leading asterisk, followed by three digits and the hash sign as the terminating character, must be entered before the actual phone number. At the end of the call, the call-related data is sent for further analysis to a server.

Page 62

Telephone settings

Please read the introductory chapters "Getting to know your OpenScape CP 600/600E" 600E" here on your phone.

 page 31 carefully before performing any of the steps described

Display angle

You can swivel the display unit. Adjust the display unit so that you can clearly read the screen.

Display brightness

You can adjust the brightness of the display to suit your ambient lighting.

z You can also configure this setting via the Web interface  page 207.

@ Press the key for the Main menu if appropriate.

 page 19 and "Operating your OpenScape CP 600/

Settings

User settings

Phone

Display

Brightnessi

Increase

Decrease

if nec. j Enter and confirm the User password.

Open using the Softkey.

€ Select "Phone".

_ _ _ _

Open using the Softkey.

Open using the Softkey

Use the Softkey to set the display brighter.

Use the Softkey to set the display darker.

" Adjust using the toggle key.

_ _

Save the setting by selecting the Softkey.

Exit the display menu if appropriate.

1. The phone displays the current setting

Page 63

Volumes

Set the volume here, for instance, for the loudspeaker, handset or headset.

You can preset different volumes for the following microphones and signals in ten levels:

• Loudspeaker

• Ringer

• Handset

• Headset

• Handsfree

• Rollover

• Group pickup beep

z You can also configure this setting via the Web interface  page 207.

@ Press the key for the Main menu if appropriate.

Settings

User settings

Audio

Volumes

Handset

Increase

Decrease

if nec. j Enter and confirm the User password.

Open using the Softkey.

Open the Handset

Use the Softkey to increase the volume.

Use the Softkey to decrease the volume.

for example with the Softkey

" Adjust using the toggle key.

Save the setting by selecting the Softkey.

Exit the display menu if appropriate.

1. The phone displays the current setting

Page 64

Key click

You can select here whether a tone should be heard when a key is pressed. You can also decide whether this should apply for all keys or only those on the keypad. In addition, you can adjust the tone volume or disable the tone.

z You can also configure this setting via the Web interface  page 207.

@ Press the key for the Main menu if appropriate.

Settings

User settings

Phone

Key click

Volume

if nec. j Enter and confirm the User password.

Open using the Softkey.

€ Select "Phone".

_ _

Open using the Softkey.

Setting the volume for Key click

€ Select the volume. The current setting is displayed.

High

Open using the Softkey.

You can choose between the following three options:

•Low

• Medium

• Off (no click)

Active for:

Medium

All keys

Dialpad only

_ _

Confirm with the Softkey to switch.

Key selection

Open using the Softkey.

Confirm with the Softkey to switch if only the keys for entering characters are to be affected.

Save the settings with the Softkey.

Page 65

Making calls

Incoming calls

The telephone rings if the ringtone is active. The notification LED also flashes. If transmitted, calling party information (name, phone number) appears in the information section on the left-hand side of the display.

Any settings you are currently making on the phone will be interrupted by an incoming call. You can use the in the menu structure where you were interrupted, unless the time for the password has expired.

If you have set a pattern melody  page 145 or a ringer  page 144 on your phone, it is possible that your administrator may have preset a different ringer depending on the call type (e.g. an external or internal call).

Answering a call via the handset

@ key at any time to return to the point

t Incoming call

Thomas Meier

1234954

t Incoming call

Thomas Meier

1234954

The phone rings. The caller is displayed. The notification LED flashes.

^ Lift the handset.

if nec.

" Adjust the call volume  page 22.

Answering a call via the loudspeaker (speakerphone mode)

The phone rings. The caller is displayed. The notification LED flashes.

Answer

: Press the key shown. The key lights up. The speakerphone function is activated.

if nec. " Adjust the call volume  page 22.

Press the Softkey.

Page 66

Suggestions for using speakerphone mode:

• Adjust the call volume while speakerphone mode is active.

• The ideal distance between the user and the phone in speakerphone mode is 50 cm.

Answering a call via the headset

Prerequisite: A headset is connected.

Make sure your headset port is set up properly  page 147.

Answering calls via the headset key

t Incoming call

Thomas Meier

1234954

á Auto-Headset R

Favourites

Auto-Headset

The phone rings. The caller is displayed. Only the LED on the ² key flashes.

² Press the key shown.

" Adjust the call volume  page 22.

if nec.

Answering calls automatically via the headset

The administrator has additionally configured a Function key with the "Au-

to-Headset" function (AICS Zip tone) (

Press the Function key to activate automatic call answering. The key LED and the headset key illuminate.

 page 114).

@ Press the key if no OpenScape Key Module 600 is connected.

Open using the Softkey.

€ Select the function.

Press the Softkey to activate automatic call answering. The key LED and the headset key illuminate.

A short acoustic signal is heard on the headset for a call and the connection is established.

If you want to manually answer calls again, deactivate the automatic answering function using the "Auto-Headset" key. Both keys are off.

Page 67

Answering a video call

Prerequisite: The configuration to accept video media has to be enabled. In case it was not enabled by administrator, you can configure the video media using the "User settings" menu.

@ Press the key for the Main menu if appropriate.

Settings

User settings

Configuration

Video call

Video on:

Incoming call

Thomas Meier

1234954

if nec. j Enter and confirm the User password.

Open using the Softkey.

€ Select the "Configuration" function.

¢_

Open using the Softkey.

Enable or disable using the Softkey.

When there is video incoming call, video icon is shown near "Incoming call" text. You can accept, reject or deflect the call. Video incoming call behaves similarly to basic incoming call, only video media is added.

After accepting the video call, you will be shown the following screen:

Page 68

Show video

End

Hold

Consult

Add participant

Hide video during a video call

After accepting the video call, press the softkey with the crossed out camera icon.

When you hide video using the Softkey, the following screen is displayed. You can return full screen pressing "Show video" button.

Ending a video call

End

When the video is off, press the Softkey for ending the video call

when the video is on, press the Softkey for ending the video call.

Page 69

Rejecting a call

You can reject an incoming call.

Prerequisite: An incoming call is displayed or signaled. The function is approved by the administrator.

123456789

Deflect to...

Reject

Deflect

Press the Softkey. The caller hears a busy signal.

The rejected caller is saved in the conversations list as a missed call. You can then call this party back at a later time.

Deflecting a call

Prerequisite: An incoming call is displayed or signaled. The function is approved by the administrator.

j Enter the alternative phone number.

Press the Softkey. The conversations view is opened.

If a destination phone number is programmed, it will appear as the top entry in the list

or If you did not save a phone number when programming call deflection, or if you

want to use a different destination, you are now prompted to enter a destination phone number for call deflection.

 page 181. Press the Softkey to dial this number.

082631565

Reject

Confirm with the Softkey. The call is deflected.

Responding to a Callback

Prerequisite: A callback was requested, see  page 73. Your phone rings and the subscriber information appears on the screen.

Accepting a Callback

Press the Softkey.

Rejecting a Callback

The Reject function is approved by the administrator.

Press the Softkey.

The callback request is deleted. The caller's phone number is added to the missed calls list.

Page 70

Making calls

If you allowed the option "Busy When Dialing"  page 186, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal.

You make a call by entering the phone number of the relevant party using the dialpad or by searching for this party in the permanent Conversations list. Con- versations include:

• Dialed and received calls

• Subscribers from Circuit

• Subscribers from Exchange

• Subscribers from a Corporate directory

If you cannot find received or dialed calls in the list, check if the call log is activated.

Off-hook dialing

^ Lift the handset.

Dial a number...

082631565

Peter Maier O

The input field in Conversations is opened in numeric mode.

j Enter the phone number.

Z Confirm that the phone number is complete or wait until the autodial delay ex-

pires (see

The required contact is shown in the list. Confirm with the Softkey. The connection is set up.

 page 74).

Page 71

On-hook dialing

The connection is set up with on-hook dialing via a connected headset or via the loudspeaker (speakerphone mode). The line is seized before dialing. Use the search function in Conversations if appropriate (

j Enter digits via the dialpad.

. Press the key if a headset is connected.

: Press the key shown.

 page 39).

123456789

Georg Simon Ohm O

123456789

The input field in Conversations is opened in numeric mode.

j Enter or complete the phone number.

Z Confirm that the phone number is complete or wait until the autodial delay ex-

pires (see

The required conversation is shown in the list. Confirm with the Softkey. The connection is set up.

Entering the phone number first

First enter the number. The loudspeaker or headset key illuminates when you enter the first digit.

j Enter the phone number. If necessary, correct input using the navigation keys.

 page 74).

Z Confirm that the phone number is complete or wait until the autodial delay ex-

pires (see

 page 74).

Georg Simon Ohm O

The required conversation is shown in the list. Confirm with the Softkey. The connection is set up.

Page 72

Dialing with the selected dialing key

With connected OpenScape Key Module 600

If you press a selected dialing key, the associated contact or phone number is displayed and the connection is set up.

You can program frequently used phone numbers on programmable keys

 page 114.

p Party O

Favourites

Party

Press the Function key for a saved number. The connection is set up.

Via Favourites, if no key module is connected

@ Press the key for the Main menu if appropriate.

Open using the Softkey.

€ Select Function key.

Press the Function key. The connection is set up.

Dialing from conversations

Depending on the configuration, the conversation list can contain data from the following directories:

• Caller list

• Subscriber data from Circuit

• Subscriber data from Exchange

• Subscriber data from the LDAP directory

If you cannot find redials or received or dialed calls in the list, check if the call journal is activated.

Georg Simon Ohm

The conversations list is displayed on the screen. If the contact you want is not visible, then select with

μ€ or search by entering the phone number or name.

- O

Confirm the selected contact with the Softkey. The phone number is dialed.

If visible, confirm immediately with the Softkey for the contact. The phone number is dialed.

Page 73

Redialing via the Function key

No history is created for contacts if the call log or Exchange is deactivated. Conversations that have been dialed manually or searched for via LDAP are likewise not created. Previous entries have been deleted.

@ Press the key for the Main menu if appropriate.

Favourites

Redial

â Redial ã

Open using the Softkey.

€ Select Function key.

Press the Function key. The connection to the last subscriber dialed is established.

Calling back a missed call

Contacts who have tried to reach you are identified accordingly in the conversations list and appear at the top of the list. In addition to the menu name, i.e. Conversations, the number of missed calls is shown against a red background

 page 26.

The notification LED lights up red if the administrator has made the setting accordingly. In addition to the menu name, i.e. Conversations, the number of missed calls is shown.

@ Press the key shown, if appropriate, to switch to Conversations.

Daniel Bernoulli - O

! Busy

Thomas Meier

1234954

Callback

A contact is indicated as a missed call with call the contact.

‰. Select the contact and confirm to

Requesting callback

You can request a callback if the subscriber called is busy or if nobody answers. You receive a callback when the other party's line becomes free.

This option is only available if both you and your administrator have activated the function (

This function is available with restrictions on an OpenScape 4000, see

 page 219.

Prerequisite: The subscriber called is busy or nobody answers.

Press the Softkey.

 page 189).

Page 74

Deleting callback requests

You can delete scheduled callback requests if you no longer need to return a call, for example because you have met the other party in person.

Prerequisite: A callback was requested.

Cancel callbacks

Press the Softkey. All callback requests are deleted.

Using autodial delay

A number is automatically dialed after a set delay starting from the entry of the number's last digit. The autodial delay can be used:

• when dialing in idle mode

• when deflecting an incoming call

• during a consultation

• when transferring an answered call

The delay can be reduced by performing one of the following activities:

• Press the

• Lift the handset. This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook.

Z key. This always works.

If an emergency number is preset by your administrator, the autodial delay for this phone number is reduced to one second.

Page 75

During a call

Activating/deactivating the microphone

You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office for example.

Prerequisite: You are conducting a call.

Deactivating the microphone

; Press the key shown.

Activating the microphone

Æ Press the key shown.

Changing the volume

You can change the volume of the handset or the loudspeaker during the call.

g You are conducting a call.

" Adjust the volume using the toggle key  page 26.

Switching from handset to speakerphone mode

Take note of the two different processes and activate your preferred setting as appropriate

Prerequisite: You are conducting a call via the handset.

The microphone and loudspeaker functions are activated by your administrator.

Open listening in standard mode

: and ] Hold down the key and replace the handset. Then release the key and proceed

with your call.

Open listening in US mode (default setting)

If open listening is set to US mode, you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

 page 146.

: Press the key shown.

] Replace the handset. Proceed with your call.

A secure voice communication is indicated by a padlock icon on the graphic display.

Page 76

Switching from speakerphone mode to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^ Lift the handset.

É The key shown is no longer lighting.

Switching from headset to speakerphone mode

In standard mode

: Press and hold the key (open listening is activated), . Press the key shown. Speakerphone mode is activated.

In US mode

: Press the key shown. . Press the key shown. Speakerphone mode is activated.

Open listening

People present in the room can silently monitor your call. Let the other party know that you have turned on the loudspeaker.

Prerequisite: You are conducting a call via the handset.

Activating

: Press the key shown.

Deactivating

É Press the illuminated key.

Switching to speakerphone mode

É Hold down the illuminated key and replace the handset.

Page 77

Consulting a second party

You can call a second party while a call is in progress. The connection to the first party is placed on hold.

Prerequisite: You are conducting a call.

g 2:40 AM

Klaus Maier

3336

Georg Simon Ohm

Add participant

Georg Simon Ohm

Consult

The connection is set up to a subscriber.

Press the Softkey. You switch to input.

j Enter the phone number of the second party.

Search for the subscriber in conversations ( Softkey. The connection is set up.

Start a conference

Press the Softkey.

j Enter the phone number of the second party.

Search for the subscriber in conversations ( Softkey. The connection is set up.

 page 39) and confirm with the

Start conference

Press the Softkey – the conference is started.

Page 78

Ending a consultation call

You end the consultation

End & reconnect

Retrieve held call

ä Auto-Headset å

Press the Softkey. The consultation call is disconnected. The call with the first party is resumed.

The second party hangs up

If the second party hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up" is disabled ( main on hold until you receive this prompt after a defined time interval.

Press the Softkey. You are reconnected with the first party.

Ending the consultation with an active headset

The administrator has additionally configured a key with the "Auto-Headset" function (AICS Zip tone) on a key module or in the Favourites menu (

 page 114).

Press the Function key to activate automatic call answering. This key and the headset key illuminate.

 page 179). Otherwise, the first call will re-

[ You are conducting a consultation call and the second party hangs up. You are

automatically reconnected with the waiting first party. The prompt "Retrieve held call" does not appear.

Page 79

Switching to the held party (alternating)

Prerequisite: You are conducting a consultation call  page 77 or have accept- ed a second call

 page 82. You are in the call connection menu.

Alternate

End & reconnect

+ or —

Press the Softkey.

You can switch back and forth between two parties by repeatedly confirming "Alternate".

Ending an alternate operation

Press the Softkey. The active call is disconnected.

Conference

Prerequisite: You are conducting a consultation call  page 77 or have accept- ed a second call

Establishing a conference

You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call. You can alternatively press a configured Conference key.

If you are already involved in a secure connection with a party when you initiate a consultation call, the original party is placed on hold. The new consultation connection can be either secure or unsecured. However, the first connection remains secure even if all three parties are now joined together in a conference.

 page 82 and the conference function is allowed  page 190.

User

Start conference

Participants

The entire conference is non-secure if the connection to at least one of the parties is not secure.

The relevant padlock icon appears in the "Conference" row.

Press the Softkey – the conference is started. You are connected to both parties at once. The conference is displayed.

Querying information on subscribers

Press the Softkey to display the subscribers.

€ Select the subscriber.

The subscriber is busy.

« Open the subscriber information.

Page 80

End conference

Allowing call partners to continue a conference after you exit

Exit conf.

Prerequisite: The function "Allow joining in a local conference" ( was activated.

Press the Softkey.

 page 191)

] or É Replace the handset or, if you are in speakerphone mode, press the loudspeak-

er key. Both call partners remain connected. You are disconnected from the conference call.

Disconnecting a party

End conf.

Press the Softkey. Both connections are cleared down – the conference is cleared down.

Putting on hold and retrieving alternately or simultaneously

Prerequisite: You are conducting a consultation call  page 77 or have accept- ed a second call

Putting an active call on hold

 page 82. You are in the call connection menu.

Andre-Marie Ampere

Daniel Bernoulli

Hold

Reconnect

Press the Softkey. The consultation or second call and the first call are put on hold.

Retrieving the first call

^ Press the key shown to switch to Conversations.

Select the Softkey to open the first call in the conversations list.

Press the Softkey. You are connected with the other party. The consultation or second call continues on hold.

Retrieving the second call

^ Press the key shown to switch to Conversations.

_ _

Select the Softkey to open the second call in the conversations list.

Press the Softkey. You are connected with the second party. The first call remains on hold.

Page 81

Connecting parties

You can connect the first party with the party you consulted, clearing down your connection to both parties in the process.

Complete transfer

] or É Replace the handset or, if you are in speakerphone mode, press the loudspeak-

Hold

Prerequisite: You are conducting a consultation call the call menu of an active call.

Press the Softkey. The other two parties are now connected to one another. You can now hang up.

Connecting by hanging up

Prerequisite: Call joining must also be allowed  page 180.

er key. The other two parties are now connected to one another.

 page 77 and you are in

Placing a call on hold

You can use this function to place an ongoing call on hold, for instance to prevent the other party overhearing a conversation with a colleague in the same room. The held party hears music on hold.

Press the Softkey. The call is now on hold.

â Hold I

Reconnect

â Hold C

End

Press the Function key. The key illuminates. (The "Hold" key has to be configured on the OpenScape Key Module 600 or in the Favourites menu

 page 114).

It is documented in the main menu and in the conversations menu that a call is on hold. The call display lights up orange at the same time.

If you do not retrieve the held call after a defined time interval, a reminder beep sounds three times and only the two functions "Retrieve held call" and "End" are shown on the display. The call display flashes orange and the phone rings. The relevant settings can be fond on

 page 178.

Retrieving a held call:

Press the Softkey. You resume the call.

Press the illuminated "Hold" Function key. (The "Hold" key has to be programmed

Disconnecting a held call:

Press the Softkey to disconnect the held call.

 page 114.)

 page 178 and

Page 82

Call waiting (second call)

You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can reject, forward or accept the second call. You can block the second call or the signal tone

Answering a second call

Prerequisite: You are conducting a call and call waiting is allowed (

 page 182).

 page 182.

t Incoming call

Thomas Meier

1234954

Answer

The phone rings. The caller is displayed.

Press the Softkey. You can talk to the second party. The connection to the first party is on hold.

You can still

• toggle between the first and second call or

• put on hold and retrieve the second and first call alternately

• initiate a conference

Consultation call from second call

If the second call is your active call you can initiate a consultation call from it.

The administrator must have approved the consultation in the second call.

From a consultation call in the second call you can

• initiate a conference

• toggle between the second call and a consultation call

• put on hold and retrieve second and consultation call successively

• transfer a call

• disconnect the calls again

 page 80 or

 page 80

End & reconnect

During a consultation in the second call, the first call is parked and can only be unparked if the consultation or second call was ended or these calls were connected.

Disconnecting the second call

Press the Softkey. The call to this subscriber is disconnected and the call to the first subscriber is reconnected.

Ending the second call

End & reconnect by hanging up

If you or the second call partner hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up" is disabled ( first call will remain on hold until you receive this prompt after a defined time interval.

 page 179). Otherwise, the

Ignoring the second call

Prerequisite: You are conducting a call and call waiting is allowed (

 page 182).

Page 83

Ignore

Reject

Press the Softkey. The caller still hears the on-hook signal. You can subsequently Answer, Reject or Deflect the second call via Conversations. You administrator must have allowed for a corresponding wait time for this in the system so that the call is not terminated prematurely or forwarded.

While the ignored second call continues to wait, from the active call you can:

• initiate a consultation call

• initiate a conference

• toggle between the consultation call and your call partner

• transfer a call

A third call would be rejected with the busy signal. If you have disconnected the first call, the ignored second call rings like a normal call.

Rejecting a second call

Prerequisite: You are conducting a call and call waiting is allowed (

 page 182).

Press the Softkey.

The second call is rejected. The caller hears the busy signal. The call is indicated as "missed" in Conversations.

Deflect

Complete transfer

] or É Replace the handset or, if you are in speakerphone mode, press the loudspeak-

Deflecting a second call

Prerequisite: You are conducting a call and call waiting is allowed (

 page 182).

Press the Softkey.

j Enter the phone number and confirm. You can also select and call the relevant

subscriber from Conversations at this point.

The second call is deflected to the destination specified.

Connecting parties

Prerequisite: You have answered the second call.

Press the Softkey. The other two parties are now connected to one another. You can now hang up or dial another number for instance.

Connecting by hanging up

Prerequisite: Connecting by hanging up is activated (consult your administrator) and "Toggle associate" must be enabled (

er key. The other two parties are now connected to one another.

 page 183).

Page 84

Transferring a call

You can transfer your current call to another party with or without consultation.

Blind transfer

Prerequisite: You are conducting a call. The "Allow call transfer" and "Transfer on ring" options are allowed

 page 184 and  page 187.

Transfer

Consult

Complete Xfer

Press the Softkey.

j Enter and confirm the phone number of the second party to whom you want to

transfer the call. You can also select and call the subscriber from conversations at this point.

The list of conversations is displayed after the call is successfully transferred.

Transferring with consultation

You can announce a call to a recipient before transferring it.

Prerequisite: You are conducting a call. The "Allow call transfer" and "Transfer on ring" options are allowed

Press the Softkey.

j Enter and confirm the phone number of the second party to whom you want to

transfer the call. You can also select and call the subscriber from conversations at this point.

Announce the call you want to transfer.

Press the Softkey.

If the party does not answer:

 page 184 and  page 187.

Complete transfer

You do not have to wait for the second party to answer before you can transfer the call.

Press the Softkey.

or Replace the handset or, if speakerphone mode is active, press the illuminated

É key to transfer the call.

If the party does not answer, you will be called back by the first party after a defined time.

Page 85

Ending a call

Settings

Disconnect

Press the Softkey shown.

Ê Press the key shown. The key LED goes out.

É Press the key shown. The key LED goes out.

] Replace the handset.

Configuring Call forwarding

You can also enter the call forwarding settings via the "Presence" key

 page 171.

This is how you set local call forwarding on an OpenScape 4000.

z You can also configure this setting via the Web interface  page 207.

@ Press the key for the Main menu if appropriate.

Open using the Softkey.

User settings

Configuration

Incoming calls

Forwarding

Settings

Alerts

if nec. j Enter and confirm the User password.

Open using the Softkey.

Configuring Call forwarding

Open using the Softkey.

For a description of the settings, see section ”Configuring Call forwarding”

 page 85.

Setting alerts

You can activate and deactivate visual and audible alerts in the Forwarding Alerts for calls that have been forwarded to you.

Open using the Softkey.

Visual

¢_

Enable or disable using the Softkey.

Page 86

Audible

Forwarding party

Display last

¢_

Enable or disable using the Softkey.

Open with the Softkey. The current setting is displayed.

You will be offered the following options:

• Display last

• Display first

Confirm with the Softkey, for example "Display last" to switch.

Save all settings with the Softkey.

Page 87

Corporate directory

Depending on the existing infrastructure, the corporate directory can use a number of different sources. The contents are displayed collectively in the conversations. One potential source is your personal Exchange directory.

When using Circuit  page 192, other directory data cannot be used at the same time.

Setting up Exchange access

To use your Exchange account in conversations, you have to enter the server address and your access details.

z You can also configure this setting via the Web interface  page 207.

@ Press the key for the Main menu if appropriate.

Settings

User settings

Configuration

Microsoft¬Æ Exchange

Server

EXACSY.com

Username

email@example.com

if nec. j Enter and confirm the User password.

Open using the Softkey.

The input field is displayed.

j Enter the URL for the Exchange server and conclude your input with the Softkey.

_ _

Open using the Softkey.

The input field is displayed.

j Enter your e-mail address used for Exchange and conclude your input with the

Softkey.

Password

**********

Folder (optional)

Output

_ _

Open using the Softkey.

The input field is displayed.

j Enter your password used for Exchange and conclude your input with the Soft-

key.

_ _

Open using the Softkey.

The input field is displayed.

Page 88

j Enter the folder with the destination data and conclude your input with the Soft-

key.

Conversations

¾ mai ]

j Enter the search text, for example for the name. Subscribers are shown in the

Save the configuration.

You can perform searches using the name (simple search) or different information on an entry (for example Job function). Your administrator can provide you with the list of possible search terms.

Searching for contacts via conversations

For a description of how to perform searches, refer to  page 39. You can use the following search terms, for example, to search in the corporate directory:

•Last name

•First name

• Mobile (Extension)

• Private (Extension)

•etc.

Start the search function with the Softkey.

The search field opens.

conversations list that begin with "Mai" for example.

Georg Maier

- O

Contact details

- O

€ Select the required subscriber.

You can now:

• Call the contact (

• View contact data (see below).

 page 88).

Viewing entries

Prerequisite: You found and selected a contact (see above).

« Use the navigation key to open the subscribers.

Press the Softkey to open the Contact details menu.

The available data for the subscriber is listed.

Dialing an entry

Confirm the located contact with the Softkey. The phone number is dialed.

Page 89

Listening to Voicemail

To use this function, you need to have a voice mailbox set up on your communication platform for Voicemails (see

The notification LED lights up to signal new messages. It only extinguishes when all messages have been picked up. The number of messages is displayed.

Picking up messages

@ Press the key for the Main menu if appropriate.

 page 53).

Voicemail

Open using the Softkey. The answering machine will be called.

Page 90

User Pages

Administrator pages Logout

User login Date and Time

Audio Configuration Phone

Locality

Security File transfer

Slideshow images

Diagnostic information

Contacts

Import contact data

Choose the Comma Separated file

you wish to import

Choose file

No file chosen

Import Cancel

Press to see import results

Export contact data

Generate contacts file

Download contacts file

Closing or navigating away from this page will cancel the Import or Export

Contacts

Importing contacts via WBM

You can import your contacts into your phone through WBM interface (for more information, see ”Web interface (WBM)” exported from Outlook or OSM.

See the products documentation for instructions on how to export contacts from an Outlook client or OSM.

Files previously exported by this or another phone may also be imported.

Log on to the User Pages on WBM using your password (for more information, see User Pages

 page 208.)

 page 207). The contact file can be

A contact list can be downloaded on your phone via your browser:

1. Click on the “Choose file” button and a window will open onto your PCs file

system to allow you to navigate to a local or remote folder and select a file to be imported

– The default format is ".csv" – You can use comma or a semi-colon as a value separator for the imported

CSV file

– When exporting from Outlook, do not change the mapped header field

names

2. Select destination and confirm.

– The path to the file will be displayed on the page next to the button

“Choose file” when you select the destination and close the window

3. Press “Import”

– Whilst the import is in progress you may notice some deterioration in the

phones performance.

Picture clips (avatars) are not included as part of the import.

Page 91

4. The progress and outcome of the import will be indicated to you

User Pages

Administrator pages Logout

User login Date and Time

Audio Configuration Phone

Locality

Security File transfer

Slideshow images Contacts

Diagnostic information

Contacts

Import contact data

Choose the Comma Separated file

you wish to import

Choose file

No file chosen

Import Cancel

Press to see import results

Export contact data

Generate contacts file

Download contacts file

Closing or navigating away from this

page will cancel the Import or Export

– A completion message is displayed when the "Press to see import results"

button is pressed

– A successful import will be indicated by a "Import completed" text mes-

sage below the panel on the page

– A message "Import contacts completed" will also be displayed on the

phone's screen when the import is completed

– Failures will be indicated by a suitable text message below the panel on

the page

Page 92

User Pages

Administrator pages Logout

User login Date and Time

Audio Configuration Phone

Security File transfer

Slideshow images Contacts

Diagnostic information

Contacts

Export contact data

Generate contacts file

Download contacts file

Closing or navigating away from this page will cancel the Import or Export

Locality

Exporting contacts via WBM

You can export your contacts from your phone through WBM interface

 page 207, so you can use them elsewhere, store them, etc.

Log on to the User Pages on WBM using your password (for more information, see User Pages

A contact list can be downloaded from your phone via your browser:

1. Once you are logged on the WBM, go to “User Pages”, then to “File transfer”

and “Contacts”.

2. Click on the “Generate contacts file” button and a new internal file containing

all the valid contacts will be created.

– The default format is ".csv".

3. Click on the “Download contacts file” button.

– The .csv file will be downloaded to your PC with the file name “CP_con-

tacts.csv.”

– You can then move/rename the file via your PC.

4. Navigating away from this page will remove the internal file and the "Down-

load contacts file" link becomes inactive.

 page 208).

Page 93

Using Bluetooth

Bluetooth is an open standard for high-performance technology and allows wireless communication, for example between PCs and tablets or mobile telephones and headsets.

In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters.

To exchange data between Bluetooth-enabled devices, the devices need to undergo a one-off discovery procedure.

Please note that Bluetooth and NFC are not available on CP600E.

Discoverability

When first enabling a connection to a Bluetooth device, this function must be switched on

The OpenScape CP 600 is recognizable by default for other Bluetooth devices once you have opened the pairing menu.

 page 105.

The Interval (ms) discoverability feature is disabled on exiting the pairing menu in order to prevent misuse.

A connection is established for devices that are already connected even if the "Discoverable" function is deactivated.

Pairing

Pairing is the process used by two Bluetooth-enabled devices to "see" one another and to "recognize" that they can exchange data. It is therefore used for checking the access authorization of a Bluetooth device in a Bluetooth network. To do this, a 128 bit link key is created for subsequent identification.

Pairing is only performed the first time contact is established between a Bluetooth device and your OpenScape CP 600. If the Bluetooth device is successfully paired, no further access authorization checks are necessary. Instead, each subsequent check uses the previously created link key.

Pairing NFC-enabled devices

If your Bluetooth device has a NFC reader (Near Field Communication), it can be paired very easily with your OpenScape CP 600.

The NFC transmitter on the OpenScape CP 600 is located in the top right area of the display, to the left of the Presence key and below the "N" logo.

To pair the Bluetooth device, hover over this logo and follow the instructions (see instructions for Bluetooth device).

Page 94

Refuse

Andre-Marie Ampere

Incoming

File transfer

Transferring contacts

The Bluetooth function on your OpenScape CP 600 allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP 600 and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-enabled devices.

Due to the diverse range of PCs, mobile telephones and PDA devices currently available, we are unable to provide universal instructions on how to transfer vCard files in this manual.

The instructions for data transfer via Bluetooth provided in the relevant manufacturer documentation should be observed.

Receiving a vCard

Prerequisite: The Bluetooth function on your OpenScape CP 600 is activated

 page 104. A vCard file is stored on your Bluetooth-enabled device (PC, tablet,

mobile telephone, etc.). Start the data transfer.

If a vCard is transmitted, you will be prompted to accept the data transfer.

Example:

Press the Softkey to allow the data transfer.

Saving contacts

Save

Press the Softkey again to save the vCard(s) to the contact list. You will receive confirmation.

Page 95

Sending a vCard

Sending to a paired device

Prerequisite: The receiving device is included in the list of paired devices, Bluetooth is activated on the device and can receive vCards.

μ€ Select the required contact from the Conversations menu.

Georg Simon Ohm

Share contact

†

Smartphone

Georg Simon Ohm

- O

The selected contact is highlighted.

« Open the contact.

‡

Press the Softkey. The menu for paired devices opens. A search is initiated for devices.

Use the Softkey to confirm sharing on the relevant paired device. The vCard for the entry is sent. (You will receive confirmation)

Perform the necessary steps on the destination device to save the vCard data.

Sending to an unpaired device

Prerequisite: Bluetooth is activated on the device and the device can receive vCards.

μ€ Select the required contact from the Conversations menu.

- O

The selected contact is highlighted.

« Open the contact.

†

Tablet

Share contact

‡

Press the Softkey. The menu for paired devices opens. A search is initiated for devices. Wait until the relevant unpaired device appears.

Use the Softkey to confirm sharing on the relevant device. The vCard for the entry is sent (you will receive confirmation).

Perform the necessary steps on the destination device to save the vCard data. Detected devices are then deleted from the list.

Page 96

Using a Bluetooth headset

You can connect a Bluetooth headset to your OpenScape CP 600, which is approved for use with the OpenScape CP 600. Ask your administrator about approved headset types.

Connecting the Bluetooth headset

Prerequisite: The Bluetooth function on your OpenScape CP 600 is activated

 page 104.

@ Press the key for the Main menu if appropriate.

Settings

User settings

Bluetooth

Paired devices

Nearby devices

Headset

if nec. j Enter and confirm the User password.

Open using the Softkey.

Finding and connecting the Bluetooth headset

Now switch your Bluetooth headset to pairing mode (see the user manual supplied with the device).

Paired devices are displayed. Start the search for new devices with the Softkey. Start or set the paging function on the Bluetooth device if appropriate.

Located devices are displayed. Repeat the search if appropriate with the Softkey.

Select the relevant headset and open with the Softkey.

Enter pairing PIN...

Confirm the pairing prompt with the Softkey. The Bluetooth device is paired and added to the list.

A pairing PIN is requested.

j Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is

paired and added to the list.

Page 97

Connecting a Bluetooth headset to OpenScape CP 600

The Bluetooth headset must now be connected to the OpenScape CP 600.

€ Select the Bluetooth headset in the list.

Headset

Dial a number...

082631565

Peter Maier O

-Ž

¦_

Confirm with the Softkey to connect. You will receive a corresponding confirmation. The connection is immediately established and the headset is ready for operation.

Testing a Bluetooth headset

. Press the key shown. You should now hear the on-hook signal in the headset.

j Enter the phone number.

Z Confirm that the phone number is complete or wait until the autodial delay ex-

The input field is opened.

pires (see

The required contact is shown in the list. Confirm with the Softkey. The connection is set up.

Adjust the call volume on the headset if appropriate.

 page 74).

Page 98

Using a Bluetooth conference phone

You can connect a Bluetooth conference phone to your OpenScape CP 600, which is approved for use with the OpenScape CP 600. Ask your administrator about approved conference types.

Connecting a Bluetooth conference phone "Konftel 60W"

Below is an example of connecting and operating a "Konftel 60W" conference phone.

Prerequisite: The Bluetooth function on your OpenScape CP 600 is activated

 page 104. The "Konftel 60W" conference phone is ready for use but

switched off (see "Konftel 60W" User Guide).

@ Press the key for the Main menu if appropriate.

Settings

User settings

Bluetooth

Paired devices

Nearby devices

Konftel 60W

if nec. j Enter and confirm the User password.

Open using the Softkey.

Finding and pairing the Bluetooth conference phone "Konftel 60W"

Hold down the trim key on the "Konftel 60W" for two seconds until the blue display lights flash (Warning: the device must be switched off first).

Start the search for new devices with the Softkey. Start or set the paging function on the Bluetooth device if appropriate.

Located devices are displayed. Repeat the search if appropriate with the Softkey.

Select Konftel 60W and open with the Softkey.

Enter pairing PIN...

The pairing PIN for Konftel 60W is prompted.

j Enter the pairing PIN ("0000") and confirm with the Softkey. Following success-

ful pairing, the device is added to the list of paired devices. You hear a short confirmation tone from the Konftel 60W before the device switches itself off again.

Page 99

Connecting/disconnecting Konftel 60W with OpenStage

The Konftel 60W must now be connected to the OpenScape CP 600. If you want to use the Konftel 60W subsequently at another location for example, you should first disconnect it from the OpenScape CP 600.

€ Select the Konftel 60W in the list of paired devices.

Konftel 60W

-Žˆ

-Šš

¦_

¢_

Confirm with the Softkey to connect. The connection is immediately established and the Konftel 60W is ready for use.

Confirm with the Softkey to disconnect. You will receive a corresponding confirmation.

^ Exit the menu if appropriate.

Testing the Bluetooth conference phone "Konftel 60W"

Answering a call

Prerequisite: The "Konftel 60W" conference phone is ready for use but switched off (see "Konftel 60W" user guide). The OpenScape CP 600 is in idle

mode.

Both the phone and the "Konftel 60W" ring. The caller is displayed. To answer the call, you can now:

: Press the key shown.

Answer

Press the Softkey.

Press the On/Off key on the "Konftel 60W".

You are connected with the other party. The "Konftel 60W" is activated. You can now for example initiate a consultation call or accept a second call to set up a conference.

Calling a subscriber

Prerequisite: The "Konftel 60W" conference phone is ready for use but switched off (see "Konftel 60W" user guide). The OpenScape CP 600 is in idle

mode.

: Press the key shown.

j Enter the phone number. The "Konftel 60W" switches on automatically. Once

the subscriber answers, you can set up a conference via a consultation or second call.

Page 100

100

Incoming calls

Answer

Reject

End

End audio

Contact details

History

Using a Bluetooth device

You can control calls on the HFAG (hands-free audio gateway, e.g. mobile device) from your OpenScape CP 600 phone via Bluetooth.

Incoming HFAG call

Bluetooth status bar icon indicates an HFAG call.

For more information about how to proceed during incoming call, see ”Incoming calls”

 page 65.

Connected HFAG call

Bluetooth status bar icon indicates an HFAG call. The “End audio” button transfers the HFAG call audio from the OpenScape CP 600 to the HFAG.