Unify OpenScape CP600, OpenScape 600, OpenScape Business, OpenScape CP600E User Manual

OpenScape Desk Phone CP600/CP600E OpenScape Key Module 600 OpenScape Business
User Guide HFA
A31003-C1000-U111-3-7619
Provide feedback to further optimize this document to edoku@unify.com.
As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.
Copyright © Unify Software and Solutions GmbH & Co. KG 08/2018
All rights reserved.
Reference No.: A31003-C1000-U111-3-761 9
The information provided in this document contains merely general descriptions or characteristics of perfo rmance which in case of actua l use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective cha racteristics shall only exist if expressly agreed in the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and ser vice names are trademarks or registered trademarks of their respective hold ers.
unify.com
Important Notes 3
7
7
7

Important Notes

For safety reasons, the phone should only be supplied with power as follows:
• using the appropriate original power supply unit,
• over a LAN with PoE (Power over Ethernet), which complies with the IEEE
802.3af standard.
Never open the telephone! Should you encounter any problems, consult sys­tem support.
Use only original accessories! The use of other accessories is hazardous and will render the warranty, ex­tended manufacturer's liability, and the CE and other markings invalid.

Symbol

The device conforms to the EU Directive as attested by the CE marking. The CE Declaration of Conformity and, where applicable, other existing declarations of con­formity as well as further information on regulations that restrict the usage of subs­tances in products or affect the declaration of substances used in products can be found in the Unify Expert WIKI at http://wiki.unify.com/ Conformity" section.
under the "Declarations of
The adjacent symbol indicates that any electrical and electronic products installed and sold in countries of the European Union to which the WEEE2 Directive 2012/19/ EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems.
Information concerning the proper disposal of your Unify product in the business-to­business market segment is available from your local sales representative in Unify or partner sales.
4 Important Notes

Software update

During a software update, the phone must not be disconnected from the power supply unit and/or the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.

Care and cleaning instructions

• Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may da­mage the device.
• Do not use substances such as alcohol, chemicals, solvents or scouring agents, as these sub­stances can lead to surface damage.
Clean the phone with a soft and slightly damp cloth.

Online resources

This document along with additional information is available online at: http://www.unify.com/ Support.
Technical notes, current information about firmware updates, frequently asked questions, and lots more can be found on the Internet at: http://wiki.unify.com/
.

License information

More information about the EULA and Open Source licenses you can find on the Web interface, section ”Licenses”
page 179.

Installation location information

• The telephone may only be operated using the LAN cabling internally in the building. The device should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000 Mb/s. Make sure in the building installation that this cable shielding is earthed.
• The telephone is designed for operation in a sheltered environment within a temperature range of 5 °C to 40 °C.
• Putting the telephone in a room with higher levels of dust can result in a reduced service life of the device.
• Do not place the device in direct sunlight or other sources of direct heat. This is liable to damage the electronic components and the casing.
• Do not install the phone in bath or shower rooms.
Table of Contents 5
Table of Contents
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
License information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation location information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Telephone type information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting to know the OpenScape Desk Phone CP600/CP600E . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
The User Interface of Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Action with Softkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Action via dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Action for Dialogue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Table of Contents
Operating your OpenScape Desk Phone CP600/CP600E . . . 31
Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Searching for conversations or contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Display the history of a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Programmable keys in the Favorites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Meaning of LED displays on Feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting up the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Select language for display user guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Contrast for the OpenScape Key Module 600E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Brightness for the OpenScape Key Module 600E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Idle screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Idle screen activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upload your images for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Screen type set-up for the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Automatic start of the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Set up display time for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Change connection volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust ringer volume in call or while idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Deactivate the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Activate alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Room acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Set Presence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
PresenceSetting Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Switch off away status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Call settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rejecting/accepting second calls (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Activating/deactivating call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Door release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Set up speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Switch night answer on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Table of Contents 7
Programming function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Function keys setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Selected dialing key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Deleting key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 80
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Taking calls for colleagues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Spoken via loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Answer calls from the door terminal / press the door opener . . . . . . . . . . . . . . . . . . . . . . . . 83
Switch microphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Dialing/Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dial with the handset on-hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dial with connected headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Choose from conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Dialing with the selected dialing key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Calling back a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Dial withcentral speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Dial with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Speaking to colleagues directly via loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Automatic connection setup/hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Send information (message) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Leave messageresponse text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting response texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Assign phone number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Rollover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Use variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Use CFNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Switch on forwarding to the office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Save callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Check/delete saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switch to speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Switch to handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Open listening in the room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using second call (call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Call second individual (request). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call holding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Being on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Start a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Carry out DMTF-suffix/dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
8 Table of Contents
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Connecting a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Testing the Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Changing the Bluetooth name of your OpenScape CP600 . . . . . . . . . . . . . . . . . . . . . . . . . 116
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Eddystone Beacon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Making calls in the team/manager/secretary’s office . . . . . . . 125
Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Accepting calls on the line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Dialing with line/trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Hold a call on a line/trunk key and then accept again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Alternately phone on several lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Directly call team members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Transferring an existing call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Pick up call for another member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Forwarding calls for lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Switch calls directly to manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Group calls / hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Group call on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Accepting calls for a colleague in the team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Connecting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Calls on Universal Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Private sphere/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Activating/deactivating idle function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Protecting the phone from misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Locking a different phone to prevent misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Saving personal lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Table of Contents 9
Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 150
Connection costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Display connection costs for your phone (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Query connection costs for another phone
(not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Calling with call charge assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appointment function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Save appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Using a different phone for a call in the same way as your own . . . . . . . . . . . . . . . . . . . . . . . . 155
Using a mobile connection to a different phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Logging on to the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Transfer connection to next phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Logging off from the "guest phone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Incoming fax message/message on the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Resetting services/functions
(complete phone deletion). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Activating functions for another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Using system functions externally
DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Controlling connected computers/programs/phone information service . . . . . . . . . . . . . . . . . . 162
Searching for people (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Special functions with networking . . . . . . . . . . . . . . . . . . . . . 164
Logging out from hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Tracing call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Using night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Releasing the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Local phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Set local ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Select and configure call type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Ringtone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Insecure call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Block dialing for outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Setting up Exchange access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Configuring the connection to UC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
SD-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
10 Table of Contents
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Administrator pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Key terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Functions and codes in overview (alphabetical) . . . . . . . . . . 191
Display icons in the Notification area . . . . . . . . . . . . . . . . . . . 195
11

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:
• The function is not configured for you and your telephone. Please contact your system administrator.
• Your communication platform does not feature this function. Please contact your sales partner for information on how to upgrade.
This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone CP600/CP600E and all of its functions. It contains important infor­mation on the safe and proper operation of the OpenScape Desk Phone CP600/ CP600E. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
This User Guide should be read and followed by every person installing, opera­ting or programming the OpenScape Desk Phone CP600/CP600E.
For your own protection, please read the section dealing with safety in de­tail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
These operating instructions are designed to be simple and easy to understand. Providing clear step-by-step instructions for operating the OpenScape Desk Phone CP600/CP600E.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
12
ñ
accept
Decline call
Andre-Marie Ampere
3336
Incoming call

Icons used in the manual

Tips
z Refers to a setting established via the web-interface.
Indicates additional important information in relation to handling.
Indicates required intervention by the administrator.

Displays for describing operation

Selected action

Original illustration on display
t Incoming call
Andre-Marie Ampere
3336
accept
Step-by-step illustration in the User Guide
A dark background is not used in the step-by-step illustration in order to ensure legibility in the User Guide.
The information area on the left is shown in a left-aligned field.
O
_
Z The selected function can alternatively be confirmed using the Z key on the
When an action is selected, it will be shown right-aligned in green. The action is executed by selecting the Softkey.
navigator (
page 20).

Action not selected

accept
Decline call
Andre-Marie Ampere
3336
Incoming call
Conversations
Daniel Bernoulli
b Received call {1}(1:35:50)
9:44
Andre-Marie Ampere
b Received call {1}(45:56)
8:45
Georg Simon Ohm
Isaac Newton
-
Illustration on display
13
Decline call
P
_
Step-by-step illustration in the User Guide
If an action is not selected, it is shown right-aligned in a light color. The associ­ated Softkey is also shown. The action can be executed by pressing the softkey without the action being selected.

Conversation display

When the phone is idle, the first entry in the conversation list is selected.
Daniel Bernoulli - 11:22
Received call {1} (1:35:50)
c
O
Information displayed for a selected conversation
If a conversation (contact and history at the same time) is selected in the list, it is highlighted in green. This description is only used if it aids understanding. This is the usually what is displayed:
14
Daniel Bernoull
Andre-Marie Ampere
Received call {1}(45:56)
c
Andre-Marie Ampere
- O
_
Confirm the selected conversation with the Softkey to establish the connection or with the
« key to open the context menu.
Information displayed for a non-selected conversation
11:22
O
O
_
Conversations are displayed in a light color if they are not selected. This descrip­tion is only used if it aids understanding. This is the usually what is displayed:
Call directly with the Softkey to establish the connection.
Navigation and action in lists
μ Make selection from the list and move entries in the list using the navigator keys.
Press and hold to skip to the end of the list. μ Press and hold to skip to the start of the list.
^ Go back. « Open contacts and details. Switch to next lower level.
Disconnect -
Favorites
Favorites 1/2
Page 1
_ Execute the Softkey action in the list element. Z Performs the same function as with the Softkey but only affects a selected ele-
ment.
OpenScape Key Module 600
If an OpenScape Key Module 600 is connected, functions and phone numbers can be programmed on the keys.
The programmed function and selected dialing keys are illustrated as follows in the User Guide:
_
The OpenScape Key Module 600 key shown here is referred to as a Function key in the User Guide.
Function keys in the menu Favorites
@ If nec. Press key for main menu.
Open using the Softkey.
Select the required page with Softkey.
Q
_ _
Disconnect
˜
_ _
An unused function key in the Favorites menu.
An example being with the Function key assigned to the disconnect function,
15

Service

The service department can help you only if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist re­tailer or network administrator will be glad to assist you. For queries regar­ding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.

Intended use

The OpenScape Desk Phone has been developed as a device for voice trans­mission and connection via a LAN, and should be placed on a desk or mounted on a wall. Any other use is regarded as unintended.

Telephone type information

The identification details (exact product designation and serial number) of your telephone can be found on the underside of the base unit. Specific details con­cerning your communication platform can be obtained from your administrator. Please have this information ready when you contact the service department re­garding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be kept clear. The optimum handsfree distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone and tilt the display so that you have a frontal view of the
display while eliminating light reflexes.
16
1
6
7
4
8
5
3
9
2
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta

Getting to know the OpenScape Desk Phone CP600/CP600E

The following sections describe the most frequently used controls and displays.
The User Interface of Your Telephone
1 You can make and receive calls as normal using the handset.
The graphic display permits intuitive operation of the phone
2
Please note that the screen is greyscale on CP600E.
3Use the Menu key to open the main menu. 4Use the Navigator to navigate through the applications on your telephone 5 You can use the Softkeys to activate a function or open a menu
The audio keys are provided to allow you to optimally configure the audio features on your
6
telephone Incoming calls, new voice messages or missed calls are visually signaled via the Notification
7
LED
page 46.
8The dialpad can be used to enter phone numbers and write text
Use the Out-of-Office / Call forwarding key to open a menu, for example in order to set up
9
the variable call forwarding if UC is not used NFC transmitter (logo: ) for simple Bluetooth pairing
10
Please note that Bluetooth and NFC are available only on CP600.
page 19.
page 23.
page 20.
page 19.
page 21.
page 25.
page 109

Ports on the underside of the phone

Headset
Hand­set
Network switch
PC
Key module
Service interface
Power supply unit
Country-specific cable
17
Properties of your OpenScape Desk Phone CP600/CP600E
4.3" color graphic display, 480 x 272 pixels.
Display type
Illuminated display
Full-duplex hands-free listening
Headset
Bluetooth 2.1 BR/EDR Bluetooth 4.1 LE
10/100/1000 Mbps Switch
Web-Based Management (WBM) page 179
Notification LED (red/green/orange)
OpenScape Key Module 600 Optional
page 109
page 18
Please note that the screen is greyscale on CP600E.
; ; ; ;
Please note that Bluetooth is not available on CP600E.
; ; ; ;
18
OpenScape Desk Phone CP600/CP600E Network switch PC

Using network ports more efficiently

The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.
Using this connection option saves one network port for each switch used and requires shorter network cables.

OpenScape Key Module 600

The OpenScape Key Module 600 is a key module attached to the side of the phone that provides an additional 12 illuminated, programmable Feature keys at two levels. These keys can be populated and used according to your needs
page 43.
The diagram shows the OpenScape Key Module 600. You can attach up to four OpenScape Key Module 600 to OpenScape Desk Phone CP600 and up to two OpenScape Key Module 600s to OpenScape Desk Phone CP600E.

Keys

Softkeys

Key Function when key is pressed
19
_
Activates the function of the left display option or opens another menu. Used in the Fa­vorites menu as a Feature key
page 43.

Audio controls

Audio keys
Key Function when key is pressed
:/É ./Ê ;/Æ
Volume
Use the controls to adjust the properties of your phone, for example the volume.
Activate/deactivate the loudspeaker page 80.
Use headset page 80.
Activate/deactivate microphone (also for speakerphone mode)  page 84.

Mode keys

You can switch to the relevant application using these keys.
Key Function when key is pressed
@ \
Switch to the main menu page 23.
Switch to Presence and back page 25.
20

Navigator

This control allows you to navigate in lists and perform actions in the selected area.
Operation Functions when key is pressed
Press the
Press the
Press the
Press the
Press the
« key.
^ key.
key.
μ key.
Z key.
In conversation mode:
• Open the subscriber information
In settings:
• Go down one level
In lists and menus:
• One level back
In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Press and hold: Skip to the end of the list/menu
In lists and menus:
• Scroll up
• Press and hold: Skip to the start of the list/menu
Execute an action for the selected entry.
21
Softkeys
33
3334
d Missed call
Wednesday
Paul Baum
o
Wednesday
3336
b Dialed call x
31. Sep
3335
b Dialed call x
29:Sep
Move cursor left
Company:
Move cursor right
Copy

Dialpad

Numeric input
If you enter a number when the telephone is in idle mode, for example, an input field opens auto­matically for numeric input. Only the digits 0 to 9 as well as the * and # characters can be entered via the keypad in "123 mode" (indicated at the left margin of the input field).
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associ­ated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 ­PATTERN = 0700 - 687837).
Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation, and spe­cial characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "U" in the "Company" field, press the number twice. All available characters for this key are displayed during input. After a short while, the cha­racter in focus is displayed in the input field.
8 key on the dialpad
If you want to enter a number in an alphanumeric input field, hold down the corresponding key to bypass the character selection.
22
Move cursor left
Company:
Move cursor right
Copy
Complete your input:
Press the Softkey for
Q to complete your input.
Character overview (depends on the current language setting)
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x
1 1 ï ;=$\&[ ] { } %
2 3 4 5 6 7 8 9 0
*
abc2ä
def 3
gh i 4
jkl5
mno6ö
pqr s7ß
tuv8ü
wx y z9
0+
.*1#,? !’“+-()@/:_
#
Multi-function keys
Key Function during text input Function when held down
*
#
1
Type special characters.
Switch between uppercase and lowercase text and number entry.
•Abc mode
• ABC mode
• 123 mode
Type special characters (not in 123 mode)
• 2 seconds: Ringer off
• 3 seconds: Beep sound instead of ringer
Activate the telephone lock
page 149.
23

Conversations

3334
Missed call
30 May
Paul Baum
o
30 May
3336
b Dialed call x
30 May
3335
b Dialed call x
30 May
-
1
Conversations
3334
Missed call
30 May
Paul Baum
o
30 May
3336
b Dialed call x
30 May
3335
b Dialed call x
30 May
-
1

Different display interfaces

Your Open Scape Desk Phone CP600 is fitted with a color graphic display page 17, in which different contents are displayed depending on the particular situation.
Your Open Scape Desk Phone CP600E is fitted with a greyscale graphic display
page 17, in
which different contents are displayed depending on the particular situation.
Conversations
The conversations list is called in the main menu with the Conversations option and is a collection of contact data and data from the call log. See from
page 32 for detailed information.

Main menu

Use the @ key to access the main menu from any situation. The time, day of the week, and date,
as well as the subscriber's own phone number, are displayed in the Notification area. The main menu can do much more, as can be seen from the screenshot. As the name suggests it is the star­ting point for the entire menu tree.
24
Tuesday 27 June 2017
Softkeys
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Notification area
Tuesday 27 June 2017
Softkeys
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Notification area
@ Main menu Favorites
Conversations
Service/Settings
Forwarding on Service menu
CFNR on User settings
Moreover, different icons represent different situations and options:
Icon Meaning
u ›
!
œ
The ringer is deactivated page 22
The ringer is set to a beep page 22
The "Do not disturb" function is activated page 142
The phone lock is activated page 149
Administrator- Settings (Admin)
25
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Out-of-Office / Call forwarding
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Out-of-Office / Call forwarding

Presence

Meeting
Out of the house
Office
Lunch break
til 5.5.2017 13:00
Presence
If the access is configured as UC user on your phone (ask administrator) and you are logged on to this server
cethe status symbol " for Office
page 174, you will see for example in the top left in the Notification area Presen-
page 68.
To access the "Presence" menu, press the Out-of-Office / Call forwarding keys. then you will see the following menu:
\ key via the Soft-
26
Presence
Meeting
Out of the house
Office
Lunch break
til 5.5.2017 13:00
Forwarding
Variable: External Calls
Bob Green
Variable: All calls
Variable: Internal calls
No destination set
No destination set
......
......
The menu has another five options.
•Break
•Sick
• On vacation
•At home
• Do not disturb
In the submenus of the options you can choose from different values for the duration
page 68.
Personal Presence via the phone is temporarily suspended with call forwarding or do not disturb.
If UC is not set up, you get a menu for variable call forwarding with the options: Variable: All calls Variable: External Calls Variable: Internal calls.
27
Forwarding
Variable: External Calls
Bob Green
Variable: All calls
Variable: Internal calls
No destination set
No destination set
......
......
28
Conversations
3334
Missed call
3336
b Dialed call x
3335
b Dialed call x
-
30 May
Paul Baum
o
30 May
30 May
30 May
Search for...
3334
Missed call
Paul Baum
o
3336
b Dialed call x
3335
b Dialed call xf
30 May
30 May
30 May
30 May

Context-dependent displays

Depending on the situation, the graphic display on your OpenScape Desk Phone CP600/CP600E shows different content, to which you can respond intuitively.
Action with Softkey
Press the top softkey to start an alphanumeric search page 38.
Use the Softkey to dial the respective subscriber.
You can choose a conversation beforehand using the navigator keys details of the conversation with the
«key page 33.
and μ and open the
29
Softkeys
33
3334
Missed call
Paul Baum
o
3336
b Dialed call x
3335
b Dialed call x
30 May
30 May
30 May
30 May
3334
3334
9 min.
3 min
7 min
Call
Contact details
Share contact
Delete
History

Action via dialpad

Press any key on the dialpad to start dialing a phone number with automatic phone number se­arch.
As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions. If the con­versation is already shown in the list before your input is complete, you can dial the number im­mediately using the associated Softkeys
page 33 or start a call with a new number.

Action with navigation key

You can open a selected conversation using the navigator's « key in order to see the associated
details
page 28.
30
finish
Feature dialog
Message to:
0=Please callback
Feature dialog
2=Important appointment
1=Visit waiting
3=Urgent call
4=do not disturb
Text for Bob Green:
send
Feature dialog
finish
back
Urgent call

Action for Dialogue

Choose an option such as "Send message" from the main menu, open it in the Notification area of the "Feature dialog" with the input prompt "Message to:."
Enter the number of the target subscriber here,
Select the desired option
And send the info to the target subscriber.
31

Operating your OpenScape Desk Phone CP600/CP600E

The following descriptions provide an overview of how to operate your phone.
Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use
Navigating in menus
Activating an application
You can use the mode keys page 19 to toggle, for example, between the main menu and Con­versations or to open the Presence menu.
Browsing lists
You can use the navigator keys to scroll through entries and confirm the functions you want
page 20.
page 147.
Opening context menus
If the arrow - appears beside a selected entry, a context menu is available for this entry
page 28.
32
Selected call

Conversations

Andre-Marie Ampere
j Connected call
3334
Missed call
Daniel Bernoulli
Missed call
49 (173) 9713
o
2
-
30 May
30 May
30 May
30 May
Conversations
A conversation is a contact with a call history. New conversations are created or updated
• a previously answered call
• a outgoing call
• a missed call
• a new voicemail
• an Exchange entry following automatic synchronization
A telephone number is automatically supplemented with a name if this information comes from the communication system or the telephone number is found in the system telephone book or in a company directory (LDAP).
The list is ordered chronologically based on the last interaction. The latest interaction appears at the top of the list. Active calls are displayed before the conversations.
The status of a conversation is displayed with icon and text.
Icon Text
g
‰ b c
%
%
Connected call
Missed call (current)
Missed call (old)
Dialed call
Answered call
New voicemail
Old voicemail
33
Conversations
Daniel Bernoulli
b Received call x (1:35:50)
Andre-Marie Ampere
b Received call x (45:56)
Georg Simon Ohm
Isaac Newton
-
30 May
30 May
30 May
30 May
Call
Contact details
History
Andre-Marie Ampere
3336
8:45
Mondayt
Friday
Share contact
Delete

Opening details of a conversation or conducting a call

You can open a selected conversation using the navigation key « or start a call using the softkey
_ or the navigation key Z. You start a call using the softkey _ if the conversation has not
been selected.
If you open the details of the conversation using the « key, you will be shown the following for
example:
34
Conversations
3339
c Received call x (00:28)
Albert Einstein
o
Alessandro Volta
o
39 091302799
b Dialed call x
-
30 May
30 May
30 May
30 May
3339
3339
Call
Contact details
Share contact
Delete
History
9 min.
3 min
7 min
3339
Last name:: 3339
work 3339

Editing conversations

Open the details of the conversation using the « key.
Use the Softkey to open the "Contact details" menu.
Press the Softkey for
• Last name:
• First name:
•work
K to access edit mode. You can complete the following fields for a contact:
•work
3339
Last name: 3339
First name:
work 1: 3339
work 2:
Einstein
Last name:
Move cursor left
Move cursor right
Copy
• Mobile:
•Home:
• Company:
• Address 1
• Address 2
•Role:
• E-mail:
•Avatar:
35
Press the Softkey for
Delete the digits using the
K to enter the last name.
^ key and enter the last name. Press the Softkey in the input field to
complete the input for this field.
36
Einstein
Last name: Einstein
First name:
work: 3339
work:
Albert
First name:
Move cursor left
Move cursor right
Copy
Einstein
Last name: Einstein
First name: Albert
work: 3339
work:
Use the or μ key to switch, for example, to "First name" and enter the first name here if
appropriate.
Enter the first name and complete the input for this field with the Softkey.
Save the contact data. You can add missing entries subsequently. The following information is shown on the display, for example, the next time you call this contact:
These inputs or changes to existing information are stored locally in the phone.
Albert Einstein
3339
Incoming call
accept
Decline call
37
38
33
Daniel Bernoulli
b Received call x(1:35:50)
Andre-Marie Ampere
b Received call x (45:56)
Georg Simon Ohm
Isaac Newton
30 May
30 May
30 May
30 May
Search for...
Daniel Bernoulli
b Received call x(1:35:50)
9:44
Andre-Marie Ampere
b Received call x(45:56)
8:45
Georg Simon Ohm
Isaac Newton

Searching for conversations or contacts

There are several ways to search for conversations or contacts. If you know the telephone number, you can,
lift the handset or
press the speaker key or
press the headset key
and begin entering the digits.
You can immediately dial a located subscriber whose phone number contains the number 33 in this case, for example, by pressing the Softkey.
You can start a targeted alphanumeric search for a contact in any directory (telephone, system telephone book, Exchange or LDAP server) using the first softkey
Use the
# key to change from alphanumeric to numeric.
A in the conversation list.
39
Conversations
3339
c Received call x (00:28)
Albert Einstein
o
Alessandro Volta
o
39 091302799
b Dialed call x
-
30 May
30 May
30 May
30 May
3339
3339
9 Min.
3 Min.
7 Min.
Call
Contact details
Share contact
Delete
History
3339
09.08.17 10:48
History:
9 Min.
02.05.17 13:54 3 Min.
22.04.17 15:15 7 Min.
21.04.17 12:10 Min. 1

Display the history of a conversation

The current history of a conversation is shown directly in the conversation list. The histories of other calls can be viewed under Details or also directly with the History option during a call.
Open the details of the conversation using the
« key.
The last three histories are shown in the field on the left below the name/subscriber number. Press the Softkey for the
or μ key.
S to view a list of the last 10 possible histories. Then scroll if appropriate using
40
Conversations
Andre-Marie Ampere
b Dialed call x
Yesterday
Albert Einstein
o
Yesterday
Alessandro Volta
o
Yesterday
39 091302799
b Dialed call x
Yesterday
-
Andre-Marie Ampere
3336
Call
Contact details
Share contact
Delete
History

Deleting conversations

If you have for example selected a subscriber mistakenly and you do not wish to call them and must hang up, this call will appear in your call history. You can delete this entry again immediately. Entries for incoming calls that you no longer need or entries from V-Cards can also be removed from the list.
Open the relevant entry using the navigator key
Press the Softkey for
Ö to delete the entry. There is no confirmation prompt.
«.
41
accept
Decline call
Andre-Marie Ampere
3336
Incoming call
Select a function using the Softkey
No function
Notification LED flashes
Notification area
Select a function using the Softkey
Consultation
Conference initiation
Andre-Marie Ampere
3336
Submit transfer
Send message
Notification LED lights permanently
Arrow for further options

Telephony interface

Telephony view

Incoming call
Your phone rings and the Notification LED flashes. In addition to the "classic" telephone features, additional information and functions are offered on the display:
When conducting a call:
42
Indicates an active call
Conversations
Andre-Marie Ampere
j Connected call
30:07
3334
d Missed call
6:10
Daniel Bernoulli
d Missed call
6:10
49 (173) 9713
o
Yesterday
2
Returns to the call view
-
accept
Andre-Marie Ampere
3336
Incoming call
Status icon for calls
Decline call
Switching to a different menu during a call
You can use the
Use the
@ key to open the main menu and from there, for example, change the Brightness of
^ key while on a call to switch to the Conversations menu.
the display in the Settings. If you want to activate Do not disturb quickly, you can use the to switch temporarily to the Presence menu and then return.
Icons in call states
\ key
Icon Meaning
ë ‹ g – í î
The phone rings
After dialing, the other subscriber's phone rings
The call is active.
Your call partner has placed the call on hold.
The voice connection is secure.
The voice connection is not secure.
43
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Favorites (1/2)
Page 1

Programmable keys

Programmable keys are available to you in the Favorites menu or on an optionally connected OpenScape Key Module 600

Programmable keys in the Favorites menu

Through the Favorites menu you have 16 programmeable keys (four sites for each of the four keys), which you can save functions and phone numbers to. You can program preferred functions that are not offered in menus. It makes sense to assign a key to "Layer switching" to reach the second level. To program this key, follow these steps:
page 46.
Open the following menu using the Softkey for Favorites:
Press the Softkey for Q to set up the first page with four possibilities.
44
Favorites (1/2)
Page 1
Edit dialing feature
Assign telephony function
Key programming
Other key
finish
Modify key
Nothing saved
Press the second Softkey to populate the first of four function keys on page 1.
Press the second Softkey to switch to the list of functions.
Use the key to select the "Modify key." Confirm with the Softkey.
Use the key to select "More features." Confirm with the Softkey.
Switches
Conversations
PIN and class of service
More features
Key function:
Telephone data service
Data I/O service
Show number of calls
Layer switching
Key function:
finish
Key labeling
Other key
saved
45
Use the key to select "Layer switching." Confirm with the Softkey.
If you prefer not to change the standard"Layer switching" label, simply finish with "finish."
46
Favorites (1/2)
Page 1
Level 1
The "Layer switching" function key is now configured and can be used.

Programmable keys on the OpenScape Key Module 600

The OpenScape Key Module 600 has 12 keys to which you can assign functions or numbers at two levels. As such the first level can be assigned with frequently used functions and the second level can only be assigned with RNR keys.
Increase the number of programmable function or selected dialing keys by connecting an ad­ditional key module
Depending on how they are programmed, you can use the keys as:
• Feature key
• Selected dialing key
• Linekey
• Direct station selection (DSS)key
The OpenScape Key Module 600 has display lines, each of which is assigned to a key. The name of the function or a destination, an action icon, and a status icon are displayed.
The status of a function is shown by the LED display for the corresponding key.
page 74
page 126
page 18.
page 78
page 129

Meaning of LED displays on Feature keys

Status LED Meaning of Feature key
_
£ ¤
1 In this manual, flashing key LEDs are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
Off The function is deactivated.
LED is flashing
On The function is activated (e.g. green or red).
1
Indicates the status of the function (e.g. green or red).

Display function of the function keys

ä Call waiting R
_
Softkey with status LED Action Label State
47
48
Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
Forwarding on
CFNR on
Alessandro Volta
Users
Administrator (Admin)
Settings
Service menu
******....
Cancel

User settings

User settings
Use the @ key to open the main menu and then switch to the settings.
The menu consists of a configuration area for system, local user, and local administrator settings.
The first time you open the user settings you have to enter the User password
page 147.
49
Ringer
Audio
Users
???
Configuration
Insecure call alert
Connected calls

User settings

Menu
You can adjust local settings for your OpenScape Desk Phone CP600/CP600E using the "User settings" menu.
The menu structure consists of several levels.
You can also configure all settings via the web interface of your OpenScape Desk Phone CP600/CP600E
page 179.
Switches
The menus contain switches for activating and deactivating functions. Example:
Press the Softkey on "Insecure call alert" to enable the function. The switch is moved to the right. Alternatively you can use
Z to operate the switches.
50
Insecure call alert
Connected calls
Ringer
Room acoustic
Audio - Settings
Headset socket
Harmonize.mp3
Normal
Cordless headset
Room acoustic
Normal
Echoing
Muffled
Press the Softkey for Q to save your new setting.
Parameters
You can set values in some submenus.
Press the Softkey for Kto open the setting.
Press the Softkey for example on Echoing. The setting is changed and you return to the previous menu.
51
Ringer
Room acoustic
Audio - Settings
Headset socket
Harmonize.mp3
Echoing
Cordless headset
Idle screen
Display
Phone
Key programming
Energy saving mode
Brightness
Key module contrast
Display
Key module brightness
Exit the menu.
Level
You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu
and open the display menu with the Softkey.
Open the menu for the brightness setting
52
Brightness
Brightness
Brightness
Display
Key module contrast
Key module brightness
Adjust the brightness to the desired level. Use the " key to do this. The display is adjusted im-
mediately.
Complete the setting by pressing the Softkey for
Save your new settings.
Q.
53

Administration

You can access the administration area via the "Admin" function and by entering the administration password.
Refer to the administration manual for your phone for more detailed information on this topic.
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.
54

Setting up the phone

Display

Display adjustment

You can tilt the display unit. Adjust the display unit so that you can clearly read the screen.

Display brightness

You can customize the display brightness according to your current lighting con­ditions.
z You can also configure this setting via the Web interface page 179
@ If nec. Press Main Menu key.
Service/Settings
$
Users
$
Phone
Display
Bright-
Increase
Decrease
_
Open using the Softkey
Select "Users".
-
_
j Enter and confirm the User password.
if nec.
Open using the Softkey
Select "Phone".
-
-
K
X
Œ
_ _ _ _
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
Use the Softkey to brighten the display.
or
Use the Softkey to dim the display
or
1
.
" Adjust using the toggle key
Q
Q
_ _
Confirm the setting with the Softkey.
Save the settings.
1. The display shows the current setting

Select language for display user guidance

Change language for user guidance if necessary.
@ If nec. Press Main Menu key.
55
Service/Settings
Service menu
more features
Language selection
English
Open using the Softkey.
Open using the Softkey.
-
_ _
Select "more features"
-
_
and confirm.
Select "Language selection"
_
Confirm.
Select e.g. "English"
_
and confirm.
56

Energy saving mode

Select the inactivity time after which the OpenScape CP 600/600E should auto­matically dim or turn off the backlight.
You can select the following time combinations for backlight dim / switch off :
• 1 minute/5 minutes
• 5 minutes20 minutes
• 30 minutes/2 hours
• 45 minutes/4 hours
• 60 minutes/8 hours
z You can also configure this setting via the Web interface page 179.
@ If nec. Press Main Menu key.
Service/Settings
$
User:
$
Phone
Energy saving mode
Enable after
30 minutes / 2 hours
5 minutes/20 minutes
_
-
_
if nec. j Enter and confirm the User password.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
-
-
K
_ _
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
1
.
Select the new time in the list
¥
Q
_ _
Using the Softkey, confirm the new background lighting settings.
Save the setting with the Softkey.
1. The display shows the current setting

Contrast for the OpenScape Key Module 600E

If you have connected an OpenScape Key Module 600E, you can adjust the key label contrast to suit your ambient lighting.
z You can also configure this setting via the Web interface page 179
@ If nec. Press Main Menu key.
57
Service/Settings
$
User:
$
Phone
Display
Key module contrast
Increase
Decrease
_
-
_
if nec. j Enter and confirm the User password.
Open using the Softkey
Open using the Softkey
Select "Phone".
-
-
K
X
Œ
_ _ _ _
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
Use the Softkey to increase the contrast.
or
Use the Softkey to reduce the contrast.
or
1
.
" Adjust using the toggle key
Q
Q
_ _
Confirm the setting with the Softkey.
Save the settings.
1. The display shows the current setting
58

Brightness for the OpenScape Key Module 600E

When you have connected a OpenScape Key Module 600E, you can adjust the key label brightness to suit your ambient lighting.
z You can also configure this setting via the Web interface page 179.
@ If nec. Press Main Menu key.
Service/Settings
$
User:
$
Phone
Display
Key module brightness
Increase
Decrease
_
-
_
j Enter and confirm the User password.
if nec.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
-
-
K
X
Œ
_ _ _ _
_
Open using the Softkey.
Open using the Softkey.
Open using the Softkey
Use the Softkey increase the brightness
or
Use the Softkey to dim the display.
or
1
.
" Adjust using the toggle key
Q
Q
_ _
Confirm the setting with the Softkey.
Save the settings.
1. The display shows the current setting

Idle screen

z You can also configure the screensaver settings via the Web
interface

Idle screen activate

Activate a Idle screen for idle mode.
@ If nec. Press Main Menu key.
page 179.
59
Service/Settings
$
User:
$
Phone
Idle screen -
Enabled (checked)
_
-
_
if nec.
j Enter and confirm the User password.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
-
_ _
¢_
Q
_
Open using the Softkey.
Open using the Softkey.
Activate with the Softkey.
Save the setting by selecting the Softkey.
60

Upload your images for Idle screen

To install your own images for Idle screen, transfer the images using the Web interface
Once you have opened the web interface click "file transfer" and "slideshow images", then clickSelect the relevant image file.
Search for suitable images on your computer or in the network and save your search results. You can upload several images in succession.
Your new images will be used next time you start the Idle screen.
page 179.

Screen type set-up for the Idle screen

@ If nec. Press Main Menu key.
Service/Settings
$
User:
$
Phone
Idle screen -
Monitor type Main Menu
Slideshow
_
-
_
j Enter and confirm the User password.
if nec.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
-
K
_ _ _
Open using the Softkey.
Open using the Softkey.
Open using the Softkey
1
Select other option
ä
Q
_ _
Confirm using the Softkey to set up a slide show, for example.
Save the setting by selecting the Softkey.
.
1. The display shows the current setting

Automatic start of the Idle screen

Select how long OpenScape CP 600/600E should be idle before the Idle screen screensaver automatically activates.
You can choose from the following settings:
• 0 minutes (deactivated)
• 5 minutes
•10 minutes
•20 minutes
•30 minutes
•60 minutes
• 120 minutes
@ If nec. Press Main Menu key.
61
Service/Settings
$
User:
$
Phone
Idle screen
Wait time (minutes)
_
-
_
if nec. j Enter and confirm the User password.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
-
_
-
_
20
K
_
Open using the Softkey.
Open using the Softkey.
Open using the Softkey
1
.
Select the new time in the list
30
¥
Q
_ _
Confirm with the Softkey to set the new time.
Save the setting with the Softkey.
1. The display shows the current setting
62

Set up display time for Idle screen

Set the intervals at which the Idle screen images change here. The following fade times are possible:
• 5 seconds
• 10 seconds
• 20 seconds
• 30 seconds
• 60 seconds
@ If nec. Press Main Menu key.
Service/Settings
$
User:
$
Phone
Idle screen -
Picture time (se-
_
-
_
if nec. j Enter and confirm the User password.
Open using the Softkey.
Open using the Softkey.
Select "Phone".
Open using the Softkey.
Open using the Softkey.
Open using the Softkey
Confirm with the Softkey to set the new time.
Save the setting with the Softkey.
1
.
10
30
-
K
¥
Q
_ _ _ _ _
1. The display shows the current setting

Audio

Change connection volumes

Change the following settings:
• Handset volume
• Speaker volume
• Headset volume
• Call loudspeaker volume
63
You can also adjust volume settings from the user menu
page 169.
" Set volume louder or quieter. Press the key until you reach the desired volume.

Adjust ringer volume in call or while idle

You can also adjust volume settings from the user menu page 169.
" Press the key until you reach the desired volume.
64
Ringer off
Ringer on

Activate alert tone

Deactivate the ringer

If you do not want to be disturbed by the phone ringing for an incoming call, you can switch the ringer off.
Deactivating
* Hold down the key until the "ringer off" icon appears.
Activating
* Hold down the key until the "ringer off" icon goes out.
Activate alert tone
You can turn the ringer off and select a short alert tone instead.
* Hold down the key until the notification and icon for "Activate alert tone" appears
on the display.

Room acoustic

To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions:
• Normal
•Echoing
•Muffled
z You can also configure this setting via the Web interface page 179.
@ If nec. Press Main Menu key.
65
Service/Settings
$
User:
$
Audio
Settings
Room acoustic
_
-
_
if nec. j Enter and confirm the User password.
-
_
-
_
Echoing
K
_
Muffled
ä
_
Q
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
Open using the Softkey
Open using the Softkey
Use the Softkey to set to Muffled, for example.
Save the setting by selecting the Softkey.
1
.
1. The display shows the current setting
66

Ringer

Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ringer is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator.
z You can also configure this setting via the Web interface page 179.
@ If nec. Press Main Menu key.
Service/Settings
$
User:
$
Audio
Settings
Ringer
Hamronize.mp3
_
-
_
if nec. j Enter and confirm the User password.
-
_
-
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
Open using the Softkey.
Switch to Ringtone.
1
K
_
Open using the Softkey
You will be offered the following default options:
•Pattern
• Harmonize.mp3
• Ringer1.mp3
• Ringer2.mp3
• Ringer3.mp3
• Ringer4.mp3
• Ringer5.mp3
• Ringer6.mp3
.
Ringer1.mp3
ä
Q
_
_
Confirm with the Softkey to switch. You will immediately hear the associated rin­ger melody.
Save the setting with the Softkey.
1. The display shows the current setting

Setting headset port use

z You can also configure this setting via the Web interface page 179.
@ If nec. Press Main Menu key.
67
Service/Settings
$
User:
$
Audio
Settings
Headset port
Wired headset
_
-
_
if nec. j Enter and confirm the User password.
-
_
-
_
Open using the Softkey.
Open using the Softkey
Open using the Softkey
Open using the Softkey.
Select the headset port.
1
K
ä
Q
_
_ _
Open using the Softkey
You will be offered the following options:
• Wired headset
• Cordless headset
• Conference device
Confirm with the Softkey to switch.
Save the setting with the Softkey.
.
1. The display shows the current setting
68

Set Presence

PresenceSetting Status

Once you have used the Out-of-Office/Call forwarding \ key to call up the
Presence menu choose from the following options and set the duration:
•Office
– Select variants
–Office – CallMe
•Meeting
– Meeting – back in
– 30 minutes – 1 hour – 2 hours – All day
• Lunch break
À
– Lunch break – back in
– 20 minutes – 30 minutes – 1 hour – 45 minutes
page 25, you can set your current Presence status. You can
•Sick
– Sick – back in
– All day –2 days –3 days –1 week
•At home
·
– At home – back in
– All day –2 days –3 days –4 days
• Out of the house
– Out of the House – back in
– 30 minutes – 45 minutes – 1 hour – All day
•Break
Å
– Break – back in
– 10 minutes – 15 minutes – 20 minutes – 30 minutes
If the Presence status is set to:
• At home
• On vacation
•Sick
• Do not disturb
callers are redirected to a media server. Depending on the status, a caller will receive a message with the reason for and duration of absence and will be offe­red the option to leave a message.
With the Presence status
• Meeting
• Lunch break
• Out of the house
•Break
• On vacation
– On vacation – back in
– All day –1 week –2 weeks –3 weeks
! • Do not disturb
– Do not disturb – back in
– 30 minutes – 1 hour – 2 hours – 4 hours
there is no redirection and the called will not receive a message.
Example Meeting
Presence changed in
meeting until 11:35
Set your absence duration for a Meeting:
\ Press the key.
69
Meeting
Meeting
1 hour
until 11:35
ä
ä
¥
_ _
_
Open using the Softkey.
press Softkey to select and hour, for example. You will receive a confirmation like the following:
The setting is displayed.
The Presence icon for Meeting on your phone's idle display is changed accor­dingly. The status is updated on "MyPortal" and will appear alongside your de­tails.

Switch off away status

Delete your absence status and, if necessary, forwarding to the media server by setting the Presence status in the Presence menu to Office or if necessary swit­ching off forwarding.
\ Press the key.
Office
Office
Office
Forwarding off
ä
ä
¥
_ _ _
Open using the Softkey.
Confirm with Softkey.
The setting is displayed. The Presence symbol in idle menu changes accor­dingly. The status in "MyPortal" is also adjusted.
or a forwarding function to the media server is enabled.
@ If nec. Press Main Menu key.
_
Confirm.
70

Call settings

Rejecting/accepting second calls (call waiting)

If configured (ask relevant technician), you can reject/accept automatic call wai­ting signaling for a second call
@ If nec. Press Main Menu key.
page 101 during a telephone conversation.
Service/Settings
Service menu
Switches
Automatic call wait off
Automatic call wait on
Open using the Softkey.
Open using the Softkey.
select the option shown.
-
-
_ _
_
Select "Automatic call wait off"
Q
Q
_
_
and confirm,
or
select and confirm the option shown.

Activating/deactivating call waiting

You can suppress call waiting for a second call (approx. every six seconds). A special tone alerts you to the second call.
Activating signal tone
@ If nec. Press Main Menu key.
Waiting tone on
Waiting tone off
Q
_
Press the Softkey .
Switching off signal tone
@ If nec. Press Main Menu key.
Q
_
Press the Softkey .

Door release

Activating the door release
@ If nec. Press Main Menu key.
71
Service/Settings
Service menu
more features
Door opener on
3=Changing the password
1= release with call
2= release without call
Open using the Softkey.
Open using the Softkey.
-
_ _
Select "more features"
-
_
Q
_
j Enter door terminal phone number. j Confirm 5-figure code to modify code.
Q
_
Q
_
Q
_
and confirm.
Confirm.
or
Select and confirm code change.
Select and confirm.
or
Select and confirm. The door can be opened without a signal tone.
Service/Settings
Service menu
more features
Door opener off
Deactivating the door opener
@ If nec. Press Main Menu key.
Open using the Softkey.
Open using the Softkey.
-
_ _
Select "more features"
-
Q
_
_
and confirm.
Confirm.
72

Set up speed-dial keys

From keys 0 to 9 you can select 10 saved speed dial numbers.
@ If nec. Press Main Menu key.
Service/Settings
Service menu
Destinations
Change speed dial
changing
save
finishing
Open using the Softkey.
Open using the Softkey.
Confirm.
Confirm the option shown
-
Q
_ _ _ _
* Press key.
j Press the required line key. When the relevant key is selected, the call number
is displayed.
Q
_
j Enter the external code and then the external phone number.
Q
_
Q
_
Confirm.
Confirm the option shown
Confirm to forget the function
or
scrolling
Next destination
Q
Q
_ _
Confirm the option shown
Confirm to search and assign another key.

Switch night answer on and off

In night answer mode, for example, during lunch breaks or after office hours, all external calls are forwarded to a particular internal telephone (night station). The night station can be defined by the relevant service engineer (= standard night answer) or by you (= temporary night answer).
@ If nec. Press Main Menu key.
73
Service/Settings
Service menu
Switches
Night answer on
*=standard
Night answer off
Open using the Softkey.
Open using the Softkey.
Confirm.
-
-
_ _ _
Activating
Select "Night answer on"
-
Q
_ _
and confirm.
Confirm to switch on night answer.
or
Deactivating
Select "Night answer off"
-
_
and confirm to switch off night answer
The technical professional can also set up "automatic night answer". Depending on programming, the automatic night answer on your phone turns on at specific times. You can switch off or disconnect automatic or custom night answer settings.
74

Programming function keys

Your can assign frequently used functions, numbers or services to the keys of your OpenScape Key Module 600E. You can save destination call numbers to the second level.
The keys can be programmed in three ways:
• Press and hold selected key
• Call up via the Service menu
• Call up via user settings
The following is a description of the set up by pressing and holding the selected key.
Function keys setup
See also the information in page 43.
Example: "Disconnect key" set up
Favorites
Favorites (1/2)
Assign telephone function
Modifying keys
Calls
Page 1
_
Hold down the Function keys on the OpenScape Key Module 600E to which a function is to be assigned until the programming prompt is displayed.
or
@ If nec. Press Main Menu key.
Open using the Softkey.
Select desired page (1 to 4).
Press and hold the Function keys to be programmed.
Q
_ _ _
Select "Assign telephone function"
-
_ _
Confirm.
Confirm.
Select "Calls:"
-
_
Confirm.
Release key
Key labelling
_
Confirm. The key is programmed.
You can also change the standard key label
Select "Key labelling "
_
Confirm.
75
changing
save
finishing
_
Confirm.
j Change text.
_
Confirm to save input.
Finishing the procedure
_
Confirm to leave edit.

Overview of functions

The functions are classified under the following menus:
• Destinations
• Switches
• PIN and license of service
• Calls
• more features
The selection of available functions depends on configuration. Consult your administrator if you are missing a function. The keys of the OpenSca­pe Key Module 600E are shown below. The LED displays for the keys are also displayed in Favorites.
_
¤
_
¤
_
LED displays of saved functions
Forwarding, Forwarding in department, Forwarding MULAP, Night answer, Do not disturb, Telephone lock, Response text, Silent ringing, Direct ans­wer on/off, Group call on/off, Block phone number, Call waiting released, Waiting tone off, Ring transfer executive/secretary, Recording, Door relea­se on/off, Group ringing, Layer switching, Universal Call Distribution (Available on/off, postprocessing on/off), Night destination on/off, MULAP conference Released by:: Hold key
Saved function is not switched on.
Saved function is switched on.
Callback:
You have not registered a callback.
You have registered a callback.
Call number (internal), Direct station selection (DSS):
Participant not on the phone.
¤ £
Participant on the phone or do-not-disturb enabled.
Flashes quickly – I am in a call, please accept. Flashes slowly – another participant is on a call and has not yet accepted.
Call keys, general call keys, Line key, MULAP key, Assign call number:
76
_
¤ £
_
¤
_
¤
£
No call on relevant line.
Active call on relevant line.
Blinking quickly – Call on current line, call pickup is possible through key selec­tion. Blinking slowly – call on current line on hold.
Direction keys:
At least one line is free.
All lines in this direction in use.
Check costs:
There have been no fee-based connections since the last query was made.
Since the last query was made there have been fee-based connections.
Forwarding, Forwarding MULAP:
Blinking slowly – Your line is the destination for a call line.
Fax/answering machines information.:
_
¤
_
£
_
¤ £
No incoming fax or messages on answering machine.
Incoming fax or message on answering machine.
Show calls in queue:
No callers waiting.
Flashing quickly – caller waiting (certain number is exceeded). Flashing slowly – caller waiting (certain number is reached).
DATA I/O Service:
No connection to an application.
Active connection to an application.
Flashing slowly – Connection to application temporarily suspended.
Following functions saved to keys have no LED function:
Call number (external), Procedure key, Tracing a call, Fast access, Disconnect, Management function, Central code lock, Send message, Accept call waiting (camp-on), Toggle/connect, Conference, Speaker call, Reconnect, Ln, Line queuing, Activate line, Temporary phone, Override, Parking a call, Call pickup, directed, Call pickup in pickup group, Project code, Show call charges, Paging, Answering, Appointment, Door opener, DTMF dialing, Signal key, Audio baby monitor, Internal consultation, During a consultation, associated dialing, assoc. Services, Telephone data service, Mobile login, Discreet calling .
77

Set procedure key

You can save call numbers and functions to your phone that require additional input and therefore more set-up steps. The relevant Administrator must have the relevant license.
Favorites
Favorites (1/2)
Assign telephone function
Page 1
For example, the "assoc. Services" function input (the phone number and the selected call number) can be saved to a key. Call numbers that involve further input can also be stored.
See also the information in
_
Hold down the Function keys on the OpenScape Key Module 600E to which a function is to be assigned until the programming prompt is displayed.
or
@ If nec. Press Main Menu key.
Open using the Softkey.
Select desired page (1 to 4).
Function keys , that is programmed should be held for long period.
Q
_ _ _
Select "Assign telephone function"
-
_
Confirm.
page 160 along with the relevant
page 43.
Modifying keys
_
Confirm.
Select "more features"
more features
-
_
and confirm.
Select "Procedure key"
Procedure key
-
_
j Procedure input. Example: *67 231 123456
Confirm the option shown
*67 Code for Assoc. dialing 231 Call number of phone to be called
12345 phone number to be dialed.
save
finishing
_ _
Confirm to save input.
Confirm to end the process.
78
or If you have mistyped:
back
_
Select and confirm. All entered digits will be deleted.
Re-enter the value and save the result.
Select the saved procedure with a keystroke. For procedures with on/off functions, switch the function on with a keystro­ke and off again with another.
You can also operate procedure keys during a call; the saved figures are automatically sent as DTMF signals ring procedure saving
page 85.

Selected dialing key configuration

If you want to configure a selected dialing key on the second level of the OpenScape Key Module 600E, you can switch to this level beforehand.
¬ or Switch to the second level if necessary.
_
@ If nec. Press Main Menu key.
Hold down the Function keys on the OpenScape Key Module 600E to which a function is to be assigned until the key programming menu is displayed.
or
page 108. Display notifications du-
Favorites
Favorites (1/2)
Level 2
Editing selected dialing -
Number
Page 1
Open using the Softkey.
Select desired page (1 to 4).
Switch to the second level if necessary.
Press and hold the Function keys to be programmed.
Confirm.
Confirm the option shown
Q
-
-
_ _ _ _ _ _
j Enter the phone number and confirm.
Q
_
Save the setting with the Softkey. The key is programmed.

Deleting key programming

¬ or If necessary switch to another level
79
Disconnect -
Favorites
Favorites (1/2)
Level 2
Disconnect
Assign telephone function
Key, delete
Page 1
_
Hold down the Function keys on the OpenScape Key Module 600E to be dele­ted until the key programming menu is displayed.
or
@ If nec. Press Main Menu key.
Open using the Softkey.
Select desired page (1 to 4).
Switch to the second level if necessary.
Hold down the Function keys to be deleted.
Q
-
˜
_ _ _ _
Select "Assign telephone function"
-
_
Confirm.
Select "Key, delete"
_
Confirm. The key programming is deleted.
finishing
_
Confirm to end the process.
80

Making calls

To better understand the steps described here, it is recommended that you read the introductory chapter "Getting to know the OpenScape CP 600/ 600E"
page 16 .
Receiving a call
The call number or name of caller will be shown on the display.
Answering a call via the handset
The phone rings.
^ Lift the handset

Answering a call via the loudspeaker (speakerphone mode)

1
.
accept
Decline call
The phone rings.
: Press key. LED is lit
or
O
_
Press the Softkey shown.

Answering a call via the headset

Prerequisite: A headset is connected.
The phone rings. The
² Press key
1

Rejecting calls

You can reject a call you do not wish to accept. The call is then sent to another definable phone (consult relevant Administrator).
à
_
Press the Softkey shown.
1
.
. key flashes.
.
1. Set volume page 169

Taking calls for colleagues

You hear another telephone ringing.
81
Call pickup, directed -
Favorites
Favorites 1/2
Call pickup, directed
Service/Settings
Service menu
Calls -
Page 1
_
Press the Function keys of the OpenScape Key Module 600E.
or
@ If nec. Press Main Menu key.
Open using the Softkey.
Select the required page with Softkey.
If shown, press the Softkey of the Function keys .
or
Q
˜
_ _ _
@ If nec. Press Main Menu key.
Open using the Softkey.
Open with softkey.
Confirm.
-
_ _ _
Call pickup, directed?
Party
Enter the phone number.
Select "Call pickup, directed".
_ _
_
j Enter call number for ringing telephone. You take the call.
Confirm.
Select and confirm the participant whose call you want to accept.
or
Confirm the option shown
82

Spoken via loudspeaker

You are being spoken to directly by a colleague over speakerphone. Before this happens you will hear an alert tone. The partner's name or phone number is shown on the display. You can answer directly with the handset or via loudspe­aker .
^ Lift handset and answer.
or
Microphone on
_
Confirm.
or
Æ Press the illuminated microphone key.
When answering hands-free (see below), upon answering you must not switch on the microphone. You can answer hands-free immediately. If hands-free answering is blocked (default), proceed as described above. Speak directly to your colleagues
page 89.
Allow/block handsfree answerback
@ If nec. Press Main Menu key. select "Handsfree answerback on" or "Handsfree answerback off".
83
Handsfree answerback
Handsfree answerback
_
_
Confirm.
or
Confirm.

Answer calls from the door terminal / press the door opener

If the service engineer has set up an entrance telephone, you can speak to the door intercom and activate the door opener from your handset. If authorized (ask your relevant Administrator), you can set up theDoor release, and visitors can then enter using a 5-digit code (e. g. through a DTMF transmit­ter or installed keypad).
Speak with visitor over the door terminal
Prerequisite: Telephone is called from a door terminal.
^ Lift the handset within 30 seconds. You are connected to the entrance telephone
immediately.
or
^
Lift the handset after 30 seconds.
Open door
Service/Settings
Service menu
j Enter door terminal phone number.
Open the door from telephone during call through the door inter­com
_
Confirm.
Open door from telephone outside of call with door intercom
@ If nec. Press Main Menu key.
_
-
_
j Enter *61 for "Door opener?" j Enter door terminal phone number.
Open using the Softkey.
Open with softkey.
If your telephone is connected to system network, there are special featu­res to observe
page 168!
84

Switch microphone on/off

; To prevent the other party from listening in while you consult with someone in
your office, for example, you can temporarily switch off the handset microphone or the handsfree microphone (see
page 16)

Ending a call

É Press the illuminated key. The key is no longer lit.
or
Ê Press the illuminated key. The key is no longer lit.
or
Disconnect -
\
_
Replace the handset.
or
Press the key if it is set up.

Dialing/Calls

You make a call by entering the phone number of the relevant party using the dial pad or by searching for this party in the permanent Conversations list. Con­versations include:
• Dialed and received calls
• Participants from Circuit
• Participants from Exchange
• Participants from a company-wide directory.
Off-hook dialing
^ Lift the handset.
85
©
Dialing a number...
©
082631565
Peter Maier O
A
j Internal: Enter the phone number.
O
The input field in Conversations is opened in numeric mode.
External: Enter external code and phone number.
Z Confirm when the complete number has been entered.
or
_
The required contact is shown in the list. Confirm with the Softkey. The connec­tion is set up.
Participant does not answer or is busy:
\ Replace the handset.

Dial with the handset on-hook

j Enter digits via the dial pad.
or
©
. Press the key if a headset is connected.
or
: Press key.
A
j Internal: Enter or complete the phone number.
The input field in Conversations is opened in numeric mode.
External: Enter or complete the external code and phone number.
86
Your system can be programmed so that before you call an internal num­ber you must press the "Internal" key. As such, when you call an external number you do not have to enter an external code ( simplified dialing is switched on; ask relevant Administra­tor).
123456789
©
Georg Simon Ohm O
B
Callback
O
Z Confirm when the complete number has been entered.
or
_
The required conversation is shown in the list. Confirm with the Softkey. The connection is set up.
Participant answers over loudspeaker:
With handset on hook: Speakerphone mode.
or
^
Lift the handset.
Participant does not answer or is busy:
É Press key. LED goes out.
or
_
Softkey press to arrange a callback. (see also
or
page 98)
Send message
a
_
Softkey press to send a message (see also

Dial with connected headset

Prerequisite: The headset is connected.
j Internal: Enter the phone number.
External: Enter external code and phone number.
Ê The headset key is lit.
The connection is set up as soon as you finish your input.
page 89)

Choose from conversations

The conversations list is displayed on the screen. If the contact you want is not visible, then select with
μ€ or search by entering the phone number or name.
87
Georg Simon Ohm
Georg Simon Ohm
Party B -
- O
O
_
_
Confirm the selected contact with the Softkey. The phone number is dialed.
or
If visible, confirm immediately with the Softkey for the contact. The phone num­ber is dialed.

Dialing with the selected dialing key

Requirement: You have saved a call number on a selected dialing key
page 78.
¬ or If necessary switch to another level.
_
Press key with saved number.
You can also confirm the selected dialing key during a call, which will au­tomatically start a callback

Redial

You can use conversation list to call your last connected party. You can do this via the history of a conversation (for more information, see ”Display the history of a conversation” ”Opening details of a conversation or conducting a call”
Page 39) or via contact details (for more information, see
page 102 .
Page 33).
Conversations
Daniel Bernoulli - O

Calling back a missed call

Contacts who have tried to reach you are identified accordingly in the conversa­tions list and appear at the top of the list. In addition to the menu name, i.e. Con­versations, the number of missed calls is shown against a red background
page 23.
The notification LED is red. In addition to the menu name, i.e. "Conversations", the number of missed calls is shown.
@ If nec. Press Main Menu key.
_ _
Open using the Softkey.
A contact is indicated as a "New missed call" with confirm to call the contact.
. Select the contact and
88

Dial withcentral speed dial numbers

Prerequisite: You know the central speed dial numbers (ask your relevant Ad­ministrator).
©
*7
Service/Settings
Service menu
Select speed-dial num-
O
j Enter and confirm mode *7 for "Select speed-dial number" .
or
@ If nec. Press Main Menu key.
_
-
_
_
j Enter 4-digit speed dial number.
if nec. Post-dialing
j Depending on requirements, you can post dial more digits in addition to saved
Open using the Softkey.
Open with softkey.
Open with softkey.
numbers (e.g. extension to participant). If configured, post dial is automatically selected if you do not dial any further numbers within 4-5 seconds (e.g. "0" for central).
©
*7
Service/Settings
Service menu
Select speed-dial num-

Dial with speed-dial keys

Prerequisite: You have set up speed dial page 72.
O
j Enter and confirm code *7 for "Select speed-dial number" .
or
@ If nec. Press Main Menu key.
_
-
_
_
* Press key.
0 to 9 Press the required line key.
Open using the Softkey.
Open with softkey.
Open with softkey.

Speaking to colleagues directly via loudspeaker

You can speak to an internal party directly using the loudspeaker on their tele­phone.
@ If nec. Press Main Menu key.
89
Service/Settings
Service menu
Select speed-dial num-
Speaker call
Open using the Softkey.
Open with softkey.
Open with softkey.
-
_ _
_
Select "Speaker call".
_
j Enter the phone number.
Confirm.
Respond to Speaker call page 82.

Automatic connection setup/hotline

If configured, (ask relevant Administrator) after lifting the handset the connection to an internal or external destination is automatically made.
^ Lift the handset.
According to the set up the connection is made immediately or after a specified time .
Send message
0=Callback request

Send information (message)

You can send short text messages to individuals or groups of participants.
Creating and sending messages
@ If nec. Press Main Menu key. Select "Send message"
a
_
j Enter internal phone number of recipient or group.
Select predefined text (can be modified by Administrator)
_
Open using the Softkey. The Functions dialog opens.
and confirm.
or
90
2
0 ... 9 Enter code directly.
The display will show codes with relevant text.
or
enter another message
send
_
j Text input (maximum 24 characters) page 21.
if nec.
Select and confirm.
# Delete last letter. * Switch between upper-case and lower-case letters. 1 Insert space.
_
Confirm.
On system phones without display, impulse or tone dial telephones, sent text messages are saved as callback requests.
Delete or display sent message
@ If nec. Press Main Menu key. Select "sent messages"
sent messages
Text
deleting
messages
Text
_ _ _
_
_
Open using the Softkey. The Functions dialog opens.
Confirm. Text message is displayed.
Confirm. The message is deleted.
View and edit received messages
Pay attention to the notes on page 98.
The notification LED flashes red. The "messages" option is shown in idle display with relevant number.
Press Softkey to open the messages list
In the Notification area under "Message from: a message is displayed
Confirm.
The text message is displayed in the Notification area, e.g. "Please bring cof­fee".
" the first participant to have sent
View transmission time
When
_
Confirm.
Call sender
91
Call sender
deleting
scrolling
_
Confirm.
Delete message
_
Confirm.
Switch to next message
_
Confirm if more messages are available.

Leave messageresponse text

Internal callers who want to reach you in your absence can leave messages / response texts on your display. When a call is received, the message appears on the caller's display. The ans­wer text can also be displayed in the main menu’s Notification area.
@ If nec. Press Main Menu key. Select "Response text on"
Response text on
0=Back_to:
0 ... 9 Directly enter the code for a predefined text (if known).
enter another message
save
_
Open using the Softkey. The Functions dialog opens.
Predefined text
_
Select and confirm predefined text (can be changed by relevant Administrator).
or
Predefined texts with a double point can be supplemented with a numeri­cal input, e.g. 12:30 (enter a double point with #).
or Own text
Select "enter another message"
_
j Enter text (up to 24 characters).
_
and confirm
Confirm the option shown
92

Deleting response texts

@ If nec. Press Main Menu key. Select "Response text off"
Response text off
Service/Settings
Service menu
Calls
Assign call number
_
Confirm.

Assign phone number (not for U.S.)

If configured (ask relevant Administrator), you can assign a specific number (di­al-up number) to your telephone line before dialing an external number. The as­signed number then appears on the called party's display.
@ If nec. Press Main Menu key.
_
-
_
-
_ _
j Enter the number you wish to dial. j Dial external number.
Open using the Softkey.
Open with softkey.
Open with softkey.
Confirm.

Rollover

You can set up the volume for all notifications, which occure during your call. For more information, see ”Volumes”
Page 169.
93

Forwarding calls

Use variable call forwarding

You can immediately forward internal and/or external calls to your lines to diffe­rent internal or external telephones (destinations) (external destinations are also possible if the system is configured accordingly).
If call forwarding is activated, a special dial tone sounds when the handset is lifted.
If DTMF dial-in (ask relevant Administrator ) is active, you can also divert calls there. Destinations: Fax = 870, Direct inward dialing = 871, Fax-Di­rect inward dialing = 872.
If you are the end caller of a forwarded call, you can see the call number or the name of the forwarding party in the Notification area of the display (first line) and the those of the caller below it.
If your telephone is connected to a system network, pay attention to any specific features
page 165!
Variable: All calls
Variable: External calls
Variable: Internal calls
Destination
©
3335
No destination
-
set
No destination
set
No destination
set
Setting up call forwarding via the call forwarding menu
Prerequisite: The Presence menu is not available page 68
\ Open the Forwarding menu.
In the menu, you immediately have an overview of call forwarding current­ly set-up. This menu is also available via the user settings.
¦
_
¦
_
¦
_
K
_
Q
_
j Enter destination phone number. Confirm your input with the Softkey.
Confirm.
or
Confirm.
or
Confirm.
Use the Softkey to open the editor for the destination phone number
Enter the destination phone number on the dial pad.
94
to: Bob Green
Activate call forwarding with key
The advantage of a specific key for call forwarding is that you do not have to re­enter a phone number every time. The programmed key already contains a des­tination. You can therefore set up several keys with different forwarding destina­tions.
Forwarding -
Forwarding on
1=all calls
2=only external calls
3=only internal calls
_
Press the key if it is set up. The LED is illuminated.
or
Set up call forwarding via the idle menu
@ If nec. Press Main Menu key. Select "Forwarding on".
_ _
_
_
j Enter the destination number.
Confirm. The Functions dialog opens.
Confirm.
or
Confirm.
or
Confirm.
The number or the name of the forwarding destination is displayed in Notification area.
save
Forwarding -
Forwarding off
_
Confirm.
The LED of the call forwarding button flashes on the destination telephone.
Switch off call forwarding via the key
_
Press the key if it is set up. The LED goes out.
or Switch off call forwarding via the idle menu
@ If nec. Press Main Menu key.
_
Confirm.
Switch off call forwarding via the forwarding menu
after time to: Bob Green
\ Open the Forwarding menu.
95
0123456
Variable: All calls
Variable: External calls 0123456
Variable: Internal calls 0123456
-
after time to -
¢
¢
¢
_
_
_
Confirm. Call forwarding is switched off and the destination is deleted.
or
Confirm. Call forwarding is switched off and the destination is deleted.
or
Confirm. Call forwarding is switched off and the destination is deleted.

Use CFNR

Calls that you cannot answer after ringing three times (= default, can be modified by Administrator) or any calls you receive while currently on the phone can be automatically forwarded to a defined phone of your choice.
_
@ If nec. Press Main Menu key. Select "CFNR on".
Press the key if it is set up. The LED is illuminated.
or
CFNR on
save
after time to -
CFNR off
deleting
_
Confirm. The Functions dialog opens.
j Enter the destination number.
• Enter internal number for internal destinations
• Enter the external code and the external number for external destinations
The number or the name of the forwarding destination is displayed in the Notifi­cation area.
_
Confirm.
Switch off call forwarding after time
_
Press the key if it is set up. The LED goes out.
or
@ If nec. Press Main Menu key.
_ _
Confirm.
Confirm.
96
or
finishing
_
Select and confirm to return to the idle state and to not turn off call forwarding.
If call forwarding is activated after a certain period of time, the "forwarding after time" appears on the display for a short time after the handset has been replaced.
97

Switch on forwarding to the office

The advantage of a specific key for call forwarding is that you do not have to re­enter the call forwarding to office mode every time. The programmed key alrea­dy contains the call forwarding to office mode. You can therefore set up several keys with different forwarding destinations.
Frwrdng. Office -
Call forwarding to office
1=immediately
2=unanswered calls
3=if busy
save
_
Press the key if it is set up. The LED is illuminated.
or
Set up call forwarding via the idle menu
@ If nec. Press Main Menu key. Select "Forwarding on".
_ _
_
_
j Enter the destination number.
_
Confirm. The Functions dialog opens.
Confirm.
or
Confirm.
or
Confirm. A destination is required in the Functions dialog.
Confirm.
Frwrdng. Office -
Call forwarding to office
Switch off call forwarding via the key
_
Press the key if it is set up. The LED goes out.
or Switch off call forwarding via the idle menu
@ If nec. Press Main Menu key.
_
Confirm.
98

Using callback

You can request a callback if the individual called is busy or if nobody answers. This also applies to external calls via switching centers. This will save you from repeatedly attempting to call someone. You receive a callback
• you receive a callback when the other party's line becomes free.
• as soon as the party who did not reply has held another conversation.
If configured (ask relevant Administrator), all callback requests are auto­matically deleted overnight.

Save callback

Prerequisite: The line is currently busy or nobody answers.
Callback
accept
B
_
Confirm.

Accepting a callback

An participant for whom a callback was saved is now no longer busy or has phoned in the meantime. Your phone now rings.
^ Lift the handset.
or
: Press key. LED lights up.
or
O
_
Confirm to accept the callback.

Check/delete saved callback

@ If nec. Press Main Menu key. Select "Callback requests"
99
Callback requests
Show next entry
deleting
finishing
_ _
Confirm.
Confirm to display additional entries if applicable.
Deleting an entry that is displayed
_
Confirm.
End query
_
Confirm
or
Ë Press key.
or
É Press key. LED goes out.
100

During the call

Switch to speakerphone

Prerequisite: You are conducting a call via the handset.
:\ Press and hold the key, hang up handset, and then release the key and continue
the call.
US mode
If the country setting is set to US (ask relevant Administrator ), you do not need to press the loudspeaker key when you hang up the phone.
: Press key.
] Replace the handset. Proceed with your call.

Switch to handset

Prerequisite: You are conducting a call via speakerphone mode.
^ and [ Lift the handset. Proceed with your call. The hands-free microphone is switched
off.

Open listening in the room during a call

You can allow other people in the room to listen in on the call. Let the other party know that you have turned on the loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating
: Press key. LED lights up. The hands-free microphone remains off.
Deactivating
É Press key. LED goes out.
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