Unify OpenScape CP600, OpenScape 600, OpenScape Business, OpenScape CP600E User Manual
OpenScape Desk Phone CP600/CP600E
OpenScape Key Module 600
OpenScape Business
User Guide HFA
A31003-C1000-U111-3-7619
Provide feedback to further optimize this document to edoku@unify.com.
As reseller please address further presales related questions to the responsible presales organization at Unify or at your
distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in
place - a ticket via our partner portal or contact your distributor.
Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001 standards and are certified by an external certification
company.
Copyright © Unify Software and Solutions GmbH & Co. KG 08/2018
All rights reserved.
Reference No.: A31003-C1000-U111-3-761 9
The information provided in this document contains merely general descriptions or
characteristics of perfo rmance which in case of actua l use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provide the respective cha racteristics shall only exist if expressly agreed in
the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and
Solutions GmbH & Co. KG. All other company, brand, product and ser vice names are
trademarks or registered trademarks of their respective hold ers.
unify.com
Important Notes 3
7
7
7
Important Notes
For safety reasons, the phone should only be supplied with power as follows:
• using the appropriate original power supply unit,
• over a LAN with PoE (Power over Ethernet), which complies with the IEEE
802.3af standard.
Never open the telephone! Should you encounter any problems, consult system support.
Use only original accessories!
The use of other accessories is hazardous and will render the warranty, extended manufacturer's liability, and the CE and other markings invalid.
Symbol
The device conforms to the EU Directive as attested by the CE marking. The CE
Declaration of Conformity and, where applicable, other existing declarations of conformity as well as further information on regulations that restrict the usage of substances in products or affect the declaration of substances used in products can be
found in the Unify Expert WIKI at http://wiki.unify.com/
Conformity" section.
under the "Declarations of
The adjacent symbol indicates that any electrical and electronic products installed
and sold in countries of the European Union to which the WEEE2 Directive 2012/19/
EU applies should be disposed of separately from the municipal waste stream in
appropriate collection systems.
Information concerning the proper disposal of your Unify product in the business-tobusiness market segment is available from your local sales representative in Unify or
partner sales.
4 Important Notes
Software update
During a software update, the phone must not be disconnected from the power supply unit and/or
the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.
Care and cleaning instructions
• Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may damage the device.
• Do not use substances such as alcohol, chemicals, solvents or scouring agents, as these substances can lead to surface damage.
Clean the phone with a soft and slightly damp cloth.
Online resources
This document along with additional information is available online at: http://www.unify.com/
Support.
Technical notes, current information about firmware updates, frequently asked questions, and lots
more can be found on the Internet at: http://wiki.unify.com/
.
License information
More information about the EULA and Open Source licenses you can find on the Web interface,
section ”Licenses”
page 179.
Installation location information
• The telephone may only be operated using the LAN cabling internally in the building. The device
should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or
Cat-6 for 1000 Mb/s. Make sure in the building installation that this cable shielding is earthed.
• The telephone is designed for operation in a sheltered environment within a temperature range
of 5 °C to 40 °C.
• Putting the telephone in a room with higher levels of dust can result in a reduced service life of
the device.
• Do not place the device in direct sunlight or other sources of direct heat. This is liable to damage
the electronic components and the casing.
• Do not install the phone in bath or shower rooms.
Table of Contents 5
Table of Contents
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
License information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation location information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Telephone type information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting to know the OpenScape Desk Phone CP600/CP600E . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The User Interface of Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Action with Softkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Action via dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Action for Dialogue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Table of Contents
Operating your OpenScape Desk Phone CP600/CP600E . . . 31
Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Searching for conversations or contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Display the history of a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Programmable keys in the Favorites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Meaning of LED displays on Feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting up the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Select language for display user guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Contrast for the OpenScape Key Module 600E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Brightness for the OpenScape Key Module 600E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Idle screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Idle screen activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upload your images for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Screen type set-up for the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Automatic start of the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Set up display time for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Change connection volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust ringer volume in call or while idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Deactivate the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Activate alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Room acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Set Presence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
PresenceSetting Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Switch off away status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Call settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rejecting/accepting second calls (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Activating/deactivating call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Door release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set up speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Switch night answer on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Table of Contents 7
Programming function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Function keys setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Selected dialing key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Deleting key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Taking calls for colleagues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Spoken via loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Answer calls from the door terminal / press the door opener . . . . . . . . . . . . . . . . . . . . . . . . 83
Switch microphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Dialing/Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dial with the handset on-hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dial with connected headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Choose from conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Dialing with the selected dialing key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Calling back a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Dial withcentral speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Dial with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Speaking to colleagues directly via loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Automatic connection setup/hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Send information (message) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Leave messageresponse text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting response texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Assign phone number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Rollover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Use variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Use CFNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Switch on forwarding to the office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Save callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Check/delete saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switch to speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switch to handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Open listening in the room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using second call (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Call second individual (request). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call holding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Being on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Start a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Carry out DMTF-suffix/dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
8 Table of Contents
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Connecting a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Testing the Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Changing the Bluetooth name of your OpenScape CP600 . . . . . . . . . . . . . . . . . . . . . . . . . 116
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Eddystone Beacon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Making calls in the team/manager/secretary’s office . . . . . . . 125
Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Accepting calls on the line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Dialing with line/trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Hold a call on a line/trunk key and then accept again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Alternately phone on several lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Directly call team members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Transferring an existing call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Pick up call for another member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Forwarding calls for lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Switch calls directly to manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Group calls / hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Group call on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Accepting calls for a colleague in the team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Connecting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Calls on Universal Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Private sphere/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Activating/deactivating idle function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Protecting the phone from misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Locking a different phone to prevent misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Saving personal lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Table of Contents 9
Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 150
Connection costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Display connection costs for your phone (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Query connection costs for another phone
(not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Calling with call charge assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appointment function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Save appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Using a different phone for a call in the same way as your own . . . . . . . . . . . . . . . . . . . . . . . . 155
Using a mobile connection to a different phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Logging on to the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Transfer connection to next phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Logging off from the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Incoming fax message/message on the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Resetting services/functions
(complete phone deletion). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Activating functions for another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Using system functions externally
DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Controlling connected computers/programs/phone information service . . . . . . . . . . . . . . . . . . 162
Searching for people (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Special functions with networking . . . . . . . . . . . . . . . . . . . . . 164
Logging out from hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Tracing call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Releasing the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Local phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Set local ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Select and configure call type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Ringtone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Insecure call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Block dialing for outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Setting up Exchange access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Configuring the connection to UC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
SD-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
10 Table of Contents
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Administrator pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Key terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Functions and codes in overview (alphabetical) . . . . . . . . . . 191
Display icons in the Notification area . . . . . . . . . . . . . . . . . . . 195
11
General information
About this manual
This document contains general descriptions of the technical options, which may
not always be available in individual cases. The required features must therefore
be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this
may be due to one of the following reasons:
• The function is not configured for you and your telephone. Please contact your
system administrator.
• Your communication platform does not feature this function. Please contact
your sales partner for information on how to upgrade.
This User Guide is intended to help you familiarize yourself with the OpenScape
Desk Phone CP600/CP600E and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone CP600/
CP600E. These instructions should be strictly complied with to avoid operating
errors and ensure optimum use of your multifunctional telephone in the network.
This User Guide should be read and followed by every person installing, operating or programming the OpenScape Desk Phone CP600/CP600E.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering
yourself or other persons and to prevent damage to the unit.
These operating instructions are designed to be simple and easy to understand.
Providing clear step-by-step instructions for operating the OpenScape Desk
Phone CP600/CP600E.
Administrative tasks are dealt with in a separate manual. The Quick Reference
Guide contains quick and reliable explanations of frequently used functions.
12
ñ
accept
Decline call
Andre-Marie Ampere
3336
Incoming call
Icons used in the manual
Tips
z Refers to a setting established via the web-interface.
Indicates additional important information in relation to handling.
Indicates required intervention by the administrator.
Displays for describing operation
Selected action
Original illustration on display
t Incoming call
Andre-Marie Ampere
3336
accept
Step-by-step illustration in the User Guide
A dark background is not used in the step-by-step illustration in order to ensure
legibility in the User Guide.
The information area on the left is shown in a left-aligned field.
O
_
Z The selected function can alternatively be confirmed using the Z key on the
When an action is selected, it will be shown right-aligned in green. The action is
executed by selecting the Softkey.
navigator (
page 20).
Action not selected
accept
Decline call
Andre-Marie Ampere
3336
Incoming call
Conversations
Daniel Bernoulli
b Received call {1}(1:35:50)
9:44
Andre-Marie Ampere
b Received call {1}(45:56)
8:45
Georg Simon Ohm
Isaac Newton
-
Illustration on display
13
Decline call
P
_
Step-by-step illustration in the User Guide
If an action is not selected, it is shown right-aligned in a light color. The associated Softkey is also shown. The action can be executed by pressing the softkey
without the action being selected.
Conversation display
When the phone is idle, the first entry in the conversation list is selected.
Daniel Bernoulli - 11:22
Received call {1} (1:35:50)
c
O
Information displayed for a selected conversation
If a conversation (contact and history at the same time) is selected in the list, it
is highlighted in green. This description is only used if it aids understanding. This
is the usually what is displayed:
14
Daniel Bernoull
Andre-Marie Ampere
Received call {1}(45:56)
c
Andre-Marie Ampere
- O
_
Confirm the selected conversation with the Softkey to establish the connection
or with the
« key to open the context menu.
Information displayed for a non-selected conversation
11:22
O
O
_
Conversations are displayed in a light color if they are not selected. This description is only used if it aids understanding. This is the usually what is displayed:
Call directly with the Softkey to establish the connection.
Navigation and action in lists
€ μ Make selection from the list and move entries in the list using the navigator keys.
€ Press and hold to skip to the end of the list.
μ Press and hold to skip to the start of the list.
^ Go back.
« Open contacts and details. Switch to next lower level.
Disconnect -
Favorites
Favorites 1/2
Page 1
_ Execute the Softkey action in the list element.
Z Performs the same function as with the Softkey but only affects a selected ele-
ment.
OpenScape Key Module 600
If an OpenScape Key Module 600 is connected, functions and phone numbers
can be programmed on the keys.
The programmed function and selected dialing keys are illustrated as follows in
the User Guide:
_
The OpenScape Key Module 600 key shown here is referred to as a Function
key in the User Guide.
Function keys in the menu Favorites
@ If nec. Press key for main menu.
Open using the Softkey.
Select the required page with Softkey.
Q
_
_
Disconnect
˜
_
_
An unused function key in the Favorites menu.
An example being with the Function key assigned to the disconnect function,
15
Service
The service department can help you only if you experience problems or
defects with the phone itself.
Should you have any questions regarding operation, your specialist retailer or network administrator will be glad to assist you. For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service
number for your country.
Intended use
The OpenScape Desk Phone has been developed as a device for voice transmission and connection via a LAN, and should be placed on a desk or mounted
on a wall. Any other use is regarded as unintended.
Telephone type information
The identification details (exact product designation and serial number) of your
telephone can be found on the underside of the base unit. Specific details concerning your communication platform can be obtained from your administrator.
Please have this information ready when you contact the service department regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front
right) should be kept clear.
The optimum handsfree distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone and tilt the display so that you have a frontal view of the
display while eliminating light reflexes.
16
1
6
7
4
8
5
3
9
2
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Getting to know the OpenScape Desk Phone CP600/CP600E
The following sections describe the most frequently used controls and displays.
The User Interface of Your Telephone
1 You can make and receive calls as normal using the handset.
The graphic display permits intuitive operation of the phone
2
Please note that the screen is greyscale on CP600E.
3Use the Menu key to open the main menu.
4Use the Navigator to navigate through the applications on your telephone
5 You can use the Softkeys to activate a function or open a menu
The audio keys are provided to allow you to optimally configure the audio features on your
6
telephone
Incoming calls, new voice messages or missed calls are visually signaled via the Notification
7
LED
page 46.
8The dialpad can be used to enter phone numbers and write text
Use the Out-of-Office / Call forwarding key to open a menu, for example in order to set up
9
the variable call forwarding if UC is not used
NFC transmitter (logo: ) for simple Bluetooth pairing
10
Please note that Bluetooth and NFC are available only on CP600.
page 19.
page 23.
page 20.
page 19.
page 21.
page 25.
page 109
Ports on the underside of the phone
Headset
Handset
Network switch
PC
Key module
Service interface
Power supply
unit
Country-specific cable
17
Properties of your OpenScape Desk Phone CP600/CP600E
4.3" color graphic display, 480 x 272 pixels.
Display type
Illuminated display
Full-duplex hands-free listening
Headset
Bluetooth 2.1 BR/EDR
Bluetooth 4.1 LE
10/100/1000 Mbps Switch
Web-Based Management (WBM) page 179
Notification LED (red/green/orange)
OpenScape Key Module 600 Optional
page 109
page 18
Please note that the screen is greyscale on
CP600E.
;
;
;
;
Please note that Bluetooth is not available
on CP600E.
;
;
;
;
18
OpenScape Desk Phone CP600/CP600E Network switch PC
Using network ports more efficiently
The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you
can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for
connecting the telephone and PC must first be activated on the telephone by your administrator.
Using this connection option saves one network port for each switch used and requires shorter
network cables.
OpenScape Key Module 600
The OpenScape Key Module 600 is a key module attached to the side of the phone that provides
an additional 12 illuminated, programmable Feature keys at two levels.
These keys can be populated and used according to your needs
page 43.
The diagram shows the OpenScape Key Module 600. You can attach up to four OpenScape Key
Module 600 to OpenScape Desk Phone CP600 and up to two OpenScape Key Module 600s to
OpenScape Desk Phone CP600E.
Keys
Softkeys
Key Function when key is pressed
19
_
Activates the function of the left display option or opens another menu. Used in the Favorites menu as a Feature key
page 43.
Audio controls
Audio keys
Key Function when key is pressed
:/É
./Ê
;/Æ
Volume
Use the controls to adjust the properties of your phone, for example the volume.
Activate/deactivate the loudspeaker page 80.
Use headset page 80.
Activate/deactivate microphone (also for speakerphone mode) page 84.
Mode keys
You can switch to the relevant application using these keys.
Key Function when key is pressed
@
\
Switch to the main menu page 23.
Switch to Presence and back page 25.
20
Navigator
This control allows you to navigate in lists and perform actions in the selected area.
Operation Functions when key is pressed
Press the
Press the
Press the
Press the
Press the
« key.
^ key.
€ key.
μ key.
Z key.
In conversation mode:
• Open the subscriber information
In settings:
• Go down one level
In lists and menus:
• One level back
In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Press and hold: Skip to the end of the list/menu
In lists and menus:
• Scroll up
• Press and hold: Skip to the start of the list/menu
Execute an action for the selected entry.
21
Softkeys
33
3334
d Missed call
Wednesday
Paul Baum
o
Wednesday
3336
b Dialed call x
31. Sep
3335
b Dialed call x
29:Sep
Move cursor left
Company:
Move cursor right
Copy
Dialpad
Numeric input
If you enter a number when the telephone is in idle mode, for example, an input field opens automatically for numeric input. Only the digits 0 to 9 as well as the * and # characters can be entered
via the keypad in "123 mode" (indicated at the left margin of the input field).
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 687837).
Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation, and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press
the numerical keys repeatedly.
Example: To enter the letter "U" in the "Company" field, press the number
twice. All available characters for this key are displayed during input. After a short while, the character in focus is displayed in the input field.
8 key on the dialpad
If you want to enter a number in an alphanumeric input field, hold down the corresponding
key to bypass the character selection.
22
Move cursor left
Company:
Move cursor right
Copy
Complete your input:
Press the Softkey for
Q to complete your input.
Character overview (depends on the current language setting)
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x
1 1 ï ;=$\&[ ] { } %
2
3
4
5
6
7
8
9
0
*
abc2ä
def 3
gh i 4
jkl5
mno6ö
pqr s7ß
tuv8ü
wx y z9
0+
.*1#,? !’“+-()@/:_
#
Multi-function keys
Key Function during text input Function when held down
*
#
1
Type special characters.
Switch between uppercase and lowercase
text and number entry.
•Abc mode
• ABC mode
• 123 mode
Type special characters (not in 123 mode)
• 2 seconds: Ringer off
• 3 seconds: Beep sound instead of ringer
Activate the telephone lock
page 149.
23
Conversations
3334
‰ Missed call
30 May
Paul Baum
o
30 May
3336
b Dialed call x
30 May
3335
b Dialed call x
30 May
-
1
Conversations
3334
‰ Missed call
30 May
Paul Baum
o
30 May
3336
b Dialed call x
30 May
3335
b Dialed call x
30 May
-
1
Different display interfaces
Your Open Scape Desk Phone CP600 is fitted with a color graphic display page 17, in which
different contents are displayed depending on the particular situation.
Your Open Scape Desk Phone CP600E is fitted with a greyscale graphic display
page 17, in
which different contents are displayed depending on the particular situation.
Conversations
The conversations list is called in the main menu with the Conversations option and is a collection
of contact data and data from the call log. See from
page 32 for detailed information.
Main menu
Use the @ key to access the main menu from any situation. The time, day of the week, and date,
as well as the subscriber's own phone number, are displayed in the Notification area. The main
menu can do much more, as can be seen from the screenshot. As the name suggests it is the starting point for the entire menu tree.
24
Tuesday 27 June 2017
Softkeys
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Notification area
Tuesday 27 June 2017
Softkeys
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Notification area
@ Main menu Favorites
Conversations
Service/Settings
Forwarding on Service menu
CFNR on User settings
Moreover, different icons represent different situations and options:
Icon Meaning
u
›
!
œ
The ringer is deactivated page 22
The ringer is set to a beep page 22
The "Do not disturb" function is activated page 142
The phone lock is activated page 149
Administrator- Settings
(Admin)
25
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Out-of-Office / Call forwarding
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Out-of-Office / Call forwarding
Presence
Meeting
Out of the house
Office
Lunch break
til 5.5.2017 13:00
Presence
If the access is configured as UC user on your phone (ask administrator) and you are logged on
to this server
cethe status symbol " for Office
page 174, you will see for example in the top left in the Notification area Presen-
page 68.
To access the "Presence" menu, press the Out-of-Office / Call forwarding
keys. then you will see the following menu:
\ key via the Soft-
26
Presence
Meeting
Out of the house
Office
Lunch break
til 5.5.2017 13:00
Forwarding
Variable: External Calls
Bob Green
Variable: All calls
Variable: Internal calls
No destination set
No destination set
......
......
The menu has another five options.
•Break
•Sick
• On vacation
•At home
• Do not disturb
In the submenus of the options you can choose from different values for the duration
page 68.
Personal Presence via the phone is temporarily suspended with call forwarding or do not disturb.
If UC is not set up, you get a menu for variable call forwarding with the options: Variable: All calls
Variable: External Calls Variable: Internal calls.
27
Forwarding
Variable: External Calls
Bob Green
Variable: All calls
Variable: Internal calls
No destination set
No destination set
......
......
28
Conversations
3334
‰ Missed call
3336
b Dialed call x
3335
b Dialed call x
-
30 May
Paul Baum
o
30 May
30 May
30 May
Search for...
3334
‰ Missed call
Paul Baum
o
3336
b Dialed call x
3335
b Dialed call xf
30 May
30 May
30 May
30 May
Context-dependent displays
Depending on the situation, the graphic display on your OpenScape Desk Phone CP600/CP600E
shows different content, to which you can respond intuitively.
Action with Softkey
Press the top softkey to start an alphanumeric search page 38.
Use the Softkey to dial the respective subscriber.
You can choose a conversation beforehand using the navigator keys
details of the conversation with the
«key page 33.
€ and μ and open the
29
Softkeys
33
3334
‰ Missed call
Paul Baum
o
3336
b Dialed call x
3335
b Dialed call x
30 May
30 May
30 May
30 May
3334
3334
9 min.
3 min
7 min
Call
Contact details
Share contact
Delete
History
Action via dialpad
Press any key on the dialpad to start dialing a phone number with automatic phone number search.
As soon as you enter the first digits, an input field opens for selecting the phone number and you
will be shown conversations that match the input to date in the corresponding positions. If the conversation is already shown in the list before your input is complete, you can dial the number immediately using the associated Softkeys
page 33 or start a call with a new number.
Action with navigation key
You can open a selected conversation using the navigator's « key in order to see the associated
details
page 28.
30
finish
Feature dialog
Message to:
0=Please callback
Feature dialog
2=Important appointment
1=Visit waiting
3=Urgent call
4=do not disturb
Text for Bob Green:
send
Feature dialog
finish
back
Urgent call
Action for Dialogue
Choose an option such as "Send message" from the main menu, open it in the Notification area
of the "Feature dialog" with the input prompt "Message to:."
Enter the number of the target subscriber here,
Select the desired option
And send the info to the target subscriber.
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